Palm Treo 600 Rogers User Guide

using your Treo

™

Includes setup information and instructions for most tasks

Contents

3 Contents 5 Welcome 6 If you read nothing else...

7 read this now: getting started 8

What you’ll need

9 Treo overview 12 Charging the battery 13 Inserting the SIM card 14 Turning Treo on and off 15 Making your ﬁrst call

17 ﬁrst day: learning the basics 18

Moving around the Treo screen

22 Using the keyboard 25 Launching applications 27 Setting up your computer 30 Synchronizing contacts and other

personal data

31 Battery life 32 Where to learn more

33 ﬁrst week: using phone,

web, and messaging

Phone overview

36 Dialing calls 39 Receiving calls 40 Using voicemail

42 Managing active calls 43 More ways to manage calls 47 Managing contacts 49 Deﬁning Favorites buttons 52 Using a phone headset 53 Browsing the web 60 Taking pictures with the camera 64 SMS 69 MMS 73 Sending and receiving messages

with Mail

81 ﬁrst two weeks: using

organizer features

Calendar

87 To Do List 90 Memo Pad 91 CityTime 93 Calculator 95 Looking up contacts and other information 97 Beaming information

99 ﬁrst month: managing

applications

100

Installing applications

103 Removing applications 104 Using Application Info 105 Using expansion cards

Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, and Blazer are among the trademarks or registered trademarks owned by or exclusively licensed to palmOne, Inc. or its subsidiaries. Palm, Palm OS, HotSync, and the Palm Powered logo are trademarks or registered trademarks licensed to palmOne, Inc.. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. © 1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

Disclaimer and limitation of liability

palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Software download available

Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download this software from www.palmOne.com.

406-10042-00

Welcome :: 5

4 ::

Table of Contents

Welcome

Congratulations on the purchase of your Treo™ phone. You now have

• an advanced mobile phone*

• a Palm Powered™ organizer with portable expansion

capability (SD media)

• a digital camera

• email*

• web browsing*

• SMS*

• MMS**

all in one compact and indispensable device.

Requires service contract with your mobile service provider

MMS requires MMS services running on GPRS

This guide will help you set up your Treo and quickly learn to use it.

LOOK HERE: Don’t miss the helpful tips and crossreferences given in this column.

109 when you’re ready:

customizing your Treo

110

Phone settings

113 System Sound settings 114 Display and appearance 116 Applications Launcher settings 117 Button settings 118 Date and time settings 120 General Preferences 121 Locking your phone and data

127 if something happens: help 128

Upgrading from another Palm Powered device

130 Trouble installing Palm Desktop? 131 Resetting your Treo 133 Screen 134 Network connection 137 Synchronization (HotSync) 140 Mail 143 Web 144 Camera 145 Third-party applications 146 Errors 147 Making room on your Treo 148 Voice quality

150 glossary 152

FCC

153 Index 160 Speciﬁcations

read this now: getting started :: 7

If you read nothing else...

This guide is designed to get you using your Treo quickly, starting with just the basics. As you become more comfortable with your Treo and want to learn more, come back and read the other sections.

6 :: If you read nothing else...

read this now:

getting started

Read this Now: Getting Started

Follow the instructions on pages 7-16 to set up your Treo and make your ﬁrst call.

First Day: Learning the Basics

Read through pages 17-32 to learn how to enter text, move around the screen and set up synchronization.

First Week: Using Phone, Web and Messaging

Learn how to use all the great wireless features of your Treo on pages 33-80, including phone, email, web browsing, and messaging.

First Two Weeks: Using Organizer Features

Your Treo is not just a phone. It also includes a full-featured Palm Powered organizer that gives you instant access to your Calendar, To Do List, Memo Pad, CityTime, Calculator, and more. See pages 81-98.

First Month: Managing Applications

Explore pages 99-108 to learn how to add or delete extra applications and use an expansion card with your Treo.

When You’re Ready: Customizing your Treo

Once you’ve learned the basics, you’ll want to explore additional features on your Treo and customize its settings. See pages 109-126 for information about these features.

If Something Happens: Help

If something goes wrong or you can’t ﬁgure out how to use a Treo feature, we can help. See pages 127-148 for the answers to frequently asked questions.

What you’ll need

As you work through the instructions in this guide, you’ll need all the items that came in the Treo box (see page 9) as well as the following:

• a SIM card for which you have an activated mobile account with data services

• a location with wireless coverage for your phone

• an electrical outlet

• the computer with which you will synchronize your personal data

• the CD included in the box

We recommend choosing the GPRS data service option. You cannot use email, web browsing, or picture messaging without data services of some type.

