OKI C910dn, C910n User Guide

User’s Guide

C910n C910dn

REFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the Oki web site:

http://www.okiprintingsolutions.com

07103801 Iss. 2; Copyright © 2011 Oki Europe Ltd. All rights reserved. Oki is a registered trademark of Oki Electric Industry Company, Ltd. Oki Printing Solutions is a trademark of Oki Data Corporation. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation. Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Inc. Other product names and brand names are registered trademarks or trademarks of their

proprietors.

This product complies with the requirements of the Council Directives 2004/ 108/EC (EMC), 2006/95/EC (LVD), 1999/5/EC (R&TTE) and 2009/125/EC (ErP), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment and Energy Related Products.

CAUTION!

This product complies with EN55022 Class B. However, when fitted with the optional finisher, compliance to EN55022 is Class A. In a domestic environment this configuration may cause radio interference, in which case the user may be required to take adequate measures.

The following cables were used to evaluate this product to achieve EMC directive 2004/108/EC compliance and configurations other than this may affect that compliance.

CABLE TYPE LENGTH

(METRE)

Power 1.8 ✘✘

USB 5.0 ✘✔

Parallel 2.0 ✘✔

LAN 15.0 ✔✘

CORE SHIELD

Preface > 2

MERGENCY FIRST AID

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inhale d, move the person to an open area for fresh air. Seek medic al attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

ANUFACTURER

Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

MPORTER TO THE

Oki Europe Limited (trading as Oki Printing Solutions) Blays House

Wick Road Egham Surrey, TW20 0HJ United Kingdom

EU/

AUTHORISED REPRESENTATIVE

For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL INFORMATION

Emergency first aid > 3

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3

Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notes, cautions and warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Online usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer and paper overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Opening and closing the top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Identifying major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Software supplied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Paper recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Paper input and output information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Face-down stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Duplex unit (if installed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Tray and stacker examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Loading trays 1 to 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Using the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using the stackers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

LCD panel modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Status information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Menu (functions) information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Help mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

LCD panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Using the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Printer location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Turning off/on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Checking current settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Interfaces and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the drivers DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Contents > 4

Consumables and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Checking consumable/maintenance item usage . . . . . . . . . . . . . . . . . . . .33

Replacement indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Replacing consumables/maintenance items . . . . . . . . . . . . . . . . . . . . . . .33

Cleaning the LED heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Cleaning the paper feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Cleaning the printer casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Emptying the punch chip box (punch unit optional accessory) . . . . . . . . . .38

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Installing accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Open cover, paper jam, tray # side cover . . . . . . . . . . . . . . . . . . . . . .41

Open cover, paper jam, side cover . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Open cover, paper jam, top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Paper jams – duplex unit (if installed) . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Check duplex unit, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Paper jams – finisher (optional accessory) . . . . . . . . . . . . . . . . . . . . . . . .51

Check finisher, paper jam/paper remains . . . . . . . . . . . . . . . . . . . . . . .51

591, 592, 593, 599/ 643, 645 (paper jam around finisher). . . . . . . . . . .51

594, 597, 598/ 644, 646 (paper jam in finisher) . . . . . . . . . . . . . . . . . .53

590 (paper jam in finisher/punch unit). . . . . . . . . . . . . . . . . . . . . . . . .56

Check inverter, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Dealing with unsatisfactory printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Staple jams – finisher (optional accessory). . . . . . . . . . . . . . . . . . . . . . . .63

Check finisher, staple jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Appendix A – LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Appendix B – menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Print page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Finisher count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Paper size in tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuration example – monochrome pages printed. . . . . . . . . . . . . . .71

Print information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Print information example – demonstration page . . . . . . . . . . . . . . . . .72

Print secure job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

System adjust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Menus example 1 – tray 1 transparencies . . . . . . . . . . . . . . . . . . . . . .81

Menus example 2 – MP tray paper size . . . . . . . . . . . . . . . . . . . . . . . .81

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Contents > 5

OTES, CAUTIONS AND WARNINGS

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.

Use of non-genuine products may invalidate your warranty.

Specifications subject to change without notice. All trademarks acknowledged.

Notes, cautions and warnings > 6

NTRODUCTION

Congratulations on buying an Oki colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.

There are two different models available: C910n and C910dn, where n denotes networking capability and d denotes duplex unit installed.

EATURES

The following features are standard on all models:

> 1200 x 600 dpi (dots per inch) print resolution for high quality image production

showing the finest detail

> ProQ2400 multi level technology produces subtler tones and smoother gradations of

colour to lend photographic quality to your documents

> Single Pass Colour Digital LED technology for high speed processing of your printed

pages

> Hard disk drive enables spooled and verified printing > 10Base-T, 100Base-TX and 1000Base-T network connection lets you share this

valuable resource among users on your office network

> USB 2.0 and parallel (IEEE-1284) interfaces > PCL, PS, IBM PPR, Epson FX emulations > “Ask Oki” – a user-friendly function that gives a direct link from your printer driver

screen (but not illustrated in this guide) to a dedicated web site specific to the exact model you are using. This is where you will find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer.

Additionally, the following optional features are available:

> Automatic two-sided (duplex) printing for economical use of paper and compact

printing of larger documents

NOTE This optional feature is only applicable to the C910n.

> Additional paper trays for loading a further 530 sheets at a time to reduce operator

intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media:

> Standard 2nd/3rd Tray (530 sheets each) > High Capacity Feeder (HCF) (1590 sheets)

NOTE

1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF

> Additional memory > Finisher (for stapling printer output) > Punch unit (to extend Finisher functionality) > Printer cabinet

Introduction > 7

BOUT THIS GUIDE

NOTE Images used in this manual may include optional features that your printer does not have installed.

This manual is your user’s guide (check the web site, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below:

> Installation Safety Booklet: as with all electrical equipment, there are a few basic

precautions that should be taken to avoid injury or damage. Please be careful to read and understand the safety warnings in the Safety Booklet before operating the product.

This is a paper document that is packaged with the printer.

> Set-up guide: to describe how to unpack, connect and turn on your printer

This is a paper document that is packaged with the printer.

> This User’s Guide: to help you to become familiar with your printer and make the

best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve.

This is an electronic document.

> Printing Guide for Windows users and Mac users: to help you operate your printer

effectively and efficiently This is an electronic document.

> Configuration Guide: to provide machine configuration and network configuration

information This is an electronic document.

> Installation Guides: accompany consumable items and optional accessories to

describe how to install them These are paper documents that are packaged with the consumables and optional

accessories.

> Online Help: online information accessible from the printer driver and utility

software

Introduction > 8

NLINE USAGE

This guide is intended to be read on screen using an Adobe Reader. Use the navigation and viewing tools provided in Acrobat.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your screen, click on the topic of

interest to jump to the required topic. (If the bookmarks are not available, use the

“Contents” on page 4.)

> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are

not available, use the “Contents” on page 4.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term.

RINTING PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select File, then Print (or press the Ctrl + P keys).

2. Choose which pages you wish to print:

(a) All pages, (1), for the entire manual. (b) Current page, (2), for the page at which you are looking.

1 2 3

page numbers.

3. Click OK.

Introduction > 9

RINTER AND PAPER OVERVIEW

PENING AND CLOSING THE TOP COVER

CAUTION!

To gain access to the inside of the printer, ensure that the top cover is fully opened.

To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.

To close the top cover, (2) to close the cover completely. Ensure that the cover is securely closed.

push gently (1) until the cover stops midway and then push harder

Printer and paper overview > 10

DENTIFYING MAJOR COMPONENTS

The major components of your printer are identified in the representations below.

