United Kingdom:One Omega Drive, River Bend Technology Centre
ISO 9002 Certifi edNorthbank, Irlam, Manchester
M44 5BD United Kingdom
TEL: +44 (0)161 777 6611 FAX: +44 (0)161 777 6622
Toll Free in United Kingdom: 0800-488-48
e-mail: sales@omega.co.uk
.
dy 1868, 733 01 Karvin. 8
®
®
®
It is the policy of OMEGA to comply with all worldwide safety and EMC/EMI regulations that apply.
OMEGA is constantly pursuing certifi cation of its products to the European New Approach Directives.
OMEGA will add the CE mark to every appropriate device upon certifi cation.
The information contained in this document is believed to be correct, but OMEGA Engineering, Inc. accepts
no liability for any errors it contains, and reserves the right to alter specifi cations without notice.
WARNING: These products are not designed for use in, and should not be used for, patient-connected applications.
Page 3
FMG-550 Series OMEGAMAG
0
SAFETY INSTRUCTIONS
1. Depressurize and vent systems without Hot-tap valve prior to installation or removal.
2. Confi rm chemical compatibility before use.
3. Do not exceed maximum temperature/pressure specifi cations.
4. Wear safety goggles or face shield during installation/service.
5. Do not disassemble or alter product construction.
6. Disconnect power before attempting any service or wiring.
(21.6 VDC min. to 26.4 max.)
400 mV p-p maximum ripple voltage
• Frequency: 5 to 24 VDC nominal, 15 mA maximum
(5 VDC min. to 26.4 VDC max.)
• Reverse polarity and short circuit protected
Performance
• Pipe size range: 2 in. to 48 in.
• Minimum Flow Range 0.05 m/s (0.15 ft/s)
Maximum Flow range: 10 m/s (33 ft/s)
• Linearity: ±1% reading + 0.1% of max. range
• Repeatability ±0.5% of reading @ 25°C
• Accuracy: ±2% of measured value (in
reference conditions where the fl uid is water at ambient
temperature, the appropriate upstream and downstream
distances are observed, the sensor is inserted at the correct
depth and there is a fully developed fl ow profi le which is in
compliance with ISO 7145-1982 (BS 1042 section 2.2))
• Minimum Conductivity: 20 µS/cm
Output Specifi cations
Current output (4 to 20 mA)
• Programmable and reversible
• Loop Accuracy: 32 µA max. error
(@ 25°C @ 24 VDC)
• Temp. drift: ±1 µA per °C max.
• Power supply rejection: ±1 µA per V
• Isolation: Low voltage <48 VAC/DC
from electrodes and auxiliary power
• Maximum cable: 300 m (1000 ft.)
• Max. Loop Resistance: 300 Ω
• Error condition: 22.1 mA
Tests, Approvals & Standards
• CE
• EN 61326 Emissions and Immunity for Control Equipment
Immunity: EN 61000-6-1
Emissions: EN 55011 class B
Environmental
• NEMA 4 / IP65 (Fixed cable models only)
• NEMA 6P / IP68 (Submersible cable models only)
• Storage Temperature: -15°C to 70°C (5°F to 158°F)
(non-icing conditions)
• Operating Temperature (non-icing conditions)
Ambient: -15°C to 70°C (5°F to 158°F)
Media: -15°C to 85°C (5°F to 185°F)
• Short Circuit Protected: ≤30 V @ 0Ω pull-up for one hour
• Reverse Polarity Protected to -40 V for 1 hour
• Overvoltage Protected to +40 V for 1 hour
• Minimum Current Sink: 50 mA
• Maximum cable: 300 m (1000 ft.)
1Omega 550 Series Magmeter
Page 4
Selecting a Location
• The FMG-55x requires a fully developed turbulent fl ow profi le
for accurate measurement.
• If the piping system harbors air pockets or bubbles, locate
the sensor so the air pockets will not contact the electrodes.
• New magmeters should be allowed to soak in a full pipe for
24 hours before operation. This is especially important if the
conductivity of the process liquid is less than 100 μS.
