Oki JET 2500 User Manual

OKIJET

2500

User’s Guide

Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. Oki assumes no
responsibility for the results of errors beyond its control. Oki also
cannot guarantee that changes in software and equipment made by
other manufacturers and referred to in this guide will not affect the
applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute
endorsement by Oki.

Copyright 1998 by Oki. All rights reserved.

This edition 04/1998.

Oki is a registered trademark of Oki Electric Industry Company,
Ltd.

Energy Star is a trademark of the United States Environmental
Protection Agency.

Energy Star

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2 OKIJET 2500

As an Energy Star Partner, Oki has
determined that this product meets the
Energy Star guidelines for energy
efficiency.

Contents

Safety Instructions .................................................................... 4

Control Panel Buttons and Indicators ..................................... 6

Print Head Care ......................................................................... 9

Replacing/swapping the print head

(colour or black-only) ......................................................... 9

Replacing ink cartridges .................................................... 1 1

Print head storage box ....................................................... 1 2

Transporting the printer ..................................................... 1 3

Cleaning the printer cover ................................................. 1 3

Selecting Printer Options ....................................................... 1 4

Accessing printer settings ................................................. 1 4

Spool manager .................................................................... 1 5

Troubleshooting ...................................................................... 1 5

Clearing paper misfeeds .................................................... 1 5

Clearing paper jams ........................................................... 1 6

Clear multi-page paper jams ............................................. 1 7

Problem Solving ...................................................................... 1 8

Selecting and Ordering Supplies ........................................... 2 3

Ordering supplies ............................................................... 2 3

Cartridges and print heads ................................................ 2 3

Selecting plain paper and media ....................................... 2 3

Selecting speciality print media ........................................ 2 3

Speciality print media ........................................................ 2 4

Envelope size...................................................................... 2 4

Selecting labels .................................................................. 2 4

Technical Data ......................................................................... 2 5

Printing system ................................................................... 2 5

Ink jet technology .............................................................. 2 5

Printer Specifications ............................................................. 2 6

Printable area ...................................................................... 2 8

Warranty Information ............................................................. 2 8

Packaging for return to a Service Centre .............................. 2 9

With the original box and packaging: .............................. 2 9

Without the original box and packaging .......................... 2 9

Appendix A - Printing on Speciality Media .......................... 3 1

Envelopes ............................................................................ 3 1

Other media ........................................................................ 3 2

Appendix B - Transportation Precautions ............................ 3 3

Index ........................................................................................ 3 6

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User’s Guide 3

Safety Instructions

Your Oki printer has been carefully designed to give you years of
safe, reliable performance. As with all electr ical equipment, howev er,
there are a few basic precautions you should take to avoid hurting
yourself or damaging the printer:

• Read the setup instructions in this handbook carefully . Be sure
to save it for future reference.

• Read and follow all warning and instruction labels on the printer
itself.

• Unplug the printer before you clean it. Use only a damp cloth;
do not use liquid or aerosol cleaners.

• Place your printer on a firm, solid surface. If you put it on
something unsteady, it may fall and be damaged; if you place
it on a soft surface, such as a rug, sofa, or bed, the vents may
become blocked, causing the printer to overheat.

• T o protect your printer from overheating, mak e sure all openings
on the printer are not blocked. Do not put the printer on or near
a heat source, such as a radiator or heat register. Keep it out of
direct sunlight. Allow enough room around the printer for

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adequate ventilation and easy access to the paper trays.

• Do not use your printer near water, or spill liquid of any kind
on it.

• Be certain that your power source matches the rating listed on
the back of the printer. If you are not sure, check with your
dealer or with your local power company.

• Your printer has an earthed, 3-pin plug as a safety feature, and
it will only fit into an earthed outlet. If you cannot plug it in,
chances are you have an older, non-earthed outlet; contact an
electrician to have the outlet replaced. Do not use an adapter
to defeat the earthing.

