Palm Treo 650 AT-T User Guide

using your Treo™ 650 smartphone

by palmOne

Includes setup information and instructions for most tasks

Copyright © 2004-2005 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, palmOne, Palm OS, Blazer, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 19962005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

PN: 406-10162-05

v. 2.0

1 Contents

5 welcome

What’s in the box

7 8 What do I need to get started?

9 setting up

Treo smartphone overview

10 13 Installing the battery 14 Charging the battery 16 Maximizing battery life 17 Inserting the SIM card 18 Turning your smartphone on and off 19 Making your first call 21 Setting up your computer 28 Synchronizing information

31 moving around

Moving around the screen

32 36 Using the keyboard 40 Opening applications

43 using your phone

Phone overview

44 45 Making calls 48 Receiving calls 49 Using voicemail 50 Managing active calls 56 Defining favorite buttons 59 Using a phone headset 63 Customizing phone settings 67 What are all those icons?

69 using email

Using email on your smartphone

70 73 VersaMail 84 Xpress Mail 104 Using GoodLink

105 using other wireless features

Messaging

106 116 Browsing the web 123 Dial-up networking 128 Connections with Bluetooth devices

Contents :: 1

131 playing media files

Taking photos and videos

132 139 Listening to music

145 using organizer features

Contacts

146 149 Calendar 156 Tasks 160 Memos

161 staying productive

World Clock

162 164 Calculator

167 managing files and applications

Using Find

168 169 Installing applications 171 Removing applications 173 Viewing application info 174 Sending information with Bluetooth®

wireless technology

176 Beaming information 179 Using expansion cards

183 customizing your smartphone

System sound settings

184 186 Display and appearance 189 Applications settings

2 :: Contents

191 Locking your phone and info 198 System settings

201 finding help

Trouble upgrading?

202 204 Trouble installing the desktop software? 205 Resetting your smartphone 207 Replacing the battery 209 Screen 210 Network connection 214 Dial-up networking 215 Synchronization 220 Email 224 Web 225 Camera 226 Third-party applications 227 Error messages 228 Making room on your smartphone 229 Voice quality 230 Where to learn more

231 glossary

235 regulatory information

241 specifications

245 index

Contents :: 3

4 :: Contents

welcome

welcome :: 5

LOOK HERE: Don’t miss the helpful tips and crossreferences given in this column.

Congratulations on the purchase of your Treo™ 650 smartphone by palmOne. In one compact and indispensable device, you now have all of the following:

• An advanced mobile phone*

™

•A Palm Powered SD/SDIO)

• Email**

• Web browsing**

• Text and multimedia** messaging*

•A digital camera

* Requires service contract with Cingular Wireless. ** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.

organizer with portable expansion capability (MultiMediaCard/

This guide helps you set up your Treo 650 smartphone and quickly learn to use it.

6 ::

What’s in the box

You should have received all of the following components in the Treo 650 smartphone box:

Hardware

• Treo smartphone handset

• Cingular Wireless SIM card

•AC charger

• Rechargeable battery

• USB sync cable

• Headset

Documentation and software

•

Start Here booklet

•

Using Your Treo 650 Smartphone Read This First

•

Treo 650 Email Setup Guide

• Software Installation CD (includes desktop synchronization software and bonus software)

• palmOne warranty

(poster)

(this guide)

The Software Installation CD includes free bonus software for your phone and synchronization software for your computer.

What’s in the box :: 7

What do I need to get started?

As you work through the instructions in this guide, you’ll need all the items that came in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the following:

• A subscriber identity module (SIM) card for which you have an activated mobile account with data services*

• A location with wireless coverage for your phone

• An electrical outlet

• The computer with which you will synchronize your personal information

•The

Software Installation CD

*We recommend selecting either the GPRS or EDGE data service option. You need data services of some type to use email, web browsing, and photo messaging.

included in the box

8 :: What do I need to get started?

setting up

setting up :: 9

Treo smartphone overview

The following illustrations show the locations and names of the physical features of the Treo™ 650 smartphone. Refer to these illustrations while following the instructions in this guide.

