Oki C9200, C9400 REFERENCE GUIDE

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ontents

Ordering Replacement

Supplies ........................................ 2

Loading Print Media .................... 3

Print Media .................................... 5

Standard Paper................................ 5

Recycled Paper ............................... 6

Matte Photo .................................... 7

Labels ............................................. 8

Transparencies................................ 9

Thick Paper (Cards, Index) .......... 10

Changing Default Media

Settings .......................................12

Walk-Up Functions .....................14

Secure Print .................................. 14

Proof & Print ................................ 15

Color Balance Adjust ................... 16

Print the MenuMap ...................... 17

Print a Demo Page........................ 17

Print the File List.......................... 17

Power Save Settings ..................... 18

Control Panel Buttons

& Lights ....................................... 19

Clearing Paper Jams .................. 23

Paper Feed Jam............................. 23

Transport Jam ............................... 24

Exit Jam........................................ 25

Tray X Jam ................................... 27

MP Tray Jam ................................ 28

Duplex Paper Jams ....................... 28

Changing Toner Cartridges ......31

Error Messages ...........................34

Service & Support ....................... 37

For more information,

see the on-line OKI C9000 Series

Desktop User’s Guide

(click Start ® Programs ®

OKI C Series ®

Desktop User’s Guide).

rdering Replacement Supplies

How to Order

• Consult the dealer where you purchased your printer.

• Consult an Oki Data Authorized Sales or Service Dealer. (Call 1-800-OKI-DATA [1-800-654-3282] for the nearest Authorized Sales and Service location. Have your ZIP code ready.)

• U.S., Puerto Rico, Guam, and U.S. Virgin Islands only: Order on the Internet

• U.S. only: Order toll-free at 1-800-OKI-DATA, using

• Check office supply catalogs or your local stationery

, MasterCard® or American Express®. $10.00

VISA minimum purchase required.

store. Most carry OKI brand supplies.

http://www.okidata.com.

Take Advantage of

OKI’s Supply Manager

Don’t run out of supplies again!

• Calculates your usage based on information you provide.

• Sends you an email reminder when it’s time to reorder.

As easy as 1-2-3:

1. Go to http://www.okidata.com.

2. Click Buy Online.

3. Click the Supply Manager icon

and register directly on line!

Order Numbers

Toner Cartridges

Black ..................OKI #41515208

Cyan ..................OKI #41515207

Magenta .............OKI #41515206

Yellow ................OKI #41515205

Transfer Belt

Transfer Belt......OKI #41531501

Image Drums

Black ..................OKI #41514708

Cyan ..................OKI #41514707

Magenta .............OKI #41514706

Yellow ................OKI #41514705

Fusers

120 V .................OKI #41531401

230 V .................OKI #41531403

oading Print Media

Tray 1, Auxiliary

Trays & High Capacity Feeder

1. Pull the tray out.

2. If necessary, adjust the media guides:

(Legal size and larger only):

and change the media

indicator:

3. If loading paper, fan it.

4. Load the print media, print side down, keeping the stack

below the PAPER FULL mark (1), then gently push the paper tray back into the printer.

Letterhead stationery

(letter, A4 or B5 size) : Long edge feed—load with

the top aimed toward you:

Short edge feed—load with the top to the right:

oading Print Media (cont.)

Multi-Purpose Tray

1. Open the Multi-Purpose Tray.

2. Adjust the guides for the media you are using.

4. If loading paper, fan it.

5. Place the media print side up on the tray.

Letterhead Stationery

(Letter, A4 or B5): Long edge feed, load with

top aimed toward the back of the printer:

Short edge feed, load with top nosed into the printer:

Transparencies & Labels: Print side up. (Remember, default = long edge feed.)

Envelopes:

Flap down and nosed into the printer:

rint Media

Standard Paper

Recommended

Letter

• HammerMill 24 lb.*

• Xerox

- 4024, 20 lb.*

- 4024DP, 20 lb.*

- Xpressions, 24/28/32 lb.*

- Color Xpressions, 24 lb.*

Legal

• Xerox 4024DP, 20 lb.*

* US Bond ** Not for duplex printing

Laser,

Tabloid

• HammerMill Laser, 24 lb*.

