6
SERVICE
DO NOT ATTEMPT TO SERVICE THE SYSTEM YOURSELF, NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ONLY.
LIMITED WARRANTY
What the warranty covers:
We warrant this product to be free from defects in material and workmanship during the warranty period. If a
product proves to be defective in material or workmanship during the warranty period, we will at our sole option
repair or replace the product with a like product.
How long the warranty is effective:
For accurate warranty period and conditions, please contact local branch offices or your dealers.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced modified or removed.
2. Damage, deterioration or malfunction resulting from:
a) Accident, misuse, neglect, fire, water, or other acts of nature, unauthorized product modification, or
failure to follow instructions supplied with the product.
b) Repair or attempted repair by anyone not authorized.
c) The fault is result of accidental damage or damage in transit or transportation, including but not
limited to liquid spillage.
d) Removal or installation of the product.
e) Causes external to the product.
f) Use of supplies or parts not meeting our specifications.
g) Normal wear and tear.
h) Any other cause which does not relate to a product defect.
3. Removal, installation and set-up service charges.
Life Support:
We do not recommend the use of our UPS products for life support equipment or direct care where failure of a
UPS product could cause failure of or diminished effectiveness of the life support equipment of patient care.
TROUBLE SHOOTING CHART
SYMPTOMS POSSIBLE CAUSE ACTIONS TO TAKE
UPS front panel switch not turned ON Turn ON UPS front panel switch
UPS can not turn ON & no
indications no alarms
No incoming utility line
Check input power at end of power cord
and wall socket. Otherwise, call for service.
Rear panel input fuse open
Reduce the load and replace fuse with
same rating
Input utility line too high or too low Check input line voltage
UPS suddenly turns to battery
mode in spite of utility line
present.
Frequency out of range Check input frequency
Single beep Normal UPS operation
This is not a fault. The UPS is indicating
that it is protecting the load during a
momentary power loss.
Back-up time less than Specified Battery is not fully charged
Recharge the battery for at-least 6 hours
and re-lest the backup time if problem
persists, call for service
UPS is normal but the computer
won’t turn-on
Computer input power cord is loose or not
connected,
Reconnect computer input power cord.