• FMG-55x Magmeters equipped with the submersible cable
are rated NEMA 6P (IP68). These units can withstand
submersion to depths no greater than 2 m (6 ft.) for
prolonged periods.
• FMG-55x Magmeters with fi xed cables are rated NEMA 4 /
IP65. They are NOT suitable for submersion.
Select a location with suffi cient distance of straight pipe
immediately upstream of the sensor.
Dimensions
FMG-551, -552 models
206 mm
8.1 in.
FMG-553, -554 models
257 mm
10.1 in.
131 mm
5.14 in.
32 mm
1.25 in.
76 mm
3.0 in.
FMG-551, -552 models
238 mm
9.38 in.
FMG-553, -554 models
289 mm
11.38 in.
InletOutlet
Flange
10 x I.D.5 x I.D.
2 x 90° Elbow
25 x I.D.5 x I.D.
+GF+
+GF+
Reducer
15 x I.D.5 x I.D.
2 x 90° Elbow
3 dimensions
40 x I.D.5 x I.D.
+GF+
+GF+
90° Elbow
Valve/Pump
Locating the sensor in a trap or where the fl ow is upward helps to
protect the sensor from exposure to air bubbles when the system
is in operation.
NOTE: The system should be designed to keep the sensor wet at
all times.
O.K.O.K.O.K.
+
F
G
+
GF
+GF+
+
+
41 mm
1.6 in.
FMG-551, -552 models
187 mm/7.38 in.
FMG-553, -554 models
238 mm/9.38 in.
1.0 in.
+GF+
20 x I.D.5 x I.D.
+GF+
50 x I.D.5 x I.D.
1¼ in. NPT
threads
25.4 mm
These confi gurations are not recommended because it is diffi cult
to keep the pipe full.
+GF+
+
+
GF
+
G
Stroke length
F
+
In a gravity-fl ow system, the tank must be designed so the level
does not drop below the outlet.
This causes the pipe to draw air in from the tank.
If air bubbles pass across the Magmeter electrodes, the output
will become erratic.
-45°
Mounting the sensor upright is OK only where the pipe is full and
no air pockets are present at the top of the pipe.
Mount at a maximum of 45° when air bubbles are present.
Do not mount on the bottom of the pipe if sediments are present.
+45°
2 Omega 550 Series Magmeter
Page 5
Standard Magmeter Installation
The following items are required to properly install the Magmeter:
• Supplied with FMG-551 and FMG-552 Magmeters:
• 12-inch Ruler
• Brass alignment rod
• H-dimension value for your pipe (See pages 9-10)
• Hex wrench
• 2 clamp rings
1. Prepare the pipe:
• Cut a 32 mm (1¼ in.) opening in the pipe.
• Install a 1¼ inch outlet onto the pipe.
This fi tting must withstand pressures up to 20 bar (300 psi).
2. Install the Magmeter into the pipe
• Apply sealing tape or paste to the male threads of the sensor
nut and thread it securely into the pipe fi tting.
The sensor is marked to identify the downstream
alignment. The arrow MUST point DOWNSTREAM.
Wear gloves to grip the sensor. Hold the sensor
securely while threading the sensor nut into the fi tting. Do not
allow the magmeter cable to become twisted while turning
the nut.
• Not supplied:
• Female pipe fi tting (weld-on or saddle)
with 1¼ in. NPT or ISO 7/1-Rc 1¼ threads
• 32 mm (1¼ in.) diameter drill
• Pipe thread sealant suitable for application
• Pipe wrench
FLOW →
FLOW →
3. Adjust the magmeter position and insertion depth
• Find the H-dimension for your specifi c pipe size on pages 9-10.
• Insert the brass rod through the alignment opening at the top of
the sensor.
• Adjust the height of the magmeter so the distance (H) from the
OUTSIDE of the pipe to the bottom of the alignment rod is equal
to the H-dimension.
• Adjust the alignment rod so it is parallel to the pipe ±1°.
Misalignment will cause inaccurate measurement.
