C110
User’s Guide
59318501 my.okidata.com
Copyright © 2009 by Oki Data. All Rights Reserved
C110 User’s Guide
P/N 59318501, Revision 1.2
July, 2009
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its control.
The manufacturer also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide
will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not
necessarily constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this document as
accurate and helpful as possible, we make no warranty of any kind,
expressed or implied, as to the accuracy or completeness of the
information contained herein.
The most up-to-date drivers and manuals are available from the web
site: http://www.okiprintingsolutions.com.
Trademark Information
Oki is a registered trademark of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple
Computers Inc. Hewlett-Packard, HP, and LaserJet are registered
trademarks of Hewlett-Packard Company. Microsoft, MS-DOS and
Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or
trademarks of their proprietors.
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Take Care with Toner Powder
Emergency First Auid
! If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
! If inhaled, move the person to an open area for fresh air. Seek medical
attention.
! If it gets into the eyes, flush with large amounts of water for at least 15
minutes keeping eyelids open. Seek medical attention.
Spillage
Spillages should be treated with cold water and soap to help reduce risk of
staining skin or clothing.
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Contents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Getting Acquainted with Your Printer...................................................... 8
Space Requirements ......................................................................... 8
Printer Parts..... .... ... ... ... ... .... ... ... ... .................................................... . 9
The Control Panel ................................................................................ 11
The Indicators.................................................................................. 11
The Rotate Toner KEY.....................................................................12
The Cancel KEY .............................................................................. 13
The Printer Driver and Utility CD ..........................................................15
System Requirements...........................................................................16
2 Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Selecting Printer Driver Defaults........................................................... 18
Uninstalling the Printer Driver ............ .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... .. 19
Displaying Printer Driver Settings ......................................................... 20
Printer Driver Settings........................ .... ... ... ... .... ... ... ... ... .... ... ... ............21
Common Buttons............................................................................. 21
Basic Tab......... .... ................................................... ... .... ... ... ............22
Layout Tab....................................................................................... 22
Overlay Tab ..................................................................................... 23
Watermark Tab.................................... ... ......................................... 23
Quality Tab................. ... ... .... ... ... ... .... ... ............................................ 23
Version Tab......................................................................................23
3 Remote Panel Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Working with the Remote Panel Utility.................................................. 25
Introduction......................................................................................25
Opening the Remote Panel Utility....................................................25
Using the Remote Panel Utility........................................................25
Closing the Remote Panel Utility........................................................... 28
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4 Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Print Media............................................................................................30
Specifications................................................................................... 30
Types .................................................................................................... 31
Plain Paper (Recycled Paper).......................................................... 31
Thick Stock ......................................................................................32
Labels .............................................................................................. 33
Letterhead Stationery................. ... .... ... ... ... .... ... ... ............................ 34
Postcards......................................................................................... 35
Printable Area .......................................................................................36
Page Margins................................................................................... 36
Loading Media.................................... .... ... ... ... .... ... ... ... ... .... ... ... ... .........37
Tray 1 (Multipurpose Tray)............................................................... 38
Other Media..................................................................................... 40
Output Tray........................................................................................... 42
Media Storage.... ... .... ... ... ... ... .... ................................................... .... ... .. 43
5 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Toner Cartridges................................................................................... 45
General Information .................................. .... ... ... ... .........................45
Storing and Handling Toner Cartridges: .......................................... 45
Replacing a Toner Cartridge............................................................47
Replacing All Toner Cartridges at the Same Time...........................52
Imaging Cartridges....... ... ... ... .... ....................................................... ... .. 54
Replacing the Imaging Cartridge ..................................................... 54
The Fuser Unit ......................................................................................57
Replacing the Fuser Unit ........ .........................................................57
6 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Maintaining the Printer.......................................................................... 65
Cleaning the Printer ..............................................................................67
Exterior............................................................................................. 68
Interior..............................................................................................69
7 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Introduction ........................................................................................... 83
Preventing Media Misfeeds...................................................................84
Understanding the Media Path ............................................................. 85
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Indicator Messages...............................................................................86
Status Messages .............................................................................86
Warning Messages ......................................................................... 87
Error Messages................................................................................88
Service Message ................................. ... ... .... ... ... ... ... .... ... ... ... .... ... .. 89
Clearing Media Misfeeds ...................................................................... 90
Clearing Procedures........................................................................ 91
Solving Problems with Media Misfeeds.................................................98
Solving Other Problems........................................................................ 99
Solving Problems with Printing Quality .............................................. 101
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Printer Specifications ............... ... ... ... .... ............................................. 108
Consumable Life Expectancy Chart....................................................110
User-Replaceable Consumables ..................................................110
Service-Replaceable Consumables...............................................110
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Introduction
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Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
496 mm (19.5")
396 mm (15.6")
100 mm
(3.9")
Front View
(9.6")
245 mm
100 mm
(3.9")
127 mm
(5.0")
380 mm (14.9")
707 mm (27.8")
Side View
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275 mm (10.8")
100 mm
(3.9")
520 mm (20.5")
Printer Parts
The following drawings illustrate the parts of your printer referred to
throughout this guide, so please take some time to become familiar with
them.
