All specifications are subject to change without notice.
40909901TH
PREFACE
This Maintenance Manual describes the field maintenance methods for LED Page Printers.
This manual is written for use by service persons. Please note that you should refer to the Printer
Handbook for the handling and operating methods of the equipment.
ture 77 ˚F (25 ˚C))
(7) Paper feeding methodAutomatic paper feed or manual paper feed
(8) Paper delivery methodFace up
(9) Resolution600 dpi x 600 dpi (OP8w)600 dpi x 1200 dpi (OP8p)
(10) Power input230 VAC ±10% (for OEL/INT)
120 VAC +6%, -15% (for ODA)
(11) Power consumptionOP8wOP8p
Peak:Approx. 450W450W
Typical operation:Approx. 160W180W
Idle:Approx. 32W32W
Power save mode:Approx. 4W6W
1 - 4
(12)Temperature and humidity
During operation
In storage
Caution:
Temperature and humidity in storage are measured with the OKIPAGE 8p/8w
being packed; they are valid for one year.
Temperature
10 to 32 ˚C
–10 to +43 ˚C
20 to 80% RH (relative humidity)
10 to 90% RH (relative humidity)
No condensation is permissible.
Humidity
(13)NoiseDuring operation: Avg. 50 dB (A), slow (without peak sounds)
1.5.1Certification Label
The safety certification label is affixed to the following location of the OKIPAGE 8p/ 8w
1.5.2Warning Label
Warning labels are affixed to the locations that may cause bodily injury.
During maintenance, do work with enough care while following instructions on these warning
labels.
For OEL, OKI-INT
1 - 6
For ODA, OEL, OKI-INT
For China, TAIWANFor Korea
2.OPERATION DESCRIPTION
2.OPERATION DESCRIPTION
The OKIPAGE 8p/8w consists of a main control board, two high-voltage power supply board, a
power supply unit, and an electro-photographic processor. The OKIPAGE 8p/8w receives print
data from a higher-level interface and sequentially stores it in memory. The OKIPAGE 8p/8w
decodes and edits the received data while storing print data from the interface in memory. It
sequentially transfers the edited data to the LED head for each dot line. The electro-photographic
processor then prints the data on sheets of paper.
The display of the higher-level host is used for device operation and status display.
Figure 2-1 is the block diagram of the OKIPAGE 8p/8w.
2 - 1
PLUNGERLED HEAD
Motor
2 - 2
Parallel
I/F
CENT
LS07
HEAD2HEAD1PJ
+5V+26V
POWER
MOTORMain PCB NMA-
0V5V
Motor Driver
MTD2005F
CPU
(R3000)
Data Bus
Address Bus
OSC
7MHz
0VP0V
RST
EEPROM
Serial I/F
(x16)
LC26023A
1kb
OSC
10MHz
LSI
HIVOL
DRAM 2MB
M-ROM
4M x 16
Mask ROM 8MB
HC244
HIVOL2
Red
Amber
Amber
DRAM
1M x 16
0V
OPTION
O
P
T
I
O
N
PCB N4A-
DRAM
1M x 16
DRAM 4MB
Power Supply Unit
High Voltage Power Unit
P2H
Figure 2-1-1 Block Diagram (OKIPAGE 8p)
High Voltage Power Unit
P6L
ID Unit
PLUNGERLED HEAD
Motor
2 - 3
Parallel
I/F
CN4
LS07
+5V+26V
HEAD2HEAD1CN8
CN2
CN7
0V5V
0VP0V
Motor Driver
MTD2005F
CPU
(nX8)
PCB H63-ONLY
Internal
MASK ROM
62KB
OSC
16MHz
Serial I/F
DRAM Bus
(Data : 4)
(Address : 11)
RST
EEPROM
1kb
EPROM
64KB
LS373
PCB HBY-ONLY
DRAM
512kB
DRAM
1M x 4
HC125
CN10CN1
High Voltage Power Unit
Power Supply Unit
Figure 2-1-2 Block Diagram (OKIPAGE 8w)
P2H
High Voltage Power Unit
P6L
ID Unit
2.1Main Control Board
The main control board consists of a one-chip CPU, a program ROM, a DRAM, an EEPROM, a
host interface circuit, and a mechanism driving circuit. The mechanism driving circuit consists of
a LED head, a main motor, and an electromagnetic clutch.
Note: There are 2 type Main Control Boards for OP 8w EPROM is mounted on one board (HBY-
PCB) On the other board (H63-PCB), no EPROM is mounted. (the firmware is in the
masked CPU). The appearance of these PCB's are completely different each other.
(Refer Section 7.2.2).
(1) One-chip CPU
• OKIPAGE 8p
The one-chip CPU is a custom CPU (32-bit internal bus, 16-bit external bus, 28-MHz clock).
This CPU has the functions listed in the table below.
Built-in DeviceFunction
DRAM controller
DMA controller
Parallel interface controller
Video output port
LED STB output port
Timer
I/O port
Controls DRAM.
Transfers image data from Parallel I/F to DRAM, from DRAM to a video output port and
between CPU and DRAM.
Controls the parallel interface.
Controls LED head.
Generates various control timings for monitoring paper feeding and a paper size.
Inputs and outputs the sensor signals and motor signals, etc.
Also performs I/O for EEPROM.
• OKIPAGE 8w
The one-chip CPU is a custom CPU (8-bit internal bus, 8-bit external bus, 16-MHz clock)
incorporating mask ROM and CPU peripheral devices. This CPU has the functions listed in
the table below.
Built-in DeviceFunction
DRAM controller
DMA controller
Controls DRAM.
Transfers image data from Parallel I/F to DRAM, from DRAM to a video output port and
between CPU and DRAM.
Parallel interface controller
Video output port
LED STB output port
Timer
I/O port
A/D converter
Controls the parallel interface.
Controls LED head.
Generates various control timings for monitoring paper feeding and a paper size.
Inputs and outputs the sensor signals and motor signals, etc.
Also performs I/O for EEPROM.
Inputs the feedback signals from a high-voltage generation circuit and thermistor signal.
2 - 4
(2) • Program ROM (OKIPAGE 8w Only)
Program ROM contains a program for the equipment. EPROM is used as program ROM.
(EPROMtype PCB) For details PCB Layout see Section 7.2.2.
• Program & Font ROM (OKIPAGE 8p Only)
The Program & Font ROM store the various types of emulation program and fonts.
Mask ROM is used for a Program & Font ROM.
(3) DRAM
DRAM is used as resident memory.
(4) EEPROM
EEPROM holds the following data:
• Menu data
• Counter value
• Adjustment value
(5) Parallel interface
The parallel interface receives parallel data from the host; it conforms to the Centronics
specification. IEEE-1284 B: – directional parallel is supported.
(6) RAM Board (OKIPAGE 8p option)
4MB (2MB DRAM x 2) of DRAM is resided on the RAM board.
2 - 5
2.2Power Supply Unit
The power supply unit supplies +5 V and +26 V to the main control board according to 230 VAC /
120 VAC.
Output voltageApplication
+5 V
+26V
Used to generate a logic circuit and a high voltage.
Used to drive the motor and electromagnetic clutch.
The power supply unit also contains a heater drive circuit.
2.3High-Voltage Power Supply Board
(1) High-Voltage power supply circuit
The high-voltage power supply circuit generates the following voltages required for the
electro-photographic processor from +5 V according to the control sequence from the main
control board. When the cover is open, +5 V supply is automatically interrupted to stop highvoltage output.
OutputApplication
CH
–1.3 KV
DB
–265 V/+265 V
SB
–550 V/ 0 V
CB
+400 V/–1.35 KV
TR
+500 V ~ +3.5 KV/–750 V
Voltage
Voltage to be applied to a charge roller.
