Olivetti d-Color MF2613 Plus, d-Color MF2614 Plus, d-Color MF2613En, d-Color MF2614En Service Manual
Multifuction Digital Copier
d-Color MF2613 Plus / d-Color MF2614 Plus
SERVICE MANUAL
Code: Y116670-7
PUBLICATION ISSUED BY:
Olivetti S.p.A.
Gruppo Telecom Italia
Via Jervis, 77 - 10015 Ivrea (TO)
Copyright © 2014
Olivetti All rights
reserved
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les
fonctionnaires municipaux de votre région pour les détails concernant des déchets solides
et une mise au rebut appropriée.
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING: Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check th
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosio
ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
n or electric shock. Never connect the ground cable to any of the following: gas pipes, light-
CAUTION:
at
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep
as possible.
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may ca
he copier to move unexpectedly or topple, leading to injury. ..............................................................
t
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidenta
inges
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
Insufficient ventilation may cause heat buildup and poor copying performance. ............
ted, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
the machine as cool
use
lly
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instru
handbook are clean and not peeling.
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· V
entilate the room well while using grease or solvents.
· Allow app
itch on.
sw
· Alwa
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
lied solvents to evaporate completely before refitting the covers or turning the powe
ys wash hands afterwards.
Replace with new ones if necessary. .......................................
ction
r
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than
s
pecified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric sh
might
occur. ........................................................................................................................................
ock
the
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CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names .......................................................................................................................... 1-1-6
(1) Machine (front side).......................................................................................................... 1-1-6
(2) Machine (rear side)........................................................................................................... 1-1-7
(3) Document processor ........................................................................................................ 1-1-8
(4) Operation panel ................................................................................................................ 1-1-9
1-1-3 Machine cross section ......................................................................................................... 1-1-10
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking.............................................................................................................................. 1-2-2
1-2-3 Installing the expansion memory (option) ............................................................................ 1-2-12
1-2-4 Installing the SD card (option) ............................................................................................. 1-2-14
1-3 Maintenance Mode
1-3-1 Maintenance mode ................................................................................................................ 1-3-1
(1) Executing a maintenance item ......................................................................................... 1-3-1
(2) Maintenance modes item list ............................................................................................ 1-3-2
(3) Contents of the maintenance mode items ........................................................................ 1-3-6
1-3-2 Service mode....................................................................................................................... 1-3-79
(1) Executing a service mode .............................................................................................. 1-3-79
(2) Description of service mode ........................................................................................... 1-3-80
2PX/2PY-1
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-1
1-4-2 Self-diagnostic function ......................................................................................................... 1-4-5
(1) Self-diagnostic function .................................................................................................... 1-4-5
(2) Self diagnostic codes........................................................................................................ 1-4-5
1-4-3 Image formation problems ................................................................................................... 1-4-27
(1) No image appears (entirely white).................................................................................. 1-4-28
(2) No image appears (entirely black).................................................................................. 1-4-28
(3) A specific color is printed solid. ...................................................................................... 1-4-29
(4) The back side gets dirty.................................................................................................. 1-4-29
(5) Image is too light. ........................................................................................................... 1-4-29
(6) The background is colored. ............................................................................................ 1-4-30
(7) White streaks are printed vertically................................................................................. 1-4-30
(8) Black streaks are printed vertically. ................................................................................ 1-4-30
(9) Streaks are printed horizontally. ..................................................................................... 1-4-31
(10) Spots are printed. ...........................................................................................................1-4-31
(11) The leading edge of image begins to print too early or too late...................................... 1-4-31
(12) Paper is wrinkled. ...........................................................................................................1-4-31
(13) Offset occurs. .................................................................................................................1-4-32
