Opticon PHL 1300 User Manual

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User’s Manual
Pocket Terminal PHL1300
Cradle IRU1300
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CAUTION: This user’s manual may be revised or withdrawn at any time without prior notice.
Copyright 2002, Opticon Sensors Europe B.V. All rights reserved.
This manual may not, in whole or in part, be copied, photocopied, reproduced, translated or converted to any electronic or machine readable form without prior written consent of Opticon Sensors Europe.
Limited warranty and disclaimers
By opening the package of this product you agree to become bound by the liability and warranty conditions as described below.
Under all circumstances this manual should be read attentively, before installing and or using the product. In no event, Opticon Sensors Europe will be liable for any direct, indirect, consequential or incidental damages arising out of use or inability to use both the hardware and software, even if Opticon has been informed about the possibility of such damages.
A serial number appears on all Opticon products. This official registration number is strictly related to the device purchased. Make sure that the serial number appearing on your Opticon device has not been removed. Servicing by our Repair Department can only be carried out under warranty.
PHL1300
/ IRU1300
CRADLE
All Opticon products are warranted for the legal warranty period after purchase, covering defects in material and workmanship. Opticon will repair or, at its opinion, replace products that prove to be defective in material or workmanship under proper use during the warranty period.
Opticon will not be liable in case modifications are made by the customer. In such case the standard repair charge will be applicable. The standard charge for repair will also be applicable in case no defect is found at all. These rules also apply for products that are still under warranty. Therefore, you are advised to have the product specifications always at hand.
Trademarks used are property of their respective owners
PHL1300-ver1 / printed 04 2002
The general use and functioning of the terminal together with the cradle will be
described in this manual.
The exact behavior of the terminal
depends on the user application that is
running. For instructions about applications
please consult the documentation of
that software.
Please read this manual carefully
before using the terminal, to maximise
the efficiency of this terminal.
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CONTENTS
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1 INTRODUCTION 4
2 INSTALLATION 5
2.1 UNPACKING
2.2 D
ETAILED VIEW 6
2.2.1 Dimensions of terminal 6
2.2.2 Details of terminal 7
2.2.3 Dimensions of cradle 8
2.2.4 Details of cradle 8
2.3 HANDLING PRECAUTIONS 9
2.4 ASSEMBLY 10
2.4.1 Terminal 10
2.4.2 Cradle 10
2.4.3 Terminal on cradle 10
2.5 INSTALLING, REPLACING AND CHARGING
BATTERIES
11
2.5.1 Required batteries 12
2.5.2 How to charge the rechargeable battery pack in the cradle? 12
2.5.3 When to replace or recharge the main battery? 12
2.5.4 When to replace the backup battery? 12
2.5.5 How to (re)place the main battery in the terminal? 12
2.5.6 How to (re)place the backup battery in the terminal? 13
5 PIN OUT 17
5.1 RS232 cable for cradle 17
5.2 RS485 cable for cradle network 17
5
6 SPECIFICATIONS 18
6.1 SPECIFICATIONS
TERMINAL 18
6.1.1 Electrical specifications 18
6.1.2 Optical specifications 18
6.1.3 Supported symbologies 18
6.1.4 Functionality 18
6.1.5 Environmental specifications 19
6.1.6 Physical specifications 19
6.2 S
PECIFICATION CRADLE 19
6.2.1 Electrical specifications 19
6.2.2 Functionality 19
6.2.3 Environmental specifications 19
6.2.4 Physical specifications 19
7 TROUBLESHOOTING 20
7.1 COMMUNICATION PROBLEMS 21
7.2 R
7.3 T
EAD OPERATION PROBLEMS 21 ERMINAL PROBLEMS 22
8 PRODUCT ORDERING
INFORMATION 23
page
2.6 INSTALLING IN A SYSTEM 14
2.6.1 Single cradle 14
2.6.2 Cradle network 14
2.6.3 Dip switch settings on cradle 15
3 OPERATION OF THE TERMINAL 15
4 SCANNING 16
4.1 How to read the barcode 16
4.2 Barcode reading problems 16
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/ IRU1300
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This terminal is a pocket sized, programmable handheld terminal, and is well suited for a variety of portable applications. It has a built-in laser scanner that can scan all popular bar code labels at varying distances.
