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User’s Guide
POWER ENHANCED SERIES
Models 280ES, 420ES, 650ES, 1000ES,
1400ES
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Copyright OPTI-UPS Corporation, 1999. All rights reserved.
OPTI-UPS and OPTI-SAFE are trademarks of OPTI-UPS Corporation
For your records
The serial number of your UPS is on the rear panel. You should note the serial
number in the space provided below. Retain this booklet as a permanent
record of your purchase to aid in identification in the event of theft or loss.
Model No:
Serial No.:
Purchase Date:
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LIMITED WARRANTY
What the warranty covers:
We warrant this product to be free from defects in material and workmanship during the
warranty period. If a product proves to be defective in material or workmanship during the
warranty period, we will at our sole option repair or replace the product with a like product.
How long the warranty is effective:
Our UPS products which are purchased and installed in the contiguous United States or
Canada are warranted for three (3) years for parts, two (2) years for labor and two (2)
years for the batteries from the date of the first consumer purchase. For UPS products
which are located outside of the contiguous United States or Canada, contact your dealer
for warranty information.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
a) Accident, misuse, neglect, fire, water, or other acts of nature, unauthorized
product modification, or failure to follow instructions supplied with the product.
b) Repair or attempted repair by anyone not authorized.
c) Any damage of the product due to shipment.
d) Removal or installation of the product.
e) Causes external to the product.
f) Use of supplies or parts not meeting our specifications.
g) Normal wear and tear.
h) Any other cause which does not relate to a product defect.
3. Removal, installation and set-up service charges.
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Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE
DESCRIPTION CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Exclusion of damages:
OUR LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. WE
SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT*,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS
OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF
GOODWILL, LOSS OF DATA, LOSS OF SOFTWARE, COSTS OF SUBSTITUTE
EQUIPMENT, INTERFERENCE WITH BUSINESS RELATIONSHIPS, CLAIMS BY THIRD
PARTIES, OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR
OTHERWISE.
3. ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effect of state law:
This warranty gives you specific legal rights, and you may also have other rights which vary
from state to state. Some states do not allow limitations on implied warranties and/or do not
allow the exclusion of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.
Life Support:
We do not recommend the use of our UPS products for life support equipment or direct care
where failure of a UPS product could cause failure of, or diminished effectiveness of the life
support equipment or patient care.
*Except as expressly provided for by the UPS “Equipment Protection Policy”
EFFECTIVE October 1, 1997
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280ES / 420ES / 650ES / 1000ES / 1400ES 1
TABLE OF CONTENTS
1. INTRODUCTION
1.1 Overview 7
1.2 Smart Buck and Boost Line Conditioning 7
1.3 User Replaceable Battery Design 7
1.4 Advanced Interface to Communicate with Computer 8
1.5 User Configurable Settings 8
1.6 Site Wiring Fault Indicator 8
1.7 Schedule Shutdown & Startup 8
1.8 Data-Line Surge Protection 8
2. UPS Controls
2.1 External Views 9
Front Panel Controls
2.2 On/Off Button 13
2.3 Test/Silence Button 13
2.4 Status Indication 14
Rear Panel Controls
2.5 Site Wiring Fault Indicator 16
2.6 User Configurable Settings 16
2.7 Communication Port and Pin Assignments 17
2.8 Data-Line Surge Suppression 18
3. INSTALLATION AND OPERATION
3.1 Unpacking and Inspection 19
3.2 Placement 19
3.3 Determining How Much Equipment You
Can Connect to Your UPS 20
3.4 Powering Up Your UPS 20
3.5 Connecting Your Equipment to the UPS 21
3.6 Operation and Functional Test 22
3.7 Storage Instructions 22
4. SPECIFICATIONS
4.1 Electrical Specifications 23
4.2 Mechanical Specifications 25
4.3 Environmental Specifications 25
5. TROUBLESHOOTING
5.1 Troubleshooting Chart 27
6. User Replaceable Battery
6.1 Warning 28
6.2 Battery Replacement Procedure for 280ES/420ES/650ES 29
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6.3 Battery Replacement Procedure for 1000ES/1400ES 30
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IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
!
• WHEN REPLACING BATTERIES, USE THE SAME NUMBER AND THE FOLLOWING TYPE
BATTERIES: SEALED LEAD-ACID MAINTENANCE FREE (280ES: One 7AH/12V) (420ES: One,
7AH/12V) (650ES: One, 12AH/12V) (1000ES: Two, 12AH/12V) (1400ES: Two, 12AH/12V)
• PROPER DISPOSAL OF BATTERIES IS REQUIRED. REFER TO YOUR LOCAL CODES FOR
DISPOSAL REQUIREMENTS.
INSTRUCTIONS IMPORTANTES CONCERNANT LA SÉCURITE
• CONSERVER CES INSTRUCTIONS. CETTE NOTICE CONTIENT DES INSTRUCTIONS
IMPORTANTES CONCERNANT LA SÉCURITE.