Front View
1—Output tray
2—Control panel
3—Front cover
4—Tray 1 (Multipurpose tray)
5—Top cover
6—Fuser unit
7—Fuser separator levers
8—Fuser cover lever
9—Imaging cartridge
10—Toner cartridge
5
1
2
3
4
10
6
9
7
8
7
6
9
10
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Rear View
1—Power switch
2—Power connection
2—USB port
1
2
3
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The Control Panel
R
EADY
R
OTATE
T
ONER
A
TTENTION
C
ANCEL
EADY
OTAT E
ONER
YMCK
TTENTION
ANCEL
345
1—Ready indicator
2—Attention indicator
3—Rotate Toner key
4—Toner indicators
5—Cancel key
The Indicators
The indicators use five types of signals:
" Off
" On
" Slow blinking—1 blink every 2 seconds
" Blinking—1 blink per second
" Rapid blinking—2 blinks per second
1
2
Each of the indicators has the following basic meaning.
" Ready indicator
When lit, printing can be performed.
" Attention indicator
When lit or blinking, an error has occurred or there is a warning.
" Toner indicators
When blinking, the toner for the corresponding color is about to run out.
When lit, the toner in the corresponding color is empty.
In addition, printer warnings and errors may be indicated by combinations of
the various types of signals used by the indicators in the control panel
(indicator messages).
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For details on these indicator messages, refer to “Indicator Messages” on
page 86.
The Remote Panel Utility can also be used to check the printer status. For
details, refer to
“Working with the Remote Panel Utility” on page 25.
The Rotate Toner KEY
The Rotate Toner key allows you to switch the printer from normal operation
mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup
mode.
The mode that the printer enters depends on how long the Rotate Toner key
is held down.
Length of time that
the Rotate Toner key
is held down
Less than 5 seconds Change Toner mode 5 to 10 seconds Print Head Cleanup
More than 10 seconds Eject All Toner mode All indicators flash once after
Note When the printer is switched to any of these operation modes, the
magenta toner indicator lights up.
The Rotate Toner key is used in the following situations.
Mode that the printer
enters
mode
Indicators on the control
panel
All indicators blink once after
the key has been held down
for 5 seconds.
the key has been held down
for 10 seconds.
" When replacing a toner cartridge
" When replacing all toner cartridges at the same time
" When cleaning the print head window
When replacing a toner cartridge
Press the Rotate Toner key.
The printer enters Change Toner mode.
Note For details on replacing a toner cartridge, refer to “Replacing a
Toner Cartridge” on page 47.
Note To return to normal operation mode from Change Toner mode,
press the Cancel key.
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When cleaning the print head window
Hold down the Rotate Toner key for 5 seconds to 10 seconds.
The printer enters Print Head Cleanup mode.
Note For details on cleaning the print head window, refer to “Cleaning
the Print Head Window” on page 73.
Note To return to normal operation mode from Print Head Cleanup
mode, refer to “Cleaning the Print Head Window” on page 73.
Note Print Head Cleanup mode is a mode that allows the user to clean
the print head window more easily. The print head window is not
cleaned automatically.
When replacing all toner cartridges at the same time
Hold down the Rotate Toner key more than 10 seconds.
The printer enters Eject All Toner mode.
Note For details on replacing all toner cartridges at the same time, refer to
“Replacing All Toner Cartridges at the Same Time” on page 52.
Note To return to normal operation mode from Eject All Toner mode, press
the Clear key.
The Cancel KEY
The Cancel key allows you to:
" Continue a print job after addressing an error message
" Cancel a print job
" Reset the printer after a toner cartridge is replaced
Note For details on resetting the printer after replacing a toner cartridge,
refer to “Replacing a Toner Cartridge” on page 47.
Continuing a Print Job after an Error Message
You can continue a print job after correcting the following types of errors:
" No more media in the tray
" Media other than that set in the printer driver was fed into the printer
Note For details on the error messages, refer to “Indicator Messages” on
page 86.
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If any of the errors listed above occur, press the Cancel key to continue the
print job.
Cancelling a Print Job
You can cancel a print job that is currently being processed.
While data is being processed or printed (the green Ready indicator is
blinking), hold down the Cancel key for more than 5 seconds to cancel the
print job.
Both the Ready and Attention indicators blink when the print job is cancelled.
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The Printer Driver and Utility CD .
Drivers Use/Benefit
Windows Vista/Server 2008/XP/
Server 2003/2000
Windows Vista/Server 2008/XP/
Server 2003 for 64bit
Utilities Use/Benefit
Remote Panel Utility From the Remote Panel Utility, the
Documentation Use/Benefit
User’s Guide (this manual) This manual provides details on
These drivers give you access to all of
the printer features. For deta i l s, refer
“Displaying Printer Driver Settings”
to
on page 20.
current status of this printer can be
checked.
For details, refer to “Working with the
Remote Panel Utility” on page 25.
general daily operations, such as
using the drivers and control panel
and replacing consumables.
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System Requirements
" Personal computer
Pentium II: 400MHz or higher
" Operating System
– Microsoft Windows Vista Home Basic/Home Premium/Ultimate/
Business/Enterprise,
– Windows Vista Home Basic/Home Premium/ Ultimate/Business/
Enterprise x64 Edition,
– Windows Server 2008
– Windows Server 2008 x64 Edition
– Windows XP Home Edition/Professional (Service Pack 2 or later),
– Windows XP Professional x64 Edition
– Windows Server 2003
– Windows Server 2003 x64 Edition
– Windows 2000 (Service Pack 4 or later)
" Free hard disk space
256 MB or more
" RAM
128 MB or more
" CD drive
" I/O interface
USB Revision 2.0 and USB Revision 1.1 compliant port
Note The USB cable is not included with the machine.
