Olivetti Artjet 20 Installation Guide

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Artjet 20

Thank you for purchasing this unique dual position printer which allows you to personalise the
organisation of your working environment.

English

Vertical operating position Horizontal operating position

This manual describes how to install your printer and prepare it for use. Follow the instructions in the
installation procedure in the order they are presented.

You willfind f ur th er information about the printer features andfunctions in the On-Line Help that
is loaded when you install the dr ive r contained on the CD supplied with the p rint er

.

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Carton contents

A

B

F

E

C

D

(A)Printer (B) Power cable (C) Two ink jet print heads (colour and black)
(D) Paper tray for automatic feeder (E) Output paper tray (F) CD containing printer driver

Presentation




















(1) Main automatic feeder (paper tray mounted) - (2) Output tray/Second automatic feeder (paper tray mounted)
(3) Margin guide - (4) Print head carriage (print heads inserted) - (5) Print head release lever - (6) Cover (open)
(7) Operator panel (two buttons and a light indicator) - (8) Print head rest position (under the printer casing)
(9) Manual feeder - (10) Release button (to free jammed paper, if necessary)

2 Installation guide

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Mount the paper trays

❑

for the main automatic feeder

Vertical operating position Horizontal operating position

English

❑

for output/second automatic feeder

Installation guide 3

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Connect the printer

❑

to your computer

Make sure both your printer and computer are
switched OFF.

1.

Plug the interface cable connector into the
socket on the rear of the printer and closethe
spring clips on it.

2.

Connect the other end of the interface cable
to the appropriate interface connector socket
(port) on your computer/host system.

❑

to the electrical power supply

1.

Insert the small two-pin connector of the
printer power cable in the sock et on the rear
the printer.

2.

Plug the o ther end of the c able into an
independent wall socket.

The socket outlet shall be near the printer
and shall be easily accessible.

Make sure that the plug on the power cable of
the printer is of the type accepted by the wall
socket you intend to use.

Do NOT attempt to change the plug yourself.

4 Installation guide

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Load paper

1.

Push up the output tray, to simplify access to
the main automatic feeder.

2.

Pullouttheadjustablerear guideon the paper
trayof the main feeder and makesurethatthe
adjustable ma rgin guides are completely
open.

3.

Fan the paper andload it as asingle pack into
the main feeder, inserting it carefully until it
stops inside the printer.

English

Do NOT load paper above the maximum level
indicated on the inside of the feeder.

The printingsurface must face towards thetray.

4.

Close the adjustable margin guides against
the edges of the paper and the rear guide
against the trailing edge.

5.

Return the output tray to its operating
position and make sure that its lateral and
rear guides are open.

The

priority

of paper insertion is determined
automaticallyby the printer:a singlesheet in the
manual feeder will always havefirst priority over
paper in the second and main automatic
feeders, in this order. See specific sections in
this booklet for paper insertion from manual and
second feeders.

Installation guide 5

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Insert the print heads

1.

Press the 
printer operator panel to switch on theprinter
and open the printer cover; the print head
carriage will be in the head loading position
and the light indicator will be flashing.

2.

Open the
the print head, holding it by the thumb and
finger grip, and remove the protective film.

Do not touch either the electrical contacts
(

- gold-coloured part) or the printing



nozzles (

3.

Insert the print head in the seat on the print
head car riage indicated by the single
engraved dot so that its electrical contacts
(

) match the corresponding contactsin the



seat.

POWER

black

) nor sit the print head on them.



 button ( ) on the

print head container, remove

4.

Block the print head, pushing it towards the
release lever until it clicks into place.

Repeat the above operation for the

colour

print head.

5.

When you have inserted both print heads,
close the printer cover, then press and hold

(1) and press (2); release the two but-

tons together.

The print head carriage returnsto its rest position
and the printer runs an initialisation cycle that
takes some time (the light indicator continues
flashing until the cycle is completed).

Remember to run the print head alignment
function BEFORE starting any print jobs.

21

6 Installation guide

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Install the printer software

Switch on
themessage
onyourPCscreen,select

(Windowswillnot prompt you again)

onOK. Insert theCD containing the printerdriver
in the CD reader on your PC; the installation
procedure will start automatically. Follow the
instructions displayed on your PC screen.

If your PC does not have a CD drive, you can:

(a)

(b)

Using the diske ttes, you can then install the
printer software using the Windows® Add
printer or Plug & Play features.

first

your PC and

New hardware found

then

your printer. If

is displayed

Do not inst a ll adri ver

 and click

download the printer software from the web
address :

www.olivettilexikon.com

,or

create a set of diskettes yourself, using a PC
that has a CD drive.

Complete printer installation

1.

Access the

(a)

Under Windows® 3.1/3.11

driver group by double-clicking its icon.

(b)

Under Windows® 95/Windows® 98

–

Click
the
opens.

