Oki PT340, PT341 User Manual [pt, en, fr, de, it, es]
PT340/341
Every effort has been made to ensure that the information in this document is complete, accurate, and
up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and equipment made by other
manufacturers and referred to in this manual will not affect the applicability of the information in it.
Mention of software products manufactured by other companies does not necessarily constitute
endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as possible,
we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the
information contained herein.
All rights are reserved by Oki Data Corporation. Unauthorized copying, transferring, translating, or
related actions are prohibited. You must obtain written permission from Oki Data Corporation before
doing any of the above.
© 201 Oki Data Corporation
OKI is a registered trademark of Oki Electric Industry Co., Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency.
Microsoft, Windows, Windows Server and Windows Vista are registered trademarks of Microsoft
Corporation.
Apple, Macintosh, Rosetta, Mac and Mac OS are registered trademarks of Apple Inc.
Other product names and brand names are registered trademarks or trademarks of their proprietors.
As an Energy Star Program Participant, the manufacturer has determined that this product
meets the Energy Star guidelines for energy efficiency.
This product complies with the requirements of the Council Directives 2014/30/EU (EMC) and
2014/35/EU (LVD), 2014/53/EU (RED) and 2011/65/EU(RoHS) as amended where
applicable, on the approximation of the laws of the member states relating to Electromagnetic
Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment, Energy
related Products and Restriction on the use of certain Hazardous Substances in electrical
and electronic equipment.
The following cables were used to evaluate this product to achieve EMC directive
2014/30/EU compliance and configurations other than this may affect that compliance.
&$%/(7<3( &25(CORE
CABLE TYPE
Power 2.0
USB 5.0
Serial (25pin)
Serial (9pin) 15.0
LAN 5.0
Drawer 1.8
This is a class A product as defined in EN55022. In a domestic environment
this product may cause radio interference, in which case the user may be required to
take adequate measures.
LENGTH
(METRE)
15.0
CORE SHIELD
88
89
89
89
88
88
M
ANUFACTURER
Oki Data Corporation,
4-11-22 Shibaura, Minato-ku,
Tokyo 108-8551,
Japan
For all sales, support and general enquiries contact your local distributor.
I
MPORTER TO THE
OKI Europe Limited (trading as OKI Printing Solutions)
Blays House
Wick Road
Egham
Surrey, TW20 0HJ
United Kingdom
For all sales, support and general enquiries contact your local distributor.
E
NVIRONMENTAL INFORMATION
EU/A
UTHORISED REPRESENTATIVE
!"#$!"%
!"#$%
'*+%
#3$7:;
%'
Description of Safety symbols displayed on the equipment
No. Symbol Description
1
"ON" (power)
To indicate connection to the mains, at least for
mains switches or their positions.
2
3
4
5
6
Stand-by
To identify the switch or switch position by means of
which part of the equipment is switched on in order
to bring it into the stand-by condition.
General warning/caution
To identify a general warning/caution.
Caution, hot surface
To indicate that the marked item can be hot and
should not be touched without taking care.
Direct current
To indicate on the rating plate that the equipment is
suitable for direct current only; to identify relevant
terminals.
Alternating current
To indicate on the rating plate that the equipment
is suitable for alternating current only; to identify
relevant terminals.
