Palm Treo 650 AT-T User Guide

using your Treo™ 650 smartphone
by palmOne
Includes setup information and instructions for most tasks
Copyright
Copyright © 2004-2005 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, palmOne, Palm OS, Blazer, HotSync, Graffiti, and Palm Powered are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996­2005 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. A portion of this software includes software modules developed by the Independent JPEG group. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
Disclaimer and limitation of liability
palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
PN: 406-10162-05
v. 2.0

Contents

1 Contents
5 welcome
What’s in the box
7 8 What do I need to get started?
9 setting up
Treo smartphone overview
10 13 Installing the battery 14 Charging the battery 16 Maximizing battery life 17 Inserting the SIM card 18 Turning your smartphone on and off 19 Making your first call 21 Setting up your computer 28 Synchronizing information
31 moving around
Moving around the screen
32 36 Using the keyboard 40 Opening applications
43 using your phone
Phone overview
44 45 Making calls 48 Receiving calls 49 Using voicemail 50 Managing active calls 56 Defining favorite buttons 59 Using a phone headset 63 Customizing phone settings 67 What are all those icons?
69 using email
Using email on your smartphone
70 73 VersaMail 84 Xpress Mail 104 Using GoodLink
105 using other wireless features
Messaging
106 116 Browsing the web 123 Dial-up networking 128 Connections with Bluetooth devices
Contents :: 1
131 playing media files
Taking photos and videos
132 139 Listening to music
145 using organizer features
Contacts
146 149 Calendar 156 Tasks 160 Memos
161 staying productive
World Clock
162 164 Calculator
167 managing files and applications
Using Find
168 169 Installing applications 171 Removing applications 173 Viewing application info 174 Sending information with Bluetooth®
wireless technology
176 Beaming information 179 Using expansion cards
183 customizing your smartphone
System sound settings
184 186 Display and appearance 189 Applications settings
2 :: Contents
191 Locking your phone and info 198 System settings
201 finding help
Trouble upgrading?
202 204 Trouble installing the desktop software? 205 Resetting your smartphone 207 Replacing the battery 209 Screen 210 Network connection 214 Dial-up networking 215 Synchronization 220 Email 224 Web 225 Camera 226 Third-party applications 227 Error messages 228 Making room on your smartphone 229 Voice quality 230 Where to learn more
231 glossary
235 regulatory information
241 specifications
245 index
Contents :: 3
4 :: Contents

welcome

welcome :: 5
LOOK HERE: Don’t miss the helpful tips and cross­references given in this column.
Congratulations on the purchase of your Treo™ 650 smartphone by palmOne. In one compact and indispensable device, you now have all of the following:
• An advanced mobile phone*
•A Palm Powered SD/SDIO)
• Email**
• Web browsing**
• Text and multimedia** messaging*
•A digital camera
* Requires service contract with Cingular Wireless. ** Requires high-speed wireless data services from Cingular Wireless, such as GPRS or EDGE.
organizer with portable expansion capability (MultiMediaCard/
This guide helps you set up your Treo 650 smartphone and quickly learn to use it.
6 ::

What’s in the box

You should have received all of the following components in the Treo 650 smartphone box:
Hardware
• Treo smartphone handset
• Cingular Wireless SIM card
•AC charger
• Rechargeable battery
• USB sync cable
• Headset
Documentation and software
Start Here booklet
Using Your Treo 650 Smartphone Read This First
Treo 650 Email Setup Guide
• Software Installation CD (includes desktop synchronization software and bonus software)
• palmOne warranty
(poster)
(this guide)
The Software Installation CD includes free bonus software for your phone and synchronization software for your computer.
What’s in the box :: 7

What do I need to get started?

As you work through the instructions in this guide, you’ll need all the items that came in the Treo™ 650 smartphone box (see “What’s in the box” on page 7) as well as the following:
• A subscriber identity module (SIM) card for which you have an activated mobile account with data services*
• A location with wireless coverage for your phone
• An electrical outlet
• The computer with which you will synchronize your personal information
•The
Software Installation CD
*We recommend selecting either the GPRS or EDGE data service option. You need data services of some type to use email, web browsing, and photo messaging.
included in the box
8 :: What do I need to get started?

setting up

setting up :: 9

Treo smartphone overview

The following illustrations show the locations and names of the physical features of the Treo™ 650 smartphone. Refer to these illustrations while following the instructions in this guide.
Top vi e w
A. Ringer switch B. Infrared (IR) port C. Antenna D. SIM slot E. Expansion card slot F. S ty l us
10 :: Treo smartphone overview
A
F
E
B
C
D
Front view
B
A
C
D
Protect your screen against scratching and crushing.
E
Store it in a place where other items won’t damage it. Visit www.palmOne.com
L
to find carrying cases that protect the screen and
K
other useful accessories.
J
I
A. Indicator light (phone and charge indicator) B. Earpiece C. 5-way navigator D. Messaging button E. Power/End button F. Microphone G. Multi-connector H Headset jack I. Calendar button J. Phone/Send button K. Side button L. Volume button
F
G
H
Treo smartphone overview :: 11
Back view
IMPORTANT: The Treo 650 speaker includes a large magnet, so be sure to store your Treo smartphone away from credit cards or other items that could be demagnetized.
B
A
D
A. Camera lens B. Self-portrait mirror C. Battery Door Release button D. Speaker
C
12 :: Treo smartphone overview

Installing the battery

1. Press the Battery Door Release button and slide the battery door downward to remove it from your Treo smartphone.
2. Align the metal contacts on the battery with the contacts inside the battery compartment.
3. Insert the battery into the compartment at a 45 degree angle and then press it into place.
4. Slide the battery door onto the back of the phone until it clicks into place.
5. When the Welcome screen appears, follow the onscreen instructions to set up your Treo 650 smartphone.
A
A. Battery Door Release button B. Battery contacts C. Notch D. Phone contacts
B
C
D
Installing the battery :: 13
Battery consumption varies based on personal usage. Consumption factors include signal strength, speakerphone usage, and whether calls are data or voice calls.
When your Treo smartphone is connected to a power source, the indicator light glows solid (versus flashing), and the color of the light indicates the charging state.

Charging the battery

Before using your Treo 650 smartphone, we recommend that you charge the battery. We recommend four hours for a full charge, or until the indicator light is solid green.
1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.
2. Connect the charger cable to the bottom of the Treo smartphone. Make sure the arrow on the connector is facing up, toward your Treo screen.
A
A. Indicator light
3. To confirm your smartphone is charging, check the indicator light.
• When the indicator light is solid red, your smartphone is charging.
• When the indicator light turns solid green, your smartphone is fully charged.
• If the indicator light does not turn on when you connect your smartphone to the
AC charger, double-check the cable connection and the electrical outlet to which it is connected.
14 :: Charging the battery
After you turn on your smartphone, the onscreen battery icon displays power status:
Full battery icon : Battery is charged
Partial battery icon : Battery has some power and is not charging
Empty battery icon : Battery needs to be charged immediately
Battery icon with red lightning bolt : Charging
• Battery icon with green lightning bolt : Finished charging
To see exactly how much power is left in your battery, tap the onscreen battery icon.
Charging the battery :: 15
IMPORTANT: You must charge your smartphone fully before using it the first time. Wait until the indicator light turns solid green, which may take up to four hours.
If the battery drains to the point where your smartphone doesn’t turn on, the smartphone stores your info safely until you recharge the battery. To avoid draining the battery, we recommend that you charge and synchronize your smartphone every day, especially if you use your phone often.
If the battery is fully drained, it may take a few moments for the indicator light to turn on while

Maximizing battery life

Battery life depends on individual usage. When used as a phone, your Treo battery provides up to 6 hours of talk time or up to 300 hours of standby time. You can increase the life of your Treo battery by following a few easy guidelines. Remember that battery life depends on how you use your smartphone.
• Charge your smartphone whenever you’re at your desk, or charge it overnight each day. The Li-Ion battery in your smartphone has a much longer useful life when it is topped off frequently, versus charging it after it is fully drained.
• The wireless features (phone, email, messaging, and web) of your smartphone generally consume more power than its organizer features. However, if you spend a lot of time using the camera, games, media players, eBooks, or other Palm OS applications, keep an eye on the battery icon and charge when necessary.
• If you don’t plan to use the wireless features on your smartphone for a while, you may want to turn off your phone (see “Turning your phone on and off” on page 18). You can forward calls to a different number or let all calls be picked up by voicemail (see “Forwarding calls under certain conditions” on page 54).
• As with any mobile phone, if you are in an area with no wireless coverage, your Treo smartphone searches for a signal, which consumes power. If you cannot move to an area of better coverage, temporarily turn off your phone.
• Turn down the screen brightness (see “Adjusting the brightness” on page 186).
• Decrease the Auto-off setting in Power Preferences (see “Locking your phone and info” on page 191). This turns off your screen automatically after a shorter period of inactivity.
16 :: Maximizing battery life

Inserting the SIM card

Your subscriber identity module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo 650 smartphone, you need to insert the SIM card. If a SIM card did not come with your Treo 650 smartphone, Cingular Wireless will give you one when you subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM card. This Treo smartphone is not compatible with older 5-volt SIM cards.
BAC
D
A. SIM card B. SIM tray C. Notches D. SIM slot
1. Slide the SIM tray out of the phone.
2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place.
3. Slide the SIM tray back into the phone.
4. If your SIM card is not already activated, follow the activation steps provided by Cingular Wireless or contact Cingular Wireless directly for assistance. If you want to use email, web browsing, and multimedia messaging, be sure to confirm that your SIM card is activated for data services.
Cingular Wireless may already have inserted the SIM card into your smartphone. In that case, skip to “Turning your smartphone on and off” on page 18.
To remove the SIM card, lift the SIM tray out of the slot and remove the card from the tray.
Inserting the SIM card :: 17

Turning your smartphone on and off

You can use the Palm OS® organizer features of your Treo 650 smartphone
The indicator light flashes green when your phone is on and you’re inside a coverage area. If you’re outside a coverage area, the indicator light flashes amber.
Your Treo 650 smartphone includes a keyboard backlight for low-light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute.
You can also press any application buttons on the front of your phone to wake up the screen and go directly to the application
linked to that button.
18 :: Turning your smartphone on and off
independently of the wireless features and applications. In other words, the screen and phone are designed to be turned off and on separately.
Waking up the screen
To use the Palm OS organizer features when your smartphone is off, you need to wake up the screen. You can also turn off your smartphone’s screen without turning off your smartphone’s wireless features.
1. Press Power/End to wake up the screen.
2. Briefly press Power/End to turn off the screen.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End to turn on your phone. If Sound On is on you’ll hear a series of ascending tones. (See “Setting the Ringer switch” on page 184 for more information.) After your phone locates a signal, you can use the phone and Internet features (if supported by the local network).
2. Press and hold Power/End again to turn off your phone. If the Ringer switch is set to Sound On, you‘ll hear a series of descending tones. When your phone is off, your Treo smartphone is not connected to any mobile network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life.

