palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the
use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other
media to protect against data loss.
PN: 406-10162-05
v. 2.0
Contents
1Contents
5welcome
What’s in the box
7
8What do I need to get started?
9setting up
Treo smartphone overview
10
13 Installing the battery
14 Charging the battery
16 Maximizing battery life
17 Inserting the SIM card
18 Turning your smartphone on and off
19 Making your first call
21 Setting up your computer
28 Synchronizing information
31 moving around
Moving around the screen
32
36 Using the keyboard
40 Opening applications
43 using your phone
Phone overview
44
45 Making calls
48 Receiving calls
49 Using voicemail
50 Managing active calls
56 Defining favorite buttons
59 Using a phone headset
63 Customizing phone settings
67 What are all those icons?
69 using email
Using email on your smartphone
70
73 VersaMail
84 Xpress Mail
104 Using GoodLink
105 using other wireless features
Messaging
106
116 Browsing the web
123 Dial-up networking
128 Connections with Bluetooth devices
Contents :: 1
131 playing media files
Taking photos and videos
132
139 Listening to music
145 using organizer features
Contacts
146
149 Calendar
156 Tasks
160 Memos
161 staying productive
World Clock
162
164 Calculator
167 managing files and applications
Using Find
168
169 Installing applications
171 Removing applications
173 Viewing application info
174 Sending information with Bluetooth®
wireless technology
176 Beaming information
179 Using expansion cards
183 customizing your smartphone
System sound settings
184
186 Display and appearance
189 Applications settings
2 :: Contents
191 Locking your phone and info
198 System settings
201 finding help
Trouble upgrading?
202
204 Trouble installing the desktop software?
205 Resetting your smartphone
207 Replacing the battery
209 Screen
210 Network connection
214 Dial-up networking
215 Synchronization
220 Email
224 Web
225 Camera
226 Third-party applications
227 Error messages
228 Making room on your smartphone
229 Voice quality
230 Where to learn more
231 glossary
235 regulatory information
241 specifications
245 index
Contents :: 3
4 :: Contents
welcome
welcome :: 5
LOOK HERE: Don’t miss the
helpful tips and crossreferences given in this
column.
Congratulations on the purchase of your Treo™ 650 smartphone by
palmOne. In one compact and indispensable device, you now have all
of the following:
• An advanced mobile phone*
™
•A Palm Powered
SD/SDIO)
• Email**
• Web browsing**
• Text and multimedia** messaging*
•A digital camera
* Requires service contract with Cingular Wireless.
** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.
organizer with portable expansion capability (MultiMediaCard/
This guide helps you set up your Treo 650 smartphone and quickly
learn to use it.
6 ::
What’s in the box
You should have received all of the following components in the Treo 650
smartphone box:
Hardware
• Treo smartphone handset
• Cingular Wireless SIM card
•AC charger
• Rechargeable battery
• USB sync cable
• Headset
Documentation and software
•
Start Here booklet
•
Using Your Treo 650 Smartphone
Read This First
•
•
Treo 650 Email Setup Guide
• Software Installation CD (includes desktop synchronization software and bonus
software)
• palmOne warranty
(poster)
(this guide)
The Software Installation
CD includes free bonus
software for your phone
and synchronization
software for your computer.
What’s in the box :: 7
What do I need to get started?
As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the
following:
• A subscriber identity module (SIM) card for which you have an activated mobile
account with data services*
• A location with wireless coverage for your phone
• An electrical outlet
• The computer with which you will synchronize your personal information
•The
Software Installation CD
*We recommend selecting either the GPRS or EDGE data service option. You need data services
of some type to use email, web browsing, and photo messaging.
included in the box
8 :: What do I need to get started?
setting up
setting up :: 9
Treo smartphone overview
The following illustrations show the locations and names of the physical features of
the Treo™ 650 smartphone. Refer to these illustrations while following the instructions
in this guide.
Top vi e w
A. Ringer switch
B. Infrared (IR) port
C. Antenna
D. SIM slot
E. Expansion card slot
F. S ty l us
10 :: Treo smartphone overview
A
F
E
B
C
D
Front view
B
A
C
D
Protect your screen against
scratching and crushing.
E
Store it in a place where
other items won’t damage
it. Visit www.palmOne.com
L
to find carrying cases that
protect the screen and
K
other useful accessories.
J
I
A. Indicator light (phone and charge indicator)
B. Earpiece
C. 5-way navigator
D. Messaging button
E. Power/End button
F. Microphone
G. Multi-connector
H Headset jack
I. Calendar button
J. Phone/Send button
K. Side button
L. Volume button
F
G
H
Treo smartphone overview :: 11
Back view
IMPORTANT: The Treo 650
speaker includes a large
magnet, so be sure to store
your Treo smartphone away
from credit cards or other
items that could be
demagnetized.
B
A
D
A. Camera lens
B. Self-portrait mirror
C. Battery Door Release button
D. Speaker
C
12 :: Treo smartphone overview
Installing the battery
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your Treo smartphone.
2. Align the metal contacts on the battery with the contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45 degree angle and then press
it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up
your Treo 650 smartphone.
A
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
B
C
D
Installing the battery :: 13
Battery consumption varies
based on personal usage.
Consumption factors
include signal strength,
speakerphone usage, and
whether calls are data or
voice calls.
When your Treo
smartphone is connected
to a power source, the
indicator light glows solid
(versus flashing), and the
color of the light indicates
the charging state.
Charging the battery
Before using your Treo 650 smartphone, we recommend that you charge the battery.
We recommend four hours for a full charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the Treo smartphone. Make sure the
arrow on the connector is facing up, toward your Treo screen.
A
A. Indicator light
3. To confirm your smartphone is charging, check the indicator light.
• When the indicator light is solid red, your smartphone is charging.
• When the indicator light turns solid green, your smartphone is fully charged.
• If the indicator light does not turn on when you connect your smartphone to the
AC charger, double-check the cable connection and the electrical outlet to
which it is connected.
14 :: Charging the battery
After you turn on your smartphone, the onscreen battery icon displays power status:
• Full battery icon : Battery is charged
• Partial battery icon : Battery has some power and is not charging
• Empty battery icon : Battery needs to be charged immediately
• Battery icon with red lightning bolt : Charging
• Battery icon with green lightning bolt : Finished charging
To see exactly how much
power is left in your
battery, tap the onscreen
battery icon.
Charging the battery :: 15
IMPORTANT: You must
charge your smartphone
fully before using it the first
time. Wait until the
indicator light turns solid
green, which may take
up to four hours.
If the battery drains to
the point where your
smartphone doesn’t turn
on, the smartphone stores
your info safely until you
recharge the battery. To
avoid draining the battery,
we recommend that you
charge and synchronize
your smartphone every day,
especially if you use your
phone often.
If the battery is fully
drained, it may take a few
moments for the indicator
light to turn on while
Maximizing battery life
Battery life depends on individual usage. When used as a phone, your Treo battery
provides up to 6 hours of talk time or up to 300 hours of standby time. You can
increase the life of your Treo battery by following a few easy guidelines. Remember
that battery life depends on how you use your smartphone.
• Charge your smartphone whenever you’re at your desk, or charge it overnight each
day. The Li-Ion battery in your smartphone has a much longer useful life when it is
topped off frequently, versus charging it after it is fully drained.
• The wireless features (phone, email, messaging, and web) of your smartphone
generally consume more power than its organizer features. However, if you spend
a lot of time using the camera, games, media players, eBooks, or other Palm OS
applications, keep an eye on the battery icon and charge when necessary.
• If you don’t plan to use the wireless features on your smartphone for a while, you
may want to turn off your phone (see “Turning your phone on and off” on page 18).
You can forward calls to a different number or let all calls be picked up by voicemail
(see “Forwarding calls under certain conditions” on page 54).
• As with any mobile phone, if you are in an area with no wireless coverage, your
Treo smartphone searches for a signal, which consumes power. If you cannot move
to an area of better coverage, temporarily turn off your phone.
• Turn down the screen brightness (see “Adjusting the brightness” on page 186).
• Decrease the Auto-off setting in Power Preferences (see “Locking your phone and
info” on page 191). This turns off your screen automatically after a shorter period
of inactivity.
16 :: Maximizing battery life
Inserting the SIM card
Your subscriber identity module (SIM) card contains account information such as your
phone number and voicemail access number. To use the phone, email, or web features
of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not
come with your Treo 650 smartphone, Cingular Wireless will give you one when you
subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt
SIM card. This Treo smartphone is not compatible with older 5-volt SIM cards.
BAC
D
A. SIM card
B. SIM tray
C. Notches
D. SIM slot
1. Slide the SIM tray out of the phone.
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock
into place.
3. Slide the SIM tray back into the phone.
4. If your SIM card is not already activated, follow the activation steps provided by
Cingular Wireless or contact Cingular Wireless directly for assistance. If you want
to use email, web browsing, and multimedia messaging, be sure to confirm that
your SIM card is activated for data services.
Cingular Wireless may
already have inserted the
SIM card into your
smartphone. In that case,
skip to “Turning your
smartphone on and off” on
page 18.
To remove the SIM card, lift
the SIM tray out of the slot
and remove the card from
the tray.
Inserting the SIM card :: 17
Turning your smartphone on and
off
You can use the Palm OS® organizer features of your Treo 650 smartphone
The indicator light flashes
green when your phone is
on and you’re inside a
coverage area. If you’re
outside a coverage area,
the indicator light flashes
amber.
Your Treo 650 smartphone
includes a keyboard
backlight for low-light
conditions. The keyboard
backlight activates
automatically when the
screen turns on. It turns off
automatically when the
screen turns off and when
an active call lasts longer
than a minute.
You can also press any
application buttons on the
front of your phone to wake
up the screen and go
directly to the application
linked to that button.
18 :: Turning your smartphone on and off
independently of the wireless features and applications. In other words, the screen
and phone are designed to be turned off and on separately.
