Palm Treo 600 User Manual

using your
Treo

™

600

smartphone
by palmOne

Includes setup information and instructions for most tasks

Copyright

Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, Blazer, Palm, Palm
OS, HotSync, Graffiti, and Palm Powered are among the trademarks or registered t r ademarks owned b y or li censed t o
palmOne, Inc. or its subsidiaries. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet browser software. ©
1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered
trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a
registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license.
All other brand and product names are or may be trademarks of, and are used to iden tify products or services of, their
respective owners.

Disclaimer and limitation of liability

palmOne, Inc. and its suppliers assume no responsibility for any damage or loss res u lting from th e u se of this g u id e.
palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties th a t may arise th rough
the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by
deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important
data on other media to protect against data loss.

Software download available

Palm® Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your
computer, you can download this software from www.palmOne.com.

406-10058-00

Contents

1 Contents
3 Welcome
4 If you read nothing else...

5 read this now:

getting
started

What you’ll need

6
7 Treo overview
11 Charging the battery
13 Turning Treo on and off
14 Making your first call

17 first day:

learning the basics

18

Moving around the Treo™ screen

23 Using the keyboard
26 Launching applications
28 Setting up your computer
31 Synchronizing contacts and other personal

data

32 Battery life
34 Where to learn more

35 first week:

using phone, web, and messaging

Phone overview

36
38 Dialing calls
41 Receiving calls
42 Using voicemail
44 Managing active calls
45 More ways to manage calls
49 Managing contacts
51 Defining Favorites buttons
54 Using a phone headset
55 Browsing the web
63 Working with pictures
68 SMS
74 MMS

81 first two weeks:

using
organizer features

Calendar

82
88 To Do List
92 Memo Pad
93 CityTime

Contents :: 1

95 Calculator
98 Looking up contacts and other information
101 Beaming information

105 first month:

managing applications

106

Installing applications

109 Removing applications
110 Using Application Info
111 Using expansion cards

115 when you’re ready:

customizing your Treo™

116

Phone settings

120 System Sound settings
121 Display and appearance
123 Applications Launcher settings
124 Button settings
126 Date and time settings
128 General Preference s
129 Locking your phone and data

137 if something happens:

help

Upgrading from another Palm Powered™

138

device

140 Trouble installing Palm Desktop?

141 Resetting your Treo
143 Screen
144 Network connection
147 Synchronization (HotSync)
150 Web
151 Pictures
152 Third-party applications
153 Making room on your Treo
154 Voice quality
156 Glossary
158 FCC
163 Index

175 Specifications

2 :: Contents

Welcome

Congratulations on the purchase of your Treo™ 600 smartphone by
palmOne™. You now have

• an advanced mobile phone*

• a Palm Powered™ organizer with portable expansion capa bility
(SD™ media)

•a digital camera**

•email*

• web browsing*

•SMS*

•MMS*

all in one compact and indispensable device.

* Requires service contract with Verizon

** There are two models of Treo 600 available throug h Verizon: one comes with a c a m era and

the other does not come with a camera. The packaging for your Treo 600 identifies whether a
camera is included.

This guide will help you set up your Treo and quickly learn to use it.

LOOK HERE: Don’t miss the
helpful tips and cross­references given in this
column.

Welcome :: 3

If you read nothing else...

This guide is designed to get you using your Treo
quickly, starting with just the basics. As you beco me
more comfortable with your Treo and want to learn
more, come back and read the other sections.

Read this Now: Getting Started

Follow these instructions to set up your Treo and
make your first call.

First Day: Learning the Basics

Read these pages to learn how to enter text, move
around the screen, and set up synchronization.

First Week: Using Phone, Web, and Messaging

Learn how to use all the great wireless features of
your Treo, including phone, web browsing, and
messaging.

4 :: If you read nothing else...

First Two Weeks: Using Organizer Features

Your Treo is not just a phone. It also includes a full­featured Palm Powered organizer that gives you
instant access to your Calendar, To Do List, Memo
Pad, CityTime, Calculator, and more.

First Month: Managing Applications

Learn how to add or delete extra applications and
use an expansion card with your Treo.

When You’re Ready: Customizing your Treo

Once you’ve learned the basics, you’ll want to
explore additional features on your Treo and
customize its settings.

