OpenEye OE-SHM2416, OE-SH4816, OE-X4U4816, OE-X4U4832, OE-X3U4816 User Manual

...

User Manual

Super Hybrid Series SHM

OE-SHM2416

OE-SH4816

www.openeye.net

OpenEye® SHM / SH NVR Operations Manual

Manual Edition 32865AC – FEBRUARY 2015

No part of this document may be reproduced by any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OPENEYE shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the

use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages or whether in an action, contract or tort, including negligence.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to OPENEYE. OPENEYE, OpenEye, HDDR, and High Definition Digital Recorder are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

Text set off in this manner indicates information that is necessary for proper operation of the

product.

Text set off in this manner indicates information that may be helpful.

Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

OPENEYE Liberty Lake, WA ● U.S.A.

32865AC 3

IMPORTANT SAFEGUARDS

1. Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction

2. Power Sources – This product should be operated only from the type of power source indicated on the label. If not sure of the type of power supply to your home or business, consult product dealer or local power company

3. Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

4. Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

5. Water and Moisture – Do not use this product near water.

6. Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

7. Power Cord Protection – Power-supply cords should be routed so that they are not likely to be walked on or

pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

8. Overloading – Do not overload wall outlets, extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

9. Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10. Object and Liquid Entry Points – Never insert foreign objects into the recorder, other than the media types approved by OpenEye, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11. Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

12. Disc Tray – Keep fingers well clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13. Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

14. Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

15. Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service personnel under the following conditions:

 When the power-supply cord or plug is damaged.  If liquid has been spilled, or objects have fallen into the unit.  If the unit has been exposed to rain or water.  If the unit does not operate normally by following the operating instructions. Adjust only those controls that

are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

 If the unit has been dropped or the enclosure has been damaged.  When the unit exhibits a distinct change in performance – this indicates a need for service.

16. Servicing – Do not attempt to service this product as opening or removing covers may expose the user to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

17. Replacement Parts – When replacement parts are required, be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

18. Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to perform safety checks to determine that the unit is in proper operating condition.

BATTERY EXPLOSION CAUTION STATEMENT

CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions.

NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand. If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the recorder away from the TV, radio, or VCR.

NOTES ON CLEANING

Use a soft dry cloth for cleaning. For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do

not use any type of solvent, such as thinner and benzene, as they may damage the surface of the recorder. If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This recorder is designed to last for long periods of time. To keep the recorder always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the recorder. Read the following information carefully. Moisture condensation occurs during the following cases:

 When this product is brought directly from a cool location to a warm location.  When this product is moved to a hot and humid location from a cool location.  When this product is moved to a cool and humid location from a warm location.  When this product is used in a room where the temperature fluctuates.  When this product is used near an air-conditioning unit vent  When this product is used in a humid location.

Do not use the recorder when moisture condensation may occur. If the recorder is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the

power cord of the recorder to the wall outlet, turn on the recorder, and leave it for two to three hours. After two to three hours, the recorder will warm up and evaporate any moisture. Keep the recorder connected to the wall and moisture will seldom occur.

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WARNING

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

C A U T I O N

RISK OF ELECTRIC SHOCK

DO NOT OPEN

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

INFORMATION TO THE USER: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help.

USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. OPENEYE SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

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Table of Contents

Preface .................................................................................................................................................................... 12

About this Guide ............................................................................................................................................ 12

Technician Notes ........................................................................................................................................... 12

Introduction.............................................................................................................................................................. 13

Product Description ....................................................................................................................................... 13

SHM ................................................................................................................................................ 13

SH ................................................................................................................................................... 13

Features ......................................................................................................................................................... 14

Controls and Connections ....................................................................................................................................... 15

Front Panel Controls ...................................................................................................................................... 15

SHM ................................................................................................................................................ 15

SH ................................................................................................................................................... 15

Rear Panel Connectors.................................................................................................................................. 16

SHM ................................................................................................................................................ 16

SH ................................................................................................................................................... 17

Card Configurations ....................................................................................................................................... 18

240 PPS 16 Channel ....................................................................................................................... 18

480 PPS 16 Channel ....................................................................................................................... 18

Getting started ......................................................................................................................................................... 19

Identifying Included Components ................................................................................................................... 19