8 :: What you’ll need

Treo overview

You should have received all of the following components in the Treo box:

Hardware

• Treo handset

• AC charger

• USB HotSync®cable

• headset

• electrical socket adapter(s) (if required in region)

Documentation and software

• Using Your Treo (this book)

• Synchronization software CD

Treo handset features

The following illustrations show the locations and names of the physical features of the Treo. Refer back to these illustrations while following the instructions in this guide.

A. Antenna B. Wireless Mode button C. Infrared (IR) port D. Ringer switch E. Stylus F. Expansion card slot G. SIM slot

Treo overview :: 9

You can purchase a separate serial HotSync cable and other accessories. For more information, visit www.palmOne.com.

Warranty does not cover damage by Secure Digital (SD) cards which do not meet SD Memory Card Speciﬁcations. SD cards which do not meet SD Memory Card Speciﬁcations may damage Treo 600.

Treo overview :: 11

A. SIM slot B. Camera lens C. Speaker D. Reset button E. Reset tool (within stylus)

10 :: Treo overview

A. Phone receiver B. LED (Wireless Mode and charge indicator) C. Volume buttons D. Phone E. Calendar F. Headset jack G. HotSync and power supply connector H. Microphone I. Messaging J. Screen on/off button K. 5-way navigation control

Be careful not to scratch or crush your Treo’s touchscreen. Do not store it in a place where other items might damage it.

IMPORTANT: Treo’s speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized.

Charging the battery

Before using your Treo, you need to charge the battery. It may not turn on at all when you ﬁrst remove it from the box. We recommend three hours for a full charge, or until the LED is solid green.

1. Plug the AC charger into a wall outlet. If necessary, connect an adapter.

2. Connect the charger cable to the bottom of the Treo with the word UP

facing the same way as your Treo screen.

A. LED

3. To conﬁrm your Treo is charging, check the LED.

• When the LED is solid red, your Treo is charging.

• When the LED turns solid green, your Treo is fully charged.

• If the LED does not turn on when you connect your Treo to the

charger, double-check the cable connection and the electrical outlet to which it is connected.

After you turn on your Treo, the onscreen battery gauge displays power status:

• Full battery icon : Battery is charged

• Partial battery icon : Battery has some power and is not charging

• Empty battery icon : Battery needs charging immediately

• Red lightning bolt : Charging

• Green lightning bolt with full battery : Fully charged

12 :: Charging the battery

Inserting the SIM card

Your Subscriber Identity Module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo, you need to insert the SIM card. If a SIM card did not come with your Treo, your mobile service provider will give you one when you subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM. This Treo is not compatible with older 5-volt SIM cards.

A. SIM tray B. SIM card C. Notches D. SIM slot

1. Slide the SIM tray out of the Treo.

2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place.

3. Slide the SIM tray back into the Treo.

4. If your SIM card is not already activated, follow the activation steps provided by your mobile service provider or contact them directly for assistance. If you want to use email, web browsing, and MMS, be sure to conﬁrm that your SIM card is activated for data services.

Battery consumption varies based on your personal usage. Consumption factors include signal strength, backlight and speakerphone usage, and whether calls are data or voice calls.

Your mobile service provider may already have inserted the SIM card into your Treo. In that case, skip to page 14.

To remove the SIM card, pull the SIM tray out of the slot and remove the card from the tray.

Inserting the SIM card :: 13

Making your ﬁrst call

We recommend that you charge your Treo for a full three hours (or until the LED is solid green) before using it for the ﬁrst time.

1. Press and hold the Wireless Mode button . You will hear a series of ascending tones.

2. If a Welcome screen appears, follow the onscreen instructions to set up your Treo.

3. Allow the Treo to complete a network search. The search may take several seconds. When it is complete, the network status icon appears in the upper right.

4. If prompted for a PIN, enter it on the PIN screen. The default PIN is often 1234. Otherwise, your mobile service provider may have given you some documentation with this information. Contact your mobile service provider for help.

5. Press Phone .

6. Using the number pad on the Treo keyboard, type the desired phone number.

7. Press Center to dial.

8. When your call is complete, use the 5-way navigation control to choose Hang Up.

Turning Treo on and off

You can use the Palm OS features of your Treo independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately.

Turning the screen on and off

1. Press the Screen button to turn on the screen.

2. Brieﬂy press the Screen button to turn off the screen.

Turning Wireless Mode on and off

Wireless Mode allows your Treo to connect to a mobile network so that you can make and receive phone calls and use other wireless services.

1. Press and hold the Wireless Mode button to turn on Wireless Mode. You will hear a series of ascending tones. When Wireless Mode is on, your Treo connects to a mobile network, and you can use the phone and Internet features (if supported by the local network).

2. Press and hold the Wireless Mode button again to turn off Wireless Mode. You will hear a series of descending tones. When Wireless Mode is off, your Treo does not have a connection to any mobile network. You can still use the organizer and other Palm OS features. This is ideal for airplane ﬂights and for maximizing battery life.