Voltage to be applied to a developing roller.
Voltage to be applied to a sponge roller.
Voltage to be applied to a cleaning roller.
Voltage to be applied to a transfer roller.
P2H-PCB
P2H-PCB
P2H-PCB
P6L-PCB
P2H-PCB
Remarks
Caution:
The TR voltage varies with medium and transfer roller impedance.
2 - 6
(2) Sensors
The high-voltage power supply board consists of the high-voltage power supply circuit that
supplies power to the electro-photographic processor system and the photosensor that
detects a paper feeding system and toners.
Figure 2-2 shows the sensor layout drawing.
Exit roller
Outlet sensor
Heat roller
Transfer roller
Paper sensor
Toner
sensor
assy
Manual feed sensor
Paper feeding direction
Feed roller
Hopping
roller
Figure 2-2
SensorFunctionSensing State
Manual feed
sensor
Paper sensor
Outlet sensor
Toner sensor
Monitors whether paper was inserted into the manual feed sensor
section.
Detects the leading part of the paper.
Monitors paper feeding.
Monitors paper feeding and the paper size according to the paper
sensor arrival and passing time.
Detects the low toner status.
ON: Paper exists.
OFF: No paper exists.
ON: Paper exists.
OFF: No paper exists.
ON: Paper exists.
OFF: No paper exists.
ON (long): Toner low
OFF (short): Toner High
2 - 7
2.4Electro-Photographic Processor
The electro-photographic processor prints out the image data to be sent from the main control
board on sheets of paper. Figure 2-3 shows the layout drawing of the electro-photographic
processor.
(1) Image drum unit
The image drum unit makes a toner adhere to the formed electrostatic latent image with static
electricity. This electrostatic latent image is formed by the lights irradiated from LED heads.
(2) Electromagnetic clutch
The electromagnetic clutch controls the rotation of the hopping roller according to signals
from the control block.
2 - 8
Exit roller
Heat roller
(ø 19.910)
6.85
10
OFF
ON
26.50
Outlet sensor
Cleaning roller
(ø 9.000)
Charge roller
(ø 9.000)
6.77
LED head
Drum roller
(ø 16.000)
Developing roller
(ø 14.000)
17.23
12.72
23.18
20.32
64.60
Single tray
Transfer roller
(ø 15.000)
Hopping roller
OFF
32.00
10
Tray printing
10
ON
OFF
Manual feed sensor
Manual printing
Feed roller
Paper sensor
Figure 2-3 Layout Drawing of Electro-Photographic Processor
2 - 9
(3) Pulse motor (Main)
This pulse motor of 48 steps/rotation is two-phase excited by the signal from the main control
board; it performs feeding control by switching normal rotation to reverse rotation or vice
versa and turning on/off the electromagnetic clutch. The relationship between the main
motor, electromagnetic clutch, resist gear, drum gear, hopping roller is shown in the table
below and on the subsequent pages.
Main MotorElectromagnetic Clutch
Normal rotation
Reverse rotation
OFF
ON
OFF
Hopping Roller
Non-rotation
Rotation
Non-rotation
Regist GearDrum GearOperation
Non-rotation
Rotation
Rotation
Rotation
Rotation
Rotation
(4) LED head
The shift and latch registers receive image data from the main control board for each dot line.
4,992 LEDs are driven to radiate the image drum.
(5) Heat Assy
The heat Assy consists of a heater, a heat roller, a thermistor, and a thermostat.
The power supply unit supplies AC voltage to the heater according to the HEATON signal
from the main control board to heat the heat roller. The main control board monitors the heat
roller temperature via the thermistor and keeps the temperature constant by turning on/off
the heater AC voltage supply.
If the heat roller temperature rises abnormally, the thermostat of the heater voltage supply
circuit functions to forcibly suspend the AC voltage supply.
Warm-up
Hopping
Prinitng
2 - 10
Exit roller
Heat roller
Transfer roller
Cleaning roller
CH roller
Drum roller
Developing roller
Outlet
sensor
Paper sensor
Hopping roller
TRAY printing
Feed roller
Manual
feed
sensor
Manual printing
2
Roller to be driven by reverse
rotation of pulse motor (Main)
1
Motor to be driven by normal
rotation of pulse motor (main)
Roller control by pulse motor (main)
1
Normal rotation of pulse motor (main):Drum roller, transfer roller, cleaning roller, CH roller, developing roller, heat roller, exit roller rotation
2
Reverse rotation of pulse motor (main): Drum roller, transfer roller, cleaning roller, CH roller, developing roller, heat roller, exit roller, feed roller,
hopping roller rotation
Hopping operation from the tray, however, is performed when the electromagnetic clutch is turned on.
Figure 2-4 Schematic Drawing of OKIPAGE8p/8w Paper Feeding
2 - 11
2.5Electro-Photographic Process
(1) Electro-photographic process
The electro-photographic process is outlined below.
1 Charging
The surface of the OPC drum is charged negatively and uniformly by applying the DC
voltage to the CH roller.
2 Exposure
Light emitted from the LED head irradiates the negatively charged surface of the OPC
drum. The surface potential of the irradiated surface attenuates to form the electrostatic
latent image corresponding to the image signal.
3 Development and residual toner recovery
The negatively charged toner is brought into contact with the OPC drum, adhering to the
electrostatic latent image on the OPC drum by static electricity. This adhesion causes
the electrostatic latent image to change to a visible image.
At the same time, the residual toner on the OPC drum is attracted to the developing
rollerby static electricity.
4 Transfer
When paper is placed over the image drum surface, the positive charge which is
opposite in polarity to that of the toner, is applied to the reverse side by the transfer roller.
The toner is attracted by the positive charge and is transferred onto the paper. This
results in the transfer of the toner image formed on the image drum onto the paper.
5 Cleaning
The cleaning roller temporarily attracts the residual toner on the transferred OPC drum
with static electricity, then returns the toner to the OPC drum.
6 Fusing
The transferred unfused toner image is fused to a sheet of paper by applying heat and
pressure to the image.
Figure 2-5 is a flow for the electro-photographic process.
2 - 12
Paper
holder
section
Manual feed
Control signal
LED head
Power
supply
Exposure
Toner
cartridge
roller
Developing
Paper
supply
Transfer
Manual feed
roller
Hopping
Feed roller
Paper sensor
Transfer roller
sensor
: OPC drum rotation direction
: Paper feeding path
Power
supply
roller
Charge
Paper delivery
Charging
Power
supply
CleaningDevelopment
roller
Cleaning
Paper feeding
Outlet sensor
roller
Paper eject
Fusing
Power
supply
roller
Back-up
Heat roller
Figure 2-5 Flow for Electro-Photographic Process
Paper ejectionFusingCleaningTransferDevelopmentPaper feedPaper hopping
2 - 13
2.5.1Explanation of Each Process Operation
(1) Hopping
As shown in the figure below, the clutch for hopping is turned on/off according to current ON/
OFF to a coil.
When the clutch is OFF
Coil
Hopping gear
Spring for resetting
Clutch plate
Magnetic
substance plate
Pin
Hopping roller
When the clutch is ON
Hopping shaft
Hopping gear
Engagement section
Clutch plate
When the clutch is on, the hopping gear engages with the clutch plate to rotate the hopping
roller.
When the clutch is off, the hopping gear is separated from the clutch plate by the spring for
resetting, disabling the rotation of the hopping roller.
2 - 14
(2) Printing and warm-up
At warm-up
Regist gear
Hopping gear
Triple gear
Transfer gear
Idle gear
Planetary gear
a"
a'
a
Gear A
Pulse motor (main)
Rotate the pulse motor (main) in the a direction. The planetary gear rotates in the a’ direction,
dislocating its position in the a” direction. This causes the planetary gear to be separated from
gear A. The hopping gear will not rotate. The triple gear and transfer gear rotate via the idle
gear to drive the EP unit.
