Palm Treo 650 AT-T User Guide
using your
Treo™ 650
smartphone
by palmOne
Includes setup information and instructions for most tasks
Copyright
Copyright © 2004-2005 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, palmOne, Palm
OS, Blazer, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or
licensed to palmOne, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 19962005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of
ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered
trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of
this software includes software modules developed by the Independent JPEG group. All other brand and product
names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide.
palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the
use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other
media to protect against data loss.
PN: 406-10162-05
v. 2.0
Contents
1 Contents
5 welcome
What’s in the box
7
8 What do I need to get started?
9 setting up
Treo smartphone overview
10
13 Installing the battery
14 Charging the battery
16 Maximizing battery life
17 Inserting the SIM card
18 Turning your smartphone on and off
19 Making your first call
21 Setting up your computer
28 Synchronizing information
31 moving around
Moving around the screen
32
36 Using the keyboard
40 Opening applications
43 using your phone
Phone overview
44
45 Making calls
48 Receiving calls
49 Using voicemail
50 Managing active calls
56 Defining favorite buttons
59 Using a phone headset
63 Customizing phone settings
67 What are all those icons?
69 using email
Using email on your smartphone
70
73 VersaMail
84 Xpress Mail
104 Using GoodLink
105 using other wireless features
Messaging
106
116 Browsing the web
123 Dial-up networking
128 Connections with Bluetooth devices
Contents :: 1
131 playing media files
Taking photos and videos
132
139 Listening to music
145 using organizer features
Contacts
146
149 Calendar
156 Tasks
160 Memos
161 staying productive
World Clock
162
164 Calculator
167 managing files and applications
Using Find
168
169 Installing applications
171 Removing applications
173 Viewing application info
174 Sending information with Bluetooth®
wireless technology
176 Beaming information
179 Using expansion cards
183 customizing your smartphone
System sound settings
184
186 Display and appearance
189 Applications settings
2 :: Contents
191 Locking your phone and info
198 System settings
201 finding help
Trouble upgrading?
202
204 Trouble installing the desktop software?
205 Resetting your smartphone
207 Replacing the battery
209 Screen
210 Network connection
214 Dial-up networking
215 Synchronization
220 Email
224 Web
225 Camera
226 Third-party applications
227 Error messages
228 Making room on your smartphone
229 Voice quality
230 Where to learn more
231 glossary
235 regulatory information
241 specifications
245 index
Contents :: 3
4 :: Contents
welcome
welcome :: 5
LOOK HERE: Don’t miss the
helpful tips and crossreferences given in this
column.
Congratulations on the purchase of your Treo™ 650 smartphone by
palmOne. In one compact and indispensable device, you now have all
of the following:
• An advanced mobile phone*
™
•A Palm Powered
SD/SDIO)
• Email**
• Web browsing**
• Text and multimedia** messaging*
•A digital camera
* Requires service contract with Cingular Wireless.
** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.
organizer with portable expansion capability (MultiMediaCard/
This guide helps you set up your Treo 650 smartphone and quickly
learn to use it.
6 ::
What’s in the box
You should have received all of the following components in the Treo 650
smartphone box:
Hardware
• Treo smartphone handset
• Cingular Wireless SIM card
•AC charger
• Rechargeable battery
• USB sync cable
• Headset
Documentation and software
•
Start Here booklet
•
Using Your Treo 650 Smartphone
Read This First
•
•
Treo 650 Email Setup Guide
• Software Installation CD (includes desktop synchronization software and bonus
software)
• palmOne warranty
(poster)
(this guide)
The Software Installation
CD includes free bonus
software for your phone
and synchronization
software for your computer.
What’s in the box :: 7
What do I need to get started?
As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the
following:
• A subscriber identity module (SIM) card for which you have an activated mobile
account with data services*
• A location with wireless coverage for your phone
• An electrical outlet
• The computer with which you will synchronize your personal information
•The
Software Installation CD
*We recommend selecting either the GPRS or EDGE data service option. You need data services
of some type to use email, web browsing, and photo messaging.
included in the box
8 :: What do I need to get started?
setting up
setting up :: 9
Treo smartphone overview
The following illustrations show the locations and names of the physical features of
the Treo™ 650 smartphone. Refer to these illustrations while following the instructions
in this guide.
