Okidata OKIFAX 5400, OKIFAX 5250 Service Manual
Front Cover
Service Guide OKIFAX 5250/5400
Chapter 0 About This Manual
OKIFAX
5250 & 5400
Facsimile Products
Adobe Acrobat printable reference copy
of the OKIDATA Service Training Manual.
11/16/99
Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures
rendered at 72 dpi, which is ideal for screen viewing. For future updates to this manual, and
more on-line information visit our Business Partner Exchange (BPX) at
http://bpx.okidata.com.
Table of Contents Page
Service Guide OKIFAX 5250/5400
0 Introduction
Preface 1
1 General Information
1.1 General Performance 2
1.2 General User's Function 3
1.3 General Maintenance Functions 4
1.4 General Appearance 5
1.5 Basic Performance Specifications 6
....Table 1.5.1 (1/9) Basic Performance Specifications 7
....Table 1.5.1 (2/9) Basic Performance Specifications 8
....Table 1.5.1 (3/9) Basic Performance Specifications 9
....Table 1.5.1 (4/9) Basic Performance Specifications 10
....Table 1.5.1 (5/9) Basic Performance Specifications 11
....Table 1.5.1 (6/9) Basic Performance Specifications 12
....Table 1.5.1 (7/9) Basic Performance Specifications 13
....Table 1.5.1 (8/9) Basic Performance Specifications 14
....Table 1.5.1 (9/9) Basic Performance Specifications 15
1.6 Reports and Lists 16
....Call-back Message (Example) 17
....Sender ID Format: (Example) 18
....TSI Printing (Example) 19
....Cancel Report Format: Power Outage Report (Example) 20
....Activity Report (Example) 21
....Message Confirmation Report 22
....Broadcast Entry Report (Example) 23
....Broadcast Confirmation Report (Example) 24
....Confidential Reception Report (Example) 25
....Telephone Directory (Examples 1 through 6) 26
....Configuration Report 27
2 Installation Procedures
2.1 General 28
2.2 Site Selection 29
2.3 Unpacking 30
2.4 Check of Contents 31
2.5 Installation of Attachments 32
2.6 AC Cord Connection 33
2.7 Telephone and Line Connections 34
2.8 Packing for Shipment 35
2.9 Initial Settings 36
....2.9.1 General Procedure of Key Operation 37
....2.9.2 Technical Functions 38
........Technical Functions Table 39
........TEL/FAX Automatic Switching (Technical Function 09) 40
........TAD Mode (Technical Function 07) 41
....2.9.3 Technical Functions Example 42
........Technical Functions 01 to 11 43
........Technical Functions 12 to 16 44
........Technical Functions 17 to 23 45
........Technical Functions 24 to 27 46
........Technical Functions 28 to 31 47
Table of Contents Page
....2.9.4 User's Functions 48
........Feature Specifications 49
........Dual Access Combination Table (1/2) 50
........Dual Access Combination Table (2/2) 51
........2)-1 One-Touch Key Operations 52
........One-Touch Key Program Settings (Table 2.9.4) 53
........2)-2 Function Program 54
....2.9.5 User's Functions Example 55
........User's Functions Table 56
....2.9.6 Clock Adjustment 57
....2.9.7 Dual Access Operation 58
....2.9.8 System Data Programming 59
....2.9.9 Dial Parameters Settings 60
........Dial Parameters Settings Table 61
....2.9.10 Off-line Tests 62
....2.9.11 On-line Tests 63
2.10 Installation of Optional Units 64
....1. Installation of the Memory Board 65
....2. Installation of CTR (PC interface) board (OF5400 only) 66
....3. Installation of an Optional Telephone Set 67
....4. Second Paper Cassette Unit 68
3 Brief Technical Description
3.1 Fundamentals of the Electro-Photographic Process 69
....Electric Photographic Process Flow 70
3.2 Actual Electo-photographic Process 71
3.3 Boards and Units / Block Diagram 72
....Block Diagram 73
3.4 Overall Dimension and Mechanical Structure 74
4 Disassembly
4.1 General 75
....4.1.1 Precautions for Parts Replacement 76
4.2 Tools 77
4.3 How to Disassemble and Reassemble 78
........Disassembly Procedure Flow 4.1 (1of 2) 79
........Disassembly Procedure Flow (Figure 4.2) 2 of 2 80
....4.3.1 LED Print Head 81
....4.3.2 Image Drum, Covers (Rear, NCU, Main) Separation
Plate, Boards (NCU, Modem)
....4.3.3 Control Panel Assembly, Paper Guide (U) Assembly 83
....4.3.4 Sub-roller, ADF Roller Assembly, Pinch Roller, Contact
Image Sensor, Document Detectors (PC1 and PC2)
....4.3.5 Motors (Resist, Drum), Assemblies (Release Guide,
Manual Guide) Stacker Cover, Fusing Unit
....4.3.6 Lower Base, Motor Assembly, Back-up Roller, Transfer
Roller
....4.3.7 Resist Roller, Hopping Roller, Sensor Plate 87
....4.3.8 E17 Board, Power Supply Unit, Contact Assembly,
Transformer, Sub-PSU
5 Adjustments
5.1 Setting of LED Print Head Drive Time 89
5.2 Confirmation Items 90
82
84
85
86
88
Table of Contents Page
5.3 Measurement 91
....Measurement Points on M17 Board 92
6 Cleaning and Maintenance
6.1 Consumables Replacement 93
....Service Technician Replaceable 94