• To avoid damaging the power cable, do not put anything on it
or place it where it will be walked on or damaged. If the cable
becomes damaged or frayed, replace it immediately.

• If you are using an extension cable or power strip with the
printer, make sure that the total current (amperes) required by
all the equipment on the extension is less than the extension’s
rating. The total ratings of all equipment plugged into the
outlet should not exceed 15 amperes.

• The power outlet into which you plug your printer must remain
accessible at all times.

• It is recommended that the printer be switched off prior to
opening or removing covers.

4 OKIJET 2500

• Do not poke anything into the ventilation slots on the printer;
you could get a shock or cause a fire.

• Aside from the routine maintenance described in this handbook,
do not try to service the printer yourself; opening the cover
may expose you to shocks or other hazards.

• Do not make any adjustments other than those outlined in the
handbook since you may cause damage requiring extensive
repair work.

If anything happens that indicates that your printer is not working
properly or has been damaged, unplug it immediately and contact
your dealer.

These are some of the things to look for:

• The power cable or plug is frayed or damaged.

• Liquid has been spilled into the printer, or it has been

exposed to water.

• The printer has been dropped, or the cabinet is damaged.

• The printer does not function normally when you are

following the operating instructions.

This product complies with the requirements of the Council
Directives 89/336/EEC and 73/23/EEC on the approximation
of the laws of the member states relating to electromagnetic
compatibility and low voltage.

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User’s Guide 5

Control Panel Buttons and Indicators

Power/Reset button

The control panel has three buttons and six lights (LEDs) that are
used to control and display the condition of the printer. Each b utton
and LED has multiple functions.

The significance of each LED is determined by whether or not the
light is lit or if the light is blinking. The function of each of the
buttons and LEDs is explained in the following pages.

Power
LED

Power /
Reset

Error
LED

Resume/FF

Cartridge
Change / Clean

Magenta LED

Cyan LED

Black LED

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Y ellow LED

Press and release the button
once to turn the printer ON.

If the printer is ON, press
and release the button to
reset the printer.

When the green Power LED
is lit, the printer is ONLINE
and ready to print.

Note: If the Power/Reset button is pressed during the print

cycle, the printer will complete the current line before it
stops printing.

Note: When the printer is reset, the following occurs:

• The data remaining in the buffer is cleared.

• The permanently stored settings in the printer memory
are retained.

6 OKIJET 2500

Power LED

Resume/FF Button

Resume Printing: Press and
release the Resume/FF button.

Eject Paper: Press the Resume/
FF button and hold for 2 seconds

then release the button.
Clear Errors: Press and release

the Resume/FF button.
Print a Demo Page: With no da ta

in the print buffer, press the
Resume/FF button and hold for
2 seconds then release the button.

The green Power LED will blink
when the printer is processing
data. The green Power LED will
be ON when the printer is
ONLINE and is ready to print.

Cartridge Change/Clean button

Cartridge Change: Press
and release the Change
Cartridge/Clean button.
Refer to the label on the
inside of the Carriage Cover
to change the cartridge.

Clean Cartridge: Press and
hold the Change Cartridge/
Clean button for 2 seconds
and then release. This
activates the cleaning cycle.

Note: This function is operational only when the Power LED

is ON.

Note: Cartridge changing and cartridge cleaning can be

executed during printing. The printer finishes printing
the current line, cleans the cartridge, then resumes
printing. Changing the cartridge during printing may
affect the print quality.

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User’s Guide 7

Error LED

Recoverable Error (steady light):
Press and release the Resume/FF
button.

Low Ink Indicators

The four Low Ink Indicators are
OFF when the Colour Print Head
is installed and the Ink Cartridges
contain ink.

Non-Recoverable Error (flashing
LED): Refer to the “Troubleshooting”
section in this guide.

Note: When the red Error LED is lit, the printer is in an error

status condition. When a recoverable error has
occurred, the light will stay lit.