Keyboard Setup ............................................................................................................................................. 20

Mouse Setup .................................................................................................................................................. 20

Monitor Setup ................................................................................................................................................ 21

Power Setup .................................................................................................................................................. 21

Connecting a PTZ Camera .............................................................................................................. 22

Turning on the recorder ................................................................................................................................. 23

Turning Off the recorder ................................................................................................................................. 23

DVR Basics ................................ ................................................................ ............................................................. 24

Setting the Time and Date ............................................................................................................................. 24

Accessing the DVR Utility .............................................................................................................................. 24

Exporting Settings ........................................................................................................................... 24

Importing Recorder Settings ............................................................................................................ 25

Display Screen ............................................................................................................................................... 26

CPU Meter ....................................................................................................................................... 26

Live Camera Options ....................................................................................................................... 27

Camera View ................................................................................................................................................. 28

Recording Status Indicator .............................................................................................................. 28

Special Recording ........................................................................................................................... 28

Edit Live View Channels ................................................................................................................................ 29

Screen Division Buttons ................................................................................................................................. 29

Custom Live View Divisions............................................................................................................. 30

Setup Options .......................................................................................................................................................... 31

Setup Overview ............................................................................................................................................. 31

Setup Menu Overview.................................................................................................................................... 31

Analog Camera Setup.................................................................................................................................... 32

Set Up New Camera ........................................................................................................................ 32

Frame Setup .................................................................................................................................................. 33

Standard Models ............................................................................................................................. 33

H-Series Models .............................................................................................................................. 34

240E Models.................................................................................................................................... 34

Maximum FPS Table ....................................................................................................................... 35

Network Camera Setup.................................................................................................................................. 36

Connecting a Network Device ......................................................................................................... 36

Assigning Dual Streams .................................................................................................................. 38

Assigning Audio Channels to a Network Device .............................................................................. 38

Camera Status and Information ....................................................................................................... 39

NVR Registration ............................................................................................................................. 40

Unlocking Additional Network Devices ............................................................................................ 41

PTZ Camera Setup ................................................................................................................................................. 42

Enabling an Analog PTZ Camera .................................................................................................... 42

Enabling an IP PTZ Camera ............................................................................................................ 42

Using the Graphical PTZ Controller ................................................................................................. 43

Motion DETECTION Setup ............................................................................................................................ 44

Create a Motion Area ...................................................................................................................... 44

Enable Sabotage Detection ............................................................................................................. 45

Etc. .................................................................................................................................................. 45

General Setup ................................................................................................................................................ 46

Audio ............................................................................................................................................... 46

Display ............................................................................................................................................. 47

General ............................................................................................................................................ 48

Sequencing...................................................................................................................................... 49

POS ................................................................................................................................................. 50

Alarms / Sensor ............................................................................................................................................. 52

Alarms ............................................................................................................................................. 52

Sensors ........................................................................................................................................... 52

Relays ............................................................................................................................................. 54

Recording Schedule....................................................................................................................................... 55

Default Schedules ........................................................................................................................... 55

Day of the Week .............................................................................................................................. 56

Creating a Recording Schedule (Example) ..................................................................................... 56

Creating a Sensor Schedule (Example) .......................................................................................... 58

Special Day Schedule ..................................................................................................................... 59

Alarm Options .................................................................................................................................. 60

Setting a Restart Schedule .............................................................................................................. 61

Network Setup ............................................................................................................................................... 62

User Management ......................................................................................................................................... 63

Changing the Administrator Password ............................................................................................ 64

Storage Management .................................................................................................................................... 65

Status Check / Email ....................................................................................................................... 65

SMART Information ......................................................................................................................... 68

Data Management ........................................................................................................................... 69

System Information ........................................................................................................................................ 70

Basic Information ............................................................................................................................. 70

Log Files .......................................................................................................................................... 72

Upgrade Information ........................................................................................................................ 74

Search ..................................................................................................................................................................... 76

Search Overview ........................................................................................................................................... 76

Play Controls ................................................................................................................................... 76

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Adjust the Brightness of an Image ................................................................................................... 77

Zooming in on an Image .................................................................................................................. 77

Zooming in on a Portion of an Image ............................................................................................... 77

Open Video from a Saved Location ................................................................................................. 77

