Oki C 5150n, C 5200ne User Manual

Contents

Ordering Replacement Supplies .................................................... 3
Media Settings ................................................................................... 4
Why Change Media Settings? .........................................................4
Media Settings for Individual Print Jobs ........................................5
Changing Default Media Settings .................................................. 6
Media Weight Trays 1 & 2 .............................................................6
Loading Media .................................................................................10
Trays 1 & 2 ...................................................................................10
Multi-Purpose Tray .......................................................................11
Selecting/Using ................................................................................12
Paper .............................................................................................12
Transparencies ..............................................................................13
Labels ............................................................................................14
Thick Paper ...................................................................................15
Envelopes ......................................................................................16
Oki Print Media ............................................................................17
Printing Built-In Reports ................................................................19
Setting Power Save Parameters ...................................................20
Control Panel .................................................................................... 22
Buttons ..........................................................................................22
Lights ............................................................................................23
Clearing Media Jams .......................................................................24
Jam 382 .........................................................................................24
Jam 381 .........................................................................................26
Jams 372 & 380 ............................................................................28
Jams 370, 373 & 383 ....................................................................29
Jam 371 .........................................................................................31
Jam 391 .........................................................................................32
Jam 392 .........................................................................................33
Jam 390 .........................................................................................34
59359502
1
Changing Toner Cartridges ............................................................35
Error Messages ................................................................................. 37
Service & Support ............................................................................40
2

Ordering Replacement Supplies

How to Order
• Consult the dealer where you purchased your printer.
•Consult an Oki Data Authorized Sales or Service Dealer. (For the nearest dealer, call 1-800-654-3282.)
U.S., Puerto Rico, Guam, U.S. Virgin Islands only: Order on the Internet
U.S. only: Order toll-free by phone at 1-800-654-3282, using VISA MasterCard
• Check office supply catalogs.
www.okidata.com.
®
, or AmEx®.
®
,
Order Numbers
Toner Cartridges, Type C6
Type Color Oki Part No.
Standard Black 42804504
Cyan 42804503
Magenta 42804502
Yellow 42804501
High
Capacity
Black 42127404
Cyan 42127403
Magenta 42127402
Yellow 42127401
Image Drums, Type C6
Color Oki Part No.
Black 42126604
Cyan 42126603
Magenta 42126602
Yellow 42126601
Take Advantage of
OKI®’s Supply Manager
Don’t run out of supplies again!
• Calculates your usage based on information you provide.
• Sends you an email reminder when it’s time to reorder
To register for Supply Manager, go to www.okidata.com.
3