Making your first call

We recommend that you charge your Treo 650 smartphone for a full four hours (or until the indicator light is solid green) before using it for the first time.
1. Press and hold Power/End . You will hear a series of ascending tones.
2. Allow the Treo smartphone to complete a network search. The search may take several seconds. When it is complete, the Network Status icon appears in the upper-right.
3. Press Phone/Send .
4. Using the number pad on the smartphone onscreen dial pad, enter the desired phone number.
5. Press Phone/Send to dial.
6. When your call is complete, press Power/End .
If No Service appears in the upper left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact Cingular Wireless for assistance.
If you are inside a coverage area and cannot complete a call, your SIM card may not be activated. Please contact Cingular Wireless for assistance.
To quickly redial your most recent call, press and hold the Phone/Send button to display the redial list.
Making your first call :: 19
If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot. If your phone number still does not appear in Phone Info, look for the number on the plastic holder to which the SIM card was attached. If you still need assistance, please consult Cingular Wireless.
Adjusting call volume
While a call is in progress, press the Volume button on the side of your smartphone to adjust call volume.
A
B
A. Volume button B. Side button
What’s my number?
1. Make sure your phone is on (see “Turning your phone on and off” on page 18).
2. Press Phone/Send .
3. Open the menus .
4. Select Options, and then select Phone Info.
A
A. Look here for your phone number
20 :: Making your first call

Setting up your computer

You can enter or change information on your smartphone or on your computer (using
®
Palm
Desktop software or Microsoft Outlook for Windows), and then synchronize to automatically update the info in both places, so there’s no need to enter the info twice. We strongly recommend that you synchronize your smartphone with your computer frequently to keep your information up-to-date (and backed up) in both locations. Before you can synchronize, you need to install the desktop synchronization software on your computer.
System requirements
Your computer should meet the following minimum system profiles for Windows or Mac computers.
Windows 2000 or XP (or later)
• 32MB of available memory (RAM)
• 170MB of free hard disk space
•CD drive
• Available USB port
• USB sync cable (included with your Treo 650 smartphone)
Mac OS 10.2 or later
• 128MB of total memory (RAM)
• 190MB of free hard disk space
•CD drive
•USB port
• USB sync cable (included with your Treo 650 smartphone)
Even if you already own a Palm Powered™ device and have installed a previous version, you must install the software that came with your smartphone on the Software Installation CD.
If you want to synchronize with another desktop software program, contact the software developer to obtain a conduit if one is available.
Setting up your computer :: 21
Upgrading from another Palm Powered™ device
Note: If you’re setting up your first Palm Powered device, skip ahead to “Connecting
your Treo smartphone to your computer” on page 27.
You can transfer all compatible applications and information from your previous device to your new Treo™ 650 smartphone.
1. Calculate how much space your applications and information occupy on your old device. From the Applications Launcher (on some devices this is called the Home screen), open the menus. Select Info on the App menu. At the bottom of the screen, select Size. Look at the numbers on the Free Space line and subtract the number on the left from the number on the right to calculate the space used. For example, on the device shown here, 19.6 - 17.8 = 1.8. This means that 1.8MB of space is occupied on this device.
2. If the space occupied on your old device is less than 20MB, go to step 3. If more than 20MB is occupied, then do any of the following to reduce the amount of information and applications that needs to be transferred before you go to the next step:
• Delete any third-party applications that you no longer use.
• Move large files, such as eBooks and images, to an expansion card.
• Move third-party applications to an expansion card.
• Purge old information in applications such as Calendar (Date Book), To Do, and
email. Refer to the documentation that came with your old device for instructions on the items listed above.
3. Synchronize your old device with your old desktop software to back up your information one last time.
22 :: Setting up your computer
4. Install the desktop synchronization software from the Software Installation CD (see “Installing the desktop synchronization software on your computer” on page 26).
5. During the installation process, sync your new Treo smartphone with your new desktop software as instructed. When prompted to select a username for your new smartphone, be sure to select the existing username for your old device.
6. (Mac users only) If you have pictures on your old device, copy them from your old device to an expansion card or beam them to your new Treo 650 smartphone.
7. If you plan to continue using your old device, perform a hard reset (see “Performing a hard reset” on page 206) to remove its associated username. Each device you synchronize with your computer must have a unique name. The next time you synchronize with your old device, be sure to assign it a new username.
If any third-party applications are quarantined during the installation, do not manually install any of the quarantined files. Contact the third-party developer for software updates and information about compatibility with your Treo 650 smartphone.
What’s new on your Treo 650 smartphone
After upgrading, there are a few things you need to know about your new Treo smartphone. If you're upgrading from a Treo items apply to you. If you're upgrading from another device, some of these items may not apply to you.
Address Book: This application is now called Contacts. To open Contacts, press the Phone/Send button, and then use the 5-way navigator to select the
Contacts favorite.
Date Book+: This application is now called Calendar. To access this application, press the Calendar button.
Applications: Some previous Palm Powered devices called this the Home screen or Applications Launcher. To access this screen, press Applications .
600 smartphone, all of the following
To access a menu shortcut, open the menus, and then press the letter for the menu shortcut. Once you remember a shortcut letter, such as X for copy, you can simply open the menus and enter the shortcut letter without viewing the menu item.
Setting up your computer :: 23
Find: Some previous Palm Powered devices opened this global search engine by tapping the Magnifying Glass icon in the Graffiti
®
area. Now you can access it by
pressing Option , and then pressing Shift/Find .
Menu items: Users familiar with Graffiti’s Menu command can now access system menus by pressing Menu (see “Selecting menu items” on page 35).
Backlight: Your Treo smartphone includes a keyboard backlight. The keyboard backlight activates automatically when the screen turns on. It shuts off automatically when the screen turns off and when an active call lasts longer than a minute.
Center button: If you used a previous Treo smartphone, you probably pressed the Spacebar to activate commands or dial numbers. With this Treo smartphone, we
recommend pressing Center to activate commands and pressing Phone/Send
to dial.
Power/End button: The fourth button on the right is used to control the screen and is not an application button.
Internet connection: This Treo smartphone was designed to work on high-speed wireless data network, such as a G PRS or E DGE. When you sign up for a GPRS or an EDGE wireless data account, these settings are automatically configured on your smartphone. If you prefer to use an older, manual dial-up connection, enter your Internet service provider’s settings in Network Preferences.
5-way navigator compatibility: Some Palm OS 5 applications are optimized for a 5-way navigator on devices other than Treo smartphone. You may notice inconsistencies with software that is not designed with a Treo smartphone in mind.
Web browser bookmarks: You can use the Web browser on your Treo 650 smartphone to store up to 100 bookmarks, but you cannot import or transfer bookmarks from other web browsers, such as Web Pro.
Photos: You can use the Media Desktop application to transfer photos from your old device onto your Treo 650 smartphone (Windows only). To transfer photos from
24 :: Setting up your computer
your old device onto your Treo 650 smartphone, open the Media Desktop application, select your username, click Add Media and locate the files in the backup folder. The files may be located in any of the following folders:
• C:\Program Files\palmOne\Treo Pictures\(user name)
• C:\Program Files\Handspring\Treo Pictures\(user name)
• C:\Program Files\Palm\Treo Pictures\(user name)
Setting up your computer :: 25
If you are installing on a computer at work, make sure you have the appropriate access rights (usually called administrator rights) to your computer. Contact your company’s IT department for help.
If you use Microsoft Outlook as your desktop email application, select Microsoft Outlook as your desktop synchronization software. If you select Microsoft Outlook, Palm Desktop software still installs on your computer. When you enter information on your computer, be sure to enter your information in Microsoft Outlook not in Palm Desktop software.
Installing the desktop synchronization software on your computer
Even if you already own a Palm Powered device and have installed a previous version of the desktop software, you must install the software from the palmOne Software Installation CD that came with your Treo 650 smartphone.
1. Close any applications that are currently running on your computer, including those that are minimized. Your computer needs to have all its resources available to install the software.
2. Insert the palmOne Software Installation CD into the CD drive on your computer.
3. If you are installing on a Mac, double-click the CD icon on the desktop, and then double-click the palmOneSoftware.pkg icon.
4. When the installation wizard opens, follow the onscreen instructions. Please note these important points about the installation process:
• When the language selection screen appears, click the same language you
selected on your smartphone.
• You can choose which desktop software you want to use for synchronization:
Palm Desktop software or Microsoft Outlook (Windows only).
• When the install process prompts you to connect your phone to your computer,
go to “Connecting your Treo smartphone to your computer” on page 27.
26 :: Setting up your computer
Connecting your Treo smartphone to your computer
1. Plug the AC charger into a wall outlet. If necessary connect an adapter.
2. Plug the USB sync cable into an available USB port or a powered USB hub on your computer.
3. Connect the sync cable to the Multi-connector on the bottom of your smartphone with the HotSync instructed to do so.
4. Connect the charger cable to the Multi-connector on the sync cable.
®
button facing up. Do not press the HotSync button until you are
For best performance, plug your sync cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub.
A. USB sync cable B. Sync button
A
B
Setting up your computer :: 27
We strongly recommend that you install the desktop software soon after you start using your smartphone, and that you synchronize your smartphone and computer frequently to keep your information up-to-date (and backed up) in both locations.