Top vi e w

A. Ringer switch B. Infrared (IR) port C. Antenna D. SIM slot E. Expansion card slot F. S ty l us

10 :: Treo smartphone overview

Front view

Protect your screen against scratching and crushing.

Store it in a place where other items won’t damage it. Visit www.palmOne.com

to find carrying cases that protect the screen and

other useful accessories.

A. Indicator light (phone and charge indicator) B. Earpiece C. 5-way navigator D. Messaging button E. Power/End button F. Microphone G. Multi-connector H Headset jack I. Calendar button J. Phone/Send button K. Side button L. Volume button

Treo smartphone overview :: 11

Back view

IMPORTANT: The Treo 650 speaker includes a large magnet, so be sure to store your Treo smartphone away from credit cards or other items that could be demagnetized.

A. Camera lens B. Self-portrait mirror C. Battery Door Release button D. Speaker

12 :: Treo smartphone overview

Installing the battery

1. Press the Battery Door Release button and slide the battery door downward to remove it from your Treo smartphone.

2. Align the metal contacts on the battery with the contacts inside the battery compartment.

3. Insert the battery into the compartment at a 45 degree angle and then press it into place.

4. Slide the battery door onto the back of the phone until it clicks into place.

5. When the Welcome screen appears, follow the onscreen instructions to set up your Treo 650 smartphone.

A. Battery Door Release button B. Battery contacts C. Notch D. Phone contacts

Installing the battery :: 13

Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and whether calls are data or voice calls.

When your Treo smartphone is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the charging state.

Charging the battery

Before using your Treo 650 smartphone, we recommend that you charge the battery. We recommend four hours for a full charge, or until the indicator light is solid green.

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. Connect the charger cable to the bottom of the Treo smartphone. Make sure the arrow on the connector is facing up, toward your Treo screen.

A. Indicator light

3. To confirm your smartphone is charging, check the indicator light.

• When the indicator light is solid red, your smartphone is charging.

• When the indicator light turns solid green, your smartphone is fully charged.

• If the indicator light does not turn on when you connect your smartphone to the

AC charger, double-check the cable connection and the electrical outlet to which it is connected.

14 :: Charging the battery

After you turn on your smartphone, the onscreen battery icon displays power status:

• Full battery icon : Battery is charged

• Partial battery icon : Battery has some power and is not charging

• Empty battery icon : Battery needs to be charged immediately

• Battery icon with red lightning bolt : Charging

• Battery icon with green lightning bolt : Finished charging

To see exactly how much power is left in your battery, tap the onscreen battery icon.

Charging the battery :: 15

IMPORTANT: You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to four hours.

If the battery drains to the point where your smartphone doesn’t turn on, the smartphone stores your info safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your smartphone every day, especially if you use your phone often.

If the battery is fully drained, it may take a few moments for the indicator light to turn on while

Maximizing battery life

Battery life depends on individual usage. When used as a phone, your Treo battery provides up to 6 hours of talk time or up to 300 hours of standby time. You can increase the life of your Treo battery by following a few easy guidelines. Remember that battery life depends on how you use your smartphone.

• Charge your smartphone whenever you’re at your desk, or charge it overnight each day. The Li-Ion battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.

• The wireless features (phone, email, messaging, and web) of your smartphone generally consume more power than its organizer features. However, if you spend a lot of time using the camera, games, media players, eBooks, or other Palm OS applications, keep an eye on the battery icon and charge when necessary.

• If you don’t plan to use the wireless features on your smartphone for a while, you may want to turn off your phone (see “Turning your phone on and off” on page 18). You can forward calls to a different number or let all calls be picked up by voicemail (see “Forwarding calls under certain conditions” on page 54).

• As with any mobile phone, if you are in an area with no wireless coverage, your Treo smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone.