• Wausau Exact 28 lb.*

Color Copy,

Usable Sizes

• Tabloid, Tabloid Extra

• Letter, Executive

• Legal-14, -13.5, -13

• A3 Nobi**, A3 Wide, A3, A4, A5, A6**

• B4, B5

• Custom** (MP Tray only, must be defined in driver)

Weight Range

• 16 to 54 lb. US Bond (60 to 200 g/m

Duplex printing: paper

only, 20 to 28 lb US bond. If you experience curling

in duplex mode with 20 or 24-lb. paper, switch to 28-lb. US Bond.

)

Feed Paths

• Tray 1 (range to 47 lb US Bond)

• Multi-Purpose Tray (range to 110 lb Index or 54 lb. US Bond)

• Tray 2 or 3 (optional, range to 47 lb. US Bond)

• High Capacity Feeder (optional, range to 47 lb. US Bond)

Exit Paths

• Top (up to 47 lb. US Bond max.)

• Straight-Through (up to 54 lb. US Bond max.): required

when using Multi-Purpose Tray

rint Media (cont.)

Recycled Paper

Recommended

Letter Size

• Great White Content 86100, 24-lb.*

• Weyerhaeuser Copy 3108 20 lb.*

• Xerox 20 lb.*

* US Bond

Recycled

Husky Zero

Recycled, 3 Holes,

Usable Sizes

• Tabloid, Tabloid Extra

• Letter, Executive

• Legal-14, Legal-13.5, Legal-13

• A3 Nobi, A3 Wide, A3, A4, A5, A6

• B4, B5

• Custom (MP Tray only; must be defined in the driver)

Weight Range

• 16 to 54 lb. US Bond (60 to 200 g/m

Recycled paper is slightly

thicker than non-recycled paper of the same paper weight (ream weight). If the toner is not fusing properly, change the Media Weight to the next higher setting.

)

Feed Paths

• Tray 1 (range to 47 lb US Bond)

• Multi-Purpose Tray (range to 110 lb Index or 54 lb. US Bond)

• Tray 2 or 3 (optional, range to 47 lb. US Bond)

• High Capacity Feeder (optional, range to 47 lb. US Bond)

Exit Paths

• Top (up to 47 lb. US Bond max.)

• Straight-Through (up to 54 lb. US Bond max.): required

when using Multi-Purpose Tray

rint Media (cont.)

Matte Photo

Usable Sizes

• Tabloid, Tabloid Extra

• Letter, Executive

• Legal-14, -13.5, -13

• A3 Nobi, A3 Wide, A4, A5, A6

• B4, B5

• Custom (MP Tray only; must be defined in the driver)

Weight Range

• 20 to 54 lb. US Bond (75 to 200 g/m

Feed Paths

• Tray 1 (range to 47 lb US

)

Bond)

• Multi-Purpose Tray (range to 110 lb Index or 54 lb. US Bond)

• Tray 2 or 3 (optional, range to 47 lb. US Bond)

• High Capacity Feeder (optional, range to 47 lb. US Bond)

Exit Paths

• Top (up to 47 lb. US Bond max.)

• Straight-Through (up to 54 lb. US Bond max.): required

when using Multi-Purpose Tray

rint Media (cont.)

Labels

Precautions

• Use label sheets designated for laser printers.

• Labels must be able to withstand 392°F (200°C) for

0.1 second.

• Labels must cover the entire carrier sheet.

• Label adhesive must not be exposed; if it is, it will cause jamming in the printer.

Usable Sizes

• Letter, A4

Feed Path

• Multi-Purpose Tray only

Exit Path

• Straight-Through Only Maximum depth of label sheet feed stack: about 3/8-inch (10 mm)

For Individual Print

Jobs

Make the following settings in the printer driver as you print the job:

• Source = MP Tray

• Size = Letter or A4

• Type = LABEL1 (Heavy) or

LABEL2 (Ultra Heavy)

• Windows

PostScript® driver only:

Paper Size Check (usually under Paper Source Options) = Deselected (Off)

Adobe

Making Labels the

Default

If the MP Tray will normally be loaded with labels, set the printer menu as follows (see page 12):

• MP Tray PaperSize = Letter

or A4

• MP Tray MediaWeight=

Heavy (LABEL1) or Ultra Heavy (LABEL2)

rint Media (cont.)