14 :: Turning Treo on and off

Treo includes a keyboard backlight for nighttime use. The keyboard backlight activates automatically when the screen turns on, but shuts off if the keyboard is not in use. When the screen is on, press Option then the P key to manually activate the keyboard backlight.

Making your ﬁrst call :: 15

If No Service appears in the upper left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your mobile service provider for assistance.

If the Welcome screen does not appear, recalibrate the touchscreen. This ensures that the screen responds accurately to taps (see page 133).

Learn how to quickly redial your most recent calls on page 38.

ﬁrst day: learning the basics :: 17

ﬁrst day:

learning the basics

Adjusting call volume

While a call is in progress, press the volume buttons on the side of your Treo to adjust call volume.

A. Volume buttons

What’s my number?

1. Make sure Wireless Mode is on (see page 14).

2. Press Phone .

3. Press Menu .

4. From the Options menu, choose Phone Info (/I). If your phone number is not displayed, exit Phone Info, and make sure your SIM card is properly inserted in the SIM slot. If your phone number still does not appear in Phone Info, consult your mobile service provider.

A. Look here for your phone number

16 :: Making your ﬁrst call

Moving around the Treo screen

To move around the Treo screen, you can use the 5-way navigation control, or tap items on the screen with the stylus. With use, you will ﬁnd your own favorite way to scroll, highlight, and select menu commands.

The 5-way navigation control includes Right, Left, Up, Down, and

Center buttons.

A. Up B. Down C. Left D. Right E. Center

Scrolling through screens

As on a computer, you scroll on the Treo to move from ﬁeld to ﬁeld, or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:

• Press the 5-way navigation control on the front of the Treo. Pressing Right , Left , Up , and Down moves to the next ﬁeld, button, or action in that direction.

18 :: Moving around the Treo screen

• Tap an onscreen scroll arrow:

• Press Option and Up or Down to scroll to the next page of

information within the current record.

• When inside a text ﬁeld, press Up and Down to scroll through the text.

• Drag the slider of an onscreen scroll bar.

Highlighting items

The 5-way navigation control lets you highlight items before launching or selecting them.

• When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, the button acquires a blue glow around its border.

• When a phone number, email address or web link is highlighted on a web page or in a message, the text appears in reverse type (light text on a dark background).

• When an entire text entry ﬁeld is highlighted, you can press Center to edit the text. After you edit the text, press Center again to highlight the entire ﬁeld.

Moving around the Treo screen :: 19

Some third-party applications may not work with 5-way navigation, and you must use the stylus instead.

In this guide, we use arrow icons to indicate directions on your Treo’s 5-way navigation control. These are different from any onscreen arrows that you tap with your stylus or select with the 5-way control to display pick lists.

5-way buttons:

On screen arrows:

Once you’ve launched an application (see page 25), you can experiment with using the navigation control to highlight different screen elements.

1. Press Menu to display an application’s menus.

2. Press Right and Left to switch between menus.

3. Press Up and Down to highlight a menu item.

4. Press Center to choose the menu item, or press Menu to close the menu and cancel your selection.

Choosing options in a pick list

A range of options is often presented in a type of menu called a

pick list,

which can be identiﬁed by a downward-pointing arrow. Pick lists are different from the application menus described above.

• Use the 5-way navigation control to highlight the pick list, then press Center to display the items in the list. Press Up and Down to highlight the item you want, then press Center to accept your selection.

• To exit the pick list and cancel your selection, press Left or Right .

• Use your stylus to tap the pick list, then tap the item you want from the list.

You can also use the stylus to highlight text on the screen. When text is highlighted it appears in reverse type.

• Drag the stylus across the text you want to highlight.

• Double-tap a word to highlight it.

• Triple-tap a line of text to highlight it.

Accessing command buttons

Command buttons, such as New, OK, and Details appear at the bottom of the screen. In many cases you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Contacts list or Mail inbox, press Right to jump to the ﬁrst button.

• From a screen where you create or edit entries, such as Edit Contacts or Day View in Calendar, press Center to jump to the ﬁrst button.

• From a dialog box, such as the Edit Categories, press Right to scroll to the ﬁrst button, or press Option then Return for OK, or Option then Backspace for Cancel.

Choosing or activating items

After highlighting an item with the 5-way navigation control, you can choose or activate it by pressing Center. You can also choose an item by tapping it with the stylus.

Selecting menu items

Many applications have menus to provide access to additional features. These menus are usually hidden from view, but they appear when you press Menu . To get the most out of your Treo, it’s a good idea to familiarize yourself with the additional features available through the various application menus.

Moving around the Treo screen :: 21

20 :: Moving around the Treo screen

Most menu commands have keyboard shortcuts listed in the menu. To use a shortcut, press Menu plus the shortcut letter. You don’t have to see the menu item to use the shortcut.