If Something Happens: Help

If something goes wrong or you can’t figure out
how to use a Treo feature, we can help. See th ese
pages for answers to frequently asked questions.

read this now:

getting
started

read this now: getting started :: 5

What you’ll need

As you work through the instructions in this guide, you’ll need all the items that came
in the Treo™ 600 smartphone box (see page 7) as well as the following:

• an activated Verizon Wireless account with data services*

• a location with wireless coverage for your phone

• an electrical outlet

• the computer that you’ll use to synchronize your personal data

• the CD included in the box

* You c annot use email, web browsing , or MMS messaging without data services.

6 :: What you’ll need

Treo overview

You should have received all of the following components in the Treo box:

Hardware

• Treo handset

• protective case

• AC charger

•USB HotSync

• headset

Documentation and sof tware

• Treo 600 Quick Reference Guide

• Treo 600 Manual In Motion CD

• Using Your Treo (this book)

• Synchronization software CD

®

cable

You can purchase a
separate serial HotSync
cable and other
accessories. For more
information, visit
www.palmOne.com.

Warranty does not cover
damage by Secure Digital
(SD™) cards that do not
meet SD Memory Card
Specifications. SD cards
that do not meet SD
Memory Card
Specifications may damage
Treo 600.

Treo overview :: 7

Treo handset features

The following illustrations show the locations and names of the physical features of
the Treo. Refer back to these illustrations while following the instructions in this guide.

F

8 :: Treo overview

A

A. Antenna
B. Wireless Mode button
C. Infrared (IR) port

E

BD

C

D. Ringer switch
E. Stylus
F. Expansion card slot

B

A

K

C

D

E

A. Phone receiver
B. LED (Wireless Mode and

charge indicator)
C. Volume buttons
D. Phone
E. Calendar
F. Hea dset jack
G. HotSync and power supply connector
H. Microphone
I. SMS
J. Screen on/off butto n
K. 5-way navigation control

J

Be careful not to scratch or
crush your Treo’s
touchscreen. Use the pouch
provided with your Treo. Do

I

not store it in a place
where other items might
damage it.

H

F

G

Treo overview :: 9

A Camera lens*

IMPORTANT: T reo’s speaker
includes a large m agnet, so
be sure not to store your
Treo near credit cards or
other items that could be
demagnetized.

B. Speaker
C. Reset button

A

D. Reset tool (within stylus)

C

10 :: Treo overview

B

D

* There are two models of Treo 600 available through Verizon: one comes with a camera and

the other does not come with a camera. The packaging for your Treo 600 identifies whether a
camera is included.

Charging the battery

Before using your Treo, you need to fully charge the battery. Your phone may not turn
on at all when you first remove it from the box. We recommend that you charge your
phone for three hours or until the LED is solid green.

1. Plug the AC charger into a wall outlet.

2. Connect the charger cable to the bottom of the Treo with the word UP facing in
the same direction as your Treo screen.

A

A. LED

3. To confirm that your Treo is charging, check the LED.

• When the LED is solid red, your Treo is charging.

• When the LED turns solid green, your Treo is fully charged.

• If the LED does not light up when you connect your Treo to the charger, double-

check the cable connection and the electrical outlet to which it is connected.

Battery consumption varies
based on your personal
usage. Consumption
factors include signal
strength, backlight and
speakerphone usage, and
whether calls are data or
voice calls.

Charging the battery :: 11

After you turn on your Treo, the onscreen battery gauge displays power status:

• Full battery icon : Battery is charged

• Partial battery icon : Battery has some power and is not charging

• Empty battery icon : Battery needs charging immediately

• R ed lightning bolt : Battery is charging

• Green lightning bolt with full battery icon : Battery is fully charged

12 :: Charging the battery

Turning Treo on and off

You can use the Palm OS® features of your Treo independently of the wireless
features and applications. Therefore, the screen and Wireless Mode are designed to
be turned off and on separately.

Turning the screen on and off

1. Press the Screen button to turn on the screen.

2. Briefly press the Screen button to turn off the screen.

Turning Wireless Mode on and off

Wireless Mode allows your Treo to connect to the Verizon network so that you can
make and receive phone calls and use other wireless services.

