Page 1
H-32 User Guide
WINDOWS EMBEDDED COMPACT 7
Ver sion 1 .00
Opticon Sensors Europe B.V.
Page 2
USER GUIDE
H32 User Guide
ii
All the information in this document is subject to change without notice.
2015 copyright Opticon. All rights reserved.
This manual may not, in whole or in part, be copied, photocopied, reproduced, translated or converted to any
electronic or machine readable form without prior written consent of Opticon.
Limited Warranty and Disclaimers
PLEASE READ this manual CAREFULLY before installing or using the product.
Serial Number
A serial number appears on all Opticon products. This official registration number is directly related to the device
purchased. Do not remove the serial number from your Opticon device. Removing the serial number voids the
warranty.
Warranty
Unless otherwise agreed in a written contract, all Opticon products are warranted against defects in materials and
workmanship for two years after purchase excluding batteries. Opticon will repair or, at its option, replace
products that are defective in materials or workmanship with proper use during the warranty period. Opticon is
not liable for damages caused by modifications made by a customer. In such cases, standard repair charges will
apply. If a product is returned under warranty and no defect is found, standard repair charges will apply. Opticon
assumes no liability for any direct, indirect, consequential or incidental damages arising out of use or inability to
use both the hardware and software, even if Opticon has been informed about the possibility of such damages.
Packaging
The packing materials are recyclable. We recommend that you save all packing material to use should you need
to transport your scanner or send it for service. Damage caused by improper packaging during shipment is not
covered by the warranty.
Trademarks
Trademarks used are the property of their respective owners.
Opticon, Inc. and Opticon Sensors Europe B.V. are wholly owned subsidiaries of
OPTOELECTRONICS Co., Ltd., 12-17, Tsukagoshi 4-chome, Warabi-shi, Saitama, Japan
335-0002. TEL +81-(0) 48-446-1183; FAX +81-(0) 48-446-1184
Page 3
USER GUIDE
H32 User Guide
iii
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC rules.
Rule 15.21: You are cautioned that changes or modifications not expressly approved by the part responsible for
compliance could void the user’s authority to operate the equipment.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference and
2. This device must accept any interference received, including interference that may cause undesired
operation of the device.
FCC RF Radiation Exposure Statement:
For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when used with an
accessory that contains no metal and that positions the handset a minimum of 0.5 cm (0.20 in.) from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Page 4
USER GUIDE
H32 User Guide
iv
Declaration of Conformity (DOC) with Regards to Essential
Requirements of EU Directives
Brandname: Opticon
Product: PDA H-32
The above mentioned product complies with the essential requirement specified in directives:
2004/108/EC Electromagnetic Compatibility (EMC)
1999/5/EC Radio- and Telecommunications Terminal Equipment (R&TTE)
2006/95/EC Low Voltage Directive (LVD)
2002/95/EC Restriction of Hazardous Substances (RoHS)
2002/96/EC, 2003/108/EC Waste Electrical and Electronical Equipment (WEEE)
Radio products which contains radio transmitters are labeled with, CE 0678, and comply with the R&TTE
Directive (1999/5/EC) issued by the Commission of the European Community.
Compliance with this directive implies conformity to the following European norms (in brackets are the equivalent
international standards).
Page 5
USER GUIDE
H32 User Guide
v
Safety Information
General
Please read the following information carefully before you start using this device to avoid any damages caused
by improper usage:
The device is not charged when you take it out of the box. Charge the battery for at least eight hours
before first use. Do not remove the battery while charging.
Do not use batteries which have not been specified by the manufacturer and not qualified with the
system per the standard of IEEE-Std-1725 -2006, as this may present a risk of fire, explosion, leakage
or other hazard.
Do not charge the battery with an unspecified AC Adapter, as this may cause damage to both the device
and the battery.
When discarding the batteries, dispose of them in a proper manner, according to your local laws.
Do not open the device housing or tamper with the device, as it will void your warranty.
Do not apply excessive force on this product, as it may cause damage to the screen or the internal
component.
Do not use the device at gas or refueling stations, chemical plants, and places containing explosives or
flammable materials. Observe local guidelines.
Use only manufacturer specified stylus. Do not scratch the screen with sharp objects.
Do not clean the screen with chemical detergents. Only use cloths specifically designed for cleaning
liquid displays or a soft cloth moisturized with water drops, to wipe the device screen.
Do not expose the device to direct sunlight or leave the device in a humid environment for extended
periods of time as this may cause damage to the device and battery.
Do not immerse the device in water.
The device may interfere with the navigation and/or communication systems on aircraft. The laws of
most countries prohibit using this device while on an aircraft. Observe local guidelines.
This product may cause medical equipment to malfunction. The use of this device is forbidden in most
hospitals and medical clinics. Observe local guidelines.
Page 6
USER GUIDE
H32 User Guide
vi
Additional Battery Information
Please read the following information carefully to understand battery safety.
Do not disassemble or open, crush, bend or deform, puncture, or shred the battery.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to
water or other liquids, or expose to fire, explosion, or other hazard.
Only use the battery for the system for which it was specified.
Only use the battery with charging system that has been qualified with the system per this standard. Use
of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.
Battery usage by children should be supervised.
Avoid dropping the H-32 or battery. If the H-32 or battery is dropped, especially on hard surface, and the
user suspect damage, take it to service center for inspection.
Improper battery use may result in a fire, explosion, or other hazard.
Seek medical advice immediately if a battery has been swallowed.
Do not leave the battery where the temperature is 60°C (140°F) or more.
Do not solder lead directly to the battery body.
Do not heat nor solder the terminals of the battery.
Do not charge beyond the condition which described on the delivery specification.
Do not inverse charge the battery.
In the event the Battery Pack leaks and the fluid gets into one's eye, do not rub the eye. Rinse well with
water and immediately seek medical care. If left untreated, the battery fluid could cause damage to the
eye.
Charge the battery at least every six months. An excessive over-discharge may cause an abnormal
chemical reaction, which may result in acid leakage or fire of the battery.
Despite being rechargeable, the battery has a limited life span. Replace it when usage time becomes
short.
Safety of Laser Products: International Standards Laser Class 2
This product complies with JIS C6802: 2005 Class 2, IEC60825 -1+A2: 2001 Class 2 and 21CFR 1040.10 and
1040.11 except for deviations pursuant to Laser Notice No.50, dated June 24, 2007.
Class 2 Laser devices are not considered to be hazardous when used for their intended purpose.
Use of controls, adjustment of procedures other than those specified herein may result in hazardous laser light
exposure. Do not look directly into the light beam with optical instruments; it may pose an eye hazard.