1. Paper holding arm 5. Paper size label

2. Top cover (face-down stacker)

3. MP Tray (multipurpose tray)

4. Tray 1 side cover 8. Control panel

6. Paper volume indicator

7. Tray 1 (paper tray)

9. Top cover handle

10. Face-down stacker 12. Face-up stacker

11. Power (on/off) switch

13. Interface unit 16. USB interface connector

14. Network

interface connector

15. Parallel interface

connector

17. Power connector

18. Ventilation holes

Printer and paper overview > 11

19. Image drum cartridge and toner cartridge (Cyan)

20. Image drum cartridge and toner cartridge (Magenta)

21. Image drum cartridge and toner cartridge (Yellow)

22. Image drum cartridge and toner cartridge (Black)

23. Toner cartridge

24. Image drum cartridge

25. Fuser unit

26. LED heads

27. Belt unit 30. Duplex unit

28. Drum basket handle

29. Drum basket

31. High Capacity Feeder (HCF), three trays

Printer and paper overview > 12

OFTWARE SUPPLIED

> Drivers and Utilities

Contains driver and application software for use by a general user.

> Network and Administrator Utilities

Contains software for use by system administrators.

> User’s Guides

Contains documentation in electronic form (for example, the User’s Guide and Printing Guide) to describe how to use the printer for day-to-day printing tasks.

> Template Ma na ge r

Contains software to help you create business cards, CD packaging, banners and much more.

APER RECOMMENDATIONS

Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard weight 75 – 90g/m² paper designed for use in copiers and laser printers. Suitable types are:

> M-Real Data Copy 80g/m² > Color Copy by Mondi

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery

CAUTION!

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.Continued use of pre-printed stationery may cause the paper feed performance to degrade over time and paper jams may occur. Clean the paper feed rollers as described on page 35.

Glossy paper

CAUTION!

Glossy paper must be of the type designed for use in electrophotographic printers and must not melt, change in quality, or warp during the printer’s thermal fusing process.

Printer and paper overview > 13

NOTE Always print a sample to check the output results are satisfactory.

Printing on glossy paper may have unexpected results:

> Compared with plain paper, glossy paper may often be printed with a thin

toner film over it, or the images may be printed lighter.

> In a high temperature and high humidity environment, a thin toner film is

likely to occur. Glossy paper is best used in an environment below 25°C temperature and 60% humidity.

> Image offsetting may occur particularly if you are printing high density

images or printing several copies.

> Due to its coating, glossy paper may “slip” when being fed into the

printer.

Envelopes

Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

Transparencies

CAUTION!

Transparencies should be of the type designed for use in copiers and laser printers. In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Recommended type is: CG3720 by 3M (A4 or Letter size)

Labels

CAUTION!

Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process.

Recommended type is: Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter)

Printer and paper overview > 14

APER INPUT AND OUTPUT INFORMATION

The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker).

TYPE SIZE WEIGHT INPUT/OUTPUT

Plain paper A3, A3 Nobi, A3 Wide,

A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.5, Legal 14, Executive, Tabloid, Tabl oi d E x tra

Custom: W: 100 – 328mm

L: 148 – 457.2mm

Custom: W: 79.2 – 328mm

L: 90 – 457.2mm

Banner: W: A4 width

L: 457.2 –1200mm

Postcard – – Tray 1 or MP Tray

Envelope

120 x 235mm 90 x 205mm 235 x 120mm 235 x 105mm 240 x 332mm 216 x 277mm 119 x 197mm 210 x 297mm

64 – 216g/m² Any Tray

Any Stacker

217 – 300g/m²

64 – 216g/m² Any Tray

64 – 300g/m² MP Tray

128g/m² recommended

85g/m² MP Tray

MP Tray Face-up Stacker

Face-up Stacker

MP Tray Face-up Stacker

Face-up Stacker

324 x 229mm 229 x 162mm 220 x 110mm

225.4 x 98.4mm

241.3 x 104.8mm

190.5 x 98.4mm

Labels

Transparencies

Glossy paper

a. See important comments in “Paper recommendations” on page 13

A4, Letter, B5 0.1 – 0.2mm MP Tray

A4, Letter 0.1 – 0.11mm Tray 1 or MP Tray

A4, A3, A3 outsize 0.13 – 0.16mm Tray 1 or MP Tray

Based on 90g/m² paper

Face-up Stacker

Printer and paper overview > 15

RAYS AND STACKERS

RAYS

1 TO 5

Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of paper.

If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper. This function can be enabled by driver settings when printing from a Windows application or by a menu setting when printing from other applications.

TRAY

The multi-purpose tray is used for media sizes additional to those of the standard trays, heavier media weights and special media.

The multi-purpose tray can handle the same sizes as the standard trays but in weights up to 300g/m². For very heavy paper stock use the face-up paper stacker. This ensures that the paper path through the printer is almost straight.

The multi-purpose tray can feed paper widths as small as 76.2mm and lengths up to 1200mm. For banner printing, recommended sizes are A4 wide, 900mm and 1200mm long and weight 128g/m². Since paper of width less than 100mm does not auto feed, you have to press the ONLINE button to cause it to feed.

Use the multi purpose tray for printing on envelopes and transparencies. Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time, subject to a maximum stacking depth of 25mm.

Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies.

ACE-DOWN STACKER

The face-down stacker on the top of the printer can hold up to 500 sheets of 80g/m² standard paper, and can handle paper stocks from 64 – 216g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

ACE-UP STACKER

The face-up stacker should be opened and the tray extension pulled out when required for use. (With the face-up stacker either open or closed, the driver setting of Face Down will successfully direct prints to the Face-Down stacker.)

The face-up stacker can hold up to 200 sheets of 80g/m² standard paper and can handle stocks up to 300g/m².

Always use this stacker and the multi-purpose feeder for paper stocks heavier than 216g/m².

Printer and paper overview > 16

UPLEX UNIT (IF INSTALLED

)

This unit provides automatic two-sided printing on plain paper fed from Trays 1 – 5 or the MP Tray.

WEIGHT SIZE TRAY

64 – 120g/m² A6,

A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (100 –

328mm wide, 148 –

457.2mm long)

120 – 188g/m² A4, A4LEF, Letter,

Letter LEF, Tabloid, A3

Trays 1 - 5 MP Tray

MP Tray

Printer and paper overview > 17

RAY AND STACKER EXAMPLES

OADING TRAYS

Tray 1 is used in the following example.

1. Pull out the tray.

2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size.

3. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make

it flush.

1 TO 5

4. Load the paper (face down and top edge towards the right for headed paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper.

To avoid paper jams:

> Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper.

Printer and paper overview > 18

> Do not load paper of different sizes or types at the same time.

5. Gently push the tray back into the printer.

SING THE

1. Squeeze the handle (1) and open the multi-purpose tray.

TRAY

Printer and paper overview > 19

2. Fold out the paper support section and swivel out the extension supports (2).

3. Adjust the paper guides (3) to the size of the paper being used.

4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make

it flush.

5. Load the paper.

> For single-sided printing on headed paper, load the paper into the multi-purpose

tray with pre-printed side up and top edge into the printer.

> For two-sided (duplex) printing on headed paper, load the paper with pre-printed

side down and top edge away from the printer. (The duplex unit must be installed for this function.)

> Envelopes should be loaded face-up with long edge into the printer. Do not select

duplex printing on envelopes.

> Do not leave space between the paper and the guides.

Printer and paper overview > 20

> Do not exceed the paper capacity of approximately 230 sheets (<80g/m²), 50

sheets (300g/m²), 100 transparencies or 25 envelopes. Maximum stacking depth is 25mm.

SING THE STACKERS

Face-down stacker

When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.

Printer and paper overview > 21

Face-up stacker

The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.

1. Open the stacker (1).

2. Flip out the paper support (2).

3. Swivel out the paper support extension (3).

Printer and paper overview > 22

ONTROL PANEL

The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use.

ONTROLS AND INDICATORS

The parts of the control panel are identified and briefly explained below:

1. Shutdown/Restart button

Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely.

2. Ready indicator

On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline)

3. Attention indicator

Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue

4. LCD panel

Displays status and setup information for the printer and user help information in your chosen language

Control panel > 23

5. Up-arrow button

Enters menu mode and enables upward movement through the displayed list of menu items

6. Down-arrow button

Enters menu mode and enables downward movement through the displayed list of menu items

7. Back button

Returns to the previous higher level menu item

8. Enter button

Enters menu mode and selects the menu item highlighted in the LCD panel

9. Online button

Switches between online (printer ready to receive data) and offline (printer not ready to receive data)

10. Cancel button

Cancels current print job

11. Help button

Provides additional textual or image data to supplement what is displayed on the LCD panel

LCD

PANEL MODES

The LCD panel can display the following:

> Status information > Menu (functions) information > Configuration information > Help information

TATUS INFORMATION

Status information is associated with three printer states:

In the Information state, such as idling or printing, the printer is able to process print jobs.

