Omega Slow Cooker 48, Slow Cooker 20, Slow Cooker 30, Slow Cooker 25 User Manual

User’s Guide

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TCY 20, 25, 30 & 48

Thermal Cyclers

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®

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It is the policy of OMEGA Engineering, Inc. to comply with all worldwide safety and EMC/EMI
regulations that apply. OMEGA is constantly pursuing certification of its products to the European New
Approa

The information contained in this document is believed to be correct, but OMEGA accepts no liability for any
errors it contains, and reserves the right to alter specifications without notice.
WARNING: These products are not designed for use in, and should not be used for, human applications.

ch Directives. OMEGA will add the CE mark to every appropriate device upon certification.

Contents

1. Introduction .............................................................................................................4

2. Safety and installation............................................................................................ 4

3. Cycler TCY specification........................................................................................7

4. User operation and consumables .........................................................................8

Heated lid ......................................................................................................................................... 8

Tubes or reaction vessels................................................................................................................. 8

0.5ml Tubes...................................................................................................................................... 9

Switching on................................................................................................................................... 10

5. Front panel controls .............................................................................................11

The LCD Display ............................................................................................................................ 11

Indicators........................................................................................................................................ 11

The keys......................................................................................................................................... 12

6. Programming the Cycler TCY.............................................................................. 13

Programming Options..................................................................................................................... 15

Option 1: Creating programs using templates................................................................................. 19

Option 2: Creating a new program.................................................................................................. 20

Example programs ......................................................................................................................... 20

Programming.................................................................................................................................. 20

To program increment or decrement temperature or time. ............................................................. 24

To run a program............................................................................................................................ 27

7. Information ............................................................................................................29

8. Configuration ........................................................................................................29

9. Notes on transferring protocols from other thermal cyclers........................... 32

10. User maintenance ............................................................................................... 33

Cleaning your Cycler TCY.............................................................................................................. 33

Heater Block removal ..................................................................................................................... 33

11. Some frequently asked questions .................................................................... 34

12. Additional information ....................................................................................... 35

Fault Finding................................................................................................................................... 35

Fuses ............................................................................................................................................. 35

The heated lid over-temperature cut-out.........................................................................................35

Insulation testing ............................................................................................................................ 35

Interchangeable blocks................................................................................................................... 35

3

1. Introduction

The Cycler TCY provides the researcher with the means of accurately controlling the temperature
profile of samples. It has many scientific applications, including DNA amplification and sequencing.
The Cycler TCY can cycle samples between 4°C and 99°C.

The Cycler TCY is programmed by means of an integral keypad and LCD display. A program,
which can be recalled from memory, consists of:

 a series of specified temperatures in °C
 the times for which each specified temperature will be held (Hold Times)
 the desired heating or cooling rates, in °C/sec, between each specified temperature
 optional instructions as to whether the times and/or the temperatures are to increase or

decrease when a cycle is repeated.

The memory can store up to 80 programs.

Cycler TCY is the most economic personal thermal cycler. There are four types of blocks can be
chosen for this model: 0.2ml X 25 and 0.5ml X 20 wells blocks which have less sample
compartment but with higher ramping rate; 0.2 ml X 48 and 0.5ml X 60 wells blocks which have
more wells but less ramping rate.

Before using the TCY units, make sure you have read this manual carefully. If there is any doubt
relating to the proper use of this equipment contact Omega Flow Engineering for assistance.

2. Safety and installation

Operator Safety

Please read this manual carefully before using the thermal cycler. If the equipment is not used in the
manner described in this manual the protection provided by the equipment might be impaired.

All Omega Engineering, Inc. instruments are designed to conform to international safety
requirements and are fitted with an over-temperature cut-out. If a safety problem should be
encountered then switch off the unit at the power source and remove the plug from the electricity
supply.

Warning

HIGH TEMPERATURES ARE DANGEROUS as they can cause serious burns to operators and
ignite combustible material. Users should be aware of the following potential hazards:

 USE CARE AND WEAR PROTECTIVE GLOVES TO PROTECT HANDS

 DO NOT use combustible substances near hot objects

 DO NOT operate the instrument in the vicinity of inflammable liquids or gases

 DO NOT place any liquid directly into the instrument, always use the appropriate

plastic consumables

After heating samples, remember that parts of the instrument, namely the lid and block and any
associated accessories may be very hot.

4

Unpacking

When unpacking please ensure that the following have been removed from the packaging:

 Thermal cycler

 Power cable

The user is advised to keep the original packaging in case the instrument ever needs to be returned
for service or repair. Omega Engineering, Inc. accepts no responsibility for damage incurred unless
the unit is correctly packed and transported in its original packaging.

Please note that the screen of the thermal cycler is easily damaged by sharp objects such as pens,
pencils and fingernails. This type of damage will be considered as misuse and invalidate the
guarantee for this component.

Installation

The instrument should be carried using both hands. Never move or carry the instrument when in use
or connected to the power electricity supply.

1. All Omega Engineering, Inc. instruments are supplied with a power cable; this may be
integral or plug-in.

2. Before connecting the instrument to the power electricity supply, check the voltage against
the rating plate (located on the back of the unit). Ensure that the voltage selector switch
(located above the On/Off switch) is set to the appropriate voltage for the local supply.
Please note that the unit must be grounded to ensure proper electrical safety. Connect the
power cable to a suitable plug according to the table below.

Connection 220/240V, 50/60Hz Supply 110V/120V Supply, 50/60Hz

Live Brown Black

Neutral Blue White

Earth Green/yellow Green

3. Units showing 230V, 50/60Hz on the rating plate also operate between 210 and 260V;
units with 120V, 50/60Hz also operate between 100 and 130V and units marked with
100V will operate between 90 and 110V. In all cases the heating rate will degrade by
approximately 8% at the extremes of the voltage range.

4. Plug the power cable into the socket on the back of the instrument.

5. Place the unit on a suitable flat bench or in a fume cupboard if required, ensuring that the
air inlet vents on the underside are free from obstruction. Position the instrument with a
minimum distance all round of 200mm from walls or other items and between each unit if
multiple units are being used to permit efficient air flow for each instrument.

6. Switch on the instrument:

I Power Switch On

O Power Switch Off

Replacement cable

Should the power lead need replacement, a cable of 1mm
connected to an IEC320 plug should be used. IF IN DOUBT CONSULT A QUALIFIED

ELECTRICIAN.

