Oki PT390 User's Guide [pt, en, fr, de, it, es]

PT390





Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this manual will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or related actions are prohibited. You must obtain written permission from Oki Data Corporation before doing any of the above. © 2011 Oki

OKI is a registered trademark of Oki Electric Industry Co., Ltd.

Energy Star is a trademark of the United States Environmental Protection Agency.

Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft Corporation.

Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.

Other product names and brand names are registered trademarks or trademarks of their proprietors.

Data Corporation

As an Energy Star Program Participant, the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency.

This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and 2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy related Products and Restriction on the use of certain Hazardous Substances in electrical and electronic equipment.

The following cables were used to evaluate this product to achieve EMC directive 2014/30/EU compliance and configurations other than this may affect that compliance.

&$%/(7<3( &25(CORE

CABLE TYPE

Power 2.0

USB 5.0

Serial (25pin)

Parallel 2.9

LAN

Drawer 1.8

 This is a class A product as defined in EN55022. In a domestic environment this product may cause radio interference, in which case the user may be required to

take adequate measures.

LENGTH

(METRE)

15.0

10.0

CORE SHIELD

ANUFACTURER

Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

For all sales, support and general enquiries contact your local distributor.

MPORTER TO THE

OKI Europe Limited (trading as OKI Printing Solutions)

Blays House Wick Road Egham Surrey, TW20 0HJ United Kingdom

For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL INFORMATION

EU/A

UTHORISED REPRESENTATIVE

Description of Safety symbols displayed on the equipment

No. Symbol Description

"ON" (power)

To indicate connection to the mains, at least for mains switches or their positions.

Stand-by

To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the stand-by condition.

General warning/caution

To identify a general warning/caution.

Caution, hot surface

To indicate that the marked item can be hot and should not be touched without taking care.

Direct current

To indicate on the rating plate that the equipment is suitable for direct current only; to identify relevant terminals.

Alternating current

To indicate on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals.

1. Appearance and Names of Components ·································································· 4

2. AC Adapter and Thermal Roll Paper ······································································ 6 2-1. AC adapter····································································································· 6 2-2. Paper specification (Thermal paper) ·································································· 6 2-3. Recommended Thermal Paper ·········································································· 7

3. Preparations ······································································································ 9 3-1. Connecting Interface Cable ·············································································· 9 3-2. Connecting the drawer kick cable···································································· 13 3-3. Connecting the AC Adapter ············································································ 14 3-4. Disconnecting the AC Adapter ········································································ 16 3-5. Turning on the Power ···················································································· 17 3-6. Installing the Printer Software ······································································· 17

4. Inserting Paper for Printing ··············································································· 18 4-1. Replacing paper ···························································································· 18

5. Control Panel ··································································································· 27 5-1. Control Panel ······························································································· 27 5-2. Error Indications ·························································································· 27

6. Preventing and Clearing Paper Jams ··································································· 29 6-1. Preventing Paper Jams·················································································· 29 6-2. Clearing a Paper Jam ···················································································· 29

7. Troubleshooting································································································ 30 7-1. Power-on Problems and Errors ······································································· 30 7-2. Cutter-related Problems················································································· 30 7-3. Printing-related Problems ·············································································· 31

8. Regular Cleaning ······························································································ 32 8-1. Cleaning the Paper Holder and Paper Transport ··············································· 32 8-2. Cleaning the Platen Roller ············································································· 33 8-3. Cleaning the Thermal Head ··········································································· 36 8-4. Cleaning the Cutter Blade and Frame ····························································· 37

9. Notes on Use ···································································································· 43

Appendix A: Specifications····················································································· 48

A-1.General Specifications···················································································· 48 A-2.Cutter Specifications······················································································ 50 A-3.Paper Supply Specifications ············································································ 50 A-4.Interface Specifications ·················································································· 50 A-5.Environment Specifications ············································································ 51 A-6.Specifications of Reliability············································································· 52

Appendix B: Interface ··························································································· 53

B-1.Parallel Interface ·························································································· 53 B-2.Dual Interface······························································································· 55 B-3.LAN Interface······························································································· 56 B-4.Drawer Kick Connector ·················································································· 58 B-5.Specifications of Power Supply ········································································ 60

Appendix C: Special Modes ···················································································· 61

C-1.Test Printing ································································································ 61 C-2.Hex Dump ···································································································· 62 C-3.Setting Up the Printer ··················································································· 63 C-4.Setup Items ·································································································· 85 C-5.Sample Print ································································································ 91

1. Appearance and Names of Components

Control panel

This panel contains status lamps and operating switches.

Release lever

Pull up the release lever to open the

top cover.

Top cover

Open and close this

cover to replace forms.

Power switch

This switch turns the

printer power on and off.

Appended goods

Thermal paper CD

MANUAL PRINTER DRIVER UTILITY SOFT

Instruction sheet Safety warranty sheet

AC adapter Power cable

2. AC Adapter and Thermal Roll Paper

2-1. AC adapter

Only use the AC adapter specified below.

Model name: KA02951-0120 Input: 100 to 240V AC, 50/60HzOutput: DC24V±5%, 1.5A

Caution: Only use authorized AC adapters. Caution: Do not use the bundled AC adapter and Power cable for any

electrical equipment other than this printer.

2-2. Paper specification (Thermal paper)

Be sure to use thermal roll paper that conform to the following specifications.

- Paper width: For paper 83mm wide, 83

For paper 60mm wide, 60

mm 80mm wide, 80

-1.0

mm 58mm wide, 58

-1.0

- Outside diameter: For paper 75 to 90µm thick, 102mm or less For paper 90 to 150µm thick, 90mm or less

- Core diameter: For paper 75 to 90 m thick, 12±0.5mm (inside) /18±0.5mm (outside) For paper 90 to 150µm thick, 25.4±0.5mm (inside) /32±0.5mm (outside)

- Printed surface: Outside of the roll

- Treatment of end of paper: The roll paper must not be glued to the core. The

end of the paper must also not be folded back.

Note: Do not use rolls that have rough sides or sides from which pieces of paper

extrude. Using such rolls could cause a printer failure.

-1.0

2-3. Recommended Thermal Paper

Manufacturer Product

Ltd.

Nippon Paper Industries Co., Ltd.

Mitsubishi Paper Mills Limited

name

PD160R Monochrome thermal

PD190R Monochrome thermal

HD75 Monochrome thermal

P220AE-1 Monochrome thermal

PB670 Two-color thermal paper

PB770 Two-color thermal paper

Note: A recommended type of paper must be used. If a type of paper other than a

recommended one is used, head damage, printing irregularities, or similar problems may occur.

Note: To use two-color thermal paper, set the print color to two colors from the

printer setup menu or using the setup tool contained on the CD-ROM provided with the printer.

(See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.") * By setting the appropriate property (use Color on the Graphics tab) for printing with this printer driver, you can easily print in two-color mode without having to change the printer setup.

Note: Ruled lines or characters containing fine lines (e.g. a serif typeface) tend to

have dull colors when they are printed on two-color thermal paper. For printing on two-color thermal paper, a thick font (e.g., a sans serif font) is recommended.

Quality characteristics Paper

thickness

75m paper (high-grade preservation type)

75m paper (mid-grade preservation type)

150m label paper (normal type)

150m paper (normal type)

75m

(red/black: normal type)

75m

(blue/black: normal type)

Density

specification

100% Oji Paper Co.,

100%

130%

100%

105%

100%

Note: Red or blue printing on two-color thermal paper has an inferior preservation

characteristic that is equivalent to that of normal thermal paper.

Note :Printouts on label paper or thick paper may contain blurs or voids, depending

on the humidity and other environmental conditions. Adjust the print speed and print density as appropriate for the type of paper used. (See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.") In particular, note that the paper transport accuracy may be negatively

affected by printing a barcode in the top margin at the beginning of paper transport or in the Lower margin at the end of paper transport.

3. Preparations

No printer cable is provided with the product. Obtain a printer cable suitable for the product interface. If you have any questions, consult your dealer. Before connecting or disconnecting cables, make sure of the following:

1) The power to the printer and all other devices connected to the printer is turned off.

2) The AC adapter power cable has been unplugged from the outlet.

3-1. Connecting Interface Cable

Open the c

onnector cover at the rear of the printer connect the interface cable to its rear connector socket. Close the cover after connecting the cable.

Note: If cables are arranged so that they extend from the rear or from the rear on the

right side, remove the inserts in the connector cover or the cover with nippers or a similar tool. Unless the inserts are removed in this case, the cables may be damaged and cause a failure.

by pulling it up, and

For a unit with parallel interfaces

Connector cover

Insert

Parallel interface cable * Secure the connector with

clasps after making the connection.

Insert

Interface connector

(Parallel interface)

Power connector

Drawer kick connector

For a unit with Du

al interface

Connector cover Insert

USB Interface Cable Type-B * Connect the printer to a PC through this connector.

Serial interface cable * Secure the connector wit

screws after making the connection.

Insert

Interface connector

(Serial interface)

Drawer kick connector

Power connector

Interface Connector (USB Interface Type-B) * Connect the printer to a PC

through this connector.

For a unit with LAN interface

Connector cover Insert

LAN interface cable

Insert

DIP Switch

Interface connector

(LAN interface)

Power connector

Drawer kick connector

Caution: Do not touch the DIP switches during normal use. This may

change the network settings, disabling normal printing.

Caution: If the device is installed vertically, the LAN cable may not usable

due to its shape. Please check before installing.

Caution: The LAN interface cable must use the shield type.

3-2. Connecting the drawer kick cable

Open the connector cover at the rear of the printer by pulling it up, and connect the drawer kick cable to its rear connector socket. Close the cover after connecting the cable.

Note : If the cable is arranged so that it extends from the rear, remove the inserts

in the connector cover with nippers or a similar tool. Unless the inserts are removed in this case, the cable may be damaged and cause a failure.

Note : The drawer kick cable must not be used for a purpose other than for control

of the drawer.

Connector cover Insert

Drawer kick cable

3-3. Connecting the AC Adapter

(1) Connect the AC adapter to the AC adapter power cable.

Note: To connect or disconnect the AC adapter, turn off the power switches of the

printer and all the devices to be connected to the printer. Then, unplug the plug of the AC adapter power cable from the electrical outlet.