Using the keyboard

A. Option B. Shift/Find C. Alt D. Space E. Applications Launcher F. Menu G. Return H. Backspace

Using the keyboard backlight

• To turn on the backlight, press Option then . The backlight may not be visible in bright sunlight.

• The backlight will turn off if the keyboard is not in use.

Entering lowercase and uppercase letters

• To type lowercase letters, press the desired keys.

• To type an uppercase letter, press Shift , then type a letter. You don’t need to hold down Shift while typing a letter.

• To turn Caps Lock on, press Shift twice. To turn it off, press Shift

again. When Caps Lock is on, this symbol appears in the lower

right:

Entering numbers, punctuation, and symbols that appear above the letters on the keys

• Press Option , then press the key with the desired character shown above the letter. You don’t need to hold down Option while pressing the second key.

• To turn Option Lock on, press Option twice. To turn it off, press Option again. When Option Lock is on, this symbol appears in the lower right:

Entering other symbols and accented characters

1. Type the character that corresponds to the symbol or accented character you want. See the table on the next page.

2. Press Alt .

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character, or just continue typing the next character.

Using the keyboard :: 23

22 ::

Using the keyboard

When using the keyboard, most people ﬁnd it easiest to hold the Treo with two hands and use the tips of both thumbs to press the keys, as shown above.

In many applications you can view a list of all the alternate characters. From the Edit menu, choose Keyboard Help (/G).

Some application views automatically default to Option Lock, such as the Dial Pad of the Phone application, or the Calculator. In this case, you do not have to hold down Option to enter numbers.

The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate characters available for the e key are é, è, ë, ê and .

Launching applications

Each of the three application buttons on the front of the Treo can be used to launch two applications. To access a button’s primary application, simply press the button. To access a button’s secondary application, press Option , then press the application button. The fourth button turns the screen on and off, and controls the keyguard.

A. Phone B. Calendar C. Messaging D. Screen

Launching applications :: 25

24 ::

Symbols and accented characters

Type... then press Alt Type... then press Alt Type... then press Alt

to choose... to choose... to choose...

b or B

f or F

l or L

m or M

á à ä â ã å æ

Á À Ä Â Ã Å Æ

ç ¢ © ^ ˆ

Ç ¢ © ^ ˆ

† ‡

† ‡ –D

é è ë ê

É È Ë Ê

í ì ï î

Í Ì Ï Î

ó ò ö ô œ õ ø

Ó Ò Ö Ô Œ Õ Ø

% ¶

ß ˇs §

ß ˇS §

~ ™ † ‡

ú ù ü û

Ú Ù Ü Û

ÿ ¥

Ÿ ¥

% ‰ ˚

? ! …

„

; :-) :-( ;-) :-D

‘ ’ < > ~ `

“ ” « »

£ ¥ ¢

_ ~ • = – —

% \ ÷ |

< [ { ‹

> ] } ›

p or P

r or R

t or T

x or X

(

)

You can also customize the buttons yourself; see page 117 for details.

Your mobile service provider may have customized the applications associated with each button.

Setting up your computer

Synchronization lets you enter information on your computer (using Palm Desktop or Microsoft Outlook for Windows) and then efﬁciently transfer that information to your Treo. At the same time, changes you make on the Treo are transferred to Palm Desktop or Microsoft Outlook. Even if you manage all your contacts on your Treo, synchronization is a great way to back up your data.

Before you can synchronize, you need to install the Palm Desktop synchronization software on your computer. Even if you already own a Palm Powered device and have installed a previous version, you must install the software that comes on the CD with your Treo.

Windows 98SE, Me, 2000, or XP*

• 32 MB of memory

• 30 MB of free hard disk space

• CD-ROM drive

• available USB port

• USB HotSync cable (included with your Treo)

Windows NT 4

• 32 MB of memory

• 30 MB of free hard disk space

• CD-ROM drive

• available serial port

• serial HotSync cable (sold separately)

Macintosh OS 10.1-10.3.x*

• 32 MB of memory

• 25 MB of free hard disk space

• CD-ROM drive

• USB port

• USB HotSync cable (included with your Treo)

later versions may also be supported

Button Primary application Secondary application

Phone + Blazer®Web Browser Calendar + Calculator SMS + Mail Screen (on/off) + Keyguard

In Palm OS, you access all available applications through a screen called the Applications Launcher:

1. Press Applications Launcher .

2. Use the 5-way navigation control to highlight the application you want to use.

3. Press Center to launch the selected application.

IMPORTANT: If you’re upgrading from another Palm Powered device, follow the upgrade steps on page 128 before you set up your computer for your new Treo.

If you are synchronizing with a computer that is running Windows NT 4, you must use a serial HotSync cable, available for separate purchase at www.palmOne.com.