2

of harmonized code H05VV-F

5

Working Conditions

The thermal cycler is designed operate under the following conditions:

 Indoor use
 Ambient temperature range +5

o

C to +40oC

 Altitude to 2000m
 Relative humidity not exceeding 95%
 Power supply fluctuations not exceeding 10%
 Over voltage category II IEC 60364-4-443
 Pollution degree 2

o

Note: The control specifications are quoted at an ambient temperature of 20
may deteriorate outside an ambient temperature of 10

o

C to 30oC.

C. The specification

The instrument has been tested for radio frequency interference and is certified under EN61326.

6

3. Cycler TCY Specification

Temperature

Temperature range 4°C to 99°C
Temperature set point precision 0.1°C
Block uniformity (over full range) ± 0.5°C
Temperature accuracy ± 0.5°C
End of program cooling below ambient Yes

Heating/Cooling Rate

Maximum heating rate 4.5ºC/s
Minimum heating rate 0.1ºC/s
Maximum cooling rate 3.0ºC/s
Minimum cooling rate 0.1ºC/s

Heated Lid

Heated lid enable/disable Yes
Selectable heated lid temperature 100°C to 115°C
Over-temperature cut-out Fixed at 145°C
Temperature sensor Thermistor
Heater type Etched foil
Heater power 33W
Warm up time 4 min approximately

(ambient to 105°C)

The heated lid will only come on if the set temperature is above 35°C

Programming

Program naming using alpha keys Yes
Program password protection Yes
Number of programs (3 step) 37
Maximum number of steps per stage 35
Maximum number of stages per program 25
Minimum hold time 1 sec
Maximum hold time 18 hrs
Incremental/decremental temperature Yes
Incremental/decremental step hold time Yes
Programmable ramp rate (heat or cool) Variable in 0.1°C/sec steps
Programmable ramp rate resolution 0.1°C

Running Programs

Pause button Yes
Stop button Yes
End of program alarm Yes
Auto restart on power fail Yes

Interconnectivity

Connection to PC control program Yes
Software updates from web-site Yes

7

Dimensions

Power

Height 185mm
Width 185mm
Length 330mm

Power consumption 230W

Units marked 100V will work at any voltage between 90 and 110V.
The performance will vary and will not necessarily meet the above typical

specification at the extremes of voltage.

4. User operation and consumables

Heated lid

To release the heated lid, lift the lid catch and the lid will open. To close the lid, push down gently
until the catch clicks in place.

Do not close the lid without tubes being fitted in the block.

Tubes or reaction vessels

Omega Engineering, Inc. does not recommend any specific tube or reaction vessel other than
those described in this manual. We recommend using reaction volumes between 20 and 200µl.
The tubes must withstand a pressure of 1 atmosphere at 100°C. Any vessel must be able to
withstand the temperatures you are using without any danger of them deforming to the point where
they fracture.

To test your tubes, put 25µl of water into each of 5 tubes and subject them to a typical thermal
cycling protocol. At the end of the program, measure the volume remaining using a micropipette. A
loss of more than 1 or 2µl indicates a vapour leak.

8

The amount of volume loss you observe and the change in reactant concentrations you can
tolerate determine the minimum volume that can be used. Typical volume losses of 1µl in 30
cycles allow the use of samples of 20µl or less.

During the final cool-down, a ring of condensation may form above the liquid level but below the
top of the sample block. This is normal and does not effect the reaction.

0.5ml Tubes

The heated lid mechanism of the Cycler TCY with the 0.5ml block is optimised for flat top tubes. In
order to fit the maximum number of tubes in the block, they need to be placed so that all the
hinges are in the same relative orientation. An example is illustrated below.

Place the tubes in the block in the same
orientation in order to achieve the maximum
capacity.

Always make sure the pressure on the
heated lid is balanced by spreading the tubes
across the block or inserting some dummy
tubes if necessary.

9

]

Switching on

Omega Engineering

Version X.XX

Version X.XX
Block 25x0.2ml

Block Type 48x0.2ml

Programs [0]

Methods [0]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select

TCY

TC

3000

or 30x0.5ml

When you switch on the unit a screen
similar to the one shown here will appear
briefly. This indicates the software version
and block type installed in the unit.

When the initial screen has disappeared
the screen shown here will automatically
appear. There are three options:

1. ‘Programs’ for creating and running
programs;

2. ‘Information’ for obtaining information
about the unit e.g. serial number;

3. ‘Configuration’ for setting up program
defaults and settings.

Each of these is explained in detail in
section 6.

10

5. Front panel controls

M

The LCD Display

The CYCLER TCY has a four line LCD

Programs [0]

ethods [0]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select ]

display. The top three lines are
information or program lines, while the
bottom line is a prompt line. The active
line flashes on screen and is shown in
bold in this manual.

The bottom line may change or flash
between two or three different prompts
depending upon which program line is
active. An example of a prompt line which
flashes between three different prompts is
shown here.

Indicators

Power: This indicator is lit when there is power to the CYCLER TCY.

Status: This indicator is lit when the CYCLER TCY is running a program. It is
off when the unit is stopped. It will flash and beep slowly when the unit is
paused. It will flash after a five second quick sequence of beeps when the unit
reaches its final hold temperature.

11

The keys

The End, Finish or Exit key

The Up arrow key

The Down arrow key

The Decimal Point and Insert key

The Delete key

The Pause key

The Enter or Accept key

The “End” or “Finish” key is used to finish
editing programs or to exit a program. It is
also used to exit a sequence of key
operations.

The “Up arrow” key is used for scrolling up
through the lines on the screen. It is also
used to increase certain fields when editing.

The “Down arrow” key is used for scrolling
down through the lines on the screen. It is
also used to decrease certain fields when
editing.

The “Decimal Point” key is used when
editing numeric fields. It is also used as an
Insert key during program editing to insert
additional steps and other field sets.

The “Delete” key is used during program
editing to delete steps and stages.

The “Pause” key is used during program
editing to insert a pause after a stage or to
insert increment and decrement times and
temperatures. It is also used to pause a
program when it is running.

The “Enter” key is used to enter an
operation or the edit mode. It is also used to
‘Accept’ a field or program change.

The End, Finish or Exit key

The Up arrow key

The “End” or “Finish” key is used to finish
editing programs or to exit a program. It is
also used to exit a sequence of key
operations.