–

Click the

2.

Click on the

printer operating position

Vertical).

The choice of operating position does not
affect the printer performance.

3.

Click on the

Printer Monitor

Start

, highlight

printer name

Printer Monitor

Options

Printer Care

,fromyourprinter

:

Programs

and then

in the sub-menu which

icon.

tab and then select the

(Horizontal or

tab and then:

English

DOS environment

Although optimised for operation in a Windows®
environment, your printer will also operate in
DOS, recognising PCL III + command codes.
This means that you can print from any DOS
application that supports this command code set.

❑

How to change the printer settings in DOS
environment

With your printer connected and switched on,
insert the CD in the reader on your PC , from the
DOS prompt, type 
the CD drive). Follow the instructions displayed
on your PC screen.

a:\config.exe

(whereais

(a)

Clickboth the 

NewHead

 buttons, to confirm

that new print heads have been inserted.

(b)

Click the
that confirm the

printing

Align

button, to run the test pages

accuracy of bi-directional

; follow the instructions displayed
(this feature requires at least two sheets of
paper).

(c)

Click the

page

Demo

button, to print the

demo

so that you can check that the print
quality is satisfactory; follow the instructions
displayed. (This featurerequires one sheetof
paper).

Once you have done the se operations, you
can reduce the Print er M onito r t o it s icon .

Your printer is now r ea dy f or use.

Installation guide 7

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Operator panel



Power



Paper

❑



Light indicator

Status Condition

Vertical operating position



Paper



Horizontal operating position

❑

Buttons - basic functions

Function Button Description

Printer
on/off Power

Paper
control Paper

Toggles the printer ON/OFF
condition.

1) If paper is already present
in the printer, causes its
expulsion.

2) Loads a sheet of paper in
the printer
paper error signal.
Onceyou have correctedthe
error condition (paper out,
paper jam), press to load a
document and continue your
print job.

ONLY



Power

after a

off

lit

flashing slowly

flashing rapidly



flashing very
rapidly

flashing with

specific variable

sequence

Printer not powered.

Printer powered.

Printer is receiving data.

Operating error.

Failure condition.

Print head initialisation cycle or
service function

For a description of the s pecial functions that
you can activate using the buttons on the
operator panel, see the On Line documentation
loaded when you installed the printer driver.

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Tips on use and care

❑

General care

Place you printer in a clean, stabilised

•

environment. Dont leave it exposed to direct
sunlight or heat sources, or in dusty, dirty or
poorly-ventilated environments.

Recommended Operating Environment

Temperature: 60 to 95
Relative Humidity: 20% - 80%

Connectyourprintertoanindependentpower

•

socket.

Always use manufacturer-recommended

•

supplies and accessories.

Switch off your printer before switching off

•

your PC.

o

F - 15 to 35oC

Makesure the paper feedssmoothly, and that

•

it is notheld too tightlynor has too muchplay.

Printing on both sides of the paper may

•

increase the risk of misfeeds or paper jams
and may cause smudging.

If you remove the paper from or add paper to

•

the main feeder, you
paper loading operation.

When using user- defined/non-standard size

•

formats, remember to select the appropriate
paper type in your printer driver (see the

On-Line Documentation

printer driver).

❑

Print heads

MUST

repeat the entire

loaded with your

English

Dont let dust accumulate on your printer.

•

Use a clean, slightly damp cloth to clean the
casing. Do NOT use corrosive or abrasive
cleaners.

Dont spill anything on or in your printer.

•

If your printer does not work, DO NOT

•

ATTEMPT TO REPAIR IT YOURSELF.

❑

Paper

Use manufacturer-recommended paper and

•

printing media.

For all types of special printing media,
always read the instructions included with
the media pack.

The paper/printing media must not be damp,

•

curled, crumpled or torn,otherwise it may jam
or even not be inserted. Always use
paper/printing media in perfect condition and
within the specifications defined(see Product
Characteristics) . Sub-standard paper can
affect the quality of printing.

When loading paper/printing media, make

•

sure the printing surfaceof thepaper is facing
the correct way.

Dont load paper /printing media over the

•

max indication in the paper tray.

Remove the print heads from the pr inter only

•

to replace them.

Always keep the new print heads sealed in

•

their containers until they are to be used.

Remember to remove the protective tape

•

before inserting the print head in the printer.

Take care not to get ink on your clothes; the

•

ink in the print head stains.

Do NOT attempt to refill the print head with

•

ink, as this damages the print head and the
printer.

DO NOT shake the print head; it is not a

•

fountain pen. If it does not print, clean it,
following the procedure given in the Printer
Monitor or in the specific section in the
On-Line documentation.

If you think that the number of pages printed

•

withthecurrent print head is fewer thanusual,
try cleaning it. If the end of ink condition
persists, the print head is emptyand requires
replacing.