Note: Use only the specified AC adapter and specified AC adapter power cable. (2) Open the connector cover at the rear of the printer by pulling it up, and

connect the AC adapter cable to the power socket. Close the cover after connecting the cable.

Note: To connect the AC adaptor, place the printer on its side to make the

connection operation easier to perform.

Note: Remove notch of connector cover with Nipper, to maintain the space for the

cable of AC adapter. Otherwise, the cable may be damaged and it way cause a failure.

Connector cover

Printer placed on its side

Power connector

Note: To prevent the adaptor from slipping out, the connector section is

designed to be tight to fit. When inserting, (1) pinch the base of the cable, (2) while sliding the outer section of the connector upwards, (3) and insert the connector until it locks in place with a “click” sound.

Base of the cable

Outer section of the connector

(3) Connect the plug of the power cable to electrical outlet.

(4) Plug the other end of the power cord into the power outlet.

3-4. Disconnecting the AC Adapter

o unplug the AC adapte

r cable, grasp the connector as shown in the picture below and pull it out. The lock mechanism of the connector will then disengage, and the cable can be unplugged easily. Conversely, forcibly pulling on the cable itself may damage the connector.

Note: Before disconnecting the AC adapter, switch off the printer and all devices

connected to the printer, and also disconnect the power cable of the AC adapter from the outlet.

3-5. Turning on the Power

After the AC adapter is connected, turn on the power switch at the side of the printer. The POWER lamp on the control panel lights.

Control panel

Power switch

3-6. Installing the Printer Software

Referring to the "Installation Guide" (\Manuals\PT390_InstallGuide1_en.pdf) contained on the CD-ROM provided with the printer, install the printer driver and utility software.

4. Inserting Paper for Printing

4-1. Replacing paper

(1) Grasp the top cover, pull up the cover release lever, and

open the top cover.

Top part of the top cover

▼

▲

Bottom part of the cover

release lever

(2) When manipulating the top cover, note that the cover seems to

lock in p

osition before it is open completely. Make sure that the

cover is really open completely as shown in the picture below.

Note: If the top cover is not open completely during maintenance, it may close

inadvertently.

Note: Do not touch the thermal head. Doing so m

electricity.

Thermal head

Roll holder

ay result in damage from static

Release lever

Top Cover

Separator

(3) Adjust the separator to the width of the roll paper. For roll paper

with a width of 80 mm, the separator need not be removed. For roll paper with a width of 70, 60, or 58 mm, remove the separator and attach it again at the correct width. For roll paper with a width of 83 mm, remove the separator completely.

Note: At the time of shipment from the factory, the separator is set at a position

appropriate for a paper width of 80 mm.

How to remove the separator

From the location indicated by A, lift the separator.

Rear hook for the axis

Separator

(4) Set the separator to a position appropriate for the width of

the roll paper, as shown below.

60 mm

58 mm

70 mm

80 mm

Separator setting in detail

Note : Adjust the separator to the width of the roll paper. To use roll paper with a

width of 83 mm, remove the separator.

Note : When using roll paper with a width of 58 or 60 mm, take care not to set the

separator at an angle.

Note : When replacing the separator, set a paper width appropriate to the print

area, referring to Appendix C, "Special Modes."

(See "C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

58 mm setting groove

60 mm setting groove

Roll pape

r width of 58 mm Roll paper width of 60 mm

70 mm setting groove

80 mm setting groove

Roll paper width of 70 mm

Roll paper width of 80 mm

How to attach the separator

Attach the separator at the rear hook for the axis.

Rear hook for the axis

Aligned horizontally

Note : Push the separator down until it engages with an audible click, and confirm

that the top of the separator is aligned horizontally.

Note : When using roll paper with a width of 58 or 60 mm, take care not to set the

separator at an angle.

Note : When replacing the separator, set a paper width appropriate to the print

area, referring to Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes."

(3) When using a new paper roll, remove the glued portion of the

paper as well as the part to which adhesive tape is affixed.

Note: Since the glued portion of the paper should not be printed on, remove about

one turn (about 40 cm) of the roll paper from the beginning so that none of the remaining paper has glue on it. Any adhesive or other matter remaining from the glue may adhere to the thermal head and cause a problem, such as voids on printouts. Therefore, do not forget to remove the glued portion of the paper.

(4) From the front of the printer, pull out the end of the paper as shown

below.

Note: Pull out the paper until enough of it protrudes past the front cover of the

printer.

Paper not protruding from the front cover

Note : Before loading a new roll, make sure that an old core does not remain in the

roll holder. Leaving an old core will cause a paper-near-end error condition.

Note : The roll paper must have no deformities. Using roll paper such as that

shown in the figure below may cause a paper jam, uneven printing, or other printing problem.

Roll paper inserted upside down

Note : If the loaded roll paper is loose (slack) as shown below, take up the slack

before printing on the paper. Printing on roll paper that is loose may cause a paper jam, uneven printing, or other printing problem, which will prevent the printer from detecting paper near end conditions.

(5) Place the paper in the correct orientation, and carefully close the top cover.

Note : Place the paper in the correct orientation. If the top cover is closed while the

paper is not correctly in place, a paper jam or misaligned printing might occur.

Note : To close the top cover, press it down near its center (the location pointed at

in the figure below) until you hear the lock engage. If the cover is not completely locked, printing might be impossible.

Press

here

Release lever

Top cover

5. Control Panel

5-1. Control Panel

5-2. Error Indications

Recoverable errors

Error condition

No paper (paper end)

Cover open

Head hot (*1)

*1 Printing is suspended because of a high thermal head temperature.

LED LAMP POWER (●) ERROR (●) POWER (●) ERROR (●) POWER (●) ERROR (●)

Error condition

Paper near end

Black mark error (*1)

*1 Applicable only if the printer supports sensing of black marks

LED LAMP POWER (●) ERROR (●)

POWER (●) ERROR (●)

POWER lamp (●)

Lights when the power switch is turned on and power is supplied to the printer.

ERROR lamp (●) Lights or blinks to indicate errors.

FEED switch Pressing this switch once advances the paper one line. Holding down this switch advances paper continuously.

Constantly on Constantly on Constantly on Constantly on Constantly on Constantly on

Constantly on

●●●●――――●●●●――――

Repeated blinking of the amber lamp four times in succession

Constantly on

●●――――――●●――――――

Repeated blinking of the amber lamp four times in succession

Blinking pattern

Unrecoverable errors

Error condition LED LAMP Blinking pattern

Internal error

Head not installed

Low voltage

Over voltage

Cutter functioning abnormally

LF motor functioning abnormally

POWER (●) ERROR (●)

――●―●―

●―――――

Repeated pattern in which the green lamp blinks twice and the amber lamp blinks once

――●―●―●―

●―――――――

Repeated pattern in which the green lamp blinks three times and the amber lamp blinks once

――●―●―●―●―

●―――――――――

Repeated pattern in which the green lamp blinks four times and the amber lamp blinks once

――●―●―●―●―●―

●―――――――――――

Repeated pattern in which the green lamp blinks five times and the amber lamp blinks once

――●―●―●―●―●―●―

●―――――――――――――

Repeated pattern in which the green lamp blinks six times and the amber lamp blinks once

――●―●―●―●―●―●―●―

●―――――――――――――――

Repeated pattern in which the green lamp blinks seven times and the amber lamp blinks once

6. Preventing and Clearing Paper Jams

6-1. Preventing Paper Jams

Do not touch the paper while the paper is being ejected or cut. Holding or pulling the paper by hand during ejection might cause a paper jam, incorrect cutting, or a feed error.

6-2. Clearing a Paper Jam

If a paper jam occurs, re

move the jammed paper as fol (1) Turn off the printer power by turning off the power switch. (2) Press the cover open lever down, and open the top cover. (3) Pull out the jammed paper slowly toward the top while holding down

the printer, as shown in the picture below.

Note: Do not pull the paper with excessive force. Note: Do not touch the thermal head. Doing so may result in damage from static

electricity.

lows:

7. Troubleshooting

This chapter describes the appropriate action to be taken in cases where the printer is not operating correctly or fails to produce clean printouts.

7-1. Power-on Problems and Errors

Symptom Cause Corrective action Although the power has been turned on, the POWER lamp on the control panel does not light and the printer does not start up. The ERROR lamp on the control panel is lit, and the printer does not work.

(1) The power cable is

(2) The connector of the

AC adapter is disconnected.

(1) No paper is inserted. (2) The top cover is not

closed completely.

(3) The thermal head is at

a high temperature.

7-2. Cutter-related Problems

Symptom Cause Corrective action

Paper cannot be cut.

The cutter does not return to the correct position.

(1) The cutter blade is

damaged or worn, or it has been used for too long.

(2) Paper fragments or

other foreign matter is stuck around the cutter blade or paper chute.

(3) Adhesive matter is

adhering to the cutter blade because of printing on label

paper. Paper fragments or other foreign matter is stuck around the cutter blade or paper chute.

(1) Connect the power cable.

disconnected.

(2) Connect the connector of

the AC adapter.

(1) Insert paper. (2) Close the top cover

completely.

(3) Wait until the thermal

head temperature decreases sufficiently.

(1) Turn off the power, and ask

for repairs.

(2) Remove the paper

fragments or foreign matter.

(3) Clean the cutter blade to

remove the adhesive matter.

Remove the paper fragments or foreign matter.

7-3. Printing-related Problems

(

Symptom Causes Corrective action Printing does not begin.

The printing is too dark or blurry.

Printed characters are thin (faint).

The print density is uneven.

Vertical marks appear on the printout.

(1) The interface cable is

disconnected or broken.

(2) The printer setup is

incorrect.

(1) The print density setting

included in the printer setup is incorrect.

(2) The thermal head is

damaged.

(1) The print density setting

included in the printer setup is incorrect.

(2) The thermal head is

damaged.

(1) Paper fragments or

foreign matter is stuck on the heating elements of the thermal head.

(2) The printer setup is

incorrect.

(3) Foreign matter is

adhering to the platen roller.

(4) The thermal head is

damaged.

1) Foreign matter is stuck or caught on the paper transport.

2) Foreign matter is adhering to the thermal head

3) The thermal head is

damaged.

(1) Connect the interface cable

correctly, or replace it. (2) Set up the printer correctly. Example: An incorrect baud

rate is set.

(See "C-3 Setting Up the

Printer.")