The “Up arrow” key is used for scrolling up
through the lines on the screen. It is also
used to increase certain fields when editing.

12

The Down arrow key

The Decimal Point and Insert key

The Delete key

The Pause key

The Enter or Accept key

The Alpha/Numeric keys

The “Down arrow” key is used for scrolling
down through the lines on the screen. It is
also used to decrease certain fields when
editing.

The “Decimal Point” key is used when
editing numeric fields. It is also used as an
Insert key during program editing to insert
additional steps and other field sets.

The “Delete” key is used during program
editing to delete steps and stages.

The “Pause” key is used during program
editing to insert a pause after a stage or to
insert increment and decrement times and
temperatures. It is also used to pause a
program when it is running.

The “Enter” key is used to enter an
operation or the edit mode. It is also used to
‘Accept’ a field or program change.

The “Alpha/Numeric” keys are used to enter
numbers and letters during programming. If
it is a numeric field then numbers will be
inserted; if it is an alpha field then letters
will be inserted. Each key will cycle through
the letters shown on the key (0 will insert a
space). To insert a number, press and hold
the appropriate key.

6. Programming the CYCLER

The table below illustrates the symbols which appear on the LCD display and the relevant keypad
button to which they refer.

13

In the prompt line is equivalent to the “End” key.

On a program line means the program is locked; it

can be copied and then edited but not edited
directly.

Up arrow

Down arrow

Enter

Pause

The following terms are used when programming the CYCLER TCY:

Stage

Cycle
Step

To enter the programming section of the

Programs [0]

Methods [0]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select ]

This screen lists all the programs saved on

* * New program ** []

* * New Methods ** []

2 STEP TEMPLATE 501

2 STEP
3 STEP TEMPLATE 502

3 STEP
[ , to select ]

[ , to select ]

A ‘Stage’ is the name given to the main repeated part of a program
containing the ‘Steps’ to be repeated. A program can contain a maximum
of 25 stages although typically only one or two are used.

A ‘Cycle’ is the number of repetitions of a ‘Stage’

A ‘Step’ is a user defined program line containing a temperature, a hold
time and ramp rate. Typically three steps are created within one ‘Stage’.

Cycler TCY software, highlight ‘methods’
using the “Up Arrow” or “Down Arrow” keys

Press “Enter”

the unit. Use the “Up Arrow” and “Down
Arrow” keys to scroll through the list.

The number next to the program name is the
unique “Speed dial” number allocated to the
program for rapid retrieval (see below).

14

[2]

C

9

C

C

7

C

9

C

C

7

3

H

P

P

-------

-

In d

9

º

H

S

N

S

º

C 0

S

º

C 0

S

C 0

-------

-

F

º

F

3

H

P

P

-------

-

In d

9

º

H

S

N

S

º

C 0

S

º

C 0

S

C 0

-------

-

P

run7

º

P

Programming Options

There are two options available for creating programs on the CYCLER:

1. Copy and edit one of the pre-written templates.

2. Create a new program from the defaults.

Option 1: Creating programs using templates

There are two pre-written basic PCR templates: a two-step and a three-step template. These can
be copied and modified as required. "In denat" stands for Initial Denaturing.

2 STEP TEMPLATE

Heated Lid 105 º

Heated Lid 105 º
Preheat Lid on

Preheat Lid on
Pause off

Pause off

- - - - - - - - - - -

- - - - - - - - - - ­In denat

In denat
Hot Start off

Hot Start off

- - -

- - ­Number cycles 30

Number cycles 30
Step 94.0 º

Step 94.0 º
Step 68.0 º

Step 68.0 º

- - - - - - - - - - -

- - - - - - - - - - ­Fina Extn

Post run
Final hold 10.0

Post hold 10.0

Other templates available include Ice bucket (incubation at 4ºC), Ligation (incubation at 15ºC) and
an RT-PCR template.

Use the “Down Arrow” key to select an

* * New progr a

-*New*-

2 STEP [2]

2 STEP TEMPLATE 501

2 STEP

3 STEP

3 STEP 3

3 STE
[ , to select ]

[ , to select ]

[ , to select ]

[ , to select ]

The Template is already defined and can

2 STEP TEMPLATE [501]

Run Method

Run Program

View Method

View Program
[ , to select ]

[ , to select ]

[ , to select ]

2 STEP

4.0 º C 5m00

4.0 º C 5m00

Stage 1

Stage 1

- - - -

- - - -

0m30 max

0m30 max
1m00 max

1m00 max

2.0 º C 5m00

2.0 º C 5m00

2 STEP

ºC

ºC

- - -

- - -

STEP TEMPLATE

STEP

eated Lid 105 º C

eated Lid 105 º C
reheat Lid on

reheat Lid on
ause off

ause off

- - -

- - -

enat

enat

ot Start off

ot Start off

tage 1

tage 1

umber cycles 30

umber cycles 30
tep 94.0

tep 94.0
tep 55.0

tep 55.0
tep 72.0

tep 72.0

inal Extn72.0

ost
inal hold 10.0 º C

ost hold 10.0 º C

existing ‘Template’ program from the
menu, e.g. ‘2 Step Template’ or ‘3 Step
Template’.

Press the “Enter” key to accept it.

be run as it is or easily copied, modified
and saved under a new name.

4.0

4.0

º

º

2.0

C 5m00

C 5m00

- - - -

- - - -

m30 max

m30 max
m30 max

m30 max
m30 max

m30 max

- - -

- - ­C 5m00

C 5m00

15

To give a program a name

To save the program

A new name can now be given to the
copied program (see below).

Using the keypad, type in the name you

To type in a name for the program, press
"Enter" and a cursor will appear in the
position shown.

wish to give the program.

The letters will scroll round with
successive presses; for example the “2”
key will give ‘A’ with one press; ‘B’ with
two presses; ‘C’ with three presses and
‘2’ with four presses. Five presses will
again give ‘A’.

When the name is complete, press
"Enter"

There are now two options:

1. Save the program and run it as it
is or

2. Edit the program then save and
run it.

A program can only be run once it has
been saved. Press the “End” key.

The prompt line will flash between
'SAVE?' and 'YES or NO'.

Press “Enter” for ‘Yes’ to save the
changes you have made.

If you press “End” for ‘No’ then all
the changes you have made will be lost.