Media Settings

Why Change Media
Settings?
Improper media settings:
• cause poor quality printing
• cause flaking
• can damage the printer
Default Media Settings
The Default Setting
The default media weight setting for all trays is Medium.
Changing Defaults
To change the printer’s default settings for print media, see pages 6 and 7.
Resetting to Original
Defaults
Note: The … which appears in these
steps indicates that you should keep pressing the button repeatedly until you see the display indicated.
To reset the printer menu to its original default settings:
1. Press to enter the Menu
mode.
2. Press
MAINTENANCE MENU
ENTER
3. Press .
MENU RESET EXECUTE
ENTER
4. Press .
The printer resets and returns to the on-line state.
4
Media Settings (cont.)
Media Settings for
Individual Print Jobs
If you are printing a job on special media, you can temporarily load the media in a tray and change the media settings for that tray in the driver as you print the job.
Ranges for Printer
Media Weight Settings
Note: To determine if a paper weight
is US Bond or Index, check the metric equivalent. E.g.,
35 lb. US Bond = 132 g/m
35 lb. Index = 64 g/m
For more information, go to
www.paper-paper.com/ weight.html
.
2
2
Table 1: Media Weight Settings,
US Bond
Setting US Bond (Metric)
Light
Medium
Heavy
Ultra Heavy
Table 2: Media Weight Settings,
Setting Index (Metric)
Light
Medium
Heavy
Ultra Heavy
16 to 19 lb. (60 to 71 g/m
20 to 27 lb. (75 to 101 g/m
28 to 32 lb. (105 to 120 g/m
33 to 54 lb. (124 to 203 g/m
Index
33 to 40 lb. (60 to 71 g/m
42 to 56 lb. (75 to 101 g/m
58 to 67 lb. (105 to 120 g/m
69 to 113 lb. (124 to 203 g/m
2
)
2
)
2
2
2
)
2
)
2
2
)
)
)
)
5
Changing Default Media Settings Media Weight Trays 1 & 2
To Change the Media Weight
Default for Trays 1 & 2
Note: The default media weight
setting for Trays 1 and 2 is Medium.
Note: The … which appears in these
steps indicates that you should keep pressing the button repeatedly until you see the display indicated.
1. Press to enter the Menu
mode.
2. Press
MEDIA MENU
ENTER
3. Press .
TRAY1 PAPERSIZE LETTER
ENTER
5. Press .
The second line of the display starts blinking.
6. Press
TRAYX* MEDIAWEIGHT YYYY**
ENTER
OLN INE
7. Press , press .
* *X = 1 or 2, depending on which
tray you wish to change.
** YYYY = Your choice of media
weights (see page 5):
Tray1 = Light, Medium, Heavy Tray2 = Light, Medium, Heavy,
Ultra Heavy [maximum 40 lb.]
4. Press
TRAYX* MEDIAWEIGHT MEDIUM
6
Changing Default Media Settings MP Tray
To Set Transparencies
as the Default Media in the MP Tray
Note: For the MP Tray, the default
Media Type setting is Plain.
Note: The … which appears in these
steps indicates that you should keep pressing the button repeatedly until you see the display indicated.
1. Press to enter the Menu
mode.
2. Press
MEDIA MENU
ENTER
3. Press .
ENTER
5. Press .
The second line of the display starts blinking.
6. Press
MPT MEDIATYPE TRANSPARENCY
ENTER
7. Press .
An asterisk appears next to your selection.
MPT MEDIATYPE TRANSPARENCY *
BACK
8. Press .
4. Press
MPT MEDIATYPE PLAIN *
The setting is engaged and the second line of the display stops blinking.
OLN INE
9. Press .
7
Changing Default Media Settings MP Tray (cont.)
To Set Heavy Paper, Labels,
or Envelopes as the Default Media in the MP Tray
Note: For the MP Tray, the default
Media Size setting is Letter and the default Media Type setting is Plain.
First, set the Media Size
Note: The … which appears in these
steps indicates that you should keep pressing the button repeatedly until you see the display indicated.