Synchronizing information

Synchronizing means that information that is entered or updated in one place (your phone or your computer) is automatically updated in the other—no need to enter information twice. We strongly recommend that you synchronize your Treo smartphone and your computer frequently to keep your information up-to-date (and backed up) in both locations. Before you can synchronize your contacts and other personal information, you must install the software from the CD that came with your Treo smartphone. See “Installing the desktop synchronization software on your computer” on page 26 for instructions. If you use the default settings, information from all the following applications is transferred each time you synchronize your smartphone with your computer:
If you installed Palm Desktop software, the HotSync Manager icon
should appear in
the lower-right corner of
If you choose to synchronize with Outlook, information from Contacts, Calendar, Tasks, and Memos is synchronized with Outlook. You can also set up the VersaMail application to synchronize with Outlook. Other info, such as photos, is synchronized with Palm Desktop software.
your computer screen.
1. Connect your Treo 650 smartphone to your computer, as described in “Connecting your Treo smartphone to your computer” on page 27.
2. Press the Sync button on the sync cable.
28 :: Synchronizing information
®
A. Sync buttonA
3. Wait for your smartphone to display a message indicating that the process is complete.
• If nothing happens, make sure that you installed the desktop synchronization
software from the Software Installation CD that came with your Treo smartphone, and that it is running on your computer.
• If you want to synchronize information with applications other than
Palm Desktop or Microsoft Outlook, you need to purchase additional third-party conduit software.
• If you have any problems synchronizing, see “Synchronization” on page 215 for
troubleshooting suggestions.
If you use Microsoft
®
Exchange ActiveSync
, these synchronization steps may be different. See “Working with Microsoft Exchange ActiveSync” on page 83 for more information.
Synchronizing information :: 29

moving around

moving around :: 31
Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead.
In this guide, we use arrow icons to indicate directions on the 5-way. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way to display pick lists.

Moving around the screen

To move around the Treo™ 650 smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. With use, you will find your own favorite way to scroll, highlight, and select menu items.
The 5-way includes Right , Left , Up , Down , and Center buttons.
E
D
A
C
A. Up B. Right C. Down D. Left E. Center
B
5-way buttons:
Onscreen arrows:
32 :: Moving around the screen
Scrolling through screens
As on a computer, you scroll on the smartphone to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:
• Press the 5-way on the front of the smartphone. Press Right , Left , Up , and Down to move to the next field, button, or action in that direction.
• Press and hold Up to quickly scroll to the top of a list, or press and hold Down to quickly scroll to the bottom of a list.
• Tap an onscreen scroll arrow.
• When viewing a list screen, such as the Memo list:
• Press Up or Down to scroll one screen at a time.
• Press Center and then press Up or Down to scroll between line items.
• Press Left to switch from item scrolling to screen scrolling.
• Press Option and Up or Down to scroll to the next page of information within the current record.
• When inside a text field, press Right and Left to scroll to the next character or word, and press Up and Down to scroll between lines.
• Drag the slider of an onscreen scroll bar.
Highlighting items
The 5-way lets you highlight items before opening or selecting them.
• When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button acquires a glow around its border.
• When a phone number, email address, or web link is highlighted on a web page or in a message, the text appears in reverse type (light text on a dark background).
• When an entire text entry field is highlighted, you can press Center to edit the text. After you edit the text, press Center again to highlight the entire field.
Once you’ve opened an application (see “Opening applications” on page 40), you can experiment with using the 5-way to highlight different screen elements.
Moving around the screen :: 33
You can also use the stylus to highlight text on the screen. When text is highlighted, it appears in reverse type.
• Drag the stylus across the text you want to highlight.
• Double-tap a word to highlight it.
• Triple-tap a line of text to highlight it.
Accessing command buttons
Command buttons such as New, OK, and Details appear at the bottom of the screen. In many cases, you can jump directly to these buttons instead of scrolling to them.
• From a list screen, such as the Contacts list or Memos list, press Right to jump to the first button.
• From a screen where you create or edit entries, such as Edit Contacts, press Center to jump to the first button.
• From a dialog box, such as Edit Categories, press Up and Down to scroll to the buttons.
Selecting or activating items
After highlighting an item with the 5-way, you can select or activate it by pressing Center . You can also select an item by tapping it with the stylus.
34 :: Moving around the screen
Selecting menu items
Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you open the menus .
1. Press Menu to display an application’s menus.
2. Press Right and Left to switch between menus.
3. Press Up and Down to highlight a menu item.
4. Press Center to select the menu item, or press Menu to close the menu and cancel your selection.
Selecting options in a pick list
A range of options is often presented in a type of menu called a pick list, which can be identified by a downward-pointing arrow. Pick lists are different from the application menus described above.
• Use the 5-way to highlight the pick list, and then press Center to display the items in the list. Press Up and Down to highlight the item you want, and then press Center to select the highlighted item.
• To exit the pick list without making a selection, press Left or Right .
• Use your stylus to tap the pick list, and then tap the item you want from the list.
Most menu items have menu shortcuts listed in the menu. To use a menu shortcut, open the menus and enter the shortcut letter. You don’t have to see the menu item to use the menu shortcut.
Moving around the screen :: 35

Using the keyboard

When using the keyboard, most people find it easiest to hold the smartphone with two hands and use the tips of both thumbs to press the keys, as shown above.
The keyboard backlight may not be visible in bright sunlight.
36 :: Using the keyboard
A
J
I
A. Applications B. Menu C. Backlight D. Backspace E. Return F. Right Shift G. Alt H. Space I. Shift/Find J. Option
GH
B
C
D
E
F
Using the keyboard backlight
Your Treo smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on. It turns off automatically when the screen turns off and when an active call lasts longer than a minute.
Entering lowercase and uppercase letters
• To enter lowercase letters, press the desired keys.
• To enter an uppercase letter, press Shift/Find or Right Shift , and then enter a letter. You don’t need to press and hold Shift while entering a letter.
• To turn Caps Lock on, press Shift/Find or Right Shift twice. To turn it off, press Shift/Find or Right Shift again. When Caps Lock is on, this symbol
appears in the lower right: .
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
• Press Option , and then press the key with the desired character shown above the letter. You don’t need to press and hold Option while pressing the second key.
• To turn Option Lock on, press Option twice. To turn it off, press Option
again. When Option Lock is on, this symbol appears in the lower right: .
Entering other symbols and accented characters
1. Enter the character that corresponds to the symbol or accented character you want. See the table on the next page.
2. Press Alt .
3. Press Up or Down to highlight the desired character.
4. Press Center to insert the character, or just continue entering the next character.
In many applications, you can view a list of all the symbols and accented characters. Open the Edit menu and select Keyboard Help.
Some application views automatically default to Option Lock, such as the Dial Pad View in the Phone application or the Calculator. In this case, you do not have to press and hold Option to enter numbers.
The symbols and accented characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê and .
Using the keyboard :: 37
Symbols and accented characters
Enter...
then press Alt to select...
a á à ä â ã å æ o ó ò ö ô œ õ ø 0
Enter...
then press Alt to select...
Enter...
then press Alt to select...
% ‰
°
A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ Õ Ø 1
b or B ß p or P % 2
¢ © ^ ˆ r or R® 3
¢ © ^ ˆ s
d† S
ß s §
ß S §
.? !
,„
D† D t or T~ ! ¡
e
E
é è ë ê
É È Ë Ê
u ú ù ü û ? ¿
U Ú Ù Ü Û : ; :-) :-( ;-) :-D
38 :: Using the keyboard
Symbols and accented characters
Enter...
then press Alt to select...
Enter...
then press Alt to select...
Enter...
then press Alt to select...
f or F ƒ x or X x ' ‘ ’ < > ~ `
i í ì ï î y
I Í Ì Ï Î Y
ÿ ¥
Ÿ
¥
"“ « »
$
£ ¥ ¢
l or L £ + &
m or Mµ - _ ~ • = – —
/
% \ ÷ |
#=
(< [ {
)> ] }
Using the keyboard :: 39

Opening applications

When you open an application using either the Applications View or an application button, you automatically close the application you were previously using.
Using Applications View
1. Press Applications .
2. Use the 5-way navigator to highlight the application you want to use.
3. Press Center to open the selected application.
In Applications View, you can also do any of the following:
• Press Applications repeatedly to cycle through different categories of applications.
• Enter the first few letters of the application’s name to highlight it. For example, if you enter “p” it highlights Phone; if you then enter “r” it highlights Prefs. If you pause and then enter “r,” it highlights the first application that starts with “r.”
40 :: Opening applications
Using the quick buttons
There are three buttons on the front of the Treo 650 smartphone. The fourth button turns your phone on and off, wakes up the screen, and controls the keyguard. Each quick button can be used to open two applications. To access a button’s primary application, simply press the button. To access a button’s secondary application, press
Option , and then press the quick button.
You can also customize the buttons yourself; see “Reassigning buttons” on page 190 for details.
A
B
D
C
A Phone/Send B. Calendar C. Messaging D. Power/End
Button Primary application Secondary application
Phone/Send + Web browser
Calendar + Memos
Messaging + VersaMail®
Power/ End (on/off) + Keyguard
Opening applications :: 41

using your phone

using your phone :: 43

Phone overview

The Phone application lets you make and receive calls and store favorites for contacting people and opening applications. Be sure you know how to turn on your phone before reading this section (see “Turning your phone on and off” on page 18).
Accessing the Phone application
• Press Phone/Send .
44 :: Phone overview