Sync ................................................................................................................................................ 77

Clean Image .................................................................................................................................... 77

Instant Recording ........................................................................................................................................... 78

Activate Instant Recording ................................ ............................................................................... 78

Searching ‘Instant Recorded’ Video ................................................................................................ 78

Performing a Basic Search ............................................................................................................................ 78

Printing an Image ........................................................................................................................................... 78

Daylight SavIng Time ..................................................................................................................................... 79

Export Image or Video Files ........................................................................................................................... 80

Bookmarks....................................................................................................................................... 81

Clip Backup ..................................................................................................................................... 82

Index Search .................................................................................................................................................. 83

Performing an Index Search ............................................................................................................ 83

Index Search Results Display .......................................................................................................... 83

Preview Search .............................................................................................................................................. 84

Performing a Preview Search .......................................................................................................... 85

Status Search ................................................................................................................................................ 85

Performing a Status Search............................................................................................................. 85

Object Search ................................................................................................................................................ 86

Performing an Object Search .......................................................................................................... 86

Motion Search ................................................................................................................................................ 87

Performing a Motion Search ............................................................................................................ 87

Audio Playback .............................................................................................................................................. 87

Search in Live ................................................................................................................................................ 88

Pan / tilt / zoom ........................................................................................................................................................ 89

Pan /Tilt / Zoom Overview .............................................................................................................................. 89

Basic PTZ Configuration .................................................................................................................. 89

Advanced PTZ Setup ..................................................................................................................................... 90

General ............................................................................................................................................ 90

PTZ Presets/Tours .......................................................................................................................... 91

Accessing PTZ Menus ................................................................................................................................... 91

Controlling a PTZ Camera ............................................................................................................................. 91

Using the Graphical PTZ Controller ................................................................................................. 92

Using the On-Screen Compass ....................................................................................................... 92

Understanding Tours ....................................................................................................................... 93

PTZ Tour Schedule ......................................................................................................................... 93

backing up Video Data ............................................................................................................................................ 94

Backup Overview ........................................................................................................................................... 94

Nero® Express ................................................................................................................................. 94

General Backup Overview ............................................................................................................... 95

Clip Backup Overview ..................................................................................................................... 96

Scheduled Backup Overview ........................................................................................................... 97

lan / isdn / pstn connections ................................................................................................................................ .... 99

LAN Overview ................................................................................................................................................ 99

Connecting to a LAN Using TCP/IP ............................................................................................................... 99

Configuring TCP/IP Settings ............................................................................................................ 99

Active Directory Integration ................................................................................................................................... 100

Features ....................................................................................................................................................... 100

Installing Active Directory ............................................................................................................................. 100

Web Viewer ........................................................................................................................................................... 102

Web Viewer Overview.................................................................................................................................. 102

Configuring the Recorder for Remote Connection ......................................................................... 103

Connecting to a Recorder Using Web Viewer ............................................................................... 103

Closing the Web Viewer ................................................................................................................ 103

Included Software Setup ....................................................................................................................................... 104

MDVR Overview .......................................................................................................................................... 104

Emergency Agent Overview ........................................................................................................................ 104

Configuring the Recorder .............................................................................................................. 104

Configuring the Client PC .............................................................................................................. 105

Setup Window ............................................................................................................................... 105

Emergency Agent Window ............................................................................................................ 106

Search Alarm Window ................................................................................................................... 107

Remote Software Overview ......................................................................................................................... 108

Remote Software Setup ................................................................................................................ 109

Digital Verifier Overview ............................................................................................................................... 111

Installing the Digital Verifier ........................................................................................................... 111

Using the Digital Verifier ................................................................................................................ 111

Backup Viewer Overview ............................................................................................................................. 112

Installing Backup Viewer ............................................................................................................... 112

Loading Video from DVD or Hard Drive ......................................................................................... 112

RADIUS Overview ....................................................................................................................................... 113

Connecting to a Recorder .............................................................................................................. 113

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This manual is a setup and maintenance guide that can be used for reference when setting up the recorder and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

OpenEye reserves the right to make changes to the NVRs represented by this manual without notice. The following text and symbols mark special messages throughout this guide:

Text set off in this manner indicates information that is necessary for proper operation of the

product.