In the Warning state, the printer has encountered some minor problem but is still able to process print jobs.

In the Error state, the printer has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble.

The top two lines of the display panel show the printer status. The bottom of the display panel normally shows a bar chart of the toner usage.

ENU (FUNCTIONS) INFORMATION

There are three types of menu (functions) information:

User menus: activated by pressing the Enter button, Up-arrow or Down-arrow button on the control panel. These menus are available to the general user to make various settings that are used in the running of the printer.

Administrator menu: activated by pressing the Enter button for more than 2 seconds while turning on the printer power supply (including Restart). Available to

Control panel > 24

administrator level users. Restricts the changes that general users can make via the user menus.

System maintenance menu: activated by pressing the Up-arrow and Down-arrow buttons together for more than 2 seconds while turning on the printer power supply (including Restart). Available to specialist staff to allow printer configurations and special functions to be set.

ONFIGURATION INFORMATION

Configuration information displays printer configuration information such as internal firmware versions.

Menu options at each level can be scrolled through by moving the highlight with the Up- arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button. When the lowest level menu has been selected, you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value. In other cases, you can display or print configuration information.

ELP MODE

When an error has occurred, press the Help button. Information displays that will help you correct the error.

LCD

PANEL MESSAGES

The LCD panel messages, supplemented by the Help messages where appropriate, are intended to be self-explanatory. More information on typical messages is provided in

“Appendix A – LCD messages” on page 67.

SING THE MENUS

NOTE Menu details are given in “Appendix B – menu system” on page 68 for reference.

The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how much is left of a selected consumable).

Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting,” which will then default to the settings entered in these printer menus.

The steps involved in using the menus are typically as follows:

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly as required until the

desired menu is highlighted in the displayed list.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is

highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Value is

highlighted.

7. Press the Enter button to select this Value. (If you are setting a parameter, ensure that an asterisk (*) appears beside the selected parameter Value.)

Control panel > 25

8. Press the Online button to exit menu mode and return to the ready to print status.

Refer to the section entitled “Getting started” on page 27 and “Appendix B – menu system”

on page 68 for examples of using the menus.

Control panel > 26

ETTING STARTED

This section provides information to help you get started with using your printer.

RINTER LOCATION

Check that you have sufficient space for access:

> around your printer:

20cm 8in

> above your printer:

60cm 60cm

24in24in

100cm 40in

70cm

28in

Getting started > 27

URNING OFF/ON

URNING OFF

No hard disk drive installed

1. If a hard disk drive is NOT installed, set the printer Power switch to Off.

Hard disk drive installed

1. Press and hold down the Shutdown/Restart button (1) on the control panel to

start the shutdown process.

2. When the LCD display shows that you can either turn off or restart the printer, set the printer Power switch to Off. Please wait as this may take a short time.

Getting started > 28

URNING ON

NOTE If you have used the Shutdown/Restart button to reduce the printer to a state where the LCD panel indicates it can be turned off or restarted, you can turn it on again by pressing the Shutdown/Restart button.

1. To start the printer after it has been turned off by using the Power switch, set the Power switch to On.

HANGING THE DISPLAY LANGUAGE

The default language used by your printer for display messages and for report printing is English. If required, this can be changed; see the information enclosed with the product (Operator Panel Language Set-up Utility) on the procedure for changing the language setting.

HECKING CURRENT SETTINGS

Carry out the following steps to generate a Configuration report (Menu Map) to confirm that your printer is correctly configured.

1. Ensure that there is A4 paper in Tray 1 (to be used in this operation).

2. Ensure that the LCD panel indicates that the printer is ready to print.

3. Press the Up-arrow or Down-arrow buttons repeatedly until Print Information is

highlighted.

4. Press the Enter button to select Print Information.

5. Press the Up-arrow or Down-arrow buttons repeatedly until Configuration is

highlighted.

6. Press the Enter button to select Configuration.

7. Press the Enter button to execute the command and a Configuration document is

printed. After printing the configuration document, the printer returns to the ready to print

status. You can use this document to check your printer configuration. System values and

installed accessories are listed at the top of the first page while status values and settings follow.

Getting started > 29

NTERFACES AND CONNECTION

Your printer is equipped with a selection of data interfaces:

> Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE

1284 compliant) parallel cable.

> USB – This port requires a cable conforming to USB version 2.0 or above. > The printer may not work if a USB- compatible device is connected concurrently with

other USB-compatible machines.

> When connecting multiple printers of the same type, they appear as *****, *****

(2), ***** (3), etc. These numbers depend on the order of connecting or turning on each printer.

> Ethernet – For network cable connection.

NOTE Interface cables are not supplied with your printer.

ONNECTING THE PARALLEL INTERFACE

1. Turn off the printer and the computer.

2. Connect the parallel cable between the printer and computer.

3. Turn on the printer and then the computer.

ONNECTING THE

Do not connect the USB cable at this time. You will be instructed when to connect the USB cable when you run the Drivers DVD.

If you are connecting your printer directly to a stand alone computer proceed to the section entitled “Using the drivers DVD” on page 31.

USB

INTERFACE

Getting started > 30

ONNECTING THE NETWORK INTERFACE

CAUTION!

Do not connect a USB cable into the network interface connector as this may lead to malfunction.

1. Turn off the printer and the computer.

2. Fit ferrite to an Ethernet cable as shown.

3. Connect the Ethernet cable between the printer and an Ethernet hub.

20mm max.

4. Turn on the printer and then the computer.

If your printer is to be installed as a network printer, please refer to the relevant section in the Configuration Guide for further details on how to configure the network connection before installing the printer drivers.

NOTE Administrator’s authority is required when installing a network connection.

SING THE DRIVERS

Insert the Drivers DVD into your computer and follow the on-screen instructions. You are prompted to follow a set of basic steps to configure the display panel language, install drivers and other software and finally print a test page to check that your printer is operating correctly thus far.

DVD

Getting started > 31

PERATION

For full details of how to use the printer and any optional accessories to print jobs efficiently and effectively, please refer to the Printing Guide and the Barcode Printing Guide.

For full details of how to access and use the printer security features, please refer to the Security Guide.

Operation > 32

ONSUMABLES AND MAINTENANCE

This section explains how to replace consumable and maintenance items when due.

HECKING CONSUMABLE/MAINTENANCE ITEM USAGE

At any time, you can check how much of each consumable/maintenance item is left by using the appropriate menus. For example, enter the menu system and follow the path:

Configuration > Supplies Life > Cyan Toner

The percentage of Cyan Toner remaining is displayed on the LCD panel and the printer then returns to the ready to print status.

EPLACEMENT INDICATIONS

The LCD panel provides messages to the effect that consumables/maintenance items are running low or nearing end of life followed some time later by a message that replacement is required. You should replace the item as soon as possible after this message is displayed to avoid the possibility of print quality being compromised.

The paper feed rollers and the multi-purpose (MP) tray feed rollers do not have any replacement warning messages. Recommended replacement: after approximately 120,000 A4 sheets.

EPLACING CONSUMABLES/MAINTENANCE ITEMS

Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions

carefully.

CAUTION!

Only use genuine Oki Original consumables to ensure the best quality and performance from your hardware. Non-Oki Original products may damage your printer’s performance and invalidate your warranty. Specifications subject to change without notice. All trademarks acknowledged.

LEANING THE

You are advised to clean the LED heads:

> any time you replace a toner cartridge > if printing is showing signs of faded images, white stripes or blurred letters

You can use a dry, soft cloth for cleaning the LED heads.

1. Open the top cover.

LED

HEADS

Consumables and maintenance > 33

2. With a soft cloth, gently wipe each of the four heads (1). Move the cloth as shown, using a clean section of the cloth with each pass. Be careful not to damage the guards (2).