....Replaceable Items Diagram 95
....Others - Reliability 96
6.2 Routine Inspection 97
....Routine Inspection 98
....Preventative Maintenance Diagram 99
6.3 Printer Counter Display/Clear (User) 100
6.4 Printer Counter Display/Clear (Service) 101
6.5 Self-Diagnosis Test 102
....Self-Diagnosis Test Sample 103
6.6 Sensor Calibration Test 104
6.7 LED Test 105
6.8 Tone Send Test 106
6.9 High-speed Modem Send Test 107
....High-speed Modem Send and Receive Test Diagram 108
6.10 High-speed Modem Receive Test 109
6.11 MF Send Test 110
6.12 Tone (TEL/FAX) 111
6.13 Protocol Data Dump 112
....Dump data description 113
....Data Analysis 114
....FCF - Facsimile Control Field Conversion Table 115
6.14 System Reset 116
6.15 Service code 117
....Service Codes Table 118
7 Troubleshooting
7.1 Overview 119
....7.1 Overall Troubleshooting Flow Chart 120
....7.2 No LCD Operation 121
....7.3 Alarm LED On 122
....7.4 Printing Test Failure 123
....7.5 No Local Copy 124
....7.6 Auto Dial Failure 125
....7.7 Transmission Problem 126
....7.8 Auto Reception Failure 127
....7.9 Reception Problem 128
....7.10 Sensor Calibration Test 129
....7.11 LED Test 130
....7.12 Tone Send Test 131
....7.13 High-speed Modem Test 132
....7.14 MF Send Test 133
....7.15 Tone (TEL/FAX) Send Test 134
....7.16 No Acoustic Line Monitor 135
....7.17 Power Supply Unit 136
....7.18 No Document Feeding 137
....7.19 Multiple Document Feeding 138
....7.20 Document Skew 139
Table of Contents Page
....7.21 Document Jam 140
....7.22 Printer Unit 141
........7.22.1 Precautions 142
........7.22.2 Troubleshooting Flow Charts of Printer Unit 143
............Overall Troubleshooting Flowchart 144
............1: Top Cover is Open 145
............2: Replace Image Drum Message 146
............3: Engine Controller Error 147
............4: Fan Motor Rotation Error 148
............5: Fuser Unit Thermal Error 149
............6: Paper Jams 150
............7: No Paper Tray or No Paper 151
............Action Items (Printer Unit-LCD Message) Table 152
........7.22.3 Image Problems Table 153
............Sample Image Problems 154
............8: Light or Blurred Output 155
............9: Smeared Background on Output 156
............10: Blank Output 157
............11: Vertical Black Stripes on Output 158
............12: Evenly Spaced Marks on Output 159
............13: Missing Print on Output 160
............14: Vertical White Stripes on Output 161
............15: Poor Fusing 162
8 Dipswitch Settings
8.1 General Information 163
A Board Descriptions
A1.1 Unit Configuration and Block Diagram 164
....Block Diagram 165
....Block Diagram Abbreviations 166
A1.2 Function of Each Unit 167
A2.1 Signal Flow Explanation 168
....(1) Copy Mode 169
....Copy Picture Signal 170
....(2) G3 Send Mode 171
....G3 Send Pciture Signal 172
....(3) G3 Receive Mode 173
....G3 Receive Picture Signal 174
....(4) 300 bps Send Mode 175
....300 bps Send Signal 176
....(5) 300 bps Receive Mode 177
....300 bps Receive Signal 178
....(6) Report Printing 179
....Report Printing Signal 180
....(7) Memory Transmission 181
....(8) Memory Reception 182
A3.1 Main Control Board (E17) Circuit Diagrams 183
....A3.1.1 E-17 - CPU Circuit Diagram 184
........Related Signals of CPU Diagram 185
....A3.1.2 E17 - FLS, MASK and Real Time Clock Circuit
Diagram
........Block Diagram of FLS, MASK and Real Time Clock 187
186
Table of Contents Page
....A3.1.3 E17 - Audio Monitor Circuit Diagram 188
........Block Diagram of Audio Monitor Circuit 189
....A3.1.4 E17 - CIS (contact image sensor) Block Diagram 190
........Block Diagram of CIS (contact image sensor) 191
....A3.1.5 IEXSEED300 Diagram 192
........Related Signals of IEXSEED300 193
....A3.1.6 E17 - Modem Diagram 194
........Related Signals of Modem 195
....A3.1.7 E17 - NCU, OPE, and PC1/PC2 Circuit Diagram 196
........Interface between E17 Board and NCU Board 197
........Interface between E17 Board and OPE 198
........Related Signals of PC1/PC2 199
....A3.1.8 E17 - LED Circuit Diagram 200
........Related Signals and Block Diagaram of LED Head 201
....A3.1.9 E17 - Send Motor Circuit Diagram 202
........Related Signals of Send Motor 203
....A3.1.10 E17 - Drum/Resist Motor Circuit Diagram 204
........Related Signals of Drum/Resist Motor 205
....A3.1.11 E17 - Fan Motor Circuit Diagram 206
........Related Signals of Fan Motor 207
........Interface between E17 Board and 2'nd Tray 208
....A3.1.12 E17 - Main Power Supply Circuit Diagram 209
........Sensor Functions 210
........Sensors and Switch Control 211
........Fuser Unit Temperature Control 212
........High/Medium Voltage Control 213
....A3.1.13 E17 - Optional Memory and CTR Circuit Diagram 214
