Palm.Net Discontinued: The Palm.Net service is
discontinued as of August 31, 2004. Any information in
this manual pertaining to Palm.Net, PQAs (web
clipping applications), MyPalm and the WAP Browser
is not applicable after that date. For wireless email and
web browsing, we recommend you migrate to a
palmOne smartphone.
We can help you do this: Click here to learn how to
upgrade to a new solution.
Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.
Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of
this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other
media to protect against data loss.
IMPORTANT Please read the End User Software License Agreement with this product before using the
accompanying software program(s). Using any part of the software indicates that you accept the terms of the
End User Software License Agreement.
Software Download Available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for
your computer, you can download the Palm Desktop software from www.palm.com.
Welcome to the Palm™ i700 Series handheld. This handbook is designed to help
you get up and running quickly on your handheld. It describes all you need to
know about how to use your handheld and the applications that come with it. It
walks you through:
■ Enabling wireless features
■ Sending and receiving personal and business e-mail wirelessly
■ Locating all the parts of your handheld
■ Viewing and entering data
■ Working with expansion cards
■ Using your handheld with your computer
■ Personalizing your handheld with your own preference settings
After you become familiar with the basic functionality of your handheld, you can
use the rest of this handbook as a reference for less common tasks, for maintaining
your handheld, and also as a source of information if you have problems operating
it.
1
About This Book
2
CHAPTER 1
Setting Up
Your new Palm™ i700 Series handheld is wirelessly enabled so that you can use it
to transmit and receive information over the airwaves. Use your handheld to do
the following:
■ Receive secure business e-mail wherever you are, and rely on your handheld’s
blinking indicator light, vibrator, or alarm to notify you of its arrival.
■ Set filters and notification preferences so that you determine what e-mail is
forwarded from your desktop.
■ Read, compose, and send e-mail on the go.
■ Access the Internet and view content formatted for viewing on your handheld,
or browse or search the Internet.
■ Stay organized and on time by keeping your appointments, contact
information, and to do items in one place
■ Quickly jot notes or memos on the fly
Before you can use these features, you must set up your handheld, install software
on your desktop computer, activate your wireless account, and activate your
handheld.
System requirements
To install and operate Palm™ Desktop software, your computer system must meet
the following requirements:
Minimum requirements: Windows
■ IBM-compatible Pentium-class computer
■ Windows 98/ME/2000 (Windows 95/NT operating systems require a serial
cradle/cable, sold separately)
■ 16 MB RAM (64 MB recommended with Windows 2000)
■ 30 MB available hard disk space
■ VGA monitor or better (the Quick Tour requires 256-color video display; for best
results, use High Color: 16 bit)
3
Chapter 1 Setting Up
■ CD-Rom drive (you can also download Palm Desktop software from
www.palm.com).
■ Mouse
■ One USB port or available serial port (serial cradle/cable sold separately)
Minimum requirements: Mac computers
■ Apple Mac computer or compatible with a Power PC processor
■ Mac OS 8.6 to 9.1 (9 or 9.1 required to receive updates to the MyPalm™ mobile
portal)
■ One USB port or available serial port (serial cradle/cable sold separately)
■ 25 MB available hard disk space
■ 6 MB free RAM
Internet Access
For easiest activation of your wireless account, and to install Palm™ MultiMail®
Deluxe Desktop Link, and receive updates to the MyPalm mobile portal, your
desktop computer must have the following:
■ A modem or LAN connection
■ An account with an Internet service provider, or Internet service provided by
your company
■ A web browser
If you are upgrading from another Palm OS® handheld:
If you already own a Palm OS® handheld, you must install the version of Palm
Desktop software that comes with your new Palm i700 Series handheld. Before you
install new software, perform a HotSync
cradle. This ensures all data on your handheld is on your desktop computer.
®
operation using your old handheld and
4
Step 1: Connect the HotSync cradle
Step 2: Charge your handheld
Just place your handheld on the cradle for one hour for an initial charge. Once your
handheld is set up and in daily use, place it on the cradle for a few minutes each
day to recharge it to full capacity. Your handheld’s indicator light displays solid
green when it is recharging.
Step 1: Connect the HotSync cradle
Shut down and turn off your computer.
Plug the USB connector into a USB port on your
computer.
Connect the power cord that attaches to the back of
the cradle’s USB port connector to the AC adapter
cord.