3. Close the top cover.

Consumables and maintenance > 34

LEANING THE PAPER FEED ROLLERS

Clean the paper feed rollers if paper jams frequently occur.

1. Remove items like a wrist watch or bracelet and follow the correct steps to turn the printer off.

2. Open Tray 1 side cover.

3. Remove Tray 1 completely from the printer.

Consumables and maintenance > 35

4. Gaining access through the gap left by Tray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with water.

5. Replace Tray 1.

6. Close Tray 1 side cover.

Consumables and maintenance > 36

7. Turn on the printer.

LEANING THE PRINTER CASING

1. Follow the correct steps to turn the printer off.

2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral

detergent.

3. Use a soft dry cloth to dry the printer surface.

Consumables and maintenance > 37

4. Turn on the printer.

MPTYING THE PUNCH CHIP BOX (PUNCH UNIT OPTIONAL ACCESSORY

When the LCD panel indicates that the punch chip box is full, empty the box as follows:

1. Operate the Finisher lever and move the Finisher away from the printer.

)

2. Pull out the punch chip box, being careful to keep it level so as not to spill any chips.

Consumables and maintenance > 38

3. Discard the chips in an appropriate place.

4. Refit the punch chip box carefully into the Finisher.

5. Check that the punch chip box has been refitted correctly then move the Finisher

back into position, being careful not to trap your fingers.

Consumables and maintenance > 39

PTIONAL ACCESSORIES

This section describes optional accessory equipment for your printer. The following accessories are available:

> duplex unit (to enable two-sided printing) (C910n only) > additional RAM memory > standard second, third paper tray (to increase paper input capacity))

NOTE Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF

> Finisher (for stapling printer output) > Printer cabinet > Punch unit (to extend Finisher functionality)

NSTALLING ACCESSORIES

Each accessory (apart from the Finisher) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully.

After installation, print out a Menu Map (Configuration document) to check that the installation has been successful.

NOTE The finisher and punch unit must be installed by an authorised engineer.

For the following accessories, you have to make the appropriate setting in your printer driver(s):

> duplex unit > paper tray(s) > finisher

Refer to the Printing Guide for driver setting details.

Optional accessories > 40

ROUBLESHOOTING

ENERAL

If the printer display panel does not display anything or is still in stand-by mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer.

APER JAMS

This section provides information to help you deal with problems that may arise when using the printer. The following paragraphs describe actions to take in the event of a paper jam and how to deal with unsatisfactory print results. LCD panel messages about paper jams and relevant actions are given in this section while a list of other typical messages and suggested responses is given in “Appendix A – LCD messages” on page 67.

APER JAMS

If a paper jam occurs, a message appears on the LCD panel in the printer Control Panel. You can press the Help button to display guidance on how to clear the jam.

For full details of clearing jams, refer to the following paragraphs, which correspond to the paper jam messages.

PEN COVER, PAPER JAM, TRAY

–

PRINTER

SIDE COVER

Tray 1, or any one of Tray 2 to Tray 5 (if installed), can appear in place of the tttttt characters in the LCD panel message. In this example Tray 1 is used, the procedure being similar for all other trays.

1. Squeeze the catch (1) on Tray 1 side cover and open the cover.

2. Carefully remove the jammed paper.

Troubleshooting > 41

3. Close Tray 1 side cover.

PEN COVER, PAPER JAM, SIDE COVER

1. If the MP Tray is open, close it so that the side cover (1) is visible.

2. Pull the release lever (2) and pull open the side cover.

Troubleshooting > 42

3. Carefully remove the jammed paper.

4. Close the side cover.

Troubleshooting > 43

PEN COVER, PAPER JAM, TOP COVER

1. Squeeze the top cover handle (1) and open the top cover.

WARNING!

Be careful not to touch the fuser unit which is hot after printing.

2. Squeeze the basket handle (2) and raise the drum basket.

3. Carefully remove any paper on the belt.

Troubleshooting > 44

4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit.

WARNING!

Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wait until it cools before attempting to remove any jammed paper.

Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface.

5. Pull up the jam release levers (5) and remove the jammed paper.

Troubleshooting > 45

6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit.

7. If paper is jammed near the paper exit, open the face-up stacker (7).

8. Open the side cover (paper exit) (8) and remove the jammed paper.

Troubleshooting > 46

9. Close the side cover (paper exit) and then the face-up stacker.

10. Return the image drum basket (9) into position and check it is locked.

11. Close the top cover and ensure it is latched.

Troubleshooting > 47

APER JAMS

HECK DUPLEX UNIT, PAPER JAM

1. If a Finisher unit is attached to your printer, operate the lever (1) of the Inverter

unit to separate the Inverter from the printer.

2. Operate the duplex cover release button (2) and open the cover.

–

DUPLEX UNIT (IF INSTALLED

)

3. Carefully remove any jammed paper then close the cover.

Troubleshooting > 48

4. Operate the levers (3) and pull out the duplex unit.

5. Holding the front top cover by the grip (4), push it gently inwards and raise it.

6. Remove any jammed paper.

Troubleshooting > 49

7. In similar manner, check for and clear any paper jammed under the rear top cover.

8. Replace the two top covers.

9. Push the duplex unit back into position.

Troubleshooting > 50

10. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.

APER JAMS

HECK FINISHER, PAPER JAM/PAPER REMAINS

–

FINISHER (OPTIONAL ACCESSORY

)

Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes.

591, 592, 593, 599/ 643, 645 (

1. Remove any paper at the Finisher paper exit.

PAPER JAM AROUND FINISHER

)

Troubleshooting > 51

2. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

3. Open the Finisher top cover.

4. Carefully remove any jammed paper.

5. Close the Finisher top cover.

Troubleshooting > 52

6. Move the Finisher back into position and connect it to the Inverter.

594, 597, 598/ 644, 646 (

1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

2. Open the Finisher front cover (2).

PAPER JAM IN FINISHER

)

Troubleshooting > 53

3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected.

4. Remove the ejected paper.

5. Close the Finisher front cover.

6. Open the Finisher right side cover.

Troubleshooting > 54

7. Carefully remove any jammed paper.

8. Close the Finisher right side cover.

9. Move the Finisher back into position and connect it to the Inverter.

Troubleshooting > 55

590 (

PAPER JAM IN FINISHER/PUNCH UNIT

1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

2. Move the tab (2) on the right side of the Finisher to align it with the mark (3).

)

3. Open the Finisher top cover.

Troubleshooting > 56

4. Carefully remove any jammed paper.

5. Close the Finisher top cover.

6. Move the Finisher back into position and connect it to the Inverter.

HECK INVERTER, PAPER JAM

1. Operate the Finisher lever (1) and move the Finisher away from the Inverter.

Troubleshooting > 57

2. Squeeze the recessed handle (2) and open the left side cover of the Inverter.

3. Carefully remove any jammed paper.

4. Close the Inverter left side cover.

5. Move the Finisher back into position and connect it to the Inverter.

Troubleshooting > 58

6. Operate the Inverter lever (3) and separate the Inverter from the printer.

7. Open the right side door (4) of the Inverter.

8. Remove any jammed paper.

Troubleshooting > 59

9. Close the right side door.

10. Move the Finisher and Inverter back into position and connect to the printer.

Troubleshooting > 60

VOIDING PAPER JAMS

The following table summarises possible causes of paper jams and suggests ways of avoiding them.

POSSIBLE CAUSE SUGGESTED REMEDY

The printer is not level. Place the printer on a steady, level surface.

Your print media is too light or too heavy.

Your print media is damp or charged with static electricity.

Your print media is creased or curled.

Your print media sheets are not aligned with each other.

Your print media is not aligned properly in the paper tray.

Your envelopes to be printed are not oriented properly.

Your printer feed roller is dirty. Wipe the roller with a cloth moistened with water.

Your printer feed rollers are wearing out.

The media weight or type have been wrongly set.

EALING WITH UNSATISFACTORY PRINTING

Use appropriate media.

Use media that has been stored in appropriate temperature and humidity conditions.

Use appropriate media. Decurled media can be used.