Note This printer cannot be used as a shared printer.
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Using the Printer
Driver
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Selecting Printer Driver Defaults
Before you start working with your Printer, you are advised to verify and
change the default printer driver settings if necessary.
1 Choose the driver’s properties as follows:
– (Windows Vista/Server 2008)
From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers. Right-click the icon for this printer, and
then select Printing Preferences.
– (Windows XP/Server 2003)
From the start menu, select Printers and Faxes to display the Printers and Faxes directory. Right-click the icon for this printer, and select
Printing Preferences.
– (Windows 2000)
From the Start menu, select Settings and then Printers to display the
Printers directory. Right-click the icon for this printer, and select Print
ing Preferences.
2 Select the Basic tab. Select the default settings for your printer, such as
the default media format you use.
3 Click Apply.
4 Click OK to exit from the Printing Preferences dialog box.
-
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Uninstalling the Printer Driver
This section describes how to uninstall the printer driver if necessary.
Note You must have administrator privileges in order to uninstall the printer
driver.
Note If the User Account Control window appears when uninstalling on
Windows Vista or Server 2008, click the Allow button or the Continue
button.
Windows Vista/Server 2008/XP/Server 2003/2000
1 Close all applications.
2 Choose Uninstall Program as follows:
– (Windows Vista/Server 2008/XP/Server 2003)
From the Start, All programs menu, choose the item that contains
the printer utilities, and then Uninstall.
– (Windows 2000)
From the Start, Program menu, choose the item that contains the
printer utilities, and then Uninstall.
3 When the Uninstall dialog box appears, select the printer to be deleted,
and then click Uninstall button.
4 The printer driver will be uninstalled from your computer.
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Displaying Printer Driver Settings
Windows Vista/Server 2008
1 From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers.
2 Right-click the icon for this printer then select Printing Preferences.
Windows XP/Server 2003
1 From the start menu, select Printers and Faxes to display the Printers
and Faxes directory.
2 Right-click the icon for this printer and select Printing Preferences.
Windows 2000
1 From the Start menu, select Settings, and then click Printers to display
the Printers directory.
2 Right-click the icon for this printer and select Printing Preferences.
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Printer Driver Settings
Common Buttons
The buttons described below appear on each tab.
" OK
Click to exit the Properties dialog box, saving any changes made.
" Cancel
Click to exit the Properties dialog box without saving any changes made.
" Apply
Click to save all changes without exiting the Properties dialog box.
" Help
Click to view the help.
" Easy Set
Click Save to save the current settings. Specify a Name and Comment to
access the settings for use again later.
Name: Type in the name of the settings to be saved.
Comment: Add a simple comment to the settings to be saved.
Afterward, the saved settings can be selected from the drop-down list. To
change the registered settings, click Edit.
Select Default from the drop-down list to reset the functions in all tabs to their
default values.
" Printer View
Click this button to display an image of the printer in the figure area.
When this button is clicked, it changes to the Paper View button (when a tab
other than the Watermark tab or Quality tab is selected), the Watermark
View button (when the Watermark tab is selected), or the Quality View
button (when the Quality tab is selected).
Note This button does not appear on the Version tab.
" Paper View
Click the button to display a sample of the page layout in the figure area.
When this button is clicked, it changes to the Printer View button.
Note This button does not appear on the Watermark, Quality and Version
tabs.
" Watermark View
Click the button to display a preview of the watermark.
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When this button is clicked, it changes to the Printer View button.
Note This button appears only when the Watermark tab is selected.
" Quality View
Click the button to display a sample of the settings selected in the Quality tab.
When this button is clicked, it changes to the Printer View button.
Note This button appears only when the Quality tab is selected.
" Default
Click the button to reset the settings to their defaults.
Note This button does not appear on the Version tab.
Note When this button is clicked, the settings in the displayed dialog box
are reset to their defaults. The settings on other tabs are not changed.
Basic Tab
The Basic Tab allows you to
" Specify the orientation of the media
" Specify the size of the original document
" Select the output media size
" Register/edit custom paper sizes
" Zoom (expand/reduce) documents
" Specify the number of copies
" Turn on/off job collation
" Specify the paper source
" Specify the type of media
" Select the paper used for the front page
Layout Tab
The Layout Tab allows you to
" Print several pages of a document on the same page (N-up printing)
" Print a single copy for enlargement and print several pages
" Rotate the print image 180 degrees
" Specify image shift settings
Note Double-Sided printing is not available with this printer.
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Overlay Tab
Note Be sure to use overlays with print jobs with a media size and
orientation that matches the overlay form.
In addition, if settings have been specified for “N-up” in the printer
driver, the overlay form cannot be adjusted to match the specified
settings.