........Interface: E17 Board to Optional Memory Board Diagram 215
........Interface E17 Board to CR Board (PC interface unit)
216
Diagram
....A3.1.14 E17 DRAM Diagram 217
........Block Diagram of DRAM 218
A3.2 OPE (05W) Circuit Diagram 219
....Block Diagram of OPE (operation unit) Diagram 220
A3.3 Power Supply Unit 221
....A3.3.1 Circuit Diagram for 1VP/2VP (1/2) 222
........1. Low-voltage power supply circuit 223
........2. Input ratings 224
........3. Output ratings 225
........4: Block Diagram 226
........Block Diagram of PWU (Power Supply Unit) 227
........5. General functional description 228
............5-1 General 229
............5-2 Circuit Description 230
............5-2-1 AC input section 231
............5-2-2 Heater control circuit 232
............5-3 Low-voltage section 233
............5-3-1 +30 V circuit 234
............5-3-2 +/- 8 V circuit 235
............5-3-3 +5 V circuit 236
............5-4 Protection circuit 237
Table of Contents Page
............5-5 Cover open circuit 238
....A3.3.2 1VP (for 120V)/2VP (for 230V) Circuit Diagram (2/2) 239
........5-6 High-voltage Section 240
........5-6-1 Functional overview 241
........5-6-2 SB2, DB1, DB2 and CB 242
........5-6-3 TR1 and TR2 243
........5-6-4 CH 244
........5-7 Photosensors 245
A3.4 UNC, WN5, FN5 and DN5 Circuit Diagram 246
....UNC (NCU) Circuit Diagram 247
........Block Diagram of UNC 248
....WN5 Circuit Diagram 249
........Block Diagram of WN5 250
....FN5 Circuit Diagram 251
........Block Diagram of FN5 252
....DN5 Circuit Diagram 253
........Block Diagram of DN5 254
A3.5 TELU, TEL-W2, TEL-W1, and TEL-W2F Circuit Diagram
(option)
....TELU Circuit Diagram (option) 256
........Block Diagram of TEL-U (option) 257
....TEL-W2 Circuit Diagram 258
........Block Diagram of TEL-W2 259
....TEL-W1 Circuit Diagram 260
........Block Diagram of TEL-W1 261
....TEL-W2F Circuit Diagram 262
........Block Diagram of TEL-W2F 263
A3.7 MEMO (memory) Circuit Diagram (option) 264
....Related Signals of Memory Board 265
A3.8 CTR Circuit Diagram (PC interface unit: OF5400 option) 266
....Related Signals of P050 (PC interface unit) Diagram 267
A3.9 TQSB (Second tray) Circuit Diagram: option 268
....Block Diagram of 2nd Tray 269
B Print Operation Description
Overview 270
B.1 Mechanical Components 271
....1) Image drum cartridge 272
....2) Resist motor 273
....3) Drum motor 274
....4) LED head 275
....5) Fuser 276
....Layout of Print Station Components 277
B.2 Description of Print Operations 278
....B2.1 Process Operations 279
........1) Hopping and feeding 280
........2) Charging 281
........3) Exposure 282
........4) Developing 283
........5) Transfer 284
........6) Fusing 285
........7) Cleaning 286
255
Table of Contents Page
........8) Cleaning of rollers 287
....B.3 Errors 288
........B.3.1 Errors List 289
........B.3.2 Major Trouble Errors 290
............B.3.2.1 Fuser Error 291
............B.3.2.2 Fan Error 292
............B.3.2.3 Paper Feed Monitoring 293
............B.3.2.4 2'nd Tray Communication Error (Printer Alarm 2) 294
............B.3.2.5 Cover Open 295
........B3.3.3 Recoverable Errors 296
............B3.3.3.1 Toner Low Detection 297
............Composition 298
............Operation 299
............Operation during toner full state 300
............Operation during toner low state 301
............Low Toner Alarm 302
....B.4 Other Special Cases 303
........B.4.1 Manual Paper Feed 304
........B.4.2 Cleaning 305
C Circuit Diagrams
C.1 General Information 306
D Illustrated Parts List
Assembly 307
1: Cabinet Assembly 308
2: Control Panel Assembly 309
3A: Printer Assembly (1 of 2) 310
3B: Printer Assembly (2 of 2) 311
4A: Base Assembly (1 of 2) 312
4B: Base Assembly (2 of 2) 313
5: Scan Unit 314
6: Paper Guide U Assembly 315
7: Cables 316
8: Option Telephone 317
9A: Second Paper Feed (Option) 318
9B: Second Paper Feed (Option) 319
10: Miscellaneous 320
....Whole Unit 321
....Consumables 322
....Options 323
E Board Layout
Diagram 324
F Second Paper Feeder
1. Outline 325
....1.1 Functions 326
....1.2 External View and Component Names 327
2. Mechanism Description 328
....2.1 General Mechanism 329
....2.2 Hopper Mechanism 330
3. Parts Replacement 331
....3.1 Precautions Concerning Parts Replacement 332
....3.2 Parts Layout 333
Table of Contents Page
....3.3 Parts Replacement Methods 334
........3.3.1 Stepping Motor (Hopping) 335
........3.3.2 TQSB2-PCB 336
........3.3.3 Hopping Roller Shaft Assy and One-way Clutch Gear 337
4. Troubleshooting 338
....4.1 Precautions Prior to the Troubleshooting 339
....4.2 Preparations for the Troubleshooting 340
....4.3 Troubleshooting Method 341
........4.3.1 LCD Status Message List 342
5. Connection Diagram 343
....5.1 Interconnection Diagram 344
