Palm i700 User Manual

Palm.Net Discontinued: The Palm.Net service is discontinued as of August 31, 2004. Any information in this manual pertaining to Palm.Net, PQAs (web clipping applications), MyPalm and the WAP Browser is not applicable after that date. For wireless email and web browsing, we recommend you migrate to a palmOne smartphone.
We can help you do this: Click here to learn how to upgrade to a new solution.
Handbook for
Palm
i700 Series
Handhelds
Copyright
Copyright © 1998-2001 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, PalmModem, Palm.Net, and Palm OS are registered trademarks, and the HotSync logo, MyPalm, Palm, Palm Powered, and the Palm logo are trademarks of Palm, Inc. Other product and brand names may be trademarks or registered trademarks of their respective owners. Bluetooth is a trademark of Telefonaktiebolaget L M Ericsson, Sweden and licensed to Palm, Inc.
Disclaimer and Limitation of Liability
Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook. Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of
this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.
IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.
Software Download Available
Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from www.palm.com.
PN: 406-2771-01
Contents
About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1: Setting Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Minimum requirements: Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
®
If you are upgrading from another Palm OS
Step 1: Connect the HotSync cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 2: Charge your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 3: Set up your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Step 4: Install software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 5: Perform a HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 6: Establish wireless service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 7: Activate your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 8: Complete installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Updating the mobile portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Palm MultiMail Desktop Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
handheld . . . . . . . . . . . . . . . . 4
Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handheld components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Tapping and typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Chapter 3: Entering Data in Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using Graffiti writing to enter data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Writing Graffiti characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Graffiti tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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The Graffiti alphabet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Writing capital letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Writing numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Graffiti numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Writing punctuation marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Additional Graffiti punctuation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Writing symbols and extended characters . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Writing accented characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Accent strokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Additional non-English characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Navigation strokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Graffiti ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using a portable keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 4: Using Wireless Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Wireless button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Turning on the radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Monitoring the transmission signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the indicator light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
What is Web Clipping? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Web Clipping, not web browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the MyPalm mobile portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using mobile portal web clipping applications . . . . . . . . . . . . . . . . . . . . . . . 38
Browsing or searching the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adding web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Working with web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using installed web clipping applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Example of web clipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Reviewing current queries and clippings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Reviewing stored clippings: History list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Saving information from a web clipping application . . . . . . . . . . . . . . . . . . 44
Sending e-mail from a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Web Clipping Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Protection of your wireless transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 5: Using MultiMail
®
Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Viewing other folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Moving e-mail between folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Sending e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Adding attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Completing drafts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Replying to or forwarding e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Deleting e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Emptying trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using the Message menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring MultiMail Deluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using Account Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Deleting an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setting IMAP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting notification options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using notification filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Creating filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting MultiMail Deluxe Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Chapter 6: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Changing the Applications Launcher display . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Copying applications to an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Choosing application preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Reviewing alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Installing add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 7: Using Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Creating an Address Book entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Selecting types of phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Changing Address Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Address Book menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Chapter 8: Using Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Performing calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Recent Calculations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Calculator menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Chapter 9: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Reviewing Card Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Card Info menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Card menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Chapter 10: Using Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Viewing the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Chapter 11: Using Date Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Changing the Date Book view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
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Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Date Book menus, preferences, and display options . . . . . . . . . . . . . . . . . . . . 126
Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Chapter 12: Using Memo Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Memo Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Chapter 13: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Reviewing notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Chapter 14: Using Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Assigning a password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Locking your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Recovering from a forgotten password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Making records private . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Chapter 15: Using To Do List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Creating list items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Checking off a To Do List item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Changing To Do List item details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
To Do Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
To Do List menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
®
Chapter 16: Performing HotSync
Operations . . . . . . . . . . . . . . . . . . . . . 151
Selecting HotSync setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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Contents
Performing cradle HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Performing a cradle HotSync operation: Windows . . . . . . . . . . . . . . . . . . 158
Performing a direct HotSync operation: Mac computers . . . . . . . . . . . . . 159
IR HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Preparing your computer for infrared communication . . . . . . . . . . . . . . . 162
Performing an IR HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Returning to cradle HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Conducting a HotSync operation via modem . . . . . . . . . . . . . . . . . . . . . . . . . 165
Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Preparing your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Selecting the conduits for a modem HotSync operation . . . . . . . . . . . . . . 169
Performing a HotSync operation via a modem . . . . . . . . . . . . . . . . . . . . . . 169
Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Chapter 17: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 173
Viewing Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Pen preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
HotSync buttons preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Digitizer preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Formats preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
General preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Date and Time preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Connection preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Network preferences and TCP/IP software . . . . . . . . . . . . . . . . . . . . . . . . 181
Owner preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
ShortCuts preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 197
Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Battery considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 203
Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Wireless problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
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Contents
Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
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Contents
viii

About This Book

Welcome to the Palmi700 Series handheld. This handbook is designed to help you get up and running quickly on your handheld. It describes all you need to know about how to use your handheld and the applications that come with it. It walks you through:
Enabling wireless features
Sending and receiving personal and business e-mail wirelessly
Locating all the parts of your handheld
Viewing and entering data
Working with expansion cards
Using your handheld with your computer
Personalizing your handheld with your own preference settings
After you become familiar with the basic functionality of your handheld, you can use the rest of this handbook as a reference for less common tasks, for maintaining your handheld, and also as a source of information if you have problems operating it.
1
About This Book
2
CHAPTER 1

Setting Up

Your new Palmi700 Series handheld is wirelessly enabled so that you can use it to transmit and receive information over the airwaves. Use your handheld to do the following:
Receive secure business e-mail wherever you are, and rely on your handheld’s
blinking indicator light, vibrator, or alarm to notify you of its arrival.
Set filters and notification preferences so that you determine what e-mail is
forwarded from your desktop.
Read, compose, and send e-mail on the go.
Access the Internet and view content formatted for viewing on your handheld,
or browse or search the Internet.
Stay organized and on time by keeping your appointments, contact
information, and to do items in one place
Quickly jot notes or memos on the fly
Before you can use these features, you must set up your handheld, install software on your desktop computer, activate your wireless account, and activate your handheld.

System requirements

To install and operate Palm Desktop software, your computer system must meet the following requirements:

Minimum requirements: Windows

IBM-compatible Pentium-class computer
Windows 98/ME/2000 (Windows 95/NT operating systems require a serial
cradle/cable, sold separately)
16 MB RAM (64 MB recommended with Windows 2000)
30 MB available hard disk space
VGA monitor or better (the Quick Tour requires 256-color video display; for best
results, use High Color: 16 bit)
3
Chapter 1 Setting Up
CD-Rom drive (you can also download Palm Desktop software from
www.palm.com).
Mouse
One USB port or available serial port (serial cradle/cable sold separately)

Minimum requirements: Mac computers

Apple Mac computer or compatible with a Power PC processor
Mac OS 8.6 to 9.1 (9 or 9.1 required to receive updates to the MyPalm mobile
portal)
One USB port or available serial port (serial cradle/cable sold separately)
25 MB available hard disk space
6 MB free RAM

Internet Access

For easiest activation of your wireless account, and to install Palm MultiMail® Deluxe Desktop Link, and receive updates to the MyPalm mobile portal, your desktop computer must have the following:
A modem or LAN connection
An account with an Internet service provider, or Internet service provided by
your company
A web browser

If you are upgrading from another Palm OS® handheld:

If you already own a Palm OS® handheld, you must install the version of Palm Desktop software that comes with your new Palm i700 Series handheld. Before you install new software, perform a HotSync cradle. This ensures all data on your handheld is on your desktop computer.
®
operation using your old handheld and
4

Step 1: Connect the HotSync cradle

Step 2: Charge your handheld

Just place your handheld on the cradle for one hour for an initial charge. Once your handheld is set up and in daily use, place it on the cradle for a few minutes each day to recharge it to full capacity. Your handhelds indicator light displays solid green when it is recharging.
Step 1: Connect the HotSync cradle
Shut down and turn off your computer.
Plug the USB connector into a USB port on your computer.
Connect the power cord that attaches to the back of the cradle’s USB port connector to the AC adapter cord.
Plug the AC adapter into any AC current outlet.

Step 3: Set up your handheld

The Setup screen appears when you press the power button. Just follow the onscreen directions.
When you finish Setup, take a few minutes to review the Basic Skills and Graffiti
®
writing tutorials.
5
Chapter 1 Setting Up
I
Wh

Step 4: Install software

Step 5: Perform a HotSync operation

nsert the Palm Installation CD into your computer’s CD-ROM drive and follow the onscreen instructions.
You will be guided through the process of installing Palm Desktop software, registering for a wireless account, selecting a service plan, and downloading and installing MultiMail Deluxe Desktop Link
en prompted, just place your handheld on the cradle and press the HotSync button.

Step 6: Establish wireless service

As the first HotSync operation completes, the installer launches a web browser on your desktop and opens the Palm i700 Series Activation URL where you will establish your wireless account, select a service plan, provide billing information, and set up your Palm wireless e-mail account.
New users: Click Sign up and Register. Palm VII/VIIx users: Log in using your existing Palm.Net
You must also check the box beneath the password that identifies you as a Palm VII/VIIx user.
MyPalm portal members: Log in using your MyPalm portal username and
password.
When a HotSync operation completes, remove the handheld from the cradle by gently rocking it forward and then lifting it from the cradle.
®
username and password.
NOTE If you do not have Internet access, call Customer Care to set up your wireless
account. You will need to provide your handheld’s hardware serial number, which is printed on the back panel of the handheld.
6
IMPORTANT When you complete registration, you receive a five digit activation key
A
that you need to activate wireless service on your handheld.

Step 7: Activate your handheld

Tap Activate and follow the instructions.
Step 7: Activate your handheld
Enter the Activation Key you received when you activated your wireless account.
Activation will also configure MultiMail Deluxe to work with your Palm wireless account and your business e-mail account.
t the Activation Successful screen, write down your user name and login information.
Perform a HotSync operation when prompted to complete activation.

Step 8: Complete installation

As the HotSync operation completes, you will be able to do the following:
Choose an option that updates the features of the mobile portal application.
Install Palm MultiMail Deluxe Desktop Link, which wirelessly links your
desktop business e-mail account to the business e-mail account on your handheld.
Onscreen directions guide you through the processes.
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Chapter 1 Setting Up

Updating the mobile portal

The MyPalm mobile portal on your handheld is much like a portal site on the Internet. It allows you to quickly and wirelessly access Internet content by channel, and it specially formats content for viewing on a handheld. When you elect to receive updates to the mobile portal, the update process initiates an Internet connection each time you perform a HotSync operation. If a newer version of the MyPalm mobile portal is found, it replaces the current version on your handheld during the HotSync operation.
For information about changing conduit settings, see “Customizing HotSync
application settings in Chapter 16.

Palm MultiMail Deluxe Desktop Link

Palm MultiMail Deluxe Desktop Link securely forwards e-mail from your Windows 2000 Microsoft Outlook business e-mail account to your handheld. Your handheld notifies you of arriving e-mail by blinking its red indicator light at paired intervals, vibrating, or sounding an alarm.
For information about selecting notification methods, see “General preferences” in
Chapter 17.
NOTE You must install Palm MultiMail Deluxe Desktop Link to the same computer
that you use to access your business e-mail.

Congratulations!

Youve set up your handheld, installed Palm Desktop software, activated your wireless account, activated your handheld, and installed additional wireless components. For comprehensive information about using your handheld, continue reading this electronic Handbook.
For more information about using Palm Desktop Software, see the following:
The Windows tutorial for Palm Desktop software, Quick Tour. To access this
tutorial, go to the Help menu in Palm Desktop software and choose Quick Tour.
The electronic Palm Desktop Software for the Macintosh User’s Guide. To access this
guide, open the Palm folder, and then open the Documentation folder. Double­click the file Palm Desktop.pdf.
The online help for Palm Desktop software. To access the online help, go to the
Help menu in Palm Desktop software.
NOTE If you have upgraded, your new handheld and your old handheld have the
same user name after completing the upgrade process. We strongly recommend that you perform a hard reset on your old handheld to erase all data from it and assign it a new user name during the next HotSync operation. See “Performing a hard reset” in Appendix A for details.
8
CHAPTER 2

Exploring Your Handheld

Your Palm i700 Series handheld is wirelessly enabled. It will help you stay in touch with important e-mail and information, and to stay organized, on time, and up to date with daily tasks while you are away from your desk. Use your new handheld to do the following:
Compose and securely send and receive business or personal e-mail wirelessly.
Receive alerts when new e-mail arrives. Rely on any or all of the following alert
modes: the indicator light, vibrator, or alarm sound.
Access internet information with the MyPalm mobile portal.
Browse or search the internet.
Download and use web clipping applications that help you find Internet
information quickly.
Enter your schedule in Date Book.
Keep all your contact names, addresses, and phone numbers in Address Book.
Prioritize and assign your tasks a due date in To Do List.
Jot quick notes directly on the screen in Note Pad.
Set alarms from Clock, Date Book, and Note Pad, to keep yourself on schedule
and remind yourself of appointments and notes.
Set preferences for how you receive alarms: hearing a sound, seeing a blinking
indicator light, or feeling your handheld vibrate. Chose any combination.
Synchronize your data with Palm™ Desktop software on your Windows or Mac
computer so you always have a copy.
Insert Secure Digital (SD) or MultiMediaCards to add additional software or
memory, or to back up your data.
Beam information to another Palm OS
®
handheld that is close by and has an IR
(infrared) port.
Update, and receive new applications, via the MyPalm mobile portal.
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Chapter 2 Exploring Your Handheld

Handheld components

Take a few moments to locate the front and back panel components of your handheld.

Locating front panel controls

Antenna cap
Screen
Red and green indicator light
IR port
Stylus
Scroll buttons
IR port
Red and green indicator light
Date Book
®
writing
Address Book
Wireless
Application buttons
MultiMail Deluxe
Graffiti area
Power button/ Backlight control
®
Uses infrared technology to transmit data to and receive data from other Palm OS handhelds, and to perform HotSync operations. See “Beaming data” in Chapter 3 and see “IR
HotSync operations in Chapter 16 or more information.
Indicates when you are within or out of range for wireless transmission. It also notifies you of incoming e-mail, or Date Book/Clock/Note Pad alarms.
10
Stylus
Slides in and out of the slot in the side channel of the handheld. To use the stylus, remove it from the slot and hold it as you would a pen or pencil. Unscrew the top of the stylus to access the reset tool.
Handheld components
Graffiti writing area
Power button/ Backlight control
Application buttons
Scroll buttons
Screen
The area where you write letters and numbers using the Graffiti alphabet. See “Using Graffiti writing to enter data” in
Chapter 3 to learn how to write Graffiti characters.
Turns your handheld on or off and controls the backlight feature. If your handheld is turned off, pressing the power button turns the handheld on and returns you to the last screen you viewed.
If your handheld is turned on, pressing the power button turns the unit off. Pressing the power button for about two seconds turns the backlight on or off.
Activates the individual handheld applications that correspond to the icons on the buttons: Date Book, Address Book, Wireless, and MultiMail Deluxe. See “Buttons
preferences in Chapter 17 for details on reassigning these
buttons to activate any application on your handheld.
Displays text and other information that extends beyond the area of the handheld screen. Pressing the lower scroll button scrolls down to view information below the viewing area, and pressing the upper scroll button scrolls up to view the information above the viewing area.
Displays the applications and information stored in your handheld. It is touch-sensitive and responds to the stylus.

Using the backlight

If lighting conditions make it difficult for you to see the information on your handheld, you can use the backlight to illuminate your screen.
To activate the backlight:
Press the power button and hold it down for about two seconds. Release the
button when the backlight turns on.
TIP In addition, you can assign the full-screen pen stroke to activate the
backlight. See “Pen preferences” in Chapter 17 for details.
To turn off the backlight:
Press and hold the power button for about two seconds. The backlight also
turns off automatically (after a period of inactivity) with the Auto-off feature. See “General preferences” in Chapter 17 for more information.
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Chapter 2 Exploring Your Handheld

Locating back panel components

Expansion card slot
Reset button
Side channel for cover
Universal connector
Reset button
Side channel
Universal connector
Expansion card slot

Adding an expansion card

A tiny expansion card (sold separately) increases the variety of tasks you can do and the amount of space you have to store software and data on your handheld.
Under normal use, you should not have to use the reset button. See “Resetting your handheld in Appendix A for information about when and how to use the reset button.
The left side channel holds the front cover, which slides in and out.
Connects your handheld to the cradle, which in turn connects to the back of your computer and through the AC adapter to the wall current. This allows you to recharge your handheld as well as update the information between your handheld and computer using HotSync
The universal connector also connects peripheral hardware devices to your handheld.
Accepts Secure Digital (SD) or MultiMediaCard expansion cards, enabling you to add more memory, applications, or Bluetooth functionality. You can also back up data to an expansion card.
®
technology.
12

Tapping and typing

To insert a card:

1. Insert the card in the direction shown by the icon.
2. Push the card in with your thumb. You feel the card lock and hear the system
sound.

To remove a card:

1. Push lightly against the card with your thumb.
2. When the card is released, you hear the system sound.
For complete information about working with expansion cards, see Chapter 9.
Tapping and typing
Like using a mouse to click elements on a computer screen, using the stylus to tap elements on your handheld screen is the basic action that gets things done on your handheld.
The first time you start your handheld, setup instructions appear on the screen. These instructions include a calibration screen. Calibration aligns the internal circuitry of your handheld with its touch-sensitive screen so that when you tap an element on the screen, the handheld can detect exactly which task you want to perform.
IMPORTANT Always use the point of the stylus for tapping or making strokes on the
handheld screen. Never use an actual pen, pencil, or other sharp object to write on the handheld screen.
With your handheld turned on, you can tap the handheld screen to do many operations, such as the following:
13
Chapter 2 Exploring Your Handheld
Open applications
Choose menu commands
Initiate a Find operation to search through applications installed on your
handheld for specific text (Find operations do not search through applications on expansion cards)
Select options in dialog boxes
Open the onscreen keyboards
Just as you can drag the mouse to select text or move objects on your computer, you can also drag the stylus to select text. You can also use the stylus to drag the slider of any scroll bar.

Elements of the handheld interface

Menu bar
14
Menu bar
Icons
Contrast control
Clock
abc
123
Icons
A set of commands that are specific to the application. Not all applications have a menu bar.
Tap the icons to open applications , menus , a favorite application , and to find text anywhere in your data .
Tap the Contrast icon to open the Adjust Contrast dialog box. Tap to the left or right of the slider to adjust the contrast in small increments or drag the slider to change the contrast in large increments.
Tap the Clock icon to display the time and date.
With the cursor in an input field, tap the dot to activate the alphabetic keyboard.
With the cursor in an input field, tap the dot to activate the numeric keyboard.
Check box
Tapping and typing
Previous/next arrows
Pick list
Command button
Check box
Command buttons
Next/previous arrows
Pick list
Scroll bar
Scroll bar
When a check mark appears in a check box, the corresponding option is active. If a check box is empty, tapping it inserts a check mark. If a check box is checked, tapping it removes the check mark.
Tap a button to perform a command. Command buttons appear in dialog boxes and at the bottom of application screens.
Tap the left and right arrows to display the previous and next record; tap the up and down arrows to display the previous and next page of information.
Tap the arrow to display a list of choices, and then tap an item in the list to select it.
Drag the slider, or tap the top or bottom arrow, to scroll the display one line at a time. To scroll to the previous page, tap the scroll bar just above the slider. To scroll to the next page, tap the scroll bar just below the slider.
You can also scroll to the previous and next pages by pressing the upper and lower scroll buttons on the front panel of your handheld.
15
Chapter 2 Exploring Your Handheld
Displaying online tips
Many of the dialog boxes that appear on your handheld contain an online Tips icon in the upper-right corner. Online tips anticipate questions you have in a dialog box, provide shortcuts for using the dialog box, or give you other useful information.
To display an online tip:
1. Tap the Tips icon .
2. After you review the tip, tap Done.
16
CHAPTER 3

Entering Data in Your Handheld

This chapter explains how to enter data into your handheld. There are several ways to enter data into your handheld:
Using the onscreen keyboard
Using Graffiti
Beaming data from another Palm OS
®
writing
infrared port.
Entering or importing data in Palm™ Desktop software and then synchronizing
with your handheld
Using Note Pad
Using a portable keyboard accessory, sold separately, and attached to the
universal connector

Using the onscreen keyboard

You can open the onscreen keyboard anytime you need to enter text or numbers on your handheld. You can also use Graffiti writing when the keyboard is open, which makes it easy to switch between these two methods of entering data.