(1) Adjust the print density and

print speed settings of the

printer so that they are

appropriate to the paper.

(See "C-3 Setting Up the

Printer.")

(2) Turn off the power, and ask

for repairs.

(1) Adjust the print density and

print speed settings of the

printer so that they are

appropriate to the paper.

(See "C-3 Setting Up the

Printer.")

(2) Turn off the power, and ask

for repairs.

(1) Check and clean the thermal

head.

(2) Adjust the print density and

print speed settings of the printer so that they are appropriate to the paper.

Set up the printer correctly. (See "C-3 Setting Up the Printer.")

(3) Remove the foreign matter

from the platen roller.

(4) Turn off the power, and ask

for repairs.

(1) Clean the paper transport.

(2) Clean the thermal head.

(3) Turn off the power, and ask

for repairs.

8. Regular Cleaning

Printed characters may not be completely formed if paper residue, dust, or a similar material is present. To ensure proper printing, remove any paper residue and dust on the paper holder, paper transport components, platen roller, and surface of the thermal head. Cleaning is required monthly.

Note: Before starting cleaning, turn off the printer power switch.

8-1. Cleaning the Paper Holder and Paper Transport

With a dry soft cloth, wipe the paper holder and paper transport to remove dust, paper particles, adhesive, and other foreign matter.

8-2. Cleaning the Platen Roller

The cleaning procedure is as follows.

(1) With paper inserted in the printer, turn off the printer power

switch once, and turn on the switch again while holding down the FEED switch on the control panel. Then, the data shown below is printed.

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

(2) Press the FEED switch briefly (one second or less) three times to

move to "PLATEN ROLLER CLEANING."

ATEN ROLLER CLEANING

↑

SET

↑

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer enters platen roller cleaning mode. The printer prints the following and cuts the paper when it enters platen roller cleaning mode:

PLATEN ROLLER CLEANING MODE

Paper feed direction

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move Platen Roller to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

(3) Open the top cover, and remove the roll paper.

(4) Press the FEED switch to rotate the platen roller to a position

that will facilitate cleaning, and then wipe the platen roller with a dry soft cloth to remove paper particles, adhesive, and other foreign matter from the surface of the platen roller.

Platen roller

(5) After completing cleaning, reposition the roll paper, and close the

top cover.

Note : Take care not to dent or otherwise damage the platen roller.

A dent on the platen roller may result in incomplete printing or line feed

errors.

Note : Each time that the FEED switch is pressed, the platen roller is rotated by

1/12 of a turn.

8-3. Cleaning the Thermal Head

(1) Before attempting to clean the thermal head, be sure to turn off the

printer power switch.

(2) Open the top cover.

Using an alcohol solvent, remove black paper particles and other

(3)

residue from the surface of the thermal head. If the printer printed on label paper, any adhesive matter adhering to the surface of the thermal head must be removed.

Thermal head

te : The thermal head is susceptible to damage. When cleaning it, use a soft

cloth and be especially careful not to damage the head.

Note : Immediately after printing, the thermal head is hot. Before cleaning the

head, allow the head enough time to cool.

Note : Because the thermal head is susceptible to damage by static electricity,

take precautions to prevent the generation of static electricity. Note : Do not turn on the printer until all alcohol has dried. Note : Do not use a solvent other than ethyl or isopropyl alcohol.

8-4. Cleaning the Cutter Blade and Frame

If the printer printed on full-sheet label paper, any adhesive matter adhering to the cutter blade and frame must be removed.

Even when label paper has been cut normally, clean the cutter blade at an interval of about once a month to ensure stability in cutting.

Note: Although the edge of the cutter blade is not as sharp as the edges of utility

knives generally used in offices, there is a risk of injury to a hand or finger that is moved while pressed against the cutter blade edge. Take care to avoid injury when cleaning the cutter blade.

Items required for cleaning

- Flathead screwdriver (small) Cleaning sheet

- General-purpose utility knife (Product No.: 0631260)

The cleaning procedure is as follows.

(1) With paper inserted in the printer, turn off the printer power

switch once, and turn on the switch again while holding down

the FEED switch on the control panel. Then, the data shown

below is printed.

Note: If you have passed the item that you want to select, repeatedly press the

FEED switch briefly until you return to the first item.

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

(2) Press the FEED switch briefly (one second or less) four times to

move to "CUTTER CLEANING."

CUTTER CLE

↑

PLATEN ROLLER CLEANING

↑

SET UP

↑

HEX DUMP

↑

TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

NING

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

SELECTION ITEM

Paper feed direction

Then, press the FEED switch for one second or longer to accept the selection. The printer enters cutter cleaning mode. The printer prints the following and cuts the paper when it enters cutter cleaning mode:

CUTTER CLEANING

1. Open Cover, and remove Roll Paper.

2. Push FEED switch to move Cutter to the cleaning position.

3. When cleaning is completed, set

Roll Paper, and close Cover

Paper feed direction

(4) Press the FEED switch to move the cutter to a position that will

facilitate cleaning, and then clean the cutter.

(5) After completing cleaning, reposition the roll paper, and close the

top cover.

- Cleaning the Upper cutter Using a general-purpose utility knife, flathead screwdriver, or similar tool, remove the adhesive matter adhering to the inner side and edge of the Upper cutter.

Note: Be very careful not to damage the edge of the Upper cutter when handling

the utility knife or screwdriver. Also take care not to dent or otherwise damage the platen roller. A dent on the platen roller may result in incomplete printing or line feed errors.

Upper cutter

Using the cleaning sheet or a similar material, wipe off the adhesive matter adhering to the Upper cutter.

Upper cutter

Note: Although the edge of the Upper cutter is not as sharp as the edges of the

utilit

y knives generally used in offices, there is a risk of injury to a finger

that is moved while pressed directly against the edge of the cutter.

- Cleaning the Lower cutter Using a general-purpose utility knife, flathead screwdriver, or similar tool, remove the adhesive matter adhering to the surface and edge of the Lower cutter.

Note: Be very careful not to damage the edge of the Lower cutter when handling

the utility knife or screwdriver. Also take care not to dent or otherwise damage the platen roller. A dent on the platen roller may result in incomplete printing or line feed errors.

Lower cutter

Using the cleaning sheet or a similar material, wipe off the adhesive

matter adhering to the Lower cutter.

Lower

cutter

te: Although the edge of the Lower cutter is not as sharp as

knives generally used in offices, there is a risk of injury to a finger that is moved while pressed directly against the edge of the cutter.

the edges of utility

(5) After completing cleaning, reposition the roll paper, and close the

Top cover.

Note: Be careful when the printer is in cutter cleaning mode, because the Upper

cutter is exposed. After completing cleaning, reposition the roll paper, and close the Top cover.

9. Notes on Use

(1) Printing at a high rate might result in unclear printing. If this problem occurs,

adjust the printing rate. Alternatively, adjust the print speed and print density so that there are no blurs.

(See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

(2) Printing characters from a non-standard character set e.g. in a thin serif font will

result in the characters appearing very faint. Use a bold sans serif font.

(3) For quality printing that is free from uneven spacing and condensed or elongated

printing after paper is cut or printing is paused, resume printing following a paper feed of at least 1 mm (8 dots).

(4) If the data transfer rate is too low, serial printing may result in uneven print

density (vertical white marks may appear on printouts) because of repeated printing and pausing. If priority is placed on print quality, use batch printing mode.

(See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

(5) The upper margin can be set to 12mm or 4.5mm with a command. If the upper

margin is set to 4.5mm, reverse feeding of the paper takes place before the next printing operation. The paper must therefore be removed after each printing and cutting operation. If the paper is not removed, the part connected to the roll in partial cutting could be torn off, or the part that has been cut could be folded back. Note also that the paper length used per transaction must be at least 30mm.

(6) Printing at a high print density (110% or higher) may cause blurs or uneven print

density on printouts under low-temperature conditions, depending on the print pattern. If priority is placed on print quality, use a lower print speed.

(See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

(7) Since the difference in hue between red and black or blue and black may not be

noticeable when two-color thermal paper is used, be sure to confirm in advance the color of the printed characters.

(8) When roll paper with a width of 83 mm is used, characters that are too close to the

(left or right) edge of the paper may not be printed because of inaccuracies in tracking. Be sure to set a margin of sufficient width.

(9) Do not switch from narrow paper to wide paper (e.g., from paper that is 58 mm

wide to paper that is 80 mm wide) during operation. When narrow paper is used, the thermal head area where there is no paper comes in direct contact with the platen roller, and the resulting wear on the head may lead to a deterioration in print quality. Similarly, if the paper width is changed, the cutter blade will cut at a location that has no paper, and the resulting wear on the blade may lead to improper cuts. To switch from narrow paper to wide paper, exchange the thermal head and the cutter blade.

(10) If label paper is used, adhesive matter adhering to the cutter blade, thermal head,

paper transport, or paper holder may cause a cutting error, print error, or paper transport error. Remove adhesive matter periodically (typically on a monthly basis).

(11) If paper is left inserted in the printer for a long time, the paper may become

deformed and result in thin (faint) printed characters. Before starting printing in such cases, feed the paper by 20 to 30 mm.

(12) If the type of paper used is other than the recommended ones, the print quality and

thermal head life are not guaranteed. In particular, if the type of thermal paper contains Na+, K+, or Cl-, the thermal head life may be significantly shortened.

Notes on using the cutter

(1) In full cutting mode, the length of paper per transaction must be within a

range of 58 to 180 mm. If a different paper length is used, the printed paper may not drop from the paper transport, thus causing a cutting error.

(2) The maximum number of successive cuts by the cutter is 30 cuts per minute

(at least two seconds per cut). Using the cutter at a higher rate may cause a failure.

(3) Do not pull the paper during cutting. Doing so may cause a paper jam or

another problem.

(4) Each time that a sheet of paper is cut in full cutting mode, the sheet of paper

must be removed.

Notes on printing of barcodes and two-dimensional codes

(1) Barcodes that are rotated 90 degrees or aligned vertically when printed may

not be readable. Verify the readability in advance.

(2) Printouts on label paper or thick paper may contain blurs, depending on

humidity and other environmental conditions. Adjust the print speed and print density appropriate for the type of paper used, and verify the readability in advance.

(See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special Modes.")