• A dry lubricant is applied to the threaded column at the factory.
If necessary, re-apply a suitable lubricant to the threaded column
to facilitate smooth operation.
Align Magmeter with pipe ±1°
4. Secure the Magmeter in position
• Secure the fi tting by tightening the set screw on the side of the sensor assembly.
A set screw wrench is provided in the magmeter package.
• Secure the height adjustment by installing the two pipe clamps.
• Spread the clamp apart to wrap it around the threaded stem.
• Place one clamp immediately above and one clamp immediately below the
magmeter adjustment hub.
• Squeeze the clamp together until it is fi rmly locked around the threads.
Pipe Top View
H
FLOW →
FLOW →
Set Screw
FLOW →
Hex Wrench
FLOW →
3Omega 550 Series Magmeter
Page 6
Hot-tap Magmeter Installation
The following items are required to properly install the Magmeter through a Hot-tap valve:
• Supplied with FMG-553 and FMG-554 Magmeters:
• 12-inch Ruler
• Brass alignment rod
• Allen wrench
• 2 clamps
• H-dimension value for your pipe (See pages 9-10)
• Not supplied:
• Female pipe fi tting (weld-on or saddle)
with 1¼ in. NPT or ISO 7/1-Rc 1¼ threads
• 32 mm (1¼ in.) pipe nipple
• 32 mm (1¼ in.) ball valve
• 32 mm (1¼ in.) drill bit
• Pipe thread sealant suitable for application
• Pipe wrench
1. Prepare the pipe:
• Install a 1¼ inch outlet onto the pipe.
This fi tting must withstand pressures up to 20 bar (300 psi).
• Thread the 1¼ in. pipe nipple into the outlet. Use a suitable paste or sealing tape to provide a
leakproof connection.
• Thread the 1¼ in. ball valve onto the pipe nipple.
Position the valve handle so it is parallel to the pipe. This will prevent the valve handle from
interfering with the adjustment and alignment of the magmeter.
• Cut a 32 mm (1¼ in.) opening in the pipe.
Hot- tap drilling requires special tools and skills.
This task should only be performed by qualifi ed personnel.
FLOW →
2. Install the Magmeter into the pipe
• Apply sealing tape or paste to the male threads of the sensor nut and
thread it securely into the pipe fi tting.
The sensor is marked to identify the downstream alignment. The
arrow MUST point DOWNSTREAM.
Wear gloves to grip the sensor. Hold the sensor securely while
threading the sensor nut into the fi tting. Do not allow the magmeter
cable to become twisted while turning the nut.
FLOW →
FLOW →
FLOW →
FLOW →
3. Adjust the magmeter position and insertion depth
• Find the H-dimension for your specifi c pipe size on pages 9-10.
• Insert the brass rod through the alignment opening at the top of the sensor.
• Adjust the height of the magmeter until the distance (H) from the OUTSIDE of the pipe to the
bottom of the alignment rod is equal to the H-dimension.
• Adjust the alignment rod so it is parallel to the pipe ±1°.
Misalignment will cause inaccurate measurement.
• A dry lubricant is applied to the threaded column at the factory.
If necessary, re-apply a suitable lubricant to the threaded column to facilitate smooth operation.
4. Secure the Magmeter in position
• Secure the fi tting by tightening the set screw on the side of the sensor assembly. A set screw
wrench is provided in the magmeter package.
• Secure the height adjustment by installing the two pipe clamps:
• Spread the clamp apart to wrap it around the threaded stem.
• Place one clamp immediately above and one clamp immediately below the magmeter
adjustment hub.
• Squeeze the clamp together until it is fi rmly locked around the threads.
Set Screw
et Screw
rench
H
FLOW →
FLOW →
4 Omega 550 Series Magmeter
Page 7
General Installation and Grounding Tips
→
DO NOT
OPEN
THIS VALVE
Sensor conditioning
The Magmeter output signal may be unstable immediately after installation. Allowing the sensor to soak in a full pipe (or in any
container of water) for 24 hours will stabilize the performance.