To use the onscreen keyboard:

1. Open any application (such as Memo Pad).
2. Tap any record, or tap New.
3. Tap abc to open the alphabetic keyboard, or tap 123 to open the numeric
keyboard.
®
handheld that is close by and has an
Tap here for alphabetic keyboard
4. Tap the characters to enter text and numbers.
Tap here for numeric keyboard
17
Chapter 3 Entering Data in Your Handheld
When a keyboard is open, you can tap to open any of the other keyboards, including the international keyboard.
Ta b
Alpha
Backspace
Caps lock
Caps shift
Tap here to display
Numeric
Tap here to display numeric keyboard
alphabetic keyboard
After you finish, tap Done to close the onscreen keyboard and place the text in the record.

Using Graffiti writing to enter data

In this section, you learn the procedures for creating letters, numbers, punctuation, and symbols, as well as some Graffiti tips and tricks.

Writing Graffiti characters

Carriage return
International
Tap here to display international keyboard
18
Most people find they can enter text quickly and accurately with only minutes of practice. Graffiti writing includes any character you can type on a standard keyboard. The Graffiti strokes closely resemble the uppercase letters of the regular alphabet, which makes Graffiti writing easy to learn.
There are four basic concepts for success with Graffiti writing:
If you draw the character shape exactly as shown in the tables later in this
chapter (like the shapes shown in the following diagram), you achieve 100% accuracy.
The heavy dot on each shape shows where to begin the stroke. Certain
characters have similar shapes, but different beginning and end points. Always begin the stroke at the heavy dot (you should not create the heavy dot; it is only there to show you where to begin the stroke).
Using Graffiti writing to enter data
Most characters require only a single stroke. When you lift the stylus from the
Graffiti writing area, your handheld recognizes and displays the text character immediately. To accomplish single strokes, some Graffiti strokes are portions of the regular alphabet equivalents.
The Graffiti writing area is divided into two parts: one for writing the letters of
the alphabet and one for writing numbers. The small marks at the top and bottom of the Graffiti writing area indicate the two areas.
Write letters here Write numbers here
Division marks
To write Graffiti letters:
1. Tap the screen where you want your text to go.
You need to tap above the Graffiti writing area, and must see a blinking cursor before you write the text.
2. Use the tables on the following pages to find the stroke shape for the letter you
want to create. For example, the stroke shown below creates the letter “n.” There are two different stroke shapes available for some letters. For these letters,
choose the one thats easiest for you.
Lift stylus here
Start stroke at heavy dot
As youll see later, you use the same shape to create both the uppercase and lowercase version of a letter.
3. Position the stylus in the left-hand side of the Graffiti writing area.
4. Start your stroke at the heavy dot and draw the stroke shape as it appears in the
tables.
5. Lift the stylus from the screen at the end of the stroke shape.
Thats all there is to it! When you lift the stylus from the screen, your handheld recognizes your stroke immediately and prints the letter at the insertion point on the screen.
As soon as you lift the stylus from the screen, you can begin the stroke for the next character you want to write.
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Chapter 3 Entering Data in Your Handheld
NOTE You must begin the character strokes in the Graffiti writing area. If you do not
make Graffiti strokes in the Graffiti writing area, your handheld does not recognize them as text characters.

Graffiti tips

When using Graffiti writing, keep these tips in mind:
Accuracy improves when you write large characters. You should draw strokes
that nearly fill the Graffiti writing area.
To delete characters, simply set the insertion point to the right of the character
you want to delete and make the backspace stroke (a line from right to left) in the Graffiti writing area.
Write at natural speed. Writing too slowly can generate recognition errors.
Do not write on a slant. Vertical strokes should be parallel to the sides of the
Graffiti writing area.
Press firmly.

The Graffiti alphabet

Letter Strokes Letter Strokes
AN
B
O
CP
D
Q
ER
F
G
S
T
20
HU
IV
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