• Turn down the screen brightness (see “Adjusting the brightness” on page 186).

• Decrease the Auto-off setting in Power Preferences (see “Locking your phone and info” on page 191). This turns off your screen automatically after a shorter period of inactivity.

16 :: Maximizing battery life

Inserting the SIM card

Your subscriber identity module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not come with your Treo 650 smartphone, Cingular Wireless will give you one when you subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM card. This Treo smartphone is not compatible with older 5-volt SIM cards.

BAC

A. SIM card B. SIM tray C. Notches D. SIM slot

1. Slide the SIM tray out of the phone.

2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place.

3. Slide the SIM tray back into the phone.

4. If your SIM card is not already activated, follow the activation steps provided by Cingular Wireless or contact Cingular Wireless directly for assistance. If you want to use email, web browsing, and multimedia messaging, be sure to confirm that your SIM card is activated for data services.

Cingular Wireless may already have inserted the SIM card into your smartphone. In that case, skip to “Turning your smartphone on and off” on page 18.

To remove the SIM card, lift the SIM tray out of the slot and remove the card from the tray.

Inserting the SIM card :: 17

Turning your smartphone on and off

You can use the Palm OS® organizer features of your Treo 650 smartphone

The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber.

Your Treo 650 smartphone includes a keyboard backlight for low-light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute.

You can also press any application buttons on the front of your phone to wake up the screen and go directly to the application

linked to that button.

18 :: Turning your smartphone on and off

independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately.

Waking up the screen

To use the Palm OS organizer features when your smartphone is off, you need to wake up the screen. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features.

1. Press Power/End to wake up the screen.

2. Briefly press Power/End to turn off the screen.

Turning your phone on and off

When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.

1. Press and hold Power/End to turn on your phone. If Sound On is on you’ll hear a series of ascending tones. (See “Setting the Ringer switch” on page 184 for more information.) After your phone locates a signal, you can use the phone and Internet features (if supported by the local network).

2. Press and hold Power/End again to turn off your phone. If the Ringer switch is set to Sound On, you‘ll hear a series of descending tones. When your phone is off, your Treo smartphone is not connected to any mobile network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life.

Making your first call

We recommend that you charge your Treo 650 smartphone for a full four hours (or until the indicator light is solid green) before using it for the first time.

1. Press and hold Power/End . You will hear a series of ascending tones.

2. Allow the Treo smartphone to complete a network search. The search may take several seconds. When it is complete, the Network Status icon appears in the upper-right.

3. Press Phone/Send .

4. Using the number pad on the smartphone onscreen dial pad, enter the desired phone number.

5. Press Phone/Send to dial.

6. When your call is complete, press Power/End .

If No Service appears in the upper left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact Cingular Wireless for assistance.

If you are inside a coverage area and cannot complete a call, your SIM card may not be activated. Please contact Cingular Wireless for assistance.

To quickly redial your most recent call, press and hold the Phone/Send button to display the redial list.

Making your first call :: 19

If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please consult Cingular Wireless.

Adjusting call volume

While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume.

A. Volume button B. Side button

What’s my number?

1. Make sure your phone is on (see “Turning your phone on and off” on page 18).

2. Press Phone/Send .

3. Open the menus .

4. Select Options, and then select Phone Info.

A. Look here for your phone number

20 :: Making your first call

Setting up your computer

You can enter or change information on your smartphone or on your computer (using

Palm

Desktop software or Microsoft Outlook for Windows), and then synchronize to automatically update the info in both places, so there’s no need to enter the info twice. We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations. Before you can synchronize, you need to install the desktop synchronization software on your computer.

System requirements

Your computer should meet the following minimum system profiles for Windows or Mac computers.

Windows 2000 or XP (or later)

• 32MB of available memory (RAM)

• 170MB of free hard disk space

•CD drive

• Available USB port

• USB sync cable (included with your Treo 650 smartphone)

Mac OS 10.2 or later

• 128MB of total memory (RAM)

• 190MB of free hard disk space

•CD drive

•USB port

• USB sync cable (included with your Treo 650 smartphone)

Even if you already own a Palm Powered™ device and have installed a previous version, you must install the software that came with your smartphone on the Software Installation CD.

If you want to synchronize with another desktop software program, contact the software developer to obtain a conduit if one is available.

Setting up your computer :: 21

Upgrading from another Palm Powered™ device

Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting

your Treo smartphone to your computer” on page 27.

You can transfer all compatible applications and information from your previous device to your new Treo™ 650 smartphone.

1. Calculate how much space your applications and information occupy on your old device. From the Applications Launcher (on some devices this is called the Home screen), open the menus. Select Info on the App menu. At the bottom of the screen, select Size. Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here, 19.6 - 17.8 = 1.8. This means that 1.8MB of space is occupied on this device.

2. If the space occupied on your old device is less than 20MB, go to step 3. If more than 20MB is occupied, then do any of the following to reduce the amount of information and applications that needs to be transferred before you go to the next step:

• Delete any third-party applications that you no longer use.

• Move large files, such as eBooks and images, to an expansion card.

• Move third-party applications to an expansion card.

• Purge old information in applications such as Calendar (Date Book), To Do, and

email. Refer to the documentation that came with your old device for instructions on the items listed above.

3. Synchronize your old device with your old desktop software to back up your information one last time.

22 :: Setting up your computer

4. Install the desktop synchronization software from the Software Installation CD (see “Installing the desktop synchronization software on your computer” on page 26).

5. During the installation process, sync your new Treo smartphone with your new desktop software as instructed. When prompted to select a username for your new smartphone, be sure to select the existing username for your old device.

6. (Mac users only) If you have pictures on your old device, copy them from your old device to an expansion card or beam them to your new Treo 650 smartphone.

7. If you plan to continue using your old device, perform a hard reset (see “Performing a hard reset” on page 206) to remove its associated username. Each device you synchronize with your computer must have a unique name. The next time you synchronize with your old device, be sure to assign it a new username.

If any third-party applications are quarantined during the installation, do not manually install any of the quarantined files. Contact the third-party developer for software updates and information about compatibility with your Treo 650 smartphone.

What’s new on your Treo 650 smartphone

After upgrading, there are a few things you need to know about your new Treo smartphone. If you're upgrading from a Treo items apply to you. If you're upgrading from another device, some of these items may not apply to you.

• Address Book: This application is now called Contacts. To open Contacts, press the Phone/Send button, and then use the 5-way navigator to select the

Contacts favorite.

• Date Book+: This application is now called Calendar. To access this application, press the Calendar button.

• Applications: Some previous Palm Powered devices called this the Home screen or Applications Launcher. To access this screen, press Applications .

™

600 smartphone, all of the following

To access a menu shortcut, open the menus, and then press the letter for the menu shortcut. Once you remember a shortcut letter, such as X for copy, you can simply open the menus and enter the shortcut letter without viewing the menu item.

Setting up your computer :: 23

• Find: Some previous Palm Powered devices opened this global search engine by tapping the Magnifying Glass icon in the Graffiti

area. Now you can access it by

pressing Option , and then pressing Shift/Find .

• Menu items: Users familiar with Graffiti’s Menu command can now access system menus by pressing Menu (see “Selecting menu items” on page 35).

• Backlight: Your Treo smartphone includes a keyboard backlight. The keyboard backlight activates automatically when the screen turns on. It shuts off automatically when the screen turns off and when an active call lasts longer than a minute.

• Center button: If you used a previous Treo smartphone, you probably pressed the Spacebar to activate commands or dial numbers. With this Treo smartphone, we

recommend pressing Center to activate commands and pressing Phone/Send

to dial.

• Power/End button: The fourth button on the right is used to control the screen and is not an application button.