Making calls

Your Treo™ 650 smartphone offers several options for making phone calls. As you get familiar with your Treo smartphone, you’ll discover which method you prefer.
Dialing using the onscreen Dial Pad
1. Press Phone/Send .
2. Tap the onscreen Dial Pad to enter the number.
3. Press Phone/Send to dial.
Dialing with the keyboard
1. Press Phone/Send .
2. Using the numbered keys on the keyboard, start entering a phone number. You do not need to press Option to access the numbers on the keyboard.
3. Press Phone/Send to dial.
Dialing by contact name
Before you can dial a call by contact name, you must create some contacts (see “Adding a contact” on page 146), import them by synchronizing (see “Synchronizing information” on page 28), or import them from your SIM card (see tip on “Viewing your SIM Phonebook” on page 148).
If you changed the wallpaper in the Main View of the Phone application (see “Selecting wallpaper for the Phone application” on page 66), you can still access the Dial Pad. From the Main View of the Phone application, press Phone/ Send, and then select Dial Pad.
You can paste numbers directly into the Dial Pad View. Copy a number from another application, and then switch to Dial Pad View. Open the Edit menu and select Paste. Press Phone/Send to dial.
Making calls :: 45
If you prefer to dial by contact from the Main View, open the Options menu and select General Preferences. Select the second pick list and select the Typing starts Contacts search option.
To see more information for a person in your Contacts list, highlight the name and press Center to view their address, company, and other details.
To start another search, press Backspace to delete letters you’ve entered. Or select Cancel to return to the Main View.
To view more favorite buttons, highlight the bottom row of favorites, and then press Down.
1. Press Phone/Send .
2. Select the Contacts favorite button.
3. Using the keyboard, begin entering one of the following for the contact you want to call:
• First initial and last name
•First name
•Last name
4. Select the number you want to dial.
5. Press Phone/Send to dial.
Dialing with a Speed Dial favorite button
You can use Speed Dial favorite buttons to quickly dial the numbers of people you call frequently. Before you can use Speed Dial favorite buttons, you must create some favorites entries. See “Defining favorite buttons” on page 56.
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Highlight the desired button.
4. Press Center to dial the selected button.
46 :: Making calls
Dialing from a web page or message
Your smartphone recognizes most phone numbers that appear in web pages or in text, email, or multimedia messages.
1. Use the 5-way to highlight the phone number you want to dial in the web page or text message.
2. Press Center to open the Dial dialog box.
3. Press Phone/Send to dial.
Redialing a recently called number
To dial the last number: From the Main View in the Phone application, press and hold Phone/Send to dial the last number you called.
To select from your most recently dialed numbers: From the Main View in the Phone application, press Phone/Send , select the number you want to call, and then press Phone/Send again to dial.
To select from a chronological list of calls: Select the Call Log favorite. You can also access the Call Log by pressing Phone/Send twice, and then selecting
Call Log from the recent call list.
If you can’t highlight and dial a phone number on a web page or in a text message using the 5-way or stylus, it means that your smartphone does not recognize it as a phone number. Instead, you can copy and paste the number into the Dial Pad.
Making calls :: 47
See a photo of the person calling you! Learn how to assign a caller ID photo in “Assigning a caller ID photo” on page 65.

Receiving calls

To receive calls, your phone must be on. This is different from having just the screen turned on (see “Turning your phone on and off” on page 18). When your phone is off, incoming calls go to voicemail.
To answer a call, do one of the following:
• Press Phone/Send .
• Using the 5-way navigator, select the onscreen Answer button.
• If the headset is attached, press the headset button.
To ignore a call and send it to voicemail, do one of the following:
• Press Power/End .
• Using the 5-way, select the onscreen Ignore button.
To silence the ringer while your phone is ringing:
• Press the Volume button or any key on your smartphone except Phone/Send, Power/End, or the 5-way.
• To immediately silence all system sounds including the ringer, slide the Ringer switch to Sound Off .
When you silence the ringer, you can either answer the call or let it ring through to voicemail.
If music is playing, and a call arrives, the phone rings softly. The audio continues playing, but you won’t hear it during your call. To pause the music, press the Side button. To answer the call, do one of the following:
• Using the 5-way, select the onscreen Answer button.
• Press the headset button (if a headset is attached).
48 :: Receiving calls

Using voicemail

Setting up voicemail
1. Make sure your phone is turned on (see “Turning your phone on and off” on page 18).
2. Press Phone/Send .
3. Use the 5-way navigator to access Favorites.
4. Select the Voicemail favorite button.
Your smartphone connects to Cingular Wireless’s automated voicemail system. Follow the prompts to set up your voicemail system.
Voicemail notification
When you have a new voicemail message, you are notified with an Alert screen. A Voicemail icon may also appear at the top of your screen (this feature is not supported by all mobile networks).
Retrieving voicemail messages
1. Press Phone/Send .
2. From the Phone application Main View, Dial Pad, or Favorites, press and hold 1 on
the keyboard. Your smartphone dials the Cingular Wireless’s voicemail system.
3. Enter your voicemail password using the smartphone keyboard, or select Extra
Digits if you defined this option (see “Editing or deleting an existing favorite button” on page 58 for information on editing favorite buttons). Remember, you do not need to press Option to enter numbers, *, or # while on an active call.
If your smartphone is unable to connect, contact Cingular Wireless for assistance.
If a Voicemail icon appears in the title bar at the top of the screen, you can tap this icon to retrieve your voicemail.
If you have multiple alerts, the Alert screen displays all your pending alerts. Select an alert’s description to jump to the item, or check the box to clear the alert. To view all your pending alerts from any screen on your phone, press and hold Center.
Using voicemail :: 49
Press Phone/Send repeatedly to toggle between the Active call screen and the Main View of the Phone application.

Managing active calls

When you make or receive a call, the Active Call View appears. Use the 5-way navigator to access the onscreen buttons in this view.
B A
To avoid accidentally pressing onscreen buttons while you’re holding the phone up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls (see “Locking your screen” on page 192).
When a call lasts longer than one minute, the screen turns off. Press any key except Power/End to wake up the screen.
50 :: Managing active calls
A. Caller’s name and number B. Current duration of call
Ends the call immediately. You can also press the headset button (if the headset is attached).
Switches to the speakerphone so you can use other features, such as checking your calendar, during a call.
Turns off the speakerphone when it’s on.
Switches from a headset with Bluetooth wireless technology to the built-in earpiece. This button replaces the Spkr-phone button when a headset with Bluetooth wireless technology is attached.
Places the current call on hold.
Lets you place another call while the first call is on hold. This button replaces the Hold button when a call is on hold.
Opens the Dial Pad so you can manually dial additional numbers.
Dials any extra digits (such as a password or extension) that you assigned to a Speed Dial favorite button. This button replaces the Dial Pad button during outbound calls to numbers that include predefined extra digits. See “Defining favorite buttons” on page 56 for information on creating a Speed Dial favorite button.
Mutes the Treo microphone so that you cannot be heard.
Ending a call
Do one of the following:
• Press Power/End. .
• Select Hang Up.
• Press the headset button (if the headset is attached).
Returning to an active call from another application
You can use many other applications on your smartphone while holding a phone conversation, including the organizer and text messaging (SMS) features. You cannot browse the web or send and receive email while on an active call.
• From any application, press Phone/Send to return to the Active Call View.
Managing active calls :: 51
When a call lasts longer than one minute, the screen turns off. Press any key except Power/End to wake up the screen, and then press Power/End to hang up the call. Be careful not to press Power/End to wake up the screen because this will accidentally end the call.
Saving phone numbers
After you complete an incoming call from a number (with caller ID) that is not in your Contacts list, you are prompted to add the number to your Contacts list.
• To add the number, select Yes.
• To decline adding the number, select No.
• To permanently disable the Add New Contact prompt, check the Never ask me to add new Contacts box when the prompt appears.
If you don’t add a number right away, follow these steps to add it later:
1. In the Call Log (see “Redialing a recently called number” on page 47), highlight the number you want to save.
2. Select Add Contact.
3. Enter the information for the entry.
4. Select Done.
Making a second call
You can make a second call while your first call is still active.
1. After dialing the first number, use the 5-way navigator to select Hold.
2. Use the 5-way to select Add Call.
3. Dial the second number using Favorites, Contacts, or Dial Pad (see “Making calls” on page 45).
When two calls are active, the Active Call View includes two status lines, each representing one of the calls. To switch between the two calls, select Swap.
52 :: Managing active calls
Answering a second call (call waiting)
When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog box appears, giving you the following options for handling the second call:
• To place the current call on hold and answer the new call, use the 5-way navigator to select Answer.
• To send the new call to voicemail, use the 5-way to select Ignore.
• To hang up the current call and answer the new call, press Power/End .
Making a conference call
You can join a total of five other calls in a conference session, provided that your network and service plan include 6-way conferencing. Please contact Cingular Wireless for more information. Additional charges may apply and minutes in your mobile account may be deducted for each active call you place.
1. While the first call is active, place or answer a second call.
2. Use the 5-way to select Conf. This joins the two active calls in a conference session.
3. Repeat this process to add other calls to the conference call.
4. To end the conference, use the 5-way to select Hang Up and end all the calls.
Managing active calls :: 53
After you set your call forwarding options, call your smartphone to confirm that call forwarding is active.
Forwarding all calls
You can forward all your calls to another telephone number. You can also selectively forward certain calls (see “Forwarding calls under certain conditions” in the next section). Please check with Cingular Wireless about availability and pricing of forwarded calls, as additional charges may apply.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list.
• If the forwarding number appears in the pick list, select the number.
• If the forwarding number does not appear in the pick list, select Edit Numbers, and then select New. Enter a forwarding number, including the area code or country code if it is different from your mobile phone number. Select OK.
5. Select OK.
Forwarding calls under certain conditions
You can forward calls to another number when the line is busy, a call is unanswered, your phone is off, or you are outside a coverage area.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Preferences.
4. Select the Forward all calls pick list and select Don’t forward calls.
5. Select any of the following pick lists:
When busy: Forwards calls if the phone is busy.
Not answered: Forwards calls instead of sending to voicemail.
54 :: Managing active calls
Off/No service: Forwards calls when your phone is not connected to a mobile network.
6. If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers then select New, enter a forwarding number, and select OK.
7. Se le ct O K.
Barring calls
Call Barring lets you prevent unauthorized calls on your smartphone. This feature may not be available on all mobile networks.
You must enter your Call Barring password every time you change your Call Barring preferences. Contact Cingular Wireless if you do not know this password or if you need more information.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Call Barring.
4. Select the onscreen pick lists, and then select your Call Barring preferences.
5. Select OK.
Viewing minutes usage
1. Press Phone/Send .
2. Select the Call Log favorite button.
3. Open the menus .
4. Select Totals from the Record menu.
5. (Optional) To reset the counters to zero, select Reset Counters.
6. Select Done.
To turn off forwarding for all calls, select Don’t forward calls from each of the pick lists.
Want to see how long you spent on a particular call? From the Call Log, select the call, then select Details. Keep in mind that your billing statement may vary slightly from the information you see onscreen. Usage is charged based on your calling plan., and calling plans vary.
Managing active calls :: 55
To see the next Favorites page, press Right on the 5­way repeatedly. To see the previous page, press Left on the 5-way repeatedly.
The predefined Voice Dial, Dir. Assistance, and Bill Balance favorites are Cingular services. If you have questions about these services, please contact Cingular customer service.
If you’re upgrading from a previous smartphone, your favorites are transferred along with your other info. However, you may need to rearrange the order in which your favorites appear by opening the Edit menu, and then selecting Edit Favorites Pages.