Remove the sheets, jog them into alignment and reload them.

Adjust the paper stop and paper guides of the tray, or the manual feed guide on the MP Tray to align the media properly.

Adjust the orientation as required.

Replace the feed rollers.

Select the correct printer menu settings for media weight and media type.

SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE

Vertical white lines can be seen on the printed page.

Printed images are fading vertically.

The LED head is dirty. Wipe the LED head with a LED lens

cleaner or with a soft cloth.

The toner is low. Replace the toner cartridge.

Foreign materials may be present in the image drum.

Light-shielding film of the image drum cartridge is dirty.

The LED head is dirty. Wipe the LED head with a LED lens

The toner is low. Replace the toner cartridge.

The paper is not suitable for the printer.

Replace the image drum cartridge.

Wipe the film with a LED lens cleaner or with a soft cloth.

cleaner or with a soft cloth.

Use recommended paper.

Troubleshooting > 61

SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE

Printing is light. The toner cartridge is not properly

seated.

The toner is low. Replace the toner cartridge.

The paper is moist. Use paper stored in proper

The paper is not suitable for the printer.

Thickness and type of paper are inappropriate.

Recycled paper is being used. Set one value thicker for media weight

Partially faded images. White spots and lines appear in solid printing.

Vertical lines appear. The image drum cartridge is

Horizontal Lines and spots appear periodically.

Paper is moist or dry. Use paper stored in proper

damaged.

The toner is low. Replace the toner cartridge.

When the interval is about 94mm (4in), the image drum (the green tube) is damaged or dirty.

When the interval is about 42mm (1.5in), there may be foreign particles in the image drum cartridge.

Reinstall the toner cartridge.

temperature and humidity conditions.

Use recommended paper.

Set a proper value for media weight and media type in the menu setup, or set one value thicker for media weight.

in the menu setup.

temperature and humidity conditions.

Replace the image drum cartridge.

Wipe it lightly with a soft cloth. Replace the image drum cartridge when it is damaged.

Open/close the top cover, and print again.

When the interval is about 87mm (3.5in), the fuser unit is damaged.

The image drum cartridge has been exposed to light.

White area of paper is lightly stained.

Periphery of the letters is smudged.

Toner comes off when it is rubbed.

Glossiness is not uniform. The thickness and type of the paper

Paper contains static. Use paper stored in proper

Too thick paper is used. Use thinner paper.

The toner is low. Replace the toner cartridge.

The LED head is dirty. Wipe the head with LED lens cleaner or

The thickness and type of the paper are incorrectly set.

Recycled paper is used. Set one value thicker for media weight

are incorrectly set.

Replace the fuser unit.

Replace the image drum cartridge if the problem is not resolved.

temperature and humidity conditions.

with a soft cloth.

Set the correct value of media type and media weight in the menu setup or set one value thicker for media weight.

in the menu setup.

Set the correct value of media type and media weight in the menu setup or set one value lighter for media weight.

Troubleshooting > 62

TAPLE JAMS

HECK FINISHER, STAPLE JAM

When the display indicates a staple jam has occurred, clear the jam as follows:

1. Open the Finisher front cover.

2. Turn the knob in the direction indicated until the coloured indicator appears.

–

FINISHER (OPTIONAL ACCESSORY

)

3. Remove any paper that awaits stapling in the paper ejection area.

4. Pull out the staple unit.

Troubleshooting > 63

5. Turn the knob in the direction indicated to move the stapler to the front.

6. Grip both sides of the staple cartridge, pull it up and remove it.

7. Raise the staple cartridge gate.

8. Remove all staples that are emerging from the staple case.

Troubleshooting > 64

9. Return the staple cartridge gate to its original position.

10. Refit the staple cartridge.

11. Ensure that the staple cartridge is securely installed back into the staple unit then

push the staple unit fully home.

12. Close the Finisher front cover, being careful not to trap your fingers.

Troubleshooting > 65

PECIFICATIONS

C910 N31204B

ITEM SPECIFICATION

Dimensions n, dn: 654.5x623x471mm (WxDxH)

Weight Without options, approx. 76kg

Power rating 220 – 240 VAC, 50/60 Hz 6A

Power consumption Operating: <1,500 W maximum, 780 W typical

Operating environment Operating: 10 – 32°C/20 – 80%RH

Noise level Operating: 54dBA maximum

Stand-by: 600 W maximum, 200 W typical Power save: <26 W

Off: 0 – 43°C/10 – 90%RH

Stand-by: 42dBA maximum Power save: 28dBA maximum after 30 mins background

level

Specifications > 66

PPENDIX

A – LCD

MESSAGES

The LCD panel messages are intended to be self-explanatory. Representative messages are given as examples below.

MESSAGE COMMENT

Ready to Print Your printer is online and ready to print.

Printing tttttt Your printer is printing and paper is currently being fed

from tttttt, where tttttt identifies a tray.

tttttt Near End The paper supply in the tray identified by tttttt will run out

cccccc Toner Low The remaining toner of colour cccccc is running low.

Fuser Unit Near Life The fuser unit is nearing the end of its working life.

Change Fuser Unit The fuser unit has reached the end of its working life and

Inverter is Removed The Inverter unit has been separated from the printer and

Invalid Data Press ONLINE Button

Change Paper in tttttt mmmmmm pppppp Press ONLINE button Please see HELP for details

Install Paper tttttt mmmmmm Please see HELP for details

soon.

has to be changed.

all Finisher functions are disabled. (Finisher/Inverter is an optional accessory.)

Invalid data has been received by the printer. Press the ONLINE button to clear this warning.

There is a mismatch between the media in the tray and print data. Load media of size mmmmmm and type pppppp into tray tttttt. The message may remain for some time after you have closed the tray.

You can have the printer ignore this error for the current print job by pressing the ONLINE button.

You can access help details by pressing the HELP button.

The printer has tried to take paper from an empty tray. Load media of size mmmmmm into tray tttttt. The message may remain for some time after you have closed the tray.

You can access help details by pressing the HELP button.

Install Tray tttttt Please see HELP for details

Open Cover Paper Remains tttttt Please see HELP for details

Check Image Drum cccccc Please see HELP for details

The printer has tried to take paper from a tray that has been removed. Ensure that tray tttttt is correctly located or put tray tttttt loaded with paper back into the printer.

Additional paper has been detected after a paper jam has been cleared. Open tttttt side cover to check for additional paper.

You can access help details by pressing the HELP button.

Check that the image drum of colour cccccc is correctly installed.

You can access help details by pressing the HELP button.

Appendix A – LCD messages > 67

PPENDIX

The top-level functions menus are:

> Configuration > Print Information > Print Secure Job > Menus > Admin Setup > Calibration

The two other special top-level menus are:

> Print Statistics > Boot Menu

The following tables summarise the Configuration, Print Information, Print Secure Job and Menus menu trees and provide some usage examples. The menu trees are given to the lowest menu item level. Typically, this can be a parameter that can be set by selecting from a range of values provided or a command that can be executed to display or print a status or setting value.

Emboldened values followed by an (A) denote default values associated with locations where A4 is default paper size. Emboldened values followed by an (L) denote default values associated with locations where Letter is default paper size. Emboldened values followed by neither (A) nor (L) denote common defaults.

B –

MENU SYSTEM

Certain menus and items associated with, for example, the Finisher appear only if the associated hardware is installed or under certain conditions.

The remainder of the menus above are intended for more specialised usage and are not described further here. For full details of using all menus to configure and use the printer, refer to the Configuration Guide.

Appendix B – menu system > 68

ONFIGURATION

RINT PAGE COUNT

ITEM VALUE DESCRIPTION

Total Pages nnnnnn Displays the total number of

Colour Page nnnnnn Displays number of colour

Monochrome Page

Traym nnnnnn Displays total printed pages

MP Tray nnnnnn Displays total printed pages

INISHER COUNT

ITEM VALUE DESCRIPTION

Staple nnnnnn Displays total number of

Punch nnnnnn Displays number of times

pages printed. Note in duplex printing, each sheet is counted as 2 pages.

printed pages converted to A4 equivalent.

nnnnnn Displays number of

monochrome printed pages converted to A4 equivalent.

from Traym, where m is in range 1 to 5.

from MP tray.

staples used.

punching has been performed.