Plug the AC adapter into any AC current outlet.
Step 3: Set up your handheld
The Setup screen appears when you press the power
button. Just follow the onscreen directions.
When you finish Setup, take a few minutes to review the
Basic Skills and Graffiti
®
writing tutorials.
5
Chapter 1 Setting Up
I
Wh
Step 4: Install software
Step 5: Perform a HotSync operation
nsert the Palm Installation CD into your
computer’s CD-ROM drive and follow the
onscreen instructions.
You will be guided through the process of
installing Palm Desktop software,
registering for a wireless account,
selecting a service plan, and downloading
and installing MultiMail Deluxe Desktop
Link
en prompted, just place your handheld
on the cradle and press the HotSync
button.
Step 6: Establish wireless service
As the first HotSync operation completes, the installer launches a web browser on
your desktop and opens the Palm i700 Series Activation URL where you will
establish your wireless account, select a service plan, provide billing information,
and set up your Palm wireless e-mail account.
New users: Click Sign up and Register.
Palm VII/VIIx users: Log in using your existing Palm.Net
You must also check the box beneath the password that identifies you as a Palm
VII/VIIx user.
MyPalm portal members: Log in using your MyPalm portal username and
password.
When a HotSync operation completes,
remove the handheld from the cradle by
gently rocking it forward and then lifting it
from the cradle.
®
username and password.
NOTE If you do not have Internet access, call Customer Care to set up your wireless
account. You will need to provide your handheld’s hardware serial number, which is
printed on the back panel of the handheld.
6
IMPORTANT When you complete registration, you receive a five digit activation key
A
that you need to activate wireless service on your handheld.
Step 7: Activate your handheld
Tap Activate and follow the instructions.
Step 7: Activate your handheld
Enter the Activation Key you received
when you activated your wireless account.
Activation will also configure MultiMail Deluxe to work with your Palm wireless account and
your business e-mail account.
t the Activation Successful screen, write down your user name and login information.
Perform a HotSync operation when prompted to complete activation.
Step 8: Complete installation
As the HotSync operation completes, you will be able to do the following:
■ Choose an option that updates the features of the mobile portal application.
■ Install Palm MultiMail Deluxe Desktop Link, which wirelessly links your
desktop business e-mail account to the business e-mail account on your
handheld.
Onscreen directions guide you through the processes.
7
Chapter 1 Setting Up
Updating the mobile portal
The MyPalm mobile portal on your handheld is much like a portal site on the
Internet. It allows you to quickly and wirelessly access Internet content by channel,
and it specially formats content for viewing on a handheld. When you elect to
receive updates to the mobile portal, the update process initiates an Internet
connection each time you perform a HotSync operation. If a newer version of the
MyPalm mobile portal is found, it replaces the current version on your handheld
during the HotSync operation.
For information about changing conduit settings, see “Customizing HotSync
application settings” in Chapter 16.
Palm MultiMail Deluxe Desktop Link
Palm MultiMail Deluxe Desktop Link securely forwards e-mail from your
Windows 2000 Microsoft Outlook business e-mail account to your handheld. Your
handheld notifies you of arriving e-mail by blinking its red indicator light at paired
intervals, vibrating, or sounding an alarm.
For information about selecting notification methods, see “General preferences” in
Chapter 17.
NOTE You must install Palm MultiMail Deluxe Desktop Link to the same computer
that you use to access your business e-mail.
Congratulations!
You’ve set up your handheld, installed Palm Desktop software, activated your
wireless account, activated your handheld, and installed additional wireless
components. For comprehensive information about using your handheld,
continue reading this electronic Handbook.
For more information about using Palm Desktop Software, see the following:
■ The Windows tutorial for Palm Desktop software, Quick Tour. To access this
tutorial, go to the Help menu in Palm Desktop software and choose Quick Tour.
■ The electronic Palm Desktop Software for the Macintosh User’s Guide. To access this
guide, open the Palm folder, and then open the Documentation folder. Doubleclick the file Palm Desktop.pdf.
■ The online help for Palm Desktop software. To access the online help, go to the
Help menu in Palm Desktop software.
NOTE If you have upgraded, your new handheld and your old handheld have the
same user name after completing the upgrade process. We strongly recommend that
you perform a hard reset on your old handheld to erase all data from it and assign it
a new user name during the next HotSync operation. See “Performing a hard reset”
in Appendix A for details.
