It is very important that you read the User Guide carefully as it contains
detailed information on installation, programming and operational issues which
you will need to be aware of to ensure the Care Phone operates properly. If
you are not clear about how to install the phone or have any queries on any
issue, please contact our Australian Customer Support Service on 1300 889
785. The following is a list of some of the important issues and important
warnings which you need to be aware of. This is not a summary of all the
important issues and you must still read the User Guide in full.
The emergency call feature will not be activated in the following
circumstances:-
•the remote pendant is not within the range of up to 30 metres from the
phone;
•the battery for the remote pendant is not properly installed or is flat;
•the phone is not properly connected to power and the telephone line or the
phone battery is not properly installed or is flat;
•the phone is engaged or off the hook;
•No emergency numbers have been stored in the phones memory.
Warnings
•Add your emergency message to more than one number to avoid
circumstances where the only person contacted is not available.
•Inform the person(s) whose number(s) will be stored in the emergency
message that they need to acknowledge the call by pressing 0 at the
appropriate time.
•Ensure the numbers are stored with the area code and in the order in
which you want the phone to call them.
•Edit the stored phone numbers for persons to be contacted in emergency
situations when they change their phone numbers.
•Ensure the telephone has charged backup batteries installed at all times.
•Test the emergency call feature regularly.
•Test the batteries on both the phone and the pendant regularly to ensure
they are charged sufficiently to activate the emergency call feature.
•The telephone is designed for indoor use only. Do not install the telephone
in areas where there is the risk of an explosion, excessive exposure to
smoke, dust, vibrations, chemicals, moisture and heat.
•Do not use your telephone during an electrical thunderstorm as it is possible
to get an electric shock. Refer to information contained in Telstra White
pages directory.
2
•The earpiece of the handset may attract small metal objects such as
staples and pins. Care should be taken when placing the handset near
these items.
•Setting the receiver volume to maximum may, under some situations
cause ear damage. We suggest returning the handset volume control to
the “0” position after each call.
•Do not install in damp locations such as a bathroom or laundry, do not
expose the unit to direct sunlight.
Notes for operation in New Zealand
The grant of a Telepermit for any item of terminal equipment indicates only
that Telecom has accepted that the item complies with the minimum conditions
for connection to its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all, it provides no
assurance that any item will work correctly in all respects with another item
of Telepermitted equipment of a different make or model, nor does it imply
that any product is compatible with all of Telecom’s network services.
This equipment shall not be set to make automatic calls to the Telecom “111”
Emergency Service.
This equipment may not provide for the effective hand-over of a call to another
device connected to the same line.
This equipment should not be used under any circumstances that may
constitute a nuisance to other Telecom Customers.
If a charge for local calls is unacceptable, the “DIAL“ button should NOT be
used for local calls. Only the 7 digits of the local number should be dialled
from your telephone. DO NOT dial the area code digit or the “0“ prefix.
REN (RN for New Zealand)
The REN (Ringer Equivalence Number) or (RN) is of significance only if you
wish to connect more than 1 telephone to your telephone line. A standard
telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to
connect 3 devices with a REN of 1 (RN of 1) with no degradation to the
product’s performance. Exceeding this limit may cause the volume of the
ringer in any phone to decrease or not ring at all.
Caller ID
Customers using non Telecom toll services should not use the dial back
feature for local calls as this will incur a charge only the 7 digit number
should be dialled. Some of the CID services listed may not be available in
New Zealand.
3
2 Location of controls
CID
1
2
3
4
5
6
7
8
9
345
10
1.Telephone Line Jack
2.Hook switch
3.Handset Holder
4.Delete Button
5.Call Back Button
6.Memory Buttons (M1, M2)
7.Speaker
8.Keypad
9.Receiver volume control
10. Receiver volume LED
11. Power Jack
12. New Call LED
13. Display
14. / Buttons
11
12
13
14
15
16
17
18
19
OK
20
21
22
23
24
25
26
27
15. Ringer Hi/Mid/Low Switch
16. SOS Button
17. Menu Button
18.
Button
19. Tone Hi/Lo Switch
20. Ok Button
21. Volume Hi/Lo Switch
22. Recall Button
23. Redial Button
24. Speaker Button With LED
25. Ringer LED
26. Remote pendant LED
27. Remote pendant Button
N13134
The A-Tick symbol indicates that this product complies with all current Australian ACMA
standards.
4
3 Installation
3.1 Installing batteries (supplied) in the phone
Warnings
You must install 4 AA Alkaline batteries in the phone base. The battery
back up system will then be able to power the unit for up to 12 hours if
there is a mains power failure.
If your mains power has been turned off for an extended period or the
power supply to the phone has been unplugged from mains power you
should replace the batteries with 4 new high quality AA Alkaline batteries.
Before opening the battery compartment, make sure the telephone is
disconnected from the telephone line and the mains power supply.
1. Use a flat-blade screwdriver or tip of a pen to lift and remove the battery
compartment door.
2. Insert four AA batteries into the compartment as indicated by the polarity
symbols.
3. Snap the battery compartment door back into place.
When this symbol appears on the display or the display dims, replace the
batteries. Always use 4 new high quality Alkaline AA batteries.
3.2 Connecting the mains power supply
Insert the plug of the power supply into the round socket at the back of the
telephone and plug the power supply into a working mains power point. The
power adaptor must be connected to mains power and the wall switch be
turned on at all times.
CAUTION
Use only the mains adapter supplied with this product. Incorrect adaptor
polarity or voltage can seriously damage the unit.
Adaptor for base:Input: 240 VAC 50 Hz
Output: 9VDC 200 mA
3.3 Connecting the telephone
1. Plug one end of the telephone cable supplied into the TEL. LINE jack at
the back of the telephone base.
2. Plug the other end of the telephone cable into the wall outlet.
3. Plug one end of the curly cord into the socket on the handset.
4. Plug the other end of the curly cord into the left side of the telephone.
5
3.4 Wall Mounting
Method A. To fit to an existing telephone wall plate with modular connector
simply,
1. Press and lift out the handset holder on base.
Rotate it 180°, and snap it into place (see A) so it
will hold the handset in place when the phone is
mounted on the wall.
2. Insert the mounting bracket’s two tabs into the
matching slots on the phone’s base. (see fig B)
3. Then press down and slide the bracket upward
until the tabs snap into place.
4. Plug the short telephone line cord (supplied) into
the base of the phone and plug the other end into
the telephone wall plate socket.
5. Position the mounting holes on the base of the
phone over the two protruding screws on the wall
plate. Gently push the phone flush against the
wall plate then slide the phone downwards locking
it into place.
fig A
fig
B
Method
1. Drill two holes vertically, one above the other, 83mm apart, and leave the
2. Follow steps 1 and 2 above.
3. Then press down and slide the bracket upward until the tabs snap into
4. Plug one end of the telephone cable into the TEL. LINE jack at the back
5. Plug the other end of the telephone cable into the telephone socket, then
B. Attach directly to a wall
screws protruding from the wall by 5mm.
place.
of the base.
align the base’s keyhole slots with the screws and slide the phone
downward to secure it.
6
4 Setting Up
CID
CID
CID
CID
4.1 Setting the contrast
1. Press the MENU button. The display shows “LCD CONTRAST”.
2. Press the OK button. The display shows the current contrast setting with
values between 1 and 5.
3. Press or to select the contrast level and confirm with OK button.
4. The display now shows to “TIME/DATE”, you can refer to next section to
set the time and date or press
4.2 Setting the TIME and DATE
1. Press and release the MENU button until “TIME/DATE” is shown.
2. Press the OK button. The display shows “ENTER TIME” and the hours
digit is flashing.
3. Select the current hour using the or and confirm with OK button. The
minutes will now flash in the display.
4. Select the required minutes using the or and confirm with OK button.
The display now shows “ENTER DATE” and the month digit is flashing.
5. Select the current month using the or and confirm with OK button.
The day will now flash in the display.
6. Select the current day using the or and confirm with OK button.
7. Exit the set-up mode using the
4.3 Setting country (AUSTRALIA/NEW ZEALAND) mode
The factory preset is AUS.
1. Press and release the MENU button until AUS /NZ is shown.
2. Press the OK button.
3. Select your location (AUS or NZ) by using or and confirm with OK
button.
4. Press
to exit the set-up mode.
Note: Australia Recall/flash time is 100ms. New Zealand Recall/flash time is
600ms, the unit is now set up to insert 0/00 when receiving CID log in
accordance with Telecom NZ requirements.
button to exit the set-up mode.
button.
4.4 Voice Prompts
Voice prompts are provided to make it easy to use the TP170WP. The volume
of the voice prompt can be adjusted with the VOLUME slide switch on the
side of the phone.
If you prefer you may turn off the voice prompt function. NOTE: You will still
hear all the phone book names you recorded.
1. Press and release the MENU button until VOICE is shown.
2. Press the OK button.
3. Using the or to select between VOICE YES or NO and confirm with
OK button.
4. Press
button to exit the set-up mode.
7
4.5 Receiver Volume Control
CID
The receiver volume control enables you to adjust the receiver volume on
the handset. Rotate the button on the base to select a comfortable listening
level (1-9), the red LED will turn on.
WARNING
Setting the receiver volume to maximum may, under some situations
cause ear damage. We suggest returning the volume control to the “0”
(OFF) position after each call.
4.6 Hearing Aid Compatibility
This unit is compatible with most inductively coupled hearing aids on the
market. However due to the wide range of hearing aids available we cannot
guarantee that the TP170WP will function error free with every model.
4.7 Receiver Tone Volume Control
You can use the TONE slide switch to adjust high frequency sounds. Words
are clearer and easier to understand. Note: The tone adjustment function will
not work if the receiver volume is set to the minimum level.
4.8 Selecting the ringer melody
1. Press and release the MENU button until RINGER MELODY is shown.
2. Press the OK button, the display shows RINGER MELODY 1.
3. Select the desired RINGER MELODY 1, 2 or 3 using or and confirm
with OK button.
4. Press
to exit the set-up mode.
4.9 Ringer Volume Control
The ringer sound level can be adjusted by sliding the RINGER switch. Select
high (HI), mid (MID) or low (LO) level.
The bright Red light (LED) on the base will flash with all incoming calls.
5. REMOTE PENDANT
The telephone comes with one waterproof emergency pendant which is already
paired with the unit.
Please contact your local re-seller to purchase additional emergency pendants.
These can be used by another person in the house or to have a spare pendant
in more than one room (like bathroom and bedroom).
The following information is for pairing additional pendants only or if you
accidently have deleted the pendant from the “pairing menu”
8
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