Setting up your computer :: 27

Press Applications Launcher repeatedly to cycle through different categories of applications.

In the Applications Launcher, you can type the ﬁrst few letters of the application’s name to highlight it. For example, if you type c it highlights Calendar, then if you type i it highlights CityTime. If you pause and then type i, it highlights the ﬁrst application that starts with i.

26 :: Launching applications

Installing the Palm Desktop synchronization software on your computer

Your computer needs to have all its resources available to install the software. Follow these guidelines for a successful installation:

1. Exit any applications that are currently running on your computer,

including those running in the background.

2. Insert the CD that came with your Treo into the CD-ROM drive on your

computer. If you are installing on a Macintosh, double-click the CD icon on the desktop, then double-click the Installer icon.

3. Follow the onscreen instructions of the installation program. Click Install

Now to install the Palm Desktop software. Please note these important points about the installation process:

• If a language selection screen appears, click the same language you use on your Treo.

• During the installation process, you will be prompted to synchronize for the ﬁrst time.

Connecting your Treo to your computer

1. Plug the AC charger into a wall outlet. If necessary connect an adapter.

2. Connect the charger to the short end of the HotSync cable. Be sure to match the sides of the connectors labeled UP.

3. Plug the USB HotSync cable into an available USB port on your computer.

4. Connect the long end of the HotSync cable to the bottom of your Treo with the button facing up.

A. USB cable B. HotSync button

Setting up your computer :: 29

28 ::

Setting up your computer

For best performance, plug your USB synchronization cable directly into a USB port on your computer. If you use a USB hub, make sure it is a powered hub.

If you are installing on a computer at work, make sure your company allows you to install new software. Contact your company’s IT department for help.

Battery life :: 31

Battery life

Battery life depends on individual usage. When used as a phone, your Treo battery provides approximately 6 hours of talk time or 10 days of standby time. When used as an organizer only (no phone), the battery provides about 10 days of normal use.

Maximizing battery life

You can increase the life of your Treo battery by following a few easy guidelines. Remember that battery life depends on how you use your Treo.

• Charge your Treo whenever you’re at your desk. The Li-Ion battery in your Treo has a much longer useful life when it is

topped off

frequently, versus

charging it after it is fully drained.

• The wireless features (phone, email, messaging, and web) of your Treo generally consume more power than its organizer features. However, if you spend a lot of time using the camera, games, media players, eBooks, or other Palm OS applications, keep an eye on the battery level and charge when necessary.

• If you don’t plan to use the wireless features on your Treo for a while, you may want to turn off Wireless Mode (see page 14). You can forward calls to a different number or let all calls be picked up by voicemail (see page 45).

• As with any mobile phone, if you are in an area with no wireless coverage, your Treo searches for a signal, which consumes power. If you cannot move to an area of better coverage, you may wish to temporarily turn off Wireless Mode.

• Use the keyboard backlight (see page 22) only when you need it.

• Turn down the screen brightness (see page 114).

• Decrease the Auto-off setting in General Preferences (see page 120).

This turns off your screen automatically after a shorter period of inactivity.

Synchronizing contacts and other personal data

Before you can synchronize your contacts and other personal data, you must install the Palm Desktop software from the CD that came with your Treo. See page 29 for instructions.

1. Connect your Treo to your computer as described on page 26.

2. Press the HotSync button on the cable.

A. HotSync button

3. Wait for your Treo to display a message indicating that the process is complete.

• If nothing happens, make sure that you installed the Palm Desktop software and that the HotSync Manager application is running on your computer ( ).

• If you want to synchronize data with applications other than Palm Desktop or Microsoft Outlook, you need to purchase additional thirdparty conduit software.

• If you have any problems performing a HotSync operation, see pages 137-139 for troubleshooting suggestions.

IMPORTANT: You must charge your Treo fully before using it the ﬁrst time. Wait until the LED turns solid green which may take up to three hours.

If the battery drains to the point where your Treo doesn’t turn on, the Treo stores your data safely for about three days. We recommend that you charge and synchronize your Treo every day, especially if you use your phone often.

If the battery is fully drained, it may take a few moments for the LED to turn on while charging.

30 :: Synchronizing contacts and other personal data

We strongly recommend that you install the Palm Desktop synchronization software soon after you start using your Treo, and that you synchronize your Treo and computer frequently to keep your information up-to-date (and backed up) in both locations.

ﬁrst week:

using phone, web, and messaging

ﬁrst week: using phone, web, and messaging :: 33

32 ::

Where to learn more

A quick introduction to your new Treo

• Tutorial: The Tutorial teaches you how to use many features of your Treo.

It is already installed on your Treo and you can launch it any time.

While using your Treo

• Tips: Many of the built-in applications include helpful tips for getting the

most out of your Treo. To view these tips, launch an application, press Menu , then from the Options menu, choose Tips.