8
CHAPTER 2
Exploring Your Handheld
Your Palm ™ i700 Series handheld is wirelessly enabled. It will help you stay in
touch with important e-mail and information, and to stay organized, on time, and
up to date with daily tasks while you are away from your desk. Use your new
handheld to do the following:
■ Compose and securely send and receive business or personal e-mail wirelessly.
■ Receive alerts when new e-mail arrives. Rely on any or all of the following alert
modes: the indicator light, vibrator, or alarm sound.
■ Access internet information with the MyPalm™ mobile portal.
■ Browse or search the internet.
■ Download and use web clipping applications that help you find Internet
information quickly.
■ Enter your schedule in Date Book.
■ Keep all your contact names, addresses, and phone numbers in Address Book.
■ Prioritize and assign your tasks a due date in To Do List.
■ Jot quick notes directly on the screen in Note Pad.
■ Set alarms from Clock, Date Book, and Note Pad, to keep yourself on schedule
and remind yourself of appointments and notes.
■ Set preferences for how you receive alarms: hearing a sound, seeing a blinking
indicator light, or feeling your handheld vibrate. Chose any combination.
■ Synchronize your data with Palm™ Desktop software on your Windows or Mac
computer so you always have a copy.
■ Insert Secure Digital (SD) or MultiMediaCards to add additional software or
memory, or to back up your data.
■ Beam information to another Palm OS
®
handheld that is close by and has an IR
(infrared) port.
■ Update, and receive new applications, via the MyPalm mobile portal.
9
Chapter 2 Exploring Your Handheld
Handheld components
Take a few moments to locate the front and back panel components of your
handheld.
Locating front panel controls
Antenna cap
Screen
Red and green indicator light
IR port
Stylus
Scroll
buttons
IR port
Red and green
indicator light
Date
Book
®
writing
Address
Book
Wireless
Application buttons
MultiMail
Deluxe
Graffiti
area
Power button/
Backlight control
®
Uses infrared technology to transmit data to and receive data
from other Palm OS handhelds, and to perform HotSync
operations. See “Beaming data” in Chapter 3 and see “IR
HotSync operations” in Chapter 16 or more information.
Indicates when you are within or out of range for wireless
transmission. It also notifies you of incoming e-mail, or Date
Book/Clock/Note Pad alarms.
10
Stylus
Slides in and out of the slot in the side channel of the
handheld. To use the stylus, remove it from the slot and hold
it as you would a pen or pencil. Unscrew the top of the stylus
to access the reset tool.
Handheld components
Graffiti writing area
Power button/
Backlight control
Application buttons
Scroll buttons
Screen
The area where you write letters and numbers using the
Graffiti alphabet. See “Using Graffiti writing to enter data” in
Chapter 3 to learn how to write Graffiti characters.
Turns your handheld on or off and controls the backlight
feature. If your handheld is turned off, pressing the power
button turns the handheld on and returns you to the last
screen you viewed.
If your handheld is turned on, pressing the power button turns
the unit off. Pressing the power button for about two seconds
turns the backlight on or off.
Activates the individual handheld applications that
correspond to the icons on the buttons: Date Book, Address
Book, Wireless, and MultiMail Deluxe. See “Buttons
preferences” in Chapter 17 for details on reassigning these
buttons to activate any application on your handheld.
Displays text and other information that extends beyond the
area of the handheld screen. Pressing the lower scroll button
scrolls down to view information below the viewing area, and
pressing the upper scroll button scrolls up to view the
information above the viewing area.
Displays the applications and information stored in your
handheld. It is touch-sensitive and responds to the stylus.
Using the backlight
If lighting conditions make it difficult for you to see the information on your
handheld, you can use the backlight to illuminate your screen.
To activate the backlight:
■ Press the power button and hold it down for about two seconds. Release the
button when the backlight turns on.
TIP In addition, you can assign the full-screen pen stroke to activate the
backlight. See “Pen preferences” in Chapter 17 for details.
To turn off the backlight:
■ Press and hold the power button for about two seconds. The backlight also
turns off automatically (after a period of inactivity) with the Auto-off feature.
See “General preferences” in Chapter 17 for more information.
11
Chapter 2 Exploring Your Handheld
Locating back panel components
Expansion
card slot
Reset
button
Side
channel for
cover
Universal
connector
Reset button
Side channel
Universal connector
Expansion card slot
Adding an expansion card
A tiny expansion card (sold separately) increases the variety of tasks you can do
and the amount of space you have to store software and data on your handheld.