At printing
Triple gear
Transfer gear
Regist gear
Idle gear
Planetary gear
b"
b'
b
Hopping gear
Gear A
Pulse motor (main)
The paper is further advanced in synchronization to the print data.
2 - 15
(3) Charging
Charging is performed by applying DC voltage to the charge roller that is in contact with the
surface of the OPC drum.
High-
voltage
power
supply
Charge roller
OPC drum
(4) Exposure
High-
voltage
power
supply
Light emitted from the LED head irradiates the negatively charged surface of the OPC drum.
The surface potential of the irradiated surface attenuates to form the electrostatic latent
image corresponding to the image signal.
LED head
Charge roller
LED head
OPC drum
2 - 16
Paper
Image drum
(5) Development
The electrostatic latent image on the surface of the OPC drum is changed to a visible toner
image by applying a toner to it. Development is performed in the contact part between the
OPC drum and developing roller.
1 The sponge roller negatively charges a toner and applies it to the developing roller.
Developing blade
Charge roller
Developing roller
OPC drum
Sponge roller
2 The toner applied to the developing roller is thin-coated by the developing blade.
3 A toner adheres to the exposure part of the OPC drum in the contact part between the
OPC drum and developing roller. This causes the electrostatic latent image to be
changed to a visible image.
2 - 17
(6) Transfer
The transfer roller is composed of conductive sponge material. This roller is set so that the
surface of the OPC drum and sheets of paper will adhere closely.
A sheet of paper is placed on the surface of the OPC drum and the positive charge opposite
to the negative charge of a toner is applied from the reverse side by the transfer roller.
When a high negative voltage is applied from the power supply to the transfer roller, the
positive charge induced on the surface of the transfer roller moves to the paper side at the
contact part between the transfer roller and the sheet of paper. The positive charge on the
lower side of the sheet of paper then causes the negatively charged toner adhering to the
surface of the OPC drum to move to the upper side of the sheet. This enables transfer to the
sheet of paper.
OPC drum
Transfer roller
Paper
High-voltage
power supply
2 - 18
g
(7) Fusing
The transferred unfused toner image is fused to a sheet of paper because heat and pressure
are applied when it passes between the heat roller and back-up roller.
The Teflon-coated heat roller contains a 400 W heater (Halogen lamp) that heats the heat
roller. The thermistor on the surface of the heat roller keeps the temperature of the heat roller
constant. A thermostat is also installed for safety. If temperature rises abnormally, this
thermostat opens to suspend voltage supply to the heater.
The back-up roller is pressurized to the heat roller by the pressure spring on each side.
Thermistor
Separation claw
Heater roller
Heater
Back-up roller
(8) Cleaning
Pressure Sprin
After transfer has terminated, the cleaning roller temporarily draws in the untransferred
residual toner adhering to the OPC drum with static electricity and then returns it to the OPC
drum.
OPC drum
Cleaning roller
High-voltage
power supply
Transfer roller
2 - 19
2.6Paper Jam Detection
The OKIPAGE 8p/8w monitors the paper status when the power supply is on and during printing.
In the following cases, the OKIPAGE 8p/8w interrupts the printing process as a paper jam.
Printing can be recovered by opening the cover, removing the jammed paper, and closing the
cover.
Error
Cause of Error
Paper inlet jam••Only the manual feed sensor detects "Paper exists" when the power supply is on.
The leading part of the paper does not reach the paper sensor although hopping
operation was performed three time.
Paper feed jam• The leading part of the paper does not reach the outlet sensor within a fixed time after it
has passed the paper sensor.
Paper outlet jam• The trailing part of the paper does not pass the outlet sensor within L mm after the
leading part of the paper has passed the outlet sensor.
2.52" (64 mm) L 15.77" (400.6 mm)
<=<
=
Paper size error• The trailing part of the paper does not pass the paper sensor within L mm after the
leading part of the paper has passed the paper sensor.
2.52" (64 mm) L 15.77" (400.6 mm)
<=<
=
Paper Feed Check List
Type of Error
Supervisory Sensor
Reference Value
Error
PluseMinus
Paper feed error
Paper feed jam1
Paper size error
Paper outlet jam
Paper feed jam 2
Electromagnetic clutch ON/
Paper sensor ON
Paper sensor ON/
Outlet sensor ON
Paper sensor ON/
Paper sensor OFF
Outlet sensor ON/
Outlet sensor OFF
Paper end sensor OFF/
Outlet sensor OFF
2 - 20
69.8
122.9
2.52" (64 mm) L
<=<
=
15.77" (400.56 mm)
2.52" (64 mm) L
<=<
=
15.77" (400.56 mm)
121.9
35
20.0
—
45.0
20.0
—
—
—
45.0
20.0
Unit: mm
Pulse motor
(main)
Normal
rotation
OFF
Reverse
rotation
Electromagnetic
clutch
Manual feed
sensor
Paper sensor
Outlet sensor
Operation mode
OFF
ON
OFF
ON
OFF
ON
OFF
ON
Warm-upPaper feedPrinting
Timing Chart for Paper Feed (Tray Feed)
2 - 21
2.7Toner Low Detection
• Hardware configuration of toner sensor
The figure below shows the hardware configuration of the toner sensor.
Image drum unit
Agitation bar (iron)
Magnet
Toner sensor lever
Hardware Configuration of Toner Sensor
• Toner detection method
(1) Toner sensor monitoring conditions are shown in the figure below.
Toner sensor
Magnet draw-in
t1
T
Caution:
The toner sensor is not monitored when the drum is inactive.
(a) When the toner-low state continues twice, Toner Low occurs. (This state is monitored
at a cycle of 40 milliseconds.)
(b) When the toner-full state continues twice, Toner Low is released. (This state is
monitored at a cycle of 40 milliseconds.)
(c) When the toner sensor does not change over two cycles (T x 2), the toner sensor
alarm state occurs.
(d) After the EP unit has been replaced (after the drum counter has been reset), Toner
Low is not detected when the drum counter indicates 1 to 100 counts.
2 - 22
(2) The basic rotation cycle of the toner sensor is as follows:
Basic rotation cycle of toner sensor
T time
2.5 sec.
t1 > 0.64 sec.
0.64 sec. > t1 > 0.28 sec.
Toner low time
Toner full time
2.8Cover Open
Opening the stacker cover turns off the microswitch on the high-voltage power supply board to
suspend +5 V supply to the high voltage power supply. This results in the stop of all high-voltage
outputs. At the same time, the CVOPN signal is issued to notify the main control board of the
switch status and cover open processing is executed.
2 - 23
2.9Detecting I/D Unit existence
In this model, a micro switch may be activated, applying a high voltage to the machine under a
state where the cover is slightly opened. In this case, there is a fear that, when a user insert his
hand through the opening, he may be shocked unless an I/D Unit has been installed. (Safety
standard measures EN60950: 1992)
Therefore, with mechanism, an interlock system for micro switch shall be added if a machine has
no mechanism with I/D Unit inside. Also, for control, I/D Unit existence detection shall be
implemented according to the following method.
<Conditions for judging I/D Unit existence>
If a toner sensor does not change for 1.2 cycle of toner sensor basic rotation cycle soon after
powering on or closing cover, no installed I/D Unit shall be judged, stopping Warming Up motion
to shift the machine mode to light malfunction. But this error can be recovered by cover open and
close operation after installing I/D Unit.
I/D Unit existence detection time
The conditions for enabling this error should be as follows.
Valid conditionIn the case of 31 pages or more in total drum counter
Invalid condition
In the case of 30 pages or less in total drum counter, a significant malfunction
toner sensor error shall occur.
T timeRemarks
3.04 sec.As the toner sensor monitors at intervals of 40 msec.
the fractional part should be rounded down.
But when the toner sensor breaks down with 31 or more counted in total at the drum, I/D Unit not
Install will be displayed without fail at power on. Even in this case, the machine should be in
printable state so that printing can be guaranteed until the completion of toner repair. (See the
drawing in the next page)
2 - 24
POWER ON
Abnormal toner sensor
waveform
Other cases
I/D Unit not Installed
displayed/informed
Cover open/close
Status_AStatus_B
Abnormal toner sensor waveform
Abnormal toner sensor waveform
NormalNormal
Cover open/close
Cover open/close
Normal toner sensor waveform
Normal printing
Draft for specification
1. Toner sensor error/I/D Unit not Installed state should not be stored in the EEPROM.
2. A shift to I/D Unit not Installed and Toner Sensor Error shall be made at cover open or close.
Toner Sensor Error di
splayed/informed
Abnormal toner sensor waveform
ON LINE
OKIPAGE 8p/8w I/D Unit not Installed / Toner Sensor Error
2 - 25
Normal printing
Manual
Light
Medium-
Light
Medium
Medium-
Heavy
Heavy
Special1
(China)
Special2
(Swedish
Archive)
OHPLight
Medium-
Light
Medium
Medium-
Heavy
Heavy
Special1
(China)
Special2
(Swedish
Archive)
OHPMedia Type
TrayFeeding Tray
Paper size Excutive
Letter
Legal 14
Legal 13A4JIS B5A5A6
Monarch
COM-10DLC5
COM-9
Domestic postcard
and envelop equivalent
8
8
8
8
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Note1
An envelop will be forcefully set to 6 PPM for manual feeding, narrow
in width, thick paper regardless of feeding tray and media type.
Domestic postcard and envelop equivalent will be forcefully set to
manual. (An inquiry to own country is required)
An envelop will be forcefully set to 6 PPM for manual feeding, narrow
in width, thick paper regardless of feeding tray and media type.
Note 1) Tray + OHP . OP 8p : not exist in the combination. (driver should not display it on GUI)
OP 8w : In the driver, OHP setting shall not be able to be selected on GUI for media type in tray. in the case of sending data, it shall be printed in OHP mode.
OKIPAGE 8p/8w printing speed
2 - 26
3.PARTS REPLACEMENT
3.PARTS REPLACEMENT
This chapter explains how to replace parts, assemblies, and units in the field.
The replacement procedures to be explained here include dismounting, not mounting. When
mounting parts, assemblies, and units, reverse the dismounting steps.
3.1Precautions for Parts Replacement
(1) Be sure to dismount the AC cord and interface cable before replacing parts.
(a) Be sure to dismount the AC cord in the following procedures:
i)Turn off the POWER switch of the printer (“0“).
ii)Disconnect the AC inlet plug of the AC cord from the AC receptacle.
iii) Disconnect the AC cord and interface cable from the printer.
(b) Be sure to reconnect the printer in the following procedures:
i)Connect the AC cord and interface cable to the printer.
ii)Connect the AC inlet plug to the AC receptacle.
iii) Turn on the POWER switch of the printer (“|”).
Disconnect
OFF
ON
(2) Do not disassemble parts as long as the printer is operating normally.
(3) Minimize disassembling. (Only the parts indicated in the parts replacement procedures can
be dismounted.)
(4) Use only the specified maintenance tools.
(5) Disassemble parts in the specified sequence; otherwise, parts may be damaged.
(6) Temporarily tighten small parts such as screws and collars to the original locations because
they tend to be lost easily.
(7) When handling ICs such as CPUs, ROM, and RAM and PC boards, do not wear gloves that
easily cause static electricity.
Reconnect
(8) Do not place PC boards directly on devices and floors.
3 - 1
[Maintenance Tools]
Table 3-1 lists the maintenance tools necessary for parts replacement.
Table 3-1 Maintenance Tools
No.
1
2
3
4
5
6
7
No. 1-100 Philips
screwdriver
No. 2-100 Philips
screwdriver
No. 3-100 Philips
screwdriver
No. 5-200 screwdriver
Digital multimeter (tester)
Pliers
Handy cleaner
Q'tyUseRemarksMaintenance Tools
1
1
1
1
1
1
1
2~2.5 mm screw
3~5 mm screw
[Maintenance Utility]
No.
1
Table 3-2 Maintenance Utility
Q'tyUseRemarksMaintenance Utility
Maintenance utility
1
3 - 2
3.2Parts Layout
This section explains the layout of main parts.
[Upper Cover Assy] (OKIPAGE 8p)
Figure 3-1-1
3 - 3
[Upper Cover Assy] (OKIPAGE 8w)
Spur gear (A)
Hopper plate
Guide side (R)
Guide side (L)
Upper cover
Figure 3-1-2
3 - 4
[Base Frame Unit]
Top cover assy
LED head
Flat cable assy
Head spring
Paper guide (R)
Paper guide (L)
Hopper
spring
Stopper spring
Pressure roller (B)
(Back up roller)
Transfer roller
Paper
holder
Registration roller
Idle gear heat
Drive shaft E (eject)
Heat assy
Side plate M
Tension plate
Magnet H
(hopping shaft)
Hopping shaft assy
High-voltage power
supply board P2H
Sheet guide
Pulse motor
(Main)
Power sensor E
Figure 3-2
3 - 5
Roller holder
Hopping roller
Toner cartridge
unit (type 6)
I/D unit (Type 6)
[Base Plate Unit](OKIPAGE 8p)
Power supply unit
Main control board
Base plate assy
Figure 3-3-1
3 - 6
High Voltage Power
Supply board P6L
[Base Plate Unit](OKIPAGE 8w EPROM type)
Power supply unit
Main control board
Base plate assy
Figure 3-3-2
3 - 7
High Voltage Power
Supply board P6L
[Base Plate Unit](OKIPAGE 8w Mask CPU type)
Power supply unit
Main control board
Base plate assy
Figure 3-3-3
3 - 8
High Voltage Power
Supply board P6L
3.3Replacing Parts
This section explains how to replace parts and assemblies.
3.3.1Hopper Plate
(1) Remove two claws and dismount hopper plate 1.
1
3 - 9
3.3.2LED Head and Head Spring
(1) Open top cover assy 1.
(2) Dismount the left clamp and LED head 2. Then, dismount flat cable assy 3.
(3) Dismount two head springs 4.
2
3
4
1
4
3 - 10
3.3.3Transfer Roller
(1) Open top cover assy 1 and dismount I/D unit (Type 6) 2.
(2) Remove the washer TR 6 (make sure to do it)
1: Insert a flat-tip driver between the claw and the guide gear T 7 in a way of pushing gear
T 5 so that it hits the left side and rotate the driver.
2: Pull off the post of the gear T 5 from the hole of the claw by lifting the shaft of transfer
roller 3 with another driver while maintaining the avobe state in 1.
Guide gear T
Transfer roller
4
Gear T
Flat-tip driver
Claw
3
2
4
6
5
7
1
Label
3 - 11
3.3.4How to remove Cover Upper Assy
(1) Unscrew screws on the rear part.
(2) Open Cover Top Assy. Inserting a screwdriver head into a slot marked with Ţ on the Plate
Base edge, turn the screwdriver and lift Cover Upper Assy upward. Repeat the same
procedure for another slot on the edge.
Positions to insert screwdriver
3 - 12
3.3.5Upper Cover Assy
(1) Turn off the power switch and unplug the AC cord from the AC socket.
(2) Disconnect interface cable 1.
(3) Open top cover assy 2 and dismount I/D unit (Type 6) 3.
(4) Move paper guide (L) 4 and paper guide (R) 5 on the rear of the printer to the center.
(5) Remove two front claws of upper cover assy 6 and lift upper cover assy 6.
(6) Dismount spur gear (A) 7, guide slide (L) 8, and guide slide (R) 9.
(7) Dismount lens 0.(OP 8w)
Dismount lens A and swith B.(OP 8p)
7
1
9
8
2
5
0
A
6
B
3
4
3 - 13
3.3.6High-Voltage Power Supply Board (P2H)
(1) Dismount upper cover assy. (See Section 3.3.5.)
(2) Remove three screws 1 and remove the cover 2 and draw out high-voltage power supply
board(P2H) 3.
(3) Disconnect all the cables 4 from high-voltage power supply board(P2H) 3 and dismount
high-voltage power supply board(P2H) 3.
Caution:
2
Note the following when assembling the high-voltage power supply board(P2H):
• Mount the high-voltage power supply board(P2H) with top cover assy removed
or open.
• Take care that cable 4 will not interfere with the paper sensor exit when it is
connected.
• Replacement parts of High-Voltage Power Supply Board (P6L) is see 3.3 18)
Paper sensor exit
4
1
1
3
4
3 - 14
3.3.7Top Cover Assy and Flat Cable Assy
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the LED head. (See Section 3.3.2.)
(3) Press the left clamp outward and dismount the engagement and top cover assy 1. (Tension
spring 2 also comes off at the same time.)
(4) Disconnect connector HEAD1, HEAD2 on the control board and dismount flat cable assy 3.
1
OKIPAGE 8w Mask ROM type
3
2
3
OKIPAGE 8p
OKIPAGE 8w EPROM type
3
connector (HEAD1)
connector (HEAD2)
Note:
3 - 15
When reassembling these parts, make sure that
the flat cable assy is firmly fitted with both the
LED Head and connector Head 1 and Head 2.
An improper fit may damage the control board
and LED head.
3.3.8Paper Holder
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount paper holder 1.
(3) Unlock and dismount paper guide (L) 2 and paper guide (R) 3.
(4) Remove the claw and dismount hopper spring 4.
(5) Remove the claw and dismount stopper spring 5.
2
3
4
5
1
3 - 16
3.3.9Side Plate M and Idle Gear
Perform parts replacement while making the base frame assy stand so that side plate M will face
upward.
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Remove two screws 1 and two claws, then dismount plate side M2.
(3) Dismount earth plate 3, two idle gears P 4, idle gear M5, idle gear 3R6, idle gear 2R7,
3.3.10 Heat Assy
This section explains how to dismount the heat assy and parts in the assy.
<Dismounting the heat assy>
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Remove two screws 1, disconnect connector 2, and dismount heat assy 3.
1
2
1
3
3 - 18
3.3.11 Drive Shaft E (Eject) and Eject Roller
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount top cover assy. (See Section 3.3.7.)
(3) Remove two screws 1 from heat assy (Section3.3.10), lift the heat assy, and dismount idle
gear E (A) 2 and idle gear E (B) 3.
(4) Unlock and dismount drive shaft E (Eject) 4.
(5) Dismount two eject rollers 5.
5
4
1
3
2
1
3 - 19
3.3.12 Pressure Roller B (Back Up Roller)
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Dismount the heat assy. (See Section 3.3.10.)
(4) Dismount the engagement with the left ground, then pressure roller B1. (Two bearing BUs
2 and two bias springs 3 also come off at the same time.)
1
2
4
3
2
3 - 20
3.3.13 Separator Guide
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Remove four screws 1.
(4) Dismount inlet 2 from base frame 3.
<Dismounting inlet 2>
Insert a screwdriver into the hole on the side of base frame 3, remove the inlet claw from
base frame 8, and dismount inlet 2.
(5) Disconnect three cables 4 and connector A and dismount base frame 3. Then, remove
screw 0.
<Disconnecting connector A, B>
Dismount connector A by drawing it upward while pushing the clamp lever with a standard
screwdriver.
(6) Dismount the paper holder assy. (See Section 3.3.8.)
(7) Dismount two engagements and sheet guide 5.
(8) Dismount friction pad 6, compression spring S7, and separator guide 8.
(9) Dismount paper sensor E9.
3 - 21
1
<Dismount Inlet>
2
A
3
4
1
6
7
8
4
9
1
Screw driver
<Disconnecting Connector>
A
(-) Screw driver
4
Clamp lever
<Disconnecting Connector>
1
B
B
CN2
OKIPAGE 8p
3 - 22
1
<Dismount Inlet>
2
A
3
4
1
6
8
4
9
1
Screw driver
<Disconnecting Connector>
A
(-) Screw driver
4
Clamp lever
<Disconnecting Connector>
1
B
B
CN2
OKIPAGE 8w (EPROM type)
3 - 23
1
<Dismount Inlet>
2
A
3
4
1
6
8
4
9
1
Screw driver
<Disconnecting Connector>
A
(-) Screw driver
Clamp lever
<Disconnecting Connector>
1
B
B
CN2
OKIPAGE 8w (Mask CPU type)
3 - 24
3.3.14 Pulse Motor (Main)
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Dismount side plate M. (See Section 3.3.9.)
(4) Dismount the base frame. (See Section 3.3.13.)
(5) Remove two screws 1 and dismount pulse motor (main) 2.
2
1
3 - 25
3.3.15 Hopping Shaft Assy
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Dismount the base frame. (See Section 3.3.13.)
(4) Dismount the paper holder assy. (See Section 3.3.8.)
(5) Dismount the sheet guide. (See Section 3.3.13.)
(6) Dismount side plate M. (See Section 3.3.9.)
(7) Raise up roller holder 3, slide hopping shaft assy 1, and dismount roller holder 3 and
hopping roller 4. (Knock pin 5 also comes off at the same time. Take care not to lose it.)
(8) Draw out hopping shaft assy 1 to the right and dismount magnet H6.
2
4
3 - 26
3
5
1
6
3.3.16 Regist Roller
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount Idle gear R 3 and Gear R 4.
(3) Move regist roller 1 to the right and dismount it by lifting. (Two regist bearings 2 also come
off at the same time. Take care not to lose them.)
1
3
2
2
4
3 - 27
3.3.17 Paper Sensor E, Paper Sensor Exit and Toner Sensor Assy
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the high-voltage power supply board (P2H). (See Section 3.3.6.)
(3) Dismount the base frame. (See Section 3.3.13.)
(4) Dismount the paper holder assy. (See Section 3.3.8.)
(5) Dismount the sheet guide. (See Section 3.3.13.)
(6) Dismount the heat assy. (See Section 3.3.10.)
(7) Dismount drive shaft E. (See Section 3.3.11.)
(8) Dismount paper sensor E1.
(9) Dismount paper sensor exit 2.
(10) Dismount toner sensor assy 3.
3
2
1
3 - 28
3.3.18 Base Plate
(1) Dismount the upper cover assy. (See Section 3.3.5.)
(2) Dismount the base frame. (See Section 3.3.13.)
(3) Remove two screws 1, disconnect connector 2, and dismount power supply unit 3.
(4) Dismount insulation sheet 4.
(5) Remove five screws 5, dismount insulation sheet 6 and dismount main control board 7.
(6) Dismount insulation sheet 8.
(7) Remove screw 9 , disconnect connector 0 and dismount High Voltage Power Supply Board
(P6L) A from base plate B.
(8) Dismount insulation sheet C.
1
3
4
5
5
1
8
5
2
5
6
5
7
B
OKIPAGE 8p
3 - 29
9
0
C
A
9
A
1
A
2
5
6
5
3
4
1
8
5
B
9
7
0
OKIPAGE 8w (EPROM type)
3 - 30
C
A
9
3
1
4
1
5
2
5
B
8
7
9
0
OKIPAGE 8w (Mask CPU type)
3 - 31
C
A
9
A
4.ADJUSTMENT
4.ADJUSTMENT
This chapter explains adjustment necessary when a part is replaced.
This adjustment is made by changing the parameters values set in EEPROM on the main control
board. The printer driver or maintenance utility can be used to change these values.
Only servicemen and maintenance personnel can use the maintenance utility. This utility cannot
be made public for printer end users.
4.1Adjustment Types and Functions
4.1.1Printer Driver
(For Microsoft Windows)
This printer driver has the following functions:
• Drum counter reset
• Charge roller cleaning
Figure 4-1
(1) Drum counter reset
This function resets the life of the drum counter when the EP unit is replaced. Clicking the
“Reset” button resets the life.
(2) Charge roller cleaning
This function cleans the charge roller of the EP unit; it is used when printing is unclear. For
details on how to operate this function, refer to “User’s Manual.”
4 - 1
4.1.2Engine Maintenance Utility
See Appendix D.
4.2Adjustment When Replacing a Part
The table below lists the parts that requires adjustment when they are replaced.
Part to be ReplacedAdjustment
LED head
EP unitReset the drum counter. (Refer to "User's Manual".)
Main control boardUpload or download EEPROM data.
4.2.1Setting LED Head Drive Time
Caution:
When the liminous intensity of a new LED head is the same as that of the old LED
head, do not set the LED head drive time.
Use “LED Head Making No.” in the engine menu tab of the maintenance driver to set the luminous
intensity displayed on the LED head as the LED head drive time. (See Figure 4-2.)
• Luminous intensity of LED head
Set the LED head drive time.
Set the LED Head Width
Set the LED Head Wire
Set the Head type
Figure 4-2
4 - 2
Luminous intensity display
027
135
Character
This three digits indicate
the luminous intensity of the
LED head
4.2.2Uploading and Downloading EEPROM Data
When the main control board is replaced, EEPROM data must be reflected on a new main control
board. Use “EEPROM Operations” in the option tab of the maintenance utility to reflect EEPROM
data on the new main control board. (See Figure 4-4.)
Reflect EEPROM data on the new main control board in the following procedures:
(1) Check that the printer and PC are connected by the parallel I/F, then execute the
maintenance utility.
(2) Click the "Option" button in "Main Menu Dialog".
(3) Click the “Upload” button (Upload EEPROM Data) in “EEPROM Operations.” (EEPROM
data read is completed.)
(4) The read EEPROM data is displayed in “Dialog” of the maintenance driver.
(5) Leave the display of the maintenance driver as is and replace the main control board.
(6) Click the “Download” button (Download EEPROM Data) in “EEPROM Operations”. (EEPROM
data write is completed.)
Depending on the level of a main control board failure (parallel I/O failure, etc.), however,
EEPROM data may be unable to be uploaded.
In such a case, use the maintenance utility to perform the following adjustment after replacing the
main control board:
• Setting the LED head drive time (Section 4.2.1)
• Setting the LED Head Width
• Setting the LED Head Wire
• Setting the Head type
• Setting specifications (ODA/OEL/INT-A/INT-L)
4 - 3
5.PERIODICAL MAINTENANCE
5.PERIODICAL MAINTENANCE
5.1Periodical Replacement Parts
Table 5-1 lists the part and unit to be replaced periodically.
Table 5-1 Routine Replacement Parts
Part NameReplacement Time
Toner cartridge (Type 6)
EP unit (Type 6)
Caution:
Also reset the drum counter when replacing the I/D unit.
When "Toner Low" is displayed.
When "Change Drum" is displayed.
5.2Cleaning
Remove any toner or dirt and clean the circumference and inside of the printer with a waste cloth.
Caution:
5.2.1Cleaning the LED Lens Array
When a white belt or a white stripe (void, light printing) occurs in the vertical direction of the print
surface, clean the LED lens array or replace the toner cartridge.
Caution:
Do not touch the OPC drum, LED lens array, and connector block of the LED head.
Be sure to use an LED head cleaner to clean the LED lens array.
Part to be Checked
Simultaneously
LED headConsumables
Remarks
Consumables
White belt or stripe
(void, light printing)
Figure 5-1
5 - 1
(1) Set the LED head cleaner in the LED lens array, as shown in the figure below, and slide the
cleaner left and right several time to clean the head.
Caution:
Do not press the LED head cleaner against the LED lens array.
LED lens array
LED head cleaner
Figure 5-2
5 - 2
6.TROUBLESHOOTING PROCEDURES
6.TROUBLESHOOTING PROCEDURES
6.1Troubleshooting Tips
(1) Check the basic check points written in the user’s manual.
(2) Gather detailed failure information as much as possible from the customer.
(3) Check the printer under the condition close to that under which the failure occurred.
6.2Check Points Before Correcting Image Problems
(1) Is the printer running in proper ambient conditions?
(2) Are consumables (toner and EP unit) replaced correctly?
(3) Are sheets of paper normal?
(4) Is the EP unit set correctly?
6.3Notes When Correcting Image Problems
(1) Do not touch the surface of the OPC drum nor place foreign matter on it.
(2) Do not expose the OPC drum to direct sunlight.
(3) Do not touch the fuser because it heats up during operation.
(4) Do not expose the image drum to light for more than five minutes at room temperature.
6.4Preparation Before Troubleshooting
(1) Message display
The failure status of the OKIPAGE 8p/ 8w is displayed on the status monitor of the PC.
Take proper action according to the message displayed on the status monitor.
(2) LED display
The OKIPAGE 8p/8w is equipped with only one LED. This LED indicates one of the following
statuss:
The LED blinks at a cycle of 1 second (0.5s ON)
from data reception to printing end.
The LED blinks at a cycle of 0.24 second (0.12s ON).
The LED blinks at a cycle of 0.24 second (0.12s ON).
Warming-up status
Online (ready) status
Power save status
The toner amount of the toner cartridge is small.
The I/D unit is not installed or the toner sensor is
Normal operation
Normal operation
Normal operation
Normal operation
Install the I/D Unit or replace the toner sensor.
faulty.
Life of I/D drum
The paper is in the manual feed mode.
Be sure to reset the drum counter after replacing the I/
D unit.)
Table 6-1 (Cont'd)
6 - 5
CategoryStatus MessageDisplay ContentRemedy
Paper size error
Paper jam
Cover open
Buffer overflow
Paper Size Error
Paper Input Jam
Paper Feed Jam
Paper Exit Jam
ID Not Installed
Cover Open
Page Buffer Overflow
OP8p
PJL
Code
40077
40078
40079
40019
40021
30097
OP8w
OPEL
Code
30 00
31 00
32 00
33 00
42 00
4F 00
40 01
Paper of improper size was fed.
2.52" (64 mm) L 15.77" (400.56 mm)
A paper jam occurred when sheets of paper were
being supplied.
A paper jam occurred during paper feeding.
A paper jam occurred during paper ejection.
The upper cover is open.
The page buffer overflowed because there are a
large number of print data.
Check the paper. Also check whether more than one sheet of
paper were fed simultaneously. To release the error display,
open the cover, then close it. If this error occurs frequently, see
Section 6.5.2 3.
Check the paper. To release the error display, close the cover, then
close it. If this error occurs frequently, see Section 6.5.2 2-1.
Open the cover, then remove the jammed paper. To release the
error display, close the cover. If this error occurs frequently, see
Section 6.5.2 2-2.
Open the cover, then remove the jammed paper. To release the
error display, close the cover. If this error occurs frequently, see
Section 6.5.2 2-3.