Text set off in this manner indicates information that may be helpful.

Only authorized technicians trained by OpenEye should attempt to repair this recorder. All

troubleshooting and repair procedures are to be used for reference and minor repair only. Due to the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard, and any indications of component replacement or printed wiring board modifications may void any warranty

To reduce the risk of electrical shock or damage to the equipment:

 Do not disable the power grounding plug. The grounding plug is an important safety

feature.

 Plug the power cord into a grounded (earthed) electrical outlet that is easily

accessible at all times.

 Disconnect the power from the computer by unplugging the power cord either from

the electrical outlet or the computer.

To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance

at the front and back of the recorder.

SHM

OpenEye SHM / SH NVR recorders are servers that perform as High Definition Digital Recorders. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, hybrid recorders more powerful than the analog recorders of the past.

The OpenEye server software is pre-configured for fast and seamless integration within your existing IT infrastructure. Designed around a Microsoft® Windows 7 Embedded operating system, the server software offers unparalleled stability, security, and ease of use. Accordingly, your security investment has never been easier to maintain. Multiple users can simultaneously connect through any network connection for instantaneous live viewing, search, and off-site video storage. Users can also connect remotely via the Internet. This powerful software enables you to establish recording schedules, create motion detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. New advancements in OpenEye Server Software make it even easier to search, index, and export video files.

The OpenEye NVR is high performance security product ready to meet today’s security demands.

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OpenEye SHM / SH NVRs include the following new features:

 Optimized and Designed for Microsoft® Windows 7 Embedded®  Up to 16 Camera Inputs  Supports up to 4 Relay Outputs on Alarm Activation  Supports up to 16 Sensor Inputs for Alarm Control  Remote System Operation & Configuration  Supports Multiple Simultaneous Remote Connections  PAN / TILT / ZOOM Controls  Simultaneous Video Search, Playback and Backup  Video Indexes for Easy Searching  Multiple Levels of Security Access  Up to 16 Looping Outputs  Up to 1 Composite Outputs  Up to 32 Network Recording Channels  Up to 16 Audio Inputs  High Performance, Durable, Rack mount Case  Output the Video to a NTSC/PAL Display  Up to 12 Terabytes internal storage  Digital Signature Support  Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes  Hardware Watchdog  Recording Resolution 720x480 / 720x240 / 360x240 NTSC / 720x576 / 720x288 / 360x288

PAL

SHM

USB ports

Power button Audio

DVD±RW

DVD±RW Drive

Cooling fan intake

Hard drive activity LED

Power LED

USB portsPower switch

The front panel of the recorder contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The most common components and buttons are shown below.

32865AC 15

The rear panel of the recorder contains the connectors used to attach cameras, sensors, and relays to

PTZ

Line in – line level Speaker out Microphone in – not

Optica l

HDMI

Networ

DVI-I

BNC looping output cable

5.1 surround

RCA video

VGA

Video in

Audio

the recorder. Below are diagrams that outline the location and description of each connector.

SHM

AC power

Looping output termination

Video input (BNC) Sensor inputs Control outputs Cooling fan

Optical output

5.1 Surround sound

HDMIVGA

Network

Line in – line level

Speaker out

Microphone in – not used

USB 2.0

USB 3.0

DVI-D

Display

port

Audio inputVideo output

PTZLooping output

32865AC 17

RCA video

PTZ

Audio

Video

Audio

Looping output

PTZ

RCA video out

240 PPS 16 Channel

480 PPS 16 Channel

OpenEye recorders come with a mouse, keyboard and selected software and cables. Identify the

Case key

Mouse

Keyboard

Repair disc/ Software disc

Power cable

PTZ adapter

HDMI to DVI-D adapter

Rack mount kit

following components to make sure everything has been properly included with the new NVR. If any of the following items are missing, contact the dealer to arrange a replacement.

32865AC 19

To attach the keyboard to the recorder, plug the end of the Keyboard into a USB port located on the

Right Button

Scroll Button / Third

Left Button

back of the machine.

To attach the mouse to the recorder, plug the end of the mouse into a USB port located on the back of the machine.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking. Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button. Right click means to position the mouse cursor over an item and to single click the right button. Double-click means to position the mouse cursor over an item and to click the left button twice. Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger (scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to quickly click or double-click an icon or a selected item.