Waking up the screen
To use the Palm OS organizer features when your smartphone is off, you need to
wake up the screen. You can also turn off your smartphone’s screen without turning
off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that you can make
and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. If Sound On is on you’ll hear
a series of ascending tones. (See “Setting the Ringer switch” on page 184 for
more information.) After your phone locates a signal, you can use the phone and
Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. If the Ringer switch is
set to Sound On, you‘ll hear a series of descending tones. When your phone is off,
your Treo smartphone is not connected to any mobile network. You can still use the
organizer and other Palm OS features. This is ideal for airplane flights and for
maximizing battery life.
Making your first call
We recommend that you charge your Treo 650 smartphone for a full four hours
(or until the indicator light is solid green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the Treo smartphone to complete a network search. The search may take
several seconds. When it is complete, the Network Status icon appears in the
upper-right.
3. Press Phone/Send .
4. Using the number pad on the smartphone onscreen dial pad, enter the desired
phone number.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/End .
If No Service appears in
the upper left, you are out
of a wireless coverage area.
If you believe you are in a
wireless coverage area and
this problem persists,
contact Cingular Wireless
for assistance.
If you are inside a coverage
area and cannot complete
a call, your SIM card may
not be activated. Please
contact Cingular Wireless
for assistance.
To quickly redial your most
recent call, press and hold
the Phone/Send button to
display the redial list.
Making your first call :: 19
If your phone number is
not displayed, exit Phone
Info, and make sure your
SIM card is properly
inserted in the SIM slot.
If your phone number still
does not appear in Phone
Info, look for the number
on the plastic holder to
which the SIM card was
attached. If you still need
assistance, please consult
Cingular Wireless.
Adjusting call volume
While a call is in progress, press the Volume button on the side of your smartphone to
adjust call volume.
A
B
A. Volume button
B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 18).
2. Press Phone/Send .
3. Open the menus .
4. Select Options, and then select Phone Info.
A
A. Look here for your phone number
20 :: Making your first call
Setting up your computer
You can enter or change information on your smartphone or on your computer (using
®
Palm
Desktop software or Microsoft Outlook for Windows), and then synchronize to
automatically update the info in both places, so there’s no need to enter the info twice.
We strongly recommend that you synchronize your smartphone with your computer
frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software
on your computer.
System requirements
Your computer should meet the following minimum system profiles for Windows or
Mac computers.
Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Treo 650 smartphone)
Mac OS 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
•CD drive
•USB port
• USB sync cable (included with your Treo 650 smartphone)
Even if you already own a
Palm Powered™ device
and have installed a
previous version, you must
install the software that
came with your
smartphone on the
Software Installation CD.
If you want to synchronize
with another desktop
software program, contact
the software developer to
obtain a conduit if one is
available.
Setting up your computer :: 21
Upgrading from another Palm Powered™ device
Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting
your Treo smartphone to your computer” on page 27.
You can transfer all compatible applications and information from your previous device
to your new Treo™ 650 smartphone.
1. Calculate how much space your applications and
information occupy on your old device. From the
Applications Launcher (on some devices this is
called the Home screen), open the menus. Select
Info on the App menu. At the bottom of the screen,
select Size. Look at the numbers on the Free
Space line and subtract the number on the left
from the number on the right to calculate the
space used. For example, on the device shown
here, 19.6 - 17.8 = 1.8. This means that 1.8MB of space is occupied on this device.
2. If the space occupied on your old device is less than 20MB, go to step 3. If more
than 20MB is occupied, then do any of the following to reduce the amount of
information and applications that needs to be transferred before you go to the next
step:
• Delete any third-party applications that you no longer use.
• Move large files, such as eBooks and images, to an expansion card.
• Move third-party applications to an expansion card.
• Purge old information in applications such as Calendar (Date Book), To Do, and
email.
Refer to the documentation that came with your old device for instructions on
the items listed above.
3. Synchronize your old device with your old desktop software to back up your
information one last time.
22 :: Setting up your computer
4. Install the desktop synchronization software from the Software Installation CD (see
“Installing the desktop synchronization software on your computer” on page 26).
5. During the installation process, sync your new Treo smartphone with your new
desktop software as instructed. When prompted to select a username for your new
smartphone, be sure to select the existing username for your old device.
6. (Mac users only) If you have pictures on your old device, copy them from your old
device to an expansion card or beam them to your new Treo 650 smartphone.
7. If you plan to continue using your old device, perform a hard reset (see “Performing
a hard reset” on page 206) to remove its associated username. Each device you
synchronize with your computer must have a unique name. The next time you
synchronize with your old device, be sure to assign it a new username.
If any third-party applications are quarantined during the installation, do not manually
install any of the quarantined files. Contact the third-party developer for software
updates and information about compatibility with your Treo 650 smartphone.
What’s new on your Treo 650 smartphone
After upgrading, there are a few things you need to know about your new Treo
smartphone. If you're upgrading from a Treo
items apply to you. If you're upgrading from another device, some of these items may
not apply to you.
• Address Book: This application is now called Contacts. To open Contacts, press
the Phone/Send button, and then use the 5-way navigator to select the
Contacts favorite.
• Date Book+: This application is now called Calendar. To access this application,
press the Calendar button.
• Applications: Some previous Palm Powered devices called this the Home screen
or Applications Launcher. To access this screen, press Applications .
™
600 smartphone, all of the following
To access a menu shortcut,
open the menus, and then
press the letter for the
menu shortcut. Once you
remember a shortcut letter,
such as X for copy, you
can simply open the menus
and enter the shortcut
letter without viewing the
menu item.
Setting up your computer :: 23
• Find: Some previous Palm Powered devices opened this global search engine by
tapping the Magnifying Glass icon in the Graffiti
®
area. Now you can access it by
pressing Option , and then pressing Shift/Find .
• Menu items: Users familiar with Graffiti’s Menu command can now access system
menus by pressing Menu (see “Selecting menu items” on page 35).
• Backlight: Your Treo smartphone includes a keyboard backlight. The keyboard
backlight activates automatically when the screen turns on. It shuts off
automatically when the screen turns off and when an active call lasts longer than a
minute.
• Center button: If you used a previous Treo smartphone, you probably pressed the
Spacebar to activate commands or dial numbers. With this Treo smartphone, we
recommend pressing Center to activate commands and pressing Phone/Send
to dial.
• Power/End button: The fourth button on the right is used to control the screen and
is not an application button.
• Internet connection: This Treo smartphone was designed to work on high-speed
wireless data network, such as a G PRS or E DGE. When you sign up for a GPRS or
an EDGE wireless data account, these settings are automatically configured on
your smartphone. If you prefer to use an older, manual dial-up connection, enter
your Internet service provider’s settings in Network Preferences.
• 5-way navigator compatibility: Some Palm OS 5 applications are optimized for a
5-way navigator on devices other than Treo smartphone. You may notice
inconsistencies with software that is not designed with a Treo smartphone in mind.
• Web browser bookmarks: You can use the Web browser on your Treo 650
smartphone to store up to 100 bookmarks, but you cannot import or transfer
bookmarks from other web browsers, such as Web Pro.
• Photos: You can use the Media Desktop application to transfer photos from your
old device onto your Treo 650 smartphone (Windows only). To transfer photos from
24 :: Setting up your computer
your old device onto your Treo 650 smartphone, open the Media Desktop
application, select your username, click Add Media and locate the files in the
backup folder. The files may be located in any of the following folders:
If you are installing on a
computer at work, make
sure you have the
appropriate access rights
(usually called
administrator rights) to
your computer. Contact
your company’s IT
department for help.
If you use Microsoft
Outlook as your desktop
email application, select
Microsoft Outlook as your
desktop synchronization
software. If you select
Microsoft Outlook, Palm
Desktop software still
installs on your computer.
When you enter information
on your computer, be sure
to enter your information in
Microsoft Outlook not in
Palm Desktop software.
Installing the desktop synchronization software on your computer
Even if you already own a Palm Powered device and have installed a previous version
of the desktop software, you must install the software from the palmOne Software
Installation CD that came with your Treo 650 smartphone.
1. Close any applications that are currently running on your computer, including those
that are minimized. Your computer needs to have all its resources available to
install the software.
2. Insert the palmOne Software Installation CD into the CD drive on your computer.
3. If you are installing on a Mac, double-click the CD icon on the desktop, and then
double-click the palmOneSoftware.pkg icon.
4. When the installation wizard opens, follow the onscreen instructions. Please note
these important points about the installation process:
• When the language selection screen appears, click the same language you
selected on your smartphone.
• You can choose which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook (Windows only).
• When the install process prompts you to connect your phone to your computer,
go to “Connecting your Treo smartphone to your computer” on page 27.
26 :: Setting up your computer
Connecting your Treo smartphone to your computer
1. Plug the AC charger into a wall outlet. If necessary connect an adapter.
2. Plug the USB sync cable into an available USB port or a powered USB hub on
your computer.
3. Connect the sync cable to the Multi-connector on the bottom of your smartphone
with the HotSync
instructed to do so.
4. Connect the charger cable to the Multi-connector on the sync cable.
®
button facing up. Do not press the HotSync button until you are
For best performance, plug
your sync cable directly
into a USB port on your
computer. If you use a USB
hub, make sure it is a
powered hub.
A. USB sync cable
B. Sync button
A
B
Setting up your computer :: 27
We strongly recommend
that you install the desktop
software soon after you
start using your
smartphone, and that you
synchronize your
smartphone and computer
frequently to keep your
information
up-to-date (and backed
up) in both locations.
Synchronizing information
Synchronizing means that information that is entered or updated in one place (your
phone or your computer) is automatically updated in the other—no need to enter
information twice. We strongly recommend that you synchronize your Treo
smartphone and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize your contacts and other personal information, you must
install the software from the CD that came with your Treo smartphone. See “Installing
the desktop synchronization software on your computer” on page 26 for instructions.
If you use the default settings, information from all the following applications is
transferred each time you synchronize your smartphone with your computer:
If you installed
Palm Desktop software, the
HotSync Manager icon
should appear in
the lower-right corner of
If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks,
and Memos is synchronized with Outlook. You can also set up the VersaMail
application to synchronize with Outlook. Other info, such as photos, is synchronized
with Palm Desktop software.
your computer screen.