....5.2 PCB Layout 345
6. Parts List 346
G RMCS System
Introduction 347
1. Notes to Users 348
....1.1 Identifying the Packaged Contents 349
....1.2 Required Devices 350
....1.3 Connectable Peripheral Equipment 351
2. Setup 352
....2.1 Mounting 353
........2.1.1 Mounting Procedures 354
....2.2 Installation 355
........2.2.1 Registering the RMCS Basic System 356
........2.2.2 Registering the Facsimile Model No. 357
........2.2.3 Deleting the Facsimile Model No. 358
........2.2.4 Updating the Password 359
........2.2.5 Updating the Dip Switches 360
........2.2.6 Deleting the RMCS Basic System 361
3. RMCS Basic Operation 362
....3.1 Activating and Terminating the system 363
........3.1.1 To Activate 364
........3.1.2 Entering the ID and Password 365
....3.2 TEL Directory 366
........3.2.1 To Terminate 367
........3.2.2 Selecting Destination Drive 368
....3.3 Main Menu 369
....3.4 Environment Setting 370
4. Message Modifying Tool 371
....4.1 Activating the Program 372
....4.2 Modifying Message 373
........4.2.1 File Selection 374
....4.3 Saving Message 375
........4.3.1 Confirmation 376
....4.4 Loading Message 377
........4.4.1 Confirmation 378
....4.5 Other Message File 379
H Product Service Bulletins
H.1 General Information 380
....OKIDATA'S Web Site 381
I Recommended Spare Parts List (RSPL)
Table of Contents Page
I. General Information 382
....OKIDATA'S Web Site 383
Page: 1
Service Guide OKIFAX 5250/5400
Chapter 0 Introduction
Preface
This manual is intended to be used for installing and maintaining OKIFAX 5250/5400 facsimile unit.
Maintenance of the OKIFAX 5250/5400 is assumed to be conducted at the following levels:
Assembly-level maintenance for mechanical portionsl
Unit-level maintenance for electrical at portionsl
CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME
OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER. DISCARD USED BATTERIES ACCORDING TO
THE MANUFACTURER'S INSTRUCTIONS
and
ATTENTION: IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE.
REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MEME TYPE OU D'UNT TYPE RECOMMANDE PAR LE
CONSTRUCTEUR. METTRE AU REBUT LES BATTERIES USA GEES CONFORMEMENT AUX INSTRUCTIONS DU
FABRICANT.
Programming procedures of the following user functions are not described in this maintenance manual.
Please refer to user's guide.
One-touch key programmingl
Two-digit auto dial programmingl
Group settingl
Programming mail box passwordl
Memory operationl
© Copyright 1999 Oki Data Corporation
This manual is subject to alteration without prior notification.
1.1 General Performance
(01) Type of appearance
Desktop typel
(02) Applicable lines
Public switched telephone network (PSTN)l
Private branch exchange (PBX)l
(03) Compatibility
ITU-T Group 3 facsimile transceiverl
(04) Document width
Max. 216 mm (8.5 inches [North American Letter])l
Min. 148 mm (5.83 inches [ISO A5 size])l
(05) Effective reading width
Max. 215 mm (8.46 inches) (North American Letter)l
Max. 208 (ISO A4 size) l
(06) Scanning length
128 mm to 356 mm (5.06 inches to 14 inches)l
(Length setting: Unlimited (1500 mm) is also available.)
(07) Automatic document feeder (ADF)
30 sheets (Letter/A4-size: 20-1b bond. Oki Data recommended paper)l
15 sheets (Letter/A4-size: 13 to 28-1b bondl
(08) Recording paper or sheet
First cassette: l NA Letter/NA Legal/A4-size plain paper cut
Second cassette (Option): l NA Letter/NA Legal/A4-size plain paper cut
Manual loading feeder:l
(Single Sheet Feeder)
* Oki Data recommended paper
N/A = North America
(09) Printable width
North American Letter: l 211.3 mm (8.32 inches) / 203.2 mm (8
North American Legal: l 211.3 mm (8.32 inches) / 203.2 mm (8
ISO A4:l 206 mm ( 8.11 inches) / 197.3 mm (7.77
(10) Printable length
Letter:l
Legal: l
ISO A4: l
(11) Copy stacker
Max. 100 sheets (20-lb bond, Oki Data recommended l
paper)
(12) Scanning resolution
a) Horizontal
300 dots/inchl
b) Vertical
Transmission mode: 3.85 line/mm (STD)
Page: 2
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
250 sheets capacity (20-1b bond*)
500 sheets capacity (20-1b bond*)
Transparency for overhead projector,
applicable.
Sheet size: NA Letter/NA Legal/A4-size
inches) for assured
quality
inches) for assured quality
inches) for assured quality
273.4 mm (10.76 inches) / 266.7 mm (10.49
inches) for assured quality
349.6 mm (13.76 inches) / 342.9 mm (13.49
inches) for assured quality
291 mm (11.46 inches) / 284.3 mm (11.19
inches) for assured quality
7.7 line/mm (FINE)
300 dot/inch (EX.FINE)
COPY mode: 7.7 line/ mm (FINE)
(13) Scanning method
2592 bits contact image sensorl
(14) Recording resolution
a) Horizontal:
300 dots/inch
b) Vertical
Variable: Automatically adjusted to the paper length.