Under normal use, you should not have to use the reset
button. See “Resetting your handheld” in Appendix A for
information about when and how to use the reset button.
The left side channel holds the front cover, which slides in and
out.
Connects your handheld to the cradle, which in turn connects
to the back of your computer and through the AC adapter to
the wall current. This allows you to recharge your handheld as
well as update the information between your handheld and
computer using HotSync
The universal connector also connects peripheral hardware
devices to your handheld.
Accepts Secure Digital (SD) or MultiMediaCard expansion
cards, enabling you to add more memory, applications, or
Bluetooth™ functionality. You can also back up data to an
expansion card.
®
technology.
12
Tapping and typing
To insert a card:
1. Insert the card in the direction shown by the icon.
2. Push the card in with your thumb. You feel the card lock and hear the system
sound.
To remove a card:
1. Push lightly against the card with your thumb.
2. When the card is released, you hear the system sound.
For complete information about working with expansion cards, see Chapter 9.
Tapping and typing
Like using a mouse to click elements on a computer screen, using the stylus to tap
elements on your handheld screen is the basic action that gets things done on your
handheld.
The first time you start your handheld, setup instructions appear on the screen.
These instructions include a calibration screen. Calibration aligns the internal
circuitry of your handheld with its touch-sensitive screen so that when you tap an
element on the screen, the handheld can detect exactly which task you want to
perform.
IMPORTANT Always use the point of the stylus for tapping or making strokes on the
handheld screen. Never use an actual pen, pencil, or other sharp object to write on
the handheld screen.
With your handheld turned on, you can tap the handheld screen to do many
operations, such as the following:
13
Chapter 2 Exploring Your Handheld
■ Open applications
■ Choose menu commands
■ Initiate a Find operation to search through applications installed on your
handheld for specific text (Find operations do not search through applications
on expansion cards)
■ Select options in dialog boxes
■ Open the onscreen keyboards
Just as you can drag the mouse to select text or move objects on your computer, you
can also drag the stylus to select text. You can also use the stylus to drag the slider
of any scroll bar.
Elements of the handheld interface
Menu
bar
14
Menu bar
Icons
Contrast control
Clock
abc
123
Icons
A set of commands that are specific to the application. Not all
applications have a menu bar.
Tap the icons to open applications , menus , a favorite
application, and to find text anywhere in your data .
Tap the Contrast icon to open the Adjust Contrast dialog
box. Tap to the left or right of the slider to adjust the contrast
in small increments or drag the slider to change the contrast in
large increments.
Tap the Clock icon to display the time and date.
With the cursor in an input field, tap the dot to activate the
alphabetic keyboard.
With the cursor in an input field, tap the dot to activate the
numeric keyboard.
Check
box
Tapping and typing
Previous/next arrows
Pick list
Command
button
Check box
Command buttons
Next/previous
arrows
Pick list
Scroll bar
Scroll
bar
When a check mark appears in a check box, the corresponding
option is active. If a check box is empty, tapping it inserts a
check mark. If a check box is checked, tapping it removes the
check mark.
Tap a button to perform a command. Command buttons
appear in dialog boxes and at the bottom of application
screens.
Tap the left and right arrows to display the previous and next
record; tap the up and down arrows to display the previous
and next page of information.
Tap the arrow to display a list of choices, and then tap an item
in the list to select it.
Drag the slider, or tap the top or bottom arrow, to scroll the
display one line at a time. To scroll to the previous page, tap
the scroll bar just above the slider. To scroll to the next page,
tap the scroll bar just below the slider.
You can also scroll to the previous and next pages by pressing
the upper and lower scroll buttons on the front panel of your
handheld.
15
Chapter 2 Exploring Your Handheld
Displaying online tips
Many of the dialog boxes that appear on your handheld contain an online Tips icon
in the upper-right corner. Online tips anticipate questions you have in a dialog box,
provide shortcuts for using the dialog box, or give you other useful information.
To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, tap Done.
16
CHAPTER 3
Entering Data in Your Handheld
This chapter explains how to enter data into your handheld. There are several
ways to enter data into your handheld:
■ Using the onscreen keyboard
■ Using Graffiti
■ Beaming data from another Palm OS
®
writing
infrared port.
■ Entering or importing data in Palm™ Desktop software and then synchronizing
with your handheld
■ Using Note Pad
■ Using a portable keyboard accessory, sold separately, and attached to the
universal connector
Using the onscreen keyboard
You can open the onscreen keyboard anytime you need to enter text or numbers on
your handheld. You can also use Graffiti writing when the keyboard is open, which
makes it easy to switch between these two methods of entering data.
To use the onscreen keyboard:
1. Open any application (such as Memo Pad).
2. Tap any record, or tap New.
3. Tap “abc” to open the alphabetic keyboard, or tap “123” to open the numeric
keyboard.
®
handheld that is close by and has an
Tap here for
alphabetic keyboard
4. Tap the characters to enter text and numbers.
Tap here for
numeric keyboard
17
Chapter 3 Entering Data in Your Handheld
When a keyboard is open, you can tap to open any of the other keyboards,
including the international keyboard.
Ta b
Alpha
Backspace
Caps lock
Caps shift
Tap here to display
Numeric
Tap here to display
numeric keyboard
alphabetic keyboard
After you finish, tap Done to close the onscreen keyboard and place the text in the
record.
Using Graffiti writing to enter data
In this section, you learn the procedures for creating letters, numbers, punctuation,
and symbols, as well as some Graffiti tips and tricks.
Writing Graffiti characters
Carriage return
International
Tap here to display
international keyboard
18
Most people find they can enter text quickly and accurately with only minutes of
practice. Graffiti writing includes any character you can type on a standard
keyboard. The Graffiti strokes closely resemble the uppercase letters of the regular
alphabet, which makes Graffiti writing easy to learn.
There are four basic concepts for success with Graffiti writing:
■ If you draw the character shape exactly as shown in the tables later in this
chapter (like the shapes shown in the following diagram), you achieve 100%
accuracy.
■ The heavy dot on each shape shows where to begin the stroke. Certain
characters have similar shapes, but different beginning and end points. Always
begin the stroke at the heavy dot (you should not create the heavy dot; it is only
there to show you where to begin the stroke).
Using Graffiti writing to enter data
■ Most characters require only a single stroke. When you lift the stylus from the
Graffiti writing area, your handheld recognizes and displays the text character
immediately. To accomplish single strokes, some Graffiti strokes are portions of
the regular alphabet equivalents.
■ The Graffiti writing area is divided into two parts: one for writing the letters of
the alphabet and one for writing numbers. The small marks at the top and
bottom of the Graffiti writing area indicate the two areas.
Write letters hereWrite numbers here
Division marks
To write Graffiti letters:
1. Tap the screen where you want your text to go.
You need to tap above the Graffiti writing area, and must see a blinking cursor
before you write the text.
2. Use the tables on the following pages to find the stroke shape for the letter you
want to create. For example, the stroke shown below creates the letter “n.”
There are two different stroke shapes available for some letters. For these letters,
choose the one that’s easiest for you.
Lift stylus
here
Start stroke
at heavy dot
As you’ll see later, you use the same shape to create both the uppercase and
lowercase version of a letter.
3. Position the stylus in the left-hand side of the Graffiti writing area.
4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the
tables.
5. Lift the stylus from the screen at the end of the stroke shape.
That’s all there is to it! When you lift the stylus from the screen, your handheld
recognizes your stroke immediately and prints the letter at the insertion point on
the screen.
As soon as you lift the stylus from the screen, you can begin the stroke for the next
character you want to write.
19
Chapter 3 Entering Data in Your Handheld
NOTE You must begin the character strokes in the Graffiti writing area. If you do not
make Graffiti strokes in the Graffiti writing area, your handheld does not recognize
them as text characters.
Graffiti tips
When using Graffiti writing, keep these tips in mind:
■ Accuracy improves when you write large characters. You should draw strokes
that nearly fill the Graffiti writing area.
■ To delete characters, simply set the insertion point to the right of the character
you want to delete and make the backspace stroke (a line from right to left) in
the Graffiti writing area.
■ Write at natural speed. Writing too slowly can generate recognition errors.
■ Do not write on a slant. Vertical strokes should be parallel to the sides of the
Graffiti writing area.
■ Press firmly.
The Graffiti alphabet
LetterStrokesLetterStrokes
AN
B
O
CP
D
Q
ER
F
G
S
T
20
HU
IV
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