Page 7
USER GUIDE
H32 User Guide
vii
Document Revisions
Date
Version
Number
Document Changes
24-4-2015
1.00
Initial Draft
Page 8
USER GUIDE
H32 User Guide
viii
Table of Contents
1 Introduction ............................................................................................................................................................. 11
1.1 .... Scope and Purpose .......................................................................................................................................................... 11
1.1.1 Configuration ............................................................................................................................................................................. 11
1.1.2 Software version ...................................................................................................................................................................... 11
1.1.3 Service Information ................................................................................................................................................................ 11
2 Getting Started ........................................................................................................................................................ 12
2.1 .... Overview .............................................................................................................................................................................. 12
2.2 .... Unpacking ........................................................................................................................................................................... 12
2.3 .... H-32 Detailed View ......................................................................................................................................................... 13
2.4 .... Initial setup ........................................................................................................................................................................ 14
2.4.1 Enable backup battery ........................................................................................................................................................... 14
2.4.2 Installing main battery .......................................................................................................................................................... 14
2.4.3 Charging the battery ............................................................................................................................................................... 14
2.4.4 Charging temperature ............................................................................................................................................................ 15
2.4.5 Power on the H-32 ................................................................................................................................................................... 15
3 Using the H-32......................................................................................................................................................... 17
3.1 .... Tapping touch screen with the H-32 stylus ......................................................................................................... 17
3.2 .... Calibrating the touch screen ...................................................................................................................................... 17
3.3 .... Backlight ............................................................................................................................................................................. 17
3.3.1 Adjust display backlight timer ........................................................................................................................................... 17
3.3.2 Adjust display backlight brightness ................................................................................................................................. 18
3.4 .... Date time ............................................................................................................................................................................. 18
3.4.1 Set Date and Time zone ......................................................................................................................................................... 18
3.4.2 Change Time sync settings ................................................................................................................................................... 18
3.5 .... Power scheme ................................................................................................................................................................... 19
3.6 .... Input Panel / Virtual keyboard ................................................................................................................................ 19
3.7 .... Reboot / Reset ................................................................................................................................................................... 20
3.7.1 Reboot ........................................................................................................................................................................................... 20
3.7.2 Factory Reset ............................................................................................................................................................................. 20
4 Power modes and batteries ............................................................................................................................... 21
4.1 .... Power modes ..................................................................................................................................................................... 21
Page 9
USER GUIDE
H32 User Guide
ix
4.1.1 On .................................................................................................................................................................................................... 21
4.1.2 User Idle ....................................................................................................................................................................................... 21
4.1.3 System Idle .................................................................................................................................................................................. 21
4.1.4 Suspend state ............................................................................................................................................................................. 21
4.1.5 Off .................................................................................................................................................................................................... 21
4.2 .... Batteries .............................................................................................................................................................................. 22
4.2.1 Checking battery status ......................................................................................................................................................... 22
4.2.2 Main battery pack .................................................................................................................................................................... 22
4.2.3 Backup battery .......................................................................................................................................................................... 22
4.2.4 Battery hot swap ...................................................................................................................................................................... 22
4.2.5 Charging the main battery ................................................................................................................................................... 22
5 Barcode data capture ........................................................................................................................................... 24
5.1 .... Introduction ....................................................................................................................................................................... 24
5.1.1 1D laser scanner ....................................................................................................................................................................... 24
5.1.2 2D imager .................................................................................................................................................................................... 24
5.2 .... Scanning consideration ................................................................................................................................................ 24
5.2.1 Range ............................................................................................................................................................................................. 24
5.2.2 Angle .............................................................................................................................................................................................. 24
5.3 .... Laser scanning .................................................................................................................................................................. 25
5.4 .... Imager scanning .............................................................................................................................................................. 25
5.5 .... Setup barcode module .................................................................................................................................................. 25
5.5.1 Basic Settings ............................................................................................................................................................................. 25
5.5.2 Code Options .............................................................................................................................................................................. 27
5.5.3 Read Options .............................................................................................................................................................................. 28
5.5.4 Additional Settings .................................................................................................................................................................. 29
5.5.5 Barcode Registry settings ..................................................................................................................................................... 29
5.6 .... Tray Icons ........................................................................................................................................................................... 29
5.7 .... Barcode Software SDK .................................................................................................................................................. 30
6 Wi-Fi and Bluetooth .............................................................................................................................................. 31
6.1 .... Accessing the Laird Connection Manager ........................................................................................................... 31
6.1.1 Status tab ..................................................................................................................................................................................... 31
6.1.2 Configuration tab ..................................................................................................................................................................... 33
6.1.3 Configuration – Bluetooth .................................................................................................................................................... 35
6.1.4 Diagnostic tab ............................................................................................................................................................................ 37
6.1.5 Using the Laird system tray ................................................................................................................................................. 39
Page 10
USER GUIDE
H32 User Guide
x
6.1.6 LCM Bluetooth Tray Icon ...................................................................................................................................................... 39
7 Keypad ........................................................................................................................................................................ 41
8 Update OS image .................................................................................................................................................... 42
8.1 .... Update by RESCUE DISK .............................................................................................................................................. 42
8.2 .... Update by NAND IMAGE .............................................................................................................................................. 42
8.3 .... Update by UPDATE OS IMAGE .................................................................................................................................. 42
8.3.1 Command line options ........................................................................................................................................................... 43
9 Troubleshooting the H-32 .................................................................................................................................. 45
Page 11
Chapter Name
H32 User Guide
11
1 Introduction
1.1 Scope and Purpose
The H-32 user guide provides some basic information on setting up and operating the H32 Windows Embedded Compact 7 terminal.
1.1.1 Configuration
The H-32 will be available in two different setups. The difference between the two
terminals is the scan module. The H-32 with 1D option uses the Opticon MDL2100 laser
module and the H-32 with 2D option uses the Opticon MDI3100 imager.
1.1.2 Software version
The H-32 runs a Windows Embedded Compact 7 operating system. To determine the
current software version build for the H-32 tap -> Control Panel -> Version ->
button.
1.1.3 Service Information
In case there is problem with the H-32 or more information is needed, contact Opticon
Support.
support@opticon.com
support@opticonusa.com
When contacting the Opticon support please have the following information available:
Model name H-32 1D or 2D
Serial number
Hardware revision
O/S version
In case the H-32 was purchased through one of Opticons business partners, contact the
Opticon business partner for support.
Page 12
Getting Started
H32 User Guide
12
2 Getting Started
2.1 Overview
The H-32 is a ruggedized handheld barcode scanner. It has a Windows Embedded
Compact 7 operating system several wireless connections options. The H-32 has an
integrated numeric keyboard for easy data entry. The H-32 is powered by a main battery
that can be removed and replaced without the need for special tools.
Wireless network and Bluetooth connections are handled by a Laird communication
module. The WLAN has an 802.11 a/b/g/n radio working at 2.4 and 5GHz. The
Bluetooth support 2.1 + EDR and support SPP, HID, file transfer, OBEX object push and
PAN.
For the H-32 there are several accessories available including a single slot charging
cradle a five slot multi cradle and a special holster.
2.2 Unpacking
The H-32 is supplied in a white carton and should contain the following items.
H-32 terminal including stylus
Wrist strap
Stylus connection cord
USB cable
Quick start guide
Note: The battery of the H-32 is an item that is sold separately.
Page 13
Getting Started
H32 User Guide
13
2.3 H-32 Detailed View
No.
Part
Function
1
LCD Display
2
Charging status LED
3
Barcode scanning status LED
4
Optical scan window
5
Barcode trigger keys
6
Micro USB connector
7
Speaker
8
Battery lid
9
System connector
10
Eyelet for wrist strap and stylus cord
11
Power button
Page 14
Getting Started
H32 User Guide
14
2.4 Initial setup
To use the H-32 for the first time:
Connect accessories
Enable the backup battery
Insert main battery
Connect power source
Power on H-32
Configure H-32
2.4.1 Enable backup battery
To enable the backup battery in the H-32 the battery lid needs to be removed.