Fixed: STD mode: 3.85 line/mm
(15) Recording method
211.3 mm (8.32 inches / 2496 bit) or 216.7 mm (8.53 inches / 2560 bit) LED Headl
(16) Minimum scan line time for reception
When receiving from OKIFAX or ECM:l 0 ms
When receiving from non- OKIFAX and non ECM:l 10 ms at 3.85 line/mm
(17) Print speed
Max. 8 sheets per minutel
(18) Preheating time
Approx. 20 sec. (Standby to Print)l
(19) Coding scheme
Modified Huffman (MH)l
Modified READ (MR)l
Modified Modified READ (MMR)l
(20) Modem
ITU-T Rec. V.29: 9600 bps for use on point-to-point 4-wire leased telephone type circuitl
ITU-T Rec. V.27 ter: 4800 bps modem for use in PSTN (Public Switched Telephone Network)l
ITU-T Rec. V.21 channel 2: 300 bps duplex modem for PS TNl
ITU-T Rec. V.17: 2-wire modem for fax application up to 14.4 kbpsl
ITU-T Rec. V.34: l
300 dot/inch (EX.FINE)
(300 to 395 dot/inch),
STD mode (3.85 to 5.06 line/mm)
FINE mode (7.7 to 10.13 line/mm)
EX-FINE mode (15.4 to 20.24 line/mm)
FINE mode: 7.7 line/mm
EX-FINE mode : 15.4 line/mm
: 300 dot/inch
5 ms at 7.7 line/mm
Note: V.34 (33.6 kbps option is available when V.34 optional Modem board is installed in OKIFAX 5400 only.
(21) Transmission speed
6 sec. per sheet of ITU-T No. 1 sample document l
3 sec. per sheet of ITU-T No. 1 sample document l
Note: This is Phase C time at 3.85 line/mm and 28800 bps for 3 sec. and 14400 bps for
6 sec. in MMR code transmission.
(22) Protocol
ITU-T Rec. T.30l
OKI special protocols: High-speed protocoll
(23) Error correction mode (ECM)
(24) Communication mode
Half duplexl
(25) Memory capacity
OKIFAX 5250 1Ml
OKIFAX 5400 2Ml 1M, 1.5M, 2M, and 4M options available for
both units.
(26) Liquid crystal display (LCD)
Two rows of 20 characters for operation guidance, check and various kinds of informationl
(27) Power source
Nominal input voltage 120 VAC for ODA versionl
Nominal input voltage 230 VAC for INT’L versionl
(28) MFP (Multi- Function Peripheral) function (Option)
By installing the optional board (CTR board), the MFP l
function can be realized:
Note: For details, see "Product Specification for MFP".
PC Printer Function
PC Scanner Function
PC Fax Modem Function
Location Programming Function
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
1.2 General User's Function
(01) Transmit mode
Automatic transmit model
Manual transmit model
(02) Receive mode
Automatic receive model
Manual receive model
TEL/FAX automatic switchover model
TAD model
Memory only receive model
PC mode (OKIFAX 5400 only)l
(03) Dual access
(04) Voice request
(05) Automatic redial
(06) Last number redial (Manual redial)
(07) Local copy including multiple copies
Max. 99 copies of documentl
(08) Sender identification (Sender ID)
(09) Personal identification (Personal ID)
(10) Polling transmission
Feeder polling transmissionl
Memory polling transmissionl
(11) Polling reception
(12) Selective polling
(13) Acoustic line monitor
(14) Telephone handset (option)
(15) Automatic alternate selecting call
(FAX No. + FAX No. can be registered in one-touch keys).
(16) Delayed transmission
Delayed broadcastl
Delayed transmissionl
- OKIFAX 5400 20 times / OKIFAX 5250 10 timers
(17) Relay broadcast initiate
(18) Subaddress transmission
(19) Confidential message transmission (Hopper 1 station)
(20) Confidential message reception
16 mail boxesl
(21) PHOTO mode
64 scale gradations l
(22) G3 sequential broadcast (Memory)
Broadcast model
OKIFAX 5250:: 89 stations at maximum (15 speed dials + 64 auto dials + 10 keypad dials)
OKIFAX 5400: 134 stations at maximum (30 speed dials + 99 auto dials + 10 keypad dials)
Delayed broadcast model
(23) No paper/no toner reception
(24) Memory-only reception
Memory reception even if paper does not run out
(25) Distinguishing Text from picture
(26) Page re-transmission (Only in case of memory TX mode)
(27) Vertical reduction printing (Reduction rate is from 100% to 75%)
Reduction rate is from 100% to 75% (Legal to Letter)
(28) Horizontal reduction (RX, Copy: Reduction rate is from 93% to 98%)
(29) Smoothing printing (In case of 8 dot/mm x 3.85, 7.7 or 15.4 line/mm ---> 300 dot/inch x 784
line/inch)
Turn off in the PC print model
Page: 3
(30) Programmed key operation ("F" key + "OT" key)
(31) Auto dialing
One-touch dialing OF5250: 15 / OF5400: 30l
Two-digit automatic dialing OF5250: 64 / OF5400: 99l
Keypad dialingl
Chain dialingl
Mixed dialingl
Group dialing OF5250: 10 / OF5400: 20l
(32) Real-time dialing
(In case of optional handset is installed or Hook key)
(33) Automatic pause signal insertion
(34) Manual feeder local copy
(35) Telephone directory (Alpha search) dialing
(36) TEL/FAX automatic switching
(37) Time and date printing
(36) Closed users group (Direct mail rejection)
(38) Transmission contrast and resolution control
(39) Transmission contrast and resolution control
(40) Key touch tone
(41) Printer counter display (For drum, toner, total print)
(42) Total page counter (Scan)
(43) Quick scanning 3 sec. minimum 5400/6 sec. minimum 5250 --> A4 size 3.85 line/mm
(44) Time and date setting
(45) PC interface
Standardl
(46) Language selection
2 language (LCD and Reports)l
(47) Fax forwarding
(48) Reports
Activity reportl
Protocol report (Service man setting)l
Message confirmation report (Single address or multiple addresses)l
Broadcast entry report (Broadcast)l
Transmission error reportl
Confidential reception reportl
Configuration reportl
Telephone directoryl
Power outage reportl
(49) 4 digit indication of YEAR
1.3 General Maintenance Functions
(01) Self-diagnosis
CPU ROM/RAM checkl
FLASH (/MASK) memory check (Program, Language, Default)l
RAM checkl
RAM check (MEMORY board: option)l
PC-IF board (parallel) checkl
Print testl
(02) Sensor calibration (Adjustment of scanning level)
(03) LED test
(04) Tone send test
(05) Multi-frequency (MF) send test
(06) High-speed modem send test
(07) High-speed modem receive test
(08) Tone (TEL/FAX) test
(09) Remote diagnosis
(10) System reset
(11) Service default report (Machine setting for service engineer)
Page: 4
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
1.4 General Appearance
Figure 1.4.1 shows the general appearance. Figure 1.4.2 shows the control panel.