The Overlay Tab allows you to
" Select the form Overlay to use
" Add, edit or delete overlay files
" Print the form on all pages or only the first page
Watermark Tab
The Watermark Tab allows you to
" Select the watermark to be used
" Add, edit or delete watermarks
" Print the watermark on the background
" Print the watermark on only the first page
" Print multiple copies of the selected watermark on a single page
Quality Tab
The Quality Tab allows you to
" Specify whether to print in color or black and white
" Specify the color matching for printing documents
" Specify the resolution for the printout
" Select whether or not economy print is used
" Adjust the contrast (Contrast)
" Control the darkness of an image (Brightness)
" Adjust the saturation of printed image (Saturation)
" Adjust the sharpness of the printed image (Sharpness)
Version Tab
" The Version Tab allows you to view information about the printer driver.
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Remote Panel
Utility
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Working with the Remote Panel Utility
Introduction
The Remote Panel Utility shows information about the current status of the
printer and allows you to specify various settings such as the time until the
printer enters Energy Save mode.
Note In order to use the Remote Panel Utility, install it after installing the
printer driver.
Opening the Remote Panel Utility
Follow the procedure described below to start up the Remote Panel Utility.
1 Double-click the file Remote_Panel.exe, which is either on the desktop or
any other location on the computer.
(The Remote_Panel.exe is saved at the location specified when the
Remote Panel Utility was installed.)
The Remote Panel Utility icon appears in the Windows notification area
(right end of the taskbar).
2 Double-click the Remote Panel Utility icon that appears in th e notification
area.
Note When starting Remote Panel Utility again after it has been exited,
double-click the file Remote_Panel.exe.
Using the Remote Panel Utility
The following functions are available from the Remote Panel Utility.
Panel Tab
Remote Panel
" Status—Allows the current status of the printer to be checked.
" Display Configuration Page—Displays the configuration page. In addi-
tion, the contents of the configuration page can be saved as an INI file.
" Rotate Toner—Click the button to switch the prin ter to the selected
operation mode. The following two modes are available.
– Change Toner:Used when replacing a toner cartridge.
Select this mode, and then click the Rotate Toner button to switch
the printer to the Change Toner mode.
(Refer to “Replacing a T o ner Cartridge” on page 47.)
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– Eject All Toner:Used when replacing all toner cartridges at the
same time.
Select this mode, and then click the Rotate Toner button to switch
the printer to the Eject All Toner mode.
(Refer to “Replacing All Toner Cartridges at the Same Time” on
page 52.)
" P/H Clean Up—Click the button to switch the printer to the P/H Clean
Up mode.
Print Head Cleanup mode is a mode that allows the user to clean the
print head window more easily. The print head window is not cleaned
automatically.
(Refer to “Cleaning the Print Head Window” on page 73.)
Note The printer can also be switched to any of these operation modes
by pressing the Rotate Toner key on the printer.
Refer to “The Rotate Toner KEY” on page 12.
Set Default
" Apply—Click to send the settings specified for "Toner Low Message",
"Toner Out Stop", "Energy Save Time" and "Auto Continue" to the
printer.
" Toner Low Message—Specifies whether a printer indicator blinks or a
warning message appears in the status display box of the Remote
Panel Utility when toner is about to run out. If Off is selected, neither
of these notifications appear when the toner is about to run out.
" Toner Out Stop—Specifies whether or not printing stops when the
toner becomes empty.
" Energy Save Time—Set time to enter Energy Save mode when no
operation is performed.
" Auto Continue—If Off is selected, the next print job will not be per-
formed if a paper size error occurred in the printer, unless the Clear
key is pressed to cancel the error.
If On is selected, the next print job is sent if a paper size error
occurred in the printer, the error is automatically cancelled, and the
next print job is performed.
Calibration
" Start—Performs the calibration operation.
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User Service Tab
Top Adjustment—Allows the vertical print position to be finely adjusted.
Left Adjustment—Allows the horizontal printer position to be finely adjusted.
Transfer Power—Set the 2nd Transfer voltage for the Media type.
Service's Choice
" GDI Timeout—Specifies the amount of time until communication with
the printer times out.
" Energy Save—Specifies whether or not the Energy Save mode is
enabled. The length of time until the machine enters Energ y Save
mode can be specified from the Panel tab.
Note This menu is displayed only on the Americas model.
Flicker—Set fuser heater power.
Image Adj Param—Use when print quality is reduced in environments such
as high altitudes.
Print Pattern 1, Print Pattern 2—Prints a test pattern so the print result can be
checked. ttern can be printed with "Print Pattern 1", and a color test pattern
can be printed with "Print Pattern 2".
Download—Downloads the current printer settings and displays them in the
utility.
Upload—Sends the current utility settings to the printer.
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Closing the Remote Panel Utility
To close the Remote Panel Utility, right-click the Remote Panel Utility icon in
the Windows notification area (right end of the taskbar), and then choose
Exit.
Note When the Close button in the lower-right corner of the Remote Panel
Utility window is clicked, the window is closed, and the utility remains
miniaturized as an icon in the notification area. (The utility is not
closed.) Double-click the icon to open the Remote Panel Utility
window again.
Note Wait at least 5 seconds before opening the Remote Panel Utility again
after it has been closed.