• Internet connection: This Treo smartphone was designed to work on high-speed wireless data network, such as a G PRS or E DGE. When you sign up for a GPRS or an EDGE wireless data account, these settings are automatically configured on your smartphone. If you prefer to use an older, manual dial-up connection, enter your Internet service provider’s settings in Network Preferences.

• 5-way navigator compatibility: Some Palm OS 5 applications are optimized for a 5-way navigator on devices other than Treo smartphone. You may notice inconsistencies with software that is not designed with a Treo smartphone in mind.

• Web browser bookmarks: You can use the Web browser on your Treo 650 smartphone to store up to 100 bookmarks, but you cannot import or transfer bookmarks from other web browsers, such as Web Pro.

• Photos: You can use the Media Desktop application to transfer photos from your old device onto your Treo 650 smartphone (Windows only). To transfer photos from

24 :: Setting up your computer

your old device onto your Treo 650 smartphone, open the Media Desktop application, select your username, click Add Media and locate the files in the backup folder. The files may be located in any of the following folders:

• C:\Program Files\palmOne\Treo Pictures\(user name)

• C:\Program Files\Handspring\Treo Pictures\(user name)

• C:\Program Files\Palm\Treo Pictures\(user name)

Setting up your computer :: 25

If you are installing on a computer at work, make sure you have the appropriate access rights (usually called administrator rights) to your computer. Contact your company’s IT department for help.

If you use Microsoft Outlook as your desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software still installs on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook not in Palm Desktop software.

Installing the desktop synchronization software on your computer

Even if you already own a Palm Powered device and have installed a previous version of the desktop software, you must install the software from the palmOne Software Installation CD that came with your Treo 650 smartphone.

1. Close any applications that are currently running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software.

2. Insert the palmOne Software Installation CD into the CD drive on your computer.

3. If you are installing on a Mac, double-click the CD icon on the desktop, and then double-click the palmOneSoftware.pkg icon.

4. When the installation wizard opens, follow the onscreen instructions. Please note these important points about the installation process:

• When the language selection screen appears, click the same language you

selected on your smartphone.

• You can choose which desktop software you want to use for synchronization:

Palm Desktop software or Microsoft Outlook (Windows only).

• When the install process prompts you to connect your phone to your computer,

go to “Connecting your Treo smartphone to your computer” on page 27.

26 :: Setting up your computer

Connecting your Treo smartphone to your computer

1. Plug the AC charger into a wall outlet. If necessary connect an adapter.

2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer.

3. Connect the sync cable to the Multi-connector on the bottom of your smartphone with the HotSync instructed to do so.

4. Connect the charger cable to the Multi-connector on the sync cable.

button facing up. Do not press the HotSync button until you are

For best performance, plug your sync cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub.

A. USB sync cable B. Sync button

Setting up your computer :: 27

We strongly recommend that you install the desktop software soon after you start using your smartphone, and that you synchronize your smartphone and computer frequently to keep your information up-to-date (and backed up) in both locations.

Synchronizing information

Synchronizing means that information that is entered or updated in one place (your phone or your computer) is automatically updated in the other—no need to enter information twice. We strongly recommend that you synchronize your Treo smartphone and your computer frequently to keep your information up-to-date (and backed up) in both locations. Before you can synchronize your contacts and other personal information, you must install the software from the CD that came with your Treo smartphone. See “Installing the desktop synchronization software on your computer” on page 26 for instructions. If you use the default settings, information from all the following applications is transferred each time you synchronize your smartphone with your computer:

If you installed Palm Desktop software, the HotSync Manager icon

should appear in

the lower-right corner of

If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks, and Memos is synchronized with Outlook. You can also set up the VersaMail application to synchronize with Outlook. Other info, such as photos, is synchronized with Palm Desktop software.

your computer screen.

1. Connect your Treo 650 smartphone to your computer, as described in “Connecting your Treo smartphone to your computer” on page 27.

2. Press the Sync button on the sync cable.

28 :: Synchronizing information

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