Orange SPV M3100 User Manual

get started

with your SPV M3100

welcome

Congratulations on your new Orange phone.

This guide will take you through registering with Orange, inserting

your SIM Card and using the main features of your phone for the

first time.

While your battery is charging, why not take five minutes to explore

your phone and the exciting services that Orange has developed

for you?

the future’s bright, the future’s Orange

contents

1 get going

insert your USIM Card ..........

outside your SPV M3100 ......

your Homescreen .................

Orange World .......................

video calling .........................

set up your email account .....

Orange Mail Enterprise

Service .................................

synchronise your phone ........

Bluetooth

............................34

2 get extras

conference calling .................38

Caller id ................................39

Memory Mate .......................

Orange Answer Phone ..........

Orange Directory Enquiries ...

text alerts .............................

voice alerts ...........................

Orange Plus .........................

your account online .............

3 get international ...............55

4 stay secure .......................61

5 reference ...........................65

contac t Or ange .....................100

fur ther i nforma tio n ................101

get going

1 Find the IMEI number on the sticker inside your phone, usually found

underneath the battery. You may need the number in future if your phone

is lost or stolen.

2 Find the USIM Card number on the back of your USIM Card. You will need

this number when you register your phone.

3 If you are already with Orange when you register, you will be asked for

your Orange password. If you are new to Orange you should have a new

password ready.

4 If you bought your phone from an Orange shop, it may already be

registered. If not, you will need to call Orange Customer Services to register.

pay monthly customers

new pay monthly customers

Call 980 from your Orange phone or

07973 100 980 from any other phone

upgraded pay monthly customers

Call 0800 079 0027

pay as you go customers

new pay as you go customers

Call 0800 079 0006

After you register

Orange will update your USIM Card over the air with a text message. When

you first turn your phone on, you will see the USIM update message. You can

leave it in your inbox until you are ready to delete it. Turn your phone off and

back on again to enable it to make your first call.

And lastly

When you apply to register on the Orange network, you and Orange agree to

be bound by the Orange terms and conditions set out in this guide. You may

want to take time to read and consider them before you register.

upgraded pay as you go customers

Call 0800 079 0006

insert your USIM Card outside your SPV M3100

USIM card

It’s very important that you use your new USIM Card in your new phone. If the

USIM Card is in the box with your phone, please follow the instructions below.

If there isn’t a USIM Card, check if it has been inserted already and contact

Orange Customer Services if not. Make sure you have made a note of your

USIM number for registration purposes.

1 Remove the USIM Card from its plastic

surround. Its contacts are easily damaged

so take care when doing this and try to

avoid touching them.

2 Remove the battery cover by sliding the

grey lever at the bottom side. Remove the

battery and insert your USIM card so that

the cut-off corner fits into the surround.

3 Slide the USIM Card up and into place.

Note: If you’ve upgraded your phone you

must insert your new USIM Card to use

Multi Media Messaging. Your Orange

phone number will not change.

Messaging key

Press for a quick access

to messaging menu.

keyboard

OK key

Press to confirm your

data entries, or to exit

the program in use.

outside your SPV M3100outside your SPV M3100

Internet Explore key

Press to launch Internet Explorer and access Orange World.

memory card slot

action key

Use the key to move up, down and sideways in menus. Press it inward to confirm that you want to carry out the function highlighted on the display.

camera lens for video call

Capture your image

during a Video Call.

power on/off key

Press this key to

switch on / off

your device.

Comm Manager key

Press to launch

Comm Manager.

headphone socket

Insert your headphones

here to listen to music

or use your phone

handsfree.

infrared port

video call key

Press to start a

video call.

Start key

Press to open

the Start Menu.

soft keys

The functions of these

two keys change

according to what

you are doing.

end key

talk key

Press to answer a

call or after entering a

number when making

an outgoing call.

Press to end a call

or, if your phone is

ringing, to reject a call

and divert it to Orange

Answer Phone.

your Homescreenoutside your SPV M3100

car connector

Allows you to attach your

phone to the car antenna

for better reception.

Simply peel off the

rubber cap and connect

the antenna jack. Replug

the cap if unconnected.

camera lens

Capture images or

video clips.

camera key

Launches the camera

viewfinder. Press to

capture a picture if you’re

already in camera mode.

stylus

self portrait mirror

Use the mirror to

perfectly frame your

self-portraits.

volume

Press to turn the

volume of a call up

or down.