• POUR LE REMPLACEMENT UTILISER LE MÊME NOMBRE DE BATTERIES DU MODÉLE
SUIVANT: (280ES: 1, 7AH/12V) (420ES: 1, 7AH/12V) (650ES: 1, 12AH/12V) (1000ES: 2,
12AH/12V) (1400ES: 2, 12AH/12V)
• L'ÉLIMINATION DES BATTERIES EST RÈGLEMENTÉE. CONSULTER LES CODES LOCAUX À
CET EFFET.
DIESE ANLEITUNG ENTHÄLT WICHTIGE SICHERHEITSANWEISUNGEN.
DIESE ANLEITUNG ZUR WEITERLEITUNG GRIFFBEREIT BEHALTEN.
• BEIM AUSTAUSCHEN DER BATTERIEN DIESELBE NUMMER UND FOLGENDES
BATTERIENTYP BENUTZEN: BLEI-SÄURE WARTUNGSFREI (280ES: 1-7AH/12V) (420ES:
1-7AH/12V) (650ES: 1- 12AH/12V) (1000ES: 2-12AH/12V) (1400ES: 2-12AH/12V)
• RICHTIGE VERÄUßERUNG DER BATTERIEN IST ERFORDERLICH. IN DEN LOKALKODIZES UM
DIE VERÄUßERUNGSERFORDERNISSE NACHSCHAUEN.
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CAUTION:
!
THE UPS CONTAINS VOLTAGES WHICH ARE POTENTIALLY
HAZARDOUS. ALL REPAIRS SHOULD BE PERFORMED BY QUALIFIED
SERVICE PERSONNEL.
THE UPS HAS ITS OWN INTERNAL ENERGY SOURCE (BATTERY). THE
OUTPUT RECEPTACLES MAY BE LIVE EVEN WHEN THE UPS IS NOT
CONNECTED TO AN AC SUPPLY.
Safe and continuous operation of the UPS depends partially on the care taken by users.
Please observe the following precautions.
• Do not disassemble the UPS.
• Do not attempt to power the UPS from any receptacle except a 2-pole
3-wire grounded receptacle.
• Do not place the UPS near water or in environments of excessive humidity.
• Do not allow liquid or any foreign objects to get inside the UPS.
• Do not block air vents on the side of the UPS.
• Do not plug appliances, such as hair dryers, into the UPS receptacles.
• Do not place the UPS under direct sunshine or close to heat-emitting sources.
• This UPS is intended for installation in a temperature controlled, indoor area free of
conductive contaminants.
A certified detachable power supply cord is to be used with this equipment. For the
280ES, 420ES, 650ES, and 1000ES a type not lighter than SJT 18 AWG should be used.
For the 1400ES, a type not lighter than SJT 16 AWG should be used.
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280ES / 420ES / 650ES / 1000ES / 1400ES 5
VORSICHT:
!
DIE UPS* ENTHÄLT SPANNUNGEN, DIE MÖGLICHERWEISE GEFÄHRLICH
SIND. ALLE REPARATUREN SOLLTEN VON QUALIFIZIERTEN
MONTEUREN DURCHGEFÜHRT WERDEN.
DIE UPS HAT EINE EIGENE INNERE STROMVERSORGUNG
(BATTERIE). DIE AUSGANGSANSCHLÜSSE KÖNNEN ALSO UNTER
STROM STEHEN, SELBST DANN, WENN DIE UPS NICHT AN EINEN
WECHSELSTROMKREIS ANGESCHLOSSEN IST.
Um die UPS auf Dauer sicher bedienen zu können, sollte der Benutzer auf folgende
Vorsichtsmaßnahmen genau achten:
• Die UPS nicht auseinandernehmen.
• Die Stromversorgung sollte nur durch einen 2-poligen, dreiadrigen, geerdeten
Anschluß erfolgen.
• Die UPS nicht in der Nähe von Wasser oder in Umgebungen übermäßiger
Feuchtigkeit aufstellen.
• Flüssigkeiten oder Fremdobjekte dürfen nicht in das Innere der UPS dringen.
• Lufteinfuhr an der Vorderseite und Luftaustritt an der Rückseite sollten nicht
behindert sein.
• Elektrogeräte, wie z. B. Haartrockner u.a. sollten nicht an die UPS angeschlossen
werden.
• Die UPS nicht direkter Sonnenbestrahlung oder Heizgeräten aussetzen.
• Die Steckdose sollte nahe dem Gerät installiert und gut zugänglich sein, um sie vom
Wechselstromeingang zu isolieren. Zur Trennung vom Wechselstromkreis den
Stecker aus der Steckdose ziehen.
Zur Stromzufuhr sollte ein gesichertes, trennbares Kabel benutzt werden. Für eine
Stromstärke bis 10A sollte dieses mit H05VV-F 3C; 0.75 mm² benutzt werden.