(3) The recognition ratio of two-dimensional codes (QR codes, PDF417, and

DataMatrix) varies depending on various factors, including the module width, print density, ambient temperature, thermal roll paper type, and reader performance. Adjust the print speed and print density appropriate to printing two-dimensional codes, and verify the readability in advance.

(See "Appendix C-3 Setting Up the Printer" in Appendix C, "Special

Modes.")

(4) The paper transport accuracy may be negatively affected by printing a

barcode in the Upper margin at the beginning of paper transport or in the Lower margin at the end of paper transport. Verify the readability before starting printing.

Notes on using the printer through the USB interface

(1) The printer must be connected directly to the host computer. (2) Before starting printing, turn on the power to the printer. (3) If a printer error occurs during printing, recover the printer from the error,

and then retry printing.

(4) The host computer should not be set to any of the following modes: standby,

sleep, suspend, and pause.

If the host computer or printer does not work normally after the host computer returns to normal operation mode from one of the above modes, disconnect the USB cable once and then reconnect it, or turn off the printer power switch once and then turn on the switch again. If the host computer or printer cannot be restored to normal operation after the cable is

reconnected or power switch is turned on again, restart the host computer. (5) The USB hub function cannot be used when the power to the printer is off. (6) If a peripheral device connected to the USB hub is not recognized, perform

one of the following operations:

- Disconnect the USB cable from the peripheral device once, and then reconnect it.

- Connect the peripheral device to the other port of the USB hub.

(7) The operation of connected USB devices is not guaranteed. Before using a

USB device, verify its operation yourself.

Note: Do not turn off the power to the printer during printing.

If you inadvertently turn off the power to the printer during printing and the printer then fails to work normally, restart the host computer.

Note on installation

(1) The printer must be used indoors. If used outdoors, the printer may fail

because of dust.

Note on the modular connector

(1) This product uses a modular connector as a dedicated connector for the cash

drawer or customer display terminal. The connector must not be connected with a connector that leads to a public switched line or other such destination.

Note on using the printer in special mode

(1) If a large diameter roll is used, paper may fold or unusual noises may be

heard. To prevent these problems, use a roll with a small diameter (50mm or less). If a Windows PC is used as the host system, a utility program can be used to make settings.

Windows® is a registered trademark of Microsoft Corporation in the United States and/or other countries.

Appendix A: Specifications

A-1.General Specifications

(1) Print method: Direct line thermal printing system (2) Maximum print speed: 300mm/s (single-color thermal paper)

115mm/s (two color thermal paper) (3) Dot resolution: 8 dots/mm (0.125mm) (4) Relationship between number of print columns and character size

ANK: Font A 32 columns: 12x24 35 columns: 12x24 36 columns: 12x24

ANK: Font B

ANK: Font C 48 columns: 8x16 52 columns: 8x16 54 columns: 8x16 Kanji: Font A 16 columns: 24x24 17 columns: 24x24 18 columns: 24x24 Kanji: Font B 19 columns: 20x24 21 columns: 20x24 21 columns: 20x24 Kanji: Font C 24 columns: 16x16 26 columns: 16x16 27 columns: 16x16

ANK: Font A

Extension Font

ANK: Font B

Extension Font

ANK: Font A 42 columns: 12x24 48 columns: 12x24 53 columns: 12x24

ANK: Font B

ANK: Font C 64 columns: 8x16 72 columns: 8x16 80 columns: 8x16 Kanji: Font A 21 columns: 24x24 24 columns: 24x24 26 columns: 24x24 Kanji: Font B 25 columns: 20x24 28 columns: 20x24 32 columns: 20x24 Kanji: Font C 32 columns: 16x16 36 columns: 16x16 40 columns: 16x16

ANK: Font A

Extension Font

ANK: Font B

Extension Font

32 column printing 35 column printing 36 column printing

38 columns: 10x24 42 columns: 9x24

32 columns: 12x24 35 columns: 12x24 36 columns: 12x24

38 columns: 10x24 42 columns: 9x24

42 column printing 48 column printing 53 column printing

51 columns: 10x24 56 columns: 9x24

42 columns: 12x24 48 columns: 12x24 53 columns: 12x24

51 columns: 10x24 56 columns: 9x24

For paper 58mm wide For paper 60mm wide

42 columns: 10x24 46 columns: 9x24

For paper 80mm wide For paper 83mm wide

57 columns: 10x24 64 columns: 9x24

43 columns: 10x24 48 columns: 9x24

64 columns: 10x24 71 columns: 9x24

Body Face

(5) Alphanumeric char

acters (95), extended graphics (128 x 20 pages), international

characters (48)

Kanji JIS-1990 (6879), special characters (845)

(6) Dimensions of fonts

ANK: Font A 12 x 24 1.5 x 3.0 11 x 22 1.375 x 2.75

ANK: Font B

ANK: Font C 8 x 16 1.0 x 2.0 8 x 13 1.0 x 1.625 Kanji: Font A 24 x 24 3.0 x 3.0 24 x 24 3.0 x 3.0 Kanji: Font B 20 x 24 2.5 x 3.0 18 x 24 2.25 x 3.0 Kanji: Font C 16 x 16 2.0 x 2.0 15 x 15 1.875 x 1.875

ANK: Font A

Extension Font

ANK: Font B

Extension Font

(W)x(H) dot (W)x(H) mm (W)x(H) dot (W)x(H) mm

Body Face Letter Face

10 x 24

9 x 24

12 x 24 1.5 x 3.0 12 x 24 1.5 x 3.0

10 x 24

9 x 24

(7) Outline drawing

1.25 x 3.0

1.125 x 3.0

1.25 x 3.0

1.125 x 3.0

9 x 17 9 x 17

9 x 22 9 x 22

1.125 x 2.125

1.125 x 2.75

Cutter Specifications

A-2.

Cutting method: Partial cutting model

The paper remains connected at one point

Partial/full cutting model

A command for switching between partial cutting and full cutting is provided for models that support these two cutting methods.

Note : For printing on label paper, use only partial cutting. If full cutting is used in

such cases, paper cutting performance will deteriorate faster because of the greater adverse effect of adhesive matter.

Note : Paper cutting performance may deteriorate faster with the use of label

paper because of its adhesive matter. Clean the cutter blade periodically to remove the adhesive matter.

Note : Full cutting may lead to irregularities at the center of the cutting surface. If

paper fiber remains at these locations, this may eventually lead to incomplete cutting at these locations.

Note : In full cutting mode, the printed paper must be removed each time that one

sheet is printed. Otherwise, printed paper remains in the automatic cutter section and may cause a cutting error.

Note : The maximum number of successive cuts by the cutter is 30 cuts per minute

(at least two seconds per cut). Using the cutter at a higher rate may cause a failure.

A-3.Paper Supply Specifications

(1) Loading method: Rolls are loaded manually. (2) Paper near

Note:This printer su

A-4.Interface Specifications

(1) Parallel (Complies with IEEE1284: Nibble mode) (2) Dual (Conforms to USB 1.1 and RS-232C) (3) LAN (10BASE-T,100BASE-TX)

end: Detected when only a little paper is left.

pports paper rolls with a core diameter of φ18mm.

A-5.Environment Specifications

(1) Temperature

When operating : Operation guaranteed from 0° Printing guaranteed from 5°C to 35°C. When no operating : -5°C to 60°C When being transported or stored : -20°C to 60°C (While packaged)

(2) Humidity

When operating : Operation guaranteed from 10% to 95%RH (no condensation) Printing guaranteed from 10% to 85%RH (no condensation) When no operating : 8% to 95% RH (no condensation) When being transported or stored : 5% to 95% RH (While packaged) (no condensation)

(3) Maximum wet bulb temperature : 29°C or less

100

R e

l a t

i v e

h u m

i d i

t y

( % )

20 10

Operation guaranteed range

0 10 20 30 40 50

Ambient temperature (C)

30°C/95%

40°C/65%

C to 40°C.

Specifications of Reliability

A-6.

(1) Printer life

Feed of 25 million lines (Specified thermal paper) or 5 years

(2) Head

Running life : 150km (Specified single-color thermal paper) 75km (Specified dual-color thermal paper) Pulse life : 150 million pulses

(3) Cutter

- Partial cutting model 2,000,000 cuts (Specified thermal paper 75µm) 500,000 cuts (Specified thick thermal paper 150µm) 300,000 cuts (Specified label thermal paper)

- Partial/full cutting model With only partial cutting used:

2,000,000 cuts (for paper with a specified thickness of 75 m) 500,000 cuts (for paper with a specified thickness of 75 to 150 m) 300,000 cuts (for the specified full-sheet label paper)

With only full cutting used:

1,000,000 cuts (for paper with a specified thickness of 75 m) 500,000 cuts (for paper with a specified thickness of 75 to 150 m)

* If both partial cutting and full cutting are used, the cutter life is different

from the above and depends on the conditions of use.

Note : Paper cutting performance may deteriorate faster with the use of label

paper because its adhesive matter adheres to the cutter blade. Clean the cutter blade periodically.

Appendix B: Interface

B-1.Parallel Interface

(1) Forward channel

Pin No.

1 *STROBE Input 19 *STROBE-RET --2 DATA1 Input 20 DATA1-RET --3 DATA2 Input 21 DATA2-RET --4 DATA3 Input 22 DATA3-RET --5 DATA4 Input 23 DATA4-RET --6 DATA5 Input 24 DATA5-RET --7 8

9 10 *ACKNLG 11 BUSY 12 PE 13 SLCT 14 *AUTOFEEDXT Input 15 N.C. 16 SG1 17 FG 18 LOGIC-H

Notes 1: Each -RET is connected to SG. Notes 2: "*" indicates a negative-logic signal.

Signal name I/O

DATA6 DATA7 DATA8

direction

Input Input Input Output Output Output Output

---

--Output

No.

25 DATA6-RET 26 DATA7-RET 27 DATA8-RET 28 *ACKNLG-RET 29 BUSY-RET 30 *INIT-RET 31 *INIT 32 *FAULT 33 SG1 34 DK_STATUS 35 +5V 36 *SLCTIN

Signal name I/O

direction

---

Input Output Output Output Output

Input

(2) Reverse channel

Pin No.