1. Connect your Treo 650 smartphone to your computer, as described in “Connecting
your Treo smartphone to your computer” on page 27.
2. Press the Sync button on the sync cable.
28 :: Synchronizing information
®
A. Sync buttonA
3. Wait for your smartphone to display a message indicating that the process is
complete.
• If nothing happens, make sure that you installed the desktop synchronization
software from the Software Installation CD that came with your Treo
smartphone, and that it is running on your computer.
• If you want to synchronize information with applications other than
Palm Desktop or Microsoft Outlook, you need to purchase additional third-party
conduit software.
• If you have any problems synchronizing, see “Synchronization” on page 215 for
troubleshooting suggestions.
If you use Microsoft
®
Exchange ActiveSync
,
these synchronization steps
may be different. See
“Working with Microsoft
Exchange ActiveSync” on
page 83 for more
information.
Synchronizing information :: 29
moving
around
moving around :: 31
Some third-party
applications may not work
with the 5-way navigator,
and you must use the
stylus instead.
In this guide, we use arrow
icons to indicate directions
on the 5-way. These are
different from any onscreen
arrows that you tap with
your stylus or select with
the 5-way to display
pick lists.
Moving around the screen
To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator
or you can tap items on the screen with the stylus. With use, you will find your own
favorite way to scroll, highlight, and select menu items.
The 5-way includes Right , Left , Up , Down , and Center buttons.
E
D
A
C
A. Up
B. Right
C. Down
D. Left
E. Center
B
5-way buttons:
Onscreen arrows:
32 :: Moving around the screen
Scrolling through screens
As on a computer, you scroll on the smartphone to move from field to field or page to
page, or in some cases to highlight an item or option in a list. There are several
methods of scrolling:
• Press the 5-way on the front of the smartphone. Press Right , Left , Up , and
Down to move to the next field, button, or action in that direction.
• Press and hold Up to quickly scroll to the top of a list, or press and hold
Down to quickly scroll to the bottom of a list.
• Tap an onscreen scroll arrow.
• When viewing a list screen, such as the Memo list:
• Press Up or Down to scroll one screen at a time.
• Press Center and then press Up or Down to scroll between line items.
• Press Left to switch from item scrolling to screen scrolling.
• Press Option and Up or Down to scroll to the next page of information
within the current record.
• When inside a text field, press Right and Left to scroll to the next character or
word, and press Up and Down to scroll between lines.
• Drag the slider of an onscreen scroll bar.
Highlighting items
The 5-way lets you highlight items before opening or selecting them.
• When an onscreen button (OK, Cancel, etc.) or pick list is
highlighted, the button acquires a glow around its border.
• When a phone number, email address, or web
link is highlighted on a web page or in a
message, the text appears in reverse type (light
text on a dark background).
• When an entire text entry field is highlighted, you can press Center to edit the
text. After you edit the text, press Center again to highlight the entire field.
Once you’ve opened an
application (see “Opening
applications” on page 40),
you can experiment with
using the 5-way to
highlight different screen
elements.
Moving around the screen :: 33
You can also use the stylus to highlight text on the screen. When text is highlighted,
it appears in reverse type.
• Drag the stylus across the text you want to highlight.
• Double-tap a word to highlight it.
• Triple-tap a line of text to highlight it.
Accessing command buttons
Command buttons such as New, OK, and Details appear at the bottom of the screen.
In many cases, you can jump directly to these buttons instead of scrolling to them.
• From a list screen, such as the Contacts list or Memos list, press Right to jump
to the first button.
• From a screen where you create or edit entries, such as Edit Contacts, press
Center to jump to the first button.
• From a dialog box, such as Edit Categories, press Up and Down to scroll to
the buttons.
Selecting or activating items
After highlighting an item with the 5-way, you can select or activate it by pressing
Center . You can also select an item by tapping it with the stylus.
34 :: Moving around the screen
Selecting menu items
Many applications have menus to provide access to additional features. These menus
are usually hidden from view, but they appear when you open the menus .
1. Press Menu to display an application’s menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press
Menu to close the menu and cancel your
selection.
Selecting options in a pick list
A range of options is often presented in a type of menu called a pick list, which can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus described above.
• Use the 5-way to highlight the pick list, and then press Center to display the
items in the list. Press Up and Down to highlight the item you want, and then
press Center to select the highlighted item.
• To exit the pick list without making a selection, press Left or Right .
• Use your stylus to tap the pick list, and then tap the item you want from the list.
Most menu items have
menu shortcuts listed in
the menu. To use a menu
shortcut, open the menus
and enter the shortcut
letter. You don’t have to see
the menu item to use the
menu shortcut.
Moving around the screen :: 35
Using the keyboard
When using the keyboard,
most people find it easiest
to hold the smartphone
with two hands and use the
tips of both thumbs to
press the keys, as shown
above.
The keyboard backlight
may not be visible in bright
sunlight.
36 :: Using the keyboard
A
J
I
A. Applications
B. Menu
C. Backlight
D. Backspace
E. Return
F. Right Shift
G. Alt
H. Space
I. Shift/Find
J. Option
GH
B
C
D
E
F
Using the keyboard backlight
Your Treo smartphone includes a keyboard backlight for low light conditions. The
keyboard backlight activates automatically when the screen turns on. It turns off
automatically when the screen turns off and when an active call lasts longer than a
minute.
Entering lowercase and uppercase letters
• To enter lowercase letters, press the desired keys.
• To enter an uppercase letter, press Shift/Find or Right Shift , and then
enter a letter. You don’t need to press and hold Shift while entering a letter.
• To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off,
press Shift/Find or Right Shift again. When Caps Lock is on, this symbol
appears in the lower right: .
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter
these characters, do one of the following:
• Press Option , and then press the key with the desired character shown above
the letter. You don’t need to press and hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. To turn it off, press Option
again. When Option Lock is on, this symbol appears in the lower right: .
Entering other symbols and accented characters
1. Enter the character that corresponds to the symbol or accented character you
want. See the table on the next page.
2. Press Alt .
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character, or just continue entering the next
character.
In many applications, you
can view a list of all the
symbols and accented
characters. Open the Edit
menu and select Keyboard
Help.
Some application views
automatically default to
Option Lock, such as the
Dial Pad View in the Phone
application or the
Calculator. In this case, you
do not have to press and
hold Option to enter
numbers.
The symbols and accented
characters are grouped
according to their similarity
to the corresponding key.
For example, the alternate
characters available for the
e key are é, è, ë, ê and .
When you open an application using either the Applications View or an application
button, you automatically close the application you were previously using.
Using Applications View
1. Press Applications .
2. Use the 5-way navigator to highlight the application you want to use.
3. Press Center to open the selected application.
In Applications View, you can also do any of the following:
• Press Applications repeatedly to cycle through different categories of
applications.
• Enter the first few letters of the application’s name to highlight it. For example, if
you enter “p” it highlights Phone; if you then enter “r” it highlights Prefs. If you
pause and then enter “r,” it highlights the first application that starts with “r.”
40 :: Opening applications
Using the quick buttons
There are three buttons on the front of the Treo 650 smartphone. The fourth button
turns your phone on and off, wakes up the screen, and controls the keyguard. Each
quick button can be used to open two applications. To access a button’s primary
application, simply press the button. To access a button’s secondary application, press
Option , and then press the quick button.
You can also customize
the buttons yourself; see
“Reassigning buttons” on
page 190 for details.
A
B
D
C
A Phone/Send
B. Calendar
C. Messaging
D. Power/End
ButtonPrimary applicationSecondary application
Phone/Send + Web browser
Calendar + Memos
Messaging + VersaMail®
Power/ End (on/off) + Keyguard
Opening applications :: 41
using your
phone
using your phone :: 43
Phone overview
The Phone application lets you make and receive calls and store favorites for
contacting people and opening applications. Be sure you know how to turn on your
phone before reading this section (see “Turning your phone on and off” on page 18).
Accessing the Phone application
• Press Phone/Send .
44 :: Phone overview
Making calls
Your Treo™ 650 smartphone offers several options for making phone calls. As you get
familiar with your Treo smartphone, you’ll discover which method you prefer.
Dialing using the onscreen Dial Pad
1. Press Phone/Send .
2. Tap the onscreen Dial Pad to enter the number.
3. Press Phone/Send to dial.
Dialing with the keyboard
1. Press Phone/Send .
2. Using the numbered keys on the keyboard, start entering a phone number. You do
not need to press Option to access the numbers on the keyboard.
3. Press Phone/Send to dial.
Dialing by contact name
Before you can dial a call by contact name, you must create some contacts (see
“Adding a contact” on page 146), import them by synchronizing (see “Synchronizing
information” on page 28), or import them from your SIM card (see tip on “Viewing your
SIM Phonebook” on page 148).
If you changed the
wallpaper in the Main View
of the Phone application
(see “Selecting wallpaper
for the Phone application”
on page 66), you can still
access the Dial Pad. From
the Main View of the Phone
application, press Phone/
Send, and then select Dial
Pad.
You can paste numbers
directly into the Dial Pad
View. Copy a number from
another application, and
then switch to Dial Pad
View. Open the Edit menu
and select Paste. Press
Phone/Send to dial.
Making calls :: 45
If you prefer to dial by
contact from the Main
View, open the Options
menu and select General
Preferences. Select the
second pick list and select
the Typing starts Contacts
search option.
To see more information for
a person in your Contacts
list, highlight the name and
press Center to view their
address, company, and
other details.
To start another search,
press Backspace to delete
letters you’ve entered. Or
select Cancel to return to
the Main View.
To view more favorite
buttons, highlight the
bottom row of favorites,
and then press Down.
1. Press Phone/Send .
2. Select the Contacts favorite button.
3. Using the keyboard, begin entering one of the
following for the contact you want to call:
• First initial and last name
•First name
•Last name
4. Select the number you want to dial.
5. Press Phone/Send to dial.
Dialing with a Speed Dial favorite button
You can use Speed Dial favorite buttons to quickly dial
the numbers of people you call frequently. Before you
can use Speed Dial favorite buttons, you must create
some favorites entries. See “Defining favorite buttons”
on page 56.