Transparencies

Caution!

Transparencies must be able to withstand 392°F (200°C) for 0.1-second.

Recommended

•3M® CG3720 (Letter)

• Folex

Usable Sizes

• Letter, A4

• Tabloid, Tabloid Extra

BG67 (A4)

Feed Paths

• Tray 1 (up to 250, print side down)

• Multi-Purpose Tray (up to 50, print side up)

Transparencies can not be

fed from the optional Auxiliary Trays or from the optional High Capacity Feeder.

Exit Path

• Straight-Through only

For Individual Print Jobs

Make the following settings in the printer driver as you print the job:

• Source = Tray 1 or MP Tray

• Size = Letter , A4, Tabloid or

Tabloid Extra

• Type = Transparency

• Windows Adobe PostScript

driver only:

Paper Size Check (usually under Paper Source Options) = Deselected (Off)

Making Transparencies

the Default

Tray 1

If Tray 1 will normally be loaded with transparencies, set the printer menu as follows (see page 12):

• Tray1 MediaType =

Transparency

Multi-Purpose Tray

If the MP Tray will normally be loaded with transparencies, set the printer menu as follows (see page 12):

• MP Tray PaperSize =

Letter, A4, T abloid or Tabloid Extra

• MP Tray MediaType =

Transparency

rint Media (cont.)

Thick Paper

(Cards, Index)

Caution! Failur e to change the printer’s media settings before printing on thick paper will damage the printer.

Recommended

Letter

• HammerMill

- Cover Copy, 60 & 80 lb.*

- Color Cover Copy #12002-3 80 lb.*

* Index

• Springhill

• Wausau Exact

- #49111, 90 lb.

- #49511, 110 lb.

• Weyerhaeuser Premium Cover #8210, 80 lb.*

• Xerox

- Color Xpressions, 65 lb.*

- Cover Stock, 65 lb.*

- Index, 90 lb.*

Tabloid

• Strobe™ Gloss, 100 lb.*

Index, 110 lb.

Index

First Choice

Usable Sizes

• Tabloid, Tabloid Extra

• Letter, Executive

• Legal-14, -13.5, -13

• A3 Nobi, A3 Wide, A3, A4, A5, A6

• B4, B5

• Custom (MP Tray only; must be defined in the driver)

Weight Range

• Up to 110-lb.* (200 g/m2)

Feed Path

• Tray 1 (up to 95 lb. Index)

• Multi-Purpose Tray

Exit Path

• Straight-Through only

For Individual Print

Jobs

Make the following settings in the printer driver as you print the job:

• Source = Tray 1 or MP Tray

• Size = Tabloid, Tabloid

Extra, Letter, Executive, Legal-14, Legal-13.5, Legal-13, A3 Nobi, A3 Wide, A3, A4, A5, A6, B4, B5, Custom (MP Tray only; must be defined in the printer driver)

• Type = Medium Heavy,

Heavy, or Ultra Heavy (see page 12)

rint Media (cont.)

Making Thick Paper the

Default

Set the printer menu as follows (see page 12):

• MP Tray PaperSize =

Tabloid, Tabloid Extra, Letter, Executive, Legal-14, Legal-13.5, Legal-13, A3 Nobi, A3 Wide, A3, A4, A5, A6, B4, B5, Custom (MP Tray only; must be defined in the printer driver)

• MP Tray MediaWeight =

Medium Heavy, Heavy or Ultra (see page 12)

hanging Default Media Settings

Media Weight Settings

Media Weight

Setting US Bond Metric Index

Light 16 lb. 62 g/m Medium Light 17-19 lb. 63-73 g/m Medium* 20-24 lb. 74-92 g/m Medium Heavy 25-27 lb. 93-103 g/m Heavy 28-32 lb. 104-122 g/m258-67 lb. Ultra Heavy 33-54 lb. 123-200 g/m

* Default

33 lb. 34-40 lb. 42-50 lb. 51-56 lb.