Finisher nnnnnn Displays total pages ejected

UPPLIES LIFE

ITEM VALUE DESCRIPTION

xxxx Drum Remaining nnn% Displays the remaining life

Belt Remaining nnn% Displays the remaining life

Fuser Remaining nnn% Displays the remaining life

xxxx Toner (n.nK)

into the Finisher.

span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Yellow, Black.

span of the belt unit as a percentage.

span of the fuser unit as a percentage.

Remaining nnn% Displays the remaining life

span of xxxx toner as a percentage, where xxxx can be Cyan, Magenta, Yellow, Black.

(n.nK) indicates the capacity of the toner cartridge being used.

Appendix B – menu system > 69

ETWORK

ITEM VALUE DESCRIPTION

Printer Name xxxxxxxxxxxxxxx

Short Printer Name xxxxxxxxxxxxxxx Displays printer name

IP Address xxx.xxx.xxx.xxx Displays IP address.

Subnet Mask xxx.xxx.xxx.xxx Displays subnet mask.

Gateway Address xxx.xxx.xxx.xxx Displays gateway address.

MAC Address xx.xx.xx.xx.xx.xx Displays the network MAC

Network FW Version xx.xx Displays the network

Web Remote Version xx.xx Indicates the network web

APER SIZE IN TRAY

ITEM VALUE DESCRIPTION

Traym whe r e m is in range 1 to 5

(similar arrangement for all trays)

xxxxxxxxxxxxxxx

Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 Tab lo id Tab l oi d Ex tra Legal 13 A6 A5 A4 Short Edge A4 Long Edge A3 A3 Nobi A3 Wide B5 Short Edge B5 Long Edge B4 Postcard Double Postcard Custom

Displays printer name (DNS or PnP).

(NetBEUI).

address.

firmware version.

page version.

Displays detected paper size of Traym.

MP Tray Similar to values for Traym Displays detected paper size

of the MP Tray.

Appendix B – menu system > 70

YSTEM

ITEM VALUE DESCRIPTION

Serial Number xxxxxxxxxxxxxxx Displays serial no. of the

printer.

Asset Number xxxxxxx Displays Asset Number.

CU Version xx.xx Displays version no. of CU

PU Version xx.xx.xx Displays version no. of PU

Total Memory xx MB Displays total RAM memory

Flash Memory xx MB [Fxx] Displays total flash

HDD xx.xx GB [Fxx] Displays size of hard disk

Asset Number is 8 alphanumeric characters that can be assigned by a user. Same as Asset Number of Menu Map.

(Control Unit) firmware. Same as CU version of Menu Map.

(Print Unit) firmware. Same as PU version of Menu Map.

installed in the printer. Same as Total Memory of Menu Map.

memory installed in the printer and version. Same as Flash Memory of Menu Map.

and file system version. Same as HDD of Menu Map.

ONFIGURATION EXAMPLE

–

MONOCHROME PAGES PRINTED

To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages):

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and

press them repeatedly as required until the CONFIGURATION MENU is highlighted.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until PRINT PAGE COUNT is

highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until MONOCHROME PAGE is

highlighted.

7. Press the Enter button and the monochrome page count is displayed.

8. Press the Online button to exit menu mode and return to the ready to print status.

Appendix B – menu system > 71

RINT INFORMATION

ITEM ITEM DESCRIPTION

Configuration Execute Prints printer configuration details.

Network Execute Prints information about the wired

Demo Page Demo 1 Execute Prints a demo page.

File List Execute Prints a list of jobs stored on the

PS Font List Execute Prints PostScript font list

PCL Font List Execute Prints PCL emulation font list.

network.

Hard Disk (if installed).

IBM PPR Font List

EPSON FX Font List

Statistics Log Execute Prints Job records by print job.

Usage Report Execute Prints all of Job Log.

Error Log Execute Prints the error log.

Colour Profile List

RINT INFORMATION EXAMPLE

Execute Prints IBM PPR emulation font list.

Execute Prints EPSON FX emulation font

list.

Execute Prints a colour profile list.

–

DEMONSTRATION PAGE

To print a printer demo page to demonstrate how your printer prints:

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and

press them repeatedly as required until the PRINT INFORMATION MENU is highlighted.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until DEMO PAGE is

highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until DEMO 1 is highlighted.

7. Press the Enter button to select this Item and the demo page is printed.

After printing, the printer returns to ready to print status.

Appendix B – menu system > 72

RINT SECURE JOB

ITEM VALUE DESCRIPTION

Encrypted Job

Stored Job Enter

Enter Password

Not Found Use to print an encrypted secure job that has

Encrypted Job Print

Password

Not Found

Stored Job Print

nnnn Enter a password to use secure printing.

been stored on the HDD.

Delete

nnnn Use to print a secure job that has been stored

Delete

Not Found: (no jobs) is indicated when there is no output file. The following messages are displayed when there are printable files. Print: When you select Print, Set Collating Amount is displayed to enable you to specify a number of copies. After specifying the number of copies, press Enter to print all jobs with the specified number of copies. Delete: When you select Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes the entire job.

After the job is printed, or the deletion of the job is instructed by the menu, the job is deleted in the manner specified in the printer driver.

on the HDD. Not Found: (no jobs) is indicated when there is no output file. The following messages are displayed when there are printable files. Print: When you select Print, Set Collating Amount is displayed to enable you to specify a number of copies. After specifying the number of copies, press Enter to print all jobs with the specified number of copies. Delete: When you select Delete, you are prompted to recheck by Yes/No display, and selecting Yes deletes the entire job.

Appendix B – menu system > 73

ENUS

RAY CONFIGURATION

ITEM VALUE DESCRIPTION

Paper Feed Tray1

Auto Tray Switch ON

Tray Sequ e n ce Down

Unit of Measure Inch (L)

Traym Con f ig , where m is in range 1 to 5

(similar arrangement for all trays)

Tray2 Tray3 Tray4 Tray5 MP Tray

OFF

Up Paper feed tray

mm (A)

Paper Size CassetteSize

X Dimension 3.9 – 8.3 (A) – 8.5

Y Dimension 5.8 – 11 (L) –

Custom

(L) – 12.9 inch 100 – 210 (A) –

216 (L) – 328 mm

11.7 (A) – 18 inch 148 – 279 (L) – 297 (A) – 457 mm

Specifies a feed tray. Indicated only when Tray2– 5 implemented.

Sets the automatic tray switch function.

Specifies selection order priority for automatic tray selection/automatic tray switch.

Specifies units for custom paper size.

Sets paper in Traym.

Sets Custom paper width for Traym. Sets for the direction perpendicular to the direction of paper movement.

Sets Custom paper length for Traym. Sets for the same direction as paper movement.

Appendix B – menu system > 74

ITEM VALUE DESCRIPTION

Traym Con f ig , where m is in range 1 to 5

(similar arrangement for all trays)

Media Type Plain Letterhead

Transparency Bond Recycled Card stock Rough Glossy User Type1 User Type2 User Type3 User Type4 User Type5 User Type6 User Type7 User Type8 User Type9 User Type10

Media Weight Auto

Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2

A3 Nobi Paper A3 Nobi

A3 Wide Tabloid Extra

Sets the media type for Traym.

User Type1 to User Type10 are reserved for custom paper sizes set in the printer driver.

Sets media weight for Traym.

The printer detects A3 Nobi, A3 Wide and Tabloid Extra sizes as the same. Use this setting to tell the printer which of the three sizes is loaded in Traym.

Legal 14 Paper Legal 14

Legal 13.5

Sets the length of the legal paper in Traym. Change this to Legal 13.5 if that is the standard legal size in your country.

Appendix B – menu system > 75

ITEM VALUE DESCRIPTION

MP Tray Config Paper Size A3 Nobi

A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 Legal 13

Tabloid Extra Tabloid Letter Sht Edge

Letter Long Edge

(L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope C5 C4 Index Card

Sets paper size for MP Tray.