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Media Handling
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Print Media
Specifications
Media Media Size
A4 8.2 x 11.7 210.0 x 297.0
B5 (JIS) 7.2 x 10.1 182.0 x 257.0
A5 5.9 x 8.3 148.0 x 210.0
Legal 8.5 x 14.0 215.9 x 355.6
Letter 8.5 x 11.0 215.9 x 279.4
Statement 5.5 x 8.5 139.7 x 215.9
Executive 7.25 x 10.5 184.2 x 266.7
Folio 8.25 x 13.0 210.0 x 330.0
Letter Plus 8.5 x 12.69 215.9 x 322.3
UK Quarto 8.0 x 10.0 203.2 x 254.0
Foolscap 8.0 x 13.0 203.2 x 330.2
Government Legal 8.5 x 13.0 215.9 x 330.2
B5 (ISO) 6.9 x 9.8 176.0 x 250.0
J-Postcard 3.9 x 5.8 100.0 x 148.0
Kai 16 7.3 x 10.2 185.0 x 260.0
Kai 32 5.1 x 7.3 130.0 x 185.0
Government Letter 8.0 x 10.5 203.2 x 266.7
16K 7.7 x 10.6 195.0 x 270.0
Oficio Mexico 8.5 x 13.5 215.9 x 342.9
Custom, Minimum* 3.6 x 7.7 92.0 x 195.0
Custom, Maximum* 8.5 x 14.0 216.0 x 356.0
Notes:* With thick stock
The minimum size is 3.6 x 7.25 inch (92.0 x 184.0 mm).
The maximum size is 8.5 x 11.7 inch (216.0 x 297.0 mm).
Inch Millimeter
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Types
Before purchasing a large quantity of special media, do a trial printing
with the same media and check the print quality.
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
Plain Paper (Recycled Paper)
Capacity Tray 1 Up to 200 sheets, depending on the paper
weight
Orientation Face up
Driver
Media Type
Weight 60 to 90 g/m² (16 to 24 lb bond)
Use plain paper that is
" Suitable for plain paper laser printers, such as standard or recycled office
paper.
Important!
Do not use the media types listed below. These could cause poor
print quality, media misfeeds, or damage to the printer.
Keep media between 15% and 85% relative humidity. Toner does
not adhere well to moist or wet p aper.DO NOT use plain papers that
are
Plain Paper
" Coated with a processed surface (such as carbon paper, and colored
paper that has been treated)
" Carbon backed
" Unapproved iron-on transfer media (such as heat-sensitive paper,
heat-pressure paper, and heat-press transfer paper)
" Cold-water-transfer paper
" Pressure sensitive
" Designed specifically for inkjet printers (such as superfine paper, glossy
film, and postcards)
" Already been printed on by another printer, copier, or fax machine
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" Dusty
" Wet (or damp)
" Layered
" Adhesive
" Folded, creased, curled, embossed, warped, or wrinkled
" Perforated, three-hole punched, or torn
" Too slick, too coarse, or too textured
" Different in texture (roughness) on the front and back
" Too thin or too thick
" Stuck together with static electricity
" Composed of foil or gilt; too luminous
" Heat sensitive or cannot withstand the fusing temperature (180°C
[356°F])
" Irregularly shaped (not rectangular or not cut at right angles)
" Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
" Acidic
" Any other media that is not approved
Thick Stock
Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.
You can print continuously with thick stock. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Capacity Tray 1 Up to 50 thick stock sheets, depending on
their thickness
Orientation Face up
Driver
Media Type
Weight
DO NOT use thick stock that is
Thick Stock 1
Thick Stock 2
Thick Stock 1: 91 to 160 g/m2 (25 to 42.6 lb bond)
Thick Stock 2: 161 to 209 g/m2 (42.7 to 55.6 lb bond)
" Mixed with any other media in the trays (as this will cause printer
misfeeding)
"
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Labels
CAUTION
Labels may stick to the fuser, causing them to peel off and media
misfeeds to occur.
A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:
" The face sheet must follow the plain paper specification.
" The face sheet surface must cover the entire carrier sheet, and no
adhesive should come through on the surface.
You can print continuously with label sheets. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Try printing your data on a sheet of plain paper first to check placement.
Check your application documentation for more information on printing labels.
Capacity Tray 1 Up to 50 label sheets, depending on
their thickness
Orientation Face up
Driver Media
Type
Use label sheets that are
Labels
" Approved for laser printers
33 - C110 User’s Guide
DO NOT use label sheets that
" Have labels that easily peel off or have parts of the label already removed
" Have backing sheets that have peeled away or have exposed adhesive
" Are precut or perforated
Letterhead Stationery
You can print conti nuously with letterhead. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Try printing your data on a sheet of plain paper first to check placement.
Capacity Tray 1 Up to 50 sheets, depending on their size and
thickness
Orientation Face up
Driver
Media Type
Letterhead
34 - C110 User’s Guide
Postcards
You can print continuously with postcard. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Try printing your data on a sheet of plain paper first to check placement.
Capacity Tray 1 Up to 50 postcards, depending on their
thickness
Orientation Face up
Driver
Media Type
Use postcards that are
" Approved for laser printers
DO NOT use postcards that are
" Coated
" Designed for inkjet printers
" Precut or perforated
" Preprinted or multicolored
Note If the postcard is warped, press on the warped area before putting
Postcard
it in Tray 1.
" Folded or wrinkled
35 - C110 User’s Guide
Printable Area
The printable area on all media sizes is up to 4.0 mm (0.157") from the edges
of the media.
a=4.0 mm (0.157")
Each media size has a specific printable area (the maximum area on which
the machine can print clearly and without distortion).