General Appearance of the OKIFAX 5250 / OKIFAX 5400
Page: 5
1.5 Basic Performance Specifications
Note:
TF: Technical function setting
FP: Function program setting
OT: One-touch key pressed
F: SELECT FUNCTION key pressed
Table 1.5.1 (1/9) Basic Performance Specifications
Table 1.5.1 (2/9) Basic Performance Specifications
Table 1.5.1 (3/9) Basic Performance Specifications
Table 1.5.1 (4/9) Basic Performance Specifications
Table 1.5.1 (5/9) Basic Performance Specifications
Table 1.5.1 (6/9) Basic Performance Specifications
Table 1.5.1 (7/9) Basic Performance Specifications
Page: 6
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Table 1.5.1 (8/9) Basic Performance Specifications
Table 1.5.1 (9/9) Basic Performance Specifications
Table 1.5.1 (1/9) Basic Performance Specifications
No. Item Specifications
1
Applicable line 1) Public switched telephone network (PSTN)
2) Private branch exchange (PBX) (OT9+2)
2
Line interface
1) Impedance 600 Ohms balanced
Note: Impedance may differ by the requirement of PTT.
2) Sending power level 0 dBm to -15 dBm range
(Adjustable in 1 dB steps. Technical Setup No. 22)
3) Receiving power level 0 dBm to -40 dBm or -6 dBm to -46 dBm
(In case of V.34 TX/RX, -3 to -43 dBm
3
Type of document to be
transmitted
1) Width Max. 216 mm (NA Letter)
Min: 148 mm (ISO A5 size)
Note: Effective reading width is NA Letter 215 mm)
2) Length Min. 128 mm
Max. 356 mm (14 inches)
Page: 7
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Long document detection: 380 mm, or 150 mm
* Technical Setup No. 11 (To enable or disable the long document
scanning)
3) Thickness Based on common bond paper
a) 0.08 to 0.13 mm for multiple page feeding
b) 0.06 to 0.15 mm for single page feeding
4) Shape Rectangular
5) Opacity Documents allowing less than 40% of the scanner source light to
pass through them.
Table 1.5.1 (2/9) Basic Performance Specifications
No. Item Specifications
4
Effective reading width
Page: 8
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Document width Communication
ISO A4 (210 mm)
Mode/Paper width
G3/A4 208 mm for TX
[INTL/FTZ]
NA letter (216 mm)
G3/A4 215.4 mm for TX
[US/CANADA]
NA legal (216 mm)
G3/A4 215.1 mm for TX
[US/CANADA]
Note: Local copy: Printable reading width in a local copy mode
No. Item Specifications
5
Automatic document feeder
Max. 30 documents: NA Letter or A4 (20 lb./75gm)
Effective reading width Copy size
202.8 mm for local copy
211.3 mm for local copy
211.2 mm for local copy
(ADF)
Max. 15 documents: NA or A4 (16 to 28/60 to 105gm)
Documents shall be placed face down on ADF stacker. The first
sheet will be fed first in the feeder and will exit face down in the
document stacker.
6
Document skew Max. 2.6 mm skew over a document of A4 length. For a document
longer than A4 length, occurrence of skew exceeding 2.6 mm over
any A4 length is 0.5% or less.
7
Document jam detection 1) Transmission will stop and line disconnection will occur when the
end of a document is not detected within 356 mm after scanning
begins (except for the long document scanning. Technical Setup No.
11)
A4
Letter
Legal
8
Document jam removal Manual release
2) A jam will also be declared if the document does not reach the
scanning position within 5 seconds after the start of a document feed.
Note: When a jam is detected during message transmission from the
feeder, the machine will stop scanning and disconnect the line, but its
receiving capability will remain valid.