For further information, read the On Line
documentation loaded in your PC when you
installed the printer software.

Installation guide 9

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Replacing print heads

1.

With the printer idle (in standby),

(a)

open the

Monitor

or

(b)

press and hold the 
operator panel and press 
release the two buttons together.

2.

Open the top cover: the print head car riage
will be in the head loading position.

Printer Care

and click on the

tabinthe

Change

Power

 button on the

button,

Paper

Printer

 onc e;

Vertical operating position Horizontal operating position

3.

Press the print head release lever to release
either:

(a)

the

black

print head, or

(b)

the

colour

print head.

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4.

Pulling upwards by the thumb and finger grip:

(a)

remove the

(b)

remove the

black

colour

print head,

print head.

5.

Insert a new print head of the
(black/colour) and close the printer cover.

6.

Clickontheappropriate
the

Printer Care

and then run the

New Head

tab in the

Align

Printer Monitor

function in the same

tab.

SAME

button in

type

Installation guide 11

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Loading paper/envelopes from
the second feeder

If you wish to print a few random sheets or
envelopes, you ca n do so without having to
substitute the paper size already loaded in the
main automatic feeder. The output tray doubles
as a second automatic feeder and cancontain up
to 10 sheets of paper or 3 envelopes. On
reception of a print command, the paper loaded
in the second feeder will have priority over that in
the main feeder.

1.

Remove any printed documents from the
output tray and open its rear and lateral
guides.

2.

Fan the paper/envelopes and load them as a
single pack on the tray, inserting them
carefully until they stop inside the printer,
under the output guide.

Do NOT load more that 10 sheets or 3
envelopes.

The pr inting surface must face towards the tray.

3.

Close the rear and lateral guides against the
edges of the paper/envelope.

Removethe printed document as soon asit exits
from the printer. DO NOT leave it on top of the
paper/envelopes in the second feeder.

12 Installation guide

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Loading a single sheet manually

If you wish to print a single, or thicker, sheet of
paper, you can do so without having to substitute
the paper already loaded in the main automatic
and/or second feeders. You can insert the sheet
manually. On reception of a print command, the
paper in the manual feeder will have priority over
that in both the main and/or second feeders.

❑

Printer in horizontal operating position

Insert the sheet ofpaper,with the printingsurface
facing towards you, aligning it with the left hand
guide.

English

❑

Printer in vertical operating position

Insert the sheet ofpaper,with the printingsurface
facing upwards, aligning it with the right hand
guide.

Make sure that the leading edge of the paper is
against the feed rollers along its entire width -
you will hear a beep.

Installation guide 13

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Loading small formats from the
main feeder

1.

Empty and tip up the output tray.

2.

Open the rear guide for small formats on the
paper tray of the main feeder and make sure
that the adjustable margin guides are
completely open.

3.

Fan the paper/envelopes and load it/them as
a single pack into the main feeder, inserting
it/them carefully until it/they stop inside the
printer.

Make sure the trailing edge is inside the
intermediate rear guide.

Do NOT load above the maximum level
indicated on the inside of the feeder.

The pr inting surface must face towards the tray.

4.

Close the adjustable margin guides against
the edges of the paper.

5.

Return the output tray to its operating
position and make sure that its lateral and
rear guides are open.

14 Installation guide

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Disinstalling the printer driver

If you have problems printing that a re not solved
with normal printer care operations (paper and
print he ads ins erted correctly, appropriate
selections in the printer driver, etc.), it may be
necessary to re-install the printer driver.

To do this, you must first disinstall the driver, by
clicking on the specific icon created in the printer
group when you first loaded the driver. This
allows a complete and correct removal of all the
files loaded from the CD and/or created in your
PC during driver installation, permitting a correct
re-installation (see 

software

).

For other problems regarding the use of print
heads, printing media, etc., refer to the specific
topics in the

On-Line Guide

Troubleshooting

loaded with your printer driver.

Installing the printer

section of the

On-line Guide

The CD containing the printer softwar e also
contains an
further information on the printer features, and
print head and paper handling. It is structured in
two parts: 
and is fully contextual.

The information contained in the
is organised in 

heads

screen.

To access the
specific icon in the Pr inter group created when
you loaded the printer software.

There are several ways of accessing information
on the printer settings in the Settingstab (

Printers
icon

, click

select the item required and then right click it

•

On-line Guide

How do I..

. This guide contains

. and

Troubleshooting

On-line Guide

topics

; e.g. 

Paper

, 

Print

, etc., and can be printed screen by

On-line Guide

, click on the

Start

, select and

Properties

right click your printer

):

English

,

or

select ? in the top right hand corner of the

•

tab and drag it on to the item required.

or

clickthe HELP button in the lowerright hand

•

corner of the tab; in this case you access the
complete s ection deali ng with the entire
Settings tab.

Installation guide 15

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