Olivetti OFX 1100 Instruction Manual

Facsimile

OFX 1100

INSTRUCTIONS

Part Number 056831N-01

PUBLICATION ISSUED BY:

Olivetti Lexikon, S.p.A.
Documentazione
Via Jervis, 77 - 10015 Ivrea (Italy)

Copyright © 1997, Olivetti
All rights reserved

The manufacturer reserves the right to carry out modifications to the product described in this manual
at any time and without any notice.

The mark affixed to the product certifies that the
product satisfies the basic quality requirements.

Your attention is drawn to the following actions that could compromise the characteristics of the product:

• incorrect electrical supply;

• incorrect installation; incorrect or improper use, or, in any case, not in accordance with the warnings
given in the User Manual supplied with the product;

• replacement of original components or accessories with others of a type not approved by the
manufacturer, or carried out by unauthorized personnel.

ATTENZIONE: QUESTA APPARECCHIATURA DEVE ESSERE COLLEGATA A TERRA
WARNING: THIS EQUIPMENT MUST BE EARTHED.
ATTENTION : CETTE UNITE DOIT ETRE CONNECTEE A LA TERRE.
ACHTUNG: DIESES GERÄT MUSS EINEN ERDUNGSANSCHLUSS HABEN.
ATENCION: ESTE EQUIPO DEBE ESTAR CONECTADO A UNA TOMA DE TIERRA.
APPARATET MÅ KUN TILKOBLES JORDET STIKKONTAKT.
APPARATEN SKALL ANSLUTAS TILL JORDAT NÄTUTTAG.
LAITE ON LIITETTÄVÄ MAADOITETTUUN PISTORASIAAN.

LEDEREN MED GRØN/GUL ISOLATION MÅ KUN TILSLUTTES EN KLEMME MÆRKET

.

The wall socket must be easily accessible and in close proximity. To disconnect the machine from the
electrical power supply, remove the power cable plug from the wall socket.

- Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep - Cut off and keep -

QUICK REFERENCE GUIDE

CHANGING DATE AND TIME ENTERING YOUR NAME AND FAX NUMBER TRANSMITTING A DOCUMENT

TO MAKE ONE OR MORE COPIES

QUICK REFERENCE GUIDE

TRANSMITTING A DOCUMENT FROM
MEMORY

CHANGING/REST ARTING//CANCELLING A
TRANSMISSION FROM MEMORY

PRINTING TRANSMISSION, ACTIVITY AND
BRO ADCAST TRANSMISSION REPORTS

READ THESE IMPORT ANT RECOMMEND A TIONS FIRST ...

The fax machine that you have purchased is a high
quality product satisfying all requisites indicated in
the guidelines on the previous pages.
For its best use you should follow the general rec­ommendations indicated hereafter.

these settings and the ones indicated in the manual
may not always be the same: it is suggested that you
print them out before making any modifications.

MAINTENANCE ...

• When cleaning the fax, first of all disconnect it

LOCA TION ...

• Place the fax machine on a stable, flat surface

with no vibrations, in order to avoid falls which
could cause injury to people or damage to the
product.

• Keep the fax away from water or steam sources,
excessive heat sources and dusty rooms. Also,
do not expose it to direct sunlight.

• Keep the fax away from other electrical or elec­tronic appliances which may generate interfer­ences, e.g. radio, television, etc.

• Do not surround the fax with books, documents
or objects which reduce the space necessary for
air circulation. Ideal environmental conditions for
its location are from 5°C to 35°C with a humidity
rate between 20% and 80%.

• Never introduce foreign bodies (liquids included)

• Never try to repair the fax if you do not have the

• When you replace components (accessories in-

CONNECTION TO THE ELECTRICAL POWER
SUPPL Y ...

• The fax machine is provided with a power cable
with a grounded plug. If your wall power socket
does not allow plug insertion or if it does not have
a ground, get in touch with a qualified electrician
to update your electrical mains outlet to the cur­rent standards.

• Make sure that the power cable is easily accessi­ble without impeding the passage, avoiding tread­ing on, or tripping over it.

• Make sure that power voltage and frequency of
the electrical outlet correspond to the power volt­age and frequency values indicated on the rear
plate of the fax machine.

• Never connect the fax to a multiple plug or to an
extension cable which already has another ap­pliance connected: poor electrical contact may
cause overheating and originate fire or electrical
shocks.

• If any of the following conditions occur, discon-

• Before operating with your fax machine, read

CONNECTION TO THE TELEPHONE LINE ...

As the connection of the fax machine, telephone,
answering machine and other devices to a telephone
line is subject to national standards, please refer to
the regulations in force in your own country.

• The fax machine has already been set for opera-

• If you do not use the fax machine for long peri-

INST ALLATION AND SET -UP PARAMETERS ...

At national level, the settings and set-up parameters
for each installation may change according to the
requirements or individual user needs. Therefore,

from the electrical power supply. Use only a damp­ened cloth. Do not use corrosive substances, such
as solvents, alcohol, petrol or abrasive compo­nents.

in the fax machine: their accidental contact with
powered parts may cause a fire or electric shocks.

REPAIRS ...

necessary competence: by removing the outer
casing, you may risk electrical shocks or other
injury. Always call a qualified service technician.

cluded), make sure that you use only original ma­terial approved by the manufacturer. Use of other
material might compromise the safety features,
besides being a cause of fire and electrical shocks.

nect the fax from the power supply and contact a
qualified service technician:

- the power cable, or its plug are damaged or
worn

- the outer casing is damaged

- liquid has been poured inside by accident (rain
included!)

- the fax machine does not respond correctly to
the instructions given on this manual. In this
case, carry out only the adjustments indicated
for the function which is causing the problem.
Incorrect or unauthorized intervention may
cause damage which requires additional work
for the service technician.

FOR CORRECT USE ...

carefully all the instructions contained in this
manual. Keep the manual for further consulta­tion.

tion according to the standards of the telephone
network within your country.

ods it should be disconnected from the power
supply to avoid damage from power surges and
peaks.

INDEX

HOW TO INSTALL 1

PACKAGE CONTENTS ... ........................................1

INSTALLING ... ......................................................... 1

CONNECTING TO THE ELECTRICAL

POWER SUPPLY AND TELEPHONE LINE ... ......... 2

Connecting to the electrical power supply ... .......... 2

Connecting the Fax Machine ... ..............................2

Connecting the Telephone/Answering Machine... .. 2

LOADING PAPER ... .................................................3

CHANGING THE DATE AND TIME ... ......................3

INSTALLING THE PRINT HEAD ... ..........................4

ONLY YOUR NAME AND YOUR FAX NUMBER

ARE MISSING ... ...................................................... 5

Setting the name ... .................................................. 5

Setting the fax number ... ........................................ 6

Name and fax number position ... ........................... 6

Changing the position ... .......................................... 6

IF THE TRANSMISSION IS NOT

SUCCESSFUL ... ....................................................15

RECEIVING A DOCUMENT ... .............................. 15

RECEPTION MODES ... ........................................1 6

Manual reception ... ............................................... 1 6

Automatic reception ... ........................................... 16

Automatic reception with call type recognition ... .. 1 6

Receiving with an external answering device ... ... 1 7

USING THE TELEPHONE CONNECTED

TO THE SAME LINE ... ..........................................1 8

Transmitting a document by dialling the

number on the telephone ... .................................. 1 8

MAKING A COPY ... ............................................... 1 9

PROGRAMMING ONE-TOUCH DIAL AND

SPEED DIALLING ... ..............................................1 9

One-touch dial ... .................................................... 1 9

Speed dialling ... .....................................................2 1

TRANSMITTING WITH ONE-TOUCH DIAL ... ...... 2 1

CONFIGURING THE F AX TO THE
TELEPHONE LINE 7

CONNECTING TO A PUBLIC LINE ........................ 7

CONNECTING TO A PRIVATE LINE (PBX) ........... 8

FOR EVERYD AY USE 9

WHICH DOCUMENTS YOU CAN USE ................. 10

INSERTING THE DOCUMENT IN ADF... ..............10

TRANSMITTING A DOCUMENT ... ....................... 1 0

PARTICULAR DIALLING CASES ... .......................1 1

TRANSMITTING A DOCUMENT AT A

PRE-SET TIME ......................................................12

CHANGING/CLEARING A PRE-SET DELAYED

TRANSMISSION ... ............................................... 13

TRANSMITTING A DOCUMENT FROM THE

MEMORY ... ............................................................ 13

CHANGING/RESENDING/CLEARING A

PRE-SET MEMORY TRANSMISSION ... ...............1 4

TRANSMITTING WITH SPEED DIALLING ... ....... 2 2

CALLING WITH ONE-TOUCH DIAL ... ..................2 2

CALLING WITH SPEED DIALLING ... ...................2 2

PRINTING REPORTS AND LISTS ... .................... 2 2

Reports ... ............................................................... 22

Enabling/disabling automatic printing of

transmission report and error report .... ............... 2 3

Enabling/disabling automatic printing of

broadcast report ... ................................................ 2 3

Enabling/disabling automatic printing of data

relative to delayed transmission ... ........................ 2 4

Printing on request the transmission report,

the activity and broadcast report ............................ 24

How to interprete the reports ... .............................. 24

Lists......................................................................... 25

Printing the set-up parameters ............................... 25

Printing the configuration parameters list,
the data stored in the one-touch dial keys and the

speed dialling codes... ............................................ 25

i

FOR A MORE SOPHISTICA TED USE 26

ADJUSTING THE SHEET FEEDER ...................... 26

REDUCING THE PRINT AREA OF A

RECEIVED DOCUMENT ... ................................... 27

RECEIVING A DOCUMENT LONGER THAN

THE PAPER SIZE ... ..............................................2 7

ADJUSTING THE CONTRAST AND
RESOLUTION OF A DOCUMENT TO BE

TRANSMITTED OR COPIED ... ............................ 2 8

SETTING AUTOMATIC RESOLUTION ... .............. 2 8

ENABLING/DISABLING THE RE-SENDING OF A

FAILED TRANSMISSION FROM MEMORY ... ...... 29

TRANSMITTING/RECEIVING A DOCUMENT

WITH THE POLLING FACILITY ... ........................ 2 9

What is polling ... ....................................................2 9

Diagnostic result interpretation .............................. 38

CLEANING THE ELECTRICAL CONTACTS

OF THE PRINT HEAD ... ........................................3 9

CLEANING THE PRINT HEAD PAD ... ..................4 0

CLEANING THE OPTICAL READER ... .................4 0

CLEANING THE CASING ... .................................. 4 1

REMOVING JAMMED DOCUMENTS ... ............... 4 1

REMOVING JAMMED PAPER ... ...........................4 2

SOLVING SMALL PROBLEMS ... .......................... 43

ERROR CODES ... .................................................4 4

SIGNALS AND MESSAGES ... .............................. 45

Acoustic signals ... .................................................. 4 5

Error messages on display ... ................................ 4 5

Making the transmission request

(polling for reception) ... ......................................... 2 9

Changing/deleting a previously set polling

reception operation ... ............................................ 30

Programming the fax machine to poll a

document (polling in transmission) ... ................... 30

HEARING THE CONNECTION TONES ... .............30

ADJUSTING THE LINE TONES

VOLUME ... ............................................................. 3 1

ADJUSTING THE VOLUME OF ACOUSTIC

SIGNALS ... ............................................................ 31

REDUCING THE SPEED TRANSMISSION ... .......3 1

ENABLING/DISABLING THE ECM MODE ... ........3 2

ENABLING/DISABLING TELEDIAGNOSIS ... ...... 3 2

SPEEDING UP ONE-TOUCH DIAL FOR

TELEPHONE CALLS ... .........................................3 3

CHANGING THE REMOTE CONTROL CODE ... . 3 3

CHANGING THE NUMBER OF RINGS ................3 4

CHANGING THE BEEPER DURATION ... .............3 4

APPENDIX 47

OTHER ACOUSTIC SIGNALS ... ........................... 4 7

OTHER MESSAGES ON DISPLAY ... ....................47

TECHNICAL DATA ... ..............................................4 8

EXAMPLE STANDARD FORM ITU-TS TEST

SHEET N°1 (SLEREXE LETTER) ..........................4 9

WHERE WE TALKED ABOUT 50

CONSOLE (Fold-out)

CHANGING THE SILENCE LAPSE ... ...................3 5

KEEPING IT EFFICIENT 36

REPLACING THE INK CARTRIDGE ... ................. 3 6

REPLACING THE PRINT HEAD ... ........................3 7

PRINT HEAD CLEARING PROCEDURE AND

MANUAL NOZZLE TESTING ... ............................ 3 8

ii

1

TEL 2TEL1 LINE

10

2
4

3
5

12

6

7

8

9

11

1. Plain paper sheet feeder (ASF) adjustable according to the following paper formats: A4, Letter and Legal.

Maximum capacity: 70 sheets.

2. Automatic document feeder for transmitted/copied documents (ADF). Maximum capacity: 10 sheets A4, A5,
Letter and Legal.

3. Paper guide. Adjustable according to the transmitted/copied document width.

4. Display

5. Operator console

6. Extendible exit support for original documents

7. Exit support for received/copied documents

8. Print head compartment cover

9. Print head compartment

10. Connection sockets

11. Optical scanner

12. Loudspeaker

HO W T O INSTALL

P A CKA GE CONTENTS ...

In addition to the fax machine, which is supplied with
a power cord, in the package you will find:

• Telephone connection cord

• An extension plug (with socket)

• Print head with interchangeable ink cartridge

• Extendible exit support for original documents

• Exit support for received/copied documents

• Automatic sheet feeder

• Document holder

• Instruction manual (this manual).

INST ALLING ...

1. Rest the fax machine on its right side and inser t

2. Insert the extendible exit support for original docu-

the exit support for received/copied documents
in the guides on the base, pushing it until it clicks.

ments in the side slots on the lower front.

3. Insert the sheet feeder in its housing on the rear.

1

CONNECTING T O THE ELECTRICAL POWER
SUPPLY AND TELEPHONE LINE ...

Connecting to the electrical power supply ...

1. Plug the power cord into the wall power socket.
The fax machine automatically performs a quick
self-test procedure to check that its components
operate properly , the displa y will then show the mes­sage "AUTOMATIC RX" in the upper line and, alter­nately, the messages "ADD PAPER" and "CHECK
PRINT HEAD" in the lower line.
The fax machine will be connected permanently,
ready to receive and transmit documents 24 hours
a day.

If you want to switch it off, you must unplug the
power cable from the electrical power supply as
the fax machine does not have an on-off switch.

If by accident, the displayed messages are not
written in the language of your country, select the
desired "LANGUAGE" among those available, by
pressing in sequence the following keys:

FUNCTION (eight times), START, FUNC­TION, START, </> until you select the desired
language and then START.

Connecting the T elephone/Answering
Machine...

1. Plug the telephone cord or the answering ma-

If the network to which the fax machine is con­nected has more than one socket connected
in series, you must connect the fax machine
to the primary socket.

chine cord into the socket on the extension plug.

Connecting the Fax Machine ...

The connection between the fax machine and the
telephone line should be made using the cord pro­vided. Do not use other cords, otherwise the fax ma­chine may not work properly.

1. Insert the miniature connector (which is small and
transparent) of the telephone line connection cord
into the "LINE" socket on the fax machine. You
will hear a click which indicates that it has been
inserted correctly.

2. Insert the extension plug at the other end of the cord
into the telephone line wall socket.

In some countries telephone, answering ma­chines or other equipment can be connected via
sockets TEL1 and TEL2 located at the back left-hand
side of the fax machine (covered by tear-off flaps).
For further information refer to the standards in force
in your country .

If the network to which the fax machine is con­nected has more than one socket connected

in series, you must use an approved model
of telephone.

2

LOADING PAPER ...

CHANGING THE D ATE AND TIME ...

The automatic sheet feeder (ASF) can contain a maxi­mum of 70 sheets which are used for printing received
documents or for copying any kind of original docu­ment. The sheet feeder is set to accommodate A4
paper size (210 x 297 mm) but, by a suitable adjust­ment (see "Sheet Feeder Adjustment", section "For
a more sophisticated use") it can also accommo­dated US Letter (216 x 272 mm) and US Legal (216
x 349) paper sizes.

1. Tilt forward the front cover of the sheet feeder.

2. Holding the sheets by the top edge, drop them
into the sheet feeder without folding or forcing
them and then close the cover.

If the date and time shown on display are not correct,
you can modify them at any time.

If you add more sheets in the sheet feeder,
take care to load the fresh sheets under and
not over the existing ones.

After loading the sheets in the sheet feeder, the
lower row of the display will show date and time.

F

3

Please remember that the waiting mode indicates
that the fax machine is in one of a series of non-
operating conditions before an operating mode
is selected, therefore the display does not always

show the same message.

INSTALLING THE PRINT HEAD ...

Avoid touching the nozzles and the elec­trical contacts and, if the print head has an

interchangeable cartridge, do not remove the
print head ink cartridge.

NO!

1. Open the print cover, positioning your fingers in
the recesses on the sides.

3. Insert the print head in its housing with the electrical

4. Push the print head in the direction of the arrow

2. Remove the print head from its box and, holding
it by its finger grip, remove the protective film from
the print nozzles.

NO!

contacts towards the front part of the fax machine.

until you hear a click, this means that it has been
inserted correctly. Close the print head compart­ment cover.

4

When the cover is closed, the fax automatically
performs a nozzles test and then carries out a
print test which contains: graphic and text gradu­ated scale. When the test is completed, the dis­play will show the message "CHECK PRINT
1=EXIT 0=REPEAT":

•

press 1 if you think that the print quality is accept­able; the fax machine returns to the initial mode.

•

press 0 if you think that the print quality is not ac­ceptable; the fax machine carries out the control
again and reprints the test.

If the display shows the message "CHECK
PRINT HEAD", try to remove and re-insert the
print head pushing it strongly. If the message
persists, call the technical service.

To release the print head (cartridge included),
push the levers in the direction of the arrow.

Print head replacement

If the print head provided with your fax has an
interchangeable ink cartridge, you can change
the cartridge up to 6 times before replacing
the whole print head.

ONLY YOUR NAME AND YOUR FAX NUMBER
ARE MISSING ...

Once set, the name and number (sender identifica­tion) will remain unchanged, unless it is modified, and
will appear on every fax page transmitted.

Setting the name ...

You can enter a maximum of 16 characters by se­lecting them, one by one, using the numeric keys.
Each numeric key selects cyclically the characters
present in its repertor y (see console left side), star t­ing from the numeric character and proposing the
next character each time it is pressed. By pressing
the keys * and # you can enter a variety of symbols
in your name, i.e.

If you want to change a capital letter into a small
letter or viceversa, press the A <> a key after
entering the letter required. If you want to enter
an empty space, simply move the cursor with the >
key without entering any character.

To replace both the ink car tridge and the pr int
head refer to the chapter "To keep it effi-
cient".

For example, to enter the name "LARA":

F

5

Continue in the same way until your name is com­pleted, then check its correctness by scrolling the
cursor (keys </>) along the characters.

If there is an error, position the cursor on the wrong
character and overwrite the correct character; if
you want to cancel the name completely, press

CLEAR.

Name and fax number position ...

The information in the heading of the document to
be transmitted (name, fax number, date and time and
number of pages) can be shown either outside the
text area, just below the upper edge of the page, or
inside the text area and slightly lower down.
Your fax machine has been set up to transmit this
information within the text area.

Changing the position ...

Setting the fax number ...

As the fax machine is provided with back-up bat­teries, it is able to retain programmed data in
memory if there is a power failure.

6

After connecting your fax machine to the tele­phone line and electrical power supply, and after
performing all the instructions indicated in this
chapter, you must also adapt it to the features
of the telephone exchange which handles the
line to which it is connected. See chapter "Con-

figuring the fax to the telephone line".

CONFIGURING THE F AX TO THE TELEPHONE LINE

CONNECTING T O A PUBLIC LINE ...

The fax machine is already set to be connected to a
public line. In any case, check that:

• the "PUBLIC LINE" parameter is selected

• the dialling mode selected (pulse = DECADIC or
tone = multifrequency) corresponds to that of
the public telephone exchange managing the line
to which the fax machine has been connected. If
in doubt about the selection to be made, ask the
public telephone network manager.

Proceed as follows:

7

CONNECTING TO A PRIV ATE LINE (PBX) ...

To connect your fax machine to a private line and to
be able to use it also on a public line, you have to:

• select the "PRIVATE LINE" parameter.

• set the dialling mode (pulse or tone) to the one
used by the private telephone exchange (switch­board) managing the line to which the fax ma­chine has been connected. If in doubt about the
selection to be made, ask the private telephone
network manager.

• set the output mode (area code, ground or flash)
to access the public telephone exchange from the
private telephone exchange (switchboard).

• adjust the dialling type (pulse or tone) to the one
used by the public telephone exchange.

Proceed as follows:

8

FOR EVERYDAY USE

Now that your fax machine has a name and a number,
you can use it for:

• transmitting documents (also with the delayed
mode, from the memory, or using the polling
method)

• receiving documents (also using the polling meth-
od)

• copying documents

From now on, to simplify the procedures de­scribed, the following graphic representations
will be used at the beginning of each proce­dure:

Press this key once.

X

Press this key X times.

Insert the document with
the transmitting or copy­ing side face down (max
10 pages at a time).

Lift the receiver.

Replace the receiver.

Dial on the numeric
keypad.

÷

Press a one-touch dial
key.

Dial the number on the
connected telephone.

Press the S. DIAL key
and enter a speed dialling
code.

Incoming call.

9

WHICH DOCUMENTS YOU CAN USE ...

INSERTING THE DOCUMENT IN ADF...

Dimensions

• Width min. 148 mm - max. 216 mm

• Length min. 216 mm - max. 600 mm

• Thickness min. 0.07 mm - max. 0.14 mm
Documents with non standard formats should be

trasmitted using the appropriate transparent folder ; if
the document consists of more than one sheet, insert

manually each sheet.
Recommendations

In order to avoid damage that could set your fax machine
out of order and that could invalidate its guarantee, make
sure that the documents you to use have no:

• staples

• clips

• adhesive tape

• corrective ink or glue not yet dried.

NEVER USE

rolled paper

Insert the document face down, without forcing it,
in the document feed slot for original documents
(ADF), then regulate the paper guides according to
its width.
After a few seconds the document border will be automati­cally inserted inside the ADF .

TRANSMITTING A DOCUMENT ...

If this diagram is not enough:

read the following instructions:

è è

START

paper that is too thin

torn paper

wet or moist paper

paper that is too small

crumpled paper

carbon paper

.

In all these cases you must photocopy the document
and transmit the copy or use the appropriate transpar­ent folder.

10