*UPS (Uninterrupted Power Supply) = Unterbrechungsfreie Stromversorgung
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ATTENTION:
!
L'UPS contient de la haute tension qui peut poser risques. Toute
réparation doit être exécutéé par du personnel de service qualifié.
L'UPS a sa propre alimentation secteur interne (batterie). Les prises
femelles peuvent être chargées même si l'UPS n'est pas relié à une
alimentation secteur.
La sécurité de l'opération de I'UPS dépend des soins de l'utilisateur. Veuillez lire les
précautions ci-dessous:
• Ne jamais démonter I'UPS.
• Ne jamais essayer de brancher l'UPS à une prise femelle sauf à une qui posséde une
terre et 2 poles.
• Ne jamais mettre I'UPS prés de l'eau ou dans un milieu trop humide.
• Ne jamais faire entrer du liquide ou d'objet étranger dans I'UPS.
• Ne jamais boucher les ventilations d'air de I'UPS ou l'aération arrière.
• Ne jamais brancher d'appareils, comme les sèche-cheveux, à la prise femelle de
l'UPS.
• Ne jamais placer l'UPS aux rayons directs du soleil ou près d'autre source de
chaleur.
• La fiche d'alimentation secteur doit être installée tout près de cet appareil. Elle doit
être facilement accessible pour l'isoler de la prise secteur de sortie. Pour couper la
connexion, enlever la fiche de la prise femelle.
Un câble d'alimentation secteur amovible et certifié est utilisé avec cet appareil. Pour un
courant jusqu'à 10A, un câble qui n'est pas plus légèr que 0,75mm² doit être utilisé.
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FEDERAL COMMUNICATIONS COMMISSION (FCC)
WARNING:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate radio frequency energy and if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CANADIAN DEPARTMENT OF COMMUNICATIONS (DOC)
This equipment does not exceed Class B limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulation of the Canadian
Department of Communications. Operation in a residential area may cause
Unacceptable interference to radio and TV reception requiring the owner or
operator to take whatever steps are necessary to correct the interference.
Cet équipement ne dépasse pas limites de Classe B d'émission de bruits
radioélectriques pour les appareils numériques, telles que prescrites par le
Réglement sur le brouillage radioélectrique établi par le Ministère des
Communications du Canada. L'exploitation faite en milieu résidentiel peut
entrainer le brouillage des réceptions radio et télé, ce qui obligerait le
propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en
éliminer les causes.
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1. INTRODUCTION
1.1 Overview
The Enhanced Series of Uninterruptible Power Systems (UPS) was designed to prevent
spikes, surges, sags, transients and blackouts from reaching your sensitive equipment.
Your equipment may include such items as computers and computerized instruments to
telecommunication systems. When AC power is present, the UPS filters the power
continuously. When AC power fails, the unit employs its internal maintenance-free
battery to supply back-up power without interruption.
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1.2 Smart Buck and Boost Line Conditioning
The voltage from your AC power source can fluctuate above and below the normal rated
input voltage. This microprocessor controlled UPS provides line conditioning via both
buck (step-down voltage) and boost (step-up voltage) functions. For example, if the
voltage fluctuates up by 15V, the buck function in your UPS steps it back down so that
your equipment receives the normal rated voltage. If the voltage fluctuates down by 15V,
the boost function automatically steps it back up. This provides your equipment with
excellent voltage regulation and less possibility for the UPS to drain its battery.
1.3 User Replaceable Battery Design
The battery is the most critical part in a UPS. The average lifetime of a battery is between
3 and 5 years. The special user-replaceable battery design of this UPS provides
significant savings and gives the UPS an almost unlimited life. You can replace the battery
very easily, and without turning off your UPS or the equipment it is protecting (see
Chapter 6).
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1.4 Advanced Interface to Communicate with Computer
Many UPS’s provide only a basic power failure warning. The Enhanced Series, together
with OPTI-SAFE+ also provides you with important operating information. From your
computer screen, you can determine input/output voltage and current, frequency,
battery voltage, etc., and analyze power problems (see Section 2.7). If OPTI-SAFE™+ is
not part of your UPS package, you can purchase it from your local dealer.
1.5 User Configurable Settings
You can configure the operating parameters of your UPS to meet your individual needs
(see Section 2.6).
1.6 Site Wiring Fault Indicator (for 100/110V/120V versions only)
The red Site Wiring Fault LED Indicator on the rear panel lights up if your UPS is plugged
into an improperly wired AC power outlet (see Section 2.5). This feature warns you if the
ground wire is missing, if the input line and neutral wires are reversed, or if the neutral
wire is overloaded. This alerts you to potential safety problems.
*Note: Many older homes do not have grounded power and this will cause the Site Wiring
Fault LED on the UPS to light.
1.7 Schedule Shutdown & Startup
Using OPTI-SAFE™+ you can locally or remotely control the shutdown and startup of
equipment connected to a UPS. A customized schedule can be developed to meet your
specific requirements (see the OPTI-SAFE™+ User’s Guide).