When the dip switch slide is in the ON position the backup battery
is enabled.
When the backup battery is in the off position then the backup
battery is disabled
Note: Set dip switch slide to the off position when H-32 is not going to be used
for a long time to prevent deep discharge.
2.4.2 Installing main battery
Step 1
Step 2
Step 3
Remove battery cover by
moving the two slides to
each other.
Insert the battery with the
contacts first then align the
battery contacts to the
spring contacts in the H-32
and push in the battery.
Put the battery cover back
and move the slides to the
outside.
2.4.3 Charging the battery
Before using the H-32 for the first time, charge the main battery until the charging
indicator turns green.
To charge the H-32 use either the supplied USB cable or the single slot or five slot multi
cradle. The backup battery is automatically charged when the dip switch has been set to
Page 15
Getting Started
H32 User Guide
15
the ON position. Charging of this backup battery can take more than 24 hours to fully
charge. The backup battery is only used for swapping main battery.
Source
Charging time
USB Cable
Approximately 8 hours
Single slot cradle
Approximately 4 hours 30 minutes
5 slot multi cradle
Approximately 4 hours 30 minutes
H-32 Charging LED indicator
Charge status LED
Description
Off
H-32 is not charging; H-32 is not correctly inserted in the cradle
or charger is not powered.
RED
Charging; Battery status very low.
ORANGE
Charging; Battery status between low and fully charged.
GREEN
Charging complete battery fully charged.
Note: Charge state status LED update can take up to 5 seconds to show the
correct state.
2.4.4 Charging temperature
Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). The charging of the
main battery is controlled by the intelligent H-32 power management system. When
temperatures exceed the 40°C the power management system will stop charging and
continue when an acceptable temperature is reached. This will help for safe operation
and longer battery life.
2.4.5 Power on the H-32
To power on the H-32 press the H-32 red power button. When turning on the H-32for
the first time or after a reset the Opticon splash screen appears for 50 seconds. If the H32 detects that screen calibration is not correct the screen calibration will appear. This
calibration will always appear after a factory reset.
Note: When H-32 powers up after inserting battery for the first time, the device
boots up and powers on automatically.
2.4.5.1 Calibrate the display
Calibrate the touch screen to have the cursor match the tip of the stylus. Remove the
stylus from the H-32. Carefully press and hold the tip of the stylus on the center of every
target. Repeat the same steps while the target moves around the screen, then tap the
screen to continue.
Page 16
Getting Started
H32 User Guide
16
Page 17
Using the H32
H32 User Guide
17
3 Using the H-32
This chapter explains the buttons, status icons, and controls on the H-32, and provides
basic instructions for using the H-32.
3.1 Tapping touch screen with the H-32 stylus
Note: Always use the supplied H-32 stylus for tapping the touch screen. Never
use a pencil, pen or other sharp or abrasive object on the touch screen.
Hold the stylus as if it were a pen or pencil. Touch an element on the screen with the tip
of the stylus from the screen. When the stylus is not used place it back in the stylus
holder.
The use of the stylus similar as the use of a mouse with a difference that a right-click of
the mouse can be simulated by tap and holding the touch screen. When a stylus is lost a
replacement can be ordered.
Note: The stylus is meant to use with the touch screen. Never use the stylus on
the power or keypad buttons, use a finger to operate these buttons.
3.2 Calibrating the touch screen
If the touch screen is not responding properly to the stylus tap it might be needed to
recalibrate the touch screen.
Recalibration involves tapping the center of the target. If the center is missed keep the
stylus on the screen and move the tip of the styles to the targets center and the lift the
stylus.
To recalibrate the display, tap -> Control Panel -> Stylus -> Calibration tab. To
begin recalibration, tap the Recalibrate button. Carefully press and hold the tip of the
stylus on the center of every target. Repeat the same steps while the target moves
around the screen, then tap the screen to continue.
3.3 Backlight
The backlight of the H-32 is high current consumer in the H-32. Setting the backlight
brightness and backlight timer can have a big effect on operation time.
3.3.1 Adjust display backlight timer
To get to the backlight timer tap -> Control Panel -> Display -> Backlight tab. There
are two options for the backlight timer. Option one is when the H-32 is running on
battery power. Option two is when the H-32 is being charged by either cradle or USB
cable. The H-32 default settings are for battery power 30 seconds and for external
power 10 minutes. After the time has expired the backlight is turned off. When both
checkboxes for battery and external power are unchecked the backlight will never turn
off while the H-32 is on.
Page 18
Using the H32
H32 User Guide
18
3.3.2 Adjust display backlight brightness
To get to the backlight brightness dialog tap -> Control Panel -> Display ->
Backlight tab and tap the Advanced button. The default brightness is set to 30%. The
brightness can be changed by moving the slider to the left or right. Changing the slider
setting will show immediately the slider backlight brightness. The new settings are
applied when the button is tapped. Tapping the button will ignore the slider
settings and use the previous brightness setting.
3.4 Date time
The H-32 has in internal real time clock. When the H-32 is started for the first time the
default date is 1-1-2015. The default time zone is Pacific Time. Default a date/time
synchronizing service is running in the H-32. Time sync happens automatically when
there is a Wi-Fi connection and the set time server can be reached.
3.4.1 Set Date and Time zone
To get to the Date/Time properties dialog there are two options, double tap the clock in
the Taskbar or tap -> Control Panel -> Date/Time. In the Date/Time properties
dialog the date, time and Time zone can be set a checkbox is available for enabling
automatic adjustment for daylight saving time. After making changes tap the apply
button or tap the button.
3.4.2 Change Time sync settings
Time synchronization settings can be changed but only from the registry. To have the
registry changes to take effect then either programmatically a new sync is requested or
a reboot of the H-32 is needed.
Time service registry setting
[HKEY_LOCAL_MACHINE\Services\TIMESVC]
"server"=hex(7):\
74,6F,63,6B,2E,75,73,6E,6F,2E,6E,61,76,79,2E,6D,69,6C,00,\
74,69,6D,65,2E,77,69,6E,64,6F,77,73,2E,63,6F,6D,00,00
"refresh"=dword:0036EE80
"recoveryrefresh"=dword:000493E0
Value: type
Description
Server
REG_SZ or
REG_MULTI_SZ
Default 2 time servers have been set in the H-32. The above settings
match.
tock.usno.navy.mil
time.windows.com
Refresh
DWORD
Specifies the period, in milliseconds, between synchronizations
with the SNTP server. This value needs to be higher the
recoveryrefresh value minimum value is 300000 (0x000493E0)
milliseconds. Default refresh time 1 hour.
Page 19
Using the H32
H32 User Guide
19
Recoveryrefresh
DWORD
Specifies the time, in milliseconds, until next synchronization if the
previous attempt failed. Default recovery refresh time is 5 minutes.
Note: Both SNTP and NTP are clients of the User Datagram Protocol (UDP). The
UDP port number assigned to NTP is 123.
3.5 Power scheme
The power scheme is used for power control. There are three different states that the
power scheme supports. The settings for the power scheme can be set for AC powered
(charging) or battery powered operation. To get to the power scheme tap -> Control
Panel -> Power -> Schemes tab.