Top vi e w
A. Ringer switch
B. Infrared (IR) port
C. Antenna
D. SIM slot
E. Expansion card slot
F. S ty l us
10 :: Treo smartphone overview
A
F
E
B
C
D
Front view
B
A
C
D
Protect your screen against
scratching and crushing.
E
Store it in a place where
other items won’t damage
it. Visit www.palmOne.com
L
to find carrying cases that
protect the screen and
K
other useful accessories.
J
I
A. Indicator light (phone and charge indicator)
B. Earpiece
C. 5-way navigator
D. Messaging button
E. Power/End button
F. Microphone
G. Multi-connector
H Headset jack
I. Calendar button
J. Phone/Send button
K. Side button
L. Volume button
F
G
H
Treo smartphone overview :: 11
Back view
IMPORTANT: The Treo 650
speaker includes a large
magnet, so be sure to store
your Treo smartphone away
from credit cards or other
items that could be
demagnetized.
B
A
D
A. Camera lens
B. Self-portrait mirror
C. Battery Door Release button
D. Speaker
C
12 :: Treo smartphone overview
Installing the battery
1. Press the Battery Door Release button and slide the battery door downward to
remove it from your Treo smartphone.
2. Align the metal contacts on the battery with the contacts inside the battery
compartment.
3. Insert the battery into the compartment at a 45 degree angle and then press
it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up
your Treo 650 smartphone.
A
A. Battery Door Release button
B. Battery contacts
C. Notch
D. Phone contacts
B
C
D
Installing the battery :: 13
Battery consumption varies
based on personal usage.
Consumption factors
include signal strength,
speakerphone usage, and
whether calls are data or
voice calls.
When your Treo
smartphone is connected
to a power source, the
indicator light glows solid
(versus flashing), and the
color of the light indicates
the charging state.
Charging the battery
Before using your Treo 650 smartphone, we recommend that you charge the battery.
We recommend four hours for a full charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the Treo smartphone. Make sure the
arrow on the connector is facing up, toward your Treo screen.
A
A. Indicator light
3. To confirm your smartphone is charging, check the indicator light.
• When the indicator light is solid red, your smartphone is charging.
• When the indicator light turns solid green, your smartphone is fully charged.
• If the indicator light does not turn on when you connect your smartphone to the
AC charger, double-check the cable connection and the electrical outlet to
which it is connected.
14 :: Charging the battery
After you turn on your smartphone, the onscreen battery icon displays power status:
• Full battery icon : Battery is charged
• Partial battery icon : Battery has some power and is not charging
• Empty battery icon : Battery needs to be charged immediately
• Battery icon with red lightning bolt : Charging
• Battery icon with green lightning bolt : Finished charging
To see exactly how much
power is left in your
battery, tap the onscreen
battery icon.
Charging the battery :: 15
IMPORTANT: You must
charge your smartphone
fully before using it the first
time. Wait until the
indicator light turns solid
green, which may take
up to four hours.
If the battery drains to
the point where your
smartphone doesn’t turn
on, the smartphone stores
your info safely until you
recharge the battery. To
avoid draining the battery,
we recommend that you
charge and synchronize
your smartphone every day,
especially if you use your
phone often.
If the battery is fully
drained, it may take a few
moments for the indicator
light to turn on while
Maximizing battery life
Battery life depends on individual usage. When used as a phone, your Treo battery
provides up to 6 hours of talk time or up to 300 hours of standby time. You can
increase the life of your Treo battery by following a few easy guidelines. Remember
that battery life depends on how you use your smartphone.
• Charge your smartphone whenever you’re at your desk, or charge it overnight each
day. The Li-Ion battery in your smartphone has a much longer useful life when it is
topped off frequently, versus charging it after it is fully drained.
• The wireless features (phone, email, messaging, and web) of your smartphone
generally consume more power than its organizer features. However, if you spend
a lot of time using the camera, games, media players, eBooks, or other Palm OS
applications, keep an eye on the battery icon and charge when necessary.
• If you don’t plan to use the wireless features on your smartphone for a while, you
may want to turn off your phone (see “Turning your phone on and off” on page 18).
You can forward calls to a different number or let all calls be picked up by voicemail
(see “Forwarding calls under certain conditions” on page 54).
• As with any mobile phone, if you are in an area with no wireless coverage, your
Treo smartphone searches for a signal, which consumes power. If you cannot move
to an area of better coverage, temporarily turn off your phone.