User’s applications can be downloaded to the terminal to adapt the terminal to the user’s situation.
Operating power is supplied by the main battery. The main battery may consist of a rechargeable Li-Ion battery pack as supplied with the terminal, or regular AA-size dry cell batteries.
INTRODUCTION
The cradle is a communication station for data transmission between the (host) computer system and the terminal. It communicates with the terminal through their IrDA interface. The cradle will also charge the rechargeable battery pack in the terminal through the electrical contacts.
The IrDA interface on the terminal enables you to communicate with other devices that use IrDA communication, like portable computers, notebooks and organisers.
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2.1 UNPACKING
When you remove the packing, please check for any physical damage. We recommend that you save all packing material, as it should be used whenever you need to ship your terminal (eg. for service). Damage due to improper repacking is not covered by the warranty.
Apart from the terminal or cradle, additional items might be ordered and supplied.
If there are any missing parts please contact your supplier.
Do not remove the label !
On the back of every unit you will find a label. The label is attached by the manufacturer and includes information about the function it supports and a serial number. Do not remove it.
INSTALLATION
PHL1300:
Terminal
Backup battery
Handstrap
ADDITIONAL PHL1300:
IRU1300:
Cradle
ADDITIONAL IRU1300:
Power Supply
RS232 cable DB9 F
RS485 network cable
Battery pack
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33 mm 55 mm
132 mm
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2.2 DETAILED VIEW
PHL1300
/ IRU1300
CRADLE
2.2.1
Dimensions of terminal
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2.2.2
Details of terminal:
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1. Reading window
laser beam for barcode reading will be emitted from here
2. LCD Display
for displaying information
Main Battery indicator
Full. 2/3. 1/3.
Low. Replace immediately.
Backup Battery indicator
Off: Sufficient battery power On: Battery low. Replace immediately.
Alpha mode on
(Shift-key activated)
Backlight of LCD Display
When the backlight is turned on, the power consumption increases. To extend the life time of your batteries use the backlight as little as possible.
3. LED indicator
can be used to indicate results, for example bar code reading / status of communication
4. Buzzer
auditive indicator
9. Character keys definable by application
typical use: for input of alpha-numeric and punctuation characters
10. ENT key definable by application
typical use: for confirming input
11. Backup battery case cover
for housing backup battery
12. Main battery case cover
for housing main battery
13. Hand strap pillar
for attaching hand strap
14. Optical interface window
for infra red communication
15. Electrical contacts
for power supply from the cradle IRU1300 to terminal
5. Power key
for switching power On/Off
6. Trigger key definable by application
typical use: read key, switches laser beam on for barcode reading
7. Quick keys definable by application
typical use: menu scroll keys or yes/no input
8. Control keys definable by application
for controlling basic functions typical use as below: CLR : Cancel input BS : Back space S : Shift key
“S”on the LCD display indicates the terminal is in the shift mode
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3
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75 mm 78 mm
134 mm
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2.2.3
Dimensions of cradle
PHL1300
/ IRU1300
CRADLE
2.2.4
Details of cradle
1. DC input socket
input for AC adaptor
2. RS 485 socket
for connecting another cradle in multi­drop RS485 network, through Opticon RS485 cable
3. RS 232 C socket
for connecting to PC or modem, through Opticon RS232 cable
4. DIP switches
setting parameters of the infrared interface.
5. Electrical contacts
for power supply to terminal PHL1300 If rechargeable Li-Ion battery pack is inserted in the terminal the pack will be charged through the electrical contacts
6. Optical window
window for optical data transmission
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7. LED indicator
indicating power LED on: power is on LED off: power is off
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2.3 HANDLING PRECAUTIONS
To avoid malfunctioning and to ensure years of trouble free operation, pay attention to the following:
General use
Do not use or leave the product in extremely hot areas - like direct sunlight, near a heater, or in a car - or in areas that are very cold, humid, moistured or dusty.
Do not expose the product to rain or water splash.
Do not subject the the product to very strong impact, do not throw or drop the terminal from large heights.
Do not allow a mechanical shock to the product.
Cleaning instructions
Clean the exterior by wiping it with a soft, dry cloth. Do not use much water.
