OKI C910dn, C910n User Guide

User’s Guide

C910n C910dn

REFACE

Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by the manufacturer.

While all reasonable efforts have been made to make this document as accurate and helpful as possible, we make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information contained herein.

The most up-to-date drivers and manuals are available from the Oki web site:

http://www.okiprintingsolutions.com

07103801 Iss. 2; Copyright © 2011 Oki Europe Ltd. All rights reserved. Oki is a registered trademark of Oki Electric Industry Company, Ltd. Oki Printing Solutions is a trademark of Oki Data Corporation. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation. Apple, Macintosh, Mac and Mac OS are registered trademarks of Apple Inc. Other product names and brand names are registered trademarks or trademarks of their

proprietors.

This product complies with the requirements of the Council Directives 2004/ 108/EC (EMC), 2006/95/EC (LVD), 1999/5/EC (R&TTE) and 2009/125/EC (ErP), as amended where applicable, on the approximation of the laws of the member states relating to Electromagnetic Compatibility, Low Voltage, Radio & Telecommunications Terminal Equipment and Energy Related Products.

CAUTION!

This product complies with EN55022 Class B. However, when fitted with the optional finisher, compliance to EN55022 is Class A. In a domestic environment this configuration may cause radio interference, in which case the user may be required to take adequate measures.

The following cables were used to evaluate this product to achieve EMC directive 2004/108/EC compliance and configurations other than this may affect that compliance.

CABLE TYPE LENGTH

(METRE)

Power 1.8 ✘✘

USB 5.0 ✘✔

Parallel 2.0 ✘✔

LAN 15.0 ✔✘

CORE SHIELD

Preface > 2

MERGENCY FIRST AID

Take care with toner powder:

If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting.

If inhale d, move the person to an open area for fresh air. Seek medic al attention.

If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open. Seek medical attention.

Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing.

ANUFACTURER

Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan

MPORTER TO THE

Oki Europe Limited (trading as Oki Printing Solutions) Blays House

Wick Road Egham Surrey, TW20 0HJ United Kingdom

EU/

AUTHORISED REPRESENTATIVE

For all sales, support and general enquiries contact your local distributor.

NVIRONMENTAL INFORMATION

Emergency first aid > 3

ONTENTS

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Manufacturer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Importer to the EU/authorised representative. . . . . . . . . . . . . . . . . . . . .3

Environmental information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Notes, cautions and warnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Online usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer and paper overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Opening and closing the top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Identifying major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Software supplied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Paper recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Paper input and output information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Trays and stackers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Trays 1 to 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Face-down stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Face-up stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Duplex unit (if installed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Tray and stacker examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Loading trays 1 to 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Using the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Using the stackers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

LCD panel modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Status information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Menu (functions) information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Configuration information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Help mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

LCD panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Using the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Printer location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Turning off/on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Checking current settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Interfaces and connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting the network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Using the drivers DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Contents > 4

Consumables and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Checking consumable/maintenance item usage . . . . . . . . . . . . . . . . . . . .33

Replacement indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Replacing consumables/maintenance items . . . . . . . . . . . . . . . . . . . . . . .33

Cleaning the LED heads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Cleaning the paper feed rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Cleaning the printer casing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Emptying the punch chip box (punch unit optional accessory) . . . . . . . . . .38

Optional accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Installing accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Paper jams – printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Open cover, paper jam, tray # side cover . . . . . . . . . . . . . . . . . . . . . .41

Open cover, paper jam, side cover . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Open cover, paper jam, top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Paper jams – duplex unit (if installed) . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Check duplex unit, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Paper jams – finisher (optional accessory) . . . . . . . . . . . . . . . . . . . . . . . .51

Check finisher, paper jam/paper remains . . . . . . . . . . . . . . . . . . . . . . .51

591, 592, 593, 599/ 643, 645 (paper jam around finisher). . . . . . . . . . .51

594, 597, 598/ 644, 646 (paper jam in finisher) . . . . . . . . . . . . . . . . . .53