State
Description
User Idle
After the user idle timer has expired the H-32 will shut down a number
of services e.g. the backlight.
System Idle
After the System idle time has expired more services will be shut down.
Suspend
When the suspend timer has expired the H-32 will be turned off. This
has the same effect as if the user pressed the power button for a short
time.
The power scheme timers work cumulative. This means that the system idle timer can
only expire after the user timer has expired. When all three idle states are set to one
minute the H-32 power scheme operate like this:
User Idle – after 1 minute inactivity
System idle – after 2 minutes of inactivity
Suspend – after 3 minutes of inactivity
3.6 Input Panel / Virtual keyboard
The input panel or also called virtual keyboard can be used to input data. The input
panel will come up automatically when the cursor is placed into an edit field. The
keyboard can be controlled from the taskbar. If the automatic mode of the input panel is
not wanted a registry key needs to be changed.
Input panel registry setting
[HKEY_CURRENT_USER\ControlPanel\Sip]
"TurnOffAutoDeploy"=dword:00000000
Page 20
Using the H32
H32 User Guide
20
Value: type
Description
TurnOffAutoDeploy
REG_DWORD
The default value for this key is 0.
If this value is set to 0, the auto deploy is turned on.
If this value is set to 1, the auto deploy feature is permanently
turned off.
3.7 Reboot / Reset
The H-32 supports two types of reboot/reset. This is a normal reboot where the
operating system is restarted no saved data or registry changes are lost. The second
option is a factory reset. A factory reset will wipe all registry changes and data from the
NAND and make the H-32 startup as if it is just being unboxed.
3.7.1 Reboot
To reboot the H-32 press the power button for approximately 8 seconds until the
vibrating motor is felt. Release the power button and wait for the H-32 to startup.
3.7.2 Factory Reset
To start a factory reset first reboot the H-32 by pressing the power button for
approximately 8 seconds until the vibrating motor is felt. Release the power button and
keep the [*] + [6] button combination pressed until the OPTICON logo appears on the
LCD display. Now release the button combination, a Factory Reset message appears on
the display. Wait until the H-32 is booted and do the screen calibration before the H-32
can be operated.
Note: A factory reset will not touch or alter data stored on the micro SD card.
Page 21
Power modes and batteries
H32 User Guide
21
4 Power modes and batteries
4.1 Power modes
The H-32 supports several power modes that have their specifics. A small description of
the different are explained in this chapter. Changes to the power mode timings can be
made from tap -> Control Panel -> Power -> Schemes tab.
4.1.1 On
In the On state, the keyboard touch screen and all peripherals function normally. The
display backlight will be on until either the user idle timer or the backlight timer expires.
User activity events will keep the H-32 in the on state.
Typical H-32 user activity events are:
Touch screen tap
Keypad or trigger key presses
USB cable insert or removal
Cradle insert or removal
Short power key press
4.1.2 User Idle
In the User idle state the backlight will be off. The user activity events described in the
on state will put change the H-32 power state from User idle to on. When the user idle
timer has expired the H-32 will go to the system idle state.
4.1.3 System Idle
In the System idle state some of the peripherals are put into a low power consuming
state. One of the user activity events will put the H-32 back to the on state. If the System
idle timer expires then the H-32 will go to the suspend state.
4.1.4 Suspend state
In the suspend state all peripherals are put into the lowest power consumption mode as
possible. In the suspend state it is possible to hot swap the main battery but only if the
backup battery is fully charged. The H-32 will go into suspend state after the system idle
timer has expired or the power button is pressed for one second. From software it is
also possible to suspend the H-32.
To wake the H-32 when suspended a wakeup even is needed. Possible wakeup events
are a short press of the power button, cradle insert or removal or USB cable insert or
removal. After a wake event the H-32 will go to the On power state.
4.1.5 Off
The H-32 will enter the Off state when the main battery and backup battery are
depleted. Cradle insertion or USB cable insert will boot the H-32 like if a reset has been
done.
Page 22
Power modes and batteries
H32 User Guide
22
4.2 Batteries
The H-32 is designed to work with a replaceable 1800mAh Lithium-ion battery pack.
Under constant use the battery pack should last about 4 hours before a battery swap or
recharge is needed. When the H-32 is docked into the cradle or when the H-32 battery
pack is inserted in the charger slot of the CRD32 battery charging will take about 4
hours and 30 minutes. When charging is done by the USB cable charging of a depleted
battery can take up to 8 hours.
4.2.1 Checking battery status
To check the battery status tap -> Control Panel -> Power -> Battery tab. The main
battery will give an indication of the battery charge still available in the battery. When a
power source is changes it will take 30 seconds before a new indication is shown. The
percentage shown is not a hard value but more an indication. The backup battery has no
indication of the current status.
4.2.2 Main battery pack
The Main battery pack is used for powering the H-32 some care needs to be taken when
inserting the battery into the battery compartment of the H-32. A fully charged main
battery can operate about 4 hours continuously. Longer operation times are possible
when different use cases are applied.
Note: When the main battery and the backup battery are both depleted the H-32
will turn off. After charging or swapping battery the H-32 will startup and
continue from the last saved registry state.
4.2.3 Backup battery
The backup battery is small battery cell connected direct to the PCB. This cell is very
slowly charged over time and can take more than 24 hours to be fully charged. To enable
the battery the micro switch in the battery compartment need to be set to the ON
position. The backup battery in the H-32 used for supplying a limited duration of
electrical current when the main battery cannot supply the needed amount of power.
The time that the H-32 can keep its state while being suspended and running on the
backup battery is several seconds.
4.2.4 Battery hot swap
When main battery power gets low the battery can be hot swapped. This can be done by
putting the H-32 in suspend state by pressing the power button for about 1 second or by
opening the battery lid. When the main battery is removed from the compartment the
backup battery will keep the current state for several seconds. Quickly put in a fresh
fully charged battery. Close the battery lid and briefly press the power button. The H-32
will return to the same state as before the suspend state. Full operational recovery can
take several seconds while the client is reestablishing a network connection.
4.2.5 Charging the main battery
Charging the main battery can be done inside the H-32. The H-32 needs to be connected
by an external power source. As external power source there are 3 possible options.
USB cable
Page 23
Power modes and batteries
H32 User Guide
23
CRD32
CRD32-E5
When the main battery is not inside the H-32 the main battery can be put in the charging
slot of the H-32.
Page 24
Barcode data capture
H32 User Guide
24
5 Barcode data capture
5.1 Introduction
The H-32 provides two types of barcode data capture options:
1D Laser scanner
2D Imager
5.1.1 1D laser scanner
H-32 with the 1D laser scanner holds the Opticon MDL2001 laser module.
Benefits:
Reading a wide variety of 1D barcode types
Fast scanning
Intuitive aiming for easy point and shoot operation
Lower power consumption compared to 2D imager
Scan PDF417, MicroPDF417, RSS composite and RSS stacked barcode types
(slow)
5.1.2 2D imager
The H-32 with the 2D imager holds the Opticon MDI3100 barcode imager.