Table of Contents
1. Appearance and Name of Components ············································· 5
1-1. Names of Components ······················································· 5
1-2. Package Contents ····························································· 6
2. AC Adapter ·············································································· 7
3. Paper Specifications ···································································· 8
3-1. Paper Width ··································································· 8
3-2. Paper Thickness ······························································ 8
3-3. Paper Roll ······································································ 8
3-4. Recommended Thermal Paper ············································ 9
4. Preparation ············································································ 10
4-1. Connecting the Interface Cable (to the printer) ····················· 11
4-2. Connecting the Interface Cable (to the PC)··························· 13
4-3. Connecting the Drawer Kick Cable ···································· 15
4-4. Connecting the AC Adapter and Cable ································ 16
4-5. Removing the AC Adapter ··············································· 19
4-6. Installing the Printer ······················································· 20
4-7. Power On ····································································· 24
4-8. Installing the Printer Software ·········································· 25
5. Inserting Paper ········································································ 26
5-1. Opening the Top Cover ··················································· 26
5-2. Paper Width Setting (Width: 58mm / 80mm) ························ 28
5-3. Setting the Paper ··························································· 30
5-4. Closing the Top Cover ····················································· 32
6. Control Panel ·········································································· 33
6-1. Control Panel ································································ 33
6-2. Error Indications ··························································· 34
7. Paper Jam Prevention and Removal ·············································· 36
7-1. Paper Jam Prevention ····················································· 36
7-2. Paper Jam Removal ························································ 36
7-3. If the Top Cover Does Not Open ········································ 37
8. Troubleshooting ······································································· 40
8-1. Problems at Power-on and Other Errors ····························· 40
8-2. Cutter Problems ···························································· 40
8-3. Printing Problems ·························································· 41
9. Special Mode (Test Print, Setup Menu...) ········································ 42
9-1. Test Print ····································································· 42
9-2. Changing the Setup ························································ 44
9-3. Setup Settings ······························································· 54
9-4. LAN Setup Settings (Printer with triple interface model) ········· 60
3
9-5. HEX Dump·························································································63
9-6. Command Trace················································································64
9-7. Sample Print······················································································65
10. Regular Cleaning······························································································ 70
10-1. Cleaning Paper Holder and Paper Transport······························70
10-2. Cleaning the Platen Roller······························································71
10-3. Cleaning the Thermal Head···························································72
11. Interface ············································································································ 73
11-1. Serial Interface················································································73
11-2. USB Interface···················································································76
11-3. LAN Interface·················································································· 76
11-4. Drawer Kick Connector··································································77
11-5. Power Specifications········································································79
12. Specifications ····································································································80
12-1. General Specifications·····································································80
12-2. Cutter Specifications·······································································83
12-3. Paper Roll Supply Specifications···················································83
12-4. Interface Specifications···································································83
12-5. Environment Specifications····························································84
12-6. Reliability Specifications·································································85
13. Usage Precautions ···························································································· 86
13-1. Paper Related Precautions ·····························································86
13-2. Cutter Related Precautions····························································87
13-3. Barcode/2D Code Printing Precautions·········································87
13-4. USB Interface Usage Precautions··················································88
13-5. LAN Interface Usage Precautions··················································88
13-6. Installation Precautions··································································89
13-7. Modular Type Connector Usage Precautions·······························89
4
1. Appearance and Name of Components
1-1. Names of Components
Standard Model
Top Cover
Middle Cover
Front Cover
Built-in Power Supply Model
• Top Cover
Open
• Release Lever
• Power Switch
• Control Panel
s to replace paper.
Used for opening the top cover.
Turns the printer power ON/OFF.
Contains switches for operating the printer and LEDs that indicate the printer
status.
• Front Cover
This can be removed in case of cutter jam or when the top cover does not open.
• AC Inlet
Plug in the AC power supply cable here.
Release Lever
Control Panel
Power Switch
5
AC Inlet
1-2. Package Contents
Safety warranty sheet
(For vertical installation)
CD Instruction sheet
Rubber Feet
AC Adapter
(Standard Model)
Thermal Paper
58mm Width Separator
Power cable
6
2. AC Adapter
Only use the AC adapter specified below.
Item No. Remarks
AC Adapter
Caution: Only use authorized AC adapters.
Caution: Do not use any other bundled AC adapter other than designed
KA02951-0120
for this printer.
Input : 100 to 240V AC, 50-60Hz
Output : 24V ±5%,1.5A
7
3. Paper Specifications
Only use the thermal paper roll specified below.
3-1. Paper Width
• 80mm paper
• 58mm
paper
80mm
58mm
3-2. Paper Thickness
• 65 - 85μm
3-3. Paper Roll
• Outside diameter: φ83mm or less
• Core diameter: φ12±0.5mm (inside) / φ18±0.5mm (outside)
0
0.1
0
0.1
• Printing surface:
outer surface of the roll
• Treatment of end of paper: The roll paper must not be glued to the core.
The end of the paper must also not be folded
back.
Caution: Do not use rolls that have rough sides or sides from which
pieces of paper extrude. Such paper may cause unstable
paper feeding, resulting in printer trouble.
8
3-4. Recommended Thermal Paper
Manufacturer Product
Name
Oji Paper Co.,
Ltd.
PD160R
PD190R
Nippon Paper
Industries
Co., Ltd.
TF60KS-E
TP60KS-F1
TF50KS-E
TF62KS-E
Caution: Using non-recommended paper may cause printer head
damage, bad printing quality, etc.