1. Press to enter the Menu
mode.
2. Press
MEDIA MENU
ENTER
4. Press
MPT PAPER SIZE LETTER *
ENTER
5. Press .
The second line of the display starts blinking.
6. Press
MP TRAY PAPERSIZE XXXX
† XXXX represents your media size choice (for envelopes, select
COM-10 ENVELOPE).
ENTER
BACK
7. Press , press .
3. Press .
TRAY1 PAPERSIZE LETTER *
The setting is engaged and the second line of the display stops blinking.
8. If you are setting the MP Tray for envelopes:
OLN INE
Press and you are done.
If you are setting the MP Tray for heavy paper or labels, keep going.
8
Changing Default Media Setting MP Tray (cont.)
Then, Set the Media Type
(Heavy Paper and Labels Only)
1. Press .
MPT MEDIATYPE PLAIN *
ENTER
2. Press .
The second line of the display starts blinking.
3. Press
MPT MEDIATYPE YYYY
YYYY = LABELS or CARD
STOCK
.
OLN INE
5. Press .
The printer goes back on line.
6. You’re done!
ENTER
4. Press , press .
The setting is engaged and the second line of the display stops blinking.
BACK
9
Loading Media Trays 1 & 2
Media Weight Range
Media Size Range:
Tray 1 Capacity:
Optional Tray 2 Capacity:
1
2
Tray 1:16 to 32 lb. US Bond (60 to 120 g/m2)
2
Tray 2:16 to 47 lb. US Bond (60 to 177 g/m
Letter, Legal-14, Legal-13.5, Legal-13, A4, A5, A6, B5, Executive, Custom (min. 3.94'' x 5.83'' [100 x 148 mm], max. 8.5'' x 14'' [215.9 x 355.6 mm])
300 sheets of 20-lb. paper
530 sheets of 20-lb. paper
)
4
5
3
10
Loading Media Multi-Purpose Tray
Wei g ht Ra nge
Size Range:
Ta ke s:
1
2
20 to 54 lb. US Bond (42 to 113 lb. Index, 75 to 203 g/m2 metric)
Min. 3.94" x 5.83" [100 to 148 mm], max. 8.5" x 14" [216 x 356 mm] (Non-standard sizes must be defined in driver before printing: see your on-line User’s Guide [on the Publications CD].) Banners: 8.25 to 8.5'' [210 to 216 mm] wide by up to 47.25'' [1.2 m] long. Must be fed one sheet at a time.
100 sheets of 20-lb. paper, 50 transparencies, 10 envelopes Labels: max. feed stack = about 3/8-inch (1 cm) high
5
6
3
Letterhead stationery:
• Single-sided printing: load face up, top edge into the printer.
• Double-sided printing: load face down with top edge away from the
4
11
printer.
Selecting/Using Paper
Sample Ream Label:
Media Weight, US Bond (see page 5) [sometimes given as substance]
Media Weight, Metric: Look for this to confirm US Bond vs Index.
Specifications
Caution!
The ink on pre-printed letterhead stationery must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm
Important!
If you experience curling when printing a file in duplex mode, switch to 28-lb. US Bond paper.
2
).
Sizes Feed Tray Exit Tray Media Weight
• Letter
• Executive
•Legal-14
• Legal-13.5
•Legal-13
•A4, A5, A6
•B5
Custom
a. Weight designations in this column are US Bond. b. Minimum = 3.94" x 5.83"; maximum = 8.5" x 14".
MP Tray Only: banners, one sheet at a time, 8.25 to 8.5 '' wide by up to
47.25'' long Custom sizes must first be defined in the printer driver.
Tray 1
MP Tray Rear Only
Tray 2 (optional)
b
Top
Rear
Top
Rear
•Light
•Medium
•Heavy
Medium
Heavy
•Light
•Medium
•Heavy
Recommended Media
• Oki 52206101 Bright White Proofing Paper, 32 lb. (see page 17 for more information)
• Hammermill Laser Printer Radiant White, 24 lb.
• Xerox 4024, 20 lb.
12
a
Selecting/Using Transparencies
Specifications
Caution!
Transparencies must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm
Important!
Use only recommended transparencies.
2
).
Usable Sizes
• Letter
•A4
Feed Tray
MP Tray Only
Exit Tray
Rear Only Transparency Ignored.
Media Type
Printing Transparencies
For Individual Print Jobs on