Benefits:
Reading a wide variety of 1D and 2D barcodes
Intuitive green aiming LED for easy scanning
5.2 Scanning consideration
Scanning a barcode consist of the following operation, aim, scan and decode. To get
better scanning performances consider vary the range and the scan angle of the H-32.
5.2.1 Range
Any scanning device decodes well over a particular working range (minimum and maximum
distances from the bar code). This range varies according to bar code density and scanning
device optics.
Scanning within range brings quick and constant decodes; scanning too close or too far away
prevents decoding of the barcode. Move the H-32 closer or further away to find the best
working range for the barcodes being scanned. The best range can vary based on barcode
type, density, barcode quality, lighting conditions.
5.2.2 Angle
For the laser module scan angle is important for good decoding performance. When a
laser beam reflects directly back into scan module it can blind the module preventing it
from being able to decode the barcode. To avoid this tilt the H-32 so that the laser beam
does not have a 90° angle to the barcode.
Page 25
Barcode data capture
H32 User Guide
25
Note: Contact Opticon support if scanning a barcode stays difficult after the
range and angle consideration. Under normal condition scanning and decoding a
properly printed barcode should be quick and easy.
5.3 Laser scanning
A good starting point when scanning a barcode with the 1D laser module is to have the
H-32 about 10 cm away from the barcode. Make sure that the emitted laser line crosses
all the bars of the barcode. When at the correct position and angle decoding is instant.
5.4 Imager scanning
A good starting point when scanning a barcode with the 2D imager is to have the H-32
about 10 cm away from the barcode. Now position the green aiming bar over the 1D or
2D barcode. When decoding of the barcode is possible it will be instant otherwise
change the reading distance.
5.5 Setup barcode module
The 1D and 2D barcode module in the H-32 have a lot options that can be set. These
setting can be made from the Opticon Scanner Settings application. This application
controls the behavior of the barcode module. The settings that are done in this
application are stored into the registry except the special settings that are done
additional settings tab. These settings are stored in a barcode setup file.
The Opticon Scanner Settings application can be reached by tapping -> Control Panel
-> Scanner Settings icon. Another way to get the Opticon Scanner Settings application is
to look for the barcode icon in the notification bar and tap the icon .
Note: Most settings take effect only after the application is closed by the OK
button.
5.5.1 Basic Settings
Page 26
Barcode data capture
H32 User Guide
26
Option
Description
Enable barcode reader
Enable or disable the barcode reader. Changing the checkbox
will show either an enabled or disabled barcode icon in the
tray bar.
Enable trigger key
Disable all the hardware trigger keys. A software trigger is
still possible.
Center, Left, Right
With these checkboxes a single hardware trigger key can be
enabled or disabled.
Output mode
Buffer, Keyboard or Clipboard.
Buffer – The scanned barcode data is available from software
SDK only.
Keyboard – The scanned barcode is outputted as if someone
is typing barcode.
Clipboard – Scanned barcode data is outputted as if a
clipboard copy done (CTRL+C, CTRL+V)
Special suffix
With the special suffix option a specific character is outputted
as a keystroke after the scanned barcode is outputted. This
option is not available when output mode is buffer.
Good read notification
With the good read notification user feedback of a scanned
barcode can set. This can be audio feedback or vibrator
feedback. When buzzer or buzzer and vibrator are selected
an audio file can be selected for good read feedback. The
selected setting can be tested by taping the confirm button.
Page 27
Barcode data capture
H32 User Guide
27
5.5.2 Code Options
From the code options tab barcode types that need to be supported can be enabled or
disabled. Some of these barcode support some standard options that can be reached by
tap and holding a specific barcode type. When this is done popup menu appears and
click the code option. Now the code option menu is shown.
Page 28
Barcode data capture
H32 User Guide
28
5.5.3 Read Options
Option
Description
Read mode
Single – When a barcode has been decoded, the barcode reader will be
turned off. The reader needs to be triggered again to decode another
barcode.
Multiple – When a barcode has been decoded, the barcode reader will
stay on for a time set by read time. The decoded barcode cannot be
scanned after the decoded barcode has not been detected for a
number of scans.
Read time
The time that the barcode reader is on after a trigger has been pressed
or when a barcode is decoded in multiple read mode. The read time is
set in seconds
Margin check
With the margin check option the specified margin before the start
and end of the barcode can be made smaller. Setting the margin to a
too small setting may increase or trigger partial or ghost reads. Do not
use a smaller margin check then necessary. If possible replace the
barcode label that have a correct start and stop margin.
Redundancy
This is the number of times that a barcode label needs to decoded
again after a successful decode. Setting redundancy to 1 means that a
barcode is decoded twice.
Positive
Positive barcodes are black bars on a white surface.
Negative barcodes are white bars on a black surface.
Both possibilities to decode positive and negative barcodes.
Scan
Set the scan width of the 1D laser module. This option is not supported
with a 2D imager.
Page 29
Barcode data capture
H32 User Guide
29
5.5.4 Additional Settings
In the Additional Settings tab special options can be set that are not possible from the
normal tabs. These Additional Settings are done after all other settings from the other
tabs have been sent to the barcode module. Adding a special option to the additional
settings can result that some options that was disabled from one of the other tabs is still
enabled by the additional settings. The additional settings are menu commands
concatenated. Menu options supported are 2, 3 or 4 characters wide. When entering a 3
character menu code when entering a 3 character menu code a ‘[‘ prefix is needed. When
entering a 4 character menu code a ‘]’ prefix is needed.
After editing the InitBCR.bcr file the set items can be tested by tapping the update
button. The entered command string is sent to the barcode module to see if the barcode
module accepts the command string.
Several options are not allowed to be used from the additional setting menu. These
settings can be found in the windows folder. “bcrBasicCmds_1D.” for 1D settings and
“bcrBasicCmds_2D.” for 2D settings. One of these files will be available after a first
update has been done based on the barcode module type.
5.5.5 Barcode Registry settings
The items set from the barcode settings application or from the software SDK are also
stored in the registry. The locations of these settings are:
[HKEY_LOCAL_MACHINE\Software\Opticon\BCRCTL]
[HKEY_LOCAL_MACHINE\Software\Opticon\BCRLib]
5.6 Tray Icons
There are two tray icons possible representing the barcode reader status.
Icon
Description
Barcode reader is disabled or is in an error condition and cannot be used.
Page 30
Barcode data capture
H32 User Guide
30
Barcode reader is enabled and fully working
5.7 Barcode Software SDK
The barcode module can also be configured and operated from a custom application by
using the Barcode SDK for the H-32. This SDK has a help file explain the functions and
features possible with the SDK. Contact Opticon support if more help required.
Page 31
Wi-Fi and Bluetooth
H32 User Guide
31
6 Wi-Fi and Bluetooth
Wi-Fi and Bluetooth radio communication is handled inside the H-32 by a Laird radio
module. The Wi-Fi and Bluetooth radio can be controlled from the Laird Connection
Manager (LCM). LCM allows you to view all radio and security settings, and status. It
also enables you to troubleshoot connectivity issues.
The following is a detailed list of what you can view using the LCM:
Individual Laird Wi-Fi radio configuration profile contents including radio and
security settings.
Global settings, which apply to every profile.
A snapshot status of the current wireless network connection.
Detailed status information on the radio, the access point to which it is
connected, and the RF connection on link between the two.
