Palm Centro, Centro Rogers User Guide
User Guide
Your Palm®Centro™ Smartphone
Intellectual property notices
© 2007 Palm, Inc. All rights reserved. Blazer, HotSync, Palm, Palm
OS, Centro, VersaMail, and the Palm and Centro logos are among the
trademarks or registered trademarks owned by or licensed to Palm,
Inc.This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet
browser software. © 1996-2005 ACCESS Co., Ltd. and ACCESS
Systems America, Inc. NetFront is the trademark or registered
trademark of ACCESS Co., Ltd. in Japan and in other countries except
the United States of America. NetFront is a registered trademark of
NetFront Communications, Inc. in the United States of America and
is used under a license. A portion of this software includes software
modules developed by the Independent JPEG group. Documents To
Go is a trademark or registered trademark of Dat aViz, Inc. © All rights
reserved. All other brand and product names are or may be
trademarks of, and are used to identify products or services of, their
respective owners.
This product is protected by one or more of the following United
States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029;
6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667;
6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276;
6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;
6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892;
6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803;
6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141;
6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637;
6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857;
6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252;
D466,128; D478,091. Patent pending.
This product also is licensed under United St ates patent 6,058,304.
This product is protected by certain intellectual prope rty rights of
Microsoft. Use or distribution of such technology outside of this
product is prohibited without a license from Microsoft.
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm, Inc. and its
suppliers assume no responsibility for any loss or claims by third
parties that may arise through the use of this software. Palm, Inc. and
its suppliers assume no responsibility for any damage or loss caused
by deletion of data as a result of malfunction, dead battery, or repairs.
Be sure to make backup copies of all important data on other media
to protect against data loss.
Palm Take Back and Recycling Program
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted
municipal waste. Palm products should be sent to a
facility that properly recycles electri cal and electronic
equipment. For information on environmental
programs visit: palm.com/environment
good steward of the environment, we strive to use environmentally
friendly materials, reduce waste, and develop the highest st andards
in electronics recycling. Our recycling program keeps Palm handheld
devices, smartphones, and mobile companions out of landfills
through evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle
additional details and information about how you can help reduce
electronic waste.
v. 1.3
As part of Palm’s corporate commitment to be a
or in the US call 877-869-7256 for
.
Contents
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Moving around on your Palm
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
™
Centro
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Opening applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Turning your Centro™ smartphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
®
Centro™ smartphone . . . . . . . . . . . . . . . . . . . . . . . . . .33
CONTENTS
iii
Defining favorite buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using a hands-free device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Your email application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
The VersaMail
®
application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connecting your computer to the Internet through your Centro™ . . . . . . . . . . . . . . 129
Connecting with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Camera and Camcorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Pocket Tunes™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
World Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Documents To Go
®
Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
iv
CONTENTS
Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179
Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184
Viewing application info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Sending information with Bluetooth
®
wireless technology . . . . . . . . . . . . . . . . . . .186
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Your personal settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Locking your Centro and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Common questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Resetting your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
CONTENTS
v
Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Making room on your Centro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Important safety and legal information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
vi
CONTENTS
Welcome
Congratulations on the purchase of your Palm®Centro™
smartphone!
Benefits
• Make and receive phone calls
• Manage your contacts, calendar,
and task list
• Receive and send corporate and
personal email messages
• Browse the web
• Use a Bluetooth
separately) for hands-free
operation
®
headset (sold
CHAPTER
1
7
In this chapter
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
WELCOME
1
In one compact and indispensable device,
you now have all of the following:
• Phone application for making and
receiving calls
• Contacts application that stores the
names, phone numbers, and even
pictures of friends, family, business
contacts—everyone you stay in touch
with
• Email application for receiving and
sending email (business and personal)
• Palm OS
®
by ACCESS personal info
applications for storing your
appointments, to-do lists, memos, and
more
• Expansion card slot that accepts
microSD cards (sold separately) for
storing music files, videos, dictionaries,
games, and lots of other applications
• An SXGA 1.3 megapixel (1280 x 1024)
digital camera for snapping photos and
capturing short videos
• Text and multimedia messaging
• MP3 player
• Applications for reading, creating, and
editing Microsoft Office files and
viewing PDF files
• Desktop synchronization software for
entering names, addresses, and more
on your computer, and then transferring
them to your Centro with one press of a
button
TIP
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
What’s in the box?
You should have received all the following
items in the box:
Hardware
• Centro
• SIM card (not included with all models;
preinstalled in Centro on some models;
see Inserting the SIM card and battery
for details)
CHAPTER
WHAT’S IN THE BOX?
9
1
WELCOME
CHAPTER
KEY TERM
SIM (Subscriber Identity Module)
card The smartcard that you insert into your
Centro and that identifies you to the mobile
network. It contains your mobile account
information, such as your phone number and
the services to which you subscribe. Phone
book entries and SMS messages can also be
stored on the SIM card.
• Rechargeable battery
• AC charger
• USB sync cable
• Headset
Documentation and software
• Getting Started Guide
• Palm Software Installation CD, which
includes the following:
®
• Palm
Desktop software
• Links to bonus software for your
Centro
• User Guide: Your Palm
®
Centro™
Smartphone (this guide)
• Palm warranty
What do I need to get started?
This guide helps you set up your Centro
and quickly learn to use it. To get started,
you need all the items that came in the
Centro box (see What’s in the box?
the following:
• Appropriate service contracts. Phone
and text messaging services require a
service contract with your carrier Web,
email, and multimedia messaging
services require a service contract and
data services from your carrier. Be sure
to sign up for a mobile account with
data services. Data speeds vary based
on network availability and
capacity.Please contact your carrier for
details about your data service options.
• A SIM card. To use your Centro on your
network, you must insert the SIM card
into your Centro.
• If your Centro box did not contain a
SIM card, you need to contact your
), plus
carrier to get one.
WHAT DO I NEED TO GET STARTED?
10
WELCOME
1
• A location where you are within
coverage of your network.
• An electrical outlet.
• The computer with which you want to
synchronize your personal information.
Where to learn more
Whether you’re on the go or at your
computer, there are several ways to learn
more about using your Palm
smartphone.
For a quick introduction
Quick Tour: The Quick Tour introduces you
to many of the features on your Centro.
It is already installed on your Centro, and
you can open it any time. Press
Applications , and then select Quick
To u r .
Tu t o r i a l : The Palm Tutorial explains how to
make calls, browse the web, and send and
receive email. Find the tutorial on the web
at go.palm.com/centro-gsm/
®
Centro™
.
While using your Centro
On-device User Guide: A copy of this
guide is included on your Centro. The
on-device guide is specially formatted for
your Centro screen. To view the on-device
guide, press Applications , and then
select My Centro .
Tips: Many of the built-in applications
include helpful tips for getting the most out
of your Centro. To view these tips, open an
application, press Menu , select
Options, and then select Tips.
Many dialog boxes have a Tips icon in
the upper-right corner. Select the Tips icon
to learn about the tasks you can perform in
that dialog box.
Online support from Palm: For up-to-date
downloads, troubleshooting, and support
information, go to go.palm.com/
centro-gsm/.
If you need more information
®
Books: Many books on Palm OS
devices
are available in local or online book retailers
(look in the computers section), or visit
go.palm.com/centro-gsm/
.
CHAPTER
WHERE TO LEARN MORE
11
1
WELCOME
CHAPTER
Online forums: Consult online user
discussion groups to swap Centro
information and learn about Centro topics
you may find nowhere else. Visit
go.palm.com/centro-gsm/
for details.
WHERE TO LEARN MORE
12
Setting up
You’re about to discover the many things about your
®
Palm
Centro™ smartphone that will help you better manage
your life and have fun, too. As you become more familiar with
your Centro, you’ll want to personalize the settings and add
applications to make it uniquely yours.
But first, take the few easy steps in this chapter to set up your
Centro and get it running.
Benefits
• Know where your Centro controls
are located
• Start using your Centro right away
• Establish a link between your
Centro and your computer
CHAPTER
2
13
In this chapter
Centro™ Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 25
Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 30
SETTING UP
2
Centro™ Overview
Front view
Stylus
Indicator light (phone
and charge indicator)
Vol ume
Side button
Phone
Send
CHAPTER
Earpiece
5-way navigator and
Center button
Applications
Power/End
Menu
Messaging
Calendar
CENTRO
™
OVERVIEW
15
2
SETTING UP
CHAPTER
TIP
Protect your screen. Be careful to store
your Centro away from items that might
scratch or crush the screen. Your Centro
comes with a screen protector. Visit
g
o.palm.com/centro-gsm/ to find carrying
cases and other useful accessories.
DID YOU KNOW
on, you can change your button settings and
select an application of your choice; see
Reassigning buttons
?
When your Centro screen is
for details.
Back view
Speaker
Self-portrait mirror
Battery door
Camera lens
Infrared (IR) port
Expansion card slot
Headset jack
Sync connector
Lanyard loop
Power connector
Microphone
16
CENTRO
™
OVERVIEW
SETTING UP
2
IMPORTANT The Centro speaker includes
a large magnet, so be sure to keep your
Centro away from credit cards or other
items that could be demagnetized.
Top view
Ringer switch
DID YOU KNOW
sounds at once. You don’t need to hunt for Off
buttons all over the device.
?
The Ringer switch silences all
Inserting the SIM card and battery
Your SIM card contains account
information such as your phone number
and voicemail access number. To use the
phone, email, or web features, the SIM
card must be inserted into your Centro.
NOTE Your SIM card may already be
installed in your Centro. Follow steps 1
through 3 to check. If a SIM card did not
come with your Centro, you may already
have one. If the SIM card does not work,
contact your network operator.
1 Press the battery door near the top and
slide the battery door downward to
remove it from your Centro.
Battery door
2 If the battery is installed, remove it.
(See Replacing the battery
for details.)
CHAPTER
INSERTING THE SIM CARD AND BATTERY
17
2
SETTING UP
CHAPTER
3 If the SIM card is already installed, skip
to step 7.
4 Remove the stylus to make insertion of
the SIM card easier. Replace it when
you finish these steps.
5 Align the notch on the SIM card with
the right side of the SIM holder.
7 Align the metal contacts on the battery
with the contacts inside the battery
compartment, insert the battery into the
compartment at a 45-degree angle, and
then press it into place.
Battery
contacts
6 Insert the straight end of the SIM card
into the SIM holder, and then push the
Centro
contacts
SIM card forward until it fits into place.
INSERTING THE SIM CARD AND BATTERY
18
SETTING UP
2
IMPORTANT Use the battery that came
with your Centro. Do not use a battery
from another Centro model in your Centro.
Similarly, do not use the Centro battery in
another Centro model. Using a battery that
is designed for another Centro model can
damage your Centro. For info on
replacement batteries, see Replacing the
battery.
NOTE Unauthorized batteries will not
power your Centro. Only a Palm approved
battery will wake up and power your
Centro. If your Centro does not turn on,
check to see whether an unauthorized
battery has been inserted in your Centro.
8 Slide the battery door onto the back of
the Centro until it clicks into place.
9 Your Centro screen wakes up and
begins the setup process. When the
language selection screen appears,
select the language you want to use,
and then follow the onscreen
instructions to set up your Centro.
IMPORTANT Always use the same
language for your Centro, your computer
operating system, and your desktop
synchronization software. Otherwise, you
may lose information or have difficulty with
synchronization. Support is not provided for
mismatched language setups.
NOTE If the correct battery is inserted and
your Centro still does not turn on, you need
to connect it to the AC charger. Make sure
the AC charger is plugged in to a wall
outlet. If your Centro still does not turn on
after being connected to the AC charger for
five minutes, do a soft reset. See
Performing a soft reset
TIP
The power-saving feature turns off the
Centro screen after a period of inactivity. To
wake up the screen, press and release
Power/End, and then press Center on the
5-way to turn off Keyguard.
.
Charging the battery
The battery comes with a sufficient charge
to complete the setup process and activate
your phone. After activation, we
recommend charging your Centro for three
hours (or until the indicator light is solid
CHAPTER
CHARGING THE BATTERY
19
2
SETTING UP
CHAPTER
green) to give it a full charge. See
Maximizing battery life
for tips on
maximizing the life of your Centro battery.
TIP
To avoid draining the battery, charge your
Centro every day, especially if you use your
phone often.
DID YOU KNOW
fully drained, your info is still stored safely on
your Centro until you connect it to a power
source and charge the battery.
?
If your battery ever becomes
DID YOU KNOW
your Centro without the AC charger by
connecting it to your computer with the sync
cable. Trickle-charging takes longer, however.
Be sure to plug your computer into a power
source, or your Centro could drain the
computer’s battery. For the quickest charge
time, use the AC charger.
When trickle-charging your Centro with the
sync cable, the indicator light may not turn on.
To make sure the battery is being charged,
check the onscreen battery indicator.
?
You can also trickle-charge
1 Plug the AC charger into a wall outlet.
2 Connect the charger cable to the
bottom of your Centro. Make sure the
arrow on the connector is facing up,
toward the screen.
3 To confirm that your Centro is being
charged, check the indicator light on
your Centro.
• Solid red indicates that your Centro is
being charged.
• Solid green indicates that your Centro
is fully charged.
Indicator light
CHARGING THE BATTERY
20
SETTING UP
2
TIP
If the battery is fully drained, it may take a
few moments for the indicator light to turn on
when you begin charging.
TIP
If the indicator light does not turn on when
you connect your Centro to the AC charger,
double-check the cable connection and the
electrical outlet to which it is connected.
When your Centro is on (see Turning your
Centro™ smartphone on and off), the
onscreen battery icon displays the charging
status:
A red lightning bolt indicates that
the battery is connected to an
electrical outlet and is being
charged.
A green lightning bolt indicates that
the battery is connected to an
electrical outlet and is fully charged.
A partial battery without a lightning
bolt indicates that the battery is not
connected to an electrical outlet
and it has some power.
An almost empty battery that is red
at the bottom indicates that you
need to charge the battery
immediately.
To see the remaining battery charge
expressed as a percentage, tap the
onscreen battery icon.
Battery icon
CHAPTER
CHARGING THE BATTERY
21
2
SETTING UP
CHAPTER
Maximizing battery life
• The wireless features (phone, email,
messaging, and web) and media
features (camera, media players,
eBooks, and games) of your Centro
consume more power than its organizer
Battery life depends on how you use your
Centro. You can maximize the life of your
battery by following a few easy guidelines:
IMPORTANT You must use the battery
that came with your Centro or a
Palm-approved replacement. For info on
replacement batteries, see Replacing the
battery.
features. Speakerphone usage also
consumes more power than using the
earpiece. If you use the wireless,
speakerphone, and media features
often, keep an eye on the battery icon
and charge when necessary.
• If you don’t plan to use the wireless
features on your Centro for a while, turn
off your phone (see Turning your
Unauthorized batteries cannot power your
Centro. Only a battery approved by Palm
will wake up and power your Centro.
• You can buy an extra battery as a spare
for long plane trips or periods of heavy
use. To purchase batteries that are
compatible with your Centro, go to
g
o.palm.com/centro-gsm/.
• Charge your Centro whenever you can.
Charge it overnight. The battery has a
much longer useful life when it is
topped off frequently than when it is
Centro™ smartphone on and off) and let
all calls be picked up by voicemail.
• As with any mobile phone, if you are in
an area with no wireless coverage, your
Centro searches for a signal, which
consumes power. If you cannot move to
an area of better coverage, temporarily
turn off your phone. While your phone is
off, you can continue to use the
nonwireless features of your Centro.
• Turn down the screen brightness (see
Adjusting the brightness
).
charged after it is fully drained.
MAXIMIZING BATTERY LIFE
22
SETTING UP
2
• Decrease the settings in Power
Preferences and turn off Beam Receive
(see Optimizing power settings
• Turn off the Bluetooth
®
).
feature if you’re
not using it. See Connecting to a
Bluetooth® hands-free device.
Making your first call
1 Press Phone .
2 If prompted, press Center to turn
off Keyguard (see Locking your
keyboard (Keyguard) for more info).
• If Check SIM Card appears in the title
bar, see Inserting the SIM card and
battery.
• If a blank space appears in the title
bar, the phone is either searching for a
network or you’re outside a wireless
coverage area. It may take a few
moments for the title bar to display a
network name. If you believe you are
in a wireless coverage area and this
problem persists, contact your
network operator for assistance.
3 Press Left to select the Dial Pad
tab.
Status
icons
Dial Pad
Favorites
Main
Call Log
Contacts
4 Tap the onscreen Dial Pad to enter the
number you want to call.
5 Press Send to dial the number.
6 If prompted, press Center to select
Ye s and turn on your phone.
CHAPTER
MAKING YOUR FIRST CALL
23
2
SETTING UP
CHAPTER
TIP
If you are inside a coverage area and
cannot complete a call, contact your network
operator for assistance.
What’s my phone number?
1 Make sure your phone is on (see
Turning your phone on and off
).
2 Press Phone .
7 After you finish the call, press Power/
End to end the call.
Adjusting call volume
While a call is in progress, press the
Vo lu me button on the side of your Centro
to adjust the call volume.
• To increase the volume, press the upper
3 Press Menu .
4 Select Options, and then select Phone
Info.
Look here for
your phone
number
half of the Volum e button.
• To decrease the volume, press the
lower half of the Vol um e button.
If your phone number doesn’t appear in
Phone Info, make sure your SIM card is
properly inserted into your Centro. If your
phone number still does not appear in
Vol ume
Side button
Phone Info, look for the number on the
plastic holder to which the SIM card was
attached. If you still need assistance,
please contact your network operator
MAKING YOUR FIRST CALL
24
SETTING UP
2
Setting up your computer for synchronization
Before you can synchronize the info on
your computer and the info on your Centro,
you need to install the desktop
synchronization software and connect the
sync cable to your computer.
You can use either Palm
(included) or Microsoft Outlook for
Windows (sold separately) as your desktop
software.
Not familiar with synchronization? See
Synchronizing information—the basics
System requirements
Your computer should meet the following
minimum system profiles for Windows or
Mac computers.
Windows XP Service Pack 2 (SP2),
Windows Media Center Edition 2005, or
Vista:
®
Desktop software
.
• 32MB of available memory (RAM)
• 170MB of free hard disk space
• CD drive
• Available USB port
Mac OS X version 10.3 to 10.5:
• 128MB of total memory (RAM)
• 190MB of free hard disk space
• CD drive
• Available USB port
®
Upgrading from another PalmOS
by
ACCESS device
NOTE If you are setting up your first Palm
®
OS
device, skip ahead to Installing the
desktop synchronization software.
When you install the desktop software
from the Palm Software Installation CD,
some third-party applications may be
quarantined because they are not
compatible with the Palm OS software
version 5.4.9 on your Centro. Quarantined
files are not installed on your Centro, nor
are they deleted. These files are placed in a
new folder on your computer: C:\Program
Files\Palm\<device name>\PalmOS5
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
25
2
SETTING UP
CHAPTER
Incompatible Apps. (Can’t find a Palm
folder in Program Files? Then look for a
folder labeled palmOne or Handspring
instead. For more info, see I can’t find my
user folder.)
IMPORTANT Synchronize your Centro only
with the version of Palm Desktop software
included with your device. Older versions
1 Calculate how much space your apps
and info occupy on your previous Palm
OS device.
• In Applications View, open the menus.
• Select Info on the App menu.
• At the bottom of the screen, select
Size.
may not work correctly.
TIP
We do not recommend using third-party
utilities that back up your old device’s
information onto an expansion card and then
transfer the info to your Centro. Such methods
transfer all applications to your Centro,
including those that are not designed to work
with Palm OS version 5.4.9.
You can transfer all compatible applications
and information from your previous Palm
OS device—whether it’s a handheld or a
Treo—to your new Centro, so long as the
space taken up by all the info you want to
transfer is 64MB or less. This includes your
calendar events, contacts, memos, and
tasks, as well as your application settings
and any compatible third-party applications
and files.
• Look at the numbers on the Free
Space line and subtract the number
on the left from the number on the
right to calculate the space used. For
example, on the device shown here,
22.4 – 17.5 = 4.9. This means that
4.9MB of space is occupied on this
device.
2 If the space occupied on your previous
device is 64MB or less, go to step 3. If
the space occupied is greater than
64MB, do any of the following to reduce
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
26
SETTING UP
2
the storage space you’re using before
you go to the next step:
• Delete any third-party applications
that you no longer use.
• Move large files, such as eBooks and
images, to an expansion card.
• Move third-party applications to an
expansion card.
• Purge old info in applications such as
Calendar (Date Book), Tasks (To Do),
and email. Refer to the
documentation that came with your
previous device for instructions on
these items.
3 Synchronize your previous device with
your previous desktop software to back
up your information one last time.
4 Install the desktop synchronization
software from your new Palm Software
Installation CD (see Installing the
desktop synchronization software).
