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Open the Acer Portal from the Start screen to sign up for an
Acer ID or sign in if you already have an Acer ID.
There are three great reason for you to get an Acer ID:
• Remotely access your PC from your other devices with our
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For more information please visit the AcerCloud website:
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This manual contains proprietary information that is protected by
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change without notice. Images provided herein are for reference only
and may contain information or features that do not apply to your
computer. Acer Group shall not be liable for technical or editorial errors
or omissions contained in this manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
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TABLEOFCONTENTS
Table of contents - 3
First things first 4
Your guides ............................................. 4
We would like to thank you for making this Packard Bell notebook
your choice for meeting your mobile computing needs.
Your guides
To help you use your Packard Bell notebook, we have designed a set
of guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting. In addition it
contains general regulations and safety notices for your notebook. It is
available from the desktop; double-click the Help icon and click
User’s Manual in the menu that opens.
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key +
<C>, click Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it into Hibernate by
pressing the power button.
You can also put the computer in sleep mode by pressing the sleep
Note
hotkey <Fn> + <F4>.
If you cannot power off the computer normally, press and hold the power
button for more than four seconds to shut down the computer. If you turn off
the computer and want to turn it on again, wait at least two seconds before
powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
First things first - 5
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
6 - First things first
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
See Frequently asked questions on page 54.
Your Packard Bell notebook tour - 7
1
2
YOUR PACKARD BELLNOTEBOOK
TOUR
After setting up your computer as illustrated in the Setup Guide, let us
show you around your new Packard Bell computer.
Screen view
#IconItemDescription
Web camera for video
1Webcam
2ScreenDisplays computer output.
communicat
A light next to the webcam indicates
that the
ion.
webcam is active.
8 - Your Packard Bell notebook tour
2
1
4
3
Keyboard view
#IconItemDescription
1
2Keyboard
3Touchpad
4Microphone
Power button Turns the computer on and off.
For entering data into your computer.
See "Using the keyboard" on page
12.
Do not use a keyboard protector or
similar cover as the keyboard
includes ve
cooling.
Touch-sensitive pointing device.
The touchpad and selection buttons
orm a single surface.
f
Press down firmly on the touchpad
surface to perform a left click.
Press down firmly on the lower right
corner to perform a right click.
Internal stereo microphone for sound
recording.
ntilation intakes for
Your Packard Bell notebook tour - 9
12 3
Left view
#IconItemDescription
1
2
3
Connects to a Kensingtoncompatible computer security
Kensington lock
slot
USB portConnects to USB devices.
SD card reader
lock.
Wrap the computer security lock
le around an immovable
cab
object such as a table or handle
of a locked drawer.
Insert the lock into the notch and
turn the key to secure the lock.
Keyless models are also
available.
Accepts one Secure Digital card
(SD
or SDHC).
The card sticks from the side of
the comp
Ensure you don’t damage your
card
To remove the card, simply pull it
from the slot.
uter.
.
Information on USB 3.0
• USB 3.0 compatible ports are blue.
• Compatible with USB 3.0 and earlier devices.
• For optimal performance, use USB 3.0-certified devices.
• Defined by the USB 3.0 specification (SuperSpeed USB).
10 - Your Packard Bell notebook tour
1234
123456
Right view
#IconItemDescription
1Optical drive
2
3
4
Rear view
Optical disk access
indicator
Optical drive eject
utton
b
Emergency eject
ho
le
Internal optical drive; accepts CDs or
DVDs.
Lights up when the optical drive is
active.
Ejects the optical disk from the drive.
Ejects the optical drive tray when the
comp
uter is turned off.
Carefully insert a straightened paper
to eject the optical drive tray.
clip
#IconItemDescription
1
2
3
DC-in jackConnects to an AC adapter.
Headset/speaker
jack
USB portsConnects to USB devices.
Connects to audio devices (e.g.,
speakers,
with microphone.
headphones) or a headset
1
2
3
#IconItemDescription
4HDMI port
5
6
Base view
Ethernet (RJ-45)
port
Ventilation and
cooling f
an
Your Packard Bell notebook tour - 11
Supports high-definition digital video
connectio
Connects to an Ethernet 10/100/
1000-based network.
Allows the computer to stay cool.
Do not cover or obstruct the
op
enings.
ns.
#IconItemDescription
1SpeakersDeliver stereo audio output.
Insert a paperclip into the hole and
2
3
Battery reset
pinhole
Ventilation and
cooling fan
press f
computer (simulates removing and
reinstalling the battery).
Allows the computer to stay cool.
Do not cover or obstruct the
ope
or four seconds to reset the
nings.
12 - Using the keyboard
USINGTHEKEYBOARD
The keyboard has full-sized keys and an embedded numeric keypad,
separate cursor, lock, Windows, function and special keys.
Lock keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps Lock
Num Lock
<Fn> + <F11>
Scroll Lock
<Fn> + <F12>
When Caps Lock is on, all alphabetic characters
typed are in uppercase.
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric
keypad. It is indicated by small characters located on the upper right
corner of the keycaps. To simplify the keyboard legend, cursor-control
key symbols are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys
on embedded
keypad
Main keyboard
keys
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
Hold <Fn> while typing
letters on embedded
keypad.
Hold <Fn> while
using cursor-control
keys.
Type the letters in a
normal manner.
Using the keyboard - 13
Hotkeys
The computer employs hotkeys or key combinations to access most
of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the
other key in the hotkey combination.
HotkeyIconFunctionDescription
Turns on / off the computer's
<Fn> + <F3>Airplane mode
<Fn> + <F4>Sleep
<Fn> + <F5>Display toggle
<Fn> + <F6>Display off
<Fn> + <F7>
Touchpad
toggle
<Fn> + <F8>Speaker toggle
<Fn> + <F11>
<Fn> + <F12>
NumL
k
Scr
Lk
Number Lock
Scroll LockTurns Scroll Lock on or off.
<Fn> + < >Brightness up
<Fn> + < >
Brightness
down
<Fn> + < >Volume upIncreases the sound volume.
network devices.
(Network devices vary by
configuration.)
Puts the computer in Sleep
mode.
Switches display output
between the display screen,
external monitor (if
connected) and both.
Turns the display screen
backlight off to save power.
Press any key to return.
Turns the built-in touchpad on
and off.
Turns the speakers on and
off.
Turns the embedded numeric
keypad on or off.
Increases the screen
brightness.
Decreases the screen
brightness.
<Fn> + < >Volume downDecreases the sound volume.
<Fn> +
<Home>
Play/Pause
Play or pause a selected
media file.
14 - Using the keyboard
HotkeyIconFunctionDescription
<Fn> +
<PgUp>
<Fn> +
<PgDn>
<Fn> +
<End>
Stop
Previous
NextJump to the next media file.
Stop playing the selected
media file.
Return to the previous media
file.
Windows keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Pressed alone it returns to the Start screen or to
Windows key
Application
key
return to the last open app.
It can also be used with other keys for special
functions, please check Windows Help.
This key has the same effect as clicking the right
mouse button; it opens the application's context
menu.
TOUCHPAD
Note
Note
Touchpad basics
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better
the response. Please keep the touchpad and your fingers dry and clean.
The cursor is controlled by some basic gestures:
• Single-finger slide: Slide a finger across the touchpadto
move the cursor.
• Single-finger press or tap: Press the touchpad down, or
lightly tap the touchpad with your finger, to perform a 'click',
which will select or start an item. Quickly repeat the tap to perform a
double tap or 'double click'.
• Single-finger press in the bottom-right
corner: Press the bottom right corner of the
touchpad to perform a 'right click'. In the
Start screen, this will toggle the app
commands, in most apps this will open a
context menu related to the selected item.
• Drag: Press and hold the bottom left corner of the touchpad, or tap
twice anywhere on the touchtap, then slide a second finger across
the touchpad to select all items in an area.
Touchpad - 15
Touchpad gestures
Windows 8.1 and many applications support touchpad gestures that
use one or more fingers.
Support for touchpad gestures depends on the active application.
16 - Touchpad
This allows you to control applications with a few simple gestures,
such as:
• Swipe in from edge: Access Windows tools
by swiping into the center of the touchpad
from the right or left.
• Swipe in from right edge: Toggle the
charms.
• Swipe in from left edge: Switch to the previous app.
• Two-finger slide: Swiftly scroll through web pages,
documents and playlists by placing two fingers on the
touchpad and moving both in any direction.
• Two-finger pinch: Zoom in and out of photos, maps and
documents with a simple finger-and-thumb gesture.
Recovery - 17
Note
Important
Note
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions (see Frequently asked questions on page 48) do not
help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Packard Bell provides Packard Bell Recovery Management, which
allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or
the recovery backup.
Packard Bell Recovery Management is only available with a pre-installed
Windows operating system.
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Since the recovery backup requires at least 16 GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 32
GB or larger.
18 - Recovery
1. From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and
safest recovery backup.
3. Plug in the USB drive then click Next.
Recovery - 19
Important
• Since the recovery backup requires at least 16 GB of storage
after formatting, it is recommended to use a USB drive with a
capacity of 32
GB or larger.
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
7. Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the
factory-loaded software and drivers needed by your computer, you
20 - Recovery
may use either a USB storage drive or, if your computer features a
DVD recorder, one or more blank recordable DVDs.
1. From Start, type 'Recovery' and then click Packard Bell Recovery Management in the list of apps.
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
• If you are using a USB drive, make sure your USB drive has
enough capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable
discs you will need to complete the recovery discs. Make sure that
you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on
the screen.
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it
with a permanent marker.
If multiple discs are required, insert a new disc when prompted,
Important
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Write a unique, descriptive label on each backup, such as 'Drivers and
Applications Backup'. Make sure you keep the backup in a safe place
that you will remember.
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To reinstall software and drivers that were pre-installed at the
factory, see Reinstalling drivers and applications on page 22.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see Returning to an earlier system snapshot on
page 24.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your
system to its factory condition on page 25.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its
factory condition on page 25.
Recovery - 21
22 - Recovery
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications
and device drivers that came pre-installed on your computer from the
factory. You can reinstall using either your hard drive or the backup
you have created.
• Other applications - If you need to reinstall software that did not
come pre-installed on your computer, you need to follow that
software’s installation instructions.
• New device drivers - If you need to reinstall device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
If you are reinstalling using Windows and the recovery
information stored on your computer:
1. From Start, type 'Recovery' and then click Packard Bell Recovery
Management in the list of apps.
2. Click Reinstall Drivers or Applications.
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