In-depth diagnostic information on the radio and its connection, so users can
accurately report key data to an administrator when there is a connection or
performance issue.
Other radio information, such as software versions and regulatory domains.
6.1 Accessing the Laird Connection Manager
To access the LCM tap -> Programs -> Laird connection manager or by tapping -
> Settings -> Control Panel -> Wi-Fi or by tapping the Wi-Fi signal strength or
Bluetooth icon from the tray bar.
6.1.1 Status tab
The status tab is divided into Wi-Fi and Bluetooth sections. The Wi-Fi section provides
status information on the radio's Wi-Fi connection between the client device and the
access point to which it's associated. The Bluetooth section provides status information
on the radio's Bluetooth connection between the client device and the destination
device.
Page 32
Wi-Fi and Bluetooth
H32 User Guide
32
The Status tab displays the following sections:
Status - Wi-Fi
Status – Bluetooth
6.1.1.1 Wi-Fi Status
Status
Description
Down
The radio is not recognized by Laird software and therefore is not
associated or authenticated.
Disabled
The radio is disabled. To enable the radio, check the Wi-Fi check
box located on the Configuration window. When the radio is
disabled, it does not attempt to make a connection to an access
point.
Not Associated
The radio has not established a connection to an access point.
Associated
The radio has established a connection to an access point but is
not EAP authenticated. The radio cannot communicate unless it is
associated and EAP authenticated.
Connected to [SSID]
The radio is connected to the named SSID.
Note: If the Encryption type is set to WEP or Open (None), it can communicate
(send data) while in the Associated state.
IP Displays the IP address of the H-32 Wi-Fi connection.
Signal Strength displays the signal strength (or RSSI) in dBm.
6.1.1.2 Bluetooth Status
Status
Description
Down
The radio is not recognized by Laird software and therefore is
not associated or authenticated.
Disabled
The radio is disabled. To enable the radio, check the Bluetooth
check box located on the Configuration window. When the
radio is disabled, it does not attempt to make a connection to
an access point.
Not Connected
The radio is not connected to any Bluetooth devices.
Paired, Not Connected
The radio has found a Bluetooth device but is not paired with
it.
Connected
The radio is connected to a Bluetooth device.
Page 33
Wi-Fi and Bluetooth
H32 User Guide
33
MAC: Shows the local MAC address of the Bluetooth device. The Bluetooth radio needs to
be enabled once to show the correct address otherwise it will contain only zeros.
Signal strength: indication of the connection signal strength.
6.1.2 Configuration tab
The Configuration tab allows Wi-Fi and Bluetooth to be enabled and disabled. It also
allows users to manage Wi-Fi profiles, Bluetooth devices, and to scan for both.
The Configuration tab displays the following two sections:
Configuration - Wi-Fi
Configuration – Bluetooth
6.1.2.1 Configuration - Wi-Fi
Check on/off box
Check to enable or disable Wi-Fi
Active Profile
Displays the name of the active profile. Use the drop-down menu to
select a different profile.
Manage Profiles
Allows user to change profiles and global configurations, and
enables administrative abilities.
Scan
Opens the scan window to scan the area for available SSIDs. Also
displays RSSI and security.
The Wi-Fi Manage Profiles page allows you to view profile properties and settings.
There are two tabs listed under Manage Profiles:
Wi-Fi - Profile
Wi-Fi - Globals
Page 34
Wi-Fi and Bluetooth
H32 User Guide
34
6.1.2.2 Wi-Fi – Profile
Profile settings are radio and security settings that are stored for each configuration
profile. Other than viewing the settings for each profile, the functions and settings
located on the Profile window are only available to administrators. Non-administrators
may not edit any items on this tab.
The Profile tab displays the following properties and options:
Property and Value table
Displays the properties of each profile and its respective value.
Profile drop-down menu
Displays the current profile and a list of all profiles previously
configured or used.
New
Allows a profile to be added to the list.
Delete
Deletes a profile from the list.
Value box
Displays the value of a prospective property.
Commit
Saves the changed value.
The following properties are covered in the Wi-Fi Profile Property and Value table:
Authentication
Bit Rate
Client Name
Encryption
Fast Reauth
Power Save
Profile Name
Radio Mode
SSID
Tx Power
WPA/WPA2
6.1.2.3 Wi-Fi – Globals
The Globals tab displays the source device's Wi-Fi global values that apply to all profiles
and settings that apply to LCM itself. The following subsections allow these values to be
modified:
Property and Value table
Displays various properties and their respective values.
Value box
Displays the current and available alternative values for the
selected property.
Commit
Saves the changed value.
Note: When you tap Commit, a registry flush occurs for all settings.
Page 35
Wi-Fi and Bluetooth
H32 User Guide
35
The following properties are covered in the Wi-Fi Globals Property and Value table:
Roam Trigger
Roam Delta
Roam Period
BG Channel Set
DFS Channels
DFS Scan Time
Ad Hoc Channel
Aggressive Scan
CCX features
WMM
Auth Server
TTLS Inner Method
PMK Caching
Tx Diversity
Rx Diversity
Frag Thresh
RTS Thresh
LED
Tray Icon
Admin Passwords (Admin Only)
Auth Timeout
Certs Path
Ping Payload
Ping Timeout
Ping Delay
Logon Options
6.1.3 Configuration – Bluetooth
The Bluetooth panel of the Configuration tab displays the source device's Bluetooth
settings. The following options are available:
Bluetooth checkbox
Check to enable or disable Bluetooth.
Discoverable checkbox
Check to enable or disable device from discoverability. The device is
discoverable for 60 seconds before automatic turn-off.
Manage Devices
Allows users to add and remove devices, profiles, and local services.
Scan
Click Scan under "Bluetooth" to find a device. Remote devices in
discoverable mode can then be discovered.
After using Scan to find a device an user can double-click an icon and
begin the pairing process. Depending on the remote device, a user
may be required to enter input to successfully pair with the remote
device. Clicking Refresh refreshes the Bluetooth scan.
There are two tabs listed under Manage Devices:
Bluetooth Devices
Bluetooth Local Services
6.1.3.1 Bluetooth Devices
The Devices tab displays discoverable and previously-discovered devices. Additionally,
this tab allows connection and disconnection with remote Bluetooth devices. The
following options are available:
Devices name and services box
Displays Bluetooth devices in range and the connectivity of
each device. Select the device or service and click Connect
to enable it. The background of the service's icon changes
Page 36
Wi-Fi and Bluetooth
H32 User Guide
36
from blue to green when it is enabled.
Pair/Unpair
Pair or unpair the selected radio or service with the
selected device.
Connect/Remove
Connects or removes the selected device from the list;
removing a device closes out any connections with the
device and removes any pairing that occurred.
Note: You must manually connect to services unless they
are set to Auto Start.
Services/Settings
Displays service profiles for the selected device, or settings
for the selected service.
Send File
Sends files to the selected device.
6.1.3.2 Bluetooth Local Services
The Local Services displays the source device's current Bluetooth devices. The following
subsections allow these values to be modified:
Service table
Lists the services available on a device, the state of
Auto-Start, and the COM port number associated with
the service.
Add Serial Service button
Manually adds a service to the Service table.
Delete
Deletes a selected service.
Settings
Shows specific settings for a selected service.