Defining favorite buttons

Your Treo smartphone provides approximately 70 programmable favorite buttons for quick access to the following common tasks:
• Dialing a phone number (speed dial)
• Accessing your Call Log.
• Accessing the onscreen Dial Pad.
• Opening an application
• Accessing a web page
• Addressing a text, MMS (multimedia messaging system), or email message
• Accessing voicemail (preset on your Treo smartphone)
When you are in the Main, Favorites, or Dial Pad View, you can press and hold a Quick Key to open the favorite associated with that key. Quick Keys are optional and can be letters or numbers, but you can’t use both the letter and number for the same key. For example, the voicemail Quick Key is 1. The letter equivalent for that key is E, so you cannot assign E as a Quick Key to another favorite button.
56 :: Defining favorite buttons
Creating a speed dial favorite button
1. Press Phone/Send .
2. Use the 5-way navigator to access Favorites
3. Select a blank button.
4. Select the Types pick list and select Speed Dial.
5. Enter a label for the favorite:
• If the entry is for an existing contact, select Lookup. Start entering the last name of the contact and select the contact when it appears in the lookup list.
• If the entry is for a new contact, enter the Label, press Down , and enter the Number.
6. (Optional) Enter a Quick Key. When you are in the Phone application, you can press and hold the Quick Key to instantly open the favorite.
7. (Optional) Select the Ringtone pick list and select a special ringtone for incoming calls from that contact.
8. (Optional) Select More, and select advanced options:
Extra Digits: Lets you define additional digits to dial, such as a password or
extension.
Dial Extra Digits Automatically: Dials predefined Extra Digits immediately after
dialing the phone number, when checked.
9. Select OK.
If there are no blank buttons on the current Favorites page, press Down or Right on the 5-way to scroll through the other pages.
To see all the contact numbers for the selected person or business, highlight the favorite button and press Space.
To add a special ringtone and extra digits, select More.
Defining favorite buttons :: 57
You can also organize your buttons on different Favorites pages. Open the Edit menu and select Edit Favorites Pages.
You can edit but not delete the voicemail entry. The other predefined favorites can be moved but not deleted.
When creating a Message or Email favorite, you can enter multiple addresses; simply separate each address with a comma. This is an easy way to send messages to a group of people.
Creating other types of favorite buttons
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Select a blank button.
4. Select the Types pick list and select Call Log, Dial Pad, Application, Message, Email, or Web Link.
5. Enter a label for the favorite and enter any other necessary information on the screen.
6. (Optional) Enter a Quick Key that opens the favorite when pressed and held.
7. Se l ect OK .
Editing or deleting an existing favorite button
1. Press Phone/Send .
2. Use the 5-way to access Favorites.
3. Highlight the favorite button you want to edit or delete.
4. Open the menus .
5. Select Edit, and then select Edit Favorites Button.
6. Make the desired changes.
7. To delete the entry, select Delete.
8. Select OK.
58 :: Defining favorite buttons

Using a phone headset

You can connect a phone headset for hands-free operation. If you need to use your phone while driving and this is permitted in your area, we recommend using a phone headset (sold separately).
A. Speaker B. Microphone C. Headset button
B
C
A
• You can press the headset button to perform any of the following tasks:
• Answer an incoming call
• Answer a call waiting call
• Switch between two active calls
• Hang up a single call
If you’re using a headset with Bluetooth wireless technology and you want to return to the handset or a wired headset during a call, select Cancel Bluetooth on the Active Call screen.
Using a phone headset :: 59
In addition to the headset that came with your smartphone, you can use other third-party headsets.
To hear stereo through the jack (such as music), you should use a stereo adapter or other accessory. Visit www.palmOne.com for more information on audio accessories and for the latest compatibility info.
The headset designed for the Treo 180/270/300 smartphone is not compatible with your Treo 650 smartphone.
Using a wired headset
Your Treo smartphone uses a 2.5mm, 3-pin headset connector. Your smartphone works with headsets that are designed for this type of connector. When in doubt, ask the third-party headset manufacturer if the product is compatible with Treo smartphones. If you hear a headset buzz or poor microphone performance, your
headset may be incompatible with your Treo smartphone.
Your Treo™ 650 smartphone is also compatible with headsets enabled with
®
Bluetooth Bluetooth wireless technology currently available, as many of these headsets support both Bluetooth 1.1 and 1.2 wireless technology. For a list of compatible Bluetooth hands-free devices, go to www.palmOne.com/us/support/bluetooth/ treo650_bluetooth_ compatibility.html.Please note, however, that you cannot use a headset with Bluetooth wireless technology to listen to MP3 files.
number of devices with Bluetooth wireless technology such as a headset, car kit, printer, or GPS receiver, as well as to other phones and handhelds with Bluetooth wireless technology. If your computer is enabled with Bluetooth wireless technology, you can synchronize wirelessly, and even use your phone as a wireless modem for your computer.
you can communicate with that device whenever it is within range (about 30 feet).
1.1 wireless technology. This includes most of the headsets with
With your phone’s built-in Bluetooth wireless technology, you can connect to a
Once you set up a connection with a device with Bluetooth wireless technology,
60 :: Using a phone headset
Connecting to a headset or car kit with Bluetooth wireless technology
1. Go to Applications and select Bluetooth .
2. Select On.
3. Enter a device name for your phone. This is the name that appears on the other Bluetooth device’s screen when it connects to your phone.
4. Prepare your headset or car kit to accept a connection from another Bluetooth device. See the documentation that came with your hands-free device for
instructions.
5. Select Setup Devices.
6. Select Hands-free Setup.
7. Follow the onscreen instructions to create a partnership with the specific hands­free device. When prompted, enter a passkey. Some hands-free devices may have a built-in passkey; other devices may provide a screen where you enter the passkey. In either case, you must use the same passkey on both your phone and your hands-free device. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your phone. The longer the passkey, the more difficult it is for the passkey to be deciphered. If the hands-free device has a built­in passkey, see the device’s documentation for the passkey.
Your smartphone does not support Bluetooth wireless connections to stereo headsets or keyboards.
If you’re using a hands-free device with Bluetooth wireless technology and it is within range, your Treo smartphone automatically routes all calls to the hands-free device instead of to the handset. When a call comes in, your smartphone rings and the headset beeps. Even if you pick up the call on your smartphone, the call goes to the headset.
Using a phone headset :: 61
8. After you finish setting up the device, select Done to return to the Applications View.
62 :: Using a phone headset

Customizing phone settings

Selecting ringtones
You can set different tones for different types of incoming phone calls and alerts.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Sound Preferences.
4. Select the Tones box.
5. Select ringtones and alerts from any of the following pick lists:
Known Caller Tone: An incoming call from someone in your Contacts or Favorites.
Unknown Caller Tone: An incoming call from someone identified by caller ID who is not in your Contacts or Favorites.
Roaming Tone: A special tone for incoming calls when you’re outside your home mobile network.
Voicemail Tone: A tone to let you know you have new voicemail.
Service Tone: A warning of a service change, such as moving into and out of a mobile network coverage area.
6. Select Done.
Customizing phone settings :: 63
Selecting Alert Volume and Vibrate settings
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select Sound Preferences.
4. Select the Alert Volume pick list and select a volume level.
5. Select the first Vibrate pick list and indicate if you want your phone to vibrate when you receive a call or alert and the Ringer switch is set to Sound On.
6. Select the second Vibrate pick list and indicate if you want your phone to vibrate when you receive a call or alert and the Ringer switch it set to Sound Off.
7. Se l ect Do ne .
Adjusting call or music volume
While a call is in progress, press the Volume button on the side of your Treo™ 650 smartphone to adjust the call volume. While music is playing, press the Volume button to adjust the music volume.
Adjusting ringer volume
When a call is not in progress and music is not playing, press the Volume button on the side of your smartphone to adjust ringer volume, and then press the Side button to confirm your selection.
64 :: Customizing phone settings
Assigning a caller ID photo
1. Press Phone/Send .
2. Select the Contacts favorite button.
3. Open the contact you want to give a photo caller ID.
4. Select the Picture box.
5. Select Camera to take a photo and add it to this contact entry when you save the photo, or select Photos to add an existing photo to this contact entry.
6. Select Done.
Customizing phone settings :: 65
If you prefer to use the onscreen Dial Pad, assign the Dial Pad as the default wallpaper.
If you remove the Dial Pad as the wallpaper, you can still access it quickly. Press Phone/Send, and then press Center on the 5-way. Dial Pad is always the first selection in your redial list.
You can also set the background for the Calendar’s Agenda View. See “Customizing display options for your calendar” on page 153 for details.
Assigning a caller ID ringtone
1. Press Phone/Send .
2. Select the Speed Dial favorite you want to give a ringtone.
3. Open the menus .
4. Select Edit Favorites Button on the Record menu.
5. Select the Ringtone pick list and select a tone for this contact entry.
6. Select OK.
Selecting wallpaper for the Phone application
If you have images stored on your smartphone, you can select different wallpaper for the Main View in the Phone application.
1. Press Phone/Send .
2. Open the menus .
3. Select Options, and then select General Preferences.
4. Select the pick list at the top of the screen and select Show Wallpaper.
5. Select the thumbnail image and select a wallpaper image for your Phone application.
6. Select OK.
66 :: Customizing phone settings

What are all those icons?

