Keep this user guide for future reference. Always retain your
proof of purchase in case of warranty service and register your
product on line at: AUSTRALIA: www.oricom.com.au
Why has the ACMA increased the number of available UHF CB channels?
To provide additional channel capacity within the UHF CB Band the ACMA will over the next 5 years change the
majority of the current wideband 40 channel use to narrowband 80 channel use.
During this time wideband channel use will be gradually phased out as users upgrade their existing radio’s.
This means that the new Oricom narrowband radio you have purchased will have more channels than older
wideband radios. Some of these channels are locked and cannot be used, (see the attached channel chart for more
information).
When will this take place?
Early in 2011 new AS/NZS Standards came into effect allowing operators to use additional narrowband channels
and also use narrowband transmissions on some current wideband channels. This increased the number of
channels up to 80, 75 of which are useable voice channels.
What issues may users experience during the transition phase?
When a new narrowband radio receives a transmission from an older wideband radio the speech may sound loud
and distorted – simply adjust your radio volume for the best listening performance. When an older wideband radio
receives a signal from a new narrowband radio the speech may sound quieter - simply adjust your radio volume
for best listening performance. When operating a narrowband radio or Channel 41 - 80 interference is possible
from wideband radios transmitting on high power or on adjacent frequency.
The issues described above are not a fault of the radio but a consequence of mixed use of wideband and
narrowband radios.
It is expected that as older wideband radios are removed from service that this issue will be resolved. Most radios
in use will be narrowband eliminating this issue.
This information is current at time of printing. For further up to date information please visit www.acma.
gov.au
This unit complies with all relevant Australian and New Zealand approval requirements
AS/NZS 4365:2011
Need Help?
If you need assistance setting up or using your Oricom product now or in the future, call Oricom Support.
Australia 1300 889 785
www.oricom.com.au
Mon-Fri 8am – 6pm AEST
Please read before installing or operating your Oricom Radio 4
Safety Warning 4
Controls and Connectors 5
Front View 5
Rear View 6
Microphone 6
Installation of your Oricom UHF088 7
Box Contents 7
Antenna Installation 8
DC Power 8
Operation 9
Dual Function buttons 9
Power ON / OFF 9
Squelch 9
To Select a Channel 9
Transmitting 10
To Transmit 10
CTCSS (Continuous Tone Coded Squelch System) 10
DCS (Digitally Coded Squelch) 11
Receive & Transmit Indicator 11
Time Out Timer (ToT) 11
Duplex Operation 12
Emergency Channel (EMG) 14
Priority Channel (PRI) 14
Dual Watch 14
Memory Scan 15
Priority Scan 15
Menu Features 16
Light 16
Colour 16
Roger Beep 16
Beep Tone 17
Call Tone 17
Squelch delay time (SDT) 17
Busy Channel Lock (BCL) 18
60 Rx channels 18
Factory Reset 18
UHF channels and frequencies 19
UHF088 Technical Specication 22
Customer Support 24
Express Warranty(Australia) 25
3
Important information
Please read before installing or operating
your Oricom Radio
The operation of your UHF radio in Australia and New Zealand is subject to
conditions in the following licenses:
In Australia the ACMA Radio communications (Citizen Band Radio Stations)
and in New Zealand by MED the General User Radio License for Citizen
Band Radio.
Safety Warning
Potentially Explosive Atmospheres
Turn your radio OFF when in any area with a potentially explosive
atmosphere. Sparks in such areas could cause an explosion or re
resulting in injury or even death.
NOTE: Areas with potentially explosive atmospheres are often, but
not always clearly marked. They include fueling areas such as below
deck on boats; fuel or chemical transfer or storage facilities; areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders; and any other area where you would normally be
advised to turn off your vehicle engine.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn your
radio OFF near electrical blasting caps or in a “blasting area” or
in areas posted: “Turn off two way radios.” Obey all signs and
instructions.
Electromagnetic Interference/Compatibility
Nearly every electronic device is susceptible to electromagnetic
interference (EMI). To avoid the possibility of electromagnetic
interference and/or compatibility conicts, turn off your radio in any
location where posted notices instruct you to do so such as health
care facilities.