• Information: Many screens have an Information icon in the upper-

right corner. Tap the Information icon with your stylus to learn about the tasks you can perform in that dialog.

• Online support from palmOne: For up-to-date downloads, troubleshooting

and support information, check out www.palmOne.com/support/treo600.

If you need more information

• Books: Many books on Palm Powered devices are available in local or

online book retailers (look in the computers section).

• Online forums: Consult online Treo user discussion groups to swap

information and learn about areas you may ﬁnd nowhere else.

• Customer service from your mobile service provider: For questions

about your mobile account or features available on the network, contact your mobile service provider for the latest information and help.

To launch the built-in tutorial:

1. Press Applications Launcher.

2. Choose the pick list in the upper-right, select All.

3. Choose the Tutorial icon.

4. Follow the onscreen instructions in the Tutorial.

You can monitor the status of several items, using icons at the top of the Phone screen:

Network name Displays the name of a mobile service provider when

Wireless Mode is on and you are in a coverage area. If you are outside a coverage area, No service or SOS Only appears instead.

Appears when call forwarding is active.

Appears when you have voicemail. Some networks use a full-screen alert instead. Call your mobile service provider for more information.

Appears when ALS, Alternate Line Service, is active. This feature may not be available on all accounts or regional networks. Contact your mobile service provider for more information.

Appears when Wireless Mode is on. The bars display the signal strength. The stronger the signal, the more bars appear. If you are outside a coverage area, no bars appear.

The triangle appears when Wireless Mode is on and a GPRS network is within range. Some service providers do not show the triangle.

Appears when you are connected to a GPRS network and a data session is active (for example, when you are browsing the web). You can still receive calls.

Displays the battery charge status. As the battery drains, the icon changes from blue to clear, and then to red when it’s time to recharge.

Appears when your Treo battery is charging.

Appears when your Treo battery is fully charged.

Phone overview

The Phone application lets you make and receive calls, store information about your contacts, and store Favorites for contacting people and launching applications. Be sure you know how to turn on Wireless Mode before reading this section (see page 14).

Accessing the Phone application

• Press Phone .

34 :: Phone overview

Phone overview :: 35

To display details about your battery power, tap the battery icons at the top of the screen.

If ALS is active and available, you can press and hold # to switch lines.

Dialing calls

Your Treo offers several options for making phone calls. As you get familiar with your Treo, you’ll discover which method you prefer.

Dialing with the keyboard

1. Press Phone .

2. Using the numbered keys on the keyboard, start typing a phone number. You do not need to press Option to access the numbers on the keyboard.

3. Press Center to dial.

Dialing by contact name

Before you can dial a call by contact name, you must create some contacts (see page 47), or import them with a HotSync operation (see page 30) or from your SIM card (see tip on page 48). The ﬁrst time you display the Contacts list, Treo asks if you would like to import any numbers from your SIM card into your Contacts list.

1. Press Phone .

2. Use the 5-way navigation control to access the Contacts list.

3. Using the keyboard, begin typing one of the following for the contact you want to call:

• First initial and last name

• First name

• Last name

4. Choose the number you want to dial.

5. Press Center to dial.

To start another search, press Backspace to delete letters you’ve entered. Or, just press Phone to start all over.

Dialing calls :: 37

Dialing with a Favorites button

Before you can use Favorites buttons, you must create some Favorites entries. See page 49.

1. Press Phone .

2. Use the 5-way navigation control to access your Favorites buttons.

3. Highlight the desired button.

4. Press Center to dial the selected button.

Dialing using the onscreen Dial Pad

1. Press Phone .

2. Tap the onscreen Dial Pad to enter the number.

3. Press Center to dial.

36 :: Dialing calls

To see more information for a person in your Contacts list, highlight the name and press Center to view their address, company and other details.

You can begin a Name Lookup immediately from the Main view in the Phone application. From the Options menu, select Display Preferences, and choose Typing Starts Contacts Search.

You can paste numbers directly into the Dial Pad view. Copy a number from another application, then switch to Dial Pad view. Press Menu, then from the Edit menu, choose Paste. Press Center to dial.

Receiving calls

To receive calls, Wireless Mode must be on. This is different from having just the screen turned on (see page 14).

To answer a call, do one of the following:

• Using the 5-way navigation control, choose the onscreen Answer button.

• If the headset is attached, press the headset button.

To ignore a call and send it to voicemail, do one of the following:

• Press Backspace .

• Using the 5-way navigation control, choose the onscreen Ignore button.

To silence the ringer while your phone is ringing:

• Press the volume buttons or any key on your Treo except the 5-way navigation control, Space, Return, or Backspace.

• To immediately silence all system sounds including the ringer, slide the ringer switch to Sound Mode Off .

When you silence the ringer, you can either answer the call or let it ring through to voicemail.