You can monitor the status of several items using icons at the top of the Phone screen:
Network name Displays Cingular Wireless when your phone is on and you are in a
coverage area. If you are outside a coverage area, No service or SOS Only appears instead. When you turn off your phone, Phone Off appears.
Appears when call forwarding is active. Appears when you have voicemail. If you have alternate line service
(ALS), the left side is shaded when you have voicemail on line 1, and the right side is shaded when you have voicemail on line 2.
Some networks use a full-screen alert instead. Call Cingular Wireless for more information.
®
Appears in gray when Bluetooth Appears in blue when Bluetooth wireless technology is on. Appears in reverse blue when your phone is communicating with other devices using Bluetooth wireless technology.
Replaces the Bluetooth icon when your smartphone is connected to a headset that is enabled with Bluetooth wireless technology.
Appears when your phone is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.
wireless technology is off.
To display the remaining battery power, tap the battery icons at the top of the screen.
If you have multiple alerts, the Alert screen displays all your pending alerts. Select an item’s description to jump to that item, or check the box to clear that item. To view all your pending alerts from any screen on your phone, press and hold Center.
To quickly access the Bluetooth Preferences panel, tap the Bluetooth icon.
What are all those icons? :: 67
To display the current event from the Calendar application in the Main View of the Phone application, open the Options menu and select General Preferences. Check the Show Calendar event box. You can then select this event to jump to the Calendar application.
The triangle appears when your phone is on and a GPRS or EDGE network is within range. Some service providers do not show the triangle.
Appears when you are connected to a GPRS or EDGE network. You can still receive calls.
Displays the battery charge status. When the battery drains to 20% of its capacity, the icon changes from blue to red. At 10% of its capacity, you begin to receive warning messages, and at 5% of its capacity, your smartphone beeps and the icon changes from red to clear.
Appears when your smartphone battery is charging. The lightning bolt turns from red to green when the battery is fully charged and your phone remains connected to the AC charger.
Appears when your smartphone battery is fully charged.
Indicates the number of unread text and multimedia messages. Indicates the number of unread email messages. You can select this
icon to retrieve your messages.
Displays the current (or next) event from the Calendar application. If you have an event conflict during the current time period, a red bar appears next to the event description.
68 :: What are all those icons?

using email

using email :: 69

Using email on your smartphone

You can send and read email on your Treo™ 650 smartphone much as you do from a computer. You can add and view attached files, forward email, file email into folders, maintain multiple email accounts (including personal and corporate accounts), and so on. The Treo 650 smartphone has three applications for using email: VersaMail Xpress Mail guide to choosing between them. To use email on your smartphone, you’ll need to already have a personal email account with an email provider such as EarthLink, AOL, MSN, or Yahoo!; you can also use your corporate email account. For either a personal or a corporate account, you need to set up VersaMail or Xpress Mail to work with that account; for example, if you have an EarthLink account, janesmith4028@earthlink.net, you’ll set up VersaMail or Xpress Mail to work with that account so that you can send and receive messages from that account on your smartphone. You can also use the web browser to view email from the Internet, as you would with any web browser. (For example, if you use Yahoo! Plus Mail email account from the web browser.) See “Browsing the web” on page 116.
, and GoodLink. You can use either or both programs; see below for a
, you can view your Yahoo
®
, Cingular
70 :: Using email on your smartphone
Which email application should I use?
I want to ... Then use ...
Access an email account that’s set up on my Mac computer
Check free web mail, such as Hotmail
Check fee-based Internet mail, such as Yahoo! Mail Plus
Access email from an existing account without needing any extra software or account sign-up
Install additional desktop software on my computer and maintain an always-on connection between my computer and the Internet
Access my corporate email using my IT department’s GoodLink server software
Use the Cingular Xpress Mail website to check email from multiple email addresses from any computer connected to the Internet
Sync my email and organizer info with my company’s Exchange server
Sync my email with my company’s Domino server
*
Using email on your smartphone :: 71
Access email from up to three email accounts
Access email from four to eight email accounts
Use the Advanced Encryption Standard (AES) while sending and receiving messages
Use Secure Sockets Layer (SSL) while sending and receiving message
Work with email messages when I’m not connected to the Internet (for example, when I’m on a plane)
Access Contacts on my device to address email messages
Access my corporate directory to address email messages
*Recommend for secondary email accounts only.
72 :: Using email on your smartphone