X Dimension 3 – 8.3 (A) – 8.5

(L) – 12.9 inch 76 – 210 (A) – 216 (L) – 328 mm

Y Dimension 3.5 – 11.0 (L) –

11.7 (A) –

47.2 inch 90 – 279 (L) – 297 (A) – 1200 mm

Sets Custom paper width for the MP Tray. Sets for the direction perpendicular to the direction of paper movement.

Sets Custom paper length for MP Tray. Sets for the same direction as paper movement.

Appendix B – menu system > 76

ITEM VALUE DESCRIPTION

MP Tray Config Media Type Plain Letterhead

Transparency Labels Bond Recycled Card stock Rough Glossy Envelope User Type1 User Type2 User Type3 User Type4 User Type5 User Type6 User Type7 User Type8 User Type9 User Type10

Media Weight Auto

Light Medium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Ultra Heavy 4

Sets the media type for MP Tray.

Sets the media weight for MP Tray.

YSTEM ADJUST

ITEM VALUE DESCRIPTION

Power Save Time 1 min

Clearable Warning Online

Tray Usag e Nor m a l Tray Tra y s electi o n/swit c h ing

uses this tray as the normal tray.

When Mismatching

Do Not Use Makes the MP tray

3 min

5 min

15 min 30 min 60 min 240 min

Job

If a paper size or type in a tray is not matched to that of the print data, use paper from this tray instead of the specified tray.

unavailable in auto tray selection/switching.

Sets the period after which power save mode starts.

When Online is selected, you must manually clear the warning by pressing the Online button. Change to Job if you wish the message to automatically clear when a new print job is received.

Appendix B – menu system > 77

ITEM VALUE DESCRIPTION

Auto Continue ON

OFF

Manual Timeout OFF

30 sec

60 sec

Wait Timeout OFF

5 sec 10 sec 20 sec 30 sec

40 sec

50 sec 60 sec 90 sec 120 sec 150 sec 180 sec 210 sec 240 sec 270 sec 300 sec

Low Toner Continue

Stop

Sets whether the printer is automatically recovered when Memory Overflow or Tray Reques t occurs .

If paper is not fed within this time in manual feed, the job is cancelled.

Sets the time period between stopping receipt of job data and forced print. For PS, printing is not carried out and the job is cancelled.

Sets the printing operation when insufficient toner is detected. Continue: the printer can continue printing while remaining online. Stop: the printer stops printing and goes offline.

Jam Recovery ON

OFF

Error Report ON

OFF

Print Position Adjust

X Adjust 0.00

Y Adjust 0.00

+0.25 – +2.00

-2.00 – -0.25 mm

0.00 +0.01 – +0.08

-0.08 – -0.01 in

+0.25 – +2.00

-2.00 – -0.25 mm

0.00 +0.01 – +0.08

-0.08 – -0.01 in

ON: continues printing the job, including any jammed pages, once the jam has been cleared. OFF: Cancels a job including the page currently jammed.

ON: prints an error report during the occurrence of an internal error. This item is valid only for PS and PCLXL.

Adjusts the position of the whole printing image (0.25 mm, 0.01 in interval) perpendicular to the direction of paper movement (i.e. horizontally).

Adjusts the position of the whole printing image (0.25 mm, 0.01 in interval) parallel to the direction of paper movement (i.e. vertically).

Appendix B – menu system > 78

ITEM VALUE DESCRIPTION

Print Position Adjust

Paper Black Setting

Duplex X Adjust 0.00

+0.25 – +2.00 -

2.00 – -0.25 mm

0.00 +0.01 – +0.08

-0.08 – -0.01in

Duplex Y Adjust 0.00

+0.25 – +2.00 -

2.00 – -0.25 mm

0.00 +0.01 – +0.08

-0.08 – -0.01 in

+1 +2

-2

-1

During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to the direction of paper movement (i.e. horizontally).

During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01 in interval) parallel to the direction of paper movement (i.e. vertically).

Used for fine black adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on plain paper. Decrement setting when a white horizontal dotted line or a snowing image occurs in high-coverage print portions. Increment setting when a faded image occurs.

Paper Colour Setting

Trans. Black Setting

+1 +2

-2

-1

+1 +2

-2

-1

Used for fine colour adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on plain paper. Decrement setting when a white horizontal dotted line or a snowing image occurs in high-coverage print portions. Increment setting when a faded image occurs.

Used for fine black adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on transparencies. Decrement setting when a white horizontal dotted line or a snowing image occurs in high-coverage print portions. Increment setting when a faded image occurs.

Appendix B – menu system > 79

ITEM VALUE DESCRIPTION

Trans. Co l our Setting

SMR Setting 0

BG Setting 0

+1 +2

-2

-1

+1 +2 +3

-3

-2

-1

+1 +2 +3

-3

-2

-1

Used for fine colour adjustment for a significantly white horizontal dotted line, a significantly faded image or other such a problem that occurs in results printed on transparencies. Decrement setting when a white horizontal dotted line or a snowing image occurs in high-coverage print portions. Increment setting when a faded image occurs.

Corrects print result variations caused by differences in temperature and humidity environment, or print density or frequency. This setting must be changed when print quality varies by printed result.

Corrects print result variations caused by differences in temperature and humidity environment, or print density or frequency. This setting must be changed when a dark background occurs in printed result.

Drum Cleaning ON

OFF

Hex Dump Execute Prints out the data

Set to produce idling of a drum before printing in order to reduce horizontal white lines. This shortens image drum life.

received from the host PC in hexadecimal code.

Appendix B – menu system > 80

ENUS EXAMPLE

To print on transparencies (accommodated in Tray1):

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and

press them repeatedly as required until the MENUS MENU is highlighted.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until TRAY CONFIGURATION

is highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until TRAY1 CONFIG is

highlighted.

7. Press the Enter button to select this Item.

8. Press the Up-arrow or Down-arrow buttons repeatedly until MEDIATYPE is

highlighted.

9. Press the Enter button to select this Item.

10. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range

of media types until TRANSPARENCY is highlighted.

11. Press the Enter button to select this value.

1 –

TRAY

TRANSPARENCIES

12. Check that an asterisk (*) appears beside TRANSPARENCY.

13. Press the Online button to exit menu mode and return to the ready to print status.

ENUS EXAMPLE

To set paper size in the MP Tray:

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter menu mode by pressing either the Up-arrow or Down-arrow button and

press them repeatedly as required until the MENUS MENU is highlighted.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until TRAY CONFIGURATION

is highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until MP TRAY CONFIG is

highlighted.

7. Press the Enter button to select this Item.

8. Press the Up-arrow or Down-arrow buttons repeatedly until PAPER SIZE is

highlighted.

9. Press the Enter button to select this Item.

2 – MP

TRAY PAPER SIZE

10. Press the Up-arrow or Down-arrow buttons repeatedly to move through the range

of paper sizes until the required size is highlighted.