5 During the installation process, sync
your Centro with your new desktop
software as instructed. When
prompted, do the following:
• Connect your Centro to your
computer (see Connecting your
Centro to your computer).
• Indicate that you want to sync only
the info in your PIM apps (Calendar,
Contacts, Memos, and Tasks). This is
strongly recommended to ensure an
optimal upgrade experience. Or
indicate that you want to sync all info
and apps (excluding apps known to be
incompatible).
• Select a device name for your Centro;
be sure to select the same name that
you used for your old device. (To
locate this name, select the HotSync
application on your old Palm device.
The device name appears in the
upper-right corner of the screen.)
6
MAC ONLY If you have pictures on
your previous device, copy them from
your previous device to an expansion
card or beam them to your Centro.
7 If you plan to continue using your
previous device, perform a hard reset
on your previous device to remove its
associated device name. (See the
documentation that came with your
previous device for instructions on
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
27
2
SETTING UP
CHAPTER
performing a hard reset.) Each device
you synchronize with your computer
must have a unique name. The next
time you synchronize your previous
device with your computer, be sure to
BEFORE YOU BEGIN If you are installing
on a computer at work, make sure your
computer is configured to let you install
new software. Contact your company’s
IT department for help.
assign it a new name.
If any third-party applications are
quarantined during the installation, do not
manually install them. Contact the
third-party developer for software updates
and info about compatibility with your
TIP
If you want to sync info with applications
other than Palm Desktop or Microsoft
Outlook, you need to purchase additional
third-party sync software. This sync software
is sometimes called a conduit.
Centro.
If you have trouble upgrading or finding
quarantined files, see Upgrading
.
Installing the desktop synchronization software
IMPORTANT Even if you already own a
Palm OS device and have installed a
previous version of the desktop software,
1 Close any applications that are currently
running on your computer, including
those that are minimized. Your
computer needs to have all its
resources available to install the
software.
2 Insert the Palm Software Installation CD
into the CD drive on your computer.
you must install the software from the
Palm Software Installation CD that came
with your Centro.
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
28
SETTING UP
2
3 If you are installing on a Mac,
double-click the CD icon on the desktop,
and then double-click the Palm
Software.pkg icon.
4 When the installation wizard opens,
follow the onscreen instructions. Note
these important points about the
installation.
• When the language selection screen
appears, select the same language
you selected on your Centro.
• WINDOWS ONLY You can choose
which desktop software you want to
use for synchronization:
Palm Desktop software or Microsoft
Outlook.
NOTE Whether you select to synchronize
with Microsoft Outlook or Palm Desktop
software, Palm Desktop software is still
installed on your computer. If you use
Outlook as your desktop email application,
select Outlook as your desktop
synchronization software. Remember that
when you enter information on your
computer, you must enter it in the software
you selected in this step.
• The installation process prompts you
to connect your Centro to your
computer. Go to the next section.
Connecting your Centro to your computer
After you install the desktop software (see
Installing the desktop synchronization
software), you’re ready to connect your
Centro to your computer.
1 Plug the AC charger into a wall outlet.
2 Plug the USB sync cable into an
available USB port or into a powered
USB hub connected to your computer.
CHAPTER
SETTING UP YOUR COMPUTER FOR SYNCHRONIZATION
29
2
SETTING UP
CHAPTER
TIP
For best performance, plug your sync
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we recommend using
the back port; the front port is often a
low-power port. If you use a USB hub, make
sure the hub has its own power supply.
3 With the sync button facing up, connect
the sync cable to the bottom of your
Centro. Do not press the sync button
until you are instructed to do so.
4 (Optional) Connect the charger cable to
the bottom of your Centro.
You are now ready to synchronize; go to
Synchronizing information—the basics
Sync cable
Sync button
Synchronizing
information—the
basics
Synchronizing means that info you enter or
change in one place (your Centro or your
computer) is automatically entered or
changed in the other; so there’s no need to
enter the info twice. We strongly
recommend that you sync your Centro with
your computer or corporate server
frequently to keep your info up-to-date (and
backed up) in both locations.
.
The info from all the following applications
is updated by default each time you sync
your Centro with your desktop software:
How each application syncs depends on
your computer type and the desktop
software you are using, as follows:
SYNCHRONIZING INFORMATION—THE BASICS
30
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