(14) Part of image is missing. ................................................................................................ 1-4-32
(15) Fusing is loose................................................................................................................ 1-4-32
(16) Colors are printed offset to each other. .......................................................................... 1-4-33
1-4-4 Electric problems ................................................................................................................. 1-4-34
1-4-5 Mechanical problems........................................................................................................... 1-4-39
1-4-6 Send error code ................................................................................................................... 1-4-41
(1) Scan to SMB error codes ............................................................................................... 1-4-41
(2) Scan to FTP error codes ................................................................................................ 1-4-42
(3) Scan to E-mail error codes ............................................................................................. 1-4-44
1-4-7 Error codes ..........................................................................................................................1-4-46
(1) Error code....................................................................................................................... 1-4-46
(2) Table of general classification ........................................................................................ 1-4-47
(2-1) U004XX error code table: Interrupted phase B ..................................................... 1-4-49
(2-2) U006XX error code table: Problems with the unit ................................................. 1-4-49
(2-3) U008XX error code table: Page transmission error............................................... 1-4-49
(2-4) U009XX error code table: Page reception error .................................................... 1-4-49
(2-5) U010XX error code table: G3 transmission........................................................... 1-4-50
(2-6) U011XX error code table: G3 reception ................................................................ 1-4-51
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-52
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-52
1-5 Assembly and disassembly
1-5-1 Precautions for assembly and disassembly........................................................................... 1-5-1
(1) Precautions....................................................................................................................... 1-5-1
(2) Drum................................................................................................................................. 1-5-1
(3) Toner ................................................................................................................................ 1-5-1
(4) How to tell a genuine
1-5-2 Outer covers
(1) Detaching and refitting the rear upper cover, right upper cover,
left upper cover and front cover........................................................................................ 1-5-3
(2) Detaching and refitting the right rear cover, right cover and right lower cover .................1-5-6
(3) Detaching and refitting the left rear cover, left cover and left lower cover ........................ 1-5-9
(4) Detaching and refitting the inner cover........................................................................... 1-5-11
1-5-3 Paper feed section............................................................................................................... 1-5-13
(1) Detaching and refitting the retard roller unit ................................................................... 1-5-13
(2) Detaching and refitting the paper feed roller unit............................................................ 1-5-15
(3) Detaching and refitting the MP paper feed roller ............................................................ 1-5-17
1-5-4 Developing section .............................................................................................................. 1-5-19
(1) Detaching and refitting the developing unit .................................................................... 1-5-19
1-5-5 Drum section ....................................................................................................................... 1-5-21
(1) Detaching and refitting the drum unit.............................................................................. 1-5-21
1-5-6 Transfer/Separation section ................................................................................................1-5-22
(1) Detaching and refitting the intermediate transfer unit..................................................... 1-5-22
(2) Detaching and refitting the transfer roller unit................................................................. 1-5-25
1-5-7 Fuser section ....................................................................................................................... 1-5-26
(1) Detaching and refitting the fuser unit.............................................................................. 1-5-26
1-5-8 PWBs................................................................................................................................... 1-5-27
(1) Detaching and refitting the engine PWB......................................................................... 1-5-27
(2) Detaching and refitting the power source PWB.............................................................. 1-5-29
(3) Detaching and refitting the main PWB............................................................................ 1-5-30
(4) Detaching and refitting the high voltage PWB ................................................................ 1-5-35
(5) Detaching and refitting the FAX control PWB (4 in 1 model (with FAX) only) ................ 1-5-36
1-5-9 Drive section........................................................................................................................ 1-5-37
(1) Detaching and refitting the MP feed drive unit................................................................ 1-5-37
(2) Detaching and refitting the drum/developing drive unit .................................................. 1-5-38
(3) Detaching and refitting the paper feed drive unit............................................................ 1-5-40
(4) Detaching and refitting the fuser pressure drive unit ...................................................... 1-5-41
(5) Detaching and refitting the middle transfer drive unit ..................................................... 1-5-43
.......................................................................................................................... 1-5-3
Olivetti toner container........