4
Controls and Connectors
Front View
Controls and Connectors
124
1. Rotary On / Off Switch and Volume Control
2. LCD Display
3. Rotary squelch control
4. 60 Channel Rx Selector switch
5. Microphone connector
6. Menu, Call Button
7. P SC – Priority Scan, M SC – Memory Scan
8. PRI – Primary, EMG – Emergency Channel
9. DW – Dual Watch, MEM – Memory Skip
10. DPX – Duplex, CTCSS / DCS
11. Rotary Channel control
3
115109876
5
Controls and Connectors
Rear View
123
ANT
DC IN
1. Antenna Connection
2. 3.5mm external jack for optional 8 ohm speaker
3. Power Supply Connection
Microphone
1. Push to talk switch (PTT)
2. Select Up
3. Select Down
4. Instant Channel
1
243
6
Installation of your Oricom UHF088
Box Contents
1 X UHF088 CB Radio
1 X Microphone
1 X DC Power cord with inline fuse
1 X Mounting bracket with mounting screws
1 X Microphone hanger
1 X DIN mounting kit
1 X User Guide
When installing your radio in your vehicle, check that during
installation you do not damage any wiring or vehicle components that
may be hidden around the mounting position.
For optimum performance your radio needs to be installed correctly.
If you are unsure about how to install your radio, we suggest you
have your radio professionally installed by a UHF specialist or Auto
electrician. When installing the radio, avoid mounting it close to
heaters or air conditioners. Never press the PTT or CALL button
before connecting the antenna to the radio.
Wiring Methods
There are two possible wiring congurations for connecting to the
Vehicles power supply.
A. Radio stays ON when the ignition is switched OFF
Connect the radio’s negative (black) lead to the vehicle chassis, or directly
to the batteries negative terminal.
Connect the radio’s positive (red) lead via the 2 Amp fuse to the battery’s
positive terminal. Alternatively, the positive lead could be connected at the
fuse box at a point that has +13.8 Volts continuously available (preferably
the battery side of the ignition switch) via the 2 Amp fuse.
7
Installation of your Oricom UHF088
B. Radio turns OFF with the ignition switch
Connect the radio’s negative (black) lead to the vehicle’s chassis, or directly
to the batteries negative terminal.
The radio’s positive (red) lead should connect to an accessory point in the
vehicle’s fuse box via the 2 Amp fuse.
Antenna information
The antenna (not supplied) is of critical importance, to maximize your
output power and receiver senstivity.
A poorly installed, inferior quality antenna or one not designed for the
correct frequency band will give poor performance. You should only
purchase an antenna designed for the 477MHz frequency band.
Antenna installation
1. Connect the antenna to the rear antenna socket using a PL259 coaxial
connector (not supplied).
2. To obtain maximum performance from the radio, select a high quality
antenna and mount it in a good location. Never press the PTT or CALL
button before connecting the antenna to the radio.
Optional accessories
If required you may install an external (8 ohm, max 5w power) speaker
tted with a 3.5mm plug (not supplied).
DC Power
The UHF088 is designed for 13.8V DC negative earth installations only.
1. Connect the negative (Black) DC power lead to the vehicle chassis or directly to
the vehicle battery negative terminal if preferred.
2. Connect the positive (Red) DC power lead via the in line fuse to a
suitable point in the vehicle fuse box or directly to the positive battery
terminal. When selecting a suitable point take into consideration if you
want your UHF088 to be operational when the car ignition is off.
8
Operation
Operation
Dual Function buttons
The dual function button (buttons 7 to 13) have two functions.
To use the primary function (printed on the button) just press the button. To
use the secondary function (printed above the button)
press and hold the button for 2 seconds.
Power ON / OFF
Rotate the power switch in a clockwise direction to turn the unit ON,
adjust the volume to a comfortable level. Rotate the Power Switch counter
clockwise until it click to turn off the power.