Service Guide OKIFAX 5250/5400
Table 1.5.1 (3/9) Basic Performance Specifications
No. Item Specifications
9
Recording paper or sheet For the first or second recording paper cassette:
1) Type: Plain paper cut (Bond paper: Xerox 4200 type or equivalent)
2) Size: ISO A4 210 mm x 297 mm
NA Letter 215.9 mm x 279.4 mm / 8.5 inch x 11 inch
NA Legal 14: 215.9 mm x 355.6 mm / 8.5 inch x 13 inch
3) Weight: 16 lbs to 24 lbs/60 to 90 gm base weight
Base weight is defined as the weight of 500 sheets
of 431.8 mm (17 inch) by 558.8 mm (22 inch) or 1 sheet size 1000
mm by 1000 mm.
4) Thickness: 0.08 mm to 0.12 mm
5) Condition: New paper
For the manual loading feeder
1) Type: Plain paper, transparency for overhead projector, colored
paper, printer paper
Page: 9
Chapter 1 General Information
10
Recording paper cassette
first cassette
second cassette
2) Size: A4/NA Letter/NA Legal
3) Weight, thickness and condition: Same as above
Note: One single sheet should be loaded on the manual paper
feeder for one occasion.
For best results use Oki Data recommended papers
1) Xerox 4200 (20 - lb/75 gm base weight paper)
2) L-type paper for photo-printers
Up to 250 sheets/cassette
(Oki Data recommended paper)
Up to 500 sheets/cassette
(Oki Data recommended paper)
Table 1.5.1 (4/9) Basic Performance Specifications
No. Item Specifications
11
Effective recording area
Note: These tables do not
include vertical or horizontal
addressing deviation (+ or 2 mm) of recording paper.
Page: 10
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
1) Printable area
Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size
inch mm inch mm inch mm inch mm
PL 11 279.4 11.7 297 14 355.6 13 330.2
PW 8.5 216 8.27 210 8.5 216 8.5 216
EL 10.76 273.4 11.46 291 13.76 349.6 12.76 324.2
EW 8.32 211.3 8.11 206 8.32 211.3 8.32 211.3
T .12 3 0.12 3 0.12 3 0.12 3
B .12 3 0.12 3 0.12 3 0.12 3
L .09 2.3 0.08 2 0.09 2.3 0.09 2.3
R .09 2.3 0.08 2 0.09 2.3 0.09 2.3
1) Guaranteed printing area
Letter Size A4 Size 14 inch Legal Size 13 inch Legal Size
inch mm inch mm inch mm inch mm
PL 11 279.4 11.7 297 14 355.6 13 330.2
PW 8.5 216 8.27 210 8.5 216 8.5 216
EL 10.5 266.7 11.2 284.3 13.5 342.9 12.5 317.5
EW 8.0 203.2 7.77 197.3 8.0 203.2 8.0 203.2
T 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35
B 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35
L 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35
R 0.25 6.35 0.25 6.35 0.25 6.35 0.25 6.35
Note: The printable area means the area allowing actual printing at the time of receiving. The guaranteed printing
area means the area where the printing quality is guaranteed.
These tables do not include vertical and horizontal addressing error (+/- 3 mm) of recording paper.
No. Item Specifications
12
Copy stacking The fax can discharge printed copies and stack them face down.
Maximum sheets on the copy stacker: 100
Note*: Oki Data recommended paper
Table 1.5.1 (5/9) Basic Performance Specifications
No. Item Specifications
13
Scanning resolution Horizontal:
300 dot/inchl
Vertical:
Transmission mode:
3.85 line/mm (STD), 7.7 line/mm (FINE), or 300 dot/inch, (EX. l
FINE)
COPY mode:
7.7 line/mm (FINE) or 300 dot/inch (EX. FINE)l
14
Image scanning method NA Letter size (2592-bit) contact image sensor
15
Contrast control 1) Automatic background sensing
A continuous document background of 0.3 OD (optical density) or
less will be transmitted as white).
2) The Light and Dark contrasts will be automatically enhanced to
improve image quality.
Page: 11
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
16
Recording solution Horizontal:
300 dot/inchl
Vertical:
Fixed: 3.85 line/mm (STD), 7.7 line/mm (FINE) 15.4 line/mm l
(EX. FINE) 300 dot/inch (EX-FINE)
Variable: Automatically adjusted to the paper length.
300 to 412 dot/inchl
3.85 to 5.06 line/mm (STD)l
7.7 to 10.13 line/mm (FINE)l
15.4 to 20.24 line/mm (EX.FINE)l
17
Recording system Electro-photographic printing
1) 211.3 mm (2496 bit) or 216.7 mm (2560 bit) LED printhead
18
Skew of recording paper Maximum allowable skew is + or - 1 mm over an advance of 100 mm.
19
Copy darkness 1) Black image: Greater than 1.2 OD (Optical density)
2) White background: Not greater than 0.2 OD (Optical density)
20
Copy uniformity Printed copies will exhibit a uniform density of the printed and
background area:
1) From edge to edge: 25% unit
2) From copy to the next copy: 30% unit
21
Recording paper running out The fax can detect the no-paper condition by a photosensor.
When the paper has run out in the local copy operation, the
scanning will stop with "NO PAPER ... REPLACE PAPER" on
the LCD and an ALARM LED turns on without an alarm tone.
When the paper has run out while a message is being received
and the no-paper reception is activated, the LCD display will
show "MSG. IN MEMORY", and the ALARM LED turns on.
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Table 1.5.1 (6/9) Basic Performance Specifications
No. Item Specifications
22
Minimum scan line time for
receiving
23
Coding scheme 1) One-dimensional coding scheme:
24
Modem operations
1) High-speed Modem ITU-T Rec. V.29 (9600/7200 bps)l
2) Low-speed Modem ITU-T Rec. V.21 channel 2 (300 bps)l
25
Fallback Automatic fallback will occur according to the following sequence by
0 ms, when receiving in ECM mode or from an Oki Data facsimile.
