Blank sheets are printed........................................................................................................................ 55
Entire page prints faintly........................................................................................................................ 56
Page has gray background.................................................................................................................... 57
Page prints all black. ............................................................................................................................. 58
Page has repetitive marks..................................................................................................................... 59
An oblong area of faint print appears on each page..............................................................................60
Vertical white streaking or faint areas on page...................................................................................... 61
Vertical black lines appear on page....................................................................................................... 63
Print is faded following installation......................................................................................................... 64
Print is fuzzy. ......................................................................................................................................... 65
Print is smeared or blotched.................................................................................................................. 66
Printed page is light or blurred............................................................................................................... 67
Bold characters and dark lines are smeared. ........................................................................................ 68
Print is darker than usual....................................................................................................................... 69
Printer is on, but must warm up before a job is printed. ........................................................................72
Printer indicates it is ready, but does not print....................................................................................... 73
Top paper edge is dirty after installing image drum............................................................................... 74
Printing is garbled.................................................................................................................................. 75
Rebooting computer causes printer freeze or error...............................................................................76
Printer emits odors when printing.......................................................................................................... 77
United States and Canada .................................................................................................................... 85
Latin America ........................................................................................................................................ 86
Overnight Exchange—United States & Canada only................................................................. 87
Regional Service ........................................................................................................................ 88
INDEX ...............................................................................................................107
OKIPAGE 6w
5
OKIPAGE 6w User's Manual
Introduction
Paper and Media
Maintenance
Problem Solving
Service and Support
Supplies
Specifications
Index
6
OKIPAGE 6w
Introduction
How LED Technology Works
Get to Know Your OKIPAGE Printer:
• The OKIPAGE 6w: Front View
• The OKIPAGE 6w: Rear View
• The OKIPAGE 6w: Inside View
OKIPAGE 6w
7
How LED Technology Works
LED vs Laser Technology
The light source:
• Conventional laser printers use a laser beam, which is moved across the image drum by a
series of lenses and spinning mirrors.
• Okidata's LED technology uses a fixed array of light emitting diodes mounted on a flat strip that
doesn't move.
Advantages of LED technology
AdvantageDue to
Dramatic reduction in the size and weight of
the printer.
Less wear on the mechanism.Fewer moving parts
Greater consistency in dot placement.Fixed LED array
Crisp type resolutionElimination of edge distortion
Higher reliabilitySignificantly fewer parts
Elimination of moving parts of the
light source
inherent in moving optics
8
OKIPAGE 6w
The Electrophotographic Process
The electrophotographic technology used in OKI digital LED printers and plain paper facsimile
machines is almost identical to that employed in most toner-based copying machines.
• Charging: The first step is depositing a uniform electrical charge over the image drum.
• Exposure: Next, the drum is exposed to light to create a latent image on its surface. The light
source is the LED array, which uses 2,560 light emitting diodes at 300 to the inch to produce
its images. The latent image retains much of the charge applied to the drum's surface during
charging. The segments of the photoreceptor drum that correspond to the non-image areas
have a reduced electrical change.
• Developing: In the development cycle, charged toner is attracted to the latent image by static
electricity, making the image visible.
• Transfer: The paper is brought into contact with the photoreceptor drum, transferring the toner
image to the paper. The transfer process applies a charge through the paper so the toner
particles adhere to the paper rather than to the drum.
• Fusing: heat and pressure fuses the toner to the paper to produce the final product.
Okidata's proprietary advanced LED technology, with fewer moving parts, assures built-in quality
and reliability. Okidata backs every LED technology unit with a 5-year printhead limited warranty.
OKIPAGE 6w
9
The OKIPAGE 6w: Front View
Paper exit
Power
switch
Power/status light
Paper feeder extender
Paper feeder
Manual feed slot
10
OKIPAGE 6w
The OKIPAGE 6w: Rear View
Parallel interface
connector
Power cord
receptacle
OKIPAGE 6w
11
The OKIPAGE 6w: Inside View
LED array
Image drum
cartridge
with toner
12
OKIPAGE 6w
Paper and Media
Paper is the most important factor affecting print quality. If you are not getting the printing results
you would like, check “Print Quality Problems” to determine if your printer needs cleaning,
replacement of supplies, or repair. Then take a closer look at the paper you are using.
OKIPAGE 6w
13
Selecting Paper
• For best results, choose paper made for laser printers or copiers.
• Page printers and laser printers require smooth, moisture-controlled paper of the proper basis
weight
click on the topics below for details.
• The wrong paper can reduce print quality and may cause damage with extended use.
• Always try before you buy. Ask for samples before you buy in bulk.
• Improper storage can affect print quality. See Storing Paper for details.
Paper Selection Factors:
Basis Weight
Brightness
Coated Papers
Cutouts and Perforations
Letterhead and Preprinted Forms
Finishes: Smooth vs. Textured Paper
Opacity
Paper Content
14
OKIPAGE 6w
Basis Weight
Bond Paper
For bond paper, basis weight is the weight of 1 ream (500 sheets) of 17" x 22" paper.
• Automatic feed: use 16-lb. to 24-lb. bonddo not use automatic feed for bond paper
over 24-lb.
• Manual feed: use 16-lb. to 32-lb. bond.
Cover stock
Other types of paper measure weigh differently. For example, 45-lb. cover stock is approximately
equivalent to 32-lb. bond paper.
