Packard bell IMEDIA 3063, IXTREME 6092, IMEDIA 3052, EASYNOTE E4710, I XTREME DUO 6160 User Manual

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Safety and Comfort..........................................................................................................................3
Safety precautions
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Understanding the Basics
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Your computer’s controls
.............................................................................................................5
Turning your computer on/off
..........................................................................................8
Your Software Library
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Getting Around
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Your computer's documentation
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Your computer’s drives
...............................................................................................................10
Volume control
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Ports and connectors
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First Steps on the Net
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What is the Internet?
....................................................................................................................15
Get connected!
........................................................................................................................................15
Surf the Net!
................................................................................................................................................15
Browser features
...................................................................................................................................16
What is E-mail?
.......................................................................................................................................17
Your Internet tools
.............................................................................................................................17
Troubleshooting
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Step by Step troubleshooting
............................................................................................18
Frequently Asked Questions (FAQ) to our Customer Contact Centre
.....................................................................................................20
Packard Bell Utilities
................................................................................................................37
Packard Bell Snapsys
......................................................................................................................37
Packard Bell SmartRestore
...................................................................................................38
Packard Bell Recovery Program
...................................................................................40
Packard Bell Master CD Creator
...............................................................................43
Packard Bell Limited Warranty
..............................................................................45
Regulatory Information
........................................................................................................49
Software License
.............................................................................................................................51
Index
.....................................................................................................................................................................52
User’s Guide
www.packardbell.com
COPYRIGHT NOTICE
Packard Bell User’s Guide. Copyright © 2003 NEC Computers International B.V. All Rights Reserved. No part of this manual may be reproduced or transmitted, in any form or by any means, whether electronic, chemical, manual or otherwise, including but not limited to photocopying, recording, or information storage and retrieval systems, for any purpose without prior written permission of NEC Computers International B.V.
DISCLAIMER
NEC Computers International B.V. specifically disclaims all warranties, either exp­ress or implied, including, but not limited to, implied warranties of merchantabi­lity and fitness for a particular purpose with respect to this product and documen­tation. Updates to software and hardware components are made regularly. Therefore some of the instructions, specifications and pictures in this documenta­tion may differ slightly from your particular situation. All items described in this
guide are for illustration purposes only and may not apply to your parti­cular situation. No legal rights or entitlements may be obtained from des­criptions made in this manual. NEC Computers International B.V. reserves the
right to revise or make changes or improvements to this product or documentation at any time without obligation to notify any person of such revisions or improve­ments. In no event shall NEC Computers International B.V. be liable for any conse­quential or incidental damages, including but not limited to loss of business profits or any other commercial damages, arising out of the use of this product.
TRADEMARKS
Microsoft, Outlook and Windows XP are registered trademarks of Microsoft Corporation. FireWire is a trademark of Apple Computer, Inc. PS/2 is a trademark of International Business Machines Corporation. Packard Bell is a registered trade­mark of NEC Computers International B.V. All other company or product names are trademarks, registered trademarks or service marks of their respective owners.
VIRUS WARNING
NEC Computers International B.V. guarantees that this product is 100% virus free. Please take the following precautions to protect your system against new viruses:
• Do not use illegal copies of software protected by copyright.
• Check all floppy disks carefully using a virus scanner before you start using them.
• When your computer is connected to a network, please make sure that only authorised persons have access to your system. For example, you can use pass­words and share files as Read Only.
For more information on viruses, please refer to the Tutorials section of Packard Bell InfoCentre.
EPILEPSY WARNING
Some people are susceptible to epileptic seizures or loss of consciousness when exposed to certain flashing lights or light patterns in everyday life. Such people may have a seizure while watching television images or playing certain games. This may happen even if the person has no medical history of epilepsy or has never had any epileptic seizures.
If you or anyone in your family has ever had symptoms related to epilepsy (seizu­res or loss of consciousness) when exposed to flashing lights, consult your doctor prior to playing. We advise that parents monitor the use of games by their child­ren. If you or your child experience any of the following symptoms: dizziness, blur­red vision, eye or muscle twitches, loss of consciousness, disorientation, any invo­luntary movement or convulsion while playing a game, IMMEDIATELY discontinue use and consult your doctor.