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Highlight the desired button.
4. Press Center to dial the selected button.
46 :: Making calls
Dialing from a web page or message
Your smartphone recognizes most phone numbers that
appear in web pages or in text, email, or multimedia
messages.
1. Use the 5-way to highlight the phone number you
want to dial in the web page or text message.
2. Press Center to open the Dial dialog box.
3. Press Phone/Send to dial.
Redialing a recently called number
• To dial the last number: From the Main View in the Phone application, press and
hold Phone/Send to dial the last number you called.
• To select from your most recently dialed numbers: From the Main View in the
Phone application, press Phone/Send , select the number you want to call, and
then press Phone/Send again to dial.
• To select from a chronological list of calls: Select the Call Log favorite. You can
also access the Call Log by pressing Phone/Send twice, and then selecting
Call Log from the recent call list.
If you can’t highlight and
dial a phone number on a
web page or in a text
message using the 5-way
or stylus, it means that
your smartphone does not
recognize it as a phone
number. Instead, you can
copy and paste the number
into the Dial Pad.
Making calls :: 47
See a photo of the person
calling you! Learn how to
assign a caller ID photo in
“Assigning a caller ID
photo” on page 65.
Receiving calls
To receive calls, your phone must be on. This is different from having just the screen
turned on (see “Turning your phone on and off” on page 18). When your phone is off,
incoming calls go to voicemail.
To answer a call, do one of the following:
• Press Phone/Send .
• Using the 5-way navigator, select the onscreen Answer button.
• If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
• Press Power/End .
• Using the 5-way, select the onscreen Ignore button.
To silence the ringer while your phone is ringing:
• Press the Volume button or any key on your smartphone except Phone/Send,
Power/End, or the 5-way.
• To immediately silence all system sounds including the ringer, slide the Ringer
switch to Sound Off .
When you silence the ringer, you can either answer the call or let it ring through to
voicemail.
If music is playing, and a call arrives, the phone rings softly. The audio continues
playing, but you won’t hear it during your call. To pause the music, press the Side
button. To answer the call, do one of the following:
• Using the 5-way, select the onscreen Answer button.
• Press the headset button (if a headset is attached).
48 :: Receiving calls
Using voicemail
Setting up voicemail
1. Make sure your phone is turned on (see “Turning
your phone on and off” on page 18).
2. Press Phone/Send .
3. Use the 5-way navigator to access Favorites.
4. Select the Voicemail favorite button.
Your smartphone connects to Cingular Wireless’s
automated voicemail system. Follow the prompts to set
up your voicemail system.
Voicemail notification
When you have a new voicemail message, you are
notified with an Alert screen. A Voicemail icon may
also appear at the top of your screen (this feature is not
supported by all mobile networks).
Retrieving voicemail messages
1. Press Phone/Send .
2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on
the keyboard. Your smartphone dials the Cingular Wireless’s voicemail system.
3. Enter your voicemail password using the smartphone keyboard, or select Extra
Digits if you defined this option (see “Editing or deleting an existing favorite button”
on page 58 for information on editing favorite buttons). Remember, you do not
need to press Option to enter numbers, *, or # while on an active call.
If your smartphone is
unable to connect, contact
Cingular Wireless for
assistance.
If a Voicemail icon appears
in the title bar at the top of
the screen, you can tap this
icon to retrieve your
voicemail.
If you have multiple alerts,
the Alert screen displays
all your pending alerts.
Select an alert’s
description to jump to the
item, or check the box to
clear the alert. To view all
your pending alerts from
any screen on your phone,
press and hold Center.
Using voicemail :: 49
Press Phone/Send
repeatedly to toggle
between the Active call
screen and the Main View
of the Phone application.
Managing active calls
When you make or receive a call, the Active Call View appears. Use the 5-way
navigator to access the onscreen buttons in this view.
B
A
To avoid accidentally
pressing onscreen buttons
while you’re holding the
phone up to your ear to
speak, you can disable the
screen’s touch-sensitive
feature during active calls
(see “Locking your screen”
on page 192).
When a call lasts longer
than one minute, the
screen turns off. Press any
key except Power/End to
wake up the screen.
50 :: Managing active calls
A. Caller’s name and number
B. Current duration of call
Ends the call immediately. You can also press the headset button (if the
headset is attached).
Switches to the speakerphone so you can use other features, such as
checking your calendar, during a call.
Turns off the speakerphone when it’s on.
Switches from a headset with Bluetooth wireless technology to the
built-in earpiece. This button replaces the Spkr-phone button when a
headset with Bluetooth wireless technology is attached.
Places the current call on hold.
Lets you place another call while the first call is on hold. This button
replaces the Hold button when a call is on hold.
Opens the Dial Pad so you can manually dial additional numbers.
Dials any extra digits (such as a password or extension) that you
assigned to a Speed Dial favorite button. This button replaces the Dial
Pad button during outbound calls to numbers that include predefined
extra digits. See “Defining favorite buttons” on page 56 for information
on creating a Speed Dial favorite button.
Mutes the Treo microphone so that you cannot be heard.
Ending a call
Do one of the following:
• Press Power/End. .
• Select Hang Up.
• Press the headset button (if the headset is attached).
Returning to an active call from another application
You can use many other applications on your smartphone while holding a phone
conversation, including the organizer and text messaging (SMS) features. You cannot
browse the web or send and receive email while on an active call.
• From any application, press Phone/Send to return to the Active Call View.
Managing active calls :: 51
When a call lasts longer
than one minute, the
screen turns off. Press any
key except Power/End to
wake up the screen, and
then press Power/End to
hang up the call. Be
careful not to press
Power/End to wake up the
screen because this will
accidentally end the call.
Saving phone numbers
After you complete an incoming call from a number (with caller ID) that is not in your
Contacts list, you are prompted to add the number to your Contacts list.
• To add the number, select Yes.
• To decline adding the number, select No.
• To permanently disable the Add New Contact prompt, check the Never ask me to
add new Contacts box when the prompt appears.
If you don’t add a number right away, follow these steps to add it later:
1. In the Call Log (see “Redialing a recently called number” on page 47), highlight the
number you want to save.
2. Select Add Contact.
3. Enter the information for the entry.
4. Select Done.
Making a second call
You can make a second call while your first call is
still active.
1. After dialing the first number, use the 5-way
navigator to select Hold.
2. Use the 5-way to select Add Call.
3. Dial the second number using Favorites,
Contacts, or Dial Pad (see “Making calls” on
page 45).
When two calls are active, the Active Call View includes two status lines, each
representing one of the calls. To switch between the two calls, select Swap.
52 :: Managing active calls
Answering a second call (call waiting)
When you are on an active call, you can receive a second call. When the second call
comes in, the Call Waiting dialog box appears, giving you the following options for
handling the second call:
• To place the current call on hold and answer the new call, use the 5-way navigator
to select Answer.
• To send the new call to voicemail, use the 5-way to select Ignore.
• To hang up the current call and answer the new call, press Power/End .
Making a conference call
You can join a total of five other calls in a conference session, provided that your
network and service plan include 6-way conferencing. Please contact Cingular
Wireless for more information. Additional charges may apply and minutes in your
mobile account may be deducted for each active call you place.
1. While the first call is active, place or answer a
second call.
2. Use the 5-way to select Conf. This joins the two
active calls in a conference session.
3. Repeat this process to add other calls to the
conference call.
4. To end the conference, use the 5-way to select
Hang Up and end all the calls.
Managing active calls :: 53
After you set your call
forwarding options, call
your smartphone to confirm
that call forwarding is
active.
Forwarding all calls
You can forward all your calls to another telephone number. You can also selectively
forward certain calls (see “Forwarding calls under certain conditions” in the next
section). Please check with Cingular Wireless about availability and pricing of
forwarded calls, as additional charges may apply.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list.
• If the forwarding number appears in the pick list,
select the number.
• If the forwarding number does not appear in the
pick list, select Edit Numbers, and then select
New. Enter a forwarding number, including the area code or country code if it is
different from your mobile phone number. Select OK.
5. Select OK.
Forwarding calls under certain conditions
You can forward calls to another number when the line is busy, a call is unanswered,
your phone is off, or you are outside a coverage area.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list and select Don’t forward calls.
5. Select any of the following pick lists:
• When busy: Forwards calls if the phone is busy.
• Not answered: Forwards calls instead of sending to voicemail.
54 :: Managing active calls
• Off/No service: Forwards calls when your phone is not connected to a mobile
network.
6. If the forwarding number appears in the pick list, select the number. If the
forwarding number does not appear in the pick list, select Edit Numbers then
select New, enter a forwarding number, and select OK.
7. Se le ct O K.
Barring calls
Call Barring lets you prevent unauthorized calls on your smartphone. This feature may
not be available on all mobile networks.
You must enter your Call Barring password every time you change your Call
Barring preferences. Contact Cingular Wireless if you do not know this password or if
you need more information.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Barring.
4. Select the onscreen pick lists, and then select your Call Barring preferences.
5. Select OK.
Viewing minutes usage
1. Press Phone/Send .
2. Select the Call Log favorite button.
3. Open the menus .
4. Select Totals from the Record menu.
5. (Optional) To reset the counters to zero, select Reset Counters.
6. Select Done.
To turn off forwarding for all
calls, select Don’t forward
calls from each of the pick
lists.
Want to see how long you
spent on a particular call?
From the Call Log, select
the call, then select Details.
Keep in mind that your
billing statement may vary
slightly from the
information you see
onscreen. Usage is charged
based on your calling plan.,
and calling plans vary.
Managing active calls :: 55
To see the next Favorites
page, press Right on the 5way repeatedly. To see the
previous page, press Left
on the 5-way repeatedly.
The predefined Voice Dial,
Dir. Assistance, and Bill
Balance favorites are
Cingular services. If you
have questions about these
services, please contact
Cingular customer service.
If you’re upgrading from a
previous smartphone, your
favorites are transferred
along with your other info.