• Very low conductivity fl uids may require a longer conditioning period. (The Magmeter may not operate properly in fl uids where the
conductivity is less than 20 µS/cm.)
Grounding
The FMG-55x Magmeter is unaffected by moderate levels of
electrical noise, especially if installed in a properly grounded
metal piping system. However, in some applications it may
be necessary to ground portions of the system to eliminate
electrical interference. The grounding requirements will vary
with each installation.
One or more of the following steps may be applied if the
Magmeter is affected by electrical noise:
Connect a wire (14 AWG/2.08 mm
2
recommended) from
the ground terminal screw on the outside of the sensor nut
directly to a local Earth ground.
Install fl uid grounding devices immediately upstream and
downstream of the Magmeter.
Connect the fl uid grounds to the Earth ground terminal on
the FMG-55x.
Use fl anged grounding rings or metal electrodes on plastic
pipes, or metal clamps on metal pipes.
Fluid grounds must be in direct contact with the fl uid, and
as near to the Magmeter as possible.
Connect the SHIELD conductor to Earth ground at the
instrument.
Flow 6.25 GPM
Total 1234567.8>
2.
Blue
Black
Brown
White
Shield
3.
1.
4 in. to 50 in.
(10 cm to 1.3 m)
Grounding rings on plastic pipe
(Installed between flanges)
FLOW →
2.
4 in. to 50 in.
(10 cm to 1.3 m)
Bi-Directional Flow
The FMG-55x magmeter is designed to measure bi-directional fl ow.
• 4-20 mA output models: May be scaled to span any fl ow range:
For example: "4 to 20 mA = -100 GPM to +100 GPM"
• Frequency output models: Reverse fl ow is processed same as forward fl ow.
• The forward fl ow direction is indicated at the base of the sensor. The arrow must point
DOWNSTREAM.
Removal Instructions
REDUCE THE PROCESS TEMPERATURE TO LESS THAN 40°C (104°F)
• Remove the plastic clamp from the top of the assembly.
• Turn the sensor nut to the top of the threads to retract the sensor.
A light lubricant can be applied to the threads if required.
• Close the valve.
Install a LOCKOUT TAG on the closed valve to prevent accidents!
• Remove the magmeter from the top of the valve.
• Loosen the set screw from the sensor adapter fi tting.
• Use one pipe wrench to hold the valve in place while turning the sensor adapter with
a second wrench.
HOLD VALVE IN PLACE!
UNDER PRESSURE!
FLOW →
Turn magmeter adapter ONLY!
CLOSE VALVE
BEFORE REMOVING MAGMETER!
DANGER!
DO NOT
OPEN
THIS VALVE
y
a
:
This lock/tag m
only be removed by
e __________
Nam
Dept. ____________
ted date for
Expec
completion: ____
FLOW→
_
_____
5Omega 550 Series Magmeter
Page 8
Wiring the FMG-551 and FMG 553 with Frequency output
Wiring: Frequency output
• The FMG-551 and FMG-553 output an open collector
frequency signal that can be connected to most powered fl ow
meters. (Recommended for use with the Omega FP series
fl ow transmitters and the FPM series of fl ow monitors.
• DC power is provided to the Magmeter by these fl ow
instruments. No additional power is required.
• If connecting the Magmeter to a fl ow instrument from another
manufacturer, 5 to 24 VDC power must be provided to
the FMG-55x, and a 10 KΩ pull up resistor must also be
connected between the +V (Black) and the Freq. Out (Red)
wires.
FP-90 Series Flow Transmitter
9
8
7
Sensr Gnd
(SHIELD)
Sensr IN
(RED)
Sensr V+
(BLACK)
White
Brown
Black
Blue
Shield
Connect AUX power on the FP-90 to provide
power for the FMG-55x output signal.
Freq. IN
Freq. IN
Std. Sensor
Third party Instrument
Sensor Ground
Frequency Out
5-24 VDC
10 KΩ
Install a pull-up resistor when connecting
the FMG-55x Magmeter to other
manufacturer's flowmeters.
