OPENEYE OE-C7084-AWR, OE-C7088-AWR User Manual

4MP/8MP IP
DOME CAMERA
HARDWARE MANUAL
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OE-C7084-AWR / OE-C7088-AWR 4MP/8MP IP Dome Camera User Manual
Manual Edition 36876AE – FEBRUARY 2021
©2021, OPENEYE All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption or loss of business information), even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye, are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows 10 Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.
OPENEYE Liberty Lake, WA ● U.S.A.
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Important Safeguards
1. Read Instructions Read all of the safety and operating instructions before using the product.
2. Retain Instructions Save these instructions for future reference.
3. Attachments / Accessories Do not use attachments or accessories unless recommended by the appliance manufacturer as they may cause hazards, damage product and void warranty.
4. Installation Do not place or mount this product in or on an unstable or improperly supported location. Improperly installed product may fall, causing serious injury to a child or adult, and damage to the product. Use only with a mounting device recommended by the manufacturer, or sold with the product. To insure proper mounting, follow the manufacturer's instructions and use only mounting accessories recommended by manufacturer.
5. Power source This product should be operated only from the type of power source indicated on the marking label.
Precautions
Operating
Before using, make sure power supply and others are properly connected.
While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
Do not disassemble or tamper with parts inside the camera.
Do not drop or subject the camera to shock and vibration as this can damage
camera.
Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera. Do not use strong or abrasive detergents when cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
Do not install the camera in areas of extreme temperatures in excess of the
allowable range; install the camera in areas with temperatures within the camera’s operating temperature, including the following: -31 ~ 140 ºF (-35 ~ 60 ºC).
Avoid installing in humid or dusty places. The relative humidity must be below 90%.
Avoid installing in places where radiation is present.
Avoid installing in places where there are strong magnetic fields and electric signals.
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Avoid installing in places where the camera would be subject to strong vibrations.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects. Otherwise the camera may be smeared and damaged.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential trace contamination levels of restricted substances are below the maximum level set by EU Directive 2002/95/EC, or are exempted due to their application.
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE. DO NOT OPEN THE CABINET. REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
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Table of Contents

Table of Contents .......................................................................................................... 5
Introduction ................................................................................................................... 7
Overview ................................................................................................................................................... 7
Product Features .................................................................................................................................. 7
Getting Started .............................................................................................................. 8
Box Contents ............................................................................................................................................ 8
Camera Overview ..................................................................................................................................... 9
Camera Dimensions ............................................................................................................................. 9
Connections ........................................................................................................................................ 10
Waterproof Cable ............................................................................................................................... 11
Ethernet Cable Connections............................................................................................................... 11
Power .................................................................................................................................................. 11
NETWORK CAMERA MANAGER .................................................................................... 12
Launching Network Camera Manager ................................................................................................ 12
Apex Windows Platforms ................................................................................................ 12
Linux Platforms ............................................................................................................... 12
Finding Network Devices .................................................................................................................... 12
Username and Password ................................................................................................................... 13
Viewing a Network Camera ................................................................................................................ 13
Live View ................................................................................................................................................ 14
Setup....................................................................................................................................................... 15
Basic Camera Settings ....................................................................................................................... 15
Network Settings ................................................................................................................................ 16
IP Address (DHCP/Static IP) ........................................................................................... 16
IPv6 Address Configuration ............................................................................................ 16
Port-Mapping ................................................................................................................... 18
Streaming Settings ............................................................................................................................. 22
Picture Settings .................................................................................................................................. 27
Scenes ............................................................................................................................ 27
Image Enhancement ....................................................................................................... 29
Exposure ......................................................................................................................... 30
Smart Illumination ........................................................................................................... 32
White Balance ................................................................................................................. 32
Advanced ........................................................................................................................ 32
Events Settings ................................................................................................................................... 35
Motion Detection ............................................................................................................. 35
Audio Detection ............................................................................................................... 38
Alarm Input ...................................................................................................................... 40
Alarm Output ................................................................................................................... 41
STORAGE SETTINGS ...................................................................................................................... 42
Security Settings ................................................................................................................................. 43
Add User ......................................................................................................................... 43
Edit User ......................................................................................................................... 43
Delete User ..................................................................................................................... 43
Maintenance ....................................................................................................................................... 47
Software Upgrade ........................................................................................................... 48
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Device Restart ................................................................................................................. 48
Configuration Management ............................................................................................. 48
Diagnosis Information ..................................................................................................... 48
Logout .......................................................................................................................... 49
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Introduction

OVERVIEW

The OE-C7084-AWR and the OE-C7088-AWR are high power, outdoor IP dome cameras equipped with a 4MP or an 8MP 2.8~12mm motorized autofocus lens that provides crisp and clear images. These cameras include WDR and True Day/Night for improved low light performance, and adaptive IR technology to prevent overexposure of objects close to the camera. Network throughput and storage requirements are reduced thanks to H.264 smart encoding technology which dynamically compresses the camera’s video to reduce its bitrate. These cameras are IP67 rated and function down to -31°F making them a perfect fit for extreme weather installations. In addition, these cameras can be fully powered over PoE, reducing labor costs by eliminating additional cabling requirements.
All OpenEye IP cameras are fully ONVIF™ compliant and are compatible with the OpenEye Web Services platform, allowing multiple users to view high quality images and perform remote setup using a Web browser.