Transparencies

Make the following settings in the printer driver as you print the job:
• Source = MP Tray
• Media Size = Letter or A4
• Media Type = Transparency
Media Weight
Recommended
• OKI 52205701 (see page 18)
• 3M CG3720
Making Transparencies the
Default Print Media
If the MP Tray will normally be loaded with transparencies, set the printer menu as follows (see page 7):
• MP Tray PaperSize = Letter (the default) or A4
• MP Tray MediaType = Transparency
13
Selecting/Using Labels
Specifications
Insert labels in the Multi-Purpose tray:
• label side up
• top edge aimed into the printer.
Caution!
Labels must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm
2
).
Usable Sizes
• Letter
•A4
Feed Tray Exit Tray
MP Tray Rear Only Labels
Printing Labels
For Individual Print Jobs on

Labels

Make the following settings in the printer driver as you print the job:
• Source = MP Tray
• Media Size = Letter or A4
• Media Type = Labels
Media Type
Media Weight
•Medium
•Heavy
•Ultra Heavy
Recommended
• Avery 5161 White Laser Label, Letter size
• Avery 7162, 7664, 7666 White Laser Label, A4 size
Making Labels the Default
Print Media
If the MP Tray will normally be loaded with labels, set the printer menu as follows (see page 7):
• MP Tray PaperSize - Letter or A4
• MP Tray MediaType = Labels
14
Selecting/Using Thick Paper
Sample Ream Label:
Media Weight, Index (see page 5).
Media Weight, Metric: Look for this to confirm Index vs US Bond (see page 5)
Caution!
To avoid damage to the printer, always change the printer settings when printing on thick media.
Specifications
Sizes
• Letter, Executive
• Legal-14, Legal-13.5, Legal-13
• A4, A5, A6, B5
• Custom (must be defined in the
printer driver).
Feed Tray
•Tray 1
•MP Tray
• Optional Tray 2
Exit Tray
• Rear Only
Media Type
•Card Stock
Media Weight
•Tray1: Heavy
• MP Tray & Optional Tray2: Heavy, Ultra Heavy
Recommended
• Oki Premium Card Stock (see page 18)
Printing Thick Paper
Printing Individual Jobs on

Thick Paper

Make the following settings in the printer driver as you print the job:
• Source = Tray1 (
Bond)
, Optional Tray2 (17 lb. to 47
lb. US Bond 54 lb. US Bond
• Size = see sizes at left
• Type = Heavy or Ultra Heavy (see page 5).
Making Thick Paper the
Default Print Media
Set the printer menu to (see pages 6 and 7):
• PaperSize (Tray1, Tray2, or MP Tray) = see sizes at left.
•Media Type: –Tray1 = Heavy – Optional Tray2 or MP Tray =
Heavy or Ultra Heavy
17 lb. to 32 lb. US
), or MP Tray (20 lb. to
)
15
Selecting/Using Envelopes
Specifications
Caution!
Envelopes must be able to withstand 446°F (230°C) for 0.2 second, including mechanical pressures to 25 psi (1.8 kg/cm
Size Feed Tray Exit Tray
COM-10
2
)
MP Tray Only
Rear Only
Printing Envelopes
To Print an Individual Job on

Envelopes

Make the following settings in the printer driver as you print the job:
• Source = MP Tray
• Size = COM-10
Important!
For the best print results, use only the recommended envelopes. Never use envelopes with metal clasps, snaps, windows, or V-flap seals:
No!
Media Type
Any Setting
Media Weight
Any Setting
Recommended
OKI 52206301
OKI 52206302
Making Envelopes the
Default Print Media for the MP Tray
Set the printer menu to (see page 8):
• PaperSize = COM-10 ENVELOPE
16
Selecting/Using Oki Print Media
Oki® Synflex™
Order # 52205901
WaterproofTearproofWhite, 8½'' x 11'' (216 x 279 mm)100 sheets/box
Use Printer Settings
• Feed Tray = MP Tray Only
• Exit Tray = Rear Only
• MediaType = Plain
• MediaWeight = Ultra Heavy
* For best results:
Temperature range Humidity
65 to 77°F
(18 to 25°C)
40 to 65%RH
Oki Bright White
Proofing Paper*
Order # 52206101
White, 32-lb., 8½'' x 11''500 sheets/box
Use Printer Settings
• Feed Tray = Tray 1, MP Tray, Optional Tray 2
• Exit Tray = Rear Only
• MediaType = Plain
• MediaWeight = Heavy
Oki Premium Envelopes
Order #s
52206301 (Box 100) 52206302 (Box 500)
COM-10 (#10), white woveSecurity tinted, Redi-Strip seal
Use Printer Settings
• Feed Tray = MP Tray Only
• Exit Tray = Rear Only
• MediaType = Envelope
• MediaWeight = Any (ignored)
17
Selecting/Using Oki Media (cont.)
Oki Premium Color
Transparencies
Order # 52205701
Size 8½'' x 11'' (216 x 279 mm)50 sheets/box
Use Printer Settings
• Feed Tray: MP Tray Only
• Exit Tray: Rear Only
• Media Type: Transparency
Media Weight: Any (ignored)
Oki Banner Paper
Order # 52206002
70 lb. Index (128 g/mSize 8½'' x 35.4'' (216 x 899 mm)100 sheets/box
Use Printer Settings
• Feed Tray: MP Tray Only
• Exit Tray: Rear Only
• Media Type: Plain
• Media Weight: Ultra Heavy
Important!
Banner paper must be fed in one
sheet at a time.
2
)
Oki Premium Card Stock*
Weight OKI Order #
60 lb. (Cover)
90 lb. (Index)
110 lb. (Index)
Acid-free archival qualityWhite, 8½'' x 11'' (216 x 279 mm)250 sheets/box
Use Printer Settings
• Feed Tray: MP Tray Only
• Exit Tray: Rear Only
•Media Type: Plain
• Media Weight: –60 lb. = Heavy – 90, 110 lb. = Ultra Heavy
* For best results:
Temperature range Humidity
65 to 77°F
(18 to 25°C)
To purchase Oki media, contact your local Oki dealer or visit us at
www.okidata.com.
52205601
52205602
52205603
40 to 65%RH
18