67-110 lb.

Changing Settings for Tray 1

Transparencies Only: Set Media Type

□ Press MENU repeatedly until MEDIA MENU

appears on the display.

□ Press ITEM repeatedly until

TRA Y1 MEDIATYPE appears on the display.

□ Press VALUE (+ or -) repeatedly until

TRANSPARENCY appears on the second line of

the display.

□ Press SELECT to engage the new setting. □ Press ON LINE to save the setting and exit the

menu.

Other Special Media: Set Media Weight

□ Press MENU repeatedly until MEDIA MENU

appears on the display.

□ Press ITEM repeatedly until

TRA Y1 MEDIAWEIGHT appears on the display.

□ Press VALUE (+ or -) repeatedly until the desired

setting appears on the second line of the display.

□ Press SELECT to engage the new setting. □ Press ON LINE to save the setting and exit the

menu.

hanging Default Media Settings (cont.)

Changing Settings for

the Multi-Purpose Tray

Transparencies Only

First, set the Media Size

□ Press MENU repeatedly until

MEDIA MENU appears on the

display.

□ Press ITEM repeatedly until

MP TRA Y P APERSIZE appears on

the display.

□ Press VALUE (+ or -) repeatedly

until the desired setting displays on the second line.

□ Press SELECT to engage the new

setting.

Then, set the Media Type

□ Press ITEM repeatedly until

MP TRA Y MEDIA TYPE appears on

the display.

□ Press VALUE (+ or -) repeatedly

TRANSPARENCY appears on

until the second line of the display.

□ Press SELECT to engage the new

setting.

□ Press ON LINE to save the settings

and exit the menu.

Other Special Media

First set the Media Size

□ Press MENU repeatedly until

MEDIA MENU appears on the

display.

□ Press ITEM repeatedly until

TRA Y PAPERSIZE appears on the

display .

□ Press VALUE (+ or -) repeatedly

until the desired setting appears on the second line of the display.

□ Press SELECT to engage the new

setting.

Then, set the Media Weight

□ Press ITEM repeatedly until

TRA Y MEDIAWEIGHT appears on

the display.

□ Press VALUE (+ or -) repeatedly

until the desired setting appears on the second line of the display.

□ Press SELECT to engage the new

setting.

□ Press ON LINE to save the settings

and exit the menu.

alk-Up Functions

Secure Print

To Print a

Confidential Document

1. Press MENU.

PRINT JOBS MENU appears on the display.

2. Press SELECT and enter your personal ID number (PIN) using the control panel buttons.

SELECT JOB

ALL JOBS

appears on the display.

3. Press VALUE + repeatedly until the name of the job you wish to print appears on the display.

4. Press SELECT.

The document prints and is deleted from the printer’s hard drive. The printer goes back on line.

To Delete a

Confidential Document before Printing It

1. Press MENU.

PRINT JOBS MENU appears on the display.

2. Press SELECT and enter your personal ID number (PIN) using the control panel buttons.

SELECT JOB

ALL JOBS

appears on the display.

3. Press VALUE + repeatedly until the name of the job you wish to print appears on the display.

4. Press CANCEL.

DELETE THE JOB

YES=SELECT/NO=CANCEL

appears on the display.

5. To delete the job, press SELECT. Otherwise, press CANCEL.

The printer goes back on line.

alk-Up Functions (cont.)

Proof & Print

To Print a Proofed Document

1. Press MENU.

PRINT JOBS MENU appears on the display.

2. Press SELECT and enter your personal ID number (PIN) using the control panel buttons.

SELECT JOB

ALL JOBS

appears on the display.

3. Press VALUE + repeatedly until the name of the job you wish to print appears.

4. Press SELECT.

The document prints and is deleted from the printer’s hard drive. The printer goes back on line.

To Delete a Proofed

Document before Printing it

1. Press MENU.

PRINT JOBS MENU appears on the display.

2. Press SELECT and enter your personal ID number (PIN) using the control panel buttons.

SELECT JOB

ALL JOBS

appears on the display.

3. Press VALUE + repeatedly until the name of the job you wish to print appears.

4. Press CANCEL.

DELETE THE JOB

YES=SELECT/NO=CANCEL

appears on the display.

5. To delete the job, press SELECT. Otherwise, press CANCEL.

The printer goes back on line.

alk-Up Functions (cont.)

Color Balance

Adjust

To set the Color Balance using the front panel:

1. Press MENU repeatedly until COLOR MENU displays.

2. Press ITEM + repeatedly until

COLOR BALANCE ADJUST RESET TO DEF AUL T

displays.

3. Press SELECT. This restores factory balance settings, which form a baseline for the adjustment.

The Color Balance pattern prints.

4. Check the color of the center circle in the printout against the surrounding circles:

• If the center circle matches

the circles labeled 00, the color balance is okay. Skip to step 8.

• If the center circle does not

match circle 00, determine which surrounding circle the center circle most closely matches and note its number.

5. Press VALUE (+ to increase # value or - to decrease # value) until

COLOR BALANCE ADJUST SELECT P A TTERN #

displays, where # represents the number determined in step 4.

6. Press SELECT.

The new value is engaged and a new pattern prints.

7. Check the pattern again and repeat steps 4 through 6 until the color of the center circle most closely matches the circles labeled 00.

The Color Balance

adjustment is subjective, and it’s unlikely that you’ll get an exact match. Repeat steps 4 through 6 up to four times, then go to step 8.

8. Press ON LINE.

The printer goes back on line.

alk-Up Functions (cont.)

Print the MenuMap

To print out a list of the current menu settings:

1. Press MENU once or twice until

INFORMA TION MENU appears on

the display.

2. Press ITEM (+ or -).

PRINT MENU MAP appears on the

display.

3. Press SELECT.

The MenuMap prints and the printer goes back on line.

Print a Demo Page

To print out a demo page:

1. Press MENU once or twice until

INFORMATION MENU appears on

the display.

2. Press ITEM (+ or -) repeatedly until

DEMO1 (the default demo page) or

the file name you wish to print appears on the display.

3. Press SELECT.

The demo page prints and the printer returns to the on-line state.

Print the File List

To print out a list of the files stored on the printer’s hard drive:

1. Press MENU once or twice until

INFORMA TION MENU appears on

the display.

2. Press ITEM (+ or -) repeatedly until

PRINT FILE LIST appears on the

display.

3. Press SELECT.

The list of files prints and the printer goes back on line.

alk-Up Functions (cont.)

Power Save Settings

Power save sets how long the printer waits before going into standby mode. This saves energy, but when the printer is in standby mode it takes a few moments to warm up when it receives a print job or if you want to enter the printer menu and change settings.

The default setting is 60 minutes.

Other available settings include 5, 15, 30 or 240 minutes; or you can turn power save off.

Setting the Power Save

Interval

1. Press MENU repeatedly until

SYSTEM CONFIG MENU appears

on the display.

2. Press ITEM (+ or -) until

POWER SA VE DELA Y TIME

appears on the display.

3. Press VALUE (+ or -) repeatedly until the time interval you wish to select appears on the display.

4. Press SELECT to engage the new setting.

5. Press ON LINE to save the setting and exit the menu.

Disabling/Enabling Power

Save (Default = Enabled)

1. Press MENU repeatedly until

MAINTENANCE MENU appears on

the display.

2. Press ITEM (+ or -) repeatedly until

POWER SAVE appears on the

display.

3. Press VALUE + to toggle the setting between

4. Press SELECT to engage the new setting.

5 Press ON LINE to save the setting

and exit the menu.

ENABLE and DISABLE.

ontrol Panel Buttons & Lights

MENU Button

Printer On Line or Off Line

Press to enter the Menu mode.

Menu mode

• Press to advance to the next the Category in the Menu.

• Press and hold for 2 seconds or longer to go back to the previous Category.

Password (PIN) Mode

Press to enter a zero in the password.

ON LINE Button

Printer On Line

Press to take the printer off line.

Printer Off Line

Press to put the printer on line.

Menu Mode

Press to exit the Menu mode and go back on line.

Password (PIN) Mode

Press to enter the number 4 in the password.

Error Mode (Attention light blinking)

• If the paper size requested by the print job is different from the paper specified as in the tray, press the ON LINE button to force the job to print despite the paper size error.

• If you have selected manual print in the driver, press the ON LINE button to print the job after you load paper in the Multi-Purpose tray.

ontrol Panel Buttons & Lights (cont.)

ITEM + [1] Button

Menu Mode

• Press to advance to the next Item in the Menu.

• Press and hold to advance through the menu Items quickly.

Password (PIN) Mode

Press to enter the number 1 in the password.

ITEM - [5] Button

Menu Mode

• Press to go back to the previous Item in the Menu.

• Press and hold to advance backward through the menu Items quickly.

Password (PIN) Mode

Press to enter the number 5 in the password.

VALUE + [2] Button

Menu Mode

• Press to advance to the next Value for an Item in the Menu.

• Press and hold to advance through the Values quickly.

Password (PIN) Mode

Press to enter the number 2 in the password.

VALUE - [6] Button

Menu Mode

• Press to go to the previous Value for an Item in the Menu.

• Press and hold to advance backward through the Values quickly.

Password (PIN) Mode

Press to enter the number 6 in the password.

ontrol Panel Buttons & Lights (cont.)

SELECT Button

Menu Mode

• Press to engage a new value for an Item (An asterisk appears next to the new setting).

• Press to initiate the action indicated on the display (e.g., print MenuMap).

Password (PIN) Mode

Press to enter the number 3 in the password.

CANCEL Button

Printer On Line

Press to delete a job being processed:

• If the job is currently printing, it is cancelled and deleted.

• If the job is still being received, it continues until all the data is received, then is deleted.

Menu Mode

Press to exit the Menu mode and place the printer back on line.

Password (PIN) Mode

Press to enter the number 7 in the password.

During Error Condition

The CANCEL button is disabled.

ontrol Panel Buttons & Lights (cont.)

Lights

READY Light

The printer is on line.

Off

The printer is off line.

Blinking

The printer is receiving data.

ATTENTION Light

Warning: the printer needs attention, but can continue to operate.

The display message indicates the nature of the problem: e.g.,

LOW, CHANGE CYAN IMAGE DRUM, P APER NEAR END, etc.

Off

Normal.

TONER

Blinking

Alarm: the printer needs attention immediately.

The display message indicates the nature of the problem: e.g.,

JAM, CLOSE COVER, TONER EMPTY, INST ALL NEW IMAGE DRUM, TRAY1 EMPTY, ST ACKER FULL , MEDIA MISMATCH, etc.

PAPER

learing Paper Jams

Paper Feed Jam

OPEN FRONT COVER 380: P APER JAM

1. Open the side cover.

2. Pull out the jammed sheet.

3. Close the side cover.

learing Paper Jams (cont.)

Transport Jam

OPEN UPPER COVER 381: P APER JAM

1. Pull up on the handle and lift the top cover.

2. Lift out image drums/toner cartridges to gain access to the jammed sheet(s).

3. Remove the jammed sheet(s).

4. Replace the image drums/ toner cartridges.

5. Close the cover.

learing Paper Jams (cont.)

Exit Jam

OPEN UPPER COVER 382: P APER JAM

1. Pull up on the handle and lift the cover.

2. Remove the jammed sheet.

Warning! The fuser (1) may be very hot from printing.

3. If the sheet is caught in the fuser:

a. Lift out the cyan image

drum/toner cartridge.

b. Move the blue lock levers

to the left (toward the open cover).

c. Llift the fuser unit out of

the printer.

learing Paper Jams (cont.)

d. Move the fuser roller

release lever (1) as shown to unlock the fuser roller, then remove the jammed sheet.

e. Move the fuser roller

release lever back, and reinstall the fuser.

f. Replace the cyan imagen

drum/toner cartridge.

4. Close the cover.

learing Paper Jams (cont.)

Tray X Jam

CHECK TRA Y 1 390: P APER JAM

2. Realign the stack of print

media and check to be sure that the media guides are snug against the stack.

3. Gently push the tray back in.1. Pull out the tray.

learing Paper Jams (cont.)

MP Tray Jam

CHECK MP TRA Y 391: P APER JAM

1. Pull out the jammed sheet.

Duplex Paper Jams

CHECK DUPLEX 370: P APER JAM

CHECK DUPLEX 371: P APER JAM

CHECK DUPLEX 372: P APER JAM

CHECK DUPLEX 383: P APER JAM

1. Pull up on the handle and lift the top cover.

2. Lift out one or two of the image drums/toner cartridges and check for jammed paper.

learing Paper Jams (cont.)

3. Remove any jammed sheets (you may need to lift out all the image drums/toners to do this), then replace the image drums/toner cartridges.

4. Lift out the paper separator (to the left of the fuser, just below the open cover) and remove any jammed sheets.

5. Put the paper separator back into the printer.

6. Close the top cover. 7. Open the side cover.

learing Paper Jams (cont.)

8. Remove any jammed sheets. 9. Close the side cover. 10. Swing down the duplex access cover, then grasp the blue handle and pull out the tray/duplex unit.

11. Lift the duplex cover and remove any jammed sheets.

12. Close the duplex cover and gently push the tray/duplex unit back into the printer.

hanging Toner Cartridges

Toner Cartridge Order #s:

• Black = 41515208

• Cyan = 41515207

• Magenta = 41515206

• Yellow = 41515205

When the TONER EMPTY message appears on the display, it’s time to replace the toner cartridge, e.g.:

INST ALL NEW T ONER 413: BLACK TONER EMPTY

1. Turn the printer off.

2. Pull up on the handle and lift the top cover.

3. Locate the cartridge to be changed and:

a. Move the blue lock lever

all the way to the right (away from the open cover).

b. Lift the cartridge, slide it

back (to clear the tube), then remove it.

hanging Toner Cartridges (cont.)

accordance with local regulations

d. Lower the top cover to

prevent exposure to light.

4. Unpack the new toner

cartridge and shake it back and forth to distribute the toner.

Port End

Lock

Lever

End

5. Remove the tape.

6. Lift the top cover.c. Discard the cartridge in

7. Slide the port on the toner cartridge onto the tube on the drum.

hanging Toner Cartridges (cont.)

8. Press the cartridge toward the tube, then:

a. Lower the opposite end,

aligning the white tab on the toner cartridge with the groove in the drum.

b. Push the blue lock lever

to the left (toward the open cover) as far as it

will go.

Caution! If the lock lever is not pushed all the way back and you close the cover, the lever could damage the LED printhead.

9. Use the LED lens cleaner (supplied with the toner) to wipe the corresponding LED head clean.

10. Close the cover and turn the printer back on.

Important!

After the new toner is installed, the TONER LOW or TONER EMPTY message should disappear from the display. If it doesn't, try printing a page. If it still doesn't disappear, reinstall the toner cartridge.

rror Messages

Error Messages

Some of the more common error messages appear below. For a complete list of error messages, see “Error Display Messages” under Problem Solving in the on-line C9000 Series Desktop User’s Guide.

XXX TONER LOW

Meaning

Appears on the second line of the display to indicate that color XXX toner cartridge is getting low.

What to Do

Be sure you have a replacement toner cartridge on hand.

INST ALL NEW T ONER nnn: XXX TONER EMPTY

Meaning

The toner cartridge indicated (XXX) has run out of toner.

What to Do

Replace the toner cartridge. See page 31.

CHANGE XXX IMAGE DRUM

Meaning

Appears on the second line of the display to indicate that color XXX (e.g., BLACK) image drum needs to be replaced.

What to Do

Replace the XXX image drum. (See the instructions supplied with the new image drum.)