The program is now ready to run and will
be allocated with a unique ‘Speed dial’
number which can be used to rapidly
locate the program from the main start­up screen.

“Up Arrow” or “Down Arrow” keys
to scroll through the remaining list of
options.

16

To edit a field or step in an existing
program

Programs [0]

Methods [0]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select ]

Run program

Run method
View program

View method
Edit program

Edit method
Copy program

Copy method
Delete program

Delete method
Set password

Set password

Set password
[ , to select ]

[ , to select ]

[ , to select ]

Edit a selected field or step

DONNA [7]

DONNA [7]

DONNA [7]

When the unit is switched on the display
will show this screen.

If known, type in the ‘Speed dial’ number
for the required program and press
“Enter” This will take you directly to
the required program.

If you do not know the ‘Speed dial’
number, press “Enter” to access the
list of stored programs.

Either:

1. Scroll to the required program using
the “Up Arrow” or “Down Arrow” keys

or

2. Type the first letter of the program
name in the ‘New program’ field; this
will then list all the program names
beginning with that letter. Use the “Up
Arrow” or “Down Arrow” keys to
select the required program.

Press “Enter” to accept

The full set of options for a program is
shown here; these are shown on the LCD
screen three lines at a time.

Use the “Down Arrow” and/or the “Up
Arrow” keys to
select the option you require.

Press the “Enter” key to select the
option.

Select ‘Edit program’ and a screen similar
to this will appear.

Use the “Down arrow” and/or the “Up
arrow” keys to select the field or
step you want to edit.

You can now edit the active field or step
by first pressing the “Enter” key

17

º

C

º

C

º

C

º

C

To edit a temperature, type in the required
temperature. In the example here, the
heated lid temperature is being edited.

Press “Enter” to accept.

---------------------

---------------------

---------------------

Post run

Fin extn

Fin extn

Fin hold 10.0

Fin hold 10.0

Post hold 10.0

[ , to edit ]

[ , to edit ]

[ , to edit ]

[ , to edit ]
[ to save ]

[ to save ]

[ to save ]

[ to save ]

72.0 º C 5m00

72.0 º C 5m00

72.0 º C 5m00

72.0 º C 5m00

Use the “Down Arrow” and/or the “Up
Arrow” keys to select the next field
or step you wish to edit.

To edit a field with on/off settings, first
select the field and press “Enter”

Use the “Up Arrow” and “Down Arrow”

keys to toggle between the
settings.

Press “Enter” to accept.

To edit a step with both a temperature and
a time, first press “Enter” and type in
the new temperature. Press “Enter”
again. Now type in the new time. The
default is minutes.

1. For whole minutes, type the number
required then “Enter”

2. To toggle between minutes and hours,
use the “Decimal Point” key.

3. For values less than 1 minute, first
press the “Decimal Point” key followed
by the number of seconds required.

4. For minutes and seconds, type the
number of minutes followed by the
“Decimal Point” key then the number
of seconds.

Once the values have been added, press
“Enter” to accept.

Once you have finished editing and you
are happy with the changes, press the
“End” key followed by the “Enter”
key to save.

If you press the “End” key a second
time for ‘No’ then all the changes you have
made will be lost.

18

To copy a selected program

º

C

º

C

To delete a selected program

To set a password for a selected program

If you select ‘Copy program’ a screen
similar to this will appear and the software
will automatically give the program the
next number until it is named.

Press “Enter” and type in a new name.
You will then be able to edit the program
as previously described.

If you select ‘Delete program’ a screen
similar to this will appear.

Press “Enter” to delete the program or
“End” to return to the program screen.

If you want to password protect the
program so that other users cannot edit it,
select ‘Set password’. A screen similar to
this will appear.

Type in the password you wish to give it
and press “Enter” . The program list
will then display the key symbol next to
the name to show that it is locked.

Other users will still be able to copy/view
your program but not edit it.

Option 2: Creating a new program

A second option is to create a completely new program without using templates.

A number of typical values are pre-entered

Heated lid 105ºC

Heated lid 105ºC
Preheat lid off

Preheat lid off
Pause off

Pause off

-

-

- - - - - - - - - -

- - - - - - - - - -

In denat

In denat
Hot Start off

Hot Start off

- - - - - - - - - -

- - - - - - - - - -

-

­Fin extn

Post run
Fin hold 10.0

Post hold 10.0

UNNAMED #

UNNAMED #

94.0 º C 5m00

94.0 º C 5m00

72.0 º C 5m00

72.0 º C 5m00

including:
Heated lid temperature
Preheat lid
Initial denaturation
Hot start
Final extension
Final hold
These values can be edited and the

additional stages and steps required for
cycling can be added by following the
instructions detailed on the following
pages.

19

Example programs

A couple of example thermal cycling programs are shown below.

Typical 3-Step PCR

Heated Lid 105
Preheat Lid on
Pause off

- - - - - - - - - - - - - - - -
In denat 94°c 5min
Hot Start off

- - - - - - Stage 1 - - - - - -
Number Cycles 30
Step 94°c 0m30 max
Step 55°c 0m30 max
step 72°c 0m30 max

- - - - - - - - - - - - - - - -
Post run 72°c 5m
Post hold 4ºC 10m

3-Step PCR with multiple ‘Stages’

Heated Lid 105
Preheat Lid on
Pause off

- - - - - - - - - - - - - - - -
In denat 94

Hot Start off

- - - - - - Stage 1 - - - - - -
Number Cycles 10

step 94
step 60
step 72

- - - - - - Stage 2 - - - - - -
Number Cycles 20

step 94
step 55
step 72

- - - - - - - - - - - - - - - -
Post run 72

Post hold 4ºC 10m

°c 5min

°c 0m30 max
°c 0m30 max
°c 0m30 max

°c 0m30 max
°c 0m30 max
°c 0m30 max

°c 5m

Programming

* * New program ** []

-*New*- []

2 STEP TEMPLATE 501

2 STEP 2
3 STEP TEMPLATE 502

3 STEP 3
[ , to select ]

[ , to select ]

To add a stage and then edit it

Create a new program by selecting

-* New *- from the menu and press “Enter”

Give the program a name and edit any of
the default fields as described above.

Use the “Down Arrow” key to scroll to
the dotted line below ‘Hot Start’; it will
start to flash.