OKIPAGE 6w
15
Brightness
Brightness is:
• The amount of light reflected off of the page
• Measured on a scale of 1 to 100 (copier paper has a brightness of about 84)
Many catalogs list brightness values for paper
paper increases contrast with the image: text and graphics
• Look crisper
• Reproduce better
, but your eye is generally the best judge. Brighter
Paper that isn't as bright gives a softer effect and can be easier to read for long
documents.
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OKIPAGE 6w
Coated Papers
Coated papers can produce exceptional results.
Important!Use only coated paper designed for laser printers or copiers. Coated
papers not meant for laser printers or copier may blister.
Warning!Some coatings
damage your printer with repeated use.
particularly colored coatings added separately
can
OKIPAGE 6w
17
Cutouts and Perforations
Cutouts are pages with some portion removedincluding binder holes. Avoid printing on paper
with cutouts: depending on their size and location, cutouts can cause paper size errors.
A few "Rules of Thumb:"
• Cutouts should be no bigger than 0.375" (9.52 mm) in diameter.
• Do not print within 0.2" (5.1 mm) of a cutout or perforation
• Cutouts and perforations should be clean and free of burrs.
18
OKIPAGE 6w
Letterhead and Preprinted Forms
Important! Ink used on letterheads and preprinted forms must withstand temperatures
up to 392°F (200°C) for 0.1 second!
• When you order letterhead or preprinted forms, be sure to tell your dealer that the paper will be
used in an LED page printer.
• Some inks melt during the fusing processthis can damage your printer.
OKIPAGE 6w
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Finishes: Smooth vs. Textured Paper
• In general, the smoother the paper, the more precise and durable the print.
• An uneven surface makes it harder to place and fuse the toner dots to the page.
• The ream label usually tells you if the product is textured. Look for words like:
→→→→ Laid
→→→→ Wove
→→→→ Linen finish.
• Many textured papers will work well in your printer. Results can vary: try before you buy in
quantity.
• For better performance, look for textured papers with a laser finish.
• Embossed paper: to avoid problems, do not print near the
embossed areas of the page.
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OKIPAGE 6w
Opacity
• Determines how much print shows through from one side of the paper to the other.
• Is more important for multi-page documents.
Opaque paper generally lets very little light pass through it. Your eye is generally the best judge.
OKIPAGE 6w
21
Paper Content
Ideally, paper should be made from 100% wood pulp. However, most papers have some cotton
or rag content.
Note: Paper with high cotton content, unless designed for laser printers, generally does not
print well because the surface is too rough.
22
OKIPAGE 6w
Storing Paper
Do store paper:
• In a dry place.
• Lying flat (otherwise it may develop a curl and cause paper jams).
• Away from sunlight (sunlight may discolor your paper).
• Away from moisture (moisture can cause printing problems, such as blurring and areas
that do not print).
• Away from excessive temperatures and rapid temperature changes.
Some "don'ts":
• Don't open the paper package until you are ready to use it.
• Don't store your paper on the floor or next to an outside wall.
OKIPAGE 6w
23
Envelopes
• Use the front feeder to feed envelopes manually, one at a time.
• Use rear output.
• Maximum weight = 28 lbs. (105 g/m2)
The printer accepts these envelope sizes:
• COM-9 (3.875" X 8.875")
• COM-10 (4 1/8" X 9 1/2")
• Monarch (3 7/8" X 7 1/2")
• DL (110 mm X 220 mm)
• C5 (162 mm X 229 mm)
Envelope "Do's"
• Do use envelopes with a smooth, even surface. See Selecting Paper .
• Do use envelopes with seams down the sides and a squared-off flap that does not extend
over the print area:
• Do use envelopes no heavier than 28 lb.
Envelope "Don'ts"
• Don't use envelopes with self-sealing flaps.
• Don't use envelopes with a v-flap:
• Don't use envelopes with windows or metal clasps.
24
OKIPAGE 6w
Printing Envelopes
1. Adjust the paper guides.
2. Insert the envelope — flap down and to the left — until the printer grips it.
3. Set envelope size and landscape orientation in your software.
4. Enter the address, then print through your software.
OKIPAGE 6w
25
Transparencies and Adhesive Labels
Use the front feeder to feed transparencies and label sheets manually, one at a time.
Choosing Transparencies and Adhesive Labels
Use transparencies and labels that are specifically made for laser printers or photocopiers.
Important! Transparencies and adhesive labels and their carriers must be able to
withstand a temperature of 392ºF (200ºC) for 0.1 second.
Caution!Labels should cover the entire carrier sheet
be exposed to any part of the printer.
carrier and adhesive must not
26
OKIPAGE 6w
Maintenance
Loading Paper
Toner Cartridge
Image Drum
Using A Cleaning Page
Cleaning the Image Drum Contacts
Cleaning the LED Array
OKIPAGE 6w
27
Loading Paper
Rear Feed
Manual Feed
28
OKIPAGE 6w
Rear Feed
The paper feeder holds up to 100 sheets of 20-lb. paper.
To load rear-feed paper:
1. Adjust the left paper guide, then make sure the right paper guide is as far as it will go to the
right.
2. Insert paper gently, allowing it to drop in under its own weight: do not force it down.
Note: Insert letterhead stationery with the top nosed down into the feeder and facing the
paper tray.
3. Adjust the right paper guide to fit against the paper.
4. Lift the paper for the feeder slightly, then let it drop back down into the feeder.
OKIPAGE 6w
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OKIPAGE 6w
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