However, you may need to
rearrange the order in
which your favorites appear
by opening the Edit menu,
and then selecting Edit
Favorites Pages.
Defining favorite buttons
Your Treo smartphone provides approximately 70 programmable favorite buttons for
quick access to the following common tasks:
• Dialing a phone number (speed dial)
• Accessing your Call Log.
• Accessing the onscreen Dial Pad.
• Opening an application
• Accessing a web page
• Addressing a text, MMS (multimedia messaging system), or email message
• Accessing voicemail (preset on your Treo smartphone)
When you are in the Main, Favorites, or Dial Pad View, you can press and hold a Quick
Key to open the favorite associated with that key. Quick Keys are optional and can be
letters or numbers, but you can’t use both the letter and number for the same key. For
example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you
cannot assign E as a Quick Key to another favorite button.
56 :: Defining favorite buttons
Creating a speed dial favorite button
1. Press Phone/Send .
2. Use the 5-way navigator to access Favorites
3. Select a blank button.
4. Select the Types pick list and select Speed Dial.
5. Enter a label for the favorite:
• If the entry is for an existing contact, select
Lookup. Start entering the last name of the
contact and select the contact when it appears
in the lookup list.
• If the entry is for a new contact, enter the Label,
press Down , and enter the Number.
6. (Optional) Enter a Quick Key. When you are in the Phone application, you can press
and hold the Quick Key to instantly open the favorite.
7. (Optional) Select the Ringtone pick list and select a special ringtone for incoming
calls from that contact.
8. (Optional) Select More, and select advanced options:
• Extra Digits: Lets you define additional digits to dial, such as a password or
extension.
• Dial Extra Digits Automatically: Dials predefined Extra Digits immediately after
dialing the phone number, when checked.
9. Select OK.
If there are no blank
buttons on the current
Favorites page, press Down
or Right on the 5-way to
scroll through the other
pages.
To see all the contact
numbers for the selected
person or business,
highlight the favorite button
and press Space.
To add a special ringtone
and extra digits, select
More.
Defining favorite buttons :: 57
You can also organize your
buttons on different
Favorites pages. Open the
Edit menu and select Edit
Favorites Pages.
You can edit but not delete
the voicemail entry. The
other predefined favorites
can be moved but not
deleted.
When creating a Message
or Email favorite, you can
enter multiple addresses;
simply separate each
address with a comma.
This is an easy way to send
messages to a group of
people.
Creating other types of favorite buttons
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Select a blank button.
4. Select the Types pick list and select Call Log, Dial Pad, Application, Message,
Email, or Web Link.
5. Enter a label for the favorite and enter any other necessary information on
the screen.
6. (Optional) Enter a Quick Key that opens the favorite when pressed and held.
7. Se l ect OK .
Editing or deleting an existing favorite button
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Highlight the favorite button you want to edit or delete.
4. Open the menus .
5. Select Edit, and then select Edit Favorites Button.
6. Make the desired changes.
7. To delete the entry, select Delete.
8. Select OK.
58 :: Defining favorite buttons
Using a phone headset
You can connect a phone headset for hands-free operation. If you need to use your
phone while driving and this is permitted in your area, we recommend using a phone
headset (sold separately).
A. Speaker
B. Microphone
C. Headset button
B
C
A
• You can press the headset button to perform any of the following tasks:
• Answer an incoming call
• Answer a call waiting call
• Switch between two active calls
• Hang up a single call
If you’re using a headset
with Bluetooth wireless
technology and you want to
return to the handset or a
wired headset during a call,
select Cancel Bluetooth on
the Active Call screen.
Using a phone headset :: 59
In addition to the headset
that came with your
smartphone, you can use
other third-party headsets.
To hear stereo through the
jack (such as music), you
should use a stereo
adapter or other accessory.
Visit www.palmOne.com for
more information on audio
accessories and for the
latest compatibility info.
The headset designed for
the Treo 180/270/300
smartphone is not
compatible with your Treo
650 smartphone.
Using a wired headset
Your Treo smartphone uses a 2.5mm, 3-pin headset connector. Your smartphone
works with headsets that are designed for this type of connector. When in doubt, ask
the third-party headset manufacturer if the product is compatible with Treo
smartphones. If you hear a headset buzz or poor microphone performance, your
headset may be incompatible with your Treo smartphone.
Your Treo™ 650 smartphone is also compatible with headsets enabled with
®
Bluetooth
Bluetooth wireless technology currently available, as many of these headsets support
both Bluetooth 1.1 and 1.2 wireless technology. For a list of compatible Bluetooth
hands-free devices, go to www.palmOne.com/us/support/bluetooth/
treo650_bluetooth_ compatibility.html.Please note, however, that you cannot use a
headset with Bluetooth wireless technology to listen to MP3 files.
number of devices with Bluetooth wireless technology such as a headset, car kit,
printer, or GPS receiver, as well as to other phones and handhelds with Bluetooth
wireless technology. If your computer is enabled with Bluetooth wireless technology,
you can synchronize wirelessly, and even use your phone as a wireless modem for
your computer.
you can communicate with that device whenever it is within range (about 30 feet).
1.1 wireless technology. This includes most of the headsets with
With your phone’s built-in Bluetooth wireless technology, you can connect to a
Once you set up a connection with a device with Bluetooth wireless technology,
60 :: Using a phone headset
Connecting to a headset or car kit with Bluetooth wireless
technology
1. Go to Applications and select Bluetooth .
2. Select On.
3. Enter a device name for your phone. This is the name that appears on the other
Bluetooth device’s screen when it connects to your phone.
4. Prepare your headset or car kit to accept a connection from another Bluetooth
device. See the documentation that came with your hands-free device for
instructions.
5. Select Setup Devices.
6. Select Hands-free Setup.
7. Follow the onscreen instructions to create a partnership with the specific handsfree device. When prompted, enter a passkey. Some hands-free devices may have
a built-in passkey; other devices may provide a screen where you enter the
passkey. In either case, you must use the same passkey on both your phone and
your hands-free device. We recommend that you use a passkey of 16 digits, where
possible, to improve the security of your phone. The longer the passkey, the more
difficult it is for the passkey to be deciphered. If the hands-free device has a builtin passkey, see the device’s documentation for the passkey.
Your smartphone does not
support Bluetooth wireless
connections to stereo
headsets or keyboards.
If you’re using a hands-free
device with Bluetooth
wireless technology and it
is within range, your Treo
smartphone automatically
routes all calls to the
hands-free device instead
of to the handset. When a
call comes in, your
smartphone rings and the
headset beeps. Even if you
pick up the call on your
smartphone, the call goes
to the headset.
Using a phone headset :: 61
8. After you finish setting up the device, select Done to return to the Applications
View.
62 :: Using a phone headset
Customizing phone settings
Selecting ringtones
You can set different tones for different types of incoming phone calls and alerts.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Sound Preferences.
4. Select the Tones box.
5. Select ringtones and alerts from any of the following pick lists:
• Known Caller Tone: An incoming call from someone in your Contacts or
Favorites.
• Unknown Caller Tone: An incoming call from someone identified by caller
ID who is not in your Contacts or Favorites.
• Roaming Tone: A special tone for incoming calls when you’re outside your
home mobile network.
• Voicemail Tone: A tone to let you know you have new voicemail.
• Service Tone: A warning of a service change, such as moving into and out
of a mobile network coverage area.
6. Select Done.
Customizing phone settings :: 63
Selecting Alert Volume and Vibrate settings
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Sound Preferences.
4. Select the Alert Volume pick list and select a volume level.
5. Select the first Vibrate pick list and indicate if you want your phone to vibrate when
you receive a call or alert and the Ringer switch is set to Sound On.
6. Select the second Vibrate pick list and indicate if you want your phone to vibrate
when you receive a call or alert and the Ringer switch it set to Sound Off.
7. Se l ect Do ne .
Adjusting call or music volume
While a call is in progress, press the Volume button on the side of your Treo™ 650
smartphone to adjust the call volume. While music is playing, press the Volume button
to adjust the music volume.
Adjusting ringer volume
When a call is not in progress and music is not playing, press the Volume button on
the side of your smartphone to adjust ringer volume, and then press the Side button to
confirm your selection.
64 :: Customizing phone settings
Assigning a caller ID photo
1. Press Phone/Send .
2. Select the Contacts favorite button.
3. Open the contact you want to give a photo caller ID.
4. Select the Picture box.
5. Select Camera to take a photo and add it to this contact entry when you save
the photo, or select Photos to add an existing photo to this contact entry.
6. Select Done.
Customizing phone settings :: 65
If you prefer to use the
onscreen Dial Pad, assign
the Dial Pad as the default
wallpaper.
If you remove the Dial Pad
as the wallpaper, you can
still access it quickly. Press
Phone/Send, and then
press Center on the 5-way.
Dial Pad is always the first
selection in your redial list.
You can also set the
background for the
Calendar’s Agenda View.
See “Customizing display
options for your calendar”
on page 153 for details.
Assigning a caller ID ringtone
1. Press Phone/Send .
2. Select the Speed Dial favorite you want to give a ringtone.
3. Open the menus .
4. Select Edit Favorites Button on the Record menu.
5. Select the Ringtone pick list and select a tone for this contact entry.
6. Select OK.
Selecting wallpaper for the Phone application
If you have images stored on your smartphone, you can select different wallpaper for
the Main View in the Phone application.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select General Preferences.
4. Select the pick list at the top of the screen and select Show Wallpaper.
5. Select the thumbnail image and select a wallpaper image for your Phone
application.
6. Select OK.
66 :: Customizing phone settings
What are all those icons?
You can monitor the status of several items using icons at the top of the Phone
screen:
Network name Displays Cingular Wireless when your phone is on and you are in a
coverage area. If you are outside a coverage area, No service or
SOS Only appears instead. When you turn off your phone, Phone Off
appears.
Appears when call forwarding is active.
Appears when you have voicemail. If you have alternate line service
(ALS), the left side is shaded when you have voicemail on line 1, and
the right side is shaded when you have voicemail on line 2.
Some networks use a full-screen alert instead. Call Cingular
Wireless for more information.
®
Appears in gray when Bluetooth
Appears in blue when Bluetooth wireless technology is on. Appears
in reverse blue when your phone is communicating with other
devices using Bluetooth wireless technology.
Replaces the Bluetooth icon when your smartphone is connected to
a headset that is enabled with Bluetooth wireless technology.
Appears when your phone is on. The bars display the signal strength.
The stronger the signal, the more bars appear. If you are outside a
coverage area, no bars appear.
wireless technology is off.
To display the remaining
battery power, tap the
battery icons at the top of
the screen.
If you have multiple alerts,
the Alert screen displays all
your pending alerts. Select
an item’s description to
jump to that item, or check
the box to clear that item.
To view all your pending
alerts from any screen on
your phone, press and hold
Center.
To quickly access the
Bluetooth Preferences
panel, tap the Bluetooth
icon.
What are all those icons? :: 67
To display the current event
from the Calendar
application in the Main
View of the Phone
application, open the
Options menu and select
General Preferences. Check
the Show Calendar event
box. You can then select
this event to jump to the
Calendar application.
The triangle appears when your phone is on and a GPRS or EDGE
network is within range. Some service providers do not show the
triangle.
Appears when you are connected to a GPRS or EDGE network. You
can still receive calls.
Displays the battery charge status. When the battery drains to 20%
of its capacity, the icon changes from blue to red. At 10% of its
capacity, you begin to receive warning messages, and at 5% of its
capacity, your smartphone beeps and the icon changes from red to
clear.
Appears when your smartphone battery is charging. The lightning
bolt turns from red to green when the battery is fully charged and
your phone remains connected to the AC charger.
Appears when your smartphone battery is fully charged.
Indicates the number of unread text and multimedia messages.
Indicates the number of unread email messages. You can select this
icon to retrieve your messages.
Displays the current (or next) event from the Calendar application. If
you have an event conflict during the current time period, a red bar
appears next to the event description.
68 :: What are all those icons?
using email
using email :: 69
Using email on your smartphone
You can send and read email on your Treo™ 650 smartphone much as you do from a
computer. You can add and view attached files, forward email, file email into folders,
maintain multiple email accounts (including personal and corporate accounts), and so
on.
The Treo 650 smartphone has three applications for using email: VersaMail
Xpress Mail
guide to choosing between them.
To use email on your smartphone, you’ll need to already have a personal email account
with an email provider such as EarthLink, AOL, MSN, or Yahoo!; you can also use your
corporate email account. For either a personal or a corporate account, you need to set
up VersaMail or Xpress Mail to work with that account; for example, if you have an
EarthLink account, janesmith4028@earthlink.net, you’ll set up VersaMail or Xpress
Mail to work with that account so that you can send and receive messages from that
account on your smartphone.
You can also use the web browser to view email from the Internet, as you would with
any web browser. (For example, if you use Yahoo! Plus Mail
email account from the web browser.) See “Browsing the web” on page 116.
™
, and GoodLink. You can use either or both programs; see below for a
™
, you can view your Yahoo
®
, Cingular
70 :: Using email on your smartphone
Which email application should I use?
I want to ...Then use ...
Access an email account that’s set up on my
Mac computer
Check free web mail, such as Hotmail
Check fee-based Internet mail, such as
Yahoo! Mail Plus
™
Access email from an existing account
without needing any extra software or
account sign-up
Install additional desktop software on my
computer and maintain an always-on
connection between my computer and the
Internet
Access my corporate email using my IT
department’s GoodLink server software
Use the Cingular Xpress Mail website to
check email from multiple email addresses
from any computer connected to the
Internet
Sync my email and organizer info with my
company’s Exchange server
Sync my email with my company’s Domino
server
*
Using email on your smartphone :: 71
Access email from up to three email
accounts
Access email from four to eight email
accounts
Use the Advanced Encryption Standard
(AES) while sending and receiving
messages
Use Secure Sockets Layer (SSL) while
sending and receiving message
Work with email messages when I’m not
connected to the Internet (for example,
when I’m on a plane)
Access Contacts on my device to address
email messages
Access my corporate directory to address
email messages
*Recommend for secondary email accounts only.
72 :: Using email on your smartphone
VersaMail
Before you can use VersaMail, you need to enter your email account settings. If you
have multiple email accounts, you must enter settings for each email account.
How do I get started?
1. If you already use the VersaMail application on a Palm Powered™ device, and you
want to transfer those settings to your new smartphone, see the User Guide for
the VersaMail Application on the Software Installation CD.
2. If you’re entering settings for an email account on a Microsoft Exchange
ActiveSync
Guide for the VersaMail Application on the Software Installation CD for setup
steps.
3. If your email provider is listed in the following table, go to “Setting up VersaMail to
work with common providers” on page 74.
0
4. If your email provider’s name is not listed, then you need to obtain the following
info from your system administrator or ISP:
• Mail protocol: POP or IMAP
®
server, a Lotus Notes server, or a Microsoft MAPI server, see the User
AOLComcastRCN
Apple .MacCompuServeSBC/PacBell
AT&T GlobalCovadSBC/Prodigy
AT&T WorldnetEarthLinkSpeakeasy
Bell SouthGmailVerizon DSL
CablevisionMail.comYahoo!
(Mail Plus only)
CharterNetZero
VersaMail is not an email
provider. It works with an
account from a provider—
your Earthlink or AOL
account, for example—or a
corporate account to
transfer messages to
your phone.
Your email provider is the
service you use to send
and receive email. Your
email provider’s name
appears between the @
symbol and the dot symbol
in your email address.
The server port numbers
are filled in on the account
setup screens based on
your mail protocol. Only
change the prepopulated
numbers if your server
administrator or ISP gives
you different port numbers.
VersaMail :: 73
Your email provider can
easily provide you with any
protocol, server name and
number, and security
setting information.
To set more options for
incoming and outgoing
messages select Advanced
on the Account setup
complete screen.
• Incoming mail server name, such as mail.myisp.com
• Incoming and outgoing mail server port numbers, such as 110 (incoming POP),
143 (incoming 143), or 25 (outgoing POP or IMAP)
You should also note the following outgoing mail server settings:
• Former AT&T customers who are now Cingular customers: Use
smtp.mymmode.com as your outgoing mail server.
• Cingular customers who were not formerly AT&T customers: Use cwmx.com as
your outgoing mail server.
Setting up VersaMail to work with common providers
1. Go to Applications and select VersaMail .
2. If prompted to select an initial setup option, then
select Continue.
If no prompt is displayed, open the menus , select
Accounts, select Account Setup, and then select
New.
3. In the Account Name field, enter a descriptive name,
such as Work Email.
4. Select the Mail Service pick list, and then select your email provider, such as
EarthLink. Select Next.
5. Enter the username for your email account. Your
username appears before the @ symbol in your email
address.
6. Select the Password box, enter your email account
password, and then select OK.
7. Se l ect Ne xt .
8. Select Next, and then select Done.
74 :: VersaMail
Setting up VersaMail to work with other providers
1. Go to Applications and select VersaMail .
2. If prompted to select an initial setup option, then select Continue.
If no prompt is displayed, open the menus , select Accounts, select Account
Setup, and then select New.
3. In the Account Name field, enter a descriptive name,
such as My Cingular.
4. Select the Mail Service pick list, and select Other.
5. Select the Protocol pick list, and then select POP or
IMAP (based on the info you got from your system
administrator or ISP). Select Next.
6. Enter the username for your email account. Your
username appears before the @ symbol in your email
address.
7. Select the Password box, enter your email account
password, and then select OK, and then select Next.
8. Enter your email address and the names of the
incoming and outgoing mail servers, and then select
Next.
9. If your system administrator or ISP provided port
numbers or security settings, select Advanced, and
then enter those settings.
10.Select Done.
To send a copy or blind
copy, select Cc or Bcc and
enter the address(es) in
those fields. See
“Customizing your email
settings” on page 80 for
details on displaying the
Bcc field.
You can mark outgoing
messages as high priority.
Open the Options menu
and select Set Priority
To High.
VersaMail :: 75
Repeat steps 3 and 4 to
attach more than one file to
a message. To remove an
attachment, select the file
in the Attachments box,
and then select Delete.
Creating and sending messages
1. From the Inbox, select New.
2. Begin entering the addressee’s email address, first
name, or last name. If the information you are
entering matches one or more entries in Contacts,
VersaMail displays the matching contacts. To accept
a suggestion, select the correct contact. To send to
a different address, keep entering the email address
or name.
3. Enter the subject and message text. To move
between fields, press Up or Down .
4. Select Send to connect and send all messages immediately, Outbox to put the
message in the Outbox to send later, or Drafts to save the message and continue
working on it at another time. If you select Send and the message cannot be sent
for any reason, the message is stored in your Outbox. VersaMail makes up to five
attempts to automatically send the message; if automatic send is not successful,
an alert message appears and you must try to manually send the message again.
Attaching photos and videos
1. Create the message to which you want to attach the
photo or video.
2. On the New Message screen, tap the red paper clip
icon in the upper-right corner.
3. Select Photo/Video from the Type pick list.
4. On the Select Media screen, select the Album pick
list to go to the album containing the photo or video
you want, and then check the box to the left of the photo or video.
5. Select Done.
76 :: VersaMail
Attaching ringtones
1. Create the message to which you want to attach the ringtone.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select Sounds from the Type pick list.
4. Select the ringtone you want, and then select Insert.
5. Select Done.
Attaching Word, Excel, and PowerPoint files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select Documents from the Type pick list.
4. Select the file you want on the Documents screen.
5. Select Done.
Attaching other types of files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right
corner.
3. Select the type of file to attach—for example, Address, Appointment, or Memo/
Text—from the Type pick list.
4. Select the file you want from the list in the Type box.
5. Select Done.
Receiving and viewing messages
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on
page 18).
Ringtones that are copy
protected appear in the
Sounds application with a
lock icon. These ringtones
can be used on your phone
only and cannot be sent as
attachments.
When viewing a message,
tap the scroll arrows at the
top of the screen to view
the previous or next
message.
VersaMail :: 77
If an attachment is not
downloaded because it is
larger than your maximum
message size, the paper
clip icon does not appear,
and the attachment does
not display at the bottom of
the message screen. Select
More to download and
display any attachments.
2. From any mailbox, select Get or Get & Send.
3. From the Inbox, select the message you want to view.
4. If a large incoming message is truncated, select More .
5. Select Done.
Replying to or forwarding messages
When you respond to messages, you can select whether to include the original text
(see “Customizing your email settings” on page 80).
1. From the Inbox or another folder, open the message to which you want to respond.
2. From the Message View, select Reply. Select whether to reply to just the sender or
to reply to both the sender and all addressees on the messages.
3. Enter your reply.
4. Select Send.
Viewing attachments
There are a number of attachment types you can open with the built-in software
on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files;
ringtones; and photos).
1. From any folder, open the message with the attachment you want to view.
Messages with downloaded attachments are indicated by a paper clip icon to
the left of the message icon.
78 :: VersaMail
2. Tap the attachment name at the bottom of the message screen to view it in the
default viewer on your phone. Or, tap the folder icon to the left of the attachment
name to open a menu of tasks you can do with the attachment, including View,
Install, or Unzip, depending on the attachment file type; Save to card to save the
attachment to an expansion card; or Select Viewer to select the application you
want to use to view the attachment.
3. When you finish with the attachment, select Done to return to the Attachments
dialog box. If there is no Done button, go to Applications and select
VersaMail to return to the Inbox of the account you were in.
Managing your messages
The status icons that appear near the messages in your Inbox indicate the following:
You have not read the message.
You have read the message.
The message includes an attachment.
This message is high priority.
You can rearrange the VersaMail list to make it easier to find and view messages.
• In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by
Name, Sort by Subject.
• To quickly switch between folders in list view, select the folder pick list at the top of
the screen and select the desired folder.
Deleting selected messages from the Inbox
When you delete a message from the Inbox, it moves to the Trash folder.
1. Select the bullet next to the icon of each message that you want to delete. To
select adjacent messages, drag the stylus so it hits the bullet to the left of each
message. Lift the stylus and drag again to select more adjacent messages.
2. Open the menus .
To empty (or purge) the
Trash folder, open the
Message menu and select
Empty Trash.
To delete a single message,
select the envelope icon
next to the message, and
then select Delete from
the list.
VersaMail :: 79
You should perform a
manual get mail after
setting up a scheduled
Auto Sync. Then, only new
messages are retrieved
during Auto Sync.
To receive notifications of
successful Auto Sync
retrievals only, uncheck the
Alert me of auto sync
failures box. Leave the box
checked if you want to
receive notifications of both
successful and failed Auto
Sync retrievals.
The Auto Sync feature does
not work with all email
accounts.
3. Select Delete on the Message menu.
4. If a confirmation dialog box appears, select OK to confirm deletion.
Deleting messages by date
You can quickly delete a group of messages by selecting a range of dates.
1. Open the menus .
2. Select Delete Old on the Message menu.
3. Select the folder and a date range for the messages you want to delete.
4. Select OK.
5. If a confirmation dialog box appears, select OK to confirm deletion.
Switching accounts
You can switch between different email accounts.
1. Open the menus .
2. Select Accounts, and then select an account.
Customizing your email settings
You can customize the VersaMail settings for each individual email account on your
Treo smartphone. The preferences you set apply only to the email account you are
currently viewing. If you have multiple accounts, configure each account separately.
You can set up a schedule to automatically retrieve email messages; set
preferences for how and when messages are retrieved; add a signature to an
outgoing message; and more. For complete information on all of the email settings
you can customize, see the VersaMail User Guide on the CD.
Scheduling Auto Sync
You can set up VersaMail to automatically download new email messages to your
phone with the Auto Sync feature.
80 :: VersaMail
1. Open the menus .
2. Select Options, and then select Preferences.
3. Select Auto Sync.
4. Check the Sync automatically box.
5. Select the Every pick list and select the time interval,
from 5 minutes to 12 hours. Note that if you set a
more frequent interval, you may need to recharge
your phone’s battery more often.
6. Select the Start and End Time boxes, and then select the hour, the minute, and AM
or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7. Select the days you want the schedule to be active. You can choose any number of
days, but you can set up only one schedule for each email account.
8. Select OK, and then select Get Mail.
Selecting alert tones
When you schedule Auto Sync for a given account, you can choose a sound—such as
a bird, a phone, or an alarm—to let you know when new email arrives.
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
3. Select Auto Sync.
4. Select Alerts.
5. Check the Alert me of new mail box.
6. Select the Alert Sound pick list, and then select a sound. Your smartphone plays a
brief demo of the sound.
7. Se le ct O K.
Setting preferences for getting messages
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
VersaMail :: 81
The VersaMail application
sends all messages as
plain text only, with all
HTML tags stripped, even
if you are forwarding or
replying to a message
that was originally received
as HTML.
The POP protocol does not
support retrieval of unread
mail only from the server.
If you have a POP email
account, VersaMail
downloads all messages
regardless of whether you
have read them, and
regardless of whether this
box is checked.
3. Select Delivery Options.
4. Set any of the following preferences.
•
Get
: Indicates whether to get message subjects only
or entire messages.
Ask Every Time:
•
dialog box for selecting subjects only or entire
messages each time you retrieve email. If the box is
unchecked, messages are retrieved according to the
option you select in the Get pick list.
•
Unread messages
phone. If you don’t check this box and you select Get & Send, all of your messages
on your provider’s mail server are downloaded to your Inbox, including messages
you have already read.
Mail from last:
•
•
Download attachments:
Attachments that exceed the maximum message size cannot be downloaded.
Maximum message size:
•
Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up
to 2048KB (approximately 2 megabytes, or 2MB), including attachments. The
maximum message size that you can retrieve is 60KB for the body text and
approximately 5MB of total data for any attachments.
•
Message Format:
to display any messages sent in HTML format with basic HTML formatting intact,
and other messages as plain text. Select Text to display all messages as plain text,
regardless of the format in which they were sent. The default setting is HTML.
5. Select OK.
Indicates if you want to see a
(IMAP accounts only): Downloads only unread mail to your
Gets messages sent within the number of days you specify.
Automatically downloads files attached to email.
Sets the maximum size of an incoming email message.
Sets the format in which you retrieve messages. Select HTML
82 :: VersaMail
Attaching a signature to a message
You can attach a personal signature, with info like your company's address and fax
and telephone numbers, to the bottom of all messages you send.
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
3. Select Signature.
4. Check the Attach Signature box.
5. Enter your signature information, and then select OK.
Working with Microsoft Exchange ActiveSync
Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications
on your phone to directly access corporate groupware information on a Microsoft
Exchange 2003 server. You can access business email and calendar info on the
Exchange 2003 server from your phone without using a desktop computer.
When you create a Microsoft Exchange ActiveSync account in the VersaMail
application, both your email and calendar info synchronize directly with the Exchange
server; information does not synchronize with the desktop software application on
your computer, such as Microsoft Outlook or Palm Desktop software. Other
information, such as contacts, tasks, and memos, continues to synchronize with your
desktop software.
For complete information on using a Microsoft Exchange ActiveSync account, see the
VersaMail User Guide on the CD.
VersaMail :: 83
Xpress Mail
Before you can use Xpress Mail to work with email on your smartphone, you need to
do the following:
Xpress Mail is not an email
provider. It works with a
corporate account to
transfer messages to
your phone.
The username and
password you enter on the
Xpress Mail website can be
anything you want; they do
not need to match your
email account username
and password.
84 :: Xpress Mail
• Enter your email account information on the Cingular Xpress Mail website from
your computer.
• Download and install the Xpress Mail desktop software.
• Set up the Xpress Mail desktop software.
• Install the Xpress Mail software on your smartphone.
• Set up Xpress Mail on your smartphone to work with your email account.
You must install the Xpress Mail desktop software on the computer where you access
your email. To access your email the Xpress Mail desktop must be running and must
be connected to your mail server.
How do I get started?
You need to enter the following information on both the Cingular Xpress Mail website
and in the Xpress Mail application on your smartphone:
• Your email address
• Your smartphone’s phone number (see “What’s my number?” on page 20)
Entering account information on the Cingular Xpress Mail website
1. On your computer, make sure you’re logged into your Exchange or Domino server,
and then open a web browser.
2. Go to https://xpressmail.cingular.com/subscriber and click Register Now.
3. Fill in the blanks.
4. Click Save.
Installing the Xpress Mail desktop software
1. While still on the Xpress Mail website, when prompted, click Download to copy the
Xpress Mail desktop software to your computer.
2. Click Save to store the file on your computer. When prompted, select the folder
where you want to store the file, and then click Save.
3. Open My Computer and double-click the XpressMailDesktopClientSetup.exe file
you just downloaded, and then click Yes to open the Setup Wizard.
Your phone must be able
to establish a GPRS data
connection in order to
download the Xpress Mail
application. You can tell a
data connection is
established when either
black triangles or green
arrows appear in the signal
strength icon in the title
bar. See “What are all
those icons?” on page 67
for more information.
Xpress Mail :: 85
86 :: Xpress Mail
4. Close all programs that are running on your computer except your web browser,
and then click Next.
5. Follow the onscreen prompts to finish the installation, and then click Finish.
Setting up the Xpress Mail desktop software
1. Enter the username and password you created for your Xpress Mail account on
the web, and then click Next. Leave the two boxes checked.
2. Leave the Enable mobile access to mail, calendar, and contacts box checked,
select the type of mail server you want to connect to, and then click Next.
3. Uncheck the Enable access to your documents via your mobile PDA ... box, and
then click Finish.
4. Wait for Xpress Mail to connect to your server. After it makes the connection, the
Smart Device Clients screen is displayed.
5. Click Skip.
6. On the Setup Complete screen, click Done.
Xpress Mail :: 87
If you see No Service in the
upper-left corner of the
screen, wait until you’re in
a Cingular coverage area
before you continue.
If you select Save instead
of Save and open, you can
finish the setup process
later by going to
Applications and selecting
Xpress Mail.
Installing Xpress Mail on your smartphone
1. If your smartphone screen is off, press Power/End
to wake up the screen, and then press Center to turn
off Keyguard.
2. If Phone Off is displayed in the upper-left corner of
the screen, press and hold Power/End to turn on
your phone.
3. Go to Applications and select XpressMail .
4. Select Install Now.
5. If prompted, select Yes to connect to the Internet.
You’re connected to the Cingular Xpress Mail
software website.
6. Tap Download Now on the Xpress Mail Download
Page, and then press Center.
7. Se le ct Yes t o d ownload and install the software. Be
sure that Applications is selected in the Save to
option.
8. Wait a few minutes for the Download Complete
screen to appear, and then select Save and open.
9. Select Yes to accept Xpress Mail into Applications.
10.After the software is transferred, select Reset to reset
your smartphone. Resetting is done when the Dial Pad
appears.
Setting up Xpress Mail to work with your
email account
1. If your smartphone screen is off, press Power/End to wake up the screen, and
then press Center to turn off Keyguard.
88 :: Xpress Mail
2. Press and hold Power/End to turn on your phone again.
3. Go to Applications and select XpressMail .
4. Enter your smartphone’s phone number, and then select Next.
5. If prompted, select Yes to connect to the Internet.
6. On the Xpress Mail Registration screen, select Personal Edition, and then select
Next.
7. On the Xpress Mail Registration screen, enter the username and password you
entered on the Xpress Mail website. Select Next.
Xpress Mail generates security keys to protect your information when sending and
receiving email messages. When this process has finished, the Inbox of your account
is displayed.
Setting up Xpress Mail to work with other accounts
After you have set up Xpress Mail to work with your corporate email account, you can
easily set up the application to work with other accounts, such as a personal email
account. You can set up Xpress Mail to work with as many as three accounts.
What do I need to set up Xpress Mail to work with another
account?
Depending on the account type, you need to obtain certain information before you set
up Xpress Mail to work with another account:
• If your email provider is listed in the following table, you need only your account
username and password. Then you can skip ahead to “Setting up Xpress Mail to
work with common providers” on page 90.
0
ATT WorldnetEarthLinkYahoo! (Mail Plus
Bell SouthNetZero
ComcastSBC Global
only)
Use the web browser to
view your free Yahoo! mail
account on the web.
Xpress Mail :: 89
Your email provider can
easily provide you with any
protocol, server name and
number, and security
setting information.
• If your email provider’s name is not listed, then you need to obtain the following
info from your system administrator or ISP, and then skip to “Setting up Xpress
Mail to work with other providers” on page 91:
• Account username and password
• Mail protocol: POP or IMAP
• Incoming mail server name, such as mail.myisp.com
• Incoming mail server port number, such as 110 (POP) or 143 (IMAP)
• (If necessary) SSL security setting
• For IMAP accounts only, the name of the Sent, Trash, and Root folders on the
server
Setting up Xpress Mail to work with common providers
1. If your smartphone screen is off, press Power/End to wake up the screen, and
then press Center to turn off Keyguard.
2. Press Mail .
3. Open the menus , select Accounts, and then
select Manage.
4. Select New.
5. Select the pick list, and then select your email
provider.
6. In the Account Name field, enter a descriptive name
for this account.
7. Enter the username (or ID for a Yahoo! account) and password you use for this
account.
8. (Optional) If you would like message recipients to reply to a different email
address, enter the address in the Reply Email field.
9. Select Next.
90 :: Xpress Mail
10.To download messages from this account, select Sync Now. To go to the Inbox
without downloading messages, select Sync Later.
Setting up Xpress Mail to work with other providers
1. If your smartphone screen is off, press Power/End to wake up the screen, and
then press Center to turn off Keyguard.
2. Press Mail .
3. Open the menus ., select Accounts, and then select Manage.
4. Select New.
5. Select the pick list, and then select Other POP or Other IMAP, depending on the
protocol (based on the information you obtained from your email provider or server
administrator).
6. In the Account Name field, enter a descriptive name for this account.
7. Enter the username and password you use for this account.
8. (Optional) If you would like message recipients to reply to a different email
address, enter the address in the Reply Email field.
9. Select Next.
10.Enter the name of the incoming mail server. If the server port number is different
from the one displayed, enter the new number. Check the box if your account uses
SSL encryption. Select Next.
11.For IMAP accounts only, enter the names of the server mail folders. Select Next.
12.To download messages from this account, select Sync Now. To go to the Inbox
without downloading messages, select Sync Later.
Getting email with Xpress Mail
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on
page 18).
2. Press Mail
Xpress Mail :: 91
3. From the Inbox (or any folder), select Sync . New emails appear in the list.
Unread emails appear in bold.
If an email has an attachment (such as a photo or a text file), the envelope icon shown
with each email in the list will also show a paperclip.
Sorting email in Xpress Mail
1. From the Inbox (or any other folder) select Sort by.
2. Choose the way you want your email sorted. You can
have emails listed:
• Alphabetically by the sender’s name
• Alphabetically by subject
•By date
•By priority
• By size of the message
To reverse the sorting order (for example, from oldest to newest, or by name from Z-A
instead of A-Z), select the sorting method you want twice.
92 :: Xpress Mail
Reading email with Xpress Mail
1. From the Inbox (or any folder) select an email from the list. The screen displays the
email you chose.
Viewing attachments in Xpress Mail
If a message has an attachment, the name of the
attachment will be shown next to an icon of a paper
clip.
1. From the Inbox (or any folder), select an email to
read.
2. Select the paper clip icon to view it.
3. Select the attachment you want from the list of
attachments for that email. Select Done.
If you receive a message
from someone for whom
you have a phone number
in your Contacts list, you
can call the sender directly
from your account Inbox.
Highlight the message, and
then select the Call icon
(rightmost icon) at the
bottom of the screen.
To free up memory on you
smartphone, you can delete
any downloaded
attachments for a given
account. From the account
Inbox (or any folder), open
the menus, select Settings,
and then select Purge
Attachments.
Xpress Mail :: 93
To save a draft of your
reply of forwarded message
—for example, if you need
to finish it later—select
Cancel, and then select
Save.
4. . If the entire attachment hasn’t been downloaded to your smartphone, select OK to
download it.
Replying to email with Xpress Mail
1. From the Inbox (or any folder), select an email to reply to.
2. Select Reply . If the original email was sent to
other people besides yourself, and you want your
reply to go to them as well as the person who sent it,
select Reply All .
3. Enter your message.
4. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
5. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
Forwarding email with Xpress Mail
1. From the Inbox (or any folder), select an email to
reply to.
2. Select Forward .
94 :: Xpress Mail
3. Enter the name of the email recipient.
4. Enter your message.
5. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
6. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
Creating and sending email with Xpress
Mail
1. From the Inbox (or any folder), select New .
2. Enter the addressee’s email address, a subject, and
your message. Separate recipients’ names with
commas (for example:
“janesmith4028@earthlinkn.com,
joesmith9056@yahoo.com”)
3. To add an attachment, see “Adding attachments to
email with Xpress Mail” on page 97.
4. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.
Shortcuts for addressing email in Xpress
Mail
You can have your smartphone enter addresses in new
emails for you. There are three ways to automatically
address new emails:
To save a draft of the
message you are
composing—for example, if
you need to finish it later—
select Cancel, and then
select Save.
• By using an email link contained in an email you’ve received.
Xpress Mail :: 95
• By using the Search feature, which finds addresses for you.
• By using the autocompletion feature, which completes addresses for you.
To use an email address in an email you’ve received:
1. From an open email, select a blue email address
contained in the body of the message.
2. Enter the subject and text for the email you’re
sending.
3. Select Send Now to send the email right away; select
Send to send it later. (Send is useful if you’re not
currently connected to the Internet.)
To use the Search feature:
1. From the Inbox (or any folder), select New.
2. Tap th e To: f ie l d.
3. If the recipient’s name appears in the list of contacts,
check the box next to it.
4. If the recipient’s name doesn’t appear in the list:
• Type the first letters of the last name of the person
you want.
• Select the Search in pick list and choose a source
for your contacts.
• Select Go.
• Check the box next to the name when it appears
in the list below.
5. Select any additional recipient names.
6. Select Add.
7. Select Close.
96 :: Xpress Mail
To use the autocompletion feature:
1. From the Inbox (or any folder), select New.
2. In the To: field, begin entering the name or email
address of the message recipient. A list of names
and addresses from your Contacts list that matches
the characters you’ve entered is displayed. Continue
entering characters to narrow the list, and select the
name or address you want when it appears.
Adding attachments to email with Xpress Mail
1. Start a new email, either by replying to or forwarding an existing email, or by
creating a new email altogether.
2. Select the attachment icon . The Attachments screen comes up.
3. Select the documents you want to attach.
4. Select Attach. Your email now shows the attachment.
Xpress Mail :: 97
You can restore a message
from the Deleted folder if
you decide you want to
keep it. Go to the Deleted
folder, highlight the
message, and then select
the Move to Inbox icon
(leftmost icon) at the
bottom of the screen.
Deleting email messages with Xpress Mail
1. From the Inbox (or any folder), place a check mark in
the box for the emails you want to delete.
2. Select Delete .
To retrieve deleted messages, see “Using different
folders with Xpress Mail” on page 98.
Using different folders with Xpress Mail
Xpress Mail uses six preset folders:
• Email you receive goes into the Inbox folder (usually
just called the Inbox).
• Email you compose goes into the Sent folder when
you select Send Now.
• Email you compose goes into the Outbox folder
when you select Send (because you want to send the
message later—for example, if you are not currently
able to connect to the Internet).
• Email you compose goes into the Drafts folder when you select Cancel and then
select Save (for example, because you want to finish composing the message
later).
• Email you receive goes into the Saved folder if after reading the message you
open the menus and select Save from the Message menu.
• Email you delete after you receive it goes into the Deleted folder.
98 :: Xpress Mail
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