Press "Enter" to insert a stage

20

To insert additional steps

To delete a step

A new stage will be inserted which
consists of a ‘Number cycles’ field and
one step.

Edit the number of cycles by typing the
number required then press "Enter"

Use the “Down Arrow” key to move to
the step.

Press “Enter” to edit the step as
described above.

Press “Enter” again to accept.

To insert a new step before the first step,
use the “Up Arrow” or “Down Arrow”
keys to select ‘Number cycles’.

Press the “Decimal Point” key to insert a
new step.

To insert a new step after an existing step,
use the “Up Arrow” or “Down Arrow”
keys to select the step.

Press the “Decimal Point” key to insert a
new step.

Use the “Up Arrow” or “Down Arrow”
keys to select the step you wish to delete.

Press "Delete" to delete the step.

The prompt line will flash between 'DEL
STEP?' and 'YES or NO'.

Press “Enter” to delete the step.
or
Press “End” to return to editing the

step.

21

-

-

-

To add a new stage before an existing
one

To add a new stage at the end

- - - - - - - - - -

- - - - - - - - - -

- - - - - - - - - -

Fin extn 72.0 º C 5m00

Post run 72.0 º C 5m00
Fin hold 10.0

Post hold 10.0
[ to insert stage ]

[ to insert stage ]

[ to insert stage ]

72.0 º C 5m00

To delete a stage

ºC

ºC

ºC

Use the “Up Arrow” or “Down Arrow”
keys to highlight the stage number.

Press "Enter"

A new stage will be added before the
existing stage. The other stage numbers
will be adjusted as appropriate. The new
stage can now be edited as described
above.

Use the “Up Arrow” or “Down Arrow”
keys to highlight the dotted line below the
last stage.

Press "Enter"

A new stage will be added with the next
consecutive number. The new stage can
now be edited as described above.

Use the “Up Arrow” or “Down Arrow”
keys to highlight the stage you wish to
delete.

Press "Delete"

The prompt line will flash between 'DEL
STAGE?' and 'YES’ or ‘NO'.

Press “Enter” to delete the stage.

22

To insert a ‘pause’ into a program

To insert a pause after an existing stage,
follow the steps for inserting a stage as
above.

Highlight the ‘Number cycles’ line then
press “Pause”

The prompt line will flash between
‘CHANGE TO PAUSE?’ and ‘YES or NO’.

Press “Enter” to insert a pause.

The stage number will then be highlighted
with ‘Pause’ as the only line.

23

To program increment or decrement temperature or time.

Under normal circumstances, the Hold Temperature of all steps is constant. However, it is possible
to automatically increment or decrement the temperature of a specified step of a programme.

Temperature

Temperature

1

1

1

1

2

2

Cycle 1 Cycle 3Cycle 2 Cycle 4 Cycle 5

Cycle 1 Cycle 3Cycle 2 Cycle 4 Cycle 5

1

θ

3

3

2

2

1

1

3

3

θ+∂θ

2

2

1

3

3

θ+2∂θ

2

2

1

1

3

3

θ+3∂θ

2

2

1

1

3

3

θ+4∂θ

Temperature profile of incremented Hold Temperature at step 3 of each cycle

The Hold Temperature of the incremented/decremented step is the defined Hold Temperature plus
the summation of the increments/decrements. The first cycle is never incremented/decremented,
only subsequent cycles. If you select a decrement, the Hold Temperature is prevented from falling
below 4°C. If you select an increment, the Hold Temperature is prevented from rising above 99°C.

Similarly, under normal circumstances, the Hold Time of all steps is constant. However, it is
possible to automatically increment or decrement the duration of a specified step of a program.

1

1

1

1

1

1

1

1

1

1

1

1

3

3

3

3

3

3

3

3

3

3

Temperature

Temperature

2

2

Cycle 1 Cycle 3Cycle 2 Cycle 4 Cycle 5

Cycle 1 Cycle 3Cycle 2 Cycle 4 Cycle 5

t

2

2

t+∂t

2

2

2

2

t+2∂t t+3∂t t+4∂t

2

2

Temperature profile of incremented Hold Time at step 3 of each cycle

The Hold Time of the incremented/decremented step is the defined Hold Time plus the summation
of the increments/decrements. The first cycle is never incremented/decremented, only subsequent
cycles. If you select a decrement, the Hold Time is prevented from falling below one second.

Use the “Up Arrow” or “Down” Arrow”
keys to move to the step where you want
an increment or decrement temperature or
time.

Press “Enter” to go into edit mode.

Press “Pause”

24

The prompt line will change to flash
between ‘CHANGE STEP?’ and ‘YES’ or
‘NO’.

Press “Enter”

When you run the program it will

The cursor will again move into the edit
mode.

Now press the “Up Arrow” key

The step will change to ‘fst’, meaning
“first”, and the software will insert another
line after it entitled ‘lst’, meaning “last”.

Press “Enter” twice to go into edit
mode.

Use the “Alpha/numeric” keys to change
the values of the ‘fst’ line to the first
temperatures and/or times you require.

Press “Enter” after each field you
change.

You will exit ‘Edit Mode’ when you reach
the end of the line.

Use the “Down Arrow” key to move
onto the ‘lst’ line.

Press “Enter” to edit the step.

Use the “Alpha/numeric” keys to change
the values of the ‘1st’ line to the final
temperatures and/or times you require.

Press “Enter” for each field you
change.

You will exit ‘Edit Mode’ when you reach
the end of the line.

automatically increment or decrement in
equal steps from the first time and/or
temperature to the last over the number of
cycles in the stage. For example: if the

25

To save the program

d

Run Program

Run metho

View method

View Program
[ , to select ]

[ , to select ]

[ , to select ]

GEORGE [10]

GEORGE [10]

GEORGE [10]

Stopping what you are doing

first temperature is 65°C and the last
temperature is 55°C, over 30 cycles the
temperature will decrease 0.33°C each
cycle. Similarly, in the example shown, the
time would increase from 30 seconds to 1
minute 30 seconds in 2 second
increments.

A program can only be run once it has
been saved. Press the “End” key.

The prompt line will flash between 'SAVE?'
and 'YES or NO'.

Press “Enter” for ‘Yes’ to save the
changes you have made.

If you press “End” for ‘No’ then all the
changes you have made will be lost.

The program is now ready to run and will
be allocated with a unique “Speed dial”
number which can be used to rapidly
locate the program from the main start-up
screen.

Use the “Up Arrow” and “Down Arrow”
keys to scroll through the list of options.

At any time during programming the
CYCLER, when you are satisfied with the
program, you can finish and accept what
you have done by first pressing the “End”
key.

Then follow the instructions on screen. If
you are not sure, wait for the instructions
in the prompt line to scroll back to the first
line that you see.

26

To run a program

When the unit is switched on the display

Programs [0]

Methods [0]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select ]

If known, type in the ‘Speed dial’ number

Programs [7]

Methods [7]

Information

Information
Configuration

Configuration
[ , to select ]

[ , to select ]

* * New program ** []

* * New Methods ** []

2 STEP TEMPLATE 501

2 STEP 2
3 STEP TEMPLATE 502

3 STEP 3
[ , to select ]

[ , to select ]

To run the program, select ‘Run program’

Run Program

Run method

View Program

View method
[ , to select ]

[ , to select ]

[ , to select ]

A screen similar to this one will appear.

[ RUN PROGRAM ? ]

[ RUN METHOD ? ]
[ Yes or No ]

[ Yes or No ]

DONNA [7]

DONNA [7]

DONNA [7]

DONNA

DONNA

will show this screen.

for the required program and press
“Enter” This will take you directly to the
required program.

If you do not know the ‘Speed dial’
number, press “Enter” to access the
list of stored programs.

Next either:

1. Scroll down to the required program
using the “Up Arrow” and “Down
Arrow” keys.

2. Or type the first letter of the program
name in the “New program” field; this
will then list all the program names
beginning with that letter. Use the “Up
Arrow” and “Down Arrow” keys
to select the required program.

Press “Enter” to accept
For example ‘Donna’.

and press "Enter"

Press “Enter” to start the run.

27



Cycle 4/30 56m08

Cycle 4/30 56m08

Cycle 4/30 56m08
Sample 58.0

Sample 58.0

Sample 58.0 5.7
Hold @ 58.0

Hold @ 58.0

Hold @ 58.0 º C 00m17
[ to STOP ]

[ to STOP ]

[ to STOP ]
[ to PAUSE ]

[ to PAUSE ]

[ to PAUSE ]
[ for info ]

[ for info ]

[ for info ]

Manual pause

To pause a program while it is running,

Cycle 24/30 19m26

Cycle 24/30 19m26

Cycle 24/30 19m26
Sample 72.0

Sample 72.0

Sample 72.0 2.7 /Sº
Hold @ 72.0

Hold @ 72.0

Hold @ 72.0
[ PAUSE ? ]

[ PAUSE ? ]

[ PAUSE ? ]
[ YES or NO ]

[ YES or NO ]

[ YES or NO ]

The unit will emit a beeping sound while

Cycle 24/30 19m26

Cycle 24/30 19m26

Cycle 24/30 19m26
Sample 72.0

Sample 72.0

Sample 72.0 5.7 /Sº
Paused

Paused

Paused
[ to STOP ]

[ to STOP ]

[ to STOP ]
[ to CONTINUE ]

[ to CONTINUE ]

[ to CONTINUE ]
[ for info ]

[ for info ]

[ for info ]

Manual Stop

To stop a program while it is running,

Cycle 28/30 10m39

Cycle 28/30 10m39

Cycle 28/30 10m39

Cycle 28/30 10m39
Sample 94.0

Sample 94.0

Sample 94.0

Sample 94.0 5.7 /Sº
Hold @ 94.0

Hold @ 94.0

Hold @ 94.0

Hold @ 94.0
[ STOP PROGRAM

[ STOP PROGRAM

[ STOP PROGRAM

[ STOP PROGRAM
[ YES or NO ]

[ YES or NO ]

[ YES or NO ]

[ YES or NO ]

When a program is stopped the unit will

º C

º C

C 00m17

C 00m17

º

º

C

C

C

º

º

C 00m10

C 00m10

C 00m10

º

º

º

º C

º C

C

C

C

C

C

º

º

º

C 00m10

C 00m10

C 00m10

C 00m10

º

º

º

º

? ]

? ]

? ]

? ]

/S º

During the run the LCD screen will report:

1. The cycle number

2. The time remaining (counting down
in seconds)

3. The sample temperature (whether
holding or ramping)

4. Maximal ramp rate

5. The current step of the run

6. A count down of the hold time.

An example is shown here.

press “Pause”
The run will continue but the prompt line

will alternate ‘PAUSE?’ and ‘YES or NO’

To confirm that you want the program to
pause press “Enter”

If you have pressed the “Pause” key by
mistake and you want the program to
continue, press “End”

paused.

To resume the run, press “Pause ”
followed by “Enter” to continue.

press “End”
The run will continue but the prompt line

will alternate ‘STOP PROGRAM?’ and ‘YES
or NO’

To confirm that you want to stop the
program press “Enter”

If you have pressed the “End” key by
mistake and you want the program to
continue, press “End” again.

emit a beeping sound and the original
program screen will appear.

28

Program Information

-

2

-

0

2

m

.

Pressing “Enter” while a program is
running will give information about the
current run including which program is
actually running and the unit status e.g.
holding or ramping.

An example is shown here.

7. Information

The Information field on the front screen
contains all the unit-specific information
such as serial number and software
version.

Press “Enter” to access the unit
information.

The complete list is displayed here.

Block 20x0.5ml

Block Type: 48x0.
Block s/n

Block id
Unit s/n

Unit s/n C3C123456
S/w version 14.zz

S/w version 6
H/w version 01

H/w version 2.ZZ

address 1

Comms

Comms
Unit cycles 624

Unit cycles 624
Block cycles 69

Block cycles 69

address 1

139160

123456789
GP0000

zz

l

1

8. Configuration

Warning! The Configuration software should only be accessed by designated personnel, as some

parameters can be changed or may be lost when using it.

The Configuration field on the front screen

Programs [0]

Methods [0]
Information

Information

Configuration

Configuration

[ , to select ]

[ , to select ]

allows a system administrator access to
set up all the default settings for the
programs, time and date settings and to
change and remove passwords.

29

Access to the ‘Configuration’ set up is

d

d

0

password protected.
Default admin passwords is 1234

1234

There are a number of options which can

Program defaults

Settings
Settings

Passwords
Passwords

Format memory
Controller reset

Self-calibrate

Settings

Program defaults

Settings

Settings

Settings

Passwords
Passwords

Format memory

Controller reset

Self-calibrate

To enter configuration, use the alpha keys
to type in ‘1234’

Press “Enter”

be changed; these are listed here.