The recorder has the following connections available to attach a monitor.

HDMI Output

To TV / Digital Monitor

DVI -I Output

To TV / Digital Monitor

DVI to SVGA Adapter

Connect adapter to DVI output to connect an analog VGA Monitor.

Display Port Output

To Digital Monitor

WARNING: To reduce the risk of electrical shock or damage to the equipment:

Do not disable the power grounding plug. The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer. Refer to the monitor manual for detailed information on how to setup and use it.

Note The monitor must be capable of having a screen resolution of 1024 x 768 and display

colors of at least 32 Bit

32865AC 21

Connecting a PTZ Camera

RS-422

Signal Line (+)

Signal Line (-)

Setting up a PTZ Camera is simple. The recorder comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000 ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the recorder. The recorder outputs an RS-232 signal and converts in to an RS-485 signal which is then sent to the PTZ camera.

1. Locate the PTZ adapter cable

2. Connect the wires of the PTZ adapter to the PTZ camera. The yellow wire should connect to the RX+ on the camera and the orange wire should connect to the RX-.

3. Connect the other end of the adapter to the XVR unit as shown.

4. Assign the PTZ camera an ID number in PTZ Setup that coincides with the number assigned to the camera. This is normally done utilizing a dip-switch configuration method on the addressable dome. Example: If the camera is plugged into input number 5, set the PTZ unit to ID number.

Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps:

1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the recorder.

2. Turn on the Secondary Power Switch located in the rear of the recorder.

3. Turn on the main power switch located on the front of the recorder.

The recorder will run a series of self-tests. After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated. Under normal circumstances you should not be asked to respond to these messages. If you are asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.

After this finishes, the OpenEye recorder software should load automatically and bring you to the main screen.

To turn off the recorder, select the Exit button on the main screen and select Power Off. The recorder will safely shutdown, it may take several minutes to shut down completely.

Always be sure to follow the proper procedures when turning off the power. NEVER

disconnect the power to the recorder while it is still running or in the process of shutting down. Doing so can cause data loss, file corruption, system instability and hardware failure.

32865AC 23

1. Exit to Windows by clicking Exit on the Display screen, and then clicking Restart in Windows Mode.

5. Click OK.

6. Click Start ( ), and then click Control Panel.

7. Click Date and Time, and then click Change Date and Time.

8. Adjust the Date and Time.

9. When finished, click OK, and then click OK again.

10. Close any open windows.

11. Click Start, and then click Shutdown.

12. Select Restart.

Exporting Settings

Exporting settings can help configure multiple recorders quickly or reconfigure a unit that has been reset to factory defaults. Some things must be kept in mind when using this feature.

You cannot use this function on:

 Recorders that are different models.  When upgrading from certain software versions. (This feature cannot be used when upgrading

from v4.x to v5.x)

1. Exit to Windows by clicking Exit on the Display screen, selecting Restart in Windows Mode, and then clicking OK.

2. Click Start > All Programs > OpenEye > vFormat.

3. Click Export in the System Setting Tool section.

4. Select a location to save the settings file, and then click Save. The DVR Utility will export the settings and automatically close.

Importing Recorder Settings

1. Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode.

2. Click Start > All Programs > OpenEye > vFormat.

3. Click Import in the System Setting Tool section.

4. Select the location of the settings file to import, and then click Open.

5. Click Yes to import the data file.

32865AC 25

The Display screen appears whenever the recorder starts. Familiarize yourself with the buttons and

Opens:

 Search  PTZ Controller  Setup  Backup  Login  Exit

Current Date / Time

Sensor Status

Relay Outputs

Screen Division buttons

Connected Users

User Details

CPU meter

features on the Display screen, since this is the default screen for your recorder software.

CPU Meter

Use the CPU meter to monitor the system resources of your recorder.

 GREEN - System configuration OK  YELLOW - Caution; evaluate system configuration and

consider decreasing system load

 RED - System configuration has been exceeded which

may affect stability; decrease system load or upgrade system with CPU performance package.

Live Camera Options

Right-click a camera on the Display screen to display these options:

 Full Screen – Expand the camera

window to the full size of the screen.

 Instant Recording – Begin

Instant Recording for the selected camera channel.