Installed I/D Unit
To release the error display, close the cover. If this error occurs
frequently, replace the power supply board.
To release the error display, press the reset button on the status
motor of the printer driver. Install RAM or reduce the number of
print data.
Device configuration error
Print Over Run
Program ROM Check Error
Resident RAM Check Error
30017
40 10
A print overrun occurred because print data is
complicated.
60 10
An error occurred during program ROM check.
60 30
An error occurred during resident RAM check.
To release the error display, press the reset button on the status
motor of the printer driver. Simplify the print data format.
Replace program ROM or the main control board. (When
replacing the main control board, also adjust EEPROM data.)
(See Section 4.2.4.)
Replace the main control board. (When replacing the main
control board, also adjust EEPROM data.) (See Section 4.2.4.)
Table 6-1 (Cont'd)
6 - 6
CategoryStatus MessageDisplay ContentRemedy
CategoryStatus MessageDisplay ContentRemedy
Device configuration error
OP8p
OP8p
PJL
PJL
Code
Code
EEPROM Check Error
Option RAM Check Error
Fuser Error
Thermister Open Check Error
Thermister Short Check Error
Watch Dog Timeout Error
Motor Timeout Error
40084
OP8w
OP8w
OPEL
OPEL
Code
Code
60 40
60 60
60 80
60 91
60 92
60 C0
60F0
An error occurred during EEPROM check.
An error occurred during option RAM check.
A heater timeout error occurred.
The thermistor is open.
A thermistor short occurred.
A watchdog timeout occurred.
A motor timeout occurred.
Replace the main control board. (When replacing the main
control board, also adjust EEPROM data.) (See Section 4.2.4.)
Check the connection of the Option RAM PC board. If the option
RAM PC board is faulty, replace it.
See Section 6.5.2 4.
Replace the heater Assy.
Replace the heater Assy.
To release the error display, turn on the power supply again.
Replace the main control board.
To release the error display, turn on the power supply again.
Replace the main control board.
6.5.2Status Message Troubleshooting
Some failures cannot be corrected according to the status message trouble list. Troubleshoot
these failures according to the following troubleshooting flowcharts:
No.
1.
The OKIPAGE 8p/8w malfunctions after the power supply has been turned on.
2.
Jam error
Paper input jam
Paper feed jam
Paper exit jam
3.Paper size error
4.Fusing error
Caution:
When replacing the main control board troubleshooted according to the troubleshoot-
Item
ing flowcharts, also adjust EEPROM data. (See Section 4.2.4.)
Flowchart No.
1
-1
2
2
-2
2
-3
3
4
6 - 7
1The OKIPAGE 8p/8w malfunctions after the power supply has been turned on.
• Turn the power supply off, then on again.
• Is the LED lamp on?
• No Is the AC cable connected correctly?
• NoConnect the AC cable correctly.
• Yes Is +5 V supplied between CN1 Pin 7 and CN1 Pin 13 of the high-voltage power
supply board (P2H)?
(Pin 7: +5 V, Pin 13: 0 V)
• NoAre the CN1 connectors of the high-voltage power supply board (P2H)
and main control board connected correctly?
• NoConnect the CN1 connectors correctly.
• YesIs +5 V supplied between CN2(OKIPAGE8w) or POWER(OKIPAGE8p)
Pin 2 and CN2(POWER) Pin 3 of the main control board?
(Pin 2: +5 V, Pin 3: 0 V)
• NoReplace the high-voltage power supply board(P2H).
• YesReplace the main control board.
• Yes Is 1-2 V voltage supplied between CN1 Pin 2 and CN1 Pin 13 of the high-voltage
power supply board(P2H)? (OKIPAGE 8w Only.)
• NoReplace the main control board.
• Yes Replace the high-voltage power supply board(P2H).
• YesReplace the main control board.
6 - 8
[JAM error]
2-1Paper input jam
• Does a paper input jam occur when the power supply is turned on?
• YesIs the jammed paper on paper sensor?
• Yes Remove the jammed paper.
• NoIs paper sensor (manual feed/paper) operating normally?
• No Replace paper sensor (manual feed or paper).
• YesReplace the high-voltage power supply board(P2H).
• NoDoes a paper input jam occur during paper loading?
• YesIs the paper already fed to paper sensor (manual feed)?
• Yes Is paper sensor (manual feed) operating normally?
• NoReplace paper sensor (manual feed).
• Yes Check the gear block or replace high-voltage power supply board(P2H).
• NoIs the paper already fed to paper sensor (paper)?
• Yes Is paper sensor (paper) operating normally?
• NoReplace paper sensor (paper).
• Yes Replace high-voltage power supply board(P2H).
• NoReplace the stepping roller or friction pad.
• NoIs the hopping roller rotating?
• YesCheck the coil resistance of magnet H. Is the resistance normal (about 120 Ω)?
• No Replace magnet H.
• YesIs +26 V supplied between CN8(OKIPAGE8w) or PJ(OKIPAGE8p) Pin 1 and
CN8(PJ) Pin 2 of the main control board?
• No Replace the main control board.
• NoCheck the gear block or replace the hopping shaft assy.
• NoAre the CN7(OKIPAGE8w) or MOTOR(OKIPAGE8p) connectors of the pulse motor
(main) and main control board connected?
• NoConnect the CN7(MOTOR) connectors correctly.
• YesMeasure the resistance of the pulse motor (main). Is the resistance normal (about 3.8 Ω)?
• NoReplace the pulse motor (main).
• YesReplace the main control board.
6 - 9
[JAM error]
2-2Paper feed jam
• Does a paper feed jam occur when the power supply is turned on?
• YesIs the jammed paper on paper sensor (paper/outlet)?
• Yes Remove the jammed paper.
• NoIs paper sensor (outlet/paper) operating normally?
• No Replace paper sensor (outlet or paper).
• YesReplace the high-voltage power supply board(P2H).
• NoHas the paper arrived at paper sensor (paper)?
• NoIs the feed roller rotating?
• No Check the gear block.
• YesIs the I/D unit set correctly?
• No Set the I/D unit correctly.
• YesCheck the gear block.
• YesHas the paper arrived at the paper sensor (outlet)?
• YesIs the paper sensor (outlet) operating normally?
• No Replace the paper sensor (outlet).
• YesReplace the high-voltage power supply board(P2H).
• NoCheck the gear block.
2-3Paper exit jam
• Does a paper exit jam occur when the power supply is turned on?
• YesIs the jammed paper on the paper sensor (outlet)?
• Yes Remove the jammed paper.
• NoIs the paper sensor (outlet) operating normally?
• No Replace the paper sensor (outlet).
• YesReplace the high-voltage power supply board(P2H).
• NoCheck the gear block or replace the eject roller.
6 - 10
3Paper size error
• Is the paper of the specified size being use?
• NoUse paper of the specified size.
• YesIs paper sensor (paper) operating normally?
• NoReplace paper sensor (paper) or clean the inlet sensor on the high-voltage power
supply board(P2H).
• YesIs the paper sensor (outlet) operating normally?
• NoReplace the paper sensor (outlet) or clean the outlet sensor on the high-voltage
power supply board(P2H).
• YesReplace the high-voltage power supply board(P2H).
Exit roller
Paper sensor (paper)
Toner
sensor
Assy
Paper sensor (manual feed)
Paper feeding direction
Paper sensor (outlet)
Heat roller
Transfer roller
Feed roller
Hopping
roller
6 - 11
4Heat assy error
• Turn the power supply off, then on again.
• Does the Halogen lamp of the heat assy go on?
• NoIs the Halogen lamp or thermostat disconnected?
• Yes Replace the heat assy.
• NoReplace the power supply unit.