1. Press and hold the Wireless Mode button to turn on Wireless Mode. You will
hear a series of ascending tones. W hen W ire less Mode is on, your Treo connects to
a mobile network, and you can use the phone and Internet features (if supported
by the local network).

2. Press and hold the Wireless Mode button again to turn off Wireless Mode. You
will hear a series of descending tones. When Wireless Mode is off, your Treo is not
connected to the Verizon network. You can still use the organizer and other Palm
OS features. This is ideal for airplane flights and for maximizing battery life.

Treo inc lud es a ke yboar d
backlight for nighttime use.
The keyboard backlight
activates automaticall y
when the screen turn s on,
but shuts off if the
keyboard is not in use.
When the screen is on,
press Option, then P to
manually activate the
keyboard backlight.

Turning Treo on and off :: 13

If No Service appe ars in th e
upper left, you are out of a
wireless coverage area. If
you believe you are in a
wireless cove rage area and
this problem persists,
contact Verizon for
assistance.

To adjust the contrast or
how the screen responds to
the stylus, run the
Welcome application at any
time. (see page121).

Learn how to quickly redial
your most recent calls on
page40.

Making your first call

We recommend that you charge your Treo for a full three hours (or until the LED is
solid green) before using it for the first time.

1. Press Phone .

2. If a Setup screen appears, follow the instructions to select a language and
calibrate the screen. If a Setup screen doesn’t appear, you’re ready to continue;
press Center to unlock the keyguard feature.

3. Press and hold the Wireless Mode button . You will hear a series of ascending
tones.

4. Allow the Treo to complete a network search. The search may take several
seconds. When it’s done, the network status icon appears in the upper right.

5. Tap the onscreen Dial Pad or use the number pad on the Treo keyboard to type
*228.

6. Press Center to dial, and follow the voice prompts to program your phone.

7. W h en pro gramm ing is co mpl et e, use the 5-wa y navig a tio n cont rol to choose Hang
Up All.

14 :: Making your first call

Adjusting call volume

While a call is i n pro gress , pres s t he v olum e bu tt ons on t he side of y our Treo to adjust
call volume.

A

A. Volume buttons

What’s my number?

1. Make sure Wireless Mode is on (see page 13).

2. Press Ph one .

3. Press Menu .

4. From th e Options menu, choose Phone Info (/I).

A

A. Look here for your phone number

If your phone number
doesn’t appear in Phone
Info, follow the steps on
page14. Next turn
Wireless Mode off and on
again before you check
Phone Info aga in.

Making your first call :: 15

16 :: Making your first call

first day:

learning the
basics

first day: learning the basics :: 17

Moving around the Treo™ screen

Some third-party
applications may not work
with the 5-way navigation
control, and you must use
the stylus instead.

In this guide, we use arrow
icons to indicate directions
on your T r eo’s 5 - wa y
navigation control. These
are different from any
onscreen arrows that you
tap with your stylus or
select with the 5-way
navigation control to
display pick lists.

5-way buttons:

On screen arrows:

To move around the T r eo™ 600 smartphone screen, yo u can use t he 5-wa y naviga ti on
control, or tap items on the screen with the stylus. Once you’ve used your Treo for a
while, you’ll find your own favo rit e way to scrol l, hig hlight , and sele ct m enu comm ands.
The 5-way navigation control includes Right, Left, Up, Down, and Center buttons.

Scrolling through screens

In the same way that you scroll on a computer, you scroll on the Treo to move from
field to field, or page to page, or in some cases to highlight an item or option in a list.
You can scroll in any of several ways:

• Press the 5-way navigation control on the front of the Treo. Pressing Right ,

18 :: Moving around the Treo™ screen

A

CD

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1R2

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A

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D

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7

9

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V

M

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C

B

menu

Alt

0

B

A. Up
B. Down
C. Left
D. Right
E. Center

E

Left , Up , and Down moves to the next field, button, or action in that
direction.

• Tap an onscreen scroll arrow:

• Press Option and Up or Down to scroll to the next page of information
within the current record.

• When inside a text field, press Up and Down to scroll through the text.

• Drag the slider of an onscreen scroll bar.

Highlighting items

The 5-way navigation control lets you highlight items before launching or selecting
them.

• When an onscreen button (OK, Cancel, etc.) or pick list is highlighted, a blue glow
appears around the border.

• When a phone number, email address, or web link is highlighted on a web page or
in a message, the text appears in reverse type (light text on a dark background).

• When an entire text entry field is highlighted, you can press Cent er to edit the te x t .
After you edit the text, press Center again to highlight the entire field.

Moving around the Treo™ screen :: 19

Once you’ve launched an
application (see page26),
you can experiment with
using the 5-way navigation
control to highlight di fferent
screen elements.

You can also use the stylus to highl ight t ex t on th e screen. H ighlight ed t ex t app ears in
reverse type.

• Drag the stylus ac ross the text you want to highlight.

• Double-tap a word to highlight it.

• Triple-tap a line of text to highlight it.

Accessing comman d b uttons

Command buttons, such as New, OK, and Details appear at the bottom of the screen.
In many cases you can jump directly to these buttons instead of scrolling to them.

• From a list screen, such as the Contacts list press Right to jump to the first
button.

• From a screen where you create or edit entries , su c h as Edit Contacts or Da y View
in Calendar, press Center to jump to the first button.

• From a dialog, suc h as Edit Catego ries , press Right to scroll to the first butto n, o r
press Option , then Return for OK, or Option , then Backspace for
Cancel.

Choosing or activating items

After highlighting an item with the 5-way navigation control, you can choose or
activate it by pressing Center. You can also choose an item by tapping it with the
stylus.

20 :: Moving around the Treo™ screen

Selecting menu items.

Many applications ha ve m enus to provide access to addit ion al features. Th ese menus
are usually hidden from view, but they appear when you press Menu . To get the
most out of your Treo, it’s a good idea to familiarize yourself with the additional
features available through the various application menus.

1. Press Menu to display an application’s menus.

2. Press Right and Left to switch between menus.

3. Press Up and Down to highlight a menu item.

4. Press Center to c ho ose the menu item, or press Menu to clos e t he menu an d
cancel your selection.

Most menu commands
have keyboard shortcuts
listed in the menu. To use a
shortcut, press Menu plus
the shortcut letter. You
don’t have to see the menu
item to use the shortcut.

Moving around the Treo™ screen :: 21

To exit the pick list and
cancel your selection, press

Left or Right , or tap
outside the pick li st.

Choosing options in a pick list

A range of options is often present ed in a type of menu called a pic k li st, whic h can be
identified by a downward-pointing arrow. Pick lists are different from the application
menus described above.

To choose from a pick list, do one of the following:

• Use the 5-way navigation control to highlight the pick list, then press Center to
display the items in the list. Press Up and Down to highlight the item you

want, then press Center to accept your selection.

• Use your stylus to tap the pick list, then tap the item you want from the list.

22 :: Moving around the Treo™ screen

Using the keyboard

A. Option
B. Shift/Find
C. Alt
D. Space
E. Applications Launcher
F. Menu
G. Return
H. Backspace

Using the keyboard backlight

• T o tu rn on the bac klight, press Optio n , then . The backli ght may not be vi sible
in bright sunlight.

• The backlight turns off if the keyboard is not in use.

When using the key board ,
most people find it easiest
to hold the Treo with two
hands and use the tips of
both thumbs to press the
keys, as shown above.

Using the keyboard :: 23

Entering lowercase and uppercase letters

In many applications you
can view a list of all the
alternate characters. From
the Edit menu, choose
Keyboard Help (/G).

Some application views, for
example, Dial Pad and
Calculator, automatically
default to Option Lock, so
you don’t have to hold
down Option to enter
numbers.

The alternate characters
are grouped according to
their similarity to the
correspond in g ke y . Fo r
example, the alternate
characters available for the
e key are é, è, ë, ê and

• To type lowercase letters, press the desired keys.

• To type an uppercase letter, press Shift , then type a letter. You don’t need to
hold down Shift while typing a letter.

• To turn Caps Lock on, press Shift twice. To turn it off, press
Shift again. When Caps Lock is on, this symbol appears in the lower right:

24 :: Using the keyboard

Entering numbers, punctuation, and symbols that appear above the letters on the keys

• Press Option , then press the key with the desired character shown above the
letter. You don’t need to hold down Option while pressing the second key.

• To turn Option Lock on, press Option twice. To turn it off, press
Option again. When Option Lock is on, this symbol appears in the lower right:

Entering other symbols and accented characters

1. Type th e c haract er tha t correspo nds to the s ymbol or accent ed c hara cter you want.
See the table on the next page.

2. Press Alt .

3. Press Up or Down to highlight the desired character.

4. Press Center to insert the character, or just continue typing the next character.

Symbols and accented characters

Type... then press Alt to

choose...

a á à ä â ã å æ o ó ò ö ô œ õ ø 0
A Á À Ä Â Ã Å Æ O Ó Ò Ö Ô Œ 1

b or B ß p or P % 2
cç ¢ © ^ ˆ r or R

CÇ ¢ © ^ ˆ s
d† ‡ S
D† ‡– D t or T ~ ™ † ‡ ! ¡

e
E

é è ë ê

É È Ë Ê
f or F ƒ x or X x ' ‘ ’ < > ~ `
i í ì ï î y ÿ ¥ " “ ” « »
I Í Ì Ï Î Y Ÿ ¥ $

l or L £ + &
m or M µ - _ ~ • = – —
nñ /

NÑ #=

Type... then press Alt to

choose...

®

ß Šs §
ß ŠS §

Type... then press Alt to

choose...

% ‰

°

3
.? ! …
,„

u ú ù ü û ? ¿
U Ú Ù Ü Û : ; :-) :-( ;-) :-D

£ ¥ ¢

% \ ÷ |

(< [ { ‹
)> ] } ›

Using the keyboard :: 25

You can also customize the
buttons yourself; see
page 124 for details.

Launching applications

Each of the three application buttons on the front of the Treo can be used to launch
two applications. To access a button’s primary application, simply press the button. To
access a button’s secondary application, press Option , then press the application
button. The fourth button turns the screen on and off and controls the keyguard.

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menu

D

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C

A. Phone
B. Calendar
C. SMS
D. Screen/Keyguard

26 :: Launching applications

Button Primary application Secondary application
Phone + Blazer® Web Browser
Calendar + Memo Pad
SMS + MMS
Screen (on/off) + Keyguard

In Palm OS
Applications Launcher:

1. Press Applications Launcher .

2. Use the 5-way navigation control to highlight the application you want to use.

3. Press Center to launch the selected application.

®

, you access all available applications through a screen called the

Press Applications
Launcher rep e at edl y to
cycle through different
categories of applications.

In the Applications
Launcher, you can type the
first few letters of the
application’s name to
highlight it. For example, if
you type ci it highlig ht s
CityTime. However, if you
pause between typi ng
letters, it highlights Calc,
and then the first
application that starts with i.

Launching applications :: 27

IMPORTANT: If you’re
upgrading from another
Palm Powered device,
follow the upgrade steps on
page138 before you set
up your computer for your
new Treo.

If you are synchronizing
with a computer that is
running Windows NT 4, you
must use a serial HotSync
cable, available for separate
purchase at
www.palmOne.com.

Setting up your computer

Synchronization lets you enter information on your computer (using Palm® Desktop or
Microsoft Outlook for Windows) and then efficiently transfer that information to your
T reo. A t the same time, c hanges you make on your Treo are transferred to Palm Desktop
or Microsoft Outlook. Even if you manage all your contacts on your Treo, synchronization
is a great way to back up your data.

Before you can synchronize, you need to install Palm Desktop software on your
computer. Even if you already own a Palm Powered™ device and have installed a
previous version, you must install the software that comes with your Treo.

System requirements

Windows 98SE, Me, 2000, or XP*

• 32 MB of memory

• 30 MB of free hard disk space

•CD-ROM drive

• availabl e USB port and USB HotSy nc

Win dows NT 4

• 32 MB of memory

• 30 MB of free hard disk space

•CD-ROM drive

• availabl e se rial port and serial HotSync cable (cable sold separately)

Macintosh OS 10.1-10.3.x*

• 32 MB of memory

• 25 MB of free hard disk space

•CD-ROM drive

• US B port and USB HotSync cabl e (c able included with your Treo)
*later versions may also be supported

®

cable (cable included with yo ur Treo)

28 :: Setting up your computer