 Search In Live – Rewind or fast-

forward video from that camera at the present date and time.

 360 Setup – Configure settings

for a 360 camera.

 Enable 360 Camera – Enable the use of a 360 camera.  e-PTZ – Use the digital PTZ function on a 360 camera  View type – Select the view for a 360 camera  Mount Type – Select the type of mount that matches the location of your 360 camera.  Projection type – Dewarp your 360 camera image in Spherical or Flat view (Panogenics

cameras only)

 Oncam SDK – Select to dewarp video footage from an Oncam 360 IP camera  Panamorph SDK – Select to dewarp video footage from an Immervision 360 camera  Panogenics SDK – Select to dewarp video footage from an AMG Panogenics 360 camera

Note 360 Setup, Enable 360 Camera, e-PTZ, View Type, Mount Type, Projection Type, all require

a 360 camera to function. If you do not have a 360 camera, ignore these functions.

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Recording Status Indicator

Recording

Displayed when the camera is currently being recorded to the recorder.

Motion Detection

Displayed when a camera (set up for motion detection) detects motion.

Display

Displayed when the camera is currently not being recorded to the recorder.

Recording Status

Camera Number and Name

The recording status for each camera is displayed in the upper right corner on the Video Display Area. There are three different recording statuses.

Special Recording

There are two types of Special Recording. Text is displayed on the camera display area, indicating what type of Special Recording is activated.

SENSOR

Sensor is displayed when a sensor associated with the camera is activated.

INSTANT

Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method, Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature. INSTANT is displayed when a user activates the instant recording option. Double right-click the video display to activate and deactivate the Instant Recording option.

By default, the recorder displays live video from four IP cameras at one time on the local server. This

1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

2nd Nine Cameras View – Displays cameras 10-18 in the Video Display Area. To return to a different Multi-Camera View, select a different Screen Division option from the Screen Division menu.

Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking on the Full Screen button within the Screen Division menu. You can deactivate Full Screen mode by right clicking on the screen.

Auto Sequence – Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop button will sequence through 1A, 2A, 3A, 4A and then repeat.

protects the processor resources for recording data. You can change your settings to allow 16 IP channels to be displayed in the live view. Be aware that displaying 16 channels of live IP video is resource-intensive and may dramatically impact system performance.

To enable the recorder to view 16 channels of live video:

1. Click Exit on the Display screen, and then select Restart in Windows Mode.

2. Double-click the Edit Live View Channels icon on the desktop.

3. Click Yes, and then click OK.

4. The live view display will switch to 16 channel mode. To return the recorder to 4 channel mode, repeat steps 2 and 3.

5. Double-click OpenEye Server to restart the recorder software.

Note When viewing live video from Network Cameras, only 4CH will display at one time. If more

live view channels are required on the local server, see the Edit Live View Channels instructions.

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Custom Live View Divisions

Division Group

Channel List

Customize your Display screen by changing the order of the cameras. Each screen division can be individually customized but a camera can only be displayed once in each group view. All selected screen divisions will be shown when AutoSequence is enabled on the Display screen. Be sure to clear any screen division you do not want to be displayed during AutoSequence viewing.

Create custom live view divisions:

1. On the Display screen, click Setup, and then click General Setup.

2. Click theSequencing tab.

3. Drag and drop cameras from the Channel List to the desired location within the Division Group.

4. Select the screen intervals you want to display in each division area.

5. Set the Interval time (in seconds). This determines how long each sequence screen will appear on the Live display.

6. To save your settings, click Apply.

Setup Options

The Setup options allow you to optimize your recorder by adjusting things like camera names, restart schedules, recording schedules and more.

 Recording Schedules – Increase the amount of useful recorded video that is saved on the

recorder by optimizing the recording schedule. Optimize the type of recording by adding motion detection to this as well, again increasing the amount of useful video.

 Camera Naming – Name each camera so the location can be easily identified and include any

other pertinent information that may be helpful when viewing it on the Video Display Area.

 Configure Network Cameras – Connect to and configure cameras that are available on the

network the recorder is connected to.

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+ 83 hidden pages

OpenEye OE-SHM2416, OE-SH4816, OE-X4U4816, OE-X4U4832, OE-X3U4816 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual