Oki COLOR 59296702 User Manual

Handy Reference

59296702

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data.

Publications Department. Please address any comments on this publication

• by mail to: Training & Publications Department

Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054-4620

• or by email to: pubs@okidata.com

We welcome you to visit our web site:

http://www.okidata.com

OKI is a registered trademarks/marques déposées/marcas registradas, and OKICOLOR and OKIcare are trademarks of Oki Electric Industry Company, Ltd.

Adobe, Acrobat, Acrobat Reader, Illustrator, PageMaker, Photoshop, PostScript and Type Manager are trademarks of Adobe Systems Inc., which may be registered in certain jurisdictions. CorelDRAW is a registered trademark of Corel Corporation. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency. HP and PCL are registered trademarks of Hewlett-Packard. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Macromedia and FreeHand are registered trademarks of Macromedia, Inc. The PANTONE trademark is the property of Pantone, Inc. QuarkXPress is a registered trademark of Quark, Inc. and all applicable affiliated companies. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/ or other countries.

Contents

Overview

Obtaining Service ........................................................6

Oki Data Online ...................................................................6

Your Dealer .......................................................................... 6

The Oki Data Customer Support Center ..............................7

Oki Data Customer Support Representatives ......................7

Warranty Service: U.S. and Canada .....................................8

Warranty Service: Latin America......................................... 8

Oki Data Authorized Dealers

and Service Centers ............................................................9

Shipping Your Printer......................................................... 10

Print Media ................................................................ 11

Usable Media: Paper Tray(s).............................................. 11

Usable Media: Front Tray ..................................................12

Loading Paper Trays ..........................................................1 2

Printing on Special Media.................................................. 14

Using the Front Tray with Multiple Sheets........................15

Control Panel .............................................................17

Left Side .............................................................................17

Right Side...........................................................................17

Printing the Menu Settings.................................................18

Accessing the Quick Access Menus................................... 19

Printer Maintenance..................................................20

Purchasing Supplies ...........................................................20

Ways to Purchase ...............................................................20

Supply Order Numbers ......................................................21

Replacing a Toner Cartridge ..............................................21

Replacing an Image Drum .................................................24

Replacing the W aste Toner Box .........................................28

Replacing the Oil Roller ....................................................28

Replacing the Transfer Belt ...............................................29

Replacing the Fuser............................................................29

Setting the Color Registration

Windows 95 / 98 / NT 4.0................................................30

Windows 3.1x ..................................................................32

Macintosh ........................................................................34

Setting the Color Balance ..................................................36

Handy Reference 3

Paper Jams .................................................................38

Print Quality Problems .............................................45

Display Messages .......................................................49

Normal Operation ..............................................................49

Maintenance .......................................................................50

Problems.............................................................................51

Call for Service ..................................................................53

Setting Power Saving Mode ......................................54

Power Saving Selections ....................................................55

Uninstalling The Printer Software...........................56

Emergency First Aid Procedures for Toner ............58

Notices.........................................................................59

Year 2000 Compliance .......................................................59

Energy Star.........................................................................59

OKICOLOR 8

Companion Documentation and Software on the CD

• User’s Guide

– Print Media – Service & Support – Maintenance – Printer Control – Specifications

• PANTONE® “Importing Color Palettes Into Desktop Publishing Applications”

– Adobe® Illustrator – Adobe PhotoShop – Adobe PageMaker – Corel Draw – Quark XPress – Macromedia® FreeHand – etc.

® ®

• Adobe Type Manager Software

• PostScript® Screen Fonts

• Adobe Acrobat Reader

Handy Reference 5

Obtaining Service

Overview

If you can’t solve your printer problem after reading this manual, contact these sources for service or support.

Oki Data On-line

Visit the Oki Data Web Site at

http://www.okidata.com

for the latest information on:

• Software drivers

• Product guides

• Customer support

• Corporate information

• Dealers

• Documentation

OKICOLOR 8

Your Dealer

Consult the store where you purchased your printer, or call for the location of the nearest authorized Oki Data service dealer:

• In the U.S. and Canada, call 1-800-OKI-DATA (1-800-654-3282). Have your ZIP code ready.

• In Brazil, call Oki Data do Brasil at 55-11-5011-1518

• In Mexico and Latin America, call Oki Data de Mexico at (525) 661-6860

Proof of purchase is required for warranty work. Be

sure to retain your purchase documents. Prices and minimum charges may vary.

The Oki Data Customer Support Center

Oki Data Customer Support Representatives

This information is valid for the United States and

Canada only.

For customer support, call 1-800-OKI-DATA

(1-800-654-3282). The Oki Data Information System Automated Attendant is available 24 hours a day, 7 days a week.

The system can provide immediate assistance with:

• Basic printer operating procedures

• Sales and service referrals

• Parts and consumable referrals

• Product information

This information is valid for the United States and

Canada only.

Agents are available 24 hours a day, 7 days a week. Please be sure that you are calling from a telephone close to your printer, so you can describe your problem accurately. Our customer service representatives are trained on all current Oki products They can answer your questions regarding:

• Installation of your printer

• Determination of printer issues that require service

• Consumer relations

• Interface information

• Availability and installation of printer drivers. (Customer Support Representatives are not trained to

provide assistance with the use of commercial software packages. Please consult your software user’s manual for times and availability of their support).

Handy Reference 7

Warranty Service: U.S. and Canada

Warranty Service: Latin America

Your printer is warranted for one year from date of purchase except for the printheads (LED imaging arrays), which are warranted for a period of five years from date of purchase.

If your printer hardware should fail during the warranty period, Oki Data will repair (or replace at its option) on-site, at the original purchaser’s facility, within a 50 mile radius of an authorized service center and without charge, any defective component(s) of the OKICOLOR 8.

For details, see the Limited Warranty in the “Warranty, Regulatory Information and Specifications” booklet.

Your printer is warranted for one year from date of purchase except for the printheads (LED imaging arrays), which are warranted for a period of five years from date of purchase, extending to the original purchaser only.

If your printer hardware should fail during the warranty period, Oki Data will repair (or at its option replace) any defective component(s). The original purchaser must return the Oki Data Product to Oki Data or an authorized Oki Data service center within the country purchased, paying for all transportation charges to the repair center.

For details, see the Limited Warranty in the “Warranty, Regulatory Information and Specifications” booklet.

OKICOLOR 8

Oki Data Authorized Dealers and Service Centers

United States

Oki Data Americas, Inc.

2020 Bishops Gate Blvd. Mt. Laurel, NJ 08054-4620

Phone: 800-654-3282 (U.S. and Canada)

+856-235-2600 (Latin America)

Fax: 856-222-5247 (U.S. and Canada)

+856-222-5260 (Latin America)

Canada

Oki Data Americas, Inc. 2735 Matheson Blvd. East, Unit 1 Mississauga, Ontario Canada L4W 4M8

Phone: 800-654-3282 Fax: 905-238-4427

Brazil

Oki Data do Brasil, Ltda.

Av. Leonardo da Vinci, 1178/1182 Jabaquara Sao Paulo, Brazil

Phone: 55-11-5011-1518 Fax: 55-11-5012-0267

Mexico

Oki Data de Mexico, S.A. de C.V.

Av. Insurgentes 1700 - 7 Piso Col. Florida 01030

Phone: (525) 661-6860 Fax: (525) 661-5861

For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers:

• Consult our web site at www.okidata.com

• In the U.S. and Canada, call 1-800-OKIDATA (1-800-654-3282)

• In Latin America, contact the Latin America Service Coordinator at Oki Data’s Corporate Headquarters at +856-222-5276 (Spanish only).

Handy Reference 9

Shipping Your Printer

If it is necessary to ship your printer, call us for shipping instructions and the location of your nearest authorized service dealer.

• In the U.S. and Canada, call 1-800-OKI-DATA (1-800-654-3282)

• In Brazil, call Oki Data do Brasil at 55-11-5011-1518

• In Latin America, call Oki Data de Mexico at (525) 661-6860

Caution!

It is important to follow specific repacking procedures to avoid damage to your OKICOLOR 8 printer.

OKICOLOR 8

Print Media

Overview

Usable Media: Paper Tray(s)

Media

• Standard paper (Hammermill Laser Print, Radiant White, 24 lb preferred)

• Letterhead stationery (must be able to withstand the fusing process heat of 446ºF [230ºC] for 0.2 second).

Capacity: up to 500 sheets of 20 lb paper Weight: 20 to 28 lb Dimensions

• Minimum: 3.4" W x 5.5" L

• Maximum: 8.5" W x 14" L

Handy Reference 11

Usable Media: Front Tray

Capacity: up to 100 sheets of 20 lb paper, or 50

transparencies

Weight: 20 to 44-lb US Bond (75 to 165 g/m2),

72 to 110-lb US Bristol Index (130 to 199 g/m2)

Dimensions

• Minimum: 3.4" W x 5.5" L

• Maximum: 8.5" W x 14" L

For more details on print media and on using the front

tray, see the “Print Media” and “Specifications” sections of your online OKICOLOR 8 User’s Guide.

Media

• Standard paper (Hammermill Laser Print, Radiant White, 24 lb preferred)

• Letterhead stationery

• Transparencies (3M CG 3710 preferred): rear exit only

• Card stock: rear exit only

• Labels: rear exit only

Caution!

Print media must withstand the fusing process heat of 446ºF (230ºC) for 0.2 second.

OKICOLOR 8

Loading Paper Trays

1 Pull the paper tray out of the printer.

2 Adjust the paper guides for the size of the paper you will

be using.

3 Fan a ream of paper.

4 Place the paper in the tray and slide the tray back into the

printer.

Paper exits on top of printer.

The top exit is the one normally used. Sheets stack face down. Maximum capacity is 250 sheets of 20-lb paper.

Handy Reference 13

Printing on Special Media

Important!

If you are printing transparencies, labels or card stock, you must use the front tray and Special Media Stacker (rear exit) to provide a straight-through path.

To set up the front tray:

1 Pull the front tray down.

2 Flip out the paper support, then swing out the paper

extender.

3 Adjust the paper guides for the print media you are using

and load the media.

• Load letterhead stationery face up, top edge feeding into the printer

• Load transparencies with the strip face down, on the edge feeding into the printer.

OKICOLOR 8

To setup the Special Media Stacker: 1 From the rear of the printer, pull the stacker down and

open the extender.

Media will feed to the rear, stacked face up.

Maximum capacity is 100 sheets of 20 lb paper.

Using the Front Tray with Multiple Sheets

If you are going to use the front tray to feed a stack of print media, you need to go into the menu and set the printer paper input default to the front tray:

1 Press ON LINE.

Printer goes offline.

2 Press and release TRA Y TYPE. 3 Press ENTER. 4 Press © until FRONT TRAY appears on the display. 5 Press ENTER to select FRONT TRAY.

An asterisk appears to indicate the new default setting.

6 Press ON LINE to engage the setting and exit the menu.

When printing using the front tray, be sure to set your

software for front tray:

(1) Enter the printer setup menu on you computer. (2) Select front tray or auto front feeder. (3) Select the media type, size and orientation.

Handy Reference 15

Paper Tray Gauge

The red paper tray gauge (1) on the front of the printer indicates how much paper is left in the tray. This way you don’t need to open the drawer to check how much paper is left.

OKICOLOR 8

Control Panel

Overview

Left Side

Low Toner Indicators

Paper Size Indicators

LCD Display

Right Side

The control panel buttons are dual function: press and release to engage the top function; press and hold for 2 to 3 seconds to engage the bottom function.

Press: Enters and scrolls through Level 1 menu. Hold: Enters Level 2 menu.

Press: In Menu Mode returns to previous item. Hold: Clears error condition and returns printer online.

Press: In Menu Mode advances to next item. Hold: Deletes data in buffer and executes internal reset.

Press: In Menu Mode sets displayed menu item as the

user default. Hold: Enters the Power Save Quick Menu

Handy Reference 17

Press: Changes printer status from on line to off line. Press: Enters the Paper Size Quick Menu.

Hold: Prints a listing of the current and default menu

settings.

Press: Enters the Tray Select Quick Menu. Hold: Prints a sample of installed printer fonts.

Press: Ejects the current page. Hold: Prints a Demo Page

Most printer features are selected directly in your software application or in the status monitor software included with your printer. You can also select features in the printer menus using the control panel. However, software settings will

override control panel settings.

See the on-line OKICOLOR 8 User’s Guide for details

on the printer menus.

Printing the Menu Settings

To print a list of the menu items and their current settings:

1 Press ON LINE.

The printer goes off line.

2 Press and hold Print Menu until the display reads PRINT

MENU.

3 Press ENTER.

The menu settings page prints.

The printout shows the factory default settings, the current settings, and the amount of memory installed in your printer.

OKICOLOR 8

+ 42 hidden pages