1 HostClk Input 19 HostClk-RET --2 DATA1 Input 20 DATA1-RET --3 DATA2 Input 21 DATA2-RET --4 DATA3 Input 22 DATA3-RET --5 DATA4 Input 23 DATA4-RET --6 DATA5 Input 24 DATA5-RET --7 DATA6 Input 25 DATA6-RET --8 DATA7 Input 26 DATA7-RET ---

9 DATA8 Input 27 DATA8-RET --10 PtrClk Output 28 PtrClk-RET --11 PtrBusy Output 29 PtrBusy-RET --12 AckDateReq Output 30 *INIT-RET --13 Xflag Output 31 *INIT Input 14 HostBusy Input 32 *DataAvail Output 15 N.C. --- 33 SG1 Output 16 SG1 --- 34 DK_STATUS Output 17 FG --- 35 +5V Output 18 LOGIC-H Output 36 1284-Active Input

Signal name I/O

direction

Pin No.

Signal name I/O

Notes 1: Each -RET is connected to SG. Notes 2: "*" indicates a negative-logic signal.

direction

B-2.Dual Interface

(1) Type B Connector: 4 Pin

Pin No. Signal name I/O direction Signal line name

1 2 D-inB Input/Output D3 D+inB Input/Output D+ 4 SG1 --- Ground

VBUS Input +5V

(2) Serial interface connector

Pin No. Signal name I/O direction Function

1 FG --- Frame ground 2 TXD Output Send data 3 RXD Input Receive data 4 RTS Output Send request 5 CTS Input Send permission 6 DSR Input Data set ready 7 SG --- Signal ground

8 to 19 N.C. --- Unused

20 DTR Output Data terminal ready

21 to 24 N.C. --- Unused

25 INIT Input Forced reset

Notes 1: Use inch- screws to secure the connection. Notes 2: Shielded USB cables must be used.

B-3.LAN Interface

(1) LAN Connector TCP/IP (10BASE-T/100BASE-TX1 Port)

Note 1: Please refer the manual with IP address setting utility for how to set

IP address.

Note 2: You can find the MAC address in the side of LAN Connector.

(2) Connector: 8Pins RJ-45 (Printer Side)

No. Signal Input / Output Reference

1 TX+ Output Output Data 2 TX– Output Output Data 3 RX+ Input Input Data 4 N.C - 5 N.C - 6 RX– Input Input Data 7 N.C - 8 N.C -

(3) LED

No. Display Action contents

3 Status When receives packet, lights up for

2 100BASE-TX

Link

1 10BASE-T Link When the connection is recognized as

50msec. When the connection is recognized as 100BASE-TX, lights up.

10BASE-T, lights up.

3 2 1

(4) DIP Switch

No. ON OFF 1 - Off (Fixed) 2 Settings Initialization 3 Settings Information 4 Self Test for LAN Board -

Initialization of settings

Self test print of settings

te 1: This switch is maintenance use. Please use

setting.

4 3 2 1

all switches by OFF

1) Turn off the printer.

2) Set the DIP Switch No.2 “ON”.

3) Turn on the printer, and wait approximately 5 seconds until completion of initialization.

4) Turn off the printer again.

5) Set the DIP Switch No.2 “OFF”.

1) Turn off the printer.

2) Set the DIP Switch No.3 and No.4 “ON”.

3) Turn on the printer, and Printer prints Self test.

4) Turn off the printer again.

5) Set the DIP Switch No.3 and No.4 “OFF”.

Note: Be careful of handling DIP Switches.

B-4.Drawer Kick Connector

Pin No. Signal name I/O direction Signal line name

1 FG Output Drawer frame ground signal 2 *DRD1 Output Drawer kick drive signal 1 3 DRSNS1 Input Drawer sense signal 1 4 +24V Output Drive power 5 *DRD2 Output Drawer kick drive signal 2 6 SG Output Drawer sense ground signal

Notes 1: "*" indicates a negative-logic signal.

nnecting side

Printer

Drawer

Cash Drawer

Solenoid 1

Cash Drawer

Solenoid 2

Drawer 1

OPEN/CLOSE

Notes :Use a shielded drawer cable. Notes :Two drives cannot be driven simultaneously. Notes :The drawer on/off time must be specified using t1 and t2 in the pulse

generation command (ESC p m t1 t2). Notes :The drawer drive duty must be as follows: ON-time/(ON-time + OFF-time) ≤ 0.2 Notes :The drawer power must always be supplied from the printer power supply

unit via connector pin 4. Notes :The resistance of the drawer kick solenoid must be at least 24. If a

solenoid with a lower resistance is used, the solenoid might be destroyed by

over current. Notes :This product uses a modular connector as a dedicated connector for the cash

drawer or customer display terminal. The connector must not be connected

with a connector that leads to a public switched line or other such

destination.

B-5.Specifications of Power Supply

(1) Operating voltage : DC 24V±10% (2) Current consumption :- Standby: 4.5W or less/0.2A on average

Note: Maximum drawer kick drive current: 1A Two drawer kicks must not be driven

simultaneously.

- Average current consumption Operating: About 44W/1.5A on average (at 24V, 25°C, print density setting 100%, paper width 80mm, print duty 9%)

Arrangement of power connector pins

Pin No. Signal name

1 +24 V

2 SG 3 N.C

Note : Use our AC adapter to supply power. Note : If our AC adapter is not used (power supply is supplied by the user),

problems such as bad print quality, electromagnetic interference, or circuit noise may occur. In such cases, take note of the following points:

· Use an AC adapter whose capacity corresponds to the printing rate that will actually be used.

· Ensure in advance that there are no problems such as static electricity, electromagnetic interference, circuit noise, etc.

Appendix C: Special Modes

C-1.Test Printing

With paper inserted in the printer, turn off the printer power switch once, and turn on the switch again while holding down the FEED switch on the control panel. Then, the data shown below is printed. When "TEST PRINT" is printed, press and hold down the FEED switch for one second or longer to start test printing. After printing a certain amount of data, the printer automatically cuts the paper and ends the test printing. To terminate test printing in progress, press the FEED switch. Then, the printer cuts the paper and terminates the test printing.

Test printing

Sample test printout

PT390 Ver*.*

123456

POWER ON STATUS ENABLE RECEIVE BUFFER 4K BYTE BUSY CONDITION BUFFERFULL RECEIVE ERROR ?PRINT AUTO LF DISABLE DSR(#6) RESET DISABLE

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

・・

Paper feed direction

C-2.Hex Dump

With paper inserted in the printer, turn off the printer power switch once. If you turn on the switch again while holding down the FEED switch on the control panel, the data shown in Section C-1 will be printed. If you turn on the switch again and press the FEED switch briefly, the data shown below will be printed.

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

When "HEX DUMP" is printed, press and hold down the FEED switch for one second or longer to place the printer in hex dump mode. In hex dump mode, all signals sent from the host computer to the printer are printed as hexadecimal codes. The printed data can be used to confirm that the correct control codes have been sent to the printer by a created program. To reset this mode, turn off the power switch once.

Sample hex dump test printout

―HEX DUMP PRINTING―

000000 1B 40 1B 63 30 02 1B 6F. @. c0..o

Address Hex ASCII

・・

C-3.Setting Up the Printer

This section explains how to set up the printer without using a PC. With the printer co by using the setup tool contained on the CD-ROM provided with the printer. For the procedure of installation of the utility, see the "Chapter 3. Installation" in

"Installation Guide" (\Manuals\PT390_InstallGuide1_en.pdf).

the

Example (1): Changing the print density to a higher value

The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the printer:

(1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode. Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover.

nnected to a Windows PC, you can easily change the settings

Change from 100% to 130%

The printer prints the following when it enters special mode:

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

:FEED switch pushed short.

Paper feed direction

3. Enter setup mode from special mode. Press the FEED switch briefly (one second or less) twice to move to "SET UP."

SET UP

↑

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

Then, p accept the se

ress and hold down the FEED switch for one second or longer to

lection.

The printer prints the following when it enters setup mode:

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SETUP MODE

SELECTION ITEM

Paper feed direction

etup mode, select "SETTING."

4. In s Press and hold down the FEED s

witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

SWIT

MEMORY

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

5. Select "CUSTOMIZE VALUE" as your option. Press the FEED

switch briefly (one second or less) until the item

"CUSTOMIZE VALUE" is reached.

CUSTOMIZE VALUE

↑

EMORY SWITCH

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

6. Select "PRINT DENSITY" as your option. Press the FEED switch br

iefly (one second or less) four times to move to

"PRINT DENSITY."

Then, press and hold accept the selection. The printer prints the following when you accept the selection of "PRINT DENSITY":

PRINT DENSITY

↑

PRINT COLOR

↑

PRINT WIDTH

↑

NV GRAPHIC MENORY

↑

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

down the FEED switch for one second or longer to

Paper feed direction

PRINT DENSITY

100%

PRINT DENSITY 130% PRINT DENSITY 125% PRINT DENSITY 120% PRINT DENSITY 115% PRINT DENSITY 110% PRINT DENSITY 105% PRINT DENSITY 100% PRINT DENSITY 95% PRINT DENSITY 90% PRINT DENSITY 85% PRINT DENSITY 80% PRINT DENSITY 75% PRINT DENSITY 70%

SELECTION ITEM

Paper feed direction

7. Select "130%" as your option. Press the FEED switch br

iefly (one second or less) until the item "130%" is

reached.

PRINT DENSITY

↑

PRINT DENSITY

↑

PRINT DENSITY

↑

PRINT DENSITY

↑

PRINT DENSITY

↑

PRINT DENSITY

↑

PRINT DENSITY

SELECTION ITEM

130%

125%

120%

115%

110%

105%

100%

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "130%":

RETURN TO UP

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLOR) PRINT DENSITY PRINT COLOR PAPER WIDTH NV GRAPHIC MEMORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

8. Select "RETURN TO UP" as your option. Press and hold down the FEED switch for

one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

RETURN TO SETUP MENU

RETURN TO SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

9. Select "RETURN TO SETUP MENU" as your option. Press and hold down the FEED switch for one second or longer to accept the selection The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

SELECTION ITEM

Paper feed direction

10. Select "SAVE&END" as your option. Press the FEED switch briefly (one second or less) until th "SAVE&END" is reached.

SAVE&END

↑

DEFAULT SET

↑

SETUP PRINT

↑

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

Paper feed direction

SELECTION ITEM

Then, p accept the se

ress and hold down the FEED switch for one second or longer to

lection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END."