Iso. Gnd
Sen. Pwr.
Open Collector
Sensor
Blue
Brown
Black
White
Shield
FPM-5500
Terminals
Blue
White
Brown
Black
Shield
Wiring the FMG-552 and FMG-554 with 4-20 mA Loop Output
The FMG-552 and FMG-554 Magmeters are traditional 2-wire passive 4-20 mA loop transmitters.
• External loop power (24 VDC ±10%) is required.
The maximum loop resistance the Magmeter can
accomodate is 300 Ω.
The cable length from the Magmeter to the loop monitor
cannot exceed 300 m (1000 ft.)
• All FMG-55x Magmeters are shipped from the factory
with the 4-20 mA output scaled for 0 to 5 m/s (0 to 16.4
ft/s). If this operating range is suitable, no adjustments are
necessary. The calibration charts in this manual list the
20 mA setpoint for each pipe size. Use this information
to program the 4-20 mA range of the loop device (PLC,
Datalogger, recorder, etc.)
FMG-55x Magmeter
White
Blue
Loop - (Ground)
X
BrownX
Black
Loop + (24 VDC)
4-20 mA Loop
+
-
monitor
(Maximum 300 Ω)
24 VDC ± 10%
+
6 Omega 550 Series Magmeter
Page 9
Calibration Data: K-factors and Full Scale Current Values
The data in this table is based on dimensions of metal pipe per ANSI 36.10 and ANSI 36.19.
Stainless steel and carbon steel pipe schedules are the same according to ANSI standards.
If your pipe is not listed in the tables, you can calculate the proper
H-dimension as illustrated here.
Contact the factory for a custom K-factor.
Height from the sensor tip to the alignment rod is:
FMG-551, -552: 225.5 mm ( 8.88 in. )
FMG-553, -554: 276.3 mm ( 10.88 in. )
Subtract:
- Wall Thickness: _____ mm ( ______ in.)
Subtract:
- 10% of pipe id: _____ mm ( ______ in.)
Result:
= H dimension: _____ mm ( ______ in.)
Note: 1 in. = 25.4 mm
Set Screw
Set Screw
Wrench
mm
270
260
250
240
230 220
210
200190
Sensor Height:
180170
FMG-551, -552: 225.5 mm ( 8.88 in. )
H DIMENSION
FMG-553, -554: 276.3 mm ( 10.88 in. )
160150140
Subtract:
- Wall Thickness: _____ mm ( ______ in.)
130
- 10% of pipe id: _____ mm ( ______ in.)
120
110
Result:
H
100
= H dimension: _____ mm ( ______ in.)
90
Note: 1 in. = 25.4 mm
80
70
60 50 40
Wall Thickness
10% of
inside diameter
8Omega 550 Series Magmeter
Page 11
Maintenance
There are no user-serviceable components in the FMG series Magmeter.
• If the fl uid contains deposits and solids that may coat the electrodes, a regular cleaning schedule is recommended.
• Do not use abrasive materials on the metal electrodes. Clean with soft cloth and mild detergent only.
• Use a cotton swab and mild detergent to remove deposits on the metal electrodes at the tip of the sensor.
• If the sensor nut will not turn smoothly, a light lubricant can be applied to the threads.
Environmental Recommendations:
• When used properly, this product presents no inherent danger to the environment.
• Please follow local ordinance when disposing of this or any product with electronic components.
Troubleshooting
Symptom
• Frequency output or Current
output is erratic.
• Output is not 0 when fl ow is stopped.
• 4-20 mA output is incorrect.
Possible CausePossible Solution
• Magmeter installed too close to
upstream obstruction.
• Magmeter electrodes are coated with
solids.
• Magmeter electrodes exposed to air
bubbles/pockets.
• Electrical noise is interfering with the
measurement.
• New sensor, metal surface not
properly conditioned.
• Electrodes not adequately conditioned.
• Pipe is empty, Magmeter is not in fl uid.
• Electrical noise is interfering with the
measurement.