11. Press the Enter button to select this value.

12. Check that an asterisk (*) appears beside the chosen size.

13. Press the Online button to exit menu mode and return to the ready to print status.

Appendix B – menu system > 81

NDEX

accessories............................ 40

installing ........................... 40

order details ..................... 40

arrow buttons........................ 24

back button........................... 24

cancel button ........................ 24

cleaning

feed rollers

LED heads......................... 33

printer casing.................... 37

clearing

paper jams

staple jams ....................... 63

consumables

replacing

control panel

adjusting

controls............................. 23

current settings

checking

....................... 35

....................... 41

........................... 33

........................... 23

........................... 29

display................................... 23

Configuration

information

Help information ............... 25

Menu information ............. 24

Status information............ 24

..................... 25

enter button .......................... 24

features

optional

standard ............................. 7

...............................7

help button............................ 24

paper

face-down stacker

face-up stacker................. 16

inputs ............................... 15

loading.............................. 18

MP tray............................. 16

outputs ............................. 15

stackers............................ 21

trays ................................. 16

paper jams

avoiding

duplex............................... 48

finisher ............................. 51

inverter............................. 57

side cover......................... 41

top cover .......................... 44

printer

components

location............................. 27

specifications.................... 66

printing ................................. 32

punch chip box

emptying

............................ 61

.......................... 38

............ 16

...................... 11

recommended media ............ 13

shutdown/restart button....... 23

specifications ........................ 66

troubleshooting..................... 41

turning

off

..................................... 28

on ..................................... 29

unsatisfactory printing.......... 61

user’s guide

printing

............................... 9

indicator light

attention

ready ................................ 23

interface

Ethernet

parallel.............................. 30

USB................................... 30

........................... 23

.......................30, 31

maintenance items

replacing

Calibration

Configuration...............68, 69

Menus ..........................68, 74

Print Information .........68, 72

Print Secure Job ..........68, 73

using................................. 25

........................... 33

........................ 68

online button......................... 24

Index > 82

OKI

Oki Systems (UK) Limited

550 Dundee Road Slough Trading Estate Slough Berkshire SL1 4LE

Tel:+44 (0) 1753 819819 Fax:+44 (0) 1753 819899 http://www.oki.co.uk

Oki Systems Ireland Limited

The Square Industrial Complex Tallaght Dublin 24

Tel:+353 (0) 1 4049590 Fax:+353 (0)1 4049591 http://www.oki.ie

Oki Systems Ireland Limited Northern Ireland

19 Ferndale Avenue Glengormley BT36 5AL Northern Ireland

Tel:+44 (0) 7767 271447 Fax:+44 (0) 1 404 9520 http://www.oki.ie

Technical Support for all Ireland: Tel:+353 1 4049570 Fax:+353 1 4049555 E-mail: tech.support@oki.ie

OKI Systems (Czech and Slovak), s.r.o.

IBC – Pobřežní 3 186 00 Praha 8 Czech Republic

Tel: +420 224 890158 Fax:+420 22 232 6621 Website: www.oki.cz, www.oki.sk

Oki Systems (Deutschland) GmbH

Hansaallee 187 40549 Düsseldorf

Tel: 01805/6544357**

Fax: +49 (0) 211 59 33 45 Website: www.okiprintingsolutions.de info@oki.de

**0,14€/Minute aus dem dt. Festnetz der T-Com (Stand 11.2008)

Διανομέας των συστημάτων OKI

CPI S.A1 Rafailidou str. 177 78 Tavros Athens Greece

Τel: +30 210 48 05 800 Fax:+30 210 48 05 801 EMail:sales@cpi.gr

Oki Systems (Iberica), S.A.U

C/Teide, 3 San Sebastian de los Reyes 28703, Madrid

Tel:+34 91 3431620 Fax: +34 91-3431624 Atención al cliente: 902 36 00 36 Website: www.oki.es

CONTACT DETAILS

01805/OKIHELP**

Oki Systèmes (France) S.A.

44-50 Av. du Général de Gaulle 94246 L'Hay les Roses Paris

Tel:+33 01 46 15 80 00 Télécopie:+33 01 46 15 80 60 Website: www.oki.fr

OKI Systems (Magyarország) Kft.

Capital Square Tower 2 7th Floor H-1133 Budapest, Váci út 76 Hungary

Telefon: +36 1 814 8000 Telefax: +36 1 814 8009 Website: www.okihu.hu

OKI Systems (Italia) S.p.A.

via Milano, 11, 20084 Lacchiarella (MI)

Tel:+39 (0) 2 900261 Fax:+39 (0) 2 90026344 Website: www.oki.it

OKI Printing Solutions

Platinium Business Park II, 3rd Floor ul. Domaniewska 42 02-672 Warsaw Poland

Tel:+48 22 448 65 00 Fax:+48 22 448 65 01 Website: www.oki.com.pl E-mail: oki@oki.com.pl Hotline: 0800 120066 E-mail: tech@oki.com.pl

Oki Systems (Ibérica) S.A.

Sucursal Portugal Edifício Prime Av. Quinta Grande 53 7º C Alfragide 2614-521 Amadora Portugal

Tel:+351 21 470 4200 Fax:+351 21 470 4201 Website:www.oki.pt E-mail : oki@oki.pt

Oki Service Serviço de apoio técnico ao Cliente

Tel: 808 200 197 E-mail : okiserv@oki.pt

OKI Europe Ltd. (Russia)

Office 702, Bldg 1 Zagorodnoye shosse 117152, Moscow

Tel: +74 095 258 6065 Fax: +74 095 258 6070 e-mail: info@oki.ru Website: www.oki.ru

Technical support: Tel: +7 495 564 8421 e-mail: tech@oki.ru

Oki Systems (Österreich)

Campus 21 Businesszentrum Wien Sued Liebermannstrasse A02 603 22345 Brun am Gebirge

Tel: +43 223 6677 110 Drucker Support: +43 (0) 2236 677110-501 Fax Support: +43 (0) 2236 677110-502 Website: www.oki.at

OKI Europe Ltd. (Ukraine)

Raisy Opkinoy Street,8 Building B, 2 Kiev 02002 Ukraine

Tel: +380 44 537 5288 e-mail: info@oki.ua Website: www.oki.ua

OKI Sistem ve Yazıcı Çözümleri Tic. Ltd. Şti.

Harman sok Duran Is Merkezi, No:4, Kat:6, 34394, Levent İstanbul

Tel: +90 212 279 2393 Faks: +90 212 279 2366 Web: www.oki.com.tr www.okiprintingsolutions.com.tr

Oki Systems (Belgium)

Medialaan 24 1800 Vilvoorde

Helpdesk: 02-2574620 Fax: 02 2531848 Website: www.oki.be

AlphaLink Bulgaria Ltd.

2 Kukush Str. Building "Antim Tower", fl. 6 1463 Sofia, Bulgaria

tel: +359 2 821 1160 fax: +359 2 821 1193 Website: http://bulgaria.oki.com

OKI Printing Solutions

Herstedøstervej 27 2620 Albertslund Danmark

Adm.: +45 43 66 65 00 Hotline: +45 43 66 65 40 Salg: +45 43 66 65 30 Fax: +45 43 66 65 90 Website: www.oki.dk

Oki Systems (Finland) Oy

Polaris Capella Vänrikinkuja 3 02600 Espoo

Tel: +358 (0) 207 900 800 Fax: +358 (0) 207 900 809 Website: www.oki.fi

Oki Systems (Holland) b.v.

Neptunustraat 27-29 2132 JA Hoofddorp

Helpdesk: 0800 5667654 Tel:+31 (0) 23 55 63 740 Fax:+31 (0) 23 55 63 750 Website: www.oki.nl

Floor,

Oki contact details > 83

Oki Systems (Norway) AS

Tevlingveien 23 N-1081 Oslo

Tel:+47 (0) 63 89 36 00 Telefax:+47 (0) 63 89 36 01 Ordrefax:+47 (0) 63 89 36 02 Website: www.oki.no

General Systems S.R.L. (Romania)

Sos. Bucuresti-Ploiesti Nr. 135. Bucharest 1 Romania

Tel: +40 21 303 3138 Fax: +40 21303 3150 Website: http://romania.oki.com

Var vänlig kontakta din Återförsäljare i första hand, för konsultation. I andra hand kontakta

Oki Systems (Sweden) AB

Borgafjordsgatan 7 Box 1191 164 26 Kista

Tel. +46 (0) 8 634 37 00 e-mail: info@oki.se för allmänna frågor om Oki produkter

support@oki.se för teknisk support gällandes Oki produkter

Vardagar: 08.30 - 12.00,

13.00 - 16.00 Website: www.oki.se

Oki Systems (Schweiz)

Baslerstrasse 15 CH-4310 Rheinfelden

Support deutsch +41 61 827 94 81 Support français +41 61 827 94 82 Support italiano +41 061 827 9473 Tel: +41 61 827 9494 Website: www.oki.ch

Oki contact details > 84

Oki Europe Limited

Blays House

Wick Road

Egham

Surrey, TW20 0HJ

United Kingdom

Tel: +44 (0) 208 219 2190 Fax: +44 (0) 208 219 2199

www.okiprintingsolutions.com

OKI C910dn, C910n User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

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