INST ALL ADDITL MEMORY 420: MEMORY OVERFLOW

Meaning

The amount of data in the file being printed has exceeded the printer’s memory.

What to Do

• Reduce the size of the file.

• Install additional memory (see “Accessories” in the on-line C9000 Series Desktop User’s Guide).

rror Messages (cont.)

LOAD mmmmmm 500: MANUAL PRINT

Meaning

The printer has received a print job for printing from the Multi-Purpose Tray and no media is loaded in the tray.

What to Do

Load the requested media in the Multi-Purpose Tray, then press the ON LINE button.

tttttt NEAR END

Meaning

Appears on the second line of the display to indicate that the media in feed path tttttt is almost out.

What to Do

Load more media before printing any large print jobs.

REMOVE THE PAPER 480: FINISH ST ACKER FULL

Meaning

The stack of paper in the top output tray is blocking the printed sheets trying to exit the printer.

What to Do

Remove the stack of printed sheets from the top output tray.

REMOVE THE PAPER 470: FINISH ST ACKER FULL

Meaning

The straight-through output tray is full.

What to Do

Remove the stack of printed sheets from the straight-through output tray.

REMOVE THE PAPER nnn: TRA Y X UNSUITBLE SIZE

Meaning

The paper in Tray X is not a size that can be fed through the tray.

What to Do

Replace the paper in the tray with an appropriate size. See Print Media on pages 5, ff.

rror Messages (cont.)

FUSER MISSING

Meaning

Appears on the second line of the display to indicate that the fuser is either not properly installed or not in the printer.

What to Do

Open the top cover and check the fuser:

• If the fuser is there, press down on it to be sure it is firmly locked in place.

If the message still appears:

a. Push the blue latches at

either end of the fuser toward the open cover.

b. Lift the fuser out, then

put it back in the printer, pushing down firmly . You should feel the latches at either end engage.

• If the fuser is missing, install it.

XXX TONER SENSOR ERROR

Meaning

Appears on the second line of the display to indicate that there is a problem with the color XXX toner sensor.

What to Do

Turn the printer off, then on again. If this does not clear the message, call your local service dealer.

DISK FILE SYSTEM IS FULL

Meaning

The printer’s internal hard drive is full.

What to Do

Print out or delete some of the files on the printer’s hard drive (see pages 14 and 15).

You can also use OKI

Storage Device Manager

to manage the printer’s hard disk drive: see the on-line C9000 Series Desktop User’s Guide.

PRESS ONLINE SW INV ALID DAT A

Meaning

Invalid data was received.

What to Do

Press the ON LINE button.

ervice & Support

• See our multilingual web site:

http://www.okidata.com

• Consult the store where you purchased your printer.

• Visit my.okidata.com 24 hours a day, 7 days a week

(point your browser to my.okidata.com, or go to http://www.okidata.com and click on Support).

• Call 1-800-OKI-DATA (1-800-654-3282) 24 hours a day, 7 days a week.

Record Your Printer’s

Serial Number Here:

_____________________________

OKI is a registered trademark of Oki Electric Industry Company, Ltd.

3M is a trademark or registered trademark of 3M.

Springhill is a registered trademark of International Paper.

Strobe is a trademark of Sappi Limited.

Adobe, and PostScript are trademarks of Adobe Systems, Inc. which may be registered in certain jurisdictions.

American Express is a registered trademark of American Express Co.

Folex is a registered trademark of Folex Imaging. Great White is a registered trademark of Great White

Consumer. HammerMill is a registered trademark of HammerMill. MasterCard is a registered trademark of MasterCard

International, Inc.

VISA is a registered trademark of Visa. Wausau Exact is a registered trademark of

Wausau-Mosinee Paper Corp. Weyerhaeuser is a trademark or registered trademark of

Weyerhaeuser Company. Windows is either a registered trademark or trademark

of Microsoft Corporation in the United States and other countries.

Xerox is a trademark of Xerox Corporation.

Oki C9200, C9400 REFERENCE GUIDE

Specifications and Main Features

Frequently Asked Questions

User Manual