• Turn down the screen brightness (see “Adjusting the brightness” on page 186).
• Decrease the Auto-off setting in Power Preferences (see “Locking your phone and
info” on page 191). This turns off your screen automatically after a shorter period
of inactivity.
16 :: Maximizing battery life
Inserting the SIM card
Your subscriber identity module (SIM) card contains account information such as your
phone number and voicemail access number. To use the phone, email, or web features
of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not
come with your Treo 650 smartphone, Cingular Wireless will give you one when you
subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt
SIM card. This Treo smartphone is not compatible with older 5-volt SIM cards.
BAC
D
A. SIM card
B. SIM tray
C. Notches
D. SIM slot
1. Slide the SIM tray out of the phone.
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock
into place.
3. Slide the SIM tray back into the phone.
4. If your SIM card is not already activated, follow the activation steps provided by
Cingular Wireless or contact Cingular Wireless directly for assistance. If you want
to use email, web browsing, and multimedia messaging, be sure to confirm that
your SIM card is activated for data services.
Cingular Wireless may
already have inserted the
SIM card into your
smartphone. In that case,
skip to “Turning your
smartphone on and off” on
page 18.
To remove the SIM card, lift
the SIM tray out of the slot
and remove the card from
the tray.
Inserting the SIM card :: 17
Turning your smartphone on and off
You can use the Palm OS® organizer features of your Treo 650 smartphone
The indicator light flashes
green when your phone is
on and you’re inside a
coverage area. If you’re
outside a coverage area,
the indicator light flashes
amber.
Your Treo 650 smartphone
includes a keyboard
backlight for low-light
conditions. The keyboard
backlight activates
automatically when the
screen turns on. It turns off
automatically when the
screen turns off and when
an active call lasts longer
than a minute.
You can also press any
application buttons on the
front of your phone to wake
up the screen and go
directly to the application
linked to that button.
18 :: Turning your smartphone on and off
independently of the wireless features and applications. In other words, the screen
and phone are designed to be turned off and on separately.
Waking up the screen
To use the Palm OS organizer features when your smartphone is off, you need to
wake up the screen. You can also turn off your smartphone’s screen without turning
off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that you can make
and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. If Sound On is on you’ll hear
a series of ascending tones. (See “Setting the Ringer switch” on page 184 for
more information.) After your phone locates a signal, you can use the phone and
Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. If the Ringer switch is
set to Sound On, you‘ll hear a series of descending tones. When your phone is off,
your Treo smartphone is not connected to any mobile network. You can still use the
organizer and other Palm OS features. This is ideal for airplane flights and for
maximizing battery life.
Making your first call
We recommend that you charge your Treo 650 smartphone for a full four hours
(or until the indicator light is solid green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the Treo smartphone to complete a network search. The search may take
several seconds. When it is complete, the Network Status icon appears in the
upper-right.
3. Press Phone/Send .
4. Using the number pad on the smartphone onscreen dial pad, enter the desired
phone number.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/End .
If No Service appears in
the upper left, you are out
of a wireless coverage area.
If you believe you are in a
wireless coverage area and
this problem persists,
contact Cingular Wireless
for assistance.
If you are inside a coverage
area and cannot complete
a call, your SIM card may
not be activated. Please
contact Cingular Wireless
for assistance.
To quickly redial your most
recent call, press and hold
the Phone/Send button to
display the redial list.
Making your first call :: 19
If your phone number is
not displayed, exit Phone
Info, and make sure your
SIM card is properly
inserted in the SIM slot.
If your phone number still
does not appear in Phone
Info, look for the number
on the plastic holder to
which the SIM card was
attached. If you still need
assistance, please consult
Cingular Wireless.
Adjusting call volume
While a call is in progress, press the Volume button on the side of your smartphone to
adjust call volume.
A
B
A. Volume button
B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 18).
2. Press Phone/Send .
3. Open the menus .
4. Select Options, and then select Phone Info.
A
A. Look here for your phone number
20 :: Making your first call
Setting up your computer
You can enter or change information on your smartphone or on your computer (using
®
Palm
Desktop software or Microsoft Outlook for Windows), and then synchronize to
automatically update the info in both places, so there’s no need to enter the info twice.
We strongly recommend that you synchronize your smartphone with your computer
frequently to keep your information up-to-date (and backed up) in both locations.