VersaMail

Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each email account.
How do I get started?
1. If you already use the VersaMail application on a Palm Powered™ device, and you want to transfer those settings to your new smartphone, see the User Guide for the VersaMail Application on the Software Installation CD.
2. If you’re entering settings for an email account on a Microsoft Exchange ActiveSync Guide for the VersaMail Application on the Software Installation CD for setup steps.
3. If your email provider is listed in the following table, go to “Setting up VersaMail to work with common providers” on page 74.
0
4. If your email provider’s name is not listed, then you need to obtain the following info from your system administrator or ISP:
• Mail protocol: POP or IMAP
®
server, a Lotus Notes server, or a Microsoft MAPI server, see the User
AOL Comcast RCN Apple .Mac CompuServe SBC/PacBell AT&T Global Covad SBC/Prodigy AT&T Worldnet EarthLink Speakeasy Bell South Gmail Verizon DSL Cablevision Mail.com Yahoo!
(Mail Plus only)
Charter NetZero
VersaMail is not an email provider. It works with an account from a provider— your Earthlink or AOL account, for example—or a corporate account to transfer messages to your phone.
Your email provider is the service you use to send and receive email. Your email provider’s name appears between the @ symbol and the dot symbol in your email address.
The server port numbers are filled in on the account setup screens based on your mail protocol. Only change the prepopulated numbers if your server administrator or ISP gives you different port numbers.
VersaMail :: 73
Your email provider can easily provide you with any protocol, server name and number, and security setting information.
To set more options for incoming and outgoing messages select Advanced on the Account setup complete screen.
• Incoming mail server name, such as mail.myisp.com
• Incoming and outgoing mail server port numbers, such as 110 (incoming POP), 143 (incoming 143), or 25 (outgoing POP or IMAP)
• (If necessary) Security settings: APOP, ESMTP, SSL
You should also note the following outgoing mail server settings:
Former AT&T customers who are now Cingular customers: Use smtp.mymmode.com as your outgoing mail server.
Cingular customers who were not formerly AT&T customers: Use cwmx.com as your outgoing mail server.
Setting up VersaMail to work with common providers
1. Go to Applications and select VersaMail .
2. If prompted to select an initial setup option, then select Continue.
If no prompt is displayed, open the menus , select Accounts, select Account Setup, and then select New.
3. In the Account Name field, enter a descriptive name, such as Work Email.
4. Select the Mail Service pick list, and then select your email provider, such as EarthLink. Select Next.
5. Enter the username for your email account. Your username appears before the @ symbol in your email address.
6. Select the Password box, enter your email account password, and then select OK.
7. Se l ect Ne xt .
8. Select Next, and then select Done.
74 :: VersaMail
Setting up VersaMail to work with other providers
1. Go to Applications and select VersaMail .
2. If prompted to select an initial setup option, then select Continue. If no prompt is displayed, open the menus , select Accounts, select Account
Setup, and then select New.
3. In the Account Name field, enter a descriptive name, such as My Cingular.
4. Select the Mail Service pick list, and select Other.
5. Select the Protocol pick list, and then select POP or IMAP (based on the info you got from your system administrator or ISP). Select Next.
6. Enter the username for your email account. Your username appears before the @ symbol in your email address.
7. Select the Password box, enter your email account password, and then select OK, and then select Next.
8. Enter your email address and the names of the incoming and outgoing mail servers, and then select Next.
9. If your system administrator or ISP provided port numbers or security settings, select Advanced, and then enter those settings.
10.Select Done.
To send a copy or blind copy, select Cc or Bcc and enter the address(es) in those fields. See “Customizing your email settings” on page 80 for details on displaying the Bcc field.
You can mark outgoing messages as high priority. Open the Options menu and select Set Priority To High.
VersaMail :: 75
Repeat steps 3 and 4 to attach more than one file to a message. To remove an attachment, select the file in the Attachments box, and then select Delete.
Creating and sending messages
1. From the Inbox, select New.
2. Begin entering the addressee’s email address, first name, or last name. If the information you are entering matches one or more entries in Contacts, VersaMail displays the matching contacts. To accept a suggestion, select the correct contact. To send to a different address, keep entering the email address or name.
3. Enter the subject and message text. To move between fields, press Up or Down .
4. Select Send to connect and send all messages immediately, Outbox to put the message in the Outbox to send later, or Drafts to save the message and continue working on it at another time. If you select Send and the message cannot be sent for any reason, the message is stored in your Outbox. VersaMail makes up to five attempts to automatically send the message; if automatic send is not successful, an alert message appears and you must try to manually send the message again.
Attaching photos and videos
1. Create the message to which you want to attach the photo or video.
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.
3. Select Photo/Video from the Type pick list.
4. On the Select Media screen, select the Album pick list to go to the album containing the photo or video you want, and then check the box to the left of the photo or video.
5. Select Done.
76 :: VersaMail
Attaching ringtones
1. Create the message to which you want to attach the ringtone.
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.
3. Select Sounds from the Type pick list.
4. Select the ringtone you want, and then select Insert.
5. Select Done.
Attaching Word, Excel, and PowerPoint files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.
3. Select Documents from the Type pick list.
4. Select the file you want on the Documents screen.
5. Select Done.
Attaching other types of files
1. Create the message to which you want to attach the item.
2. On the New Message screen, tap the red paper clip icon in the upper-right corner.
3. Select the type of file to attach—for example, Address, Appointment, or Memo/ Text—from the Type pick list.
4. Select the file you want from the list in the Type box.
5. Select Done.
Receiving and viewing messages
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on page 18).
Ringtones that are copy protected appear in the Sounds application with a lock icon. These ringtones can be used on your phone only and cannot be sent as attachments.
When viewing a message, tap the scroll arrows at the top of the screen to view the previous or next message.
VersaMail :: 77
If an attachment is not downloaded because it is larger than your maximum message size, the paper clip icon does not appear, and the attachment does not display at the bottom of the message screen. Select More to download and display any attachments.
2. From any mailbox, select Get or Get & Send.
3. From the Inbox, select the message you want to view.
4. If a large incoming message is truncated, select More .
5. Select Done.
Replying to or forwarding messages
When you respond to messages, you can select whether to include the original text (see “Customizing your email settings” on page 80).
1. From the Inbox or another folder, open the message to which you want to respond.
2. From the Message View, select Reply. Select whether to reply to just the sender or to reply to both the sender and all addressees on the messages.
3. Enter your reply.
4. Select Send.
Viewing attachments
There are a number of attachment types you can open with the built-in software on your smartphone (for example, Microsoft Word, Excel, and PowerPoint files; ringtones; and photos).
1. From any folder, open the message with the attachment you want to view. Messages with downloaded attachments are indicated by a paper clip icon to
the left of the message icon.
78 :: VersaMail
2. Tap the attachment name at the bottom of the message screen to view it in the default viewer on your phone. Or, tap the folder icon to the left of the attachment name to open a menu of tasks you can do with the attachment, including View, Install, or Unzip, depending on the attachment file type; Save to card to save the attachment to an expansion card; or Select Viewer to select the application you want to use to view the attachment.
3. When you finish with the attachment, select Done to return to the Attachments dialog box. If there is no Done button, go to Applications and select VersaMail to return to the Inbox of the account you were in.
Managing your messages
The status icons that appear near the messages in your Inbox indicate the following:
You have not read the message. You have read the message.
The message includes an attachment.
This message is high priority.
You can rearrange the VersaMail list to make it easier to find and view messages.
• In the Inbox, select Sort, and then select one of the following: Sort by Date, Sort by Name, Sort by Subject.
• To quickly switch between folders in list view, select the folder pick list at the top of the screen and select the desired folder.
Deleting selected messages from the Inbox
When you delete a message from the Inbox, it moves to the Trash folder.
1. Select the bullet next to the icon of each message that you want to delete. To select adjacent messages, drag the stylus so it hits the bullet to the left of each message. Lift the stylus and drag again to select more adjacent messages.
2. Open the menus .
To empty (or purge) the Trash folder, open the Message menu and select Empty Trash.
To delete a single message, select the envelope icon next to the message, and then select Delete from the list.
VersaMail :: 79
You should perform a manual get mail after setting up a scheduled Auto Sync. Then, only new messages are retrieved during Auto Sync.
To receive notifications of successful Auto Sync retrievals only, uncheck the Alert me of auto sync failures box. Leave the box checked if you want to receive notifications of both successful and failed Auto Sync retrievals.
The Auto Sync feature does not work with all email accounts.
3. Select Delete on the Message menu.
4. If a confirmation dialog box appears, select OK to confirm deletion.
Deleting messages by date
You can quickly delete a group of messages by selecting a range of dates.
1. Open the menus .
2. Select Delete Old on the Message menu.
3. Select the folder and a date range for the messages you want to delete.
4. Select OK.
5. If a confirmation dialog box appears, select OK to confirm deletion.
Switching accounts
You can switch between different email accounts.
1. Open the menus .
2. Select Accounts, and then select an account.
Customizing your email settings
You can customize the VersaMail settings for each individual email account on your Treo smartphone. The preferences you set apply only to the email account you are currently viewing. If you have multiple accounts, configure each account separately.
You can set up a schedule to automatically retrieve email messages; set preferences for how and when messages are retrieved; add a signature to an outgoing message; and more. For complete information on all of the email settings you can customize, see the VersaMail User Guide on the CD.
Scheduling Auto Sync
You can set up VersaMail to automatically download new email messages to your phone with the Auto Sync feature.
80 :: VersaMail
1. Open the menus .
2. Select Options, and then select Preferences.
3. Select Auto Sync.
4. Check the Sync automatically box.
5. Select the Every pick list and select the time interval, from 5 minutes to 12 hours. Note that if you set a more frequent interval, you may need to recharge your phone’s battery more often.
6. Select the Start and End Time boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7. Select the days you want the schedule to be active. You can choose any number of days, but you can set up only one schedule for each email account.
8. Select OK, and then select Get Mail.
Selecting alert tones
When you schedule Auto Sync for a given account, you can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email arrives.
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
3. Select Auto Sync.
4. Select Alerts.
5. Check the Alert me of new mail box.
6. Select the Alert Sound pick list, and then select a sound. Your smartphone plays a brief demo of the sound.
7. Se le ct O K.
Setting preferences for getting messages
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
VersaMail :: 81
The VersaMail application sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, VersaMail downloads all messages regardless of whether you have read them, and regardless of whether this box is checked.
3. Select Delivery Options.
4. Set any of the following preferences.
Get
: Indicates whether to get message subjects only
or entire messages.
Ask Every Time:
• dialog box for selecting subjects only or entire messages each time you retrieve email. If the box is unchecked, messages are retrieved according to the option you select in the Get pick list.
Unread messages
phone. If you don’t check this box and you select Get & Send, all of your messages on your provider’s mail server are downloaded to your Inbox, including messages you have already read.
Mail from last:
Download attachments:
Attachments that exceed the maximum message size cannot be downloaded.
Maximum message size:
• Enter the size in kilobytes (KB). The default is 5KB, but you can enter any size up to 2048KB (approximately 2 megabytes, or 2MB), including attachments. The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments.
Message Format:
to display any messages sent in HTML format with basic HTML formatting intact, and other messages as plain text. Select Text to display all messages as plain text, regardless of the format in which they were sent. The default setting is HTML.
5. Select OK.
Indicates if you want to see a
(IMAP accounts only): Downloads only unread mail to your
Gets messages sent within the number of days you specify.
Automatically downloads files attached to email.
Sets the maximum size of an incoming email message.
Sets the format in which you retrieve messages. Select HTML
82 :: VersaMail
Attaching a signature to a message
You can attach a personal signature, with info like your company's address and fax and telephone numbers, to the bottom of all messages you send.
1. From any mailbox screen, open the menus .
2. Select Options, and then select Preferences.
3. Select Signature.
4. Check the Attach Signature box.
5. Enter your signature information, and then select OK.
Working with Microsoft Exchange ActiveSync
Microsoft Exchange ActiveSync works with the VersaMail and Calendar applications on your phone to directly access corporate groupware information on a Microsoft Exchange 2003 server. You can access business email and calendar info on the Exchange 2003 server from your phone without using a desktop computer. When you create a Microsoft Exchange ActiveSync account in the VersaMail application, both your email and calendar info synchronize directly with the Exchange server; information does not synchronize with the desktop software application on your computer, such as Microsoft Outlook or Palm Desktop software. Other information, such as contacts, tasks, and memos, continues to synchronize with your desktop software. For complete information on using a Microsoft Exchange ActiveSync account, see the VersaMail User Guide on the CD.
VersaMail :: 83