Use of the terminal
Avoid temperature changes. Sudden temperature changes can cause condensation to form on the terminal. Using the terminal while condensation is present can cause malfunction. Always wait until the condensation clears naturally before attempting operation.
Do not leave the terminal in an area where static charge is accumulated, or near devices where electromagnetic emission is generated.
Do not place any objects on top of the terminal. Do not lay the terminal face down. Doing so can cause accidental operation of the [PW] key or [ENTER] key, which can dis­charge your batteries or change settings you do not want to be changed.
Use of the cradle
Do not place any other product than the PHL-type terminal in the cradle.
Do not use thinner, white spirit or other solvents. These can discolour the case and the keys and has a negative effect on the lifetime of the keys.
Cleaning of the terminal
Clean the optical interface window periodically.
Cleaning of the cradle
Avoid touching the contacts in the cradle. The contacts must stay as clean as possible to maintain optimal charging capacity. Do not use water when cleaning the cradle. This can cause malfunction in the chargers.
Maintenance
There are no user-serviceable parts inside the terminal or the cradle. So do not try to take it apart. The manufacturer will not be liable for any damage
caused by the customer. In case of malfunction that can not be solved by the trouble-shooting instruction in the appendix, please consult our service department.
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/ IRU1300
2.4 ASSEMBLY
Follow the next steps to make your terminal ready for installation in a system, that is described further in the manual.
2.4.1.
Terminal
To avoid drop use the hand strap.
Fix the small cord of the strap around the
pillar of the terminal (ref. 1)
Insert the handle of the strap in the thin
loop (ref. 2) The strap is fixed to the terminal (ref. 3) Hold the handstrap around the wrist when
carrying the terminal (ref. 4)
Do not swing the terminal around.
1 2
CRADLE
2.4.2
Cradle
Place for mounting
Place the cradle in normal office
conditions.
Avoid a place under strong light.
Otherwise IrDA communication may be disturbed.
Power Connection
Attach the DC jack of the AC adapter
into the socket of the cradle. Then connect the AC adapter to the mains outlet
When the terminal PHL1300 with the
rechargeable battery pack is placed in the cradle, the LED on the cradle turns green.
When the terminal PHL1300 with
penlite batteries is placed in the cradle, no indication is given by the cradle.
2.4.3.
Terminal on cradle
Take notice that the IRU1300 cradle is designed for the PHL1300 terminal. No other types of terminals can be placed into this cradle.
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Start with a full battery
To be sure of proper operation, it is
advised to start with a full battery,
charge the battery pack according to the
instructions in the next chapter. Click the battery pack into the terminal,
as instructed in the next chapter.
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2.5 INSTALLING, REPLACING AND CHARGING BATTERIES
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Wrong use of batteries might cause
serious damage
to the terminal or to the cradle.
In order to avoid damage
it is very important to take notice
of the instructions.
Insert full batteries before use of the terminal.
Never remove the main battery pack while the terminal is turned on.
Doing so can cause data in the terminal to be deleted.
Never change the main battery pack while the backup battery is out.
Doing so can crash the application.
When you do not use the terminal for a long time, make sure the main battery has enough capacity.
When there is not enough capacity in the main battery the backup battery can not be charged and will become too low.
Only use recommended batteries.
When other batteries are used, defects or other problems can occur. Before installing (new) batteries, please make sure you are using the recommended batteries.
Do not make a mistake regarding the
polarity (+ , -) of the battery.
The terminal will not work when the polarity is incorrect.
Use the right charger for batteries
The rechargeable Li-Ion battery pack of Opticon can be charged in the cradle IRU1300 when it is in the terminal. Other rechargeable batteries need to be recharged in a separate battery charging device.
Follow the instructions for installing, changing and removing the batteries very strictly.
The products are not warranted for damage, defects, malfunction or loss of data, resulting from incorrect use of batteries.
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2.5.1
PHL1300
Required batteries
/ IRU1300
The terminal needs both main battery and backup battery for operation.
Main Battery The main battery can consist of:
Rechargeable Opticon battery pack (Li-Ion),
to be recharged when placing the terminal PHL1300 in the cradle IRU1300. This battery is supplied with the terminal and is recommended by Opticon.
Pen lite batteries.
Batteries that are not supplied by Opticon must be AA-size and absolutely leakproof. If rechargeable batteries are used, they need to be recharged by a separate battery charging device.