If audio (MP3 music, for example) is playing, and a call arrives, you can still hear the phone ringing softly. To answer the call, do one of the following:

• Using the 5-way navigation control, choose the onscreen Answer button.

• Press the headset button (if headset is attached).

The audio continues playing but you won’t hear it during your call.

Dialing from a web page or text message

Treo recognizes most phone numbers that appear in web pages or text messages.

1. Use the 5-way navigation control to highlight the phone number you want to dial in the web page or text message.

2. Press Center to dial.

Redialing the last number you called

Do either of the following to redial the last number you called:

• Press Phone , then press Center to display a list of your most recently dialed numbers.

• Press Phone , then use the 5-way navigation control to launch Dial Pad. Choose Dial to display the last number you dialed.

• Press Phone , then press Menu . From the Views menu, choose Call Log (/Y). This view shows all your recent calls in chronological order.

38 :: Dialing calls

Receiving calls :: 39

To prevent calls from accidentally being answered while the phone is in a pocket or briefcase, you can disable the touchscreen when an incoming call arrives (see page 121).

See a photo of the person calling you! Learn how to assign a caller ID picture on page 112.

If you can’t highlight and dial a phone number on a web page or in a text message, using the 5-way navigation control or stylus, it means that Treo does not recognize it as a phone number.

Voicemail notiﬁcation

When you have a new voicemail message, you are notiﬁed with an alert. A voicemail icon may also appear near the top of your screen (this feature is not supported by all mobile networks).

Retrieving voicemail messages

1. Press Phone .

2. From the Phone application Main view, Dial Pad, or Favorites, press and hold 1 on the keyboard. Treo dials your mobile service provider’s voicemail system.

3. Enter your voicemail password using the Treo keyboard, or choose Extra Digits if you deﬁned this option (see page 51 for information on editing Favorites buttons). Remember, you do not need to press Option to type numbers, *, or # while on an active call.

Using voicemail

Setting up voicemail

1. Turn on Wireless Mode, as described on page 14.

2. Press Phone .

3. Use the 5-way navigation control to access Favorites.

4. Choose the voicemail Favorites button.

Your Treo connects to your mobile service provider’s automated voicemail system. If your Treo is unable to connect to the automated system, please contact your mobile service provider for assistance.

Using voicemail :: 41

40 ::

Using voicemail

If a voicemail icon appears in the title bar at the top of the screen, you can tap this icon to retrieve your voicemail.

Managing active calls

When you make or receive a call, the Active Call view appears. Use the 5-way navigation control to access the onscreen buttons in this view:

• Hang Up (or pressing Backspace ): Ends the call immediately. You can

also press the headset button (if the headset is attached).

• Spkr-phone (or pressing Space ): Switches to the personal

speakerphone.

• Hold (or pressing Period ): Places the current call on hold.

• Dial Pad: Opens the Dial Pad so you can manually dial additional numbers.

• Mute: Mutes the Treo microphone so you cannot be heard.

• Add Call: Lets you place another call while keeping the ﬁrst call active.

First choose Hold, then choose Add Call.

• Extra Digits: Dials any extra digits (such as a password or extension) that

you assigned to a Favorites button. See page 50 for information on creating a speed dial Favorites button.

A. Caller’s name and number B. Current duration of call C. Hang up immediately D. Switch to speakerphone E. Place current call on hold F. Mute the microphone G. Open Dial Pad view

More ways to manage calls

Treo offers many advanced telephone features, including call waiting, conference calling, and call forwarding.

Making a second call

You can make a second call while your ﬁrst call is still active.

1. After dialing the ﬁrst number, use the 5-way navigation control to choose Hold.

2. Use the navigation control to choose Add Call.

3. Dial the second number using Favorites, Contacts, Dial Pad, Call Log, or Redial list (see pages 36-38).

The Active Call view now includes two status lines, each representing one of the calls. To switch between the two calls, choose Swap.

42 :: Managing active calls

More ways to manage calls :: 43

Press Phone repeatedly to toggle between the Active call screen and the Main view of the Phone application.

The personal speakerphone lets you use other features, such as checking your calendar, during a call.

The Extra Digits button appears only during outbound calls to numbers that include pre-deﬁned extra digits (see page 50).

To avoid accidentally pressing onscreen buttons while you’re holding the phone up to your ear to speak, you can disable the touchscreen during active calls (see page 122).

You can use nearly any other application on Treo while holding a phone conversation, including the organizer features and SMS. You cannot send and receive email while on an active call. To return to an active call from another application, press Phone

Answering a second call (call waiting)

When you are on an active call, you can receive a second call. When the second call comes in, the Call Waiting dialog appears, giving you the following options for handling the second call:

• To place the current call on hold and answer the new call, use the 5-way navigation control to choose Answer.

• To send the new call to voicemail, use the navigation control to choose Ignore.