Note: If you turn off the printer power switch without first selecting

"SAVE&END," your setting will be lost.

- Verifying your setting

To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting.

e item

Example (2): Changing the print speed to a lower value

Chan

ge from 11 (Max. 300 mm/s) to 5 (Max.180 mm/s)

The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the printer:

(1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode.

Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover.

The printer prints the following when it enters special mode:

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

3. Enter setup mode from special mode. Press the FEED switch br

iefly (one second or less) twice to move to "SET UP."

SET UP

↑

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when it enters setup mode:

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SETUP MODE

SELECTION ITEM

Paper feed direction

4. In setup mode, select "SETTING."

Press and hold down the FEED s

witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

Paper feed direction

MEMORY SWITCH

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

5. Selec

t "CUSTOMIZE VALUE" as your option.

Press the FEED

switch briefly (one second or less) until the item

"CUSTOMIZE VALUE" is reached.

CUSTOMIZE VALUE

↑ EMORY SWITCH

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept t

he selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

6. Selec Press the FE "MAX SPEED."

t "MAX SPEED" as your option.

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY

EMORY

USER NV M

SELECTION ITEM

Paper feed direction

ED switch briefly (one second or less) six times to move to

MAX SPEED

↑

BK DENSITY(2COLOR)

↑

PRINT DENSITY

↑

PRINT COLOR

↑

PRINT WIDTH

↑

NV GRAPHIC MENORY

↑

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer accept the selection. The printer prints the following when you accept the selection of "MAX SPEED":

MAX SPEED 11

MAX SPEED 11 MAX SPEED 10 MAX SPEED 9 MAX SPEED 8 MAX SPEED 7 MAX SPEED 6 MAX SPEED 5 MAX SPEED 4 MAX SPEED 3 MAX SPEED 2 MAX SPEED 1

SELECTION ITEM

Print speed for each option

MAX SPEED 11 (Max.

Paper feed direction

MAX SPEED 10 (Max. 280 mm/s) MAX SPEED 9 (Max. 260 mm/s) MAX SPEED 8 (Max. 240 mm/s) MAX SPEED 7 (Max. 220 mm/s) MAX SPEED 6 (Max. 200 mm/s) MAX SPEED 5 (Max. 180 mm/s) MAX SPEED 4 (Max. 160 mm/s) MAX SPEED 3 (Max. 140 mm/s) MAX SPEED 2 (Max. 120 mm/s) MAX SPEED 1 (Max. 100 mm/s)

7. Selec

t "5" as your option.

Press the FE

ED switch briefly (one second or less) until "5" is reached. Then, press and hold down the FEED switch for one second or longer to accept the selection.

MAX SPEED 5 MAX SPEED 4

↑

MAX SPEED 3

↑

MAX SPEED 2

↑

MAX SPEED 1

↑

MAX SPEED 11

MAX SPEED 11 MAX SPEED 10 MAX SPEED 9 MAX SPEED 8 MAX SPEED 7 MAX SPEED 6 MAX SPEED 5 MAX SPEED 4 MAX SPEED 3 MAX SPEED 2

MAX SPEED 1

SELECTION ITEM

Paper feed direction

300 mm/s)

The printer prints the following when you accept the selection of "5":

URN TO UP

RET

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLOR) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

8. Select "RET Press and hold down the FEED switch for

URN TO UP" as your option.

one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

RETURN TO SETUP MENU

RETURN TO SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

9. Select "RETURN TO SETUP MENU" as your option. Press and hold down the FE

ED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

SELECTION ITEM

Paper feed direction

10. Select "S

AVE&END" as your option.

Press the FEED switch briefly (one second or less) until th

e item

"SAVE&END" is reached.

SAVE&END

↑

DEFAULT SET

↑

SETUP PRINT

↑

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

Paper feed direction

SELECTION ITEM

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END."

Note: If you turn off the printer power switch without first selecting

"SAVE&END," your setting will be lost.

- Verifying your setting

To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting.

Example (3): Setting require

d for using two-color thermal paper

Change of the print color setting (from monochrome to two colors)

The procedure for this setting is as follows.

1. Before starting work for this setting, verify the following conditions of the printer:

(1) The power is off. (2) Roll paper is inserted in it. (3) The cover is closed.

2. Enter special mode.

Turn on the power switch on the right side of the printer while holding down the FEED switch on the left part of the Top cover.

The printer prints the following when it enters special mode

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION : ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

FEED switch pushed short.

Paper feed direction

3. Enter setup mode from special mode. Press the FEED switch briefl

y (one second or less) twice to move to "SET UP."

SET UP

↑

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

:FEED switch pushed short.

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer prints the following when it enters setup mode:

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

ITEM SELECTION :FEED switch pushed short. ITEM DECSION :FEED switch pushed short.

SETUP MODE

SELECTION ITEM

Paper feed direction

4. In setup mode, select "SETTING." Press and hold down the FEED s

witch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "SETTING":

MEMORY SWITCH

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

5. Select "CUSTOMIZE VALUE" as your option. Press the FEED switch briefly (one second or less) until the item

"CUSTOMIZE VALUE" is reached.

CUSTOMIZE VALUE

↑

MEMORY SWITCH

PRTURN To SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second o accept the selection. The printer prints the following when you accept the selection of "CUSTOMIZE VALUE":

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

6. Select "PRI

Press the FEED switch br

NT COLOR" as your option.

iefly (one second or less) three times to move to

"PRINT COLOR."

PRINT COLOR

↑

PRINT WIDTH

↑

NV GRAPHIC MENORY

↑

USER NV MEMORY

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLER) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

r longer to

Then, press and hold down the FEED switch for one second or longer to accept the s

election. The printer prints the following when you accept the selection of "PRINT COLOR":

PRINT COLOR MONO

PRINT COLOR TWO PRINT COLOR MONO

SELECTION ITEM

Paper feed direction

7. Select "TWO" as your option. Press the FEED switch briefly (one second or less) until "TWO" is reached.

PRINT COLOR TWO PRINT COLOR MONO

SELECTION ITEM

Paper feed direction

Then, press and hold down the FEED switch for one second or longer to accept the selection.

The printer prints the following when you accept the selection of "TWO":

RETURN TO UP

RETURN TO SETUP MENU RETURN TO UP LOW POWER MAX SPEED BK DENSITY (2COLOR) PRINT DENSITY PRINT COLOR PRINT WIDTH NV GRAPHIC MENORY USER NV MEMORY

SELECTION ITEM

Paper feed direction

8. Select "RET Press and hold down the FEED switch for

URN TO UP" as your option.

one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO UP":

RETURN TO SETUP MENU

RETURN TO SETUP MENU OTHER SERIAL INTERFACE CONDITION CUSTOMIZE VALUE MEMORY SWITCH

SELECTION ITEM

Paper feed direction

9. Select "RETURN TO SETUP MENU" as your option. Press and hold down the FE

ED switch for one second or longer to accept the selection. The printer prints the following when you accept the selection of "RETURN TO SETUP MENU":

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

SELECTION ITEM

Paper feed direction

10. Select "S

AVE&END" as your option. Press the FEED switch briefly (one second or less) until th "SAVE&END" is reached. Then, press and hold down the FEED switch for one second or longer to accept the selection. The printer cuts the paper and exits from setup mode when you accept the selection of "SAVE&END."

SAVE&END

↑

DEFAULT SET

↑

SETUP PRINT

↑

SETTING

SAVE&END DEFAULT SET SETUP PRINT SETTING

Paper feed direction

SELECTION ITEM

e item

Note: If you turn off the printer power switch without first selecting

"SAVE&END," your setting will be lost.

- Verifying your setting

To verify your setting, execute a test print, referring to Section C-1. The test printing prints a list of printer settings. Check the list, and verify your setting.

C-4.Setup Items

Setup group items

No. Setup group item Explanation

1 MEMORY SWITCH Enters the mode for MEMORY SWITCH-related settings. 2 CUSTOMIZE VALUE Enters the mode for CUSTOMIZE VALUE-related

3 SERIAL INTERFACE

CONDITION 4 OTHER Enters the mode for other types of settings. 5 RETURN TO SETUP MENU Returns to the setup mode menu.

settings. Enters the mode for SERIAL INTERFACE CONDITION-related settings.

Setup items and their details

(1) MEMORY SWITCH setup items

No. Item Explanation Detail Setup Item

1 POWER ON

STATUS

2 RECEIVE

BUFFER

3 BUSY

CONDITION

4 RECEIVE

ERROR

5 AUTO LF - Specifies automatic line feed using the CR code.

6 DSR(#6)

RESET

7 INIT(#25)

RESET

8 INIT(#31)

RESET

9 COVER

OPEN ERROR

10 BM CHECK

AT POW-ON

11 RETURN TO

12 RETURN TO

SETUP MENU

- Specifies reporting the power-on state. ENABLE

- Specifies the capacity of the receive buffer. 45BYTE

- Status designation when printer turn is busy. BUFFERFULL:

Turns busy when receive buffer is full.

OFFLINE/BUFFERFULL:

Turns busy when receive buffer is full or off-line.

- Specifies how to handle receive errors

- This item is valid only for the serial interface.

- This item is valid only for the Parallel interface.

- Specifies the reset operation using the DSR (#6) signal.

- This item is valid only for the serial interface.

- Specifies the reset operation using the INIT (#25) signal.

- This item is valid only for the serial interface.

- Specifies reset using the INIT (#31) signal.

- This item is valid only for the parallel interface.

- Specifies how to handle a cover open error during printing.

AUTO RECOVERY:

When a cover is closed, Printer is recovery automaticity.

RECOVERY BY CMND:

When a cover is closed, Printer is recovery by command.

- Specifies the adjustment of the leading edge of the paper at power-on.

- This item is valid only when the black mark detection unit is installed and "BM sensor installed" is set.

- Returns the menu to the selection mode for setup group items.

- Returns the menu to the setup mode menu. -

DISABLE

4KBYTE BUFFERFULL

OFFLINE/BFUU ERFULL

IGNORE ?PRINT ENABLE DISABLE ENABLE DISABLE

ENABLE DISABLE

ENABLE DISABLE AUTO

RECOVERY BY

ENABLE DISABLE

RECOVERY

CMND

(2) CUSTOMIZE VALUE setup items

No. Item Explanation Detail setup item

1 USER NV

MEMORY

2 NV GRAPHIC

MEMORY

3 PAPER WIDTH - Paper width and number of

4 PRINT COLOR - Print colors.

5 PRINT DENSITY - Print density.

6 BK DENSITY

(2COLOR)

7 MAX SPEED - Maximum print speed.

8 LOW POWER - Setting for reducing power

9 BUZZER

INTERVAL

BUZZER REPETITION

- Capacity of the user NV memory.