Printing Built-In Reports

Printing the MenuMap
(Listing of the Current Menu Settings)
Note: The “…” in these steps
indicates that you should keep pressing the button repeatedly until you see the display indicated.
To print a list of the current menu settings:
1. Press
INFORMATION MENU
ENTER
2. Press
PRINT MENU MAP EXECUTE
Print the Demo Page
1. Press
INFORMATION MENU
ENTER
2. Press
PRINT MENU MAP EXECUTE
3. Press
DEMO1 EXECUTE
ENTER
4. Press .
ENTER
3. Press .
The MenuMap prints and the printer goes back on line.
The Demo page prints and the printer goes back on line.
19

Setting Power Save Parameters

Power Save
Power Save sets how long the printer waits before going into standby mode. This saves energy, but the printer requires time to warm up when it receives a print job or if you want to enter the menu and change settings.
Setting the Power Save
Interval
Note: The “…” in these steps
indicates that you should keep pressing the button repeatedly until you see the display indicated.
1. Press
SYSTEM CONFIG MENU
ENTER
2. Press
4. Press
POW SAVE TIME XX MIN
XX = 5, 15, 30, 60 (default), or 240 minutes.
ENTER
BACK
5. Press , press .
The new setting is engaged and the second line of the display stops blinking.
OLN INE
.
6.
To Disable/Enable Power
Save
1. Press to enter Menu mode.
2. Press
POW SAVE TIME 60 MIN *
ENTER
3. Press
The second line of the display starts blinking.
MAINTENANCE MENU
ENTER
3. Press .
20
Power Save Parameters (cont.)
4. Press
POWER SAVE ENABLE
5. Press .
POWER SAVE DISABLE
† Pressing the + button toggles back and forth between Enable and Disable.
ENTER
BACK
6. Press , press .
The new setting is engaged and the second line of the display stops blinking.
OLN INE
7. Press .
21
Control Panel Buttons
READY
ATTENTION
Back
BACK
Press this button to go back to the previous Item or Category, or to place the printer back on line.
Menu +
Press MENU + to enter the Menu mode or to go to the next Category in the Menu.
Menu –
Press MENU – to go back to the previous Category in the Menu or to exit the Menu mode.
OL
B
ACK
M
On Line
ENU
E
NTER
N INE
C
ANCEL
OL
N INE
Press ON LINE to switch the printer between on line and off line status.
When the printer is in the Menu mode, press ON LINE to exit the Menu mode and return the printer to its previous status (on or off line).
If there is a paper size mismatch error, press ON LINE to force the job to print.
Press ON LINE to start a manual print job from the MP Tray.
If there is a memory overflow, press ON LINE to recover and place the printer back on line.
Enter
Press ENTER to select the Item or Value.
E
NTER
Cancel
Press CANCEL to stop printing the current job.
22
CANCEL
Control Panel Lights
READY
A
TTENTION
READY
Ready LED (Green)
On: printer is on line.
Off: printer is off line.
Flashing: printer is
receiving data.
BACK ENTER
MENU
ATTENTION
OLN INE
CANCEL
Attention LED (Red)
On: Warning or Error
status
Off: Normal status.
Flashing: Alarm status.
23

Clearing Media Jams

Jam 382

OPEN TOP COVER 382: PAPER JAM
1
2
• If the sheet does not come out easily, go to step 3.
• If the sheet does come out easily, close the cover.
3
4
CAUTION! Fuser may be HOT!
To remove the sheet if it is trapped in the fuser, reach inside the printer and push the fuser pressure release lever (1) towards the front and down, and pull out the sheet. Then let go of the fuser pressure release lever.
24
Clearing Media Jams (cont.)
5
6
25
Clearing Media Jams (cont.)

Jam 381

OPEN TOP COVER 381: PAPER JAM
1
2
3 Remove the image drums/
toner cartridges:
Caution!
To avoid damage to the drums:
Be sure to set the drums on a flat
surface.
Do not touch the shiny green area
on the bottom of the drums.
C
M
Y
K
Do not expose the drums to light for
more than 5 minutes.
Caution! The fuser (behind cyan [C] toner) may be hot.
26
Clearing Media Jams (cont.)
45
War ni ng ! If the printer has been printing, the fuser will be HOT!
To remove a sheet trapped in the fuser, grasp the edge of the sheet, push the fuser pressure release lever (1) towards the front and down, and lift out the sheet. Then let go of the fuser pressure release lever.
If the sheet is well advanced into the fuser, see step 4 under “Jam
382.”
6
C
M
Y
K
7
27
Clearing Media Jams (cont.)

Jams 372 & 380

OPEN FRONT COVER nnn: PAPER JAM
nnn = 372 or 380
1
2
3
28
Clearing Media Jams (cont.)

Jams 370, 373 & 383

OPEN DUPLEX COVER nnn: PAPER JAM
nnn = 370, 373, 383
1
2
or
or
29
Clearing Media Jams (cont.)
CAUTION! Fuser may be HOT!
If the sheet is trapped in the fuser, lift the top cover, reach in and push the fuser pressure release lever (1) towards the front and down, and pull out the sheet. Then let go of the fuser pressure release lever.
3
30
Clearing Media Jams (cont.)

Jam 371

OPEN DUPLEX COVER 371: PAPER JAM
1 Power off!
2
4
5
6
3
7
31
Clearing Media Jams (cont.)

Jam 391

OPEN FRONT COVER 391: PAPER JAM
1
2
4
5
6
3
32
Clearing Media Jams (cont.)

Jam 392

OPEN FRONT COVER 392: PAPER JAM
1
2
3
4
5
33
6
Clearing Media Jams (cont.)

Jam 390

CHECK MP TRAY 390: PAPER JAM
If the Sheet Has Just Begun to
Enter the Printer
1
If the Sheet Can’t Easily Be
Pulled Out from the Front
1
2
3
34

Changing Toner Cartridges

3
Toner Cartridge Order #s,
see page 3
Note: Use only Type C6 Toner.
REPLACE TONER nnn: XXXX* TONER EMPTY
* nnn: XXXX =
410: YELLOW 411: MAGENTA 412: CYAN 413: BLACK
1 Power off!
1 = Cyan 2 = Magenta 3 = Yellow 4 = Black
4 Make sure the lever is pulled
all the way forward before attempting to remove the toner cartridge!
2
5
Important!
Discard toner cartridges in accordance with local regulations!
35
Changing Toner Cartridges (cont.)
6
7
8
10
11
12
13
9
Important!
The TONER LOW message should disappear from the display. If it doesn’t, try printing a page. If it still doesn’t disappear, reinstall the toner cartridge.
36

Error Messages

Some of the more common error messages appear below. For additional error messages, see “Error Messages” under “Troubleshooting” in your on-line User’s Guide.
XXX TONER SENSOR ERROR
Appears on the second line of the display to indicate that the lever for the toner cartridge color indicated is not pushed all the way back.
What to Do
Open the cover. Push the lock lever toward the back of the printer as far as it will go. Close the cover. If this does not clear the message, call your local service dealer.
XXX TONER LOW
Appears on the second line of the display to indicate that color
XXX
toner cartridge is getting low.
Note:If you have changed the LOW
TONER item in the SYSTEM CONFIG MENU to STOP, the ATTENTION light will blink and you must either replace the toner cartridge immediately or press the ON LINE button to continue printing.
What to Do
Be sure you have a replacement toner cartridge (see page 3) on hand.
INSTALL NEW TONER nnn: XXXX TONER EMPTY
The toner cartridge indicated (XXX) has run out of toner.
What to Do
Replace the toner cartridge.
XXXX DRUM NEAR LIFE
Appears on the second line of the display to indicate that color
BLACK) image drum needs to be
(e.g,
XXXX
replaced.
What to Do
Replace the XXXX image drum. (See the instructions supplied with the new image drum.)
INSTALL ADDITIONAL MEMORY 420: MEMORY OVERFLOW
The amount of data in the file being printed has exceeded the printer’s memory.
What to Do
• Reduce the size of the file being printed (e.g., print the file as separate groups of pages instead of all the pages at one time).
• Install additional memory in the printer (see your on-line User’s Guide for more information).
37
Error Messages (cont.)
SET XXX ON MPTRAY AND PUSH ON-LINE SWITCH
The printer has received a job for printing from the Multi-Purpose Tray and no media is loaded in the tray.
What to Do
Load the requested media (XXX) in the Multi-Purpose Tray, then press ON LINE.
t NEAR END
Appears on the second line of the display to indicate that the media in tray t is almost out.
What to Do
Load more media in the tray before printing any large print jobs from that tray.
REMOVE THE PAPER 480: STACKER FULL
The stack of paper in the top (face down) output tray is blocking the printed sheets trying to exit the printer.
What to Do
Remove the stack of printed sheets from the top output tray.
REMOVE THE PAPER nnn: TRAY X UNSUITABLE SIZE
The paper in Tray X (e.g., 450: TRAY
1) is not a size that can be fed through
the tray.
What to Do
Replace the paper in the tray with an appropriate size.
38
Error Messages (cont.)
CHECK FUSER UNIT 320: FUSER UNIT MISSING
The fuser is not properly installed.
What to Do
Open the top cover and check the fuser:
1. Press down on the fuser to be sure it is firmly locked in place. The message should disappear.
Note: If the message still appears,
push the blue latches at either end of the fuser back (toward the printer cover hinge) and lift the fuser out, then lower it back into the printer, pushing it firmly down in place. You should feel the latches at either end engage.
2. Close the cover.
PRESS ONLINE SW INVALID DATA
CANCELLING JOB (USER DENIED)
The Job Accounting software has detected a print job from a user who is either
• not authorized to print
or
• trying to print a color job and only authorized to print black and white job.
What to Do
The user should contact the system Administrator to see if their authorization can be changed.
The hard disk drive is not available and job spooling cannot take place.
What to Do
Press the ON LINE button.
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Service & Support

First …
Consult the store where you purchased your printer.
OKI is a registered trademark of Oki Electric Industry Company, Ltd.
3M is a trademark or registered trademark of 3M.
AmEx is a registered trademark of American Express Co.
Avery is a registered trademark of Avery Dennison Corporation.
HammerMill is a registered trademark of HammerMill.
MasterCard is a registered trademark of MasterCard International, Inc.
VISA is a registered trademark of Visa.
Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and other countries.
Xerox is a trademark of Xerox Corporation.
Additional OKI
Resources
Available 24 hours a day,
7 days a week
• Visit our multilingual web site:
www.okidata.com.
• Visit
• Call 1-800-654-3282.
my.okidata.com.
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