1.8 Data-Line Surge Protection
The built-in data-line surge suppression on the rear panel completes your system
protection. It provides an easy way to protect a network (RJ45) or modem (single line
phone) connection from hazardous spikes (see Section 2.8).
*Note: If you have a two line telephone system to protect, you will need to purchase a
special Data-Line board directly from OPTI-UPS.
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2. UPS CONTROLS
2.1 External Views (see Sections 2.2 through 2.8 for more information, and Section 4.2
for the dimensions of all models)
MODEL: 280ES, 420ES, 650ES .
100/110/120V Version
Test/
Silence
Test/ Silence
Button
Status LED
On/ Off Button
Data Line
Surge
Suppression
Site-Wiring
Fault Indicator
Input
Power Cord
DIP Switch
Communication
Port
Outlets
Circuit
Breaker
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MODEL: 280ES, 420ES, 650ES.
220/230/240V Version
Test/
Silence
Status LED
IEC 320
Inlet
DIP Switch
Communication
Port
Outlets
Fuse
Test/ Silence
Button
On/ Off Button
Data Line
Surge
Suppression
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MODEL: 1000ES, 1400ES.
Communication
Port
Outlets
Site-Wiring Fault
Indicator
Circuit Breaker
100/110/120Version
Test/Silence
Button
On/Off
Button
Status
LED
Date Line
Surge Suppression
Dip Switch
IEC 320
Inlet
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280ES / 420ES / 650ES / 1000ES / 1400ES 15
MODEL: 1000ES, 1400ES.
Test/Silence
Button
On/Off
Button
Status
LED
220/230/240Version
Communication
Port
Date Line
Surge Suppression
Outlets
Dip Switch
IEC 320
Inlet
Fuse
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Front Panel Controls
2.2 On/Off Button:
Hold the front panel On/Off button for two seconds to turn on the UPS and power the load.
Hold the On/Off button again for two seconds to turn off the UPS and power to the load.
2.3 Test/Silence Button:
The Test/Silence Button has two functions:
1. Test Feature: It is a good idea to test the UPS once in a while to verify that the
batteries are in good condition. If you press the Test/Silence Button when AC
power is available, the UPS will test itself by switching to its internal battery for a
few seconds. We recommend you close all your open files before initiating this
test.
2. Silence Feature: When AC power fails, the UPS will warn you with an audible
alarm. To silence the alarm, press the Test/Silence Button. The alarm will resume
with a faster beeping when the UPS when the UPS battery is low. To silence the
alarm again, press the Test/Silence Button.
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2.4 Status Indication
Models 280ES / 420ES / 650ES: Front Panel LED’s
Normal Mode: When this LED is lit, the UPS is in
normal mode, and providing power to your equipment.
The output voltage will be equal to the input voltage.
The UPS will continue to filter and provide surge
protection.
Battery Mode: When this LED is lit, the UPS is
providing power from its battery.
Also, this LED is lit when you press the Test/Silence
Button to test the battery (see Section 2.3). After the
UPS beeps twice, it will resume Normal Mode.
Battery Weak: When this LED is lit, the battery
voltage is low. This indicates that the battery either
needs to be recharged or replaced.
Overload: When this LED is lit, the UPS is
overloaded. You must remove the least critical
components connected to your UPS.
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Models 1000ES / 1400ES: Front Panel LED’s
Boost Mode: When this LED is lit, the UPS is
correcting a brownout. The UPS raises the output
voltage approximately 12% higher than the input
voltage without using any battery power.
Normal Mode: When this LED is lit, the UPS is in
normal mode, and providing power to your equipment.
The output voltage will be equal to the input voltage.
The UPS will continue to filter and provide surge
protection.
Buck Mode: When this LED is lit, the UPS is
correcting an overvoltage. The UPS lowers the output
voltage approximately 12% lower than the input
voltage without using any battery power.
Battery Mode: When this LED is lit, the UPS is
providing power from its battery.
Also, this LED is lit when you press the Test/Silence
Button to test the battery (see Section 2.3). After the
UPS beeps twice, it will resume Normal Mode.
Battery Weak: When this LED is lit, the battery
voltage is low. This indicates that the battery either
needs to be recharged or replaced. The UPS must be
turned off and on again to clear.
Overload: When this LED is lit, the UPS is
overloaded. You must remove the least critical
components connected to your UPS.
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Rear Panel Controls
2.5 Site Wiring Fault Indicator ( for 100V/110V/120V versions only)
The red Site Wiring Fault LED Indicator on the rear panel lights up if your UPS is plugged
into an improperly wired AC power outlet. The Indicator warns you if the ground wire is
missing, if the input line and neutral wires are reversed, or if the neutral wire is
overloaded. Faulty wiring prevents the safety features and surge protection circuits built
into the UPS from operating properly. Check this indicator during installation of your UPS,
or whenever the wiring in your building has been serviced. If the red LED is lit, call a
qualified electrician.
Note:
1. Do not leave the UPS ungrounded by using a 3-pin to 2-pin plug adapter.
2. The site wiring fault indicator is not a feature of the 220/230/240V models.
2.6 User Configurable Settings
You can configure the operating parameters of your UPS to meet your specific needs or
geographical requirements. This configuration is done by using the OPTI-SAFE+
software (see the OPTI-SAFE ™+ User’s Guide). The ES models also allow for some of
the configuration to be made using the dip switches on the rear panel (see the table on
the following page).
Two of the adjustable parameters are low and high voltage “transfer points. ” A transfer
point is the predetermined voltage at which the UPS transfers to battery power. On the
120V UPS models, the low transfer point set by the factory is approximately 92.6V. The
high transfer point is approximately 144V. In certain locations the voltage may fluctuate
widely and a UPS may transfer to battery too often. As a result, the battery may not be
at full capacity if there is a complete power failure. If this is the case in your area, you may
need to adjust the low and high voltage transfer points so that your battery capacity is not
unnecessarily drained.
The software adjustable parameters for the ES models are:
• Low Voltage Transfer Point: lowers the transfer point by 5V for 120V or 10V for
230V models.
• High Voltage Transfer Point: raises the transfer point by 5V for 120V or 10V for
230V models.
• Low Battery Warning Time: increases from two minutes to five minutes the low
battery warning before shutdown. This adjustment is useful if your UPS is
protecting a computer system that requires extra time to shut down before power
loss.
• Delay Audible Alarm in Backup Mode: disables the audible alarm during a
power failure until the battery power is low. This adjustment is useful in areas in
which the alarm may be annoying because of frequent short power interruptions.
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The Dip switch adjustable settings are:
• Nominal Voltage: Dip switches #1 and #2 can be used to set the voltage
configuration of a 1x0V product between 100V, 110V, or 120V or of a 2x0V
product between 220V, 230V, 240V.
• Transfer Voltage: If you are in an area with very wide voltage fluctuations, dip
switch #3 can be used to widen the input voltage window causing the UPS to
transfer to battery less frequently.
• Startup On Battery: Dip switch 4 is used to enable or disable the startup on battery
function. The Startup on battery function is used to power up your equipment by
cold starting the UPS when there is no incoming ac line power. Enable the Startup on
Battery dip switch and press the on/off button on the front panel until the UPS starts
beeping. Do not connect too much equipment to the UPS during the startup on
battery operation.
Function Switch Setting Operation
Nominal Voltage Dip1 off & Dip2 off Default (factory setting)
Dip1 on & Dip2 on 100V / 220V
Dip1 on & Dip2 off 110V / 230V
Dip1 off & Dip2 on 120V / 240V
Transfer Voltage Dip3 off Default
Dip3 on 5V (120V) / 10V (230V)
wider
Startup On Battery Dip 4 off Disabled
Dip 4 on Enabled
2.7 Communication Port and Pin Assignments
The communication port on the rear panel of the UPS allows for connection to a host
computer. When used with OPTI-SAFE™+ communication software you will have
access to important operating information. From your computer screen, you can monitor
input/output voltage, AC frequency, battery voltage, etc., and analyze power problems.
OPTI-SAFE™+ will also initiate automatic graceful shutdowns during extended power
failures.
If OPTI-SAFE™+ and a communication cable are not included in your UPS package, you
can purchase it from your local dealer.
The following are some of the parameters you can monitor:
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Input Voltage Indicates the actual input voltage to the UPS when AC
power is present
Output Voltage Indicates the actual output voltage of the UPS
AC Frequency Indicates the actual output frequency of the UPS
Battery Voltage Indicates the actual DC voltage of the UPS battery
Change Battery Indicates that the battery is dead and needs to be replaced
Percent Load Indicates the percentage of UPS Voltage-Ampere (VA)
capacity being utilized by your equipment
Temperature Indicates the actual temperature inside the UPS
The Enhanced Series also supports software which relies on basic “contact closure
signals” such as the built in UPS Service in Windows NT (you will need to purchase a
special cable for this type of application). The major functions of this type of software
normally include the following:
• To broadcast a warning when power fails.
• To close any open files before the battery reserves are exhausted.
• To turn off the UPS.
Note: You can connect your computer to your UPS without also connecting to the
communication port. In this case, your UPS warns you of a power failure by beeping, but
you have to manually shut down your UPS and computer.
Pin Assignments:
PIN1 Not connected.
PIN2 UPS simulates a relay closing between pin 2 and pin 4 when input power
fails.
PIN3 Not connected.
PIN4 Common for pin 2 and pin 5.
PIN5 UPS simulates a relay closing between pin 5 and pin 4 when the battery
inside the UPS has less than 2 minutes backup time left.
PIN6 User sends a RS232 high level (5-15V) for 3 secs. This signal will turn off
the UPS until proper input voltage returns. It can operate only if UPS is in
battery mode. This pin is also used as the RS232 receiver pin (RXD).
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PIN7 Common for pin 6 and pin 9.
PIN8 Not connected
PIN9 RS232 transmitter pin (TXD).
Note:
1. Pin 2 and pin 5 are open collector outputs which must be pulled up to a common
referenced supply, switch rating: +40V, 0.15A non-inductive.
2. Pin 4 and pin 7 should only be connected to ground.
2.8 Data-Line Surge Suppression
The data-line surge suppression on the rear panel provides an easy way to protect a
network (RJ45) or modem (RJ11) connection from hazardous spikes. Connect your
10/Base-T network cable or a single line telephone cable to the “Line” socket. To
complete the connection, connect another network cable or telephone line cable from the
“System” socket to your computer. The network cable and telephone line are optional
accessories, which may be purchased from your local dealer.
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3. INSTALLATION AND OPERATION
Before installation, please read and understand the following
instructions:
3.1 Unpacking and Inspection
Examine the packing carton for damage. Notify the carrier immediately if
damage is observed.
3.2 Placement
1. This unit is intended for indoor use only. Although your UPS is very rugged, its
internal components are not sealed from the environment.
2. The UPS must be installed in a protected environment away from heat-emitting
appliances such as heaters or radiators. Do not install this product where
excessive moisture is present.
3. The location should provide adequate air flow around the UPS with one inch
minimum clearance on all sides for proper ventilation.
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3.3 Determining How Much Equipment You Can Connect to Your UPS
1. Make a list of all equipment that requires protection.
2. Each piece of equipment has voltage and current (VA) ratings printed on the back
label (see examples below). Your equipment may have a voltage rating such as
88-264V. If you live in the United States you should use 120V in your calculations,
since the standard voltage in the United States is 120V.
ViewSonic G810
120V 2.7A
50 / 60 Hz
SN: Q771515388
Computer Co
Pentium Pro 200MHz
120V 2.0A
50/60 Hz
SN: 123456
3. Multiply the voltage and current of each piece of equipment (VA requirements); for
example, 120V x 2.7A = 324VA, 120V x 2.0A = 240VA.
Add up the VA requirements for each device; for example, 324VA + 240VA =
564VA.
4. Make sure that your UPS has at least as much VA capacity as your equipment
requires.
3.4 Powering Up Your UPS
1. For 100/110V/120V versions, connect the power cord to a grounded 3-wire
receptacle. For 220V/230V/240V versions, please refer to Sec 3.5 .
2. Power up the UPS by pressing the On/Off switch on the front panel for two
seconds.
3. We recommend that you charge the battery for six (6) hours before first use of your
UPS. You may use the UPS immediately without charging the battery, but
the backup time may be less than the rating. The UPS recharges the
battery automatically whenever AC power is available.
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3.5 Connecting Your Equipment to the UPS
1. For all UPS models except the 2x0V versions: connect the power cord(s) of your
computer equipment to the output receptacle(s) of the UPS. Switch on the computer
equipment.
2. For 2x0V versions, as shown in the illustration below: connect the input power
cord of your computer equipment to the inlet of the UPS and the wall socket. Use
the power cord supplied with the UPS to connect from the outlet of the UPS to your
equipment. Switch on the computer
3. DO NOT PLUG LASER PRINTERS INTO THE UPS BECAUSE THEY TYPICALLY
DRAW TOO MUCH POWER
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3.6 Operation and Functional Test
1. Connect the input power and turn on the UPS. The front panel Normal Mode LED will
light.
2. The UPS may be overloaded if the UPS buzzer sounds continuously and the
Overload LED lights. Unplug the least critical devices, such as a printer, etc. If the
buzzer is still sounding, the battery or UPS may be faulty. Contact your local dealer
for assistance.
Note: Backup all unsaved files before you perform the following
functional test.
3. To test the backup function, you may unplug the power cord of the UPS or simply
press the Test/Silence Button on the front panel. During this test, observe that your
equipment operates properly and without interruption. If you leave your UPS on
continuously, it is a good idea to perform a backup function test at least once a
month. You can configure OPTI-SAFE™+ to automatically perform this periodic test.
If you unplug the power cord, all models will beep once every 4 seconds and the
Battery Mode LED will light. You can press the Test/Silence Button to silence the
alarm. Plug the power cord back in after a few seconds.
If you press the Test/Silence Button, all models will beep twice and the Battery Mode
LED will light. When the test is over, the Normal Mode LED will light.
3.7 Storage Instructions
For extended storage in moderate climates, the battery should be charged for 12
hours every 3 months. Repeat it every 2 months in high temperature locations. Plug
in the power cord to charge the battery. The main power switch does not need to be
turned on.
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280ES / 420ES / 650ES / 1000ES / 1400ES 27
4. SPECIFICATIONS
4.1 Electrical Specifications
Output
Product Name Frequency
(Hz)
Voltage
(V)
Current
(I)
280ES 50/60 100 / 110 / 120 2.80 / 2.54 / 2.33
50/60 220 / 230 / 240 1.27 / 1.22 / 1.17
420ES 50/60 100 / 110 / 120 4.20 / 3.82 / 3.50
50/60 220 / 230 / 240 1.91 / 1.83 / 1.75
650ES 50/60 100 / 110 / 120 6.50 / 5.91 / 5.42
50/60 220 / 230 / 240 2.95 / 2.83 / 2.71
1000ES 50/60 100 / 110 / 120 10.0 / 9.1 / 8.3
50/60 220 / 230 / 240 4.5 / 4.3 / 4.2
1400ES 50/60 100 / 110 / 120 14.0 / 12.7 / 11.7
50/60 220 / 230 / 240 6.4 / 6.1 / 5.8
Input/Output Voltage
AC Line Voltage
Version Lower Limit Upper Limit
100 / 110 / 120V 78 / 85 / 93V 120 / 132 / 144V
220 / 230 / 240V 171 / 179 / 187V 264 / 276 / 288V
Output voltage regulation: ± 5% (Backup Mode), ± 10% (AC Mode)
Input/Output Frequency Range
Input 47.0 Hz ~ 53.0 Hz / 57.0 Hz ~ 63.0 Hz
Output
(Inverter mode)
50 Hz / 60 Hz ± 0.1 Hz
Wave Form :
AC Mode sine wave
Back-Up Mode step wave
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Transfer Time:
Power failure AC
⇒
inverter
4 ms (typical)
Spike/Surge Protection:
Product name Version Continuous Single pulse 8/20us
Voltage Vrms Imax Joules
280ES/420ES/650ES 100/110/120 175V 6500A 790
280ES/420ES/650ES 220/230/240 300V 6500A 560
1000ES/1400ES 100/110/120 175V 6500A 475
1000ES/1400ES 220/230/240 300V 6500A 840
Data-Line Surge Suppression:
Telephone Line Surge
Protection
+/- 6KV Peak
(1.2µS/50 Waveform)
10 Base-T Protection
Let Through Rating
<1%
(From 6KV/125A Normal Mode Surge)
Audible Alarm:
Battery discharge at power failure Beep every 4 seconds
Battery approaches final discharge Beep every second
Overload Continuous buzzer
UPS faulty Continuous buzzer
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280ES / 420ES / 650ES / 1000ES / 1400ES 29
BATTERY AND CHARGER
Battery type: Maintenance-free sealed-lead acid. Recharge time 4 to 6 hours typical from
total discharge. (UPS may be used immediately after discharge but will provide shorter
backup time)
Battery Specifications:
280ES 420ES 650ES 1000ES 1400ES
DC voltage 12V 12V 12V 24V 24V
Type 12V
7AH
12V
7AH
12V
12AH
12V
12AH
12V
12AH
Quantity 1 1 1 2 2
Recharge time 4 hours (typical)
4.2 Mechanical Specifications:
Product Name Dimensions Weight (Kg)
W × D × H (mm) Net Gross
280ES 120x345x172 6.5 7.5
420ES 120x345x172 7 8
650ES 120x345x172 9 10
1000ES 139x427x200 17.5 19
1400ES 139x427x200 18 19.5
4.3 Environmental Specifications:
Operating Storage and Shipment
Temperature 0 ~ 40°C (32° ~ 104°F) -20° ~ +60°C (-4° ~ +140°F)
Humidity 5 ~ 90% (non-condensing) 5 ~ 90% (non-condensing)
Altitude 3,000 m (10,000 ft) (Max.) 12,000 m (40,000 ft) (Max.)
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5. TROUBLESHOOTING
The TROUBLESHOOTING CHART on the next page covers most of the difficulties that you
may encounter under normal working conditions. If the UPS fails to operate properly,
please review the following steps before calling the repair center:
1. Is the UPS plugged into a proper working outlet?
2. Is the line voltage within the rating specified?
3. Does the circuit breaker on the rear panel need to be reset?
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280ES / 420ES / 650ES / 1000ES / 1400ES 31
5.1 Troubleshooting Chart
Problem Possible Cause Corrective Action
UPS can not turn on and
has no alarm.
UPS front panel on/off
switch has not been
pressed.
Hold the On/Off switch for
two seconds.
Battery LED (amber) is lit
and UPS beeps every 4
seconds when
No incoming line or very
low or very high line
voltage.
Check the wall socket and
test the input line voltage.
Incoming line is thought to
be normal.
UPS input power cord is
not plugged in.
Plug in input power cord.
Rear panel circuit breaker
is tripped.
Reduce the load and press
the circuit breaker button
back in. (1x0V)
The UPS Overload LED
(red) is always lit & there
is a continuous sounding
alarm.
UPS is overloaded. Remove the least critical
devices from the load.
The UPS Battery Weak
LED (red) is always lit.
Too low battery voltage.
Dead battery.
Recharge the battery and
reset.
Site Wiring Fault LED is
on.
Site wiring problem. Call an electrician to check
your wiring.
UPS transfers to back-up
mode easily.
Transfer point voltage is
set too high or too low.
Use OPTI-SAFE™+, or the
dip switches on the rear
panel to lower the low
voltage transfer point and
raise the high voltage
transfer point.
Backup time is less
Than the rating.
Battery is not fully charged
or battery is dead.
Plug the UPS into an AC
outlet and recharge the
battery for 6 hours. If
problem remains, replace
the battery.
UPS appears to be
functioning normally but
the computer won’t turn
on.
Computer input power
cord is loose or not
connected.
Check the computer input
power cord.
UPS is in back-up mode
but the alarm is not
beeping.
The UPS has been
configured to Delay the
Audible Alarm.
Use OPTI-SAFE™+ to
reprogram the EEPROM of
the UPS.
Software communication
not working
Wrong interface cable. Purchase the correct one
from your distributor.
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32 280ES / 420ES / 650ES / 1000ES / 1400ES
The serial port of the
computer has not been
configured properly.
Check to see that the serial
port is enabled in the
CMOS settings. Also
check for IRQ conflicts and
make sure the settings
match those of OPTI-
SAFE™+.
The I/O card is defective Replace I/O card.
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280ES / 420ES / 650ES / 1000ES / 1400ES 33
6. USER REPLACEABLE BATTERY
The Batteries inside your UPS should last from between 3 to 5 years. If you suspect that
the batteries are weak, allow the UPS to charge the batteries for at least six hours and
then test the backup time. If the UPS still does not provide adequate backup time, follow
the procedures below to replace the batteries. Please read section 6.1 before performing
the procedure in sections 6.2 and 6.3.
6.1 Warning
Servicing of batteries should always be performed or supervised by
personnel knowledgeable of batteries and required precautions. Please read
the following cautions before replacing the batteries. Keep unknowledgeable
(i.e., unauthorized) personnel away from the batteries.
CAUTION: Except for the battery, the unit contains no user serviceable parts. Repairs
should be performed only by factory trained service personnel.
CAUTION: A battery can present a risk of electrical shock and high short-circuit current.
The following precautions should be observed when working on batteries:
(1) Remove watches, rings, or other metal objects.
(2) Use tools with insulated handles.
CAUTION: Do not dispose of batteries in a fire. The batteries may explode.
CAUTION: Do not open or mutilate batteries. They contain an electrolyte which is toxic
and harmful to the skin and eyes.
CAUTION: When replacing batteries, use the same number and the following type
batteries: sealed Lead-Acid Maintenance Free (280ES: one 7AH/12V) (420ES: one
7AH/12V) (650ES: one 12AH/12V) (1000ES: two 12AH/12V) (1400ES: two 12AH/12V)
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34 280ES / 420ES / 650ES / 1000ES / 1400ES
6.2 Battery Replacement Procedure for 280ES / 420ES / 650ES
Changing the batteries in your UPS is a safe and easy procedure. Since the battery is
isolated from the AC input you may leave your UPS and computer or other equipment on
during the following procedure. Please note that if you choose to leave the UPS on when
the battery is removed, it will not be able to power your equipment if a power failure
occurs. Please read the cautions in section 6.1 before performing the following steps.
1. Remove the three small screws from the bottom of the UPS plastic case.
2. Gently slide the battery plate off.
3. Gently pull out the battery by the tape attached to it.
4. Disconnect the two wires connecting the battery to the UPS.
5. Connect the wires to the new battery, making sure that the red wire is connected to
the red battery terminal and the black wire is connected to the black battery terminal.
6. Push the new battery into place.
7. Reposition the battery retaining plate.
8. Tighten the three small screws on the bottom of the UPS plastic case.
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280ES / 420ES / 650ES / 1000ES / 1400ES 35
6.3 Battery Replacement Procedure for 1000ES / 1400ES
Changing the batteries in your OPTI-UPS™ is a safe and easy procedure. Since the
battery is isolated from the AC input you may leave your UPS and computer or other
equipment on during the following procedure. Please note that if you choose to leave the
UPS on when the battery is removed, it will not be able to power your equipment if a
power failure occurs. Please read the cautions in section 6.1 before performing the
following steps.
1. Remove the two small screws from the bottom of the front panel.
2. Gently slide the front panel off.
3. Remove the battery retaining plate by loosening the six screws holding it in place.
4. Gently pull out the battery by the tape attached to it.
5. Disconnect the two wires connecting the battery to the UPS.
6. Connect the wires to the new battery, making sure that the red wire is connected to
the red battery terminal and the black wire is connected to the black battery terminal.
7. Push the new battery into place.
8. Reposition the battery retaining plate and tighten the six screws.
9. Slide the front panel back into place.
10. Tighten the two small screws on the bottom of the front panel.
A
B
C
PULL HERE
PULL HERE
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