Xpress Mail

Before you can use Xpress Mail to work with email on your smartphone, you need to do the following:
Xpress Mail is not an email provider. It works with a corporate account to transfer messages to your phone.
The username and password you enter on the Xpress Mail website can be anything you want; they do not need to match your email account username and password.
84 :: Xpress Mail
• Enter your email account information on the Cingular Xpress Mail website from your computer.
• Download and install the Xpress Mail desktop software.
• Set up the Xpress Mail desktop software.
• Install the Xpress Mail software on your smartphone.
• Set up Xpress Mail on your smartphone to work with your email account.
You must install the Xpress Mail desktop software on the computer where you access your email. To access your email the Xpress Mail desktop must be running and must be connected to your mail server.
How do I get started?
You need to enter the following information on both the Cingular Xpress Mail website and in the Xpress Mail application on your smartphone:
• Your email address
• Your smartphone’s phone number (see “What’s my number?” on page 20)
Entering account information on the Cingular Xpress Mail website
1. On your computer, make sure you’re logged into your Exchange or Domino server, and then open a web browser.
2. Go to https://xpressmail.cingular.com/subscriber and click Register Now.
3. Fill in the blanks.
4. Click Save.
Installing the Xpress Mail desktop software
1. While still on the Xpress Mail website, when prompted, click Download to copy the Xpress Mail desktop software to your computer.
2. Click Save to store the file on your computer. When prompted, select the folder where you want to store the file, and then click Save.
3. Open My Computer and double-click the XpressMailDesktopClientSetup.exe file you just downloaded, and then click Yes to open the Setup Wizard.
Your phone must be able to establish a GPRS data connection in order to download the Xpress Mail application. You can tell a data connection is established when either black triangles or green arrows appear in the signal strength icon in the title bar. See “What are all those icons?” on page 67 for more information.
Xpress Mail :: 85
86 :: Xpress Mail
4. Close all programs that are running on your computer except your web browser, and then click Next.
5. Follow the onscreen prompts to finish the installation, and then click Finish.
Setting up the Xpress Mail desktop software
1. Enter the username and password you created for your Xpress Mail account on the web, and then click Next. Leave the two boxes checked.
2. Leave the Enable mobile access to mail, calendar, and contacts box checked, select the type of mail server you want to connect to, and then click Next.
3. Uncheck the Enable access to your documents via your mobile PDA ... box, and then click Finish.
4. Wait for Xpress Mail to connect to your server. After it makes the connection, the Smart Device Clients screen is displayed.
5. Click Skip.
6. On the Setup Complete screen, click Done.
Xpress Mail :: 87
If you see No Service in the upper-left corner of the screen, wait until you’re in a Cingular coverage area before you continue.
If you select Save instead of Save and open, you can finish the setup process later by going to Applications and selecting Xpress Mail.
Installing Xpress Mail on your smartphone
1. If your smartphone screen is off, press Power/End to wake up the screen, and then press Center to turn off Keyguard.
2. If Phone Off is displayed in the upper-left corner of the screen, press and hold Power/End to turn on
your phone.
3. Go to Applications and select XpressMail .
4. Select Install Now.
5. If prompted, select Yes to connect to the Internet. You’re connected to the Cingular Xpress Mail software website.
6. Tap Download Now on the Xpress Mail Download Page, and then press Center.
7. Se le ct Yes t o d ownload and install the software. Be sure that Applications is selected in the Save to option.
8. Wait a few minutes for the Download Complete screen to appear, and then select Save and open.
9. Select Yes to accept Xpress Mail into Applications.
10.After the software is transferred, select Reset to reset your smartphone. Resetting is done when the Dial Pad appears.
Setting up Xpress Mail to work with your email account
1. If your smartphone screen is off, press Power/End to wake up the screen, and then press Center to turn off Keyguard.
88 :: Xpress Mail
2. Press and hold Power/End to turn on your phone again.
3. Go to Applications and select XpressMail .
4. Enter your smartphone’s phone number, and then select Next.
5. If prompted, select Yes to connect to the Internet.
6. On the Xpress Mail Registration screen, select Personal Edition, and then select Next.
7. On the Xpress Mail Registration screen, enter the username and password you entered on the Xpress Mail website. Select Next.
Xpress Mail generates security keys to protect your information when sending and receiving email messages. When this process has finished, the Inbox of your account is displayed.
Setting up Xpress Mail to work with other accounts
After you have set up Xpress Mail to work with your corporate email account, you can easily set up the application to work with other accounts, such as a personal email account. You can set up Xpress Mail to work with as many as three accounts.
What do I need to set up Xpress Mail to work with another account?
Depending on the account type, you need to obtain certain information before you set up Xpress Mail to work with another account:
• If your email provider is listed in the following table, you need only your account username and password. Then you can skip ahead to “Setting up Xpress Mail to work with common providers” on page 90.
0
ATT Worldnet EarthLink Yahoo! (Mail Plus Bell South NetZero Comcast SBC Global
only)
Use the web browser to view your free Yahoo! mail account on the web.
Xpress Mail :: 89
Your email provider can easily provide you with any protocol, server name and number, and security setting information.
• If your email provider’s name is not listed, then you need to obtain the following info from your system administrator or ISP, and then skip to “Setting up Xpress Mail to work with other providers” on page 91:
• Account username and password
• Mail protocol: POP or IMAP
• Incoming mail server name, such as mail.myisp.com
• Incoming mail server port number, such as 110 (POP) or 143 (IMAP)
• (If necessary) SSL security setting
• For IMAP accounts only, the name of the Sent, Trash, and Root folders on the
server
Setting up Xpress Mail to work with common providers
1. If your smartphone screen is off, press Power/End to wake up the screen, and then press Center to turn off Keyguard.
2. Press Mail .
3. Open the menus , select Accounts, and then select Manage.
4. Select New.
5. Select the pick list, and then select your email provider.
6. In the Account Name field, enter a descriptive name for this account.
7. Enter the username (or ID for a Yahoo! account) and password you use for this account.
8. (Optional) If you would like message recipients to reply to a different email address, enter the address in the Reply Email field.
9. Select Next.
90 :: Xpress Mail
10.To download messages from this account, select Sync Now. To go to the Inbox without downloading messages, select Sync Later.
Setting up Xpress Mail to work with other providers
1. If your smartphone screen is off, press Power/End to wake up the screen, and then press Center to turn off Keyguard.
2. Press Mail .
3. Open the menus ., select Accounts, and then select Manage.
4. Select New.
5. Select the pick list, and then select Other POP or Other IMAP, depending on the protocol (based on the information you obtained from your email provider or server administrator).
6. In the Account Name field, enter a descriptive name for this account.
7. Enter the username and password you use for this account.
8. (Optional) If you would like message recipients to reply to a different email address, enter the address in the Reply Email field.
9. Select Next.
10.Enter the name of the incoming mail server. If the server port number is different from the one displayed, enter the new number. Check the box if your account uses SSL encryption. Select Next.
11.For IMAP accounts only, enter the names of the server mail folders. Select Next.
12.To download messages from this account, select Sync Now. To go to the Inbox without downloading messages, select Sync Later.
Getting email with Xpress Mail
1. Make sure your phone is turned on (see “Turning your smartphone on and off” on page 18).
2. Press Mail
Xpress Mail :: 91
3. From the Inbox (or any folder), select Sync . New emails appear in the list. Unread emails appear in bold.
If an email has an attachment (such as a photo or a text file), the envelope icon shown with each email in the list will also show a paperclip.
Sorting email in Xpress Mail
1. From the Inbox (or any other folder) select Sort by.
2. Choose the way you want your email sorted. You can have emails listed:
• Alphabetically by the sender’s name
• Alphabetically by subject
•By date
•By priority
• By size of the message
To reverse the sorting order (for example, from oldest to newest, or by name from Z-A instead of A-Z), select the sorting method you want twice.
92 :: Xpress Mail
Reading email with Xpress Mail
1. From the Inbox (or any folder) select an email from the list. The screen displays the email you chose.
Viewing attachments in Xpress Mail
If a message has an attachment, the name of the
attachment will be shown next to an icon of a paper clip.
1. From the Inbox (or any folder), select an email to read.
2. Select the paper clip icon to view it.
3. Select the attachment you want from the list of attachments for that email. Select Done.
If you receive a message from someone for whom you have a phone number in your Contacts list, you can call the sender directly from your account Inbox. Highlight the message, and then select the Call icon (rightmost icon) at the bottom of the screen.
To free up memory on you smartphone, you can delete any downloaded attachments for a given account. From the account Inbox (or any folder), open the menus, select Settings, and then select Purge Attachments.
Xpress Mail :: 93
To save a draft of your reply of forwarded message —for example, if you need to finish it later—select Cancel, and then select Save.
4. . If the entire attachment hasn’t been downloaded to your smartphone, select OK to download it.
Replying to email with Xpress Mail
1. From the Inbox (or any folder), select an email to reply to.
2. Select Reply . If the original email was sent to other people besides yourself, and you want your reply to go to them as well as the person who sent it,
select Reply All .
3. Enter your message.
4. To add an attachment, see “Adding attachments to email with Xpress Mail” on page 97.
5. Select Send Now to send the email right away; select Send to send it later. (Send is useful if you’re not currently connected to the Internet.)
Forwarding email with Xpress Mail
1. From the Inbox (or any folder), select an email to reply to.
2. Select Forward .
94 :: Xpress Mail
3. Enter the name of the email recipient.
4. Enter your message.
5. To add an attachment, see “Adding attachments to email with Xpress Mail” on page 97.
6. Select Send Now to send the email right away; select Send to send it later. (Send is useful if you’re not currently connected to the Internet.)
Creating and sending email with Xpress Mail
1. From the Inbox (or any folder), select New .
2. Enter the addressee’s email address, a subject, and your message. Separate recipients’ names with commas (for example: “janesmith4028@earthlinkn.com, joesmith9056@yahoo.com”)
3. To add an attachment, see “Adding attachments to email with Xpress Mail” on page 97.
4. Select Send Now to send the email right away; select Send to send it later. (Send is useful if you’re not currently connected to the Internet.
Shortcuts for addressing email in Xpress Mail
You can have your smartphone enter addresses in new emails for you. There are three ways to automatically address new emails:
To save a draft of the message you are composing—for example, if you need to finish it later— select Cancel, and then select Save.
• By using an email link contained in an email you’ve received.
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• By using the Search feature, which finds addresses for you.
• By using the autocompletion feature, which completes addresses for you.
To use an email address in an email you’ve received:
1. From an open email, select a blue email address contained in the body of the message.
2. Enter the subject and text for the email you’re sending.
3. Select Send Now to send the email right away; select Send to send it later. (Send is useful if you’re not currently connected to the Internet.)
To use the Search feature:
1. From the Inbox (or any folder), select New.
2. Tap th e To: f ie l d.
3. If the recipient’s name appears in the list of contacts, check the box next to it.
4. If the recipient’s name doesn’t appear in the list:
• Type the first letters of the last name of the person
you want.
• Select the Search in pick list and choose a source
for your contacts.
• Select Go.
• Check the box next to the name when it appears
in the list below.
5. Select any additional recipient names.
6. Select Add.
7. Select Close.
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To use the autocompletion feature:
1. From the Inbox (or any folder), select New.
2. In the To: field, begin entering the name or email address of the message recipient. A list of names and addresses from your Contacts list that matches the characters you’ve entered is displayed. Continue entering characters to narrow the list, and select the name or address you want when it appears.
Adding attachments to email with Xpress Mail
1. Start a new email, either by replying to or forwarding an existing email, or by creating a new email altogether.
2. Select the attachment icon . The Attachments screen comes up.
3. Select the documents you want to attach.
4. Select Attach. Your email now shows the attachment.
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You can restore a message from the Deleted folder if you decide you want to keep it. Go to the Deleted folder, highlight the message, and then select the Move to Inbox icon (leftmost icon) at the bottom of the screen.
Deleting email messages with Xpress Mail
1. From the Inbox (or any folder), place a check mark in the box for the emails you want to delete.
2. Select Delete .
To retrieve deleted messages, see “Using different folders with Xpress Mail” on page 98.
Using different folders with Xpress Mail
Xpress Mail uses six preset folders:
• Email you receive goes into the Inbox folder (usually just called the Inbox).
• Email you compose goes into the Sent folder when you select Send Now.
• Email you compose goes into the Outbox folder when you select Send (because you want to send the message later—for example, if you are not currently able to connect to the Internet).
• Email you compose goes into the Drafts folder when you select Cancel and then select Save (for example, because you want to finish composing the message later).
• Email you receive goes into the Saved folder if after reading the message you open the menus and select Save from the Message menu.
• Email you delete after you receive it goes into the Deleted folder.
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