Backup Battery Use only one type of battery for backup:
Backup cell:
CR2032 Li (Lithium, button type).
CRADLE
2.5.5
How to (re)place the main battery in the terminal?
Only use batteries as specified in paragraph 2.5.1.
If you have data stored, make sure the backup battery is placed and full enough, to avoid data loss.
Unlock main battery case cover: (ref. 1)
Unlock the case cover by use of a flat
screwdriver or a coin.
Remove old battery by simply taking out.
Installing Opticon battery pack: (ref. 2)
Follow the instructions on the label.
Installing penlite batteries: (ref. 3)
Make sure you use the right battery size. Place 2 batteries in the battery holder
aligning plus (+) and minus (-) ends as shown inside the battery compartment.
2.5.2
How to charge the rechargeable battery pack in the cradle?
Make sure that the Opticon rechargeable battery pack is inserted in the terminal. If the terminal with the battery pack is placed in the cradle, the LED on the cradle will turn green. When the terminal is placed in the cradle, the rechargeable battery pack will be charged automatically for 8 hours.
2.5.3
When to replace or recharge the
main battery?
There are 2 reasons for replacing the main battery;
as soon as possible after the battery
indicator appears on the display.
when you are not using the terminal for an
extended period.
2.5.4
When to replace the backup battery?
When low battery mark appears, replace the battery without delay.
Lock main battery case cover:
Position the case cover and fix its position
by screwing hand tight.
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2.5.6
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How to (re) place the backup battery in the terminal?
Make sure that the main battery is full enough while changing the backup battery.
Only use CR2032 Li (Lithium, button type) battery.
Unlock backup battery case cover: (ref. a)
Unlock the case cover by use of a small
crosshead screwdriver or swatch screwdriver.
Remove old battery by simply taking out.
Installing backup battery: (ref. b)
Make sure that the positive side of the
battery is pointed upwards (visible) and place it in the compartment.
Lock backup battery case cover:
Position the case cover and fix its position
by screwing hand tight.
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ba
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DB9 CRADLE
RS 232
DB25 / DB9 HOST
RS 485 sw 1 = off sw 2 = off sw 3 = off
RS 232
TRANSMISSION HOST
TERMINATED RS 485
sw 1 = on sw 2 = on sw 3 = on
RS 485 TERMINATED sw 1 = off sw 2 = on sw 3 = on
//
SER’S MANUAL
PHL1300
2.6 INSTALLING IN A SYSTEM
/ IRU1300
CRADLE
Exercise caution at all times when working with AC-powered equipment.
Turn off your devices before installation.
Because of the special pin-out of the connectors, use the cables supplied by the manufacturer.
When you need another cable for a certain device, that is not supplied, contact your supplier to purchase the right cable. In case another cable is used, take notice of the pin-out specifications further in this manual.
2.6.1
Single cradle
Connection sequence for single cradle:
Place the cradle in normal office conditions,
avoid a place under strong light. Disconnect the power supply. Set the required DIPswitches for
baud rate and function. Connect the interface cables. Connect the power supply. Place the PHL1300 terminal in the cradle.
Connection sequence for cradle network:
Set all cradles to the same baud rate (by
DIPswitch) Only 1 cradle in the network will be
connected to the PC through one RS232
cable. On this cradle the DIPswitch for
RS232 connection must be enabled.
Through this connection all cradles can
communicate to the PC. A maximum of 16 cradles can be
connected in a network through RS485
cables. For the cradles that are not
directly connected to the PC the
DIPswitch for RS232 connection must
be set to off. The first and the last cradle in the network
must have the termination resistors set by
dipswitch.
2.6.2
Cradle network
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2.6.3
FUNCTIONS
RS 232 CONNECTION
RS485 TERMINATOR
RS485 TERMINATOR
BAUDRATE *
BAUDRATE *
BAUDRATE *
ON
in use
in use
in use
--
--
--
OFF
not in use
not in use
not in use
--
--
--
DIP SWITCH
SW 1
SW 2
SW 3
SW 4
SW 5
SW 6
SW 4
OFF
ON
OFF
ON
OFF
ON
OFF
ON
SW 5
OFF
OFF
ON
ON
OFF
OFF
ON
ON
SW 6
OFF
OFF
OFF
OFF
ON
ON
ON
ON
* ) BAUDRATE
1200
2400
4800
9600
19200 (default)
38400
115200
AUTO (PC controlled)
DEFAULT
ON
OFF
OFF
OFF
OFF
ON
Setting the DIP switches on or off will result in differrent baudrates and enabled or disabled functions of the cradle.