This area is subject to both hardware limits (the physical media size and the
margins required by the machine) and software constraints (the amount of
memory available for the full-page frame buffer). The printable area for all
media sizes is the page size minus 4.0 mm (0.157") from all edges of the
media.
Note When printing in color on legal-size media, the bottom margin is
mm (0.63").
16.0
Note
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to printable area constraints). If you can
custom-size your page in your application, use those sizes given for the
printable area for optimum results.
36 - C110 User’s Guide
Loading Media
1 OPen the ream of paper and take off the top and bottom sheets.
2 Holding a stack of approximately 200 sheets at a time, fan the stack to
prevent static buildup before inserting it in a tray.
Important!
Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single
media type except plain paper.
Continuous printing on media other than pl ain paper (such as
labels or thick stock) may adversely affect print quality or reduce
engine life.
Note When refilling media, first remove any media remaining in the tray.
Stack it with the new media, even the edges, then reload it.
CAUTION
Do not mix media of different types and sizes, as this will cause
media misfeeds.
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Tray 1 (Multipurpose Tray)
For details on the types and sizes of media that can be printed from Tray 1,
refer to
“Print Media” on page 30.
Loading Plain Paper
1 Open Tray 1.
Note If there is media in Tray 1,
remove it.
2 Slide the media guides to
provide more space between
them.
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3 Load the paper face up in the
tray.
Note Do not load paper above
mark. Up to 200
the
sheets (80 g/m2 [21 lb]) of
plain paper can be
loaded into the tray at
one time.
4 Slide the media guides against
the edges of the paper.
39 - C110 User’s Guide
Other Media
When loading media other than plain paper, set the media mode (Labels,
Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for
optimum print quality.
Loading Label Sheets/Letterheads/Postcards/Thick Stock
1 Open Tray 1.
Note If media has been loaded
into Tray 1, re move all media
from the tray.
2 Slide the media guides to
provide more space between
them.
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3 Load the media face up in the
tray.
Note Up to 50 sheets can be
loaded into the tray at
one time.
4 Slide the media guides against
the edges of the media.
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Output Tray
All media is fed out facing down into the output tray on top of the printer. This
tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m2 (21 lb)
paper.
Note If the media is stacked too high in the output tray, your prin ter may
experience media misfeeds, excessive media curl, or static buildup.
42 - C110 User’s Guide
Media Storage
" Keep media on a flat, level surface in its original wrapper until it is time to
load it.
Media that has been stored for a long time out of its packaging may dry up
too much and cause misfeeding.
" If media has been removed from its wrapper, place it in its original
packaging and store in a cool, dark place on a level surface.
" Avoid moisture, excessive humidity, direct sunlight, excessive heat (above
35°C [95°F]), and dust.
" Avoid leaning against other objects or placing it in an upright position.
Before using stored media, do a trial printing and check print quality.
43 - C110 User’s Guide
Replacing
Consumables
44 - C110 User’s Guide
Toner Cartridges
General Information
Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner inside the printer
or on yourself.
Note Install only new toner cartridges in your printer. If a used toner
cartridge is installed, then toner remaining amount may not be
accurate.
Note The toner is nontoxic. If you get toner on your skin, wash it off with
cool water and a mild soap. If you get toner on your clothes, lightly
dust them off . If some toner remains on your clothes, use coo l, not hot
water, to ri nse the toner off.
CAUTION
If you get toner in your eyes, wash it out immediately with cool
water and consult a doctor.
Important!
For the best results, use only genuine Oki toner cartridges.
Storing and Handling Toner Cartridges:
" Keep toner cartridges In their packaging until you’re ready to install them.
" Store toner cartridges In a cool, dry location away from sunlight (due to
heat).
45 - C110 User’s Guide
Important!
The maximum storage temperature is 35° C (95° F) and the
maximum storage humidity is 85% (noncondensing). If the toner
cartridge is moved from a cold place to a warm, humid place,
condensation may occur , degradi ng print quality. Allow the toner to
adapt to the environment for about one hour before use.
" Always keep toner cartridges level when handling or stroing them.
Important!
Do not hold, stand or store cartridges on their ends or turn them
upside down; the toner inside the cartridges may become caked or
unequally distributed.
" Keep toner cartridges away from salty air and corrosive gases such as
aerosols.
46 - C110 User’s Guide
Replacing a Toner Cartridge
Important!
Be careful not to spill toner while replacing a toner cartridge. If
toner spills, immediately wipe it off with a soft, dry cloth.
Note When a toner is empty, the toner indicator lights up.
1 Check the control panel to see which color of toner is empty.
As an example, the procedure for replacing the magenta toner cartridge is
described below.
Note If the toner becomes empty, the toner indicator lights up and the
empty toner cartridge is automatically moved so that it can be
replaced.
If this has occurred, skip step 2 and continue with step 3.
2 Use either operation described below to switch the printer to Change
Toner mode.
! Press the Rotate Toner key.
! On the Panel tab of the Remote Panel Utility, select Change Toner,
and then click the Rotate Toner button.
The printer enters Change Toner mode, and the magenta toner indica-
tor lights up.
Note With each additional press of the Rotate Toner key, the cyan,
black, then yellow toner cartridge moves so that they can be
replaced. The indicator for the toner cartridge that was moved
so that it can be replaced lights up.
Note To exit Chang e Toner mode, press the Clear key.