THUNDERSTORM WARNING
In thunderstorm conditions, make sure that you disconnect your modem from the telephone line or your TV port from the aerial socket. A lightning strike to nearby telephone lines or an aerial could damage your modem, TV card or even your whole computer system. Please note that the product warranty does not apply if damage to your computer is the result of a lightning strike.
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SAFETY PRECAUTIONS
Cables
Please make sure that cables are not strained and that there is no risk of people walking or tripping over them.Also make sure that other devices do not crush the cables.
Make sure that power cords are connected to a grounded electrical outlet. The power outlet should be easily accessible and as close to the computer as possible. Do not overload any power outlet with too many adapters.
Cleaning your computer
Always unplug your computer from the power outlet before cleaning it. Do not use liquid or aerosol cleaners, use a damp cloth instead. Never spray clea-
ning product directly on the screen. If dust has accumulated inside your computer, do not use a vacuum cleaner to remove it.
If you spill liquid on your computer or any device attached to it, switch it off imme­diately, unplug the power cord and make sure it is completely dry before switching it on again. Wait overnight if necessary.
Computer environment
Make sure your computer’s environment is free from dust, dampness or direct sunlight. Place your computer away from sources of heat, such as radiators, or any device
producing heat (i.e. amplifiers). Also ensure your computer is away from magnetic fields or any device generating static electricity.
Do not place your computer on a carpet or any other surface that may have an elec­trical charge.
Cellular phones can cause interference with the audio devices of your computer. Make sure you keep mobile phones at least 30 centimetres away from your computer.
To keep your computer running smoothly, please remember the following:
• If you are new to computing, we recommend taking a computer-training course before using your computer. Your computer retailer may provide more information.
• Always save your work and make regular backup copies of your documents on rewritable media. In the event of a major computer failure, you can lose all your personal data unless you make personal backups.
• To protect your computer from viruses, perform a virus check before opening a file on a floppy, received by e-mail, or downloaded from the Internet. Your anti­virus program can perform these checks automatically. Regularly scan your hard disk drive for viruses and delete them if any are found. Check your anti-virus software Web site to be updated on the latest viruses.
• To save disk space and optimise your computer’s performance, use the system tools included with Windows, such as Disk cleanup or Defragmenter, on a regu­lar basis.
• Never switch off your computer if one of the drives is still running (check that all drive indicator lights are off).
Please refer to the Tutorials section of Packard Bell InfoCentre for fur­ther information.
HEALTH PRECAUTIONS
Please follow the guidelines below to use your computer comfortably and to avoid health problems.
If you work or play for hours at a time, then make sure you take regular breaks. Look away from the computer’s screen once in a while. Do not use your compu­ter if you are tired.
Some disorders of the hands, wrists, arms, neck, shoulders, legs and back may be associated with or aggravated by certain repe­titive actions. To reduce your risk of developing these disorders, type with your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of pain, tingling, numbness or other discomfort, please contact your doctor.
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YOUR COMPUTERS CONTROLS
Cordless devices
If the cordless mouse and keyboard do not work after installation, you should try to manually establish communication with the receiver.
First check that the batteries for the keyboard and mouse are inserted correctly. Then identify the devices by pressing briefly the connect button on the recei-
ver, mouse and keyboard in the following order:
Mouse or touchpad
The mouse (for desktop computers) or the touchpad (for mobile computers) controls the arrow on the screen. This arrow is called the pointer or the cursor.
When you move the mouse over a hard and flat surface, or when you drag your fin­ger across the rectangular touch sensitive pad, the pointer will follow this movement.
Click one of the buttons on the top of your mouse, or one of the buttons of the touchpad, to select or activate the command the cursor is pointing at.
Please see illustrations on the next page.
You can improve the motion and visibility of your pointer by changing the settings. To access these, click on Start > Control Panel >
Printers and other Hardware > Mouse and select the Pointer Options tab. The visibility options are especially
useful if you are using an LCD screen. The mouse settings can also be changed for left-handed users.
Keyboard
The keyboard is used to enter data or commands. The functions of the keys depend on the program you are using. The keyboard displayed in this guide is just an exam­ple. The layout of your keyboard may vary slightly. For a full description of your key­board, please refer to Packard Bell InfoCentre, your electronic documentation.
To optimise space and weight, portable computers use compact keyboards. These include keys that activate special features, such as the embedded numeric keypad. Other keys functions are described on page 7.
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Mouse Touchpad
Keyboard
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TURNING YOUR COMPUTER ON/OFF
TURNING YOUR COMPUTER ON
1. First, switch ON any devices connected to your computer (including a monitor) by pressing the main ON/OFF switches on these devices.
2. Then switch ON your computer by pressing the main ON/OFF switch.
To share the family computer and have your own system settings every time you turn on the computer, you can set up accounts for each user. You can access and modify your accounts at any time by clicking on Start > Control Panel > User accounts.
Please note that some programs might not work properly for users with limited accounts. Only a user with a computer administrator account has full access to other user accounts and all computer settings.
For further information on personalising your computer, click on Start > Help and Support > Customising your computer.
TURNING YOUR COMPUTER OFF
Make sure all applications are closed before you turn off your computer.
Once the computer has shut down, switch OFF any external devices, such as the monitor, if they feature a power button.
On portable computers, you can turn off your computer without going to the Windows Start menu. Simply close all your applications and press the power button.
Forced Shutdown
If you are having problems turning off your computer, then try using the Task Manager. This utility provides information about your system’s performance and displays details about programs and processes running on your computer.
Press the <Ctrl>+<Alt>+<Del> keys simultaneously or right-click on an empty space on the taskbar and select
Task Manager in the pop up menu.
If your computer still does not respond, press the computer power button to turn your computer off. Keep this button pres­sed until all of the LEDs turn off and wait for roughly 30 seconds before turning the computer on again.
POWER OPTIONS
The power options of Windows can control your computer’s power state and allow you to save energy. Depending on your needs, you can define the power scheme that suits you best. Three power saving modes are provided: Turn off device, Standby and Hibernate.
To learn more about these features and how to use them, refer to the
Tutorials section of InfoCentre, or browse the Windows Help and Support Centre by clicking on Start > Help and Support.
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YOUR SOFTWARE LIBRARY
WHERE IS MY SOFTWARE?
Packard Bell computers include a wide range of software applications. The types of programs and categories available on your computer depend on the model you purchased.
Your software can be found:
• Preinstalled: your software is ready to use or to set up. However, some titles require a CD or DVD to run (typically, games or encyclopædia). You will find these discs in your computer’s packaging.
• On a CD or DVD: the software first needs to be installed. Insert the CD or DVD into the appropriate drive. An installation wizard will start automatically and all you have to do is follow the instructions on the screen.
HOW DO I ACCESS MY SOFTWARE?
Starting a program is easy and only takes a few clicks. If the program you wish to run requires a CD or a DVD, it is always best to insert it into the drive before star­ting the application.
WHERE IS MY SOFTWARE DOCUMENTATION?
Most of the applications preinstalled on your computer by Packard Bell feature an online documentation file.
If you need help while using a program, press <F1> on your keyboard, or click on Help or the Help icon (typically a ? sign).
Please refer to the Tutorials section in InfoCentre for further tips on using software.
INSTALLING NEW SOFTWARE
If you purchase software that you would like to install on your computer, please check the system requirements to avoid compatibility issues. This is especially the case for highly graphical 3D games. If there is a problem during installation or when running the software, please contact the software provider’s hotline.
For more information about installing and removing software, please refer to the FAQs later in this guide and to Packard Bell InfoCentre.
Click on
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Documentation
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YOUR COMPUTER'S DOCUMENTATION
This User’s Guide is not the only reference for information about your computer! Packard Bell InfoCentre contains the electronic documentation for your com­puter, quickly giving you the help you need directly on your screen.
INSTALLING PACKARD BELL INFOCENTRE
To install InfoCentre, you have three possibilities (A, B, or C):
After a few seconds, the first screen of the Setup Program will appear. When the Setup Program has finished, InfoCentre will start.
Please note that the Click Me First icon will disappear from the desk­top once all options have been installed.
WORKING WITH PACKARD BELL INFOCENTRE
To open Packard Bell InfoCentre, double-click on the InfoCentre icon on your desktop or click on Start > All Programs > Packard Bell Support > Packard Bell InfoCentre.
The number of categories and titles available may differ according to the computer you purchased.
My Computer: Contains all the technical information about your computer’s components and useful tips on how to upgrade your computer. Accessories: Discover a collection of accessories specially designed for your Packard Bell computer. Internet: Describes the Internet tools that are installed on your computer and use­ful tips about the Internet. Tutorials: Contains a series of helpful articles on performing day-to-day tasks for beginners or advanced computer users.
Links: Display an electronic version of the User’s Guide or visit the Packard Bell Website.
YOUR COMPUTERS DRIVES
The drives described below are commonly used on Packard Bell computers. However, this does not mean that they are present on the computer you have pur­chased, nor that your computer is limited to these drives. To view documenta- tion specific to the model you have purchased, please check InfoCentre.
Floppy Disk Drive
The floppy disk drive is the device used to read data from and write data to a floppy diskette. A typical floppy diskette has a capacity of 1.44 MB.
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If you try to copy or save a file to a floppy disk and you receive a mes­sage, “Write Protect Error”, you may need to unlock the write-protect notch* on the bottom side of your floppy disk by pushing it forward.
Memory Card Reader
Selected computers include an all-in one multidrive. These drives typically allow to read and write the most common types memory cards, such as MMC (Multi Media Card), CF (Compact Flash Card), IBM Microdrive, SM (Smart Media Card), SD (Secure Digital Memory Card), or MS (Memory Stick
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). Some multidrives also
include a floppy disk drive.
DVD Drive
A DVD drive can read audio CDs, CD-ROMs containing data (files and programs), Video CDs and recordable CDs like CD-R or CD-RW, plus DVD-ROMs, DVD movies and most recordable DVD discs.
If your computer is equipped with a CD-ROM or a CD-Writer Drive, then you will be able to play only CD-type discs.
CD and/or DVD-Writer
While a CD or DVD drive is usually a read-only device, selected Packard Bell com­puters are equipped with a "combo-drive" that combines reading and recording functions. If your system is equipped with a CD or DVD-Writer, you can use this device to duplicate your CDs, create your own music compilations, digital photo albums or keep a safe copy of your valuable data.
A CD-Writer supports two types of writable CDs:
• CD-R (CD-Recordable): This is a CD on which data (files, music, pictures…) can be recorded only once. This means that you cannot delete the information from a CD-R after you have written it.
• CD-RW (CD-ReWritable): The CD-RW is a CD on which data can be recorded several times. This means that you can erase the content of a CD-RW at any time and rewrite new data on it.
In addition to the CD-R and CD-RWs, a DVD-Writer supports DVD-R and/or DVD-RW discs, which offer even greater storage capacity.
To learn more about your computer's drives, please refer to the My Computer section of InfoCentre. Also browse the Tutorials, which contain detailed information and help on your device and associated software.
Using your DVD Drive
Press to eject. Disc’s label facing up. Press to close.
Double-sided DVDs have no label.
Thin pack Drives (typically on portable computers)
Push the disc tray to close.
Press on the centre of the disc until it
clicks firmly into place
on the central spindle.
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Precautions
To avoid malfunctions or damage to your CD or DVD drive, please observe the fol­lowing tips:
• Insert the disc into the drive before you start a program.
• Do not eject the disc without first closing the program that is using the disc. This could potentially cause your computer to stop responding. Should this happen, restart your computer by using the Windows Task Manager (see page 8).
Do not force the disc tray to eject manually! If the tray does not eject:
Switch your computer off. Carefully insert a straightened paper clip into the Emergency Eject Port
(not available on all drives). Do not perform this operation with a pencil as the lead may break inside the eject port and damage your drive.
• Periodically clean the disc to remove any dust or fingerprints. To do so, use a soft scratch-free cloth or a commercial disc cleaner.
• To keep the disc free of fingerprints, hold the disc with your fingers on the outer edge or with a finger in the inner circle and a finger on the outer edge.
• Always return the disc to its protective case or sleeve when you have finished using it.
• Keep the disc tray closed whenever you are not using the drive.
Accessing a CD or DVD
Most discs have an Autorun function that enables the application to start automatically when the disc is inserted into the drive. To access the content of a disc, click on Start > My Computer and either double-click on the CD or DVD icon, on right-click and select Open.
Autoplay
The Autoplay function allows you to choose the way Windows handles media
files on devices with removable storage (digital camera, CD, DVD, etc). If you have inserted an audio CD or a DVD movie, Windows will automatically dis­play a dialogue box and ask you to choose how you want to play it.
Playing DVD films
Several players may be available on your computer. If Windows
asks you to select a player, we recommend that you always choose the DVD player included with your software collection.
Certain Packard Bell computers feature a TV-out function allo­wing you to watch your DVD movies on your television set. Setting up your computer to use this function only takes a few minutes.
To learn how to connect your computer to a television, please refer to the Tutorials section of Packard Bell InfoCentre.
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Playing Audio CDs
You may use your computer as an Audio CD player. Depending on your system config-
uration, you can control your CD playback using a control panel that generally features the same commands as a Hi-Fi system.
VOLUME CONTROL
Apart from the volume control on your computer, keyboard, monitor or speakers (depending on your equipment), you can also adjust the volume and balance of your speakers from Windows.
Adjusting the volume
To adjust the volume, simply click on the Speaker icon located in the lower right corner of the Windows desktop on the task­bar, next to the clock. If you cannot see the speaker icon:
Click on Start > Control Panel >
Sounds, Speech, and Audio Devices and select Sounds and Audio Devices.
Drag the slider up or down to adjust the volume to your convenience. Click in the Mute box to mute the volume. Click again to resume playback.
To access advanced volume control settings, double-click on the Speaker icon located on the taskbar to open the Volume Control window.
PORTS AND CONNECTORS
The ports and connector types described below are commonly used on Packard Bell computers. However, this does not mean that they are present on the compu­ter you have purchased, nor that your computer is limited to these ports. Check the My Computer section of InfoCentre to see which ports are available.
Precautions
- Before you attach any device, check the installation instructions that were supplied with it.
- Do not remove a device if the computer is using it.
- You must deactivate certain removable devices before removing them from the computer.
Hot-pluggable Devices
Most devices are “hot-pluggable”. This means they can be added or removed while the computer is on. They will be detected and installed automatically.
USB (Universal Serial Bus)
USB ports provide an easy-to-use “Hot-pluggable” connection. Selected Packard Bell computers are equipped with USB 2.0 connectors, provi­ding greater bandwidth than earlier versions of USB. USB 2.0 is back­wards compatible, any USB peripherals you have already purchased will work with USB 2.0 ports (but will use the lower transfer speed).
IEEE 1394
An IEEE 1394 port (also known as FireWireTMor i.LINK) allows you to connect high-speed digital devices to your computer, such as digital video cameras, external hard disk drives or scanners.
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PC Cards (PCMCIA)
PC Cards (also known as PCMCIA devices) are small credit card sized devices that are designed to allow you to easily expand your computer. Each PC Card slot that your computer is equipped with can accept a PC Card device, though the type of card each slot accepts may be different (see Packard Bell InfoCentre).
Legacy Ports
Legacy Ports are ports provided on most computers to ensure that older devices can still be used. Unlike "hot-pluggable" devices, you need to turn off your com­puter before adding or removing a legacy-type device.
A Parallel port (also known as printer or LPT port) is a 25-pin socket that is typically used to connect devices such as printers, scanners or external disk drives.
A Serial port (also known as communication or COM port) is a 9­pin socket that is typically used to connect devices such as an exter­nal modem, a mouse or a digital camera.
A PS/2 port is a 6-pin socket that is typically used to connect a mouse or keyboard to your computer.
A Midi/Game port is used to connect a joystick or a MIDI (Musical Instrument Digital Interface) device.
Sound Connectors
A Line-Out jack is used to connect speakers to your computer.
A Line-In jack is used to connect a sound source to your computer.
A Microphone jack is used to connect a mono microphone with a
3.5 mm plug.
TV-out
A TV-out port allows you to use a television (with appropriate video-in con-
nector) as an external display device. To transmit sound, you will also need to connect the Line-Out port of your computer to your television. Please refer to both InfoCentre and your television’s instructions to make sure all connections and options are properly activated.
COMMUNICATION PORTS
Modem
The modem is a bridge between digital signals from your computer and analogue signals from the telephone line. It will convert digital data into an analogue signal.
You cannot use the modem and the telephone simultaneously on a sin­gle phone line. Picking up a telephone handset while using a modem may disconnect that transmission. Unless you are connected using a cable, ISDN or ADSL line, you will not be able to call out or receive calls when connected to the Internet.
LAN (Local Area Network)
A LAN is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and even an Internet connection.
The LAN port looks very similar to the Modem port, they are often sit­uated near each other and can easily be mistaken. The LAN port is slightly larger than the Modem port.
For a comprehensive overview on networking and instructions on setting up your own network, please browse the Tutorials section of InfoCentre and Windows
Help and Support Centre.
In thunderstorm conditions, make sure that you disconnect your modem from the telephone line or your TV port from the aerial socket. A lightning strike to nearby telephone lines or an aerial could damage your modem, TV card or even your whole com­puter system. Please note that the product warranty does not apply if damage to your computer is the result of a lightning strike.
A Fibre-optic Line-Out emitter allows you to enjoy S/PDIF quality sound. If you own a 5.1 speaker set connected to an amplifier with fibre-optic entry, you can enjoy Dolby Digital sound when playing DVDs on your computer. Please refer to InfoCentre and contact a vendor of audio equipment for more infor­mation on the equipment required.
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WHAT IS THE INTERNET?
The International network of computers, or Internet, is a collection of computers that spans the world and communicate with each other over a great number of con­nected networks.
This allows users to explore an infinite wealth of information sources, benefit from all types of services, exchange information and play games with people all over the world, without leaving the comfort of their homes.
For more information on your browser and using the Internet, please refer to the Internet and Tutorials sections of Packard Bell InfoCentre.
GET CONNECTED!
Your Packard Bell computer is 100% Internet ready and includes all the tools you need to get started and surf the Internet.
To get connected, you need to register with an Internet Service Provider (ISP), which supplies the physical connection between your computer and the Internet. Certain computers come with a selection of ISPs already preinstalled. There are sev­eral ways you can set up your Internet connection using these selected ISPs.
If you wish to use an ISP of your own, please refer to the instructions supplied with the installation pack. Avoid using several different ISPs.
SURF THE NET!
To surf the Internet, you need a program called an Internet browser. The browser included on your computer is Microsoft Internet Explorer. Selected computers also feature the Packard Bell Companion, a browser designed exclusively for Packard Bell users.
To open your browser, simply press the Internet button on your keyboard (if available) or (double-) click on the Internet Explorer icon.
For a good start, visit the Packard Bell Website! Packard Bell is dedi- cated to making your time online more fun and more rewarding. www.packardbell.com is your gateway to a world of online activities and services.
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Status Bar
Click and hold to resize the window
Reduce, maximize or close the window
Click on Help or press <F1> on your keyboard
Toolbar
If the page is not completely visible on your screen, use the up and down arrows in the scroll bar. Alternatively, use the arrows keys on your keyboard, or the scroll button of your pointing device.
Address Bar
BROWSER FEATURES
Hyperlink: click to jump to another topic or page.
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WHAT IS E-MAIL?
An e-mail is a message that you can send to people using your computer. You can attach pictures, sound, or videos to your message and it will take only a few seconds to reach its recipient, even to the other side of the planet!
To send and receive e-mails, use Microsoft Outlook Express. To start it, simply press the e-mail button on your keyboard (if available) or click on the Outlook Express icon in the Start menu.
When you subscribe to an Internet provider, you usually get one or more e-mail addresses (for you and your family members).
Example:
Granny@packardbell.com
To know when your computer is online, when using a standard dial-up connection (i.e. not high-speed Internet), look at the lower right part of the Notification Area.
If you cannot see this icon, click on Start > Control Panel > Network and Internet Connections > Network Connections. Double-click on the computer or connection icon. Click on Properties and select Show icon in notification area when connected (under General).
If your computer is equipped with a network port, you may see a similar icon marked with a red cross over it when inactive.
YOUR INTERNET TOOLS
Your Packard Bell computer offers a combination of tools and features that make the Internet easy, safe and rewarding for every member of your family. Please see page 7 for a description of the Multimedia buttons and Function keys included on Multimedia Keyboards.
Depending on the model you have purchased, some of the options described in this guide may be unavailable. Check the My Computer and Internet sections of Packard Bell InfoCentre to see documenta­tion on the features that are available to you.
Extension
Username
Domain“at”
“dot”
Display the content of the selected folder
Folders to store your messages
You can write your messages off-line and connect to the Internet only when sending or receiving
Right-click to disconnect
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