• Defective Magmeter
• Magmeter 4-20 mA is not scaled
same as Loop device.
• Loop device is not scaled same as
Magmeter.
• Defective Magmeter
• Move the Magmeter upstream at least
10 pipe diameters from obstruction.
• Clean the electrodes with soft cloth.
Do not use abrasives.
• Eliminate air bubbles in the pipe.
• Remove the Magmeter and reinstall
with the fl ow direction arrow on the
sensor body pointed DOWNSTREAM.
• Modify grounding as required
to protect the Magmeter from
interference.
• Soak sensor overnight in fl uid.
• Soak sensor overnight in fl uid.
• Confi gure pipe so electrodes are
always in fl uid.
• Modify grounding as required
to protect the Magmeter from
interference.
• Return to factory for service.
• Respan the Magmeter to match the
Loop device.
• Respan Loop device to match
Magmeter.
• Return to factory for service.
• Frequency output is inoperative
• Loop output is inperative.
• Magmeter is wrong model.
• Wiring is not correct.
• Frequency input to other
manufacturer's fl ow instrument does
not have pull-up resistor.
• Frequency model is FMG-551 or -553.
• 4-20 mA model is FMG-552 or -554.
• Blue wire must be grounded for freq
out, open for S
3
L out.
• Check wiring, make corrections.
• Install 10kΩ resistor.
• Output is 22.1 mA.
• Conductivity is less than 20 µS/cm.
• Electrical noise
• Electronic component failure.
• Unsuitable application for Magmeter.
• Check grounding, eliminate noise
source
• Return to factory for service.
Troubleshooting with the RED and BLUE lights
The FMG-55x uses two colored LEDs to indicate the status of the measurement. They are located at the top of the magmeter, recessed
inside the threaded steel housing. Look down the tube to see them.
No Lights: The power is off or the sensor is not connected
Solid Blue: The power is on but there is no fl ow in the pipe.
Blinking Blue: Normal operation, blink rate is proportional to the fl ow rate.
Alternating Red-Blue: Empty pipe indication (electrodes are not wet.)
Blinking Red: System errors (electrical noise interference)
Solid Red: Instrument error (defective electronics component)
9 Omega 550 Series Magmeter
e
u
l
B
R
e
d
Page 12
Ordering Information
Part No. Description
FMG-551 7.3 in. Sensor protrusion depth, 1¼ in. NPT, Fixed Cable, Frequency Output
FMG-552 7.3 in. Sensor protrusion depth, 1¼ in. NPT, Fixed Cable, 4 to 20 mA Output
FMG-551-SUB 7.3 in. Sensor protrusion depth, 1¼ in. NPT, Connector, Frequency Output
FMG-552-SUB 7.3 in. Sensor protrusion depth, 1¼ in. NPT, Connector, 4 to 20 mA Output
FMG-553 9.3 in. Sensor protrusion depth, Hot-tap, 1¼ in. NPT, Fixed Cable, Frequency Output
FMG-554 9.3 in. Sensor protrusion depth, Hot-tap, 1¼ in. NPT, Fixed Cable, 4 to 20 mA Output
FMG-553-SUB 9.3 in. Sensor protrusion depth, Hot-tap, 1¼ in. NPT, Connector, frequency Output
FMG-554-SUB 9.3 in. Sensor protrusion depth, Hot-tap, 1¼ in. NPT, Connector, 4 to 20 mA Output
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period
of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period
to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s
customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not warranted, including but not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for
any damages that result from the use of its products in accordance with information provided
by OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by it
will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT
OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity,
medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in
our basic WARRANTY / DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold
OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in such a
manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING
DELAYS). The assigned AR number should then be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.
FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the product
was PURCHASED,
2. Model and serial number of the product under
warranty, and
3. Repair instructions and/or specifi c problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of
OMEGA ENGINEERING, INC.
FOR NON-WARRANTY REPAIRS,
consult OMEGA for
current repair charges. Have the following information
available BEFORE contacting OMEGA: