Packard bell EASYNOTE XS20-006 QUICK START & TROUBLESHOOTING GUIDE
QUICK SETUP
1. See the illustrations at the start of this guide for setup instructions.
2. If your computer has been stored or transported in a cold or damp environment, allow it to warm to
room temperature before turning it on.
3. Allow the battery to fully charge:
Charging: LED = On
Charged: LED = Off
4. Briefly press the power button to turn on your computer.
Please read the rest of this Quick Start & Troubleshooting Guide to get to know your computer and
troubleshoot in case you encounter a problem.
Copyright Notic
Packard Bell Quick Start & Troubleshooting Guide.
may be reproduced or transmitted, in any form or by any means, whether electronic, chemical, manual or otherwise, including but
not limited to photocopying, recording, or information storage and retrieval systems, for any purpose without prior written permission
of Packard Bell B.V.
Disclaimer
Packard Bell B.V. specifically disclaims all warranties, either express or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose with respect to this product and documentation. Updates to software and hardware
components are made regularly. Therefore some of the instructions, specifications and pictures in this documentation may differ
slightly from your particular situation. All items described in this guide are for illustration purposes only and may not apply to your
particular situation. No legal rights or entitlements may be obtained from descriptions made in this manual. Packard Bell B.V. reserves
the right to revise or make changes or improvements to this product or documentation at any time without obligation to notify any
person of such revisions or improvements. In no event shall Packard Bell B.V. be liable for any consequential or incidental damages,
including but not limited to loss of business profits or any other commercial damages, arising out of the use of this product.
Trademark
FireWire is a trademark of Apple Computer, Inc. Packard Bell is a registered trademark of Packard Bell B.V. All other company or
product names are trademarks, registered trademarks or service marks of their respective owners.
Piracy Warning
The illegal transfer, use and storage of copyrighted media on personal computers could result in piracy convictions, fines or prison
sentences.
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Quick Start & Troubleshooting Guide
e
Copyright © 2007 Packard Bell B.V. All Rights Reserved. No part of this manual
Quick Start & Troubleshooting
Guide
TABLE OF CONTENTS
Important Information 4
Getting to know your computer 5
Turning your Computer On and Off ................................................................................... 5
External Features ............................................................................................................... 6
Control Panel..................................................................................................................... 8
Keyboard Panel .................................................................................................................. 9
Touchpad......................................................................................................................... 10
Optical Drive ................................................................................................................... 10
Computer Basics 11
Safety and Comfort ................................................................................................................ 11
Safety Precautions ............................................................................................................ 11
Health Precautions ........................................................................................................... 11
Power Supply......................................................................................................................... 12
AC Power Adapter ........................................................................................................... 12
Battery Power .................................................................................................................. 13
Upgrading your Computer...................................................................................................... 15
First steps on the Net ............................................................................................................. 16
Get Connected! ............................................................................................................... 16
Wi-Fi ............................................................................................................................... 16
Surf the Net! .................................................................................................................... 18
Helpdesk 19
Your Operating System .......................................................................................................... 19
Safe Computing ..................................................................................................................... 19
Security ........................................................................................................................... 19
Diagnose & Repair.................................................................................................................. 21
Top Troubleshooting Cases............................................................................................... 21
Miscellaneous Troubleshooting......................................................................................... 23
Packard Bell Limited Warranty 27
Regulatory Information 31
Index 33
Table of Contents -
3
IMPORTANT INFORMATION
Thank you for purchasing a Packard Bell computer!
This guide has been designed to introduce you to the features of your computer and assist in your computing
experience. It will also help you maintain your computer and troubleshoot in case you encounter a problem.
Packard Bell Website
Remember to visit www.packardbell.com often! Check out the
Support section: it contains up-to-date information, help, drivers
and downloads.
Packard Bell Support
Make sure you write down your computer serial number, date and place of
purchase and model name on the cover of this guide. Also, save your proof of
purchase and
please write down any error message causing the problem, and have the
computer in front of you and switched on if possible. Having these items to hand
when contacting us will ensure better and quicker support.
FreeDOS Operating System
Your system has been supplied without any software and is pre-installed with the FreeDOS* operating
system. Please note that certain hardware devices (modem, video card, optical disc drive etc.) and many
common applications will not run or may not run properly using FreeDOS. In order to use these devices and
applications you will need to install the appropriate operating system** and hardware device drivers.
Please see your retailer or chosen operating system provider for more information. Please also visit
www.packardbell.com and www.freedos.org.
*Note: FreeDOS is offered "AS IS". Packard Bell does not provide support for the FreeDOS operating system. You can
find support for FreeDOS at www.freedos.org
**Note: Packard Bell does not provide support for user installed operating systems. We recommend that you consult
the operating system creator for support.
Warranty & Service Sheet (if supplied)
. Before calling for support,
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Quick Start & Troubleshooting Guide
GETTING TO KNOW YOUR COMPUTER
Your computer benefits from a compact design that provides all the features you need in an ultra-portable
system.
For illustration purposes only, colours may vary.
Turning your Computer On and Off
Turning your Computer On
1. Turn on any devices connected to your computer (e.g. printer).
2. Press the power button to turn your computer on (see page 8).
Turning your Computer Off
1. Press the power button to turn your computer off.
2. Turn off any devices connected to your computer.
To avoid risk of loss of data, be sure to save your work and close all applications before turning your
computer off.
Forced Shutdown
If your computer doesn’t respond perform a
of the LEDs turn off (typically 6 or more seconds). Wait roughly 30 seconds before turning your computer on
again.
Forced Shutdown
by holding the power button in place until all
Getting to know your computer -
5
External Features
The main features of your computer are illustrated below:
Front
BackLeftRightOpenBottom
Communication
Network
Expansion
USB (x2)
Display and Audio
DVI (for external monitor)
Line out/Headphones (3.5mm socket)
Microphone (3.5mm socket)
Other Connectors
Memory Card Reader
AC Adapter (DC In)
Other Features
Webcam
Internal Microphone
Touchpad
Selection buttons
Fan/Ventilation
Main Battery Pack
Battery Security Lock / Battery Release
Latch
Speakers
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Quick Start & Troubleshooting Guide
Your computer provides a series of ports and connectors that can be used to expand your computer to your
needs. The port and connector types described below are may be available on your Packard Bell computer.
However, certain features are optional and may not be available on the specific model you have purchased.
Connector cables may not be supplied. Please contact your retailer.
Precautions
• Before you attach any device, check the installation instructions that were supplied with it.
• Do not remove a device if the computer is using it.
• Most devices are “hot-pluggable”. This means they can be added or removed while the computer is on.
However, most devices must be deactivated in the operating system before they may be removed from
the computer (see
Removing a Card
on page 7).
Communication Ports
Network - This port can be used to connect your computer to a network (‘LAN’) or certain high-speed
Internet connections.
In thunderstorm conditions, make sure that you disconnect all your connection cables; unplug any
modem from the telephone line, any TV port from the aerial socket and any network cable. A lightning strike to nearby telephone lines or an aerial could damage a modem, network or TV card or
even your whole computer. Please note that the product warranty does not apply if damage to your
computer is the result of a lightning strike.
Expansion Ports
USB (Universal Serial Bus) - The Universal Serial Bus (USB) ports allow you to connect many peripheral
devices (for example, printers, monitors, scanners) to your computer.
Display and Audio Ports
DVI Port - Connect to a monitor with a DVI (Digital Video Interface) port. The appropriate cable is usually
included with the monitor.
Many monitors use a 15-pin analogue connection, so you may need to purchase an adapter or a DVIto-Analogue cable.
Headphones/Line-Out - Lets you plug in stereo headphones or powered speakers. Plugging in an audio
device disables the built-in speakers.
Microphone - Allows you to connect an external microphone for mono recording or amplification through
the unit. Plugging in an external microphone disables the built-in microphone.
Other Connectors
Memory Card Reader - Memory cards are used to store and transfer data by a wide
selection of digital cameras, PDAs, MP3 players and mobile phones. Your computer
provides a memory card port that can be used with the following memory card
formats: MultiMedia Card™, Memory Stick®, Memory Stick® PRO and SD
(Secure Digital)™ Memory Card.
AC Adapter (DC In) - Lets you attach the computer to an AC power source (see page 12), using the AC
adapter that comes with your system.
Getting to know your computer -
7
Other Features
Webcam - The Webcam allows you to send a video signal when using a chat/instant messaging program,
make films or take photos.
Internal Microphone - The built-in microphone allows you to transfer sound (i.e. your voice) to your
computer.
Touchpad and Selection Buttons - Use the touchpad and selection buttons to control the pointer and select
items on the screen (see page 10).
Fan/Ventilation - Allows your system to cool properly and maintain a safe operating environment.
The underside of the computer can become hot after prolonged use. Do not rest the computer on
your lap or on a surface that may block ventilation holes.
Speakers - Provide stereo sound for your multimedia presentations or listening pleasure.
Main Battery Pack - Your computer uses the rechargeable battery pack while you are away from an AC
power supply (see page 13).
Battery Security Lock / Battery Release Latch - These latches secure the battery in place.
Control Panel
WIFI Button
Toggle the wireless network features of your computer on or off
with the WIFI button.
Power Button
Powers on and off the computer. The power indicator lets you know the power state of the
computer.
•Off - The computer is off or in Hibernate mode.
•On - The computer is on.
If the power indicator is flashing, the computer is in Sleep mode.
Status Lights
These lights provide disk activity, keyboard status and power status information.
Caps Lock Indicator - Lights when Caps Lock mode is active.
Drive Access Indicator - Indicates when the computer uses the hard disk drive.
Battery Charge Indicator - Indicates battery charging status.
•Off - The battery is fully charged, no battery is installed or the computer is operating
under battery power.
•Lights red to indicate the battery is charging.
•Blinks red to indicate the battery is low.
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Quick Start & Troubleshooting Guide
Keyboard Panel
The keyboard panel includes the
following features:
Numlock: Press Fn+Ins (Numlock) to change
the function of the Numeric Keypad
Function Keys
Twelve function keys, F1 to F12, are
available on the keyboard. These
keys may provide special functions
with some programs and may be
used with the Fn key (below) to
activate hardware functions.
See the specific program's help files
for information about how each function key works within the program
you are using.
Fn: Use simultaneously with the F1 to F12 keys to
activate special functions
Fn key
The Fn key is found at the bottom left of the keyboard and activates the functions illustrated with coloured
icons, such as those found on the Function keys.
The figures and calculator functions on the middle right of the keyboard are activated with the Num
Lock key.
The following function key combinations are available:
Fn+F2 - This button toggles Bluetooth devices (optional) on or off.
Fn+F3 - Switches display modes:
•Integrated LCD screen only.
•External display only (any device attached to the video port).
•Both (simultaneous display).
Fn+F4 - Toggles the screen resolution.
Fn+F6 - Toggles the mute function.
Fn+F7 - Toggles the LCD backlight on or off.
Fn+F8 - Reduces the screen brightness.
Fn+F9 - Increases the screen brightness.
Fn+F10 - Reduces speaker volume.
Fn+F11 - Increases speaker volume.
Fn+F12 - Print Screen (capture an image of the screen to the clipboard).
Fn+Del - Scroll Lock.
Fn+Ins - Num Lock (activate the Numeric Pad).
Fn+Í - Home.
Fn+Î - End.
Fn+Ï - Page Up.
Fn+Ð - Page Down.
On certain models the wireless and/or Bluetooth icons are shown even if your computer does not
include these features. In this case this key combination has no function.
Getting to know your computer -
9
Numeric Keypad
The keypad lets you type numbers and mathematical operands (+, -) as you would on a calculator. The
keypad is ideal for entering long lists of numbers.
Pressing Num Lock (use the Fn+Ins key combination) on the keyboard activates the
numeric keypad numbers and functions printed in blue on certain keys (the keys in the
centre-right of the keyboard).
When you press Num Lock again, the keys revert to their normal functions as typewriter
keys.
If you want to access the third function on some of these keys (Home, PgUp, cursor controls, etc.) you
should press and hold the Fn key.
Touchpad
TouchpadLeft Button Right Button
The touchpad is an easy way to control the pointer with your finger. Lightly glide your finger across the
touchpad and the pointer mimics the movement. When using the touchpad, you can:
• Click on the left button, or tap once on the touchpad, equivalent to a single click of a left mouse button.
• Double tap to the touchpad, equivalent to a double click of the left mouse button.
• Tap and hold, then drag your finger across the touchpad, equivalent to a click and drag of the left mouse
button.
Try using the buttons or double-tap features and decide which method you prefer. If you find the double tap
difficult to use, go to the section below for general directions about adjusting the touchpad properties.
Touchpad Tips
Follow these basic ergonomic tips while working:
• Use a light touch on the touchpad surface.
• Set up the computer with your keyboard and touchpad at a comfortable height. Keep your forearms parallel to the floor. Your wrists should be relaxed and straight.
• While using the keyboard and touchpad, keep your shoulders and arms as relaxed as possible.
• Take regular breaks from the computer to rest your eyes. Perform stretching exercises to relax your fingers, hands, wrists, forearms and shoulders.
Optical Drive
Your computer does not feature an optical drive. If you wish to access files or install a program from an
optical disc, you will need additional equipment: you may use either an external USB optical drive, or a
computer with an optical drive and a network connection (i.e. add the optical drive as a resource that may
be used over a network).
You may purchase an external USB optical drive from a well-stocked computer or electrical retailer.
Please see the documentation for your operating system for information on accessing files over a network.
10 -
Quick Start & Troubleshooting Guide
COMPUTER BASICS
SAFETY AND COMFORT
Safety Precautions
Please follow the guidelines below to use your computer comfortably and to avoid health problems.
Computer Environment
Make sure that the computer:
✓ is away from direct sunlight and sources of heat;
✓ is away from magnetic fields or any device generating static electricity;
✓ is kept at least 30 centimetres away from a mobile phone;
✓ is not in a dusty or damp environment;
✓ is not placed on a carpet or any other surface that may have an electrical charge.
Cables
✓ Do not cover or place objects on the AC adapter. Keeping the adapter clear of objects allows the adapter
to cool properly during use.
✓ Only use the AC adapter that is supplied with your computer. Although other adapters may look simi-
lar, using them can damage your computer.
Cleaning your Computer
✓ Never spray cleaning product directly on the screen.
✓ If you spill liquid on your computer, switch it off immediately, unplug the AC adapter, remove the bat-
tery and make sure it is completely dry before switching it on again. Wait overnight if necessary.
Health Precautions
✓ If you work or play for hours at a time, then make sure you take regular breaks. Look away from the
computer's screen once in a while. Do not use your computer if you are tired.
✓ Arrange your computer so that you can work in a natural and relaxed position. Place items that you use
frequently within easy reach.
✓ Position your computer directly in front of you for increased safety and comfort. Ensure that your key-
board and touchpad are at a comfortable height. The screen should be about 45-70 cm from your eyes.
✓ If the “warmth” symbol is present on the underside of the computer, this indicates that the
underside surface can become hot. Avoid continuous body contact and do not place the computer on your lap while it is operating.
✓ Some disorders of the hands, wrists, arms, neck, shoulders, legs and back may be associated with, or
aggravated by certain repetitive actions. To reduce your risk of developing these disorders, type with
your wrists straight and your hands and wrists floating above the keyboard. If you experience periods of
pain, tingling, numbness or other discomfort, please contact your doctor.
✓ We advise that parents monitor the use of games by their children. If you or your child experience any of
the following symptoms: dizziness, blurred vision, eye or muscle twitches, loss of consciousness, disorientation, any involuntary movement or convulsion, IMMEDIATELY discontinue use and consult your
doctor. This may happen even if the person has no medical history of epilepsy.
Computer Basics -
11
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