Open the cover of the DIP switches on the
bottom of the cradle in order to reach the DIP switches.
Turn the DIP switch ON by moving it
upwards into the direction of the dipswitch number.
Turn the DIP switch OFF by moving it
downwards into the direction OFF.
DIP switch settings on cradle
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PHL1300
/ IRU1300
OPERATION OF THE TERMINAL
The functionality of the terminal is determined
by software, the so-called user application,
that is running on the terminal.
Usually, the terminal is not equipped with
software and has no functionality. At first the
user application must be loaded before the
terminal can be used for barcode scanning.
Tools for developing a user application on the
PC for use on the terminal, as supplied by
Opticon are:
Application Generator
PotStar (Limited or Professional)
C language: Microtec ANSI-C compiler
and C library for handheld terminals.
The user application must be downloaded
from the PC into the terminal. You can use the
cradle or an infrared adapter for communication
between the terminal and the PC. A program
on the PC will send the user application to the
terminal, where it is stored in FlashROM
memory.
When the functionality of the terminal is defined
by the application it is ready for operation.
In a typical application you will press the trigger
key and scan a bar code label as described in
the next chapter. Scanned data and data
entered from the keyboard is stored in the
terminal's RAM. The user application can use
this data in subsequent steps.
The collected data can be transmitted to the PC
for further processing through the cradle.
CRADLE
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good read
scan position
incorrect read scan positions
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The terminal is a Class I laser product conforming to the strictest laser safety standards. However, we recommend that you avoid looking directly into the laser beam emitter, or pointing the laser beam directly into someone’s eyes.
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4.1
The scanning sequence is defined by the user’s application. A typical sequence is:
Press the [PW] key to turn power on. Check the display for the message:
Point the terminal to the barcode and
Point the laserbeam to barcode as shown
The barcode will be read and the reading
A ‘Good Read’ means that the scanner has effectively recognised and decoded the bar code. In most cases, the application program will provide an indicator signal or a buzzer signal to indicate a good read to the user.
When the read is incorrect you can try again, paying attention to the instructions in this chapter.
SCANNING
Please take care of the handling precautions.
Please make sure that the terminal is installed according to the installation instructions.
Never remove the main battery pack while the terminal is turned on.
Doing so can cause data in the terminal to be deleted or corrupted.
How to read the barcode
READ BAR CODE
press the Trigger key.
in the scan position illustration.
results will be indicated.
Fit the bar code in the laser beam from margin to margin and pass the scanner downward over the bar code, as shown in the scan position illustration.
When reading a small bar code, decrease the distance between the terminal and the bar code. For larger bar codes, position the terminal so that the bar code fits into the laser beam. When reading a very high density bar code, decrease the distance between the terminal and the bar code. For a low density bar code, increase the distance between the terminal and bar code.
4.2
Barcode reading problems
When the barcode can not be read, try the following:
Change the angle between the bar code
and the terminal.
Change the distance between the bar
code and the terminal.
If the bar code is larger than the laser
beam, try moving the terminal a bit further away from the bar code.
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Modular plug (6P6)
1 2 3 4 5 6
Modular plug (6P6)
­2 3 4 5
-
1
6
Network cable RS485
Signal
­RD+ RD­SD+ SD-
-
1
6
DB 9 male (cradle)
3 2 6 + 1 5 4 8 7
DB 9 female (PC)
2 3 4 5 6 + 1 7 8
Signal
RxD TxD DTR GND DSR RTS CTS
RS232 cable
Signal
TxD RxD DSR GND DTR CTS RTS
1
9
1
9
In/Out (cradle)
OUT IN
-
­OUT
­OUT
Note
-
­not used
­ON (fixed) not used ON (fixed)
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5.1
PHL1300
PIN-OUT
RS232 cable for cradle
/ IRU1300
CRADLE
5.2
RS485 cable for cradle network
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6.1.1
Main battery Lithium-Ion rechargeable
Main battery Li-Ion: When making every 5 operating time seonds 1 scan with 1 sec
Backup battery Lithium CR2032
Backup battery operating time 3 weeks backup time
Battery Low voltage indicated on management the terminal display.