Use the “Up Arrow” and “Down Arrow”
keys to select then press “Enter” to
access any of the options. Each option is
discussed in detail below.

Highlight ‘Settings’ then press “Enter”

Highlight ‘Settings’ then press “Enter”

Program defaults

Settings

Passwords

Passwords

Format memory

Controller reset

Self-Calibrate

The complete list of settings is given here.

Set date xx/xx/xx

Set date xx/xx/xx

Set date xx/xx/xx

Set time

Set time xx:xx

Set time xx:xx

Auto restart on

Date format

Date format
Auto restart on

Auto restart on

Beeper on

Beeper on

Beeper on

Coms address 1

address 1

Coms

Coms

Coms speed 192

Coms

Coms
[ , to select ]

[ , to select ]

[ , to select ]

Edit any line as described for ‘Program

address 1
speed 4800

speed 4800

xx:xx

my

my

0

Auto restart “on” will allow the unit to
restart from where it left off should there
be a power failure and the power returns.

The “Comms address” refers to the
location of a unit in a daisy chain and
must be unique if there are several units
linked to each other.

The optimum “Coms speed” is set at

19200. When using a control software,
ensure all cyclers are set to the same
value.

defaults’ above. Press “Enter” to
accept the new value.

30

When you have finished, press the “Enter”
key to go back to the ‘Configuration’ menu.

Passwords

The ‘Passwords’ function allows the

Settings

Program defaults
Settings

Passwords

Passwords

Format memory

Controller reset

Self-calibrate

Controller reset

The ‘Format memory’ will delete all saved

Program defaults

Settings
Settings

Passwords
Passwords

Format memory

Self-calibrate

Controller reset

Format Memory

CONTROLLER RESET

To delete all the programs, press “Enter”

This will delete

This will delete
all programs

all methods
[ SURE ? ]

[ SURE ? ]
[ YES NO ]

[ YES NO ]

administrator to change the ‘Admin
password’ (which allows access to
Configuration) and also to delete any
passwords associated with programs.

Highlight ‘Passwords’ then press “Enter”

The screen will appear as opposite.

We suggest that you change the ‘Admin
password’ at this stage in order to protect
the configuration settings.

Use the “Up Arrow” key to highlight
‘Admin passwd’

Press “Enter” and type in the new
password. Repeat to confirm and accept.

The screen will go back to the
‘Configuration’ menu.

To delete a password associated with a
program, use the “Up Arrow” and “Down
Arrow” keys to highlight the
program.

Press “Enter”

Press “Enter” again to delete the
password.

programs from the unit.

Highlight ‘Format memory’ then press
“Enter”

Set ADMIN PASSWORD to 1234.

31

9. Notes on transferring protocols from other thermal cyclers

The CYCLER TCY heats at over 3.6°C/s and provides the highest levels of temperature uniformity.
Many slower machines have historically begun the countdown on hold times before the set
temperature is reached in order to avoid any overshooting in sample temperature. The slower the
heating rate the more significant the loss in hold time, i.e. if a 30 second hold time is set at 55°C
then perhaps 5 to 10s will be lost in between the start of the time countdown and actually reaching
the set temperature. The overall effect of this method of control is that your sample, if cooling from
a higher temperature, is subjected to an environment with an elevated temperature compared to
the target temperature for a significant part of the hold time.

The CYCLER TCY provides the user with ‘what-you-program-is what-you-get’. Due to the rapid
and responsive nature of the Peltier heating system, the time between the timer countdown
initiating and actually reaching the set temperature has been reduced to as little as 1s. This
ensures that the sample is only subjected to the exact temperature required.

Taking the above into consideration it must therefore be noted that care must be taken when re­optimizing protocols from a slower machine.

Trouble Shooting

1. The optimum annealing temperature may in fact be higher than the set temperature used
in the slower machine. Try increasing it by 1 or 2°C.

2. The hold time can be reduced once the optimum temperature has been found. Try
reducing it by 5 to 10s.

32

10. User maintenance

Cleaning your CYCLER

The heating/cooling block, including wells and flat surfaces, should be cleaned regularly to ensure
optimum heat transfer to the samples. Always clean the block if there has been a spillage. Use a
cloth or cotton buds dipped in a fresh, 50:50 water/isopropanol solution and make sure that no
deposits are left in the wells.

In the case of radioactive spillages the heater block can be removed from the unit for more
detailed cleaning. Omega Engineering, Inc. recommend that you use a proprietary cleaning agent
and follow the manufacturer’s instructions. The heating/cooling block is made of aluminum,
therefore an agent such as Neutracon (from Decon Labs , Inc.), suitable for nonferrous metals
should be used. However, remember that other parts of the unit are made of ferrous materials and
may be damaged by spillage onto them.

Heater Block removal

Before cleaning your unit, disconnect from the power supply and allow it to cool to below 50°C.
Remove the four screws on the underside of the unit and drop the block/fan assembly down.
Unplug the assembly from the wiring and remove the assembly from the unit. Refitting the
block/fan assembly is the reverse procedure; be careful of the wires as you refit the block.

TCY

Underside of the CYCLER

the block/fan assembly in place

The outer case of the CYCLER TCY can be cleaned with a cloth dipped in water or ethanol
(methanol or formaldehyde can also be used). No part of the case or cover should be immersed in
the solvents. Do not use aggressive solvents such as acetone, or abrasive cleaners.

Four screws which hold

33

11. Some frequently asked questions

Q1 What is the ‘Pause’ function at the start of the program used for?
A1 Some users prefer to preheat the heated lid before placing the samples into the

unit. The pause feature is used to stop the unit a fter the 4 minut e heated lid
preheat step. It will also sound an audible alarm indicating that the machine is
ready for the sample tubes or pla te to be added. Pressing the “Pause” key
followed by the “Enter” key will commence the remaining program.

Q2 Why do you have to press some keys twice to make the unit do what you want

it to do?

A2 With many of the program f eatures there is a fail-safe function which asks if

you are sure you want to perform a particular action. You are required to press
one key to select a function followed by a second to accept it.