590 (paper jam in finisher/punch unit). . . . . . . . . . . . . . . . . . . . . . . . .56

Check inverter, paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Dealing with unsatisfactory printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Staple jams – finisher (optional accessory). . . . . . . . . . . . . . . . . . . . . . . .63

Check finisher, staple jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Appendix A – LCD messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Appendix B – menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Print page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Finisher count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Supplies life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Paper size in tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Configuration example – monochrome pages printed. . . . . . . . . . . . . . .71

Print information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Print information example – demonstration page . . . . . . . . . . . . . . . . .72

Print secure job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Tray configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

System adjust. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Menus example 1 – tray 1 transparencies . . . . . . . . . . . . . . . . . . . . . .81

Menus example 2 – MP tray paper size . . . . . . . . . . . . . . . . . . . . . . . .81

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Oki contact details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Contents > 5

OTES, CAUTIONS AND WARNINGS

NOTE A note provides additional information to supplement the main text.

CAUTION!

A caution provides additional information which, if ignored, may result in equipment malfunction or damage.

WARNING!

A warning provides additional information which, if ignored, may result in a risk of personal injury.

For the protection of your product, and in order to ensure that you benefit from its full functionality, this model has been designed to operate only with genuine original toner cartridges. Any other toner cartridge may not operate at all, even if it is described as “compatible”, and if it does work, your product's performance and print quality may be degraded.

Use of non-genuine products may invalidate your warranty.

Specifications subject to change without notice. All trademarks acknowledged.

Notes, cautions and warnings > 6

NTRODUCTION

Congratulations on buying an Oki colour printer. Your new printer is designed with advanced features to give you clear, vibrant colour prints and crisp black and white pages at high speed on a range of print media for the office.

There are two different models available: C910n and C910dn, where n denotes networking capability and d denotes duplex unit installed.

EATURES

The following features are standard on all models:

> 1200 x 600 dpi (dots per inch) print resolution for high quality image production

showing the finest detail

> ProQ2400 multi level technology produces subtler tones and smoother gradations of

colour to lend photographic quality to your documents

> Single Pass Colour Digital LED technology for high speed processing of your printed

pages

> Hard disk drive enables spooled and verified printing > 10Base-T, 100Base-TX and 1000Base-T network connection lets you share this

valuable resource among users on your office network

> USB 2.0 and parallel (IEEE-1284) interfaces > PCL, PS, IBM PPR, Epson FX emulations > “Ask Oki” – a user-friendly function that gives a direct link from your printer driver

screen (but not illustrated in this guide) to a dedicated web site specific to the exact model you are using. This is where you will find all the advice, assistance and support you could need to help you get the best possible results from your Oki printer.

Additionally, the following optional features are available:

> Automatic two-sided (duplex) printing for economical use of paper and compact

printing of larger documents

NOTE This optional feature is only applicable to the C910n.

> Additional paper trays for loading a further 530 sheets at a time to reduce operator

intervention, or different paper stocks for letterhead stationery, alternative paper sizes or other print media:

> Standard 2nd/3rd Tray (530 sheets each) > High Capacity Feeder (HCF) (1590 sheets)

NOTE

1. Tray configurations are: Tray 1 only, Tray 1 + 2nd Tray, Tray 1 + 2nd Tray + 3rd Tray, Tray 1 + HCF, Tray1 + 2nd Tray + HCF

> Additional memory > Finisher (for stapling printer output) > Punch unit (to extend Finisher functionality) > Printer cabinet

Introduction > 7

BOUT THIS GUIDE

NOTE Images used in this manual may include optional features that your printer does not have installed.

This manual is your user’s guide (check the web site, www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms part of the overall user support listed below:

> Installation Safety Booklet: as with all electrical equipment, there are a few basic

precautions that should be taken to avoid injury or damage. Please be careful to read and understand the safety warnings in the Safety Booklet before operating the product.

This is a paper document that is packaged with the printer.

> Set-up guide: to describe how to unpack, connect and turn on your printer

This is a paper document that is packaged with the printer.

> This User’s Guide: to help you to become familiar with your printer and make the

best use of its many features. Also included are guidelines for troubleshooting and maintenance to ensure that it performs at its best. Additionally, information is provided for adding optional accessories as your printing needs evolve.

This is an electronic document.

> Printing Guide for Windows users and Mac users: to help you operate your printer

effectively and efficiently This is an electronic document.

> Configuration Guide: to provide machine configuration and network configuration

information This is an electronic document.

> Installation Guides: accompany consumable items and optional accessories to

describe how to install them These are paper documents that are packaged with the consumables and optional

accessories.

> Online Help: online information accessible from the printer driver and utility

software

Introduction > 8

NLINE USAGE

This guide is intended to be read on screen using an Adobe Reader. Use the navigation and viewing tools provided in Acrobat.

You can access specific information in two ways:

> In the list of bookmarks down the left hand side of your screen, click on the topic of

interest to jump to the required topic. (If the bookmarks are not available, use the

“Contents” on page 4.)

> In the list of bookmarks, click on Index to jump to the Index. (If the bookmarks are

not available, use the “Contents” on page 4.) Find the term of interest in the alphabetically arranged index and click on the associated page number to jump to the page containing the term.

RINTING PAGES

The whole manual, individual pages, or sections may be printed. The procedure is:

1. From the toolbar, select File, then Print (or press the Ctrl + P keys).

2. Choose which pages you wish to print:

(a) All pages, (1), for the entire manual. (b) Current page, (2), for the page at which you are looking.

1 2 3

page numbers.

3. Click OK.

Introduction > 9

RINTER AND PAPER OVERVIEW

PENING AND CLOSING THE TOP COVER

CAUTION!

To gain access to the inside of the printer, ensure that the top cover is fully opened.

To open the top cover, squeeze the top cover handle (1) to release the catch and raise the cover.

To close the top cover, (2) to close the cover completely. Ensure that the cover is securely closed.

push gently (1) until the cover stops midway and then push harder

Printer and paper overview > 10

DENTIFYING MAJOR COMPONENTS

The major components of your printer are identified in the representations below.

1. Paper holding arm 5. Paper size label

2. Top cover (face-down stacker)

3. MP Tray (multipurpose tray)

4. Tray 1 side cover 8. Control panel

6. Paper volume indicator

7. Tray 1 (paper tray)

9. Top cover handle

10. Face-down stacker 12. Face-up stacker

11. Power (on/off) switch

13. Interface unit 16. USB interface connector

14. Network

interface connector

15. Parallel interface

connector

17. Power connector

18. Ventilation holes

Printer and paper overview > 11

19. Image drum cartridge and toner cartridge (Cyan)

20. Image drum cartridge and toner cartridge (Magenta)

21. Image drum cartridge and toner cartridge (Yellow)

22. Image drum cartridge and toner cartridge (Black)

23. Toner cartridge

24. Image drum cartridge

25. Fuser unit

26. LED heads

27. Belt unit 30. Duplex unit

28. Drum basket handle

29. Drum basket

31. High Capacity Feeder (HCF), three trays

Printer and paper overview > 12

OFTWARE SUPPLIED

> Drivers and Utilities

Contains driver and application software for use by a general user.

> Network and Administrator Utilities

Contains software for use by system administrators.

> User’s Guides

Contains documentation in electronic form (for example, the User’s Guide and Printing Guide) to describe how to use the printer for day-to-day printing tasks.

> Template Ma na ge r

Contains software to help you create business cards, CD packaging, banners and much more.

APER RECOMMENDATIONS

Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type.

The best performance will be obtained when using standard weight 75 – 90g/m² paper designed for use in copiers and laser printers. Suitable types are:

> M-Real Data Copy 80g/m² > Color Copy by Mondi

Use of heavily embossed or very rough textured paper is not recommended.

Pre-printed stationery

CAUTION!

Pre-printed stationery can be used, but the ink must not offset when exposed to the high fuser temperatures used in the printing process.Continued use of pre-printed stationery may cause the paper feed performance to degrade over time and paper jams may occur. Clean the paper feed rollers as described on page 35.

Glossy paper

CAUTION!

Glossy paper must be of the type designed for use in electrophotographic printers and must not melt, change in quality, or warp during the printer’s thermal fusing process.

Printer and paper overview > 13

NOTE Always print a sample to check the output results are satisfactory.

Printing on glossy paper may have unexpected results:

> Compared with plain paper, glossy paper may often be printed with a thin

toner film over it, or the images may be printed lighter.

> In a high temperature and high humidity environment, a thin toner film is

likely to occur. Glossy paper is best used in an environment below 25°C temperature and 60% humidity.

> Image offsetting may occur particularly if you are printing high density

images or printing several copies.

> Due to its coating, glossy paper may “slip” when being fed into the

printer.

Envelopes

Envelopes should be free from twist, curl or other deformations. They should also be of the rectangular flap type, with glue that remains intact when subjected to hot roll pressure fusing used in this type of printer. Window envelopes are not suitable.

Transparencies

CAUTION!

Transparencies should be of the type designed for use in copiers and laser printers. In particular, avoid office transparencies designed for use by hand with marker pens. These will melt in the fuser and cause damage.

Recommended type is: CG3720 by 3M (A4 or Letter size)

Labels

CAUTION!

Labels should also be of the type recommended for use in copiers and laser printers, in which the base carrier page is entirely covered by labels. Other types of label stock may damage the printer due to the labels peeling off during the printing process.

Recommended type is: Avery White Laser Label types 7162, 7664, 7666 (A4), or 5161 (Letter)

Printer and paper overview > 14

APER INPUT AND OUTPUT INFORMATION

The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker).

TYPE SIZE WEIGHT INPUT/OUTPUT

Plain paper A3, A3 Nobi, A3 Wide,

A4, A5, A6, B4, B5, Letter, Legal 13, Legal 13.5, Legal 14, Executive, Tabloid, Tabl oi d E x tra

Custom: W: 100 – 328mm

L: 148 – 457.2mm

Custom: W: 79.2 – 328mm

L: 90 – 457.2mm

Banner: W: A4 width

L: 457.2 –1200mm

Postcard – – Tray 1 or MP Tray

Envelope

120 x 235mm 90 x 205mm 235 x 120mm 235 x 105mm 240 x 332mm 216 x 277mm 119 x 197mm 210 x 297mm

64 – 216g/m² Any Tray

Any Stacker

217 – 300g/m²

64 – 216g/m² Any Tray

64 – 300g/m² MP Tray

128g/m² recommended

85g/m² MP Tray

MP Tray Face-up Stacker

Face-up Stacker

MP Tray Face-up Stacker

Face-up Stacker

324 x 229mm 229 x 162mm 220 x 110mm

225.4 x 98.4mm

241.3 x 104.8mm

190.5 x 98.4mm

Labels

Transparencies

Glossy paper

a. See important comments in “Paper recommendations” on page 13

A4, Letter, B5 0.1 – 0.2mm MP Tray

A4, Letter 0.1 – 0.11mm Tray 1 or MP Tray

A4, A3, A3 outsize 0.13 – 0.16mm Tray 1 or MP Tray

Based on 90g/m² paper

Face-up Stacker

Printer and paper overview > 15

RAYS AND STACKERS

RAYS

1 TO 5

Tray 1 is the standard blank paper input tray and can hold up to 530 sheets of paper. Additional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of paper.

If you have identical paper stock loaded in another tray (for example Tray 2 or the MP Tray), you can have the printer automatically switch to that other tray when the current tray runs out of paper. This function can be enabled by driver settings when printing from a Windows application or by a menu setting when printing from other applications.

TRAY

The multi-purpose tray is used for media sizes additional to those of the standard trays, heavier media weights and special media.

The multi-purpose tray can handle the same sizes as the standard trays but in weights up to 300g/m². For very heavy paper stock use the face-up paper stacker. This ensures that the paper path through the printer is almost straight.

The multi-purpose tray can feed paper widths as small as 76.2mm and lengths up to 1200mm. For banner printing, recommended sizes are A4 wide, 900mm and 1200mm long and weight 128g/m². Since paper of width less than 100mm does not auto feed, you have to press the ONLINE button to cause it to feed.

Use the multi purpose tray for printing on envelopes and transparencies. Up to 100 sheets of transparencies or 25 envelopes can be loaded at one time, subject to a maximum stacking depth of 25mm.

Paper or transparencies should be loaded print side up and top edge into the printer. Do not use the duplex (two-sided printing) function for transparencies.

ACE-DOWN STACKER

The face-down stacker on the top of the printer can hold up to 500 sheets of 80g/m² standard paper, and can handle paper stocks from 64 – 216g/m². Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down).

ACE-UP STACKER

The face-up stacker should be opened and the tray extension pulled out when required for use. (With the face-up stacker either open or closed, the driver setting of Face Down will successfully direct prints to the Face-Down stacker.)

The face-up stacker can hold up to 200 sheets of 80g/m² standard paper and can handle stocks up to 300g/m².

Always use this stacker and the multi-purpose feeder for paper stocks heavier than 216g/m².

Printer and paper overview > 16

UPLEX UNIT (IF INSTALLED

)

This unit provides automatic two-sided printing on plain paper fed from Trays 1 – 5 or the MP Tray.

WEIGHT SIZE TRAY

64 – 120g/m² A6,

A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF, Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra, A3, A3 Wide, A3 Nobi, Custom size (100 –

328mm wide, 148 –

457.2mm long)

120 – 188g/m² A4, A4LEF, Letter,

Letter LEF, Tabloid, A3

Trays 1 - 5 MP Tray

MP Tray

Printer and paper overview > 17

RAY AND STACKER EXAMPLES

OADING TRAYS

Tray 1 is used in the following example.

1. Pull out the tray.

2. Press the paper rear stopper tab (1) and adjust the tab to the required paper size.

3. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make

it flush.

1 TO 5

4. Load the paper (face down and top edge towards the right for headed paper), press the tab (2) on the paper guide and adjust the guides (3) for a snug fit to the paper.

To avoid paper jams:

> Do not leave space between the paper and the guides and rear stopper. > Do not overfill the paper tray. Capacity depends on the paper type. > Do not load damaged paper.

Printer and paper overview > 18

> Do not load paper of different sizes or types at the same time.

5. Gently push the tray back into the printer.

SING THE

1. Squeeze the handle (1) and open the multi-purpose tray.

TRAY

Printer and paper overview > 19

2. Fold out the paper support section and swivel out the extension supports (2).

3. Adjust the paper guides (3) to the size of the paper being used.

4. Fan the paper to be loaded then tap the edges of the stack on a flat surface to make

it flush.

5. Load the paper.

> For single-sided printing on headed paper, load the paper into the multi-purpose

tray with pre-printed side up and top edge into the printer.

> For two-sided (duplex) printing on headed paper, load the paper with pre-printed

side down and top edge away from the printer. (The duplex unit must be installed for this function.)

> Envelopes should be loaded face-up with long edge into the printer. Do not select

duplex printing on envelopes.

> Do not leave space between the paper and the guides.

Printer and paper overview > 20

> Do not exceed the paper capacity of approximately 230 sheets (<80g/m²), 50

sheets (300g/m²), 100 transparencies or 25 envelopes. Maximum stacking depth is 25mm.

SING THE STACKERS

Face-down stacker

When the face-up stacker (1) on the left side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer.

Printer and paper overview > 21

Face-up stacker

The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels.

1. Open the stacker (1).

2. Flip out the paper support (2).

3. Swivel out the paper support extension (3).

Printer and paper overview > 22

ONTROL PANEL

The control panel can be swivelled to 90° (maximum) upwards from its base position (1) as required for ease of use.

ONTROLS AND INDICATORS

The parts of the control panel are identified and briefly explained below:

1. Shutdown/Restart button

Hold down for more than 2 seconds for a soft shutdown. You can then press this button again for a restart or use the Power switch to turn off the printer completely.

2. Ready indicator

On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline)

3. Attention indicator

Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue

4. LCD panel

Displays status and setup information for the printer and user help information in your chosen language

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5. Up-arrow button

Enters menu mode and enables upward movement through the displayed list of menu items

6. Down-arrow button

Enters menu mode and enables downward movement through the displayed list of menu items

7. Back button

Returns to the previous higher level menu item

8. Enter button

Enters menu mode and selects the menu item highlighted in the LCD panel

9. Online button

Switches between online (printer ready to receive data) and offline (printer not ready to receive data)

10. Cancel button

Cancels current print job

11. Help button

Provides additional textual or image data to supplement what is displayed on the LCD panel

LCD

PANEL MODES

The LCD panel can display the following:

> Status information > Menu (functions) information > Configuration information > Help information

TATUS INFORMATION

Status information is associated with three printer states:

In the Information state, such as idling or printing, the printer is able to process print jobs.

In the Warning state, the printer has encountered some minor problem but is still able to process print jobs.

In the Error state, the printer has encountered a problem and cannot continue printing until the user has intervened and removed the cause of the trouble.

The top two lines of the display panel show the printer status. The bottom of the display panel normally shows a bar chart of the toner usage.

ENU (FUNCTIONS) INFORMATION

There are three types of menu (functions) information:

User menus: activated by pressing the Enter button, Up-arrow or Down-arrow button on the control panel. These menus are available to the general user to make various settings that are used in the running of the printer.

Administrator menu: activated by pressing the Enter button for more than 2 seconds while turning on the printer power supply (including Restart). Available to

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administrator level users. Restricts the changes that general users can make via the user menus.

System maintenance menu: activated by pressing the Up-arrow and Down-arrow buttons together for more than 2 seconds while turning on the printer power supply (including Restart). Available to specialist staff to allow printer configurations and special functions to be set.

ONFIGURATION INFORMATION

Configuration information displays printer configuration information such as internal firmware versions.

Menu options at each level can be scrolled through by moving the highlight with the Up- arrow/Down-arrow buttons and a highlighted option at that level can be selected by pressing the Enter button. When the lowest level menu has been selected, you can change the setting for that menu by selecting the required highlighted value from a list or by entering a numeric value. In other cases, you can display or print configuration information.

ELP MODE

When an error has occurred, press the Help button. Information displays that will help you correct the error.

LCD

PANEL MESSAGES

The LCD panel messages, supplemented by the Help messages where appropriate, are intended to be self-explanatory. More information on typical messages is provided in

“Appendix A – LCD messages” on page 67.

SING THE MENUS

NOTE Menu details are given in “Appendix B – menu system” on page 68 for reference.

The Enter, Up-arrow, Down-arrow and Back buttons are used to move through the printer menus. You can adjust settings (e.g. set the paper size for Tray 1) or view information (e.g. how much is left of a selected consumable).

Many of these menu settings can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driver settings can be left at “Printer Setting,” which will then default to the settings entered in these printer menus.

The steps involved in using the menus are typically as follows:

1. Ensure that the LCD panel indicates that the printer is ready to print.

2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly as required until the

desired menu is highlighted in the displayed list.

3. Press the Enter button to select this menu.

4. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Item is

highlighted.

5. Press the Enter button to select this Item.

6. Press the Up-arrow or Down-arrow buttons repeatedly until the desired Value is

highlighted.

7. Press the Enter button to select this Value. (If you are setting a parameter, ensure that an asterisk (*) appears beside the selected parameter Value.)

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8. Press the Online button to exit menu mode and return to the ready to print status.

Refer to the section entitled “Getting started” on page 27 and “Appendix B – menu system”

on page 68 for examples of using the menus.

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+ 59 hidden pages

OKI C910dn, C910n User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

> Status information > Menu (functions) information > Configuration information > Help information