5 ms at 15.4 line/mm or 7.7 line/mm and 10 ms at 3.85 line/mm when
receiving from a non-Oki Data facsimile or non-ECM mode.
Modified Huffman (MH)
2) Two-dimensional coding scheme:
Modified READ (MR)
Modified modified READ (MMR)
ITU-T Rec. V.27 ter (4800/2400 bps)l
ITU-T Rec. V.17 (14400/12000/9600/7200 bps)l
ITU-T Rec. V.33 (14400/12000 bps)l
ITU-T Rec. V.34 (33600/28800 bps)l
FTT, RTN or PPR.
Page: 12
Fallback rank Transmission
speed
Activated by FTT
(Times)
Activated by RTN
(Times)
Protocol
1st 14400 bps 1 1 ITU-T V.17 (V.17)
2nd 12000 bps 1 1 ITU-T V.17 (V.17)
3rd 9600 bps 1 1 ITU-T V.17 (V.29)
4th 7200 bps 1 1 ITU-T V.17 (V.29)
5th 4800 bps 2 1 ITU-T V.17 V.27 ter.
6th 2400 bps 2 1 ITU-T V.17 V.27 ter.
When the last trial fails, the transmitting station sends out a DCN signal to the remote station for disconnection.
Note 1: Continuous PPRs for the same partial page within each fallback rank.
Fallback rank Transmission speed Activated by PPR
(Times)
Protocol
1st 28800 bps 1 (Note 1) ITU-T V.34
2nd 26400 bps 1 (Note 1) ITU-T V.34
3rd 24000 bps 1 (Note 1) ITU-T V.34
4th 21600 bps 1 (Note 1) ITU-T V.34
5th 19200 bps 1 (Note 1) ITU-T V.34
6th 16800 bps 1 (Note 1) ITU-T V.34
7th 14400 bps 1 (Note 1) ITU-T V.34
8th 12000 bps 1 (Note 1) ITU-T V.34
9th 9600 bps 1 (Note 1) ITU-T V.34
10th 7200 bps 1 (Note 1) ITU-T V.34
11th 4800 bps 1 (Note 1) ITU-T V.34
12th 2400 bps 1 (Note 1) ITU-T V.34
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Table 1.5.1 (7/9) Basic Performance Specifications
No. Item Specifications
26 Protocol
27
Transmission time 3 sec. (approx 3.5 sec) /ITU-T No. 1 sample document
28
Error correction ITU-T Error correction mode (ECM)
29
Communication mode Half-duplex
30
Ringing signal detection
sensitivity
1) Voltage range 25 to 150 V r.m.s.
1) ITU-T Rec. T.30
2) Oki Data special protocol
High-speed protocol
The T.30 protocol signal from the transmitting station is sent at
message transmission speed instead of 300 bps.
Note: In high-speed protocol, 28.8 Kbps are not supported.
6 sec. (approx 6.9 sec) /ITU-T No. 1 sample document
Note: This is Phase C time at 3.85 line/mm and 28800 bps
for 3 sec. and 14400 bps for 6 sec. in MMR code transmission.
Oki Data ITU-T ECM
Inoperative below 10 V
Note: This range may differ by the requirement of PTT.
Page: 13
2) Frequency range 20 to 68 Hz
Note: This range may differ by the requirement of PTT.
3) Ring response time One-ringing signal or 5 to 30 seconds.
(Selectable in 5 sec. steps F + OT9 + <-- + 11)
31
Image memory Basic model: OF5250 - 1M / OF5400 - 2M
Optional memory: 1M, 1.5M, 2M, and 4M
OF5400 Memory condition A4 Setting
[pages]
LEGAL Setting
[pages]
Standard (without option) 187 179
with option board
Note: No. of sheets are counted provided that ITU-T No. 1 sample document is used. No. of sheets are typical value.
4M-byte 307 299
Back-up time on electrical interruption: Min. one hour.
Note: In case of power failure, messages received in memory will only be backed up when 1.5M, 2M, or 4M option is
used. These boards have a battery.
Service Guide OKIFAX 5250/5400
Chapter 1 General Information
Table 1.5.1 (8/9) Basic Performance Specifications
No. Item Specifications
32
Telephone handset (option) General telephone function is available while the power is on.
Note: In the fax special versions, general telephone is available even
when the power is off.
34
Overheat protection The heater of the fuser unit is controlled within the predetermined
temperature range by the thermistor. If the temperature of the heater
exceeds the range, the LCD displays "PRINTER ALARM 4".
Furthermore, the built-in thermostat in the fuser unit prevents the
heater from being overheated even in the event of the failures in the
above temperature control circuit.
35
PC interface applications The following four modes are supported:
1) PC local printer function
2) PC scanner function
3) PC Fax Modem function
4) Location Programming function
Note: OF5400 option only
Page: 14
For details, see product specification for MFP.
No. Item Specifications
36
Power supply unit and Power
consumption of the machine
Mode USA/Canada version
Transmit 60W
Receive 160W
Local copy 210W
Standby (Power Save OFF) 16.6W
Standby (Power Save ON) Not available in the U.S.A.
37
Ambient condition see Figure 1.5.1 below.
Power consumption of the machine (Typical power)
Note: ( ): when power save mode is set to ON. Chart: ITU-T No. 1
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