Squelch
To adjust the level of squelch use the rotary SQL control. Turning the control
clockwise reduces the amount of squelch, turning counter clockwise
increase the amount of squelch. To reduce the signals that you can hear,
increase the squelch, to hear more signals which may include weak signals
decrease the squelch.
To Select a Channel
To select a channel rotate the CH control clockwise or counter clockwise to
the desired channel.
9
Operation
Transmitting
NOTE: Before transmitting on any channel, listen to check the channel
is not already in use.
To Transmit
1. Select the channel you wish to use, please refer the Channel Reference
at the end of this user guide for a list of available channels and their use.
2. Press the PTT switch on the Mic
TIP: To ensure your voice is transmitted with the best clarity hold the
microphone 5 to 7 cm from your mouth, talk at a normal level, do not
shout.
CTCSS (Continuous Tone Coded Squelch System)
Your UHF088 has 38 CTCSS codes to minimise interference from other
users. You will only hear transmissions from users using the same code.
To select a CTCSS code
1. Press the CTCSS / DCS button, TSQ oF will blink on the
LCD display.
2. Turn the Channel control to select the desired CTCSS code.
3. Press the CTCSS / DCS button twice to return to standby.
10
Operation
DCS (Digitally Coded Squelch)
Your UHF088 provides for 104 DCS codes. These are digitally coded squelch
codes which provide additional privacy.
To select a DCS code
1. Press the CTCSS / DCS button twice, DCSoF appears on the
LCD display.
2. Rotate the Channel button or press Up / Down. Select on the Mic to
select the desired DCS channel code.
3. Press the CTCSS / DCS button once to return to standby.
Receive & Transmit Indicator
The LED indictor will illuminate green when the unit is receiving a signal,
when transmitting it will illuminate red. When in standby the LED is out.
Time Out Timer (ToT)
Australian and New Zealand standards require that if the PTT is pressed for
more than 3 minutes the unit must stop transmitting. The UHF088 is set to
stop transmitting after 2 minutes and 30 seconds of continous transmitting.
After that time the unit will stop transmitting and TOT will appear in the
display to indicate that the ToT has activated.
11
Operation
Duplex Operation
General
Your radio has a Repeater Access function to allow use of local Repeater stations
(if available in your area). Repeaters are shared radio system installed by
interested parties (clubs, local business etc.) that pick transmissions on specic
channels and re-transmit (or repeat) the received signal to another channel.
C
h
a
n
Channel 32
Channel 2
Channel 32
Repeater Station
The Repeater Access function can be set (from channel 1 to 8 and 41 to 48)
used by local repeater stations. When activated, your radio will receive the
Repeater on its specic channel (all repeater outputs are on channel 1 to 8
and 41 to 48) but transmits to the repeater channel 31 through to 38 and 71
through to 78.
e.g.
CH01 on Duplex mode will receive on CH01 but transmit on CH31
CH02 on Duplex mode will receive on CH01 but transmit on CH32.
n
e
l 2
12
Operation
CH and Number
1476.425 477.175 CH31
2476.450 477.200 CH32
3476.475 477.225 CH33
4476.500 477.250 CH34
5476.525 477.275 CH35
6476.550 477.300 CH36
7476.575 477.325 CH37
8476.600 477.350 CH38
41476.4375 477.1875 CH71
42476.4625477.2125 CH72
43476.4875477.2375 CH73
44476.5125477.2625 CH74
45467.5375477.2875 CH75
46476.5625477.3125 CH76
47476.5875477.3375 CH77
48476.6125477.3625 CH78
Simplex mode Transmit/
reciever Frequency (MHz)
Duplex Mode transmit
Frequency(MHz)
To Turn Duplex (DPX) ON
1. Press and hold the DPX button for 2 seconds, DPX will appear on the
LCD display.
To Turn Duplex (DPX) OFF
1. Press and hold the DPX button for 2 seconds, the DPX will disappear
from the LCD display.
NOTE: For an up to date list of repeaters you can visit:
http://www.acma.gov.au
13
Operation
Emergency Channel (EMG)
The EMG button gives instant access to emergency channels 5 and 35.