Making a conference call

You can join a total of ﬁve other calls in a conference session, provided that your network and service plan include 6-way conferencing. Please contact your mobile service provider for more information. Minutes in your mobile account may be deducted for each active call you place.

1. While the ﬁrst call is active, place or answer a second call.

2. Use the 5-way navigation control to choose Conf. This joins the two active calls in a conference session.

3. Repeat this process to add other calls to the conference call.

4. To end the conference, use the navigation control to choose Hang Up and end all the calls.

Forwarding all calls

You can forward all of your calls to another telephone number. You can also selectively forward certain calls (see page 46). Keep in mind that your mobile service provider might charge you for forwarded calls.

1. Press Phone .

2. Press Menu .

3. From the Options menu, choose Call Preferences (/A).

4. Choose the Forward all calls pick list.

• If the forwarding number appears in the pick list, select the number.

• If the forwarding number does not appear in the pick list, select Edit

Numbers, then choose New. Enter a forwarding number, including the area code or country code if it is different from your mobile phone number. Choose OK to ﬁnish.

5. Choose OK.

44 :: More ways to manage calls

More ways to manage calls :: 45

Managing contacts :: 47

Managing contacts

Contacts is a view in Phone. If you are familiar with Palm Powered devices, you may recognize this application as similar to the Address Book on previous devices.

Adding a contact

1. Press Phone .

2. Use the 5-way navigation control to access the Contacts list.

3. Choose New Contact.

4. Use the 5-way navigation control to move between ﬁelds as you enter information.

5. To place the entry in a category or mark it private, choose Details.

6. To add a note to an entry, choose Note.

7. After you enter all the information, choose Done.

Forwarding calls under certain conditions

You can forward calls to another number when the line is busy, a call is unanswered, Wireless Mode is off, or you are outside a coverage area.

1. Press Menu .

2. From the Options menu, choose Call Preferences (/A).

3. Choose the Forward all calls pick list, then select Don’t forward calls.

4. Choose any of the following pick lists:

• When busy: Forwards calls if the phone is busy.

• Not answered: Forwards calls instead of sending to voicemail.

• Off/No service: Forwards calls when your Treo is not connected to a

mobile network. If the forwarding number appears in the pick list, select the number. If the forwarding number does not appear in the pick list, select Edit Numbers then choose New, enter a forwarding number, and choose OK to ﬁnish.

5. Choose OK.

Call Barring

Call Barring lets you prevent unauthorized calls on your Treo. This feature may not be available on all mobile networks. Contact your mobile service provider for more information.

You must enter your Call Barring password every time you change your Call Barring preferences. Contact your mobile service provider if you do not know this password.

1. Press Menu .

2. From the Options menu, choose Call Barring.

3. Choose the onscreen pick lists, then select your Call Barring preferences.

4. Choose OK.

If you have several contacts to enter, it’s more efﬁcient to use the Palm Desktop software or Microsoft Outlook on your computer and then synchronize data between the Treo and your computer. For more information, see page 30.

In the Contacts View, Up and Down move to the previous or next Contacts record.

Be sure to label your contacts’ mobile numbers correctly. The SMS application (see page 64) will only look up numbers labeled as Mobile.

46 :: More ways to manage calls

Deﬁning Favorites buttons

Treo provides 50 programmable Favorites buttons for quick access to the following common tasks:

• Dialing a phone number (speed dial)

• Launching an application

• Accessing a web page

• Addressing a text message

• Accessing voicemail (preset on Treo)

Your mobile service provider may include special Favorites buttons on your Treo that are customized for their services.

When you are in the Main, Favorites, or Dial Pad view, you can press and hold a Quick Key to launch the Favorite associated with that key. Quick Keys are optional, must be letters, and are not case sensitive.

Viewing or changing contact information

1. In the Contacts list, begin typing one of the following for the contact you

want to view or edit:

• First initial and last name

• First name

• Last name

2. Choose the name of the entry you want to open.

3. Choose Edit.

4. Make changes to the entry as necessary.

5. Choose Done.

Deleting a contact

1. Open the contact you want to delete.

2. Press Menu .

3. From the Record menu, choose Delete Contact (/D).

4. Choose OK.

Deﬁning your business card

1. Create a new contact with your business card.

2. While still in Contact Edit view, press Menu .

3. From the Record menu, choose Select Business Card.

Now you can beam your business card to other Palm OS devices. In any Phone view, press Menu . From the Record menu, choose Beam Business Card (/M).

48 :: Managing contacts

Deﬁning Favorites buttons :: 49

To see the next page of Favorites, press Right repeatedly. To see the previous page, press Left repeatedly.

Import contacts from your SIM quickly and easily. Press Phone, then use the 5-way navigation control to open Contacts view. Press Menu, then from the Record menu, choose Import from SIM.

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