PRODUCT FEATURES

8MP (4K) maximum resolution (OE-C7088-AWR only)
IP67 outdoor rating
2.8~12mm motorized autofocus lens
IK10 vandal resistant rating
True Day / Night
True Wide Dynamic Range
H.264 with Smart Compression
1/2” Progressive CMOS image sensor
ONVIF™ Profile S compliant
3-Axis Gimbal Positioning

Getting Started

OE-C7084-AWR or
Waterproof Cable Connector
Torx Tool
Self-Tapping Screws and
Plastic Anchors
Desiccant Packet
Quick Start Guide
Paintable Dome Cover
Mounting Template

BOX CONTENTS

Before proceeding, please check that the box contains the items listed here. If any item is missing or has defects, DO NOT install or operate the product and contact your dealer for assistance.
OE-C7088-AWR IP Dome Camera
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CAMERA OVERVIEW

Before installing or connecting the camera, please refer to this section and complete preparations for camera setup.

CAMERA DIMENSIONS

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CONNECTIONS

Pin
Connection
Definition
1 Reset Button For defaulting camera to factory settings
2 microSD Slot microSD card for edge storage (128 GM)
1 RJ-45 For network and PoE connections
2 BNC For analog video spot out
3 Power (12vDC) Power connection
4 Audio In/Out Audio Out is reserved
Blue Ground
5 Alarm I/O
Brown Alarm Input
Green Alarm Out -
Orange Alarm Out +
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WATERPROOF CABLE

1 Thread lock cap
2 Rubber plug
3 RJ45 enclosure
4 Rubber “O” ring
5 Camera cable

ETHERNET CABLE CONNECTIONS

Connect a network cable to the camera using the RJ45 input and connect the other end of the cable to your network switch or recorder.
Note If you are connecting the camera directly to a recorder, a crossover cable is necessary for
most configurations.

POWER

This camera is compatible with 12vDC and Power over Ethernet (PoE). Connect power to the camera using the provided power connector lead. If you are connecting 12vDC power, verify the polarity of the power connection. If you are using PoE, make sure the Power Sourcing Equipment (PSE) is in use in the network.
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NETWORK CAMERA MANAGER

OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily connect and configure your OpenEye IP Cameras. This software allows you to apply the camera password, assign IP addresses, configure video settings, and update firmware on multiple cameras at once.
NCM is pre-installed on all OpenEye Recorders and is also available for download www.OpenEye.net for installation on your personal computer or laptop. Network Camera Manager is a Java application, this allows it to be installed on Windows and Linux operating systems.

LAUNCHING NETWORK CAMERA MANAGER

Apex Windows Platforms

Network Camera Manager can be found on the desktop.

Linux Platforms

In the Apex Settings menu, go to the Cameras page and click Advanced.

FINDING NETWORK DEVICES

Click Refresh to reload the Device List.
To narrow your search by Camera Model or Network, use the Model Filter and Networks dropdowns.
A Mac Address search is also available if you are looking for a specific device.
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USERNAME AND PASSWORD

*OpenEye IP cameras ship without a default password.
Username: admin
Note Passwords must be 9-32 characters and include at least two of the following three elements:
Digits, Letters, and Special Characters.
The admin user password can be set using the following methods:
1. OpenEye recorders running Apex 2.1 or newer will automatically set a new unique password if:
Connected to an M-Series recorder with a built in PoE switch.
Connected to a network switch through the camera network port and selected then
added in setup, if a new password has not already been set.
2. Connect to the camera directly through a Web Browser and follow the onscreen prompts.
3. Use the Network Camera Manager (NCM) Utility.
Note The NCM Software Manual can be found at https://www.openeye.net/ncm-manual.
Note Refer to your Apex recorder manual or quick start guide for instruction on adding cameras.

VIEWING A NETWORK CAMERA

Click Load in the row of the desired camera.
Enter a new Admin password.
Passwords must be 9-32 characters and include at least two of the following three elements:
o Digits o Letters o Special Characters
All special characters are allowed.
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LIVE VIEW

Note Live view is broadcast in MJPEG pass-through. Stream settings will be broadcast to your
recording device according to the selected Codec type.
Setup – View additional camera settings. Proportional – Dropdown menu with Live View image
options including:
Stretch: Fit the camera image to the entire viewing window without scaling the image proportionately to the original view.
Scale: Fit the camera image to the entire viewing window, including scaling the image proportionately to the original view.
Original: The camera image will fit in the viewing window in accordance with the default image resolution.
Image – Shortcut to camera Image Setup menu. Logout – Log out of the currently displayed camera.
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SETUP

BASIC CAMERA SETTINGS

Basic Info
The Basic Info tab displays the product model, firmware, network, and MAC address for the connected camera, along with the current camera status.
The Image, Video, Network, and Time tabs are shortcuts to the more advanced menu options. For more information, see the appropriate sections later in the manual.
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