Before you can synchronize, you need to install the desktop synchronization software
on your computer.
System requirements
Your computer should meet the following minimum system profiles for Windows or
Mac computers.
Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Treo 650 smartphone)
Mac OS 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
•CD drive
•USB port
• USB sync cable (included with your Treo 650 smartphone)
Even if you already own a
Palm Powered™ device
and have installed a
previous version, you must
install the software that
came with your
smartphone on the
Software Installation CD.
If you want to synchronize
with another desktop
software program, contact
the software developer to
obtain a conduit if one is
available.
Setting up your computer :: 21
Upgrading from another Palm Powered™ device
Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting
your Treo smartphone to your computer” on page 27.
You can transfer all compatible applications and information from your previous device
to your new Treo™ 650 smartphone.
1. Calculate how much space your applications and
information occupy on your old device. From the
Applications Launcher (on some devices this is
called the Home screen), open the menus. Select
Info on the App menu. At the bottom of the screen,
select Size. Look at the numbers on the Free
Space line and subtract the number on the left
from the number on the right to calculate the
space used. For example, on the device shown
here, 19.6 - 17.8 = 1.8. This means that 1.8MB of space is occupied on this device.
2. If the space occupied on your old device is less than 20MB, go to step 3. If more
than 20MB is occupied, then do any of the following to reduce the amount of
information and applications that needs to be transferred before you go to the next
step:
• Delete any third-party applications that you no longer use.
• Move large files, such as eBooks and images, to an expansion card.
• Move third-party applications to an expansion card.
• Purge old information in applications such as Calendar (Date Book), To Do, and
email.
Refer to the documentation that came with your old device for instructions on
the items listed above.
3. Synchronize your old device with your old desktop software to back up your
information one last time.
22 :: Setting up your computer
4. Install the desktop synchronization software from the Software Installation CD (see
“Installing the desktop synchronization software on your computer” on page 26).
5. During the installation process, sync your new Treo smartphone with your new
desktop software as instructed. When prompted to select a username for your new
smartphone, be sure to select the existing username for your old device.
6. (Mac users only) If you have pictures on your old device, copy them from your old
device to an expansion card or beam them to your new Treo 650 smartphone.
7. If you plan to continue using your old device, perform a hard reset (see “Performing
a hard reset” on page 206) to remove its associated username. Each device you
synchronize with your computer must have a unique name. The next time you
synchronize with your old device, be sure to assign it a new username.
If any third-party applications are quarantined during the installation, do not manually
install any of the quarantined files. Contact the third-party developer for software
updates and information about compatibility with your Treo 650 smartphone.
What’s new on your Treo 650 smartphone
After upgrading, there are a few things you need to know about your new Treo
smartphone. If you're upgrading from a Treo
items apply to you. If you're upgrading from another device, some of these items may
not apply to you.
• Address Book: This application is now called Contacts. To open Contacts, press
the Phone/Send button, and then use the 5-way navigator to select the
Contacts favorite.
• Date Book+: This application is now called Calendar. To access this application,
press the Calendar button.
• Applications: Some previous Palm Powered devices called this the Home screen
or Applications Launcher. To access this screen, press Applications .
™
600 smartphone, all of the following
To access a menu shortcut,
open the menus, and then
press the letter for the
menu shortcut. Once you
remember a shortcut letter,
such as X for copy, you
can simply open the menus
and enter the shortcut
letter without viewing the
menu item.
Setting up your computer :: 23
• Find: Some previous Palm Powered devices opened this global search engine by
tapping the Magnifying Glass icon in the Graffiti
®
area. Now you can access it by
pressing Option , and then pressing Shift/Find .
• Menu items: Users familiar with Graffiti’s Menu command can now access system
menus by pressing Menu (see “Selecting menu items” on page 35).
• Backlight: Your Treo smartphone includes a keyboard backlight. The keyboard
backlight activates automatically when the screen turns on. It shuts off
automatically when the screen turns off and when an active call lasts longer than a
minute.
• Center button: If you used a previous Treo smartphone, you probably pressed the
Spacebar to activate commands or dial numbers. With this Treo smartphone, we
recommend pressing Center to activate commands and pressing Phone/Send
to dial.
• Power/End button: The fourth button on the right is used to control the screen and
is not an application button.
• Internet connection: This Treo smartphone was designed to work on high-speed
wireless data network, such as a G PRS or E DGE. When you sign up for a GPRS or
an EDGE wireless data account, these settings are automatically configured on
your smartphone. If you prefer to use an older, manual dial-up connection, enter
your Internet service provider’s settings in Network Preferences.
• 5-way navigator compatibility: Some Palm OS 5 applications are optimized for a
5-way navigator on devices other than Treo smartphone. You may notice
inconsistencies with software that is not designed with a Treo smartphone in mind.
• Web browser bookmarks: You can use the Web browser on your Treo 650
smartphone to store up to 100 bookmarks, but you cannot import or transfer
bookmarks from other web browsers, such as Web Pro.
• Photos: You can use the Media Desktop application to transfer photos from your
old device onto your Treo 650 smartphone (Windows only). To transfer photos from
24 :: Setting up your computer
your old device onto your Treo 650 smartphone, open the Media Desktop
application, select your username, click Add Media and locate the files in the
backup folder. The files may be located in any of the following folders:
• C:\Program Files\palmOne\Treo Pictures\(user name)
• C:\Program Files\Handspring\Treo Pictures\(user name)
• C:\Program Files\Palm\Treo Pictures\(user name)
Setting up your computer :: 25
If you are installing on a
computer at work, make
sure you have the
appropriate access rights
(usually called
administrator rights) to
your computer. Contact
your company’s IT
department for help.
If you use Microsoft
Outlook as your desktop
email application, select
Microsoft Outlook as your
desktop synchronization
software. If you select
Microsoft Outlook, Palm
Desktop software still
installs on your computer.
When you enter information
on your computer, be sure
to enter your information in
Microsoft Outlook not in
Palm Desktop software.
Installing the desktop synchronization software on your computer
Even if you already own a Palm Powered device and have installed a previous version
of the desktop software, you must install the software from the palmOne Software
Installation CD that came with your Treo 650 smartphone.
1. Close any applications that are currently running on your computer, including those
that are minimized. Your computer needs to have all its resources available to
install the software.
2. Insert the palmOne Software Installation CD into the CD drive on your computer.
3. If you are installing on a Mac, double-click the CD icon on the desktop, and then
double-click the palmOneSoftware.pkg icon.
4. When the installation wizard opens, follow the onscreen instructions. Please note
these important points about the installation process:
• When the language selection screen appears, click the same language you
selected on your smartphone.
• You can choose which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook (Windows only).
• When the install process prompts you to connect your phone to your computer,
go to “Connecting your Treo smartphone to your computer” on page 27.
26 :: Setting up your computer
Connecting your Treo smartphone to your computer
1. Plug the AC charger into a wall outlet. If necessary connect an adapter.
2. Plug the USB sync cable into an available USB port or a powered USB hub on
your computer.
3. Connect the sync cable to the Multi-connector on the bottom of your smartphone
with the HotSync
instructed to do so.
4. Connect the charger cable to the Multi-connector on the sync cable.
®
button facing up. Do not press the HotSync button until you are
For best performance, plug
your sync cable directly
into a USB port on your
computer. If you use a USB
hub, make sure it is a
powered hub.
A. USB sync cable
B. Sync button
A
B
Setting up your computer :: 27
We strongly recommend
that you install the desktop
software soon after you
start using your
smartphone, and that you
synchronize your
smartphone and computer
frequently to keep your
information
up-to-date (and backed
up) in both locations.
Synchronizing information
Synchronizing means that information that is entered or updated in one place (your
phone or your computer) is automatically updated in the other—no need to enter
information twice. We strongly recommend that you synchronize your Treo
smartphone and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
Before you can synchronize your contacts and other personal information, you must
install the software from the CD that came with your Treo smartphone. See “Installing
the desktop synchronization software on your computer” on page 26 for instructions.
If you use the default settings, information from all the following applications is
transferred each time you synchronize your smartphone with your computer:
If you installed
Palm Desktop software, the
HotSync Manager icon
should appear in
the lower-right corner of
If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks,
and Memos is synchronized with Outlook. You can also set up the VersaMail
application to synchronize with Outlook. Other info, such as photos, is synchronized
with Palm Desktop software.
your computer screen.
1. Connect your Treo 650 smartphone to your computer, as described in “Connecting
your Treo smartphone to your computer” on page 27.
2. Press the Sync button on the sync cable.
28 :: Synchronizing information
®
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