- Capacity of the NV graphic memory.

columns used.

* 70% is the lowest density.

130% is the highest density.

- Black density when "TWO" is set for PRINT COLOR.

* 70% is the lowest density.

130% is the highest density.

* 1(100mm/s) is the lowest print speed and 11(300mm/s) is the highest print speed.

consumption.

MODE1:Reduction of about

MODE2:Reduction of about

-Set a buzzer tone in the print

Pushed down FEED switch in a cover opening state and receive a buzzer command, (ESC p 03h t1 t2 t3)the buzzer in the print sounds

-A buzzer sets the number of

times to sound in print.

Pushed down FEED switch in

a cover opening state and receive a buzzer command, (ESC p 03h t1 t2 t3)the buzzer in the print sounds

10%

30%

1KBYTE 64KBYTE, 128KBYTE 192KBYTE None 64KBYTE 128KBYTE 192KBYTE 256KBYTE 320KBYTE 384KBYTE 83mm/53 columns 80mm/48 columns 80mm/42 columns 60mm/36 columns 58mm/35 columns 58mm/32 columns MONO TWO 70% 75% 80% 85% 90% 95% 100% 105% 110% 115% 120% 125% 130%

70% 75% 80% 85% 90% 95% 100% 105% 110% 115% 120% 125% 130%

1 2 3 4 5 6 7 8 9 10

NORMAL MODE1 MODE2

PATTERN 1 PATTERN 2 PATTERN 3 PATTERN 4 PATTERN 5

ZERO ONE TWO THREE FOUR FIVE

No. Item Explanation Detail setup item

11 RETURN TO UP - Returns to the selection

12 RETURN TO

SETUP MENU

mode for the setup group items.

- Returns to the setup menu.

(3) SERIAL INTERFACE CONDITION setup items

No. Item Explanation Detail setup item

1 BAUDRATE - Baud rate. 2400BPS 4800BPS

2 FORMAT - Data format. 7EVEN1 7ODD1

3 PROTOCOL - Buffer control protocol. XON/XOFF

4 RETURN TO UP - Returns to the selection mode for the

5 RETURN TO

SETUP MENU

setup group items.

- Returns to the setup mode. -

9600BPS 19200BPS 38400BPS 57600BPS 115200BPS

8NONE1 8EVEN1 8ODD1

DSR/DTR

(4) OTHER setup items

No. Item Explanation Detail setup item

1 ACK PULSE

WIDTH

2 USB - Specifies the use of the USB connection.

3 SERIAL NUMBER - Specifies the type of Serial Number

4 ERROR - Specifies the mode for the power-on time and

5 PROCESS ID - Specifies a process ID.

6 PNE DETECT - Specifies whether to report the

7 FONT B - Specifies Font B.

8 BATCH (COM IF) - ENABLE:

9 BATCH

(OTHER IF)

10 CUTTER MODE - Specifies the mode for cutter operation.

- Specifies the ACK pulse width. 1µs

V-COM : Virtual COM class. PRINTER: Printer class.

notification in a USB connection.

Generally, specify "DISABLE."

the error recovery time.

AUTO RECOVERY:

Windows drivers are used.

RECOVERY BY CMND:

OPOS drivers are used.

NORMAL:

Responds with the process ID at the end of printing.

HI-SPEED:

Responds with the process ID at the end of data reception.

Paper-near-end condition.

MODE 1: Font in the standard specifications MODE 2: Other font

Received data is printed in a batch.

- DISABLE: Received data is printed serially.

* This item is valid only with the serial interface.

- ENABLE:

- DISABLE:

* This item is valid only with the USB, parallel or LAN interface.

* This item is valid only for models supporting both full cutting and partial cutting.

Received data is printed in a batch.

Received data is printed serially.

8µs

V-COM PRINTER

ENABLE DISABLE

AUTO

RECOVERY BY

NORMAL HI-SPEED

ENABLE DISABLE MODE 1 MODE 2

ENABLE DISABLE

PARTIAL FULL

RECOVERY

CMND

No. Item Explanation Detail setup item

11 BM SENSOR

12 BM CHEK WITH

CUT

13 BUZZER - Specifies whether to sound the buzzer at error

14 RETURN TO UP - Returns to the selection mode for the setup

15 RETURN TO

SETUP MENU

- Specifies whether the BM sensor has been installed.

Set "INSTALLED" only when the BM sensor

has been installed.

(This item is valid only for a device

specified to have the BM sensor installed.)

- Specifies the cut operation initiated by the

BM sensor. This setting is effective only when "INSTALLED" has been set for BM SENSOR. (This item is valid only for a device specified to

have the BM sensor installed.)

occurrence.

The buzzer can be sounded by a command

even if "DISABLE" is specified. (This item is valid only for a device specified to have a buzzer installed.)

group items.

- Returns to the setup mode menu. -

INSTALLED UNINSTALLED

ENABLE DISABLE

DISABLE ENABLE

C-5.Sample Print

When "SAMPLE PRINT" is printed, press and hold down the FEED switch for one second or longer to place the printer in sample print mode.

The printed pattern is as follows.

a) Receipt pattern b) Coupon pattern c) Barcode pattern

When the FEED switch is pressed short, the following pattern is printed.

“Receipt” “Coupon” “Barcode” “Receipt”・・・・・・ When the FEED switch is pressed long (about one second), the same pattern is printed again.

The printed pattern is changed by setup "Paper Width" setting.

83mm/53columns -> Pattern 80mm 80mm/48columns -> Pattern 80mm 80mm/42columns -> Pattern 80mm 60mm/36columns -> Pattern 58mm 58mm/35columns -> Pattern 58mm 58mm/32columns -> Pattern 58mm

The sample print mode is ended by the printer power supply determination.

SAMPLE PRINT

↑

CUTTER CLEANING

↑

PLATEN ROLLER CLEANING

↑

SET UP

↑

HEX DUMP

↑

TEST PRINT

END SAMPLE PRINT CUTTER CLEANING PLATEN ROLLER CLEAING SET UP HEX DUMP TEST PRINT

ITEM SELECTION ITEM DECSION :FEED switch pushed short.

SPECIAL MODE

SELECTION ITEM

:FEED switch pushed short.

Paper feed direction

Printed result of sample printings

“Receipt” pattern(80mm)

“Coupon” pattern(80mm)

“Barcode” pattern(80mm)

“Receipt” pattern (58mm)

“Coupon” pattern (58mm)

“Barcode” pattern (58mm)

Oki contact details

Oki Systems (UK) Ltd

Blays House Wick Road Egham Surrey TW20 0HJ

Tel: +44 (0) 1784 274300 Fax: +44 (0) 1784 274301 http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex Tallaght Dublin 24

Tel: +353 (0) 1 4049590 Fax: +353 (0)1 4049591 http://www.oki.ie

Oki Systems Ireland Limited Northern Ireland

19 Ferndale Avenue Glengormley BT36 5AL Northern Ireland

Tel: +44 (0) 7767 271447 Fax: +44 (0) 1 404 9520 http://www.oki.ie

Technical Support for all Ireland: Tel: +353 1 4049570 Fax: +353 1 4049555 E-mail: tech.support@oki.ie

OKI Systems (Czech and Slovak), s.r.o.

Futurama Business Park Sokolovská 651/136A

186 00 Praha 8 Czech Republic

Tel: +420 224 890158 Fax:+420 22 232 6621 Website: www.oki.cz, www.oki.sk

Oki Systems (Deutschland) GmbH

Hansaallee 187 40549 Düsseldorf

Tel: +49 (0) 211 / 5266-0 Fax: +49 (0) 211 59 33 45 Website: www.oki.deinfo@oki.de

Albania, Bosnia, Bulgaria, Croatia, Cyprus, Estonia, Greece, Israel, Latvia, Lithuania, Macedonia, Romania, Serbia, Slovenia

CEE Export Group: OKI Systems (Poland) Ltd

ul. Domaniewska 42 02-672 Warsaw Poland

Tel: +48 (0) 22 448 65 00 Fax: +48 (0) 22 448 65 0 E-mail: tech@oki.com.pl

Oki Systèmes (France) S.A.

Zone Silic - Immeuble Osaka 21 rue du Jura CS 90277 94633 RUNGIS Cedex Paris

Tél: Standard 0820 200 410 (0.09€/min depuis une ligne fixe*) Hotline 01 76 54 21 50 (n° non surtaxé) Website: www.oki.fr

OKI Systems (Magyarország)

ft.

Capital Square

ower 2

T 7th Floor H-1133 Budapest, Váci út 76 Hungary

Telefon: +36 1 814 8000 Telefax: +36 1 814 8009 Website: www.okihu.hu

OKI Systems (Italia) S.p.A.

via Milano, 11, 20084 Lacchiarella (MI)

Tel: +39 (0) 2 900261 Fax: +39 (0) 2 90026344 Website: www.oki.it

OKI Systems (Polska) Sp. z o.o

Platinium Business Park II, 3rd Floor ul. Domaniewska 42 02-672 Warsaw Poland

Tel: +48 22 448 65 00 Fax: +48 22 448 65 01 Website: www.oki.com.pl E-mail: oki@oki.com.pl Hotline: 0800 120066 E-mail: tech@oki.com.pl

OKI Europe Limited, Sucursal em Portugal

Av. Quinta Grande 53 7º D Alfragide 2614-521 Amadora Portugal

Tel: +351 21 470 4200 Fax: +351 21 470 4201 Website:www.ok E-mail : oki@oki.pt

Oki Service Serviço de apoio técn Cliente

Tel: 214 727 660 E-mail : okiserv@oki.pt

i.pt

ico ao

OKI Systems Rus, LLC (Russia)

Sector B, 3rd Floor, Svyatogor-4 Business Center10/4, Letnikovskaya str.115114, Moscow

Tel: +7 495 276 5060 Fax: +7 495 258 6070 e-mail: info@oki.ru Website: www.oki.ru

Technical support: Tel: +7 495 564 8421 e-mail: tech@oki.ru

Oki Systems (Österreich)

Campus 21 Businesszentrum Wien Sued Liebermannstrasse A02 603 22345 Brun am Gebirge

Tel: +43 223 6677 110 Service-Hotline: +43 (0) 2236/677 110-501

Website: www.oki.at

OKI Europe Ltd. (Ukraine)

Raisy Opkinoy Street,8 Building B, 2 Kiev 02002 Ukraine

Tel: +380 44 537 5288 e-mail: event@oki.ua Website: www.oki.ua

OKI Sistem ve YazÕcÕÇözümler Tic. Ltd. ùti.