Quality Characteristic Paper
Monochrome thermal paper
(high-grade preservation type )
Monochrome thermal paper
(mid-grade preservation type )
Monochrome thermal paper
(normal type)
Monochrome thermal paper
(mid-grade preservation type)
Monochrome thermal paper
(normal type)
Monochrome thermal paper
(normal type)
Density
Thickness
75μm 100%
75μm 100%
75μm 100%
75μm 100%
65μm 100%
85μm 100%
9
4. Preparation
No printer cable is provided with the product. Obtain a printer cable suitable for
the product interface. If you have any question, consult your dealer. Before
connecting or disconnecting cables, make sure of the following:
(1) The power to the printer and all other devices connected to the printer is
turned off.
(2) The AC adapter power cable has been unplugged from the outlet.
Caution: When connecting cables or moving the printer, hold the
middle part of the printer cover on both sides. Holding the top
cover may cause it to open.
Top Cover
Middle Cover
10
4-1. Connecting the Interface Cable (to the printer)
4-1-1 Printers with serial and USB interfaces
Standard Model
Built-in Power Supply Model
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
Power Connector
Drawer Kick Connector
Caution: Do not connect both the serial and USB interfaces at the same
time.
Serial Interface Cable
* Use the screws to secure it in place after connection.
Serial Interface Cable
* Use the screws to secure it in place after connection.
USB Interface
Type-B Connector
Serial Interface
Connector
11
r
r
r
r
p
4-1-2 Printers with serial, USB and LAN interfaces
Standard Model
USB Interface Cable Type-B
* Connect the printer to a PC through this connector.
Serial Interface Cable
* Use the screws to secure it in place after connection.
LAN Interface Cable
Built-in Power Supply Model
USB Interface Cable Type-B
* Connect the
rinter to a PC through this connector.
Serial
Interface Cable
e the screws to secure it in place after connection.
* Us
LAN Interface Cable
USB Interface
Type-B Connecto
LAN Interface
Drawer Kick Connector
Power Connecto
Serial Interface
Connecto
Caution: Do not connect the multiple interfaces at the same time.
Caution: While this printer supports 3 different interfaces, it is set to LAN
Settings at time of shipment, so if you intend on using the USB or
serial interfaces, please make sure to change settings prior to use.
For more details on how to change setup se ttings, plea s e refe r to “9-4.
LAN Setup Settings".
Connecto
LED
12
4-2. Connecting the Interface Cable (to the PC)
4-2-1 Serial Interface
(1) Connect the connector of serial interface cable to the serial port on the
computer as shown in the figure.
2 USB Interface
-
4-2
(1) Connect the connector of USB interface cable to the USB port on the
computer as shown in the figure.
13
4-2-3 LAN Interface
(1) Connect the connector of LAN interface cable to the LAN port on the
computer as shown in the figure.
14
4-3. Connecting the Drawer Kick Cable
Standard Model
Drawer Kick Cable
Built-in Power Supply Model
Drawer Kick Cable
Caution: This product uses a special-purpose modular connector for the
cash drawer. Do not attempt to use other types of connectors
such as public telephone connectors.
15
4-4. Connecting the AC Adapter and Cable
Standard Model
(1) Connect the cable connector of the AC adapter to the power connector.
AC Adapter
Connector
Caution: Before connecting the AC adapter, turn off the power switches
Caution: Use the specified AC adapters.
Caution: Perform the adapter connection with the device placed vertically
Caution: As the connector is clipped in place after insertion in order to
Th
e Outer Section of the Connector
Power Connector
Flat Side
Cable Connector
AC Adapter
AC Inlet
Power Cable
on the printer and all the devices connected to the printer. Also,
remove the plug of the AC adapter power cable from the outlet.
for easy operation.
prevent it from falling off, when performing insertion, (1) grip the
cable base with one hand, (2) slide the outer part of the
connector upwards with the other hand (3) and push in until it
locks into place.
Cable Base
(1)
(2)
16
(3)
(2) Confirm that the cable is locked in place by gently pulling on the cable base
after connection.
Cable Base
Co
nnect the power connector to the AC inlet of the AC adapter.
(3)
The AC Inlet of the AC Adapter
Power Cable
sert the plug of the power cable into the outlet.
In
(4)
17
Built-in Power Supply Model
(1) Connect the power connector to the AC inlet.
Power Cable
Caution: Before connecting the power cable, turn off the power
switches on the printer and all the devices connected to the
printer. Also, remove the plug of the power cable from the
outlet.
Caution: Perform power cable connection with the device placed
vertically for easy operation.
Caution: If the device is installed vertically, use a right-angled power
cable.
AC Inlet
(2) Insert the plug of the power cable into the outlet.