The four Low Ink Indicators are
ON when they are low on ink.
Purchase a new Ink Cartridge. The
Ink Cartridge will soon be empty.

The four Low Ink Indicators
BLINK when the Ink Cartridge is
empty. Replace the Ink Cartridge
at this time.

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8 OKIJET 2500

Print Head Care

2. Open the Top Cover.

The OKIJET 2500 requires minimal maintenance. The procedures
in this section of the manual describe routine Print Head
maintenance and cleaning.

Replacing/swapping the print head (colour or black-only)

Note: If your printer has never had a Print Head installed, refer

to the “Installing the Print Head for the first time” section
of your Setup Guide for instructions.

Note: The printer must be turned ON to perform the following

steps.

1. Press the Cartridge Change/Clean button on the control panel.

3. Once the Carriage moves to the centre and stops, move the
green Cartridge Lock Lever to the forward position and remove
the Print Head.

Caution: Ensure that the green Carriage Lock Lever is STILL in

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the forward position before performing the next step.

User’s Guide 9

4. Reinstall the Print Head by aligning the hole in the Print Head
with the green post on the Printer Carriage. Lower the Print
Head down gently into position.

5. Move the green Cartridge Lock Lever backwards to secure the
Colour Print Head. Close the Top Cover.

not stored in the printer or the storage box, premature
failure of the Print Head will result.

6. Place the Print Head in the Print Head Storage Box and firmly
click shut the box cover.

Printhead Storage
Box

7. Press the Cartridge Change/Clean button. The printer will
prepare the cartridge for printing.

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Note: If the carriage does not return home after the Cartridge

Note: The Print Head must be stored in the Print Head Storage

Box when not installed in the printer. If the Print Head is

10 OKIJET 2500

Change button is pressed, try removing and reinstalling
the Print Head.

Replacing ink cartridges

This section explains how to replace an Ink Cartridge without
removing the Print Head from the printer.

Always use genuine Oki consumables. Some
alternatives can cause serious damage and may

affect your warranty.

3. Remove the empty Ink Cartridge from the Colour Print
Head.

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1. Press the Cartridge Change/Clean button on the control

panel.

2. Open the Top Cover.

WARNING!
Keep the Ink Cartridges out of the reach of children.
Do not get the ink near your eyes or mouth.

User’s Guide 11

Note: Do not remove the Ink Cartridge until you have a

replacement cartridge ready to install.

4. Holding the ink cartridge bag upside down, tear the bag
open using the slit in the top left hand corner, as illustrated.
Slowly remove the new Ink Cartridge from the plastic bag.
A protective strip of plastic is pulled from the Ink Cartridge
as the plastic bag is removed. Follow the instructions on
the ink cartridge bag.

Note: Do not touch the uncovered hole in the Ink Cartridge.

The ink will get on your hands, if you touch it.

Caution: Do not force fit the Ink Cartridge into the Print Head.

Print head storage box

5. Insert the Ink Cartridge into the correct location on the
Colour Print Head as shown. The Ink Cartridges and
corresponding locations are colour coded and numbered.

6. Snap the Ink Cartrid ge into position. Close the Top Cover.

7. Press and release the Cartridge Change/Clean button. The
printer will prepare the Print Head for printing.

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This Storage Box is designed to protect one Print Head when
the other one is installed in the printer. The box will hold either
the Colour Print Head or the optional Black Ink Jet Cartridge
when not in use. The Print Head Storage Box can be attached to
the back of the printer. If space limitations are a concern, the
Print Head Storage Box can be stored elsewhere.

Print head
storage box

Note: It is strongly recommended that the Print Head be stored

in the Storage Box. The Storage Box should be placed in
a cool location away from direct sunlight. For best
performance, once a month the Print Head should be
taken out of the Storage Box, installed in the printer and
a few demo prints run before being stored once again, in
the Storage Box.

12 OKIJET 2500