........................................................... 1-5-2
2PX/2PY-2
2PX/2PY-1
1-5-10 Optical section ..................................................................................................................... 1-5-45
(1) Detaching and refitting the laser scanner unit ................................................................ 1-5-45
(2) Detaching and refitting the scanner unit ......................................................................... 1-5-48
(3) Detaching and refitting the image scanner unit .............................................................. 1-5-52
1-5-11 Document processor ........................................................................................................... 1-5-78
(1) Detaching and refitting the document processor ............................................................ 1-5-78
(2) Detaching and refitting the DP paper feed pulley unit .................................................... 1-5-82
(3) Detaching and refitting the DP separation pad............................................................... 1-5-86
(4) Detaching and refitting the DP drive PWB...................................................................... 1-5-87
1-5-12 Others .................................................................................................................................. 1-5-88
(1) Detaching and refitting the paper conveying unit ........................................................... 1-5-88
(2) Detaching and refitting the operation panel.................................................................... 1-5-90
(3) Detaching and refitting the power source inlet ............................................................... 1-5-91
(4) Direction of installing the principal fan motors ................................................................ 1-5-93
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware ......................................................................................................... 1-6-1
1-6-2 Remarks on engine PWB replacement ................................................................................. 1-6-3
2-1 Mechanical Construction
2-1-1 Paper feed/conveying section ............................................................................................... 2-1-1
(1) Cassette paper feed section............................................................................................. 2-1-1
(2) MP tray paper feed section............................................................................................... 2-1-3
(3) Paper conveying section .................................................................................................. 2-1-5
2-1-2 Drum section ......................................................................................................................... 2-1-7
2-1-3 Developing section ................................................................................................................ 2-1-9
2-1-4 Optical section ..................................................................................................................... 2-1-11
(1) Image scanner section ................................................................................................... 2-1-11
(2) Laser scanner section .................................................................................................... 2-1-14
2-1-5 Transfer/Separation section ................................................................................................2-1-16
(1) Intermediate transfer unit section ................................................................................... 2-1-16
(2) Secondary transfer roller section.................................................................................... 2-1-18
2-1-6 Fuser section ....................................................................................................................... 2-1-19
2-1-7 Eject/Feedshift section ........................................................................................................ 2-1-21
2-1-8 Duplex conveying section.................................................................................................... 2-1-23
2-1-9 Document processor ........................................................................................................... 2-1-25
(1) Original feed section....................................................................................................... 2-1-25
(2) Original conveying section.............................................................................................. 2-1-27
(3) Original switchback/eject sections .................................................................................. 2-1-29
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout ............................................................................................................ 2-2-1
(1) PWBs................................................................................................................................ 2-2-1
(2) Switches and sensors....................................................................................................... 2-2-4
(3) Motors............................................................................................................................... 2-2-6
(4) Others............................................................................................................................... 2-2-8
(5) Document processor ........................................................................................................ 2-2-9
2-3 Operation of the PWBs
2-3-1 Power source PWB ............................................................................................................... 2-3-1
2-3-2 Engine PWB .......................................................................................................................... 2-3-3
2-3-3 Main PWB............................................................................................................................ 2-3-13
2-3-4 Drum relay PWB .................................................................................................................. 2-3-21
2-3-5 DP drive PWB...................................................................................................................... 2-3-24
2-4 Appendixes
2-4-1 Appendixes ............................................................................................................................ 2-4-1
(1) Maintenance kits............................................................................................................... 2-4-1
(2) Repetitive defects gauge .................................................................................................. 2-4-2
(3) Firmware environment commands ................................................................................... 2-4-3
(4) Maintenance Commands.................................................................................................. 2-4-9
(5) Wiring diagram ............................................................................................................... 2-4-17
INSTALLATION GUIDE
Card Authentication Kit(D)
2PX/2PY-1
1-1 Specifications
1-1-1 Specifications
Machine
2PX/2PY
Item
Specifications
3 in 1 model (without FAX) 4 in 1 model (with FAX)
Type Desktop
Printing method Electrophotography by semiconductor laser, tandem (4) drum system
Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal)
Original feed system Fixed
2
(Duplex: 60 to 163 g/m2)
2
, 230 m (Cardstock)
Paper weight
Paper type
Cassette 60 to 163 g/m
MP tray
Cassette
60 to 220 g/m
Plain, Recycled, Preprinted, Bond, Color (Colour), Prepunched,
Letterhead, Thick, High quality, Custom 1 to 8
Plain, Transparency, Vellum, Labels, Recycled, Preprinted, Bond,
MP tray
Cardstock, Color (Colour), Prepunched, Letterhead, Thick, Envelope,
Coated, High quality, Custom 1 to 8
Cassette
Paper size
MP tray
A4, A5, A6, B5, Letter, Legal, Statement, Executive, Oficio II, Folio, 16K,
C5, Custom
A4, A5, A6, B5, ISO B5, B6, Letter, Legal, Statement, Executive, Oficio II,
Folio, 16K, Envelope #10, Envelope #9, Envelope #6, Envelope Monarch,
Envelope DL, Envelope C5, Postcards, Return postcard, Youkei 2,
Youkei 4, Custom, 216×340mm
Manual mode : 25 to 400%, 1% increments
Zoom level
Auto mode : 400%, 200%, 141%, 129%, 115%, 90%, 86%, 78%, 70%,
A4 :26 sheets/min
Letter : 28 sheets/min
Copy speed Simplex
Legal : 23 sheets/min
A5/B5/A6: 28 sheets/min (Up to 15 images )
A5/B5/A6: 14 sheets/min (16 images or subsequent ones )
First copy
time
(A4, feed from
cassette)
Warm-up time
(22 °C/71.6 °F, 60% RH)
Paper
Cassette 250 sheets (80g/m
capacity
B/W
Color
MP tray 50 sheets (80 g/m2, plain paper, A4/Letter or less)
When using the DP : 11.0 s or less
When the DP is not used: 10.0 s or less
When using the DP : 13.0 s or less
When the DP is not used: 12.0 s or less
Power on : 29 s or less
Low power mode :11 s or less
Sleep mode: 17 s or less
Output tray capacity 150 sheets (80g/m2)
Continuous copying 1 to 999 sheets
64%, 50%, 25%
2
)
Light source LED
Y116670-7
1-1-1
Service Manual
2PX/2PY-2
Item
Scanning system Flat bed scanning by CCD image sensor
Photoconductor OPC drum (diameter 30 mm)
Image write system Semiconductor laser
Charging system Charger roller
Developing system
Transfer system
Separation system Small diameter separation
Cleaning system Drum: Counter blade
Charge erasing system Exposure by cleaning lamp (LED)
Fusing system
CPU
Main
memory
Standard
Maximum
3 in 1 model (without FAX) 4 in 1 model (with FAX)
Touch down developing system
Developer: 2-component
Toner replenishing: Automatic from the toner container
Primary: Transfer belt
Secondary: Transfer roller
Heat and pressure fusing with the heat roller and the press roller
Heat source: halogen heater
Abnormally high temperature protection devices: thermostat
PowerPC465S (667MHz)
1024MB
2048MB
Specifications
Standard
Interface
Option
Resolution 600 × 600 dpi
Temperature 10 to 32.5 °C/50 to 90.5 °F
Operating
environment
Dimensions (W × D × H)
Weight
Space required (W × D)
Rated input
Options
Humidity 15 to 80% RH
Altitude 2,500 m/8,202 ft or less
Brightness 1,500 lux or less
USB interface connector: 1 (USB Hi-speed)
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
eKUIO slot: 1
514 × 550 × 603 mm
20 1/4 × 21 5/8 × 23 3/4”
38.6 kg / 85.1 lb
(with toner container)
514 × 750 mm (using MP tray)
20 1/4 × 29 1/2” (using MP tray)
220 - 240 V AC, 50/60 Hz, more than 4.8 A
Paper feeder × 2, Expanded memory, Card authentication kit, Card reader
holder, Network interface kit, USB keyboard, SSD
38.7 kg / 85.3 lb
(with toner container)
Service Manual
1-1-2
Y116670-7
Document processor
Item Specifications
Original feed method Automatic feed
Supported original types Sheet originals
2PX/2PY
Original sizes
Original weights
Loading capacity 50 sheets (50 to 80 g/m2) or less
Dimensions (W × D × H)
Weight 3 kg/ 6.6 lb or less
Printer
Item Specifications
Simplex
Printing
speed
Duplex
Maximum: A4/Legal
Minimum : A5/Statement
Simplex: 50 to 120 g/m
Duplex : 50 to 110 g/m
2
2
490 × 338 × 104 mm
19 5/16 × 13 5/16 × 4 1/8”
A4 : 26 sheets/min
Letter : 28 sheets/min
Legal : 23 sheets/min
A5/B5/A6: 28 sheets/min (Up to 15 images )
A5/B5/A6: 14 sheets/min (16 images or subsequent ones )
A4 : 13 sheets/min
Letter : 13 sheets/min
Legal : 12 sheets/min
A5/B5 : 14 sheets/min
B/W : 9.0 s or less
First print time
(A4, feed from cassette)
Color: 10.0 s or less
(Excluding time for system stabilization immediately after turning on the
main power.)