• YesAre the CN2(OKIPAGE8w) or POWER(OKIPAGE8p) connectors of main control board
and the power supply unit connected correctly?
• NoConnect the CN2(POWER) connectors correctly.
• YesReplace the main control board.
6 - 12
6.5.3Image Troubleshooting
This section explains how to troubleshoot when an image problem is output as a result of the
printing.
Figure 6-3 is an example of image problem output.
Symptom
An image is light or blurred entirely. (Figure 6-3, A )
Dark background density (Figure 6-3, B )
A blank paper is output. (Figure 6-3, C )
Vertical block belt/black stripe (Figure 6-3, D )
Cyclical defect (Figure 6-3, E )
Print void
Poor fusing (An image is blurred or peeled off when it is touched.)
Vertical white belt/white stripe (Figure 6-3, F )
Flowchart No.
1
2
3
4
5
6
7
8
A Light or blurred
images entirely
D Black vertical stripesECyclical defectFWhite vertical belts
BDark background
density
C Blank paper
or streaks
Figure 6-3 Image Problems
6 - 13
1An image is light or blurred entirely.
• Is the toner low? (Is "Toner Low" being displayed?)
• YesSupply a toner.
• NoIs the specified paper being used?
• NoUse the specified paper.
• YesIs the lens of the LED head dirty?
• YesClean the LED head.
• NoIs the LED head installed correctly?
Check the HEAD1, HEAD2 connector of the main control board.
• NoInstall the LED head correctly.
• YesIs the contact plate of the transfer roller in correct contact with the high-voltage power
supply board(P2H)? (See Figure 6-4 F .)
• YesIs the terminal of the I/D unit in correct contact with the contact plate? (See Figure 6-
4 A and B )?
• NoContact the terminal correctly.
• YesReplace the transfer roller.
• Has this error been recovered?
• YesEnd
• NoReplace the I/D unit.
• Has this error been recovered?
• YesEnd
Caution:
• NoReplace the main control board, high-voltage power supply board(P6L) or high-voltage
power supply board(P2H).
After replacing the I/D unit, reset the drum counter. (Refer to
"Replacing the Drum Cartridge" in "User's Manual".)
6 - 14
2Dark background density
• Has the OPC drum being exposed to external light?
• YesSet the OPC drum in the OKIPAGE 8p/8w and wait for about 30 minutes.
• NoIs the heat roller of the heat assy dirty?
• YesClean the heat roller.
• NoIs the terminal of the I/D unit in correct contact with the contact plate? (See Figure 64 D and Figure 6-5 D .)
• NoContact the terminal correctly.
• YesReplace the I/D unit.
• Has this error been recovered?
• YesEnd
Caution:
• NoReplace the main control board, high-voltage power supply board(P2H) or high-voltage
power supply board(P6L).
3A blank paper is output.
• Is the LED head connected correctly.
Check the HEAD1, HEAD2 connector of the main control board.
• NoConnect the LED head correctly.
• YesIs the terminal of the I/D unit in correct contact with the contact plate? (See Figure 65 E .)
• NoContact the terminal correctly.
• YesReplace the LED head.
• Has this error been recovered?
• YesEnd
After replacing the I/D unit, reset the drum counter. (Refer to
"Replacing the Drum Cartridge" in "User's Manual".)
Caution:
• NoReplace the main control board, high-voltage power supply board(P2H) or high-voltage
power supply board(P6L).
Set the LED head drive time when replacing the LED head. (See
Section 4.2.1.)
6 - 15
4Vertical black belt/stripe
• Replace the I/D unit.
• Has this error been recovered?
• YesEnd
• NoReplace the LED head.
• Has this error been recovered?
• YesEnd
• NoReplace the main control board, high-voltage power supply board(P2H) or high-voltage
power supply board(P6L).
5Cyclic defect
EP drum
Developing roller1.44" (36.6 mm)Replace the I/D unit.
Toner supply roller2.63" (66.8 mm)Replace the I/D unit.
Caution:
Caution:
After replacing the I/D unit, reset the drum counter. (Refer to
"Replacing the Drum Cartridge" in "User's Manual".)
Set the LED head drive time when replacing the LED head. (See
Section 4.2.1.)
Cycle
1.98" (50.3 mm)
Clean or replace the I/D unit.
Remedy
Caution:
Charge roller0.81" (20.6 mm)Replace the I/D unit.
Cleaning roller0.81" (20.6 mm)Replace the I/D unit.
Transfer roller1.71" (43.4 mm)Replace the I/D unit.
Heat roller2.46" (62.5 mm)Replace the heater Assy.
Pressure roller B2.35" (59.7 mm)Replace pressure roller B.
After replacing the I/D unit, reset the drum counter. (Refer to "Replacing the Drum
Cartridge" in "User's Manual".)
6 - 16
6A blank paper is output.
• Is the contact plate of the transfer roller in correct contact with the high-voltage power supply
board?
• NoContact the contact plate of the transfer roller correctly.
• YesReplace the transfer roller.
• Has this error been recovered?
• YesEnd
• NoIs the terminal of the I/D unit in correct contact with the contact plate? (See Figure 6-
4 A B C E and Figure 6-5 A B C D E .)
• NoContact the terminal of the I/D unit correctly.
• YesReplace the I/D unit.
• Has this error been recovered?
• YesEnd
Caution:
• NoIs the LED head installed correctly?
Check the HEAD1, HEAD2 connector of the main control board.
• NoContact the LED head correctly.
• YesReplace the LED head
• Has this error been recovered?
• YesEnd
Caution:
• NoReplace the main control board, high-voltage power supply board(P2H) or high-voltage
power supply board(P6L).
After replacing the I/D unit, reset he drum counter. (Refer to
"Rplacing the Drum Cartridge" in "Users Manual".)
Set the LED head drive time when replacing the LED head. (See Section
4.2.1.)
6 - 17
7Poor fusing
• Is the specified paper being used?
• NoUse the specified paper. (xerox 4200 (20 lbs))
• YesIs the bias spring normal? (Tension: 3.25 kg)
• NoReplace the bias spring.
• YesAre the heater connector of the heat assy and the CN1 connector of the power supply
unit connected correctly.
• NoConnect the connectors correctly.
• YesReplace the heat assy.
• Has this error been recovered?
• YesEnd
• NoReplace the main control board or high-voltage power supply board(P2H).
6 - 18
8Vertical white belt/stripe
• Is the lens of the LED head dirty?
• YesClean the LED head.
• NoIs the contact plate of the transfer roller in correct contact with the high-voltage power
supply board(P2H)? (See Figure 6-4 E .)
• NoContact the contact plate of the transfer roller correctly.
• YesReplace the transfer roller.
• Has this error been recovered?
• YesEnd
• NoIs the LED head installed correctly?
Check the HEAD1, HEAD2 connector of the main control board.
• NoInstall the LED head correctly.
• YesReplace the LED head.
• Has this error been recovered?
• YesEnd
Caution:
• YesReplace the EP unit.
• Has this error been recovered?
• YesEnd
Caution:
• NoReplace the main control board, high-voltage power supply board(P2H) or high-voltage
power supply board(P6L).
Set the LED head drive time when replacing the LED head. (See
Section 4.2.1.)
After replacing the I/D unit, reset the drum counter. (Refer to
"Replacing the Drum Cartridge" in "User's Manual".)
6 - 19
Contents
A : Toner Supply Roller
B : Developing Roller
C : Charge Roller
D : Cleaning Roller
E : Transfer Roller
F : Heat Roller
F
C
E
B
A
D
Figure 6-4
6 - 20
Contents
A : Toner Supply Roller
B : Developing Roller
C : Charge Roller
D : Cleaning Roller
E : Ground (Drum)
C
D
B
A
E
Figure 6-5
6 - 21
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