Q3 What is ‘Hot Start’?
A3 A “hot start” is used for reducing non-specific product for mation during the

first cycle of amplification. The ‘Hot S tart’ programming step is used to pause
the instrument at a specific temperature, typically around 70ºC, after the initial
template denaturation. The reason is to allow the manual addition of

unmodified Taq DNA polymerase which may loose activity if added during the
initial 5min denaturation. Heat-activated Taq or Hot Start enzy mes do not

require this step.

Q4 What is the incremental function? (See page 24).
A4 Incremental timing and temperature are used to increase or decrease either the

time or temperature incrementally over the number of cycles in a stage.

Incrementation of extension time is used with ‘Long PCR’ which is when large

template fragments are to be a mplified (e.g. 27 kb lambda DNA, 40kb ge nomic
DNA).

Decremental temperature is used for protocols such as ‘Touchdown PCR’

where one starts with a high annealing temperature in the first cycle and
gradually decreases the temperature over the numbe r of cycles in the stage.
This ensures that only the specific product is amplified.

Q5 The heat-up ramp-rate in the specification is 3.6°C/second yet I can only

manually set it to 2.0°C/second. Why is this?

A5 If you set the ramp-rate to max the block will heat at 3.6°C/second the unit sets

its own control parameters. If y ou program a ramp-rate the control parameters
reduce the ramp-rate. This is a feature of the software and not the actual ramp­rate.

34

12. Additional information

Brief fault finding notes and a list of replacement parts are given in this section.
Note that this equipment should only be dismantled by properly trained personnel. Removing the

outer cover exposes potentially lethal power voltages.
There are no user serviceable parts within this equipment.

Fault Finding

Should you encounter problems with your TCY contact Omega Flow Engineering for assistance.

Fuses

If neither the power light nor display on the front panel is lit, one of the two fuses may have blown.
Check that there is no external cause, such as a faulty plug or lead. Check both fuses and replace
the faulty fuse with a new one of the correct value (fuse values are given on the label next to the
power inlet). Note that fuses should only be replaced by a qualified electrician.

The holder for the two fuses is built into the power input socket. First remove the power cable and
then gently prise the fuse drawer open with a flat-bladed screwdriver or similar tool.

Each fuse can be removed by using the screwdriver as a lever.
Exchange the faulty fuse in the fuse holder for a working fuse of the correct value. Finally, replace

the fuse drawer in the fuse compartment and push the drawer shut.
Fuses which blow repeatedly indicate a serious fault and you should return the unit to your

supplier for repair.

The heated lid over-temperature cut-out

The heated lid is fitted with an independent circuit to protect it from overheating. In the unlikely
event of an over-temperature problem with the lid, the unit is fitted with a thermal fuse which will
remove power to the heater plate should the maximum temperature be exceeded.

Insulation testing

This equipment is fitted with RFI suppression circuitry. Any check of the electrical insulation by
means of high voltage dielectric testing (for example as in BS EN 61010-1) must be carried out
using only a TCY voltage.

This unit contains semiconductor components which may be damaged by electric field effects.

Interchangeable blocks

The block can be removed and replaced by another of the same sort or of a different sort. The
software will register the change and set up the unit for the new block.

Remove the four screws on the underside of the unit and drop the block/fan assembly down.
Unplug the assembly from the wiring and remove the assembly from the unit. Refitting the
block/fan assembly is the reverse procedure; be careful of the wires as you refit the block.

35

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 36 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month
grace period to normal three (3) year product warranty to cover handling and shipping time. This
ensures that OMEGA’s customers receive maximum coverage on each product.

If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Department will issue an Authorized Return (AR) number immediately upon phone or written request.
Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no
charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components in which wear is not warranted, include but are not
limited to contact points, fuses, and triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for any
damages that result from the use of its products in accordance with information provided by
OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the
company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF
TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF
LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to
indem
co mpone nt upon which liab ility is based. In no event s hall OMEGA be liable for
consequential, incidental or special damages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no responsibility
as set forth in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify
OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the
Product(s) in such a manner.

nification, strict liability or otherwise, shall not exceed the purchase price of the

this order, whether based on contract, warranty, negligence,

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVO I D
PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.

The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.

FOR WARRANTY
following information available BEFORE
contacting OMEGA:

1. Purchase Order number under which the product
was PURCHASED,

2. Model and serial number of the product under
warranty, and

3. Repair instructions and/or specific problems
relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords
our customers the latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2009 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,

reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the
prior written consent of OMEGA ENGINEERING, INC.

RETURNS, please have the

FOR NON-WARRANTY REPAIRS,
for current repair charges. Have the following
information available BEFORE contacting OMEGA:

1. Purchase Order number to cover the COST
of the repair,

2. Model and serial number of the product, and

3. Repair instructions and/or specific problems
relative to the product.

consult OMEGA

Where Do I Find Everything I Need for

Process Measurement and Control?

OMEGA…Of Course!

Shop online at omega.com

SM

TEMPERATURE

Thermocouple, RTD & Thermistor Probes, Connectors, Panels & Assemblies
Wire: Thermocouple, RTD & Thermistor
Calibrators & Ice Point References
Recorders, Controllers & Process Monitors
Infrared Pyrometers

PRESSURE, STRAIN AND FORCE

Transducers & Strain Gages
Load Cells & Pressure Gages
Displacement Transducers
Instrumentation & Accessories

FLOW/LEVEL

Rotameters, Gas Mass Flowmeters & Flow Computers
Air Velocity Indicators
Turbine/Paddlewheel Systems
Totalizers & Batch Controllers

pH/CONDUCTIVITY

pH Electrodes, Testers & Accessories
Benchtop/Laboratory Meters
Controllers, Calibrators, Simulators & Pumps
Industrial pH & Conductivity Equipment

DATA ACQUISITION

Data Acquisition & Engineering Software
Communications-Based Acquisition Systems
Plug-in Cards for Apple, IBM & Compatibles
Datalogging Systems
Recorders, Printers & Plotters

HEATERS

Heating Cable
Cartridge & Strip Heaters
Immersion & Band Heaters
Flexible Heaters
Laboratory Heaters

ENVIRONMENTAL
MONITORING AND CONTROL

Metering & Control Instrumentation
Refractometers
Pumps & Tubing
Air, Soil & Water Monitors
Industrial Water & Wastewater Treatment
pH, Conductivity & Dissolved Oxygen Instruments

M-5380/0114