Charging method Recharging Lithium-Ion pack in
SPECIFICATIONS
6.1
SPECIFICATIONS TERMINAL
Electrical specifications
(Opticon item) Alkaline AA-size batteries
(optional user item)
laserbeam on and 0.2 sec. green LED on and 0.2 sec. buzzer on, operating time is: approx. 36 hours
Alkaline: When making every 5
seonds 1 scan with 1 sec laserbeam on and 0.2 sec. green LED on and 0.2 sec. buzzer on, operating time is: approx. 78 hours
Different operation conditions
affect the operating time
When battery is low the switches off automatically.
terminal via cradle
CRADLE
6.1.2
Optical specifications
Light source 650 nm visible laser diode
Scan rate 100 scans/sec
Decode rate 100 decodes/sec
Reading width min. 40 mm.
Resolution at PCS 0,9 : 0.15 mm (6mil)
Min. PCS Values 0.45
Depth of field 70 - 380 mm
6.1.3
Supported symbologies
6.1.4
Functionality
Memory ROM: 32 kB
Microprocessor 16-bit
Real time clock Quartz RTC, time and date
Display 96x64 Pixels
(at PCS 0.9, res. 1.0 mm)
Chinese Post 2of5 Codabar incl. ABC and CX Code 39 Code 93 Code 128 EAN-8 incl. +2,+5 EAN-13 incl. +2,+5 IATA Industrial 2of5 - Interleaved 2of5 Italian Pharmaceutical Laetus Matrix 2of5 MSI/Plessey UK/Plessey S-Code Telepen UPC-A incl. +2,+5 UPC-E incl. +2,+5
FlashROM:(O/S and program) 2 x 256 kB (total 512 kB) fast RAM: 2 kB RAM (data storage): 8 MB battery backed up D-RAM
programmable, leap year handling, (accuracy +
graphic LCD with backlight Character fonts: 5/10 lines x 16 characters
60 sec./month)
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Keyboard 19 keys total
Programming Functionality is provided by user
Interfaces RS232 supported by cradle
Transmission speed Baudrate: 2400 - 115200 bps
6.1.5
Environmental specifications
Temperature -10 - + 40 oC in operation
Humidity 20 - 80 % in operation (non condensing) 20 - 90 % in storage
Shock: drop: 1.5 m drop onto concrete surface
Shock: vibration: 10 - 50 Hz with 1G for 30 min,
Ambient light fluorescent 3.000 lux max. rejection direct sun 50.000 lux max.
Emission According to EN50081, part 1
Immunity According to EN50082, part 1
Safety, According to IEC825, Laser class Class I laserproduct
6.1.6
Physical specifications
Dimensions (l x w x d) 132 x 55 x 33 mm
Case material ABS
Weight body (incl. battery): ca. 170 g
(18 keys user definable)
Alpha/Numeric mode
application. The application may be downloaded from PC via cradle.
IrDAsupported on terminal RS485 supported by cradle
-20 - + 60 oC in storage
cycle for X,Y,Z.
(depending on battery type)
6.2
SPECIFICATIONS CRADLE
6.2.1
Electrical specifications
Power supply 9V DC
Battery charging time when battery in terminal:
6.2.2
Functionality
Interfaces supported RS232
Serial communication RS232 Baudrate:
Transmission modes Half duplex RS232
Parity Odd, Even, None
6.2.3
Environmental specifications
Temperature 0 - 40 oC in operation
Humidity 30 - 85 % in operation (non condensing) 30 - 90 % in storage
Shock: vibration: 10 - 50 Hz with 1G for 30
Emission According to EN50081, part 1
Immunity According to EN50082, part 1
6.2.4
Physical specifications
Dimensions (l x w x h) 134 x 78 x 75 mm
Case material ABS
Standard connector RS232 - D Sub 9P Female
8 hours charge
RS485
1200 - 115200
RS485 Baudrate:
1200 - 115200
Half duplex RS485
-20 - 70 oC in storage
min, cycle for X,Y,Z.
RS485 - 6 pins modular plug
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This chapter contains information on solving problems you may encounter when using the terminal and/or cradle. If problems occur, first carry out some general checks, before verifying the problem with the descriptions in this chapter.
General checks:
Make sure everything is installed properly Check the power supply of all devices Is the reading window of the terminal clean? Is the optical window of the cradle clean? Are the bar code labels readable, eg. not
If the equipment still does not work after these checks have been performed, please verify if one of the problems described in this chapter applies to the problem you have with the scanner.
TROUBLE SHOOTING
damaged or poorly printed?
It is possible that you may not solve the problems, despite our descriptions. In this instance, please contact your dealer or Opticon.
When the terminal needs to be repaired, please ensure that the label with the serial number is still present. If sending the terminal or cradle, please use the original packing to minimise the chances of damage.
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PHL1300
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CRADLE
7.1 COMMUNICATION PROBLEMS
No communication from the cradle to the device, or data is transmitted distorted or corrupted.
Power indicator of the cradle is not green.
Check if the battery case cover of the
PHL1300 is closed properly.
Clean the optical interface window of the
cradle and/or terminal, and try again.
Check all cables.
When the power indicator is still not green, the cradle needs service.
No data transmitted
The cradle will only work if connected to
a PC.
Clean the optical interface window of the
cradle and/or terminal, and try again.
Data is corrupted, or no data is
transmitted.
Is the proper baudrate selected?
The computer needs the same baudrate as the terminal.
Clean the optical interface window of the
cradle and/or terminal, and try again.
7.2 READ OPERATION PROBLEMS
When the terminal has a problem with reading the label:
The resolution of the bar code is too
high.
Decrease the distance between the bar
code and the terminal.
The angle between the label and the
terminal is too high.
Change the angle between the bar code
and the terminal.
The distance is too far or too close.
Change the distance between the bar
code and the terminal.
The bar code is larger than the laser
beam.
Try moving the terminal a bit further away
from the bar code.
The read window is dirty.
Clean the read window of the terminal.
The type of the bar code label is not
enabled.
The terminal looses data when the battery pack is removed for a short period.
Enable the bar code symbology in the
application program.
The backup battery is empty.
Replace the Lithium CR2032 battery by
a new one.
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PHL1300
7.3 TERMINAL PROBLEMS
/ IRU1300
CRADLE
Terminal does not respond to key presses, while the display stays on.
Message “Application halted” or
“No application installed” is shown.
There is no user’s application for PHL1300
loaded in the terminal. Contact your supplier.
For example pressing the shift key does
not toggle the shift indicator.
There is a flaw in the application program.
Disconnect the battery pack, and place it then back in. The terminal will be in off-state. Activate the system menu and restart the application, or download new application.
If problems appears continously contact
the supplier of the user’s application.
Laser stays off, when pressing the triggerkey.
Power is off.
The triggerkey is no powerkey. Press the
powerkey to get power.
If the terminal is not used the scanner will
switch off all functions. Press the powerkey to reactivate.
Terminal gets no power, when pressing the powerkey.
The main battery is exhausted.
Replace the battery pack, or charge the
terminal in the cradle.
Terminal does still not operate and needs a service
Send the terminal to your supplier for service, paying attention to the limited warranty.
Laser temperature has become too high.
The laser is switched off automatically,
when thelaser temperature becomes above 50oC. Wait until the temperature has dropped.
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PRODUCT ORDERING INFORMATION
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SER’S MANUAL
PHL1300
/ IRU1300
CRADLE
Article Code
TERMINAL PHL1300
PHL-1300 A73900R0020
ADDITIONAL EQUIPMENT
Battery pack for terminal
Rechargeable battery
pack LBP-1300 ORBLIOP0020
Software development tools
Microtec
ANSI-C cross compiler O8010000010
C-library for
Opticon terminals D4030000020
Application Generator
Potstar, Limited version D6010000010
Application Generator
Potstar, Professional version D6020000010
Article Code
CRADLE IRU1300
IRU-1300 A74030N0020
ADDITIONAL EQUIPMENT
Power supply A50200N0020 Cable RS232 DB9F O2520000020 AT adapter 09M-25F P10AT000040 Cable RS485 O2520000050
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Opticon Article Code
O0220000130
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