18
4-5. Removing the AC Adapter
To remove the cable of the AC adapter, pull it while gripping the connector
section on the cable side as shown in the following figure. The lock is
released, making it easy to remove. Forcibly pulling the cable will damage
the connector section.
The Cable Connector
Caution: Before removing the AC adapter, turn off the power switches
on the printer and all the devices connected to the printer. Also,
remove the plug of the AC adapter power cable from the outlet.
Caution: Perform adapter removal with th e d evice placed vertically for
easy operation.
19
t
4-6. Installing the Printer
Both horizontal installation (the paper exit is on the topside) and vertical
installation (the paper exit is on the front side) orientations are available.
In the case of vertical installation, attaching the optional splash-proof cover can
protect the printer from water.
The printer can also be fixed to the wall by using the optional wall-hanging
bracket.
Horizontal Installation
Vertical Installation
If the printer is installed vertically, stick the rubber feet (included in the package)
into the round indents on the printer rear cover.
Caution: Before sticking on the rubber feet, wipe off any dirt inside the
indents.
Rubber Fee
20
Splash-proof Cover (Optional)
Mount the splash-proof cover at the top when the printer is installed vertically.
Splash-proof Cover
Caution: The splash-proof cover is used only for vertical installation.
21
Wall Hanging Bracket (Optional)
To fix the printer to a wall, follow the procedures below:
(1) Mount two metal screws (thread diameter: Φ4, head diameter: Φ7) on the wall,
spaced 62mm apart in a horizontal line, such that the length of each screw
entering the wall is at least 10mm and the length protruding outside is 2-4mm.
2~4mm
62mm
7~9mm
4mm
More than or
equal to 10mm
Caution: In order to firmly fix the printer, mount the wall hanging bracket
onto a wooden, concrete or metal wall. It is recommended that the
wall thickness should be 10mm or more.
Use metal screws.
The screws mounted on the wall are required to have a pull-out
strength of 150N (15.3kgf) or more.
Caution: The wall hanging bracket can be used only for printers that use
an external AC adapter (Standard Model).
22
(2) Attach the wall hanging bracket to the printer and fix it securely with the
enclosed screws.
Wall Hanging Bracket
Align the holes of the wall hanging bracket with the screws mounted to the
)
(3
wall and hang the printer securely.
Screw Head Section
23
4-7. Power On
(1) Connect to the power cable according to 4-4 above.
(2) Turn on the power switch at the side of the printer.
After turning the power on, the POWER LED on the control panel will light
up.
Standard Model
Control Panel
Built-in Power Supply Model
Control Panel
Power Switch
Power Switch
24
4-8. Installing the Printer Software
Refer to the "Installation Guide"(*1) in the enclosed CD for instructions on
installing the printer driver and utility software.
*1: \Manuals\PT340-341_InstallGuide_en.pdf
The "Installation Guide" can also be viewed by loading the CD in your PC's
CD drive and selecting "Manuals" on the "Setup" screen that appears.
25
5. Inserting Paper
5-1. Opening the Top Cover
(1) Pull the release lever in the direction of the arrow, and then open the top
cover.
Release Lever
Caution: Lift the cover until it is vertical so that it will stay open.
Part C
Caution: To open the cover, use either side of part C to hold the
printer steady and use part A or part B to lift the cover. To
prevent your fingers being pinched, please do not touch the
area around the top cover hinge.
Top Cover
Part A
Part B
The fulcrum point
of top cover
26
Front part of Printer
(Shaded part)
Caution: When using printer vertically, steady the front part of the printer
(shaded part in the above picture) to open the top cover.
27
5-2. Paper Width Setting (Width: 58mm / 80mm)
As the factory setting for paper width is 80mm, follow the instructions in "5-3.
Setting the Paper" to set the paper roll when using 80mm paper.
When using 58mm paper, first attach the separator in accordance with the
instructions in "5-2-1. Attaching the Separator" and then set the paper roll.
Also, follow the instructions in "9-2. Changing the Setup" to set the "Paper
Width" in the printer setup to "58mm/35columns" or "58mm/32columns".
Caution: Do not switch from the 58mm width paper to 80mm width
paper when printing is in progress. When using narrow-width
paper, a part of the thermal head may directly come in contact
with the platen roller without any paper present. This causes
the head to wear down, resulting in poor printing quality.
In addition, as the cutter blade also works on sections without
paper, the cutter blade may wear down, resulting in a bad cut.
Caution: As the thermal head may be damaged by static electricity, do
not touch the thermal head except for cleaning.
Thermal Head
Roll Holder
28
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