The Service table displays the following information:
HID
PAN
OBEX Object Push
File Transfer
BT Serial Port
Page 37
Wi-Fi and Bluetooth
H32 User Guide
37
6.1.4 Diagnostic tab
The Diagnostics tab enables you to troubleshoot connection issues within LCM.
The Diagnostics tab displays the following:
Wi-Fi
Status enabled/disabled
Bluetooth
Status enabled/disabled
About
Tap to display LCM information including driver and the LCM
version.
Advanced
Tap to display advanced settings for Wi-Fi, strength percentage, and
quality percentage.
To view advanced settings for Wi-Fi, tap Advanced. There are three drop-down options
in Advanced:
Wi-Fi Status
Wi-Fi Ping Tools
Wi-Fi Debug
6.1.4.1 Advanced – Wi-Fi Status
Profile
The name of the active profile.
Status
Indicates the current Wi-Fi association status of the Laird
Wi-Fi radio (see Table 4)
Device information
Device name and other information including IP address,
MAC address, and Tx power.
AP information
AP name and AP information (for the AP to which the Laird
Wi-Fi radio is associated), IP address, MAC address, beacon
Page 38
Wi-Fi and Bluetooth
H32 User Guide
38
period, channel, and bit rate.
Connection information
Information including the WLAN connection (between Laird
Wi-Fi radio and AP) information including signal strength
(RSSI), and signal quality percentage.
6.1.4.2 Advanced – Wi-Fi Ping Tools
Profile
The name of the active profile.
Destination
The destination of the ping in use.
Ping Payload
The amount of data (in bytes) that is transmitted on a ping. Use the
drop down menu to choose 32, 64, 128, 256, 512, or 1024 bytes.
Ping Delay text box
The amount of time (in milliseconds or ms) between successive ping
requests.
Timeout ms text box
How long to wait for a ping before timing out and sending the next
ping.
Start Ping/Stop Ping
Start a continuous ping to the address in the output area to the
button. Once the button is tapped, its name and function changes to
Stop Ping. Pings continue until you tap Stop Ping, move to a different
LCM window, exit LCM, or remove the radio.
Note: If your device has both a Laird Wi-Fi radio and another
network adapter active, then pings may go out over the nonLaird network adapter.
Note: The access point's IP address is the default for a ping
although any valid IP address can be manually entered.
Release/Renew
Obtain a new IP address through DHCP release/renew. LCM logs all
activity in the output area next to the button.
(Re)connect
Initiate a reconnect of the radio: Disable and enable the radio, apply
(or reapply) the current profile, attempt to associate to the wireless
LAN, and attempt to authenticate to the wireless LAN. LCM logs all
activity in the output area next to the button.
6.1.4.3 Advanced – Wi-Fi Debug
Profile
The name of the active profile.
Driver Debug
Enable or disable Driver Debug mode.
Drop-down menu
Set the debug parameters. Debug may be of low, medium, or high
detail and may be sent over serial connection or logged as a text
Page 39
Wi-Fi and Bluetooth
H32 User Guide
39
file.
Regulatory Domain
Displays Wi-Fi rules according to country.
6.1.5 Using the Laird system tray
On Windows CE, Laird software includes a service that displays an icon in the Windows
System Tray. This icon provides a visual status for the Wi-Fi radio and provides access
to the LCM application.
Note: Tap the icon to launch the LCM application.
The service is active and displays an icon in the System Tray only when all of the
following conditions are met:
The device is active.
Windows Zero Config (WZC) is not active.
The LCM Tray Icon global setting is On (the default setting).
When the service is active, it queries the radio every three seconds for connection
status. Based on the radio's response to the query, the service displays one of the
following icons:
The radio is not associated/authenticated to an AP.
The signal strength (RSSI) for the current AP (to which the radio is associated) is 90 dBm or weaker, which means that a Laird 802.11b/g radio will operate at
802.11b data rates only.
The RSSI for the current AP is stronger than -90 dBm but not stronger than -70
dBm, which means that a Laird radio will operate at 802.11g or 802.11a data rates
that are less than 54 Mbps
The RSSI for the current AP is stronger than -70 dBm but not stronger than -50
dBm, which means that a Laird radio should operate consistently at 54 Mbps
The RSSI for the current AP is stronger than -50 dBm.
6.1.6 LCM Bluetooth Tray Icon
The Bluetooth tray icon displays connectivity and power status for the Bluetooth radio.
It displays one of the following:
The Bluetooth radio is disabled, and therefore disconnected.
The Bluetooth radio is enabled, but is not connected.
Page 40
Wi-Fi and Bluetooth
H32 User Guide
40
The Bluetooth radio is connected to a device.
Tapping the icon launches the LCM. On the H-32 it might be possible that the System
Tray icon is not visible while LCM is running, although the service remains active.
Note: If LCM usually runs on the H-32, or if you want to maximize performance,
then you should disable the System Tray icon service by setting the Tray Icon
global setting to Off and power cycling the device.
Page 41
Keypad
H32 User Guide
41
7 Keypad
The H-32 is equipped with a 23-key keypad. The 23-key keypad contains function keys,
navigation key, numeric and alpha numeric keys. The function keys have a blue marking
to input function keys the FN key needs to be pressed first. To input the alpha numeric
keys the alpha key needs to be pressed first. To get capital characters press first the
Alpha key and then the Shift key
The function keys can be programmed to start an application. To program function keys
tap -> Settings -> Control Panel -> Version -> .
Note: To enter a <TAB> key press first FN key and then ‘=’.
In the tray bar it is possible to see what mode of the keypad the H-32 is in.
H-32 keypad is in function mode all blue keys will be true now. The equal = sign
will act as a horizontal tab.
Alpha key was pressed the numeric input will show lower case characters.
Alpha key was pressed and then the shift key. All keypad input will be capital
characters.
Note: Never use the stylus or any other sharp pointy object on the power button
or keypad keys, only use a finger to operate these buttons.
Page 42
Update OS image
H32 User Guide
42
8 Update OS image
The OS inside the H-32 can be updated. The H-32 supports three different ways of
updating an OS image.
Update by RESCUE DISK
Update by NAND IMAGE
Update by UPDATE OS IMAGE
A new OS can be downloaded from the www.opticon.com website. A particular update
image contains all the files needed to handle the described update procedures. A fully
charged battery is needed to do an update. When doing an update the H-32 can be
connected to power source to prevent H-32 to go low power mode.
8.1 Update by RESCUE DISK
Update by rescue disk will do a complete update and clear all data and registry settings
from the NAND inside the H-32. After doing an update this way the H-32 will be back to
factory default.
To start the update a bootable micro SD card is needed. The maximum size of the micro
SD card is 2GB.
Place the micro SD card in the PC and copy the content of the RESCUE DISK folder to the
root of the micro SD card. After the copy has completed put the micro SD card in the
micro SD card slot in the H-32. Put in the battery and boot the H-32. The OS update will
start automatically. Update is complete when the LED indicators turn green and a
message on the LCD display will indicate that update has completed.
Remove the micro SD card from the H-32 and boot the H-32 to start.
8.2 Update by NAND IMAGE
Update by nand image will update the OS image. Doing an update this way will preserve
data in H-32. It is likely that the registry will be cleared after doing update by nand
image. Updates have been tested with micro SDHC card up to 16GB.
Place the micro SD card in the PC and copy the content of the NAND IMAGE folder to the
root of the micro SD card. After the copy has completed put the micro SD card in the
micro SD card slot in the H-32. Put in the battery and boot the H-32. Press keypad key
[3] until the Opticon logo appears on the display. Release the key and press the center
trigger button to start the OS update. Wait until the update has completed message
appears on the LCD display.
Reboot the H-32 to have the H-32 run the new OS.
8.3 Update by UPDATE OS IMAGE
Update the OS by the update OS image way is the easiest and the preferred way of
updating the H-32 OS image. Updating an OS image this way can preserve registry
setting and data. There are some advanced command line options available.
Page 43
Update OS image
H32 User Guide
43
Copy the H-32OSxxxxx.IMG file in the H-32 or on a micro SD card that is inserted into the
H-32. In the H-32 open the Windows Explorer and go to the Windows folder. Tap the
UpdateOS application.
Tap the Select Image button and browse to the folder where the image is located, select
the image and click the Open button. Tap the Start Update button to proceed with the
update.
When the update completes the H-32 will automatically reboot. Now when the H-32 is
started it will set the registry items back as they were before the update. When the
registry is updated the H-32 will reboot again to make the registry changes final. When
the H-32 is now rebooted it is ready for use.
8.3.1 Command line options
The UpdateOS image tool has a few specific command line options. These options are
not accessible from the UpdateOS user interface to prevent accidental wipe of the H-32.
Page 44
Update OS image
H32 User Guide
44
Option
Description
-noui
Do not show the user interface.
-clean
After an OS update brings the H-32 back to factory default.
Note: All data and registry changes are removed.
-sd
Safe the registry changes to the micro SD card. After a reboot the registry
changes are restored to the H-32.
Note: This option works best with the –clean option to restore
registry settings.
Example:
Command line settings to update OS image from the micro SD card. Registry settings are
stored in the micro SD card.
\>\Windows\UpdateOS –sd \Storage_Card\H32OS1114.IMG
Note: The saved registry settings are removed are restoring them in the H-32.
Page 45
Troubleshooting the H32
H32 User Guide
45
9 Troubleshooting the H-32
Problem
Cause
Solution
H-32 does not
turn on.
Main battery not
charged.
Charge or replace the main battery.
Main battery not
inserted.
Place the main battery
Main battery not
installed properly.
Install the battery as instructed in chapter installing main
battery.
System crash.
Reboot the H-32. If the H-32 still does not turn on try to do a
factory reset.
Battery does not
charge.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below 0°C
or above 40°C.
Main battery failed.
Replace the main battery.
H-32 removed from
power source while
charging.
Connect the H-32 to a power source.
Screen is dark.
H-32 is in User or
system idle state.
Tap the screen or press a button to get into active state.
H-32 is off.
Press the power button or connect to a power source to
wake the H-32.
Communication
failed.
H-32 was removed
from cradle or USB
communication cable.
Put the H-32 back in the cradle or reattach the USB cable
and retry communication.
Wi-Fi or Bluetooth out
of range.
Move the H-32 into the Wi-Fi or Bluetooth range.
ActiveSync connected
while trying to do
TCP/IP
communication.
Disconnect the USB cable to the PC or remove from the
single slot cradle if connected to the PC by USB cable.
H-32 does not
emit sound.
Volume setting is low
or turned off.
Enable or increase sound volume from the Control Panel
Volume & Sound applet.
Scanner settings audio
feedback notification
disabled.
Open the Opticon Scanner Settings applet from the control
panel or from the tray bar. Set good read notification to
buzzer and wav file and test with Confirm button.
H-32 turns itself
off.
H-32 inactivity
timeout occurred.
The H-32 turns itself off after a period of inactivity. This
period can be set from the Control Panel, Power applet in
the Schemes tab. Set the timeout for battery an AC power to
user comfortable time.
Battery is depleted.
Charge or replace the main battery.
Tapping with the
Touch panel not
Touch panel needs to be re-aligned. Go to Control Panel,
Page 46
Troubleshooting the H32
H32 User Guide
46
stylus does not
match the position
on the LCD.
properly aligned.
Stylus, Calibration tab and click the recalibrate button.
Follow instructions on the LCD. If needed the calibration
can be reached by operating the keypad only. Use FN + = for
horizontal tab.
Message appears
that memory is
full.
Too many files stored
in the H-32.
Remove unneeded files.
H-32 reboots after
main battery hot
swap.
Backup battery
condition too low.
Make sure that backup battery switch in the battery
compartment is set to the ON position and that it has at least
been charged for 24 hours.
Hot swap of main
battery too slow.
The backup battery can hold the charge for a very short
time. Perform a quick main battery swap. When backup
battery has been used for a swap it needs time to get to an
acceptable level again.
H-32 cannot scan
barcode.
Unreadable barcode.
Barcode damaged, defaced or out of specification.
H-32 barcode type not
enabled.
Enable the barcode type from the scanner manager applet.
H-32 is out of scanning
range or at a wrong
angle.
Change reading distance and angle. Check the chapter
Scanning considerations.
H-32 does not give
user feedback that
barcode is scanned.
Set the Good read notification from the Scanner Manager
applet.
H-32 Optical Scan
Window is dirty.
Clean the H-32 Optical Scan Window
H-32 keeps
rebooting
Power pushed into the
H-32 housing.
Carefully use the stylus to get the power button in the
correct position. Power button was pushed in with the
stylus or other sharp object, only use fingers to operate
buttons and keys.
H-32 does not
boot red key
message in
display.
One of the keypad
keys has been pushed
under the housing.
Carefully use the styles to get the stuck key to the correct
position. The keypad key was pushed in with the stylus or
other sharp object, only use fingers to operate buttons and
keys. To find out what key is stuck see keypad table below.
H-32 shows
Factory Reset!!
During boot.
Keypad keys [*] + [6]
have been pressed
during boot.
Normal operation.
H-32 shows Write
OS to NAND
during boot.
Keypad key [3]
pressed during boot.
Normal operation. Follow update procedure or reboot H-32
Keypad key [3] stuck
under H-32 housing.
Carefully use the stylus to get the stuck [3] key to the correct
position. The keypad key was pushed in with the stylus or
other sharp object, only use fingers to operate buttons and
keys.
Page 47
Troubleshooting the H32
H32 User Guide
47
Key
Value (HEX)
Key
Value (HEX)
Shift
00000001
3
00002000
UP
00000002
4
00004000
BS
00000004
5
00008000
FN
00000008
6
00010000
LEFT
00000010
7
00020000
Trigger Center
00000020
8
00040000
Right
00000040
9
00080000
Enter
00000080
*
00100000
Alpha
00000100
0
00200000
Down
00000200
.
00400000
ESC
00000400
Trigger Left
00800000
1
00000800
Trigger Right
01000000
2
00001000
The values represent keys that can be pressed. It is possible that different values will
appear on the LCD. When this happens it will mean that more than one key is pressed at
this time.
Example 1.
Trigger Center and BS key both pressed.
00000020 + 00000004 = 00000024
Example 2.
ESC and “1” key both pressed.
00000400 + 00000800 = 00000C00
Loading...