3 Open the front cover.
47 - C110 User’s Guide
Note Befor opening the front cover, open Tray 1 if it is not already open.
4 Check that the toner cartridge to be replaced has been moved to the front.
Note You can identify the toner cartridge by the color of the handle.
5 Pull down the handle on the toner cartridge until the toner cartridge is
unlocked and moves out slightly toward you.
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6 Remove the toner cartridge.
Note Do not manually rotate the toner cartridge carousel. In addition, do
not rotate the carousel with force, otherwise it may be damaged.
Important!
Do not touch the contact
indicated in the illustration.
CAUTION
Dispose of the empty toner cartridge according to your local
regulations. Do not burn the toner cartridge.
For details, refer to “General Information” on page 45.
7 Unpack the new toner cartridge.
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8 Shake the cartridge horiaontally
a few times to distribute the
toner.
Note Make sure that the toner
roller cover is securely
attached before shaking
the toner cartridge.
9 Remove the cover from the
toner roller.
Note Do not touch or scratch
the toner roller.
50 - C110 User’s Guide
10 Align the shaft on each end of
the toner cartridge with its
holders, and then insert the
cartridge.
Note Before inserting the toner
cartridge, make sure that
the color of the toner
cartridge to be installed is
the same as the label on
the toner cartridge
carousel.
Important!
Do not touch the contact
indicated in the illustration.
51 - C110 User’s Guide
11 Press in the toner cartridge until
it locks into place.
12 Close the front cover.
Note To replace the toner
cartridge for another
color, after the front cover
has been closed, check
that the indicator for the
toner to be replaced is lit
(if necessary, press the
Rotate Toner key), and
then replace the toner
cartridge as described in
steps 3 through 11.
13 Press the Cancel key to reset the printer and clear the indicator message.
Note The printer must complete a calibration cycle (less than 2 minutes)
after a toner cartridge has been replaced. If you open the top or
front cover before the printer is reset, the calibration stops, then
starts over again after the cover is closed.
Replacing All Toner Cartridges at the Same Time
CAUTION
Be careful not to spill toner while replacing a toner cartridge. If
toner spills, immediately wipe it off with a soft, dry cloth.
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By using the Eject All Toner mode, all toner cartridges can be replaced at the
same time.
1 Use either operation described below to switch the printer to Eject All
Toner mode.
! Hold down the Rotate Toner key for more than 10 seconds.
! On the Panel tab of the Remote Panel Utility, select E ject All Toner,
and then click the Rotate Toner button.
The printer enters Eject All T oner mode, and the magenta toner indica-
tor lights up.
Note To exit Eject All Toner mode, press the Clear key.
2 Perform the operations described in steps 3 through 11 of “Replacing a
Toner Cartridge” startin on page 47 to replace the magenta toner
cartridge.
3 Follow the same procedure to replace the cartridges for the cyan, black,
then yellow toners.
4 Press the Cancel key to reset the printer and clear the indicator message.
Note The printer must complete a calibration cycle (less than 2 minutes)
after a toner cartridge has been replaced. If you open the top or
front cover before the printer is reset, the calibration stops, then
starts over again after the cover is closed.
53 - C110 User’s Guide
Imaging Cartridges
Replacing the Imaging Cartridge
Important!
For the best results, use only genuine Oki imaging cartridges.
1 Open the top cover.
Note If there is paper in the output
tray, remove it, and then fold
up the output tray before
opening the top cover.
2 Grab the handle and lift it up
slightly to the back, and then
slowly pull the imaging cartridge
out vertically.
54 - C110 User’s Guide
CAUTION
Dispose of the used imaging cartridge according to your local
regulations. Do not burn the imaging cartridge.
3 Prepare the new imaging cartridge.
Important!
Do not touch the PC drum and the transfer belt on the imaging
cartridge.
4 Slowly insert the new imaging
cartridge vertically, and then
push it slightly down toward you
to finish installing the imaging
cartridge.
55 - C110 User’s Guide
5 Carefully close the top cover.
Note The printer must
complete a calibration
cycle (less than 2
minutes) after the
imaging cartridge has
been replaced. If you
open the top or front
cover before the printer is
reset, the calibration
stops, then starts over
again after the cover is
closed.
56 - C110 User’s Guide
The Fuser Unit
Replacing the Fuser Unit
Important!
For optimum print quality and performance, use on ly a genuine Ok i
fuser unit for your specific printer type.
1 Turn off the machine and
disconnect the power cord.
WARNING!
There are extremely hot parts within the machine. Before
replacing the fuser unit, wait about 20 minutes after turning off
the machine, and then check that the fusing section has reached
room temperature, otherwise, you may get burnt.
57 - C110 User’s Guide
2 Open the top cover.
Note If there is paper in the
output tray, remove it,
and then fold up the
output tray before
opening the top cover.
3 Push the blue handles back as
far as possible.
4 Grab the blue handles and lift
the fuser unit to remove it.
58 - C110 User’s Guide
Important!
Do not touch the matching
connectors of the fuser unit
and the machine.
5 Prepare a new fuser unit.
Note Be careful not to touch
the surface of the fuser
roller.
59 - C110 User’s Guide
a Pull the fuser separator
levers forward as far as pos-
sible.
b Remove the fuser separator
material, and then return the
fuser separator levers to their
original positions.
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Important!