Harman sok Duran Is Merkezi, No:4, Kat:6, 34394, Levent østanbul

Tel: +90 212 279 2393 Faks: +90 212 279 2366 Web: www.

Oki Systems (Belgium)

Medialaan 24 1800 Vilvoorde

Helpdesk: 02-2574620 Fax: 02 2531848 Website: www.oki.be

OKI Systems (Danmark) a·s

Herstedøstervej 27 2620 Albertslund Danmark

Adm.: +45 43 66 65 00 Fax: +45 43 66 65 90 E-mail: salg@oki.dk / support@oki.dk Website: www.oki.dk

Floor,

oki.com.tr

Oki Systems (Finland) Oy

Polaris Capella Vänrikinkuja 3 02600 Espoo

Tel: +358 (0) 207 900 800 Fax: +358 (0) 207 900 809

Oki Systems (Holland) b.v.

Neptunustraat 27-29 2132 JA Hoofddorp

Helpdesk: 0800 5667654 Tel: +31 (0) 23 55 63 740 Fax: +31 (0) 23 55 63 750 Website: www.oki.nl

Oki Systems (Norway) AS

Tevlingveien 23 N-1081 Oslo

Tel: +47 (0) 63 89 36 00 Telefax: +47 (0) 63 89 36 01 Website: www.oki.no

Var vänlig kontakta din Återförsäljare i första hand, för konsultation. I andra hand kontakta

Oki Systems (Sweden) AB

Borgafjordsgatan 7

Box 119 164 26 Kista

Tel. +46 (0) 8 634 37 00 e-mail: info@oki.se Website: www.oki.se

Oki Systems (Schweiz)

Baslerstrasse 15 CH-4310 Rheinfelden

Support deutsch +41 61 827 94 81 Support français +41 61 827 94 82 Support italiano +41 061 827 9473

Tel: +41 61 827 9494 Website: www.

Oki Data Americas Inc.(United StateVÉtats-Unis)

2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 USA

Tel: 1-800-654-3282 Fax: 1-856-222-5247 http:// http://my.okidata.com

oki.ch

WWW.OKIPRINTINGSOLUTIONS.COM

Oki Data Americas Inc.(Canada Canadá)

4140B Sladeview Crescent Unit 7 & 8 Mississauga, Ontario Canada L5L 6A1

Tél: 1-905-608-5000 Téléc: 1-905-608-5040 http://

WWW.OKIPRINTINGSOLUTIONS.COM

Oki Data America s Inc.(América Latina (OTRO))

2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 USA

Tel

(Español): 1-856-222-7496 1-856-222-5276 Fax: 1-856-222-5260 Email: LASatisfaction

Oki Data de Mexico, S.A. de C.V.

Mariano Escobedo #748, Piso 8 Col. Nueva Anzures C.P. 11590, México, D.F.

Tel: 52-555-263-8780 Fax: 52-555-250-3501 http://

WWW.OKIPRINTINGSOLUTIONS.

Oki Data do Brasil Informática Ltda.

Av. Alfredo Egídio de Souza Aranha, 100 - 5º Andar - Bloco C Chácara Santo Antonio - São Paulo, SP - Brasil CEP: 04726-170

Tel: 55-11-3543-5500 (Grande São Paulo) 0800-11-5577 (Demais localidades) Fax: 55-11-3444-3501 email: okidata@okidata.com.br HTTP://www.okiprintingsolutions.com

Argentina/Chile/Paraguay/Perú/ Uruguay Oki Data Americas, Inc.

Sucursal Argentina Ugarte 3610 Piso 4°(1605) Olivos Buenos Aires, Argentina

TEL: +54 11 5288 7500 Fax: +54 11 5288 7599

@okidata.com

COM

Colombia/Ecuador/Venezuela/ Centroamérica y Caribe Oki Data Americas, Inc.

Sucursal Colombia Carrera 13 #97-51, Oficina 101 Bogotá Colombia

TEL : +57 1 704 5159

Oki Data (Singapore) Pte. Ltd.

438A Alexandra Road #02-1 Lobby 3, Alexandra Technopark Singapore(119967)

Tel: (65) 6221 3722 Fax: (65) 6594 0609 http://www.okidata.com.sg

Oki Systems (Thailand) Ltd.

1168/81-82 Lumpini Tower, 27th Floor Rama IV Road Tungmahamek, Sathorn Bangkok 10120

Tel: (662) 679 9235 Fax: (662) 679 9243/245

p://www.okisysthai.com

htt

Oki Data(Australia) Pty Ltd.

Level1 67 Epping Road, Macquari Park NSW 2113, Australia

Tel: +61 2 8071 0000 (Support Tel: 1800 807 472) Fax: +61 2 8071 0010 http://www.oki.com.au

OKI Data New Zealand

8 Antares Place Rosedale, Auckland, 0632 New Zealand

Tel: (64) 9 477 0500 Fax: (64) 9 477 0549 http://www.oki.co.nz/

Oki Data(S) P Ltd. Malaysia Rep Office

Suite 21.03, 21st Floor Menara IGB, Mid Valley City, Lingkaran Syed Pura 59200, Kuala Lumpur, Malaysia

Tel: (60) 3 2287 1177 Fax: (60) 3 2287 1166

1/12,

PT390







Tout a été mis en œuvre pour que les informations contenues dans ce document soient complètes, précises et à jour. Le fabricant décline toute responsabilité quant aux conséquences d'erreurs échappant à son contrôle. Le fabricant ne peut garantir que les changements dans les logiciels et les équipements d'autres fabricants et mentionnés dans ce manuel n'affectera pas l'applicabilité de l'information de celuici. La mention de produits logiciels fabriqués par d'autres entreprises ne constitue pas nécessairement l'approbation par le fabricant.

Toutes les mesures ont été prises pour que ce document vous apporte une aide précieuse, toutefois nous ne pouvons garantir qu'il traite dans son intégralité toutes les informations contenus.

Tous droits réservés par OKI Data Corporation. Vous ne devez pas effectuer une copie non autorisée, le transfert, la traduction, ou des ac Corporation avant de pouvoir effectuer une des actions mentionnées ci-dessus. © 2011 Oki Data Corporation

OKI est une marque déposée de Oki Electric Industry Co., Ltd. Energy Star est une marque de l'Agence de protection de l'environnement des États-Unis. Microsoft, Windows, Windows Server et Windows Vista sont des marques déposées de Microsoft

Corporation. Apple, Macintosh, Rosetta, Mac et Mac OS sont des marques déposées de Apple Inc. D'autres noms de produits et noms de fabriques sont des marques déposées ou marques déposées de

leur propriétaire.

En tant que participant au programme Energy Star, le fabricant a déterminé que ce produit répond aux directives d'Energy Star concernant l'efficacité énergétique.

Ce produit est conforme aux exigences des directives du Conseil 2014/30/EU (EMC) et 2014/35/EU (LVD), 2014/53/EU (RED)et 2011/65/EU(RoHS), relatives à l'harmonisation des lois des pays membres de l’Union Européenne en matière de compatibilité électromagnétique, de basse tension, d'équipement radio et de télécommunication, de produits consommateurs d'énergie, de limitation de l'utilisation de certaines substances dangereuses dans les équipements électriques et électroniques.

tions apparentées. Vous devez obtenir l'accord écrit d'Oki Data

Les câbles suivants ont été utilisés pour évaluer ce produit et obtenir la conformité avec la directive EMC le respect respect.

 Il s'agit d'un produit de classe A conforme à la norme EN55022. Dans un environnement domestique, ce produit peut causer des perturbations radio, auquel cas il peut être

demandé à l'utilisateur de prendre les mesures appropriées.

de normes 2014/30/EU et des configurations autres que celles-ci peuvent affecter leur

TYPE DE CÂBLE

TYPE DE CÂBLE LONGUEUR COEUR BLINDAGE

Alimentation 2.0

USB 5.0



Série (25pin)

Parallèle 2.9

LAN

Tiroir 1.8

LONGUEUR

(MÈTRE)

15.0

10.0

COEUR BLINDAGE

Oki PT390 User's Guide [pt, en, fr, de, it, es]

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

1. Appearance and Names of Components

2. AC Adapter and Thermal Roll Paper

2-1. AC adapter

2-2. Paper specification (Thermal paper)

2-3. Recommended Thermal Paper

3. Preparations

3-1. Connecting Interface Cable

3-2. Connecting the drawer kick cable

3-3. Connecting the AC Adapter

3-4. Disconnecting the AC Adapter

3-5. Turning on the Power

3-6. Installing the Printer Software

4. Inserting Paper for Printing

4-1. Replacing paper

5. Control Panel

5-1. Control Panel

5-2. Error Indications

6. Preventing and Clearing Paper Jams

6-1. Preventing Paper Jams

6-2. Clearing a Paper Jam

7. Troubleshooting

7-1. Power-on Problems and Errors

7-2. Cutter-related Problems

7-3. Printing-related Problems

8. Regular Cleaning

8-1. Cleaning the Paper Holder and Paper Transport

8-2. Cleaning the Platen Roller

8-3. Cleaning the Thermal Head

8-4. Cleaning the Cutter Blade and Frame

9. Notes on Use

Appendix A: Specifications

A-1.General Specifications

A-3.Paper Supply Specifications

A-4.Interface Specifications

A-5.Environment Specifications

Appendix B: Interface

B-1.Parallel Interface

B-2.Dual Interface

B-3.LAN Interface

B-4.Drawer Kick Connector

B-5.Specifications of Power Supply

Appendix C: Special Modes

C-1.Test Printing

C-2.Hex Dump

C-3.Setting Up the Printer

C-4.Setup Items

C-5.Sample Print