To access the emergency channel
1. Press the EMG button, Channel 5 I selected and displayed on the LCD.
2. If you press the EMG button a 2nd time the channel changes to 35.
3. If you press the EMG button a 3rd time the unit return to the original
channel.
Priority Channel (PRI)
You can select a priority channel which is used during scanning
functions and can be accessed immediately via the INS button on the
Microphone.
To Select the Primary Channel
1. Select the desired primary channel using the channel control, including
any CTCSS or DCS code.
2. Press the PRI button on the unit or press and hold the INS button on the
Microphone.
To switch to the primary Channel
1. Press the INS button on the Microphone.
Dual Watch
Dual watch allows you to continually monitor two channels.
1. Select the rst channel you wish to monitor using the CH control.
2. Press and hold DW for 2 seconds, DW appears on the display. Select
the second channel you wish to monitor using the CH control.
When a transmission is heard on one of those channels the UHF088
14
will pause giving you time to reply back if you wish. Once you press the
PTT switch the dual watch feature switches off.
Memory Scan
Initially All 80 channels are stored in memory, indicated by MEM next
to the channel on the LCD display. During a memory scan all channels in
memory are scanned for a signal.
To Remove or Add a channel to the memory
1. Select the channel you wish to add or remove from memory.
2. Press the MEM key to add or remove from memory, MEM will be
displayed on the LCD if the channel is in memory.
To start a Memory Scan
1. Press the M SC button, the scan will start, M-SC will be displayed on the
LCD display.
To stop a Memory Scan
1. Press the M SC button, the scan will stop, M-SC will disappear from
the LCD display.
Priority Scan
In a priority scan the selected priority channel is checked for every 5
memory channels.
Operation
To Start a Priority Scan
1. Press the P SC button for 2 seconds, the priority scan will start,
P-SC will be displayed on the LCD.
To Stop a Priority Scan
1. Press the P SC button for 2 seconds, the Priority Scan will stop, P-SC
will disappear from the LCD display.
15
Operation
Menu Features
The Menu button allows you to make a number of conguration changes.
LIGHTSelect Hi or Lo LCD Backlight Brightness
COLOURSelect Orange or Green LCD Backlight Colour
ROGERSelect roger beep ON or OFF
BEEPTONESelect key beep sounds ON or OFF
CALLSelect call tone 1 to 5
BCLSelect Busy channel lock ON or OFF
Note: Press the PTT switch at any time to return to standby
Light
You can reduce the brightness of the LCD backlight to be more comfortable
while driving at night.
1. Press and hold the MENU button for 2 seconds, the display will show
Light.
2. Rotate the CH control to select between Bright [br] and Dim [di].
Color
You can select from two colour options for the LCD backlight. The two
options are Orange and Green.
1. Press and hold the MENU button for 2 seconds, the display will show
Light.
2. Press the MENU button again, the display will show CoLor
3. Rotate the CH control to to select between Orange and Green colours.
Roger Beep
Roger beep emits a tone when you release the PTT switch.
1. Press and hold the MENU button for 2 seconds, the display will show
Light
16
Operation
2. Press the MENU button again two times, the display will show rogEr
3. Rotate the CH control to select between roger beep ON or roger beep
OFF. When roger beep is ON, the
note icon appears in the display.
Beep Tone
The Beep Tone emits a tone when you press any of the buttons on the
microphone (except the PTT switch).
1. Press and hold the MENU button for 2 seconds, the display will show
Light
2. Press the MENU button again three times, the display will show bEEP
3. Rotate the CH control to select between beep tone ON or beep tone OFF.
When roger beep is ON, the
note icon appears in the display.
Call Tone
You can select from 5 call tones the tone that is emitted when the Call
button is pressed.
1. Press and hold the MENU button for 2 seconds, the display will show
Light
2. Press the MENU button again four times, the display will show
CALL-1
3. Rotate the CH control to select between the 5 call tones.
Squelch Delay Time
This is the time after the signal stops until the squelch mutes the audio.
It will be disabled when the scan function is selected.
The following delay times can be selected.
OF: No delay
02: 0.2 of a second06: 0.6 of a second 10: 1 second
14: 1.4 second18: 1.8 second22: 2.2 second
17
Operation
Busy Channel Lock (BCL)
The BCL prevents you from accidentally transmitting while the channel is in
use.
1. Press and hold the MENU button for 2 seconds, the display will show
Light
2. Press the MENU button again ve times, the display will show bCL
3. Rotate the X control to select between BCL ON and BCL OFF. When BCL
is on the display will show BCL
60 Rx channels
The UHF088 has 60 receive only channels which can be programmed from
450MHz to 512MHz in steps of 12.5KHz.
To program a receive channel.
1. Press the 60Rx button, the display will show channel 41 To select a
different channel use the Channel control.
2. Press the PRI button, the 450 in the frequency display will start
blinking, use the Channel control to select the desired MHz.
3. Press the PRI button, the 000 in the frequency display will start
blinking, use the Channel control to select the desired KHz.
4. Press MEM, the frequency is stored to that channel.
Factory Reset
Should it be necessary you can return all the UHF088 settings to the factory
defaults to do this.
1. Switch the unit OFF.
2. Press and hold the CALL button.
3. While still holding the CALL button, turn the power switch to ON, this
will reset the factory defaults.
18
Channel Frequency Table
EMC Technologies(NZ) Ltd
TestReportNo 101127.1
Reportdate:25
th
November2010
6.2Nominal Carrier
Table1 NominalCarrierFrequency
Radiocommunications (Citizen Band Radio Stations)
Class Licence 2002
No licence is required to own or operate this radio in Australia and
New Zealand. The Radiocommunications (Citizen Band Radio Stations)
Class Licence 2002 contains the technical parameters, operating
requirements, conditions of licence and relevant standards for Citizen
Band (CB) radios. CB radios must comply with the class licence for their
use to be authorised under the class licence.
UHF channels and frequencies
IMPORTANT NOTE: The operation of your UHF radio in Australia and New
Zealand is subject to conditions in the following licenses:
In Australia the ACMA Radio communications (Citizen Band Radio
Stations) and in New Zealand by MED the General User Radio License
for Citizen Band Radio.
01*476.4250 476.425021476.9250 476.9250
02*476.4500 476.450022†476.9500 476.9500
03*476.4750 476.475023†476.9750 476.9750
04*476.5000 476.500024477.0000 477.0000
05*476.5250 476.525025477.0250 477.0250
06*476.5500 476.550026477.0500 477.0500
07*476. 5750 476.575027477.0750 477.0750
08*476. 6000 476.600028477.1000 477.1000
9476.6250 476.625029477.1250 477.1250
10476.6500 476.650030477.1500 477.15 00
11476.6750 476.675031*477.1750477.1750
Channel
TxRx
FreqFreqFreqFreq
MHZMHzMHzMHz
41*-476.437561‡——
42*-476.462562‡——
43*-476.487563‡——
44*-476.512564477.0125 477.0125
45*-476.537565477.0375 477.0375
46*-476.562566477.0625 477.0625
47*-476.587567477.0875 477.0875
48*-476.612568477.1125 477.1125
49476.6375 476.637569477.1375 477.1375
50476.6625 476.662570477.1625 477.1625
UHF channels and frequencies
Channel
TxRx
19
UHF channels and frequencies
EMC Technologies(NZ) Ltd
TestReportNo 101127.1
Reportdate:25
th
November2010
6.2Nominal Carrier
Table1 NominalCarrierFrequency
Channel
TxRx
Channel
TxRx
FreqFreqFreqFreq
MHZMHzMHzMHz
01*476.4250476.425021476.9250476.9250
41*-476.437561‡——
02*476.4500476.450022†476.9500476.9500
42*-476.462562‡——
03*476.4750476.475023†476.9750476.9750
43*-476.487563‡——
04*476.5000476.500024477.0000477.0000
44*-476.512564477.0125477.0125
05*476.5250476.525025477.0250477.0250
45*-476.537565477.0375477.0375
06*476.5500476.550026477.0500477.0500
46*-476.562566477.0625477.0625
07*476.5750476.575027477.0750477.0750
47*-476.587567477.0875477.0875
08*476.6000476.600028477.1000477.1000
48*-476.612568477.1125477.1125
9476.6250476.625029477.1250477.1250
49476.6375476.637569477.1375477.1375
10476.6500476.650030477.1500477.1500
50476.6625476.662570477.1625477.1625
11476.6750476.675031*477.1750477.1750
51476.6875 476.687571*477.1875-
12476.7000 47 6.700032*477.2 000 477.2000
52476.7125 476.712572*477.2125-
13476.7250 47 6.725033*477.2 250 477.2250
53476.7375 476.737573*477.2375-
14476.7500 47 6.750034*477.2 500 477.2500
54476.7625 476.762574*477.2625-
15476.7750 47 6.775035*477.2 750 477.2750
55476.7875 476.787575*477.2875-
16476.8000 47 6.800036*477.3 000 477.3000
56476.8125 476.812576*477.3125-
17476.8250 47 6.825037*477.3 250 477.3250
18476.8500 47 6.850038*477.3 500 477.3500
Channel 5 and 35 (paired for Duplex repeaters) are reserved as
CTCSS and DCS will not operate on channels 5 and 35.
A list of currently authorised channels can be obtained from the ACMA
19476.8750 47 6.875039477.3750 477.3750
20476.9000 47 6.900040477.4000 477.4000
* The primary use for these channels is repeater operation using 750 kHz offset.
Channels 1-8 and 41-48 inclusive are used for mobile reception and channels
31-38 and 41-48 for mobile transmission.
† Speech telephony shall be inhibited on these channels.
‡ At the time of production Channels 61, 62 and 63 are guard channels and are
not available for use.
emergency channels and should be used only in an emergency.
website in Australia and the MED website in New Zealand. Channel 11
is a calling channel generally used to call others and channel 40 is the
customary road vehicle channel.
Once contact is established on the calling channel, both stations should
move to another unused "SIMPLEX" channel to allow others to use the
calling channel.
Channels 22 and 23 are for Telemetry and Telecommand use, voice
communications are not allowed on these channels by law.
Channel 9 and above are the best choices for general use in Simplex mode.
Over Voltage ProtectionDiode and voltage regulator
Over Current Protection2 Amp fuse
Reverse Polarity ProtectionSeries Diode
Frequency Stability+/- 5ppm
Transmitter
RF Power OutputNominal 5.0 Watts
ModulationF3E (FM)
Maximum Deviation2.5kHz
Spurious Emissions< -30dBm
TX Audio pre-emphasis+6dB per octave 300Hz to 3kHz
Audio Signal to Noise Ratio> 35dB
Current Consumption during TX1.6 Amps with 50 Ohm antenna
60
termination
22
UHF088 Technical Specication
Reciever
Circuit TypeDual conversion superheterodyne
IF Frequencies1st IF = 30.85MHz, 2nd IF = 450kHz
Current Consumption during RX170mA
Sensitivity< -123dBm for 12dB SINAD
Sensitivity Receive only channels< -110dBM for 12dB SINAD
Selectivity+/-3.75kHz min @ 3dB to +/-15kHz
Intermodulation Immunity> 70dB
Spurious Immunity> 70dB
Audio Output Power3 Watts Maximum
RX Audio Signal de-emphasis-6dB per octave 300Hz to 3 kHz
Audio frequency response300Hz to 3kHz
DimensionsTransceiver 150 (d) x 180 (w) x 50 (h)
Weightapprox 900g
max @ 40dB
mm (DIN Car Radio size)
23
Customer Support
Customer Support
If you have any problems setting up or using this product you will nd useful
tips and information in the Troubleshooting section of this user guide as well
as “Frequently Asked Questions” on our website www.oricom.com.au.
If you have further questions about using the product after reviewing the resources above or would like to purchase replacement parts or accessories
please call our Customer Support Team. Our dedicated local support team
are more likely to be able to help you than the retailer where you made your
purchase.
Important
Please retain your purchase receipt and attach to the back page of this user
guide as you will need to produce this if warranty service is required. Take a
few moments to register your product online: www.oricom.com.au.
24
Express Warranty
Express Warranty (Australia)
This Express Warranty is provided by Oricom International Pty Ltd ABN 46
086 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, herein
after referred to as “Oricom”.
Oricom products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss
or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount
to a major failure.
Oricom warrants that the product is free from defects in materials or
workmanship during the Express Warranty Period. This Express Warranty
does not extend to any product from which the serial number has been
removed or was purchased outside of Australia.
Nothing in this Express Warranty excludes, restricts or modifies any
condition, warranty, guarantee, implied term, right or remedy pursuant to
the Australian Consumer Law and which may not be so excluded, restricted
or modified. For such conditions, terms, guarantees and warranties that
cannot be excluded, restricted or modified, Oricom limits the remedies
available to extent permitted in the relevant legislation.
The Express Warranty Period will be 5 years from the date of purchase
of the product evidenced by your dated sales receipt. You are required to
provide proof of purchase as a condition of receiving Express Warranty
services.
You are entitled to a replacement product or repair of the product at
our discretion according to the terms and conditions of this document
if your product is found to be faulty within the Express Warranty Period.
This Express Warranty extends to the original purchaser only and is not
transferable.
25
Express Warranty
Products distributed by Oricom are manufactured using new materials or
new and used materials equivalent to new in performance and reliability.
Spare parts may be new or equivalent to new. Spare parts are warranted
to be free from defects in material or workmanship for thirty (30) days or
for the remainder of the Express Warranty Period of the Oricom branded
product in which they are installed, whichever is longer. During the Express
Warranty Period, Oricom will where possible repair and if not replace the
faulty product or part thereof. All component parts removed under this
Express Warranty become the property of Oricom. In the unlikely event that
your Oricom product has a recurring failure, Oricom may always, subject to
the Competition and Consumer Act 2010, at its discretion, elect to provide
you with a replacement product of its choosing that is at least equivalent to
your product in performance.
No change to the conditions of this Express Warranty is valid unless it is
made in writing and signed by an authorised representative of Oricom.
Oricom will not be liable under this Express Warranty, and to the extent
permitted by law will not be liable for any defect, loss, damage or injury
arising out of or in connection with a:
1. Failure by you to adhere to the warnings and follow the instructions set
out in this user guide for the proper installation and use of the product;
2. Wilful misconduct or deliberate misuse by you of the product;
3. Any external cause beyond our control, including but not limited to
power failure, lightning or over voltage; or
4. Modification to the product or services carried out on the product by
anyone other than Oricom or Oricom’s authorised service provider.
26
Express Warranty
How to make a claim under your Express Warranty in
Australia
Oricom has a simple warranty process for you to follow:
Notice (if necessary), together with instructions on how to return the
goods for warranty service.
Please note that if a Customer Support Team member advises that your
product does not qualify for return, this warranty does not apply to your
product. Products that are authorised to be returned to Oricom in Australia
must include all of the following:
Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by you in
returning any faulty product to us. You must arrange and pay any expenses
incurred (including postage, delivery, freight, transportation or insurance of the
product) to return the faulty product to us, however, we will arrange delivery of
the repaired or replaced faulty product to you.
27
Express Warranty
Important Information
Repair Notice
Please be aware that the repair of your goods may result in the loss of any
user-generated data (such as stored telephone numbers, text messages and
contact information). Please ensure that you have made a copy of any data
saved on your goods before sending for repair. Please also be aware that
goods presented for repair may be replaced by refurbished goods or parts of
the same type rather than being repaired.
28
Contact details for Oricom support and warranty claims in Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia
Email: support@oricom.com.au
Phone: 1300 889 785
(Monday to Friday 8am to 6pm AEST)
Web: www.oricom.com.au
Fax: (02) 4574 8898
Contact details for Oricom support and warranty claims in New Zealand
Email: support@oricom.co.nz
Phone: 0800 674 266
(Monday to Friday 10am to 8pm NZST)
Web: www.oricom.co.nz
Ref: 06172015
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