Resolution 600 dpi
Windows 2000, Windows XP, Windows XP Professional,
Windows Server 2003, Windows Server 2003 x64 Edition,
Windows Vista x86 Edition, Windows Vista x64 Edition,
Operating system
Windows 7 x86 Edition, Windows 7 x64 Edition, Windows 8 x86 Edition,
Windows 8 x64 Edition, Windows Server 2008,
Windows Server 2008 x64 Edition, Windows Server 2012 x64 Edition
Apple Macintosh OS 9.x, Apple Macintosh OS X (Ver.10.5 or more)
USB interface connector: 1 (USB Hi-speed)
Interface
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Page description language PRESCRIBE
Y116670-7
1-1-3
Service Manual
Scanner
Item Specifications
Operating system
System requirements
Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200×400 dpi, 200×100 dpi
File format JPEG, TIFF, PDF, XPS, PDF/A, High compression PDF
Scanning
speed
Simplex
Duplex
2PX/2PY
Windows XP (32bit/64bit), Windows Vista (32bit/64bit),
Windows 7 (32bit/64bit), Windows 8 (32bit/64bit),
Windows Server 2003 (32bit/64bit), Windows Server 2008 (32bit/64bit),
Windows Server 2008 R2, Windows Server 2012
IBM PC/AT compatible
CPU: Celeron 600 MHz or higher
RAM: 128 MB or more
HDD free space: 20 MB or more
Interface: Ethernet
B/W : 35 images/min
Color: 25 images/min
(A4 landscape, 300 dpi, Image quality: Text/Photo original)
B/W : 21 images/min
Color: 15 images/min
(A4 landscape, 300 dpi, Image quality: Text/Photo original)
Interface Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Network protocol TCP/IP
PC transmission
SMB Scan to SMB
FTP Scan to FTP, FTP over SSL
Transmission system
E-mail transmission
SNTP Scan to E-mail
TWAIN scan*
WIA scan*
1
2
*1 Available operating system: Windows XP, Windows Vista, Windows Server 2008, Windows 7,
Windows Server 2012, Windows 8
*2 Available operating system: Windows Vista, Windows Server 2008, Windows 7, Windows Server 2012
Windows 8
Service Manual
1-1-4
Y116670-7
FAX (4 in 1 model (with FAX) only)
Item Specifications
Compatibility G3
Communication line Subscriber telephone line
Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart)
2PX/2PY
Transmission speed
Coding scheme JBIG/MMR/MR/MH
Error correction ECM
Original size
Automatic document feed Max. 50 sheets
Scanner resolution
Printing resolution 600 × 600 dpi
Gradations 256 shades (Error diffusion)
One-Touch key 100 keys
Multi-Station transmission Max. 100 destinations
Substitute
memory reception
Image memory capacity 3.5 MB (standard) (for incoming faxed originals)
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Max. width: 8 1/2"/216 mm
Max. length: 14"/356 mm
Horizontal × Vertical
200 × 100 dpi Normal (8 dot/mm × 3.85 line/mm)
200 × 200 dpi Fine (8 dot/mm ×7.7 line/mm)
200 × 400 dpi Super fine (8 dot/mm × 15.4 line/mm)
400 ×400 dpi Ultra fine (16 dot/mm ×15.4 line/mm)
256 sheets or more (when using ITU-T A4 #1 chart)
Report output
NOTE: These specifications are subject to change without notice.
Sent result report, FAX RX result report, Report for job canceled before
sending, Activity report, Status page
Y116670-7
1-1-5
Service Manual
1-1-2 Parts names
1. Document processor (DP)
2. Contact glass
3. Original size Indicator plate
4. Operation panel
5. Inner tray lever
6. Paper stopper
7. Inner tray
8. MP (Multi-Purpose) tray
9. Cassette
10. USB memory slot
11. Main power switch
12. Toner container K
13. Toner container M
14. Toner container C
15. Toner container Y
16. Waste toner cover
17. Waste toner box
18. Lock release button
(1) Machine (front side)
2PX/2PY
12131415
1
3
4
2
6
5
7
10
8
9
Service Manual
11
Figure 1-1-1
1-1-6
18
16
17
Y116670-7
(2) Machine (rear side)
19. Rear cover
20. Rear cover lever
21. IF cover
22. Memory cover
23. Power cord cover
24. Paper conveying unit
25. Power cord connector
26. USB memory slot
27. USB interface connector
28. Network interface connector
29. LINE connector*
30. TEL connector*
*: 4 in 1 model (with FAX) only
29
30
2PX/2PY
24
26
27
28
19
20
22
21
23
25
Figure 1-1-2
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Service Manual
(3) Document processor
32
34
37
33
33
38
35
36
31. DP top cover
32. Original width guides
33. Original table
34. Original eject table
35. Switchback table
36. Original stopper
37. Opening Handle
2PX/2PY
Service Manual
Figure 1-1-3
1-1-8
Y116670-7
(4) Operation panel
1. System menu/Counter key
2. Status/Job cancel key
3. Favorites/application key
4. Document box key
5. Copy key
6. Send key
7. FAX key*
8. Auto color key
9. Full color key
10. Black and White key
11. Message display
12. Numeric keys
13. Logout key
14. Reset key
15. Energy saver key
16. Main power LED
17. Clear key
18. Quick No.Search key
19. Enter key
20. Processing indicator
21. Memory indicator
22. Attention indicator
23. Start key
24. Stop key
25. IC Card reader box
*: 4 in 1 model (with FAX) only
2PX/2PY
1
8 9 10 11
2
5
3
6
4
7
13 1514
12
16
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Figure 1-1-4
1-1-9
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Service Manual
1-1-3 Machine cross section
1. Cassette paper feed section
2. MP tray paper feed section
3. Paper conveying section
4. Laser scanner unit KM
5. Laser scanner unit CY
6. Drum unit K
7. Drum unit M
8. Drum unit C
9. Drum unit Y
10. Developing unit K
11. Developing unit M
12. Developing unit C
13. Developing unit Y
14. Toner container section
15. Primary transfer section
16. Secondary transfer/Separation sections
17. Fuser section
18. Eject/Feed shift sections
19. Duplex section
20. Image scanner unit
21. Document processor
20
2PX/2PY
21
Original path
15
Paper path
14
17
18
13
9
1248 11 7 10 6
16
2
19
3
5
1
Service Manual
Figure 1-1-5
1-1-10
Y116670-7
2PX/2PY-2
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5°C/50 to 90.5°F
2. Humidity: 15 to 80% RH
3. Power supply:
4. Power source frequency: 50 Hz ±2%/60 Hz ±2%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity;
abrupt change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such
as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
220 - 240 V AC, 5.0 A
an
400 mm
15 3/4"
300 mm300 mm
300 mm
11 13/16"11 13/16"11 13/16"
600 mm
23 5/8"
Figure 1-2-1
Y116670-7
1-2-1
Service Manual
1-2-2 Unpacking
Unpacking
1. Machine
2. Outer case
3. Machine cover (620 × 580)
4. Bottom spacer
5. Plastic bag (650 × 650)
6. Left spacer
7. Bottom pads
8. Bottom case
9. Front pad
10. Rear pad
11. Top pad L
12. Top pad R
13. Plastic bag (240 × 350)
14. Installation guide etc.
15. CD-ROM
16. Middle spacer
17. Power cord
18. Waste toner box
19. Toner containers
20. Plastic bags (200 × 450)
21. Plastic bag (250 × 600)
22. Operation labels
23. Operation label pad
24. Modular cable*
25. Hinge joints
26. Middle spacer B
*: 4 in 1 model (with FAX) only.
220-240 V AC model
9
2PX/2PY
2
1
10
3
11
12
15
14
13
19
4
24
5
20
23
6
21
16
26
25
22
25
17
18
19
20
7
25 25
Service Manual
7
8
Figure 1-2-2
1-2-2
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Y116670-7
1-2-3
Service Manual
1. Open the DP.
Removing the tapes and pads
2. Remove two tapes.
3. Remove the sheet.
2PX/2PY
DP
Tape
Sheet
Tape
4. Remove the paper.
Figure 1-2-4
Paper
Service Manual
1-2-4
Figure 1-2-5
Y116670-7
2PX/2PY
5. Remove tape A and pad.
6. Move the lock lever to the position
release.
* : When turning on power if the lock lever
is not released, the error message is
displayed.
7. Remove two tapes B.
8. Remove the protection film.
9. Close the DP.
of
Tape A
Pad
Lock lever
DP
Protection film
Tapes B
10. Remove two tapes.
Figure 1-2-6
Tape
Tape
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1-2-5
Figure 1-2-7
Service Manual
2PX/2PY
11. Open the DP top cover.
12. Remove two tapes.
13. Close the DP top cover.
DP top cover
Tape
Tape
Figure 1-2-8
14. Remove six tapes.
Tape
Tape
Tapes
Tape
Tape
Service Manual
1-2-6
Figure 1-2-9
Y116670-7
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