Voice Command key

Press to start Voice

Speed Dial; press

and hold to record

voice note.

flash

Orange has added the Homescreen to your phone so that you can quickly link

to the features you use the most as well as see at a glance any missed calls or

new messages.

quick access

The Homescreen lets you launch key features of your

phone and great services from Orange in as few as two key

presses. Whether you want to send a text message, take a

photo or start exploring Orange World, you can now do it

faster than ever.

all the options

Each time you select one of the icons, you’re presented

with a list of options that give you even more choice.

So, for example, when you want to browse Orange World,

you can choose to go direct to Info, Fun, Tools or

Your Page.

Orange Worldyour Homescreen

get an overview

Another great feature of the Homescreen is that you can see at a single

glance whether you’ve missed any calls, received any messages or have

any live appointments. To get more details, all you need to do is scroll to the

relevant icon and click.

come back soon

Whenever you finish using a feature on your phone, you’ll be returned to the

Homescreen. It will soon become a familiar starting point for exploring the

great services that Orange has to offer.

Orange business customers

If you’re a business customer we’ve created the Expert Homescreen

to make your phone even more useful. The Expert Homescreen gives you the

option to choose your favourite applications and create a shortcut to them

from the Homescreen.

You can deactivate the Expert mode Home screen by choosing Options from

the Expert icon menu on the Homescreen. Unchecking the box will activate your

regular Homescreen and the Expert icon will be replaced by the Camera icon.

Use Orange World to stay informed, in touch and in control

wherever your day takes you.

We understand that you need to stay ahead of the game even

when you’re away from your office, and Orange World is full

of useful applications and features that perfectly compliment

your SPV to make sure you know what’s going on.

You can easily personalise your homepage for fast access

to the pages you need, whether you’re looking for information,

to get organised or simply to have fun.

Your new SPV also has 3G capability, which means the

days of slow downloads are now behind you. 3G increases

the rate of data transfer so your SPV downloads are faster

than ever before.

Why not explore Orange World now and try out a download?

Simply use the

Microsoft

from there.

icon in the Homescreen to open

Pocket Internet Explorer and follow the links

video callingvideo calling

Be a part of any event, even if you’re not there in person. Video calling means

that you can see the person you are talking to (and any goings on in the

background) in real time on your phone.

1 Dial the number you want to call, or select a number from your

address book.

2 Press the video call key to connect the call.

Note: You can only make a video call to someone who has a video-enabled

phone and video calls can only be made while in 3G coverage, shown by a

symbol in your main display.

Note: If you do not accept the video call, the caller will not be able to leave a

message on your Answer Phone.

video calling tips

For a good quality video call, think about lighting:

■

try not to stand with a window directly behind you or you’ll just become

a dark shadow

■

if possible, face the light during a video call.

Remember that there will be a short delay between making a movement and

the person you’re calling seeing it. If you make (or film) lots of fast movements,

it might appear to be jerky at the other end.

set up your email accountset up your email account

Stay on top of your inbox even when you’re away from your desk.

If your corporate or personal email account is POP3 or IMAP4 enabled you

can use your phone to manage emails. You will need to ask your Internet

service provider or IT department for the correct settings, then create a

new mailbox on your phone. You can then send, receive, reply and forward

messages as normal.

photos, videos or contact information.

Once you have set up your email accounts, sending email couldn’t be simpler.

To send an email message

1 Press Start from the Homescreen. Scroll to Me ssaging.

2 Choose the email account you want to use. Press New.

3 Fill in the To and Cc or Bcc Fie lds. You can enter contacts manually or

press the action key to retrieve details from your Address Book.

4 Enter a subject for your email and then write the full message.

5 You can add attachments by pressing Menu.

6 Press Send to send your message.

You can also attach any files from your phone, such as

To manually check for new email, select the email account you wish to check.

Press Menu and select Send/Receive.

Orange Email settings

Your name _____________ Orange Email address _____________ Server type Incoming mail server pop.orange.net Outgoing mail server smtp.orange.net Network Orange Internet User name ______________ Password ______________ Domain ______________

If you have an Orange Email account you will have receive d

these settin gs when you first subscr ibed to Oran ge Interne t.

POP3

@orange.net

* *

Orange Mail Enterprise ServiceOrange Mail Enterprise Service

your business mail will get to you wherever you are

Orange Mail ES is a “push” mail and PIM (Personal Information Management)

service that updates your PIM applications on your device instantly. Almost at

the same moment your company based mail server receives an email update

the information (mail, agenda, task, etc.) is pushed to your device.

It is democratic: accessible at an inexpensive fixed monthly rate, with excellent

support to IT managers and end-users, easy to set-up and intuitive to use.

It is secure: Orange Mail ES uses the industry’s top level Advanced Encryption

Standard (AES) to encrypt your information that is sent from or to your device.

In case your device gets lost or stolen your IT manager will be able to delete

information on your device remotely.

It is fast: Orange Mail ES takes full benefit of the 3rd generation networks,

enabling you to download big file attachments in a few seconds.

It is rich: Edit and amend file attachments on your device before forwarding

them to another recipient, look up your company directory and import

addresses into your device.

It is easy to get: to benefit from this service the Orange Mail ES server

software has to be installed next to your company’s email server. There are no

software license costs or installation costs (free phone support for installation).

Ask your IT manager to contact Orange business customer service to set-up

the service with your company.

For more information visit

www.orange.co.uk.

synchronise your phonesynchronise your phone

why connect?

Your SPV M3100 has several methods of connecting to different devices,

allowing you to access your company Intranet, connect to the Internet,

synchronise information using ActiveSync

wires using Bluetooth

By synchronising your SPV M3100 and your PC, you can make sure that all

of your important information, like emails and contacts, are kept up to date.

You can also use synchronisation to add new programs and exchange files

between your computer and your SPV M3100.

First, you will need to install Outlook 2002 (if you don’t have this already) and the

new version of Microsoft

ActiveSync® 4.x from the Companion CD that came

with your SPV M3100, as earlier versions will not work with your SPV M3100.

Do not attach your phone to your PC yet.

1 Insert the SPV M3100 Companion CD into the CD-ROM drive of your

desktop computer. Don’t attach your SPV M3100 to your PC yet. The CD

and send and receive data without

will autostart. Simply follow the onscreen instructions for installing Microsoft

Outlook 2002 and Microsoft® ActiveSync® 4.x.

2 Restart your computer, then connect your SPV M3100 using the USB

connection cable. ActiveSync® will autostart when it detects your phone,

and the connection wizard will open. Work through each screen of the

wizard, completing information as necessary.

3 At this stage you can decide whether you want to create an exclusive

Standard partnership with the PC you are working on, or only a temporary

Guest partnership (for example, if you are using a borrowed laptop or

friend’s computer). When you have finished, your PC and SPV M3100 will

synchronise.

Did you know: If your company supports direct synchronisation with

Microsoft®Exchange Server 2003 and Service pack 2 is installed, you can set

up your device to sync with it and then your phone is able to receive push email.

Push email is the fancy name for email that arrives on your phone at the same

time it arrives in your inbox. This means that once your account is set up, your

email arrives with you, real time, without you having to do anything.

synchronise your phonesynchronise your phone

So if you’re waiting for that important email while you’re away from your desk,

you can be assured that your phone will alert you the second it arrives in your

inbox and you can check it while you are on the move. With the large screen

and the ability to view documents such as Word, Excel or Power Point it will

be as if you have never left your office.

Note: Push email is available on most service plans, please check on

www.orange.co.uk or call Customer Services to see if your service plan

supports this service.

To exchange ﬁles between your phone and a P

1 Connect your SPV M3100 to the PC.

2 On your PC, click on My Computer and go to Mobile Device to explore and

manage the files on your phone.

3 You can now exchange any file between your SPV M3100 and the

computer by simply dragging and dropping the file in the desired location.

To browse your phone:

1 Tap on . Choose Programs then File Explorer.

2 Tap on My Document, then choose the folder where

you have saved the file.

If you’ve forgotten where your ﬁle is:

1 Tap on . Choose Programs, then Search.

2 Type the name of the file you’re looking for in the

Search for: field.

3 On the left-hand corner at the bottom of the screen,

tap Search and wait for the results to appear.

synchronise your phonesynchronise your phone

Wi-Fi

Connect wherever you are with the Wireless LAN Manager. Wireless

LAN Manager allows you to manage a Wi-Fi Internet connection on your

SPV M3100. It is designed to work with existing 802.11b devices such as

access points or routers. To run Wireless LAN Manager with your SPV M3100,

you will need to have access to a broadband Internet connection and the

necessary access point or a router that emits Wi-Fi signals. If you do not have

access to broadband Internet, check with your Internet service provider before

running this application.

switch on Wi-Fi:

To use Wi-Fi on your SPV M3100, you need to turn on the internal Wi-Fi

antenna on your device.

1 Press the key on the left-hand side of your phone.

2 Tap the icon to turn Wi-Fi on. When Wi-Fi is on, the LED indicator

for Wireless LAN on the outer case of the device will blink green every

six seconds to indicate Wi-Fi is on, or it will alternate between blinking

green and blinking blue every second if Bluetooth

is also switched on.

3 An icon is shown if your SPV M3100 has connected to a Wi-Fi network.

To check for a Wireless LAN signal before opening Wireless LAN manager:

■

Today Screen:

If your SPV M3100 has detected a Wi-Fi network connection, the icon

will show in the top of the screen.

■

Wireless Manager:

Press the

activated, the

key on the left-hand side of your phone. If your WI-FI is

icon will appear green. Wi-Fi is the default wireless channel

setting for your device; GPRS will be launched if no Wi-Fi signal is detected.

■

Wi-Fi application:

Tap on the

icon on the Comm. Manager screen. It can also be

accessed from the Connections tab of the Settings menu.

Note: The availability and range of your SPV M3100’s Wi-Fi signals may

depend on the number, thickness and location of walls, ceilings or other

objects that the wireless signal must pass through.

synchronise your phonesynchronise your phone

To activate LEAP:

The LEAP (Lightweight Extensible Authentication Protocol) section of this

application allows you to increase the security of your SPV M3100 by

setting the SSID, username, password, and domain to ensure that no one

can access your network without your permission. Most 802.11b access

points automatically offer a form of authentication called open systems

authentication, which is the SPV M3100’s default setting. In this mode, the

access point grants approval for any request for authentication.

The client simply sends an authentication request frame, and the access point

responds with an authentication approval. This allows anyone with the correct

SSID to associate with the access point. For LEAP to work correctly, both the

access point and the receiving device (your SPV M3100) must be set with the

same SSID, username and password.

To manually add a new wireless network

A wireless network can be added either when the network is automatically

detected as described above or manually by entering the necessary setting

information on the Network Cards.

1 While Wi-Fi is on, tap Start, Settings, then the Connections tab. Tap the

Network Cards icon, the Wireless tab and Add New.

2 On the General tab: Enter a network name (SSID). If a network was

detected, the SSID is automatically entered and cannot be changed.

Select where your network connects to (The Internet or Work) in the

Connects to: box. Tap the This is a device-to-device (ad-hoc) connection

box if you want to connect to an ad-hoc connection.

3 If authentication information is needed, select the type of network

authentication to use on the Network Key tab. To set authentication,

choose the desired type from the Authentication drop down list. To use

data encryption, choose the desired type from the Data Encryption

drop down list. (WEP is enabled by default.) Enter the network key in

the Network Key box. If a network key is provided by your network

automatically, tap the box: The Key is provided for me automatically.

4 Tap the Use IEEE 802.1x network access control for increased security on

the 802.1x tab.

synchronise your phonesynchronise your phone

To search for a network to access

Networks that you have already configured are listed in Wireless Networks.

You can choose to connect only to preferred networks or to have your

SPV M3100 search for and connect to any available network.

1 While Wi-Fi is on, tap Start then Settings, then the Connections tab,

tap the Network Cards icon and the Wireless tab.

2 In the Networks to access: box, tap the type of network you want

to connect to. Choose from All Available, Only access points or Only

computer-to-computer.

3 To connect only to networks that have already been configured, clear

the Automatically connect to non-preferred networks box. If you tick the

Automatically connect to non-preferred networks box, your SPV M3100

will detect any new networks and ask you to configure them.

To look up an IP Address and to ﬁnd the IP address the wireless network

is using:

1 While Wi-Fi is on and connected to the appropriate network, tap Start,

Settings, the Connections tab then the Network Cards icon and the

Network Adapters tab.

2 In the My network card connects to: drop-down box, tap either The Internet

or Work. If you are connecting to your ISP at home, tap The Internet. If you

are connecting to a private network such as a corporate network at work,

tap Work.

3 Tap the adapter in the Tap an adapter to modify settings: box, and the IP

address will now appear in the IP Address box on the IP Address tab.

4 To change TCP/IP settings if your ISP or private network does not use

dynamically-assigned IP addresses, tap Use specific IP address and enter

the requested information. Contact your ISP or network administrator to

get the IP address, subnet mask, and/or default gateway if needed.

5 To change DNS and WINS settings if your ISP or private network does

not use dynamically-assigned IP addresses, tap the Name Servers tab

and enter the requested information. Servers that require an assigned IP

address may also require a way to map computer names to IP addresses.

DNS and WINS are the resolution options supported on your SPV M3100.

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