Be careful not to touch the paper exit sensor and the surface of
the fuser roller in the fuser unit.
6 While lifting the fuser unit with
the blue handles (one on each
side), vertically insert the fuser
unit.
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Important!
Do not touch the paper exit
sensor on the fuser unit.
Important!
Do not touch the matching
connectors of the fuser unit
and the machine.
M
62 - C110 User’s Guide
7 After the fuser unit is firmly
installed, flip the blue handles
down toward you.
8 Carefully close the top cover.
9 Reconnect the power cord, and
turn on the machine.
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Maintenance
64 - C110 User’s Guide
Maintaining the Printer
CAUTION
Read all caution and warning labels carefully, making sure to
follow any instructions contained in them. These labels are
located on the inside of the printer’s covers and the interior of
the printer body.
Handle the printer with care to preserve its life. If dust and paper scraps
remain on the inside or outside of the printer, printer performance and print
quality will suffer, so the printer should be cleaned periodically. Keep the
following guidelines in mind.
WARNING!
Turn off the printer, unplug the power cord, and disconnect all
interface cables before cleaning. Do not spill water or detergent
into the printer; otherwise the printer will be damaged and an
electric shock may occur.
CAUTION
The fuser unit is hot. When the top cover is opened, the fuser unit
temperature drops gradually (on e ho ur wait time).
" Be careful when cleaning the inside of the printer or removing media
misfeeds, as the fuser unit and other internal parts may be very hot.
" Do not place anything on top of the printer.
" Use a soft cloth to clean the printer.
" Never spray cleaning solution directly on the printer’s surface; the spray
could penetrate through the air vents of the printer and damage the
internal circuits.
" Avoid using abrasive or corrosive solutions or solutions that contain
solvents (such as alcohol and benzene) to clean the printer.
" Always test any cleaning solution (such as mild detergent) on a small
inconspicuous area of your printer to check the solution’s performance.
65 - C110 User’s Guide
" Never use sharp or rough implements, such as wire or plastic cleaning
pads.
" Always close the printer’s covers gently. Never subject the printer to
vibration.
" Do not cover the printer immediately after using it. Turn it off and wait until
it cools down.
" Do not leave the printer’s covers open for any length of time, especially in
well-lit places; light may damage the imaging cartridge.
" Do not open the printer during printing.
" Do not tap media stacks on the printer.
" Do not lubricate or disassemble the printer.
" Do not tilt the printer.
" Do not touch the electrical contacts, gears, or laser devices. Doing so may
damage the printer and cause the print quality to deteriorate.
" Keep media in the output tray at a minimum level. If the media is stocked
too high, your printer may experience media misfeeds and excessive
media curl.
" Keep the printer level to avoid toner spillage.
" When lifting the printer, grasp the areas shown in the figure .
15 kg
33 lbs
" If you get toner on your skin, wash it off with cool water and a mild soap.
66 - C110 User’s Guide
CAUTION
If you get toner in your eyes, wash it out immediately with cool
water and consult a doctor.
" Make sure any parts removed during cleaning are replaced before you
plug in the printer.
Cleaning the Printer
CAUTION
Be sure to turn off the printer and unplug the power cord before
cleaning. However, be sure to turn on the printer when cleaning
the print head window.
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Exterior
R
EADY
R
OTATE
T
ONER
A
TTENTION
C
ANCEL
Control Panel
OTAT E
ONER
Ventillation Grill
EADY
TTENTION
ANCEL
YMCK
Exterior Housing
68 - C110 User’s Guide
Interior
Cleaning the Media Feed Roller
1 Open the top cover.
Note If there is paper in the
output tray, remove it,
and then fold up the
output tray before
opening the top cover.
2 Grab the handle and lift it up
slightly to the back, and then
slowly pull the imaging cartridge
out vertically.
69 - C110 User’s Guide
Important!
Do not touch the PC drum on the imaging cartridge.
Position the removed imaging cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging cartridge horizontal and place it where
it will not become dirty.
Do not leave the imaging cartridge removed for more than 15
minutes, and do not place the removed imaging cartridge in a
location where it would be exposed to direct light (such as
sunlight).
70 - C110 User’s Guide
3 Clean the media feed rollers (1, bottom view) by wiping them with a soft,
dry cloth.
CAUTION
The area around the fuser
unit is extremely hot.
Touching anything other
than the indicated levers
may result in burns. If you
get burned, immediately
cool the skin under cold
water, and then seek
professional medical
attention.
71 - C110 User’s Guide
Important!
Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller
(1, bottom view).
4 Slowly insert the imaging
cartridge vertically, and then
push it slightly down toward you
to finish reinstalling the imaging
cartridge.
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5 Carefully close the top cover.
Cleaning the Print Head Window
1 Use either operation described below to switch the printer to Print Head
Cleanup mode.
! Hold down the Rotate Toner key for 5 to 10 seconds.
! On the Panel tab of the Remote Panel Utility, click the P/H Clean Up
button.
The printer enters Print Head Cleanup mode, and the magenta toner indicator lights up.
Note It is not possible to exit Print Head Cleanup mode before the
operation is finished (even if the Clear key is pressed).
If the printer has incorrectly been switched to Print Head Cleanup
mode, perform steps 2 through 4, then steps 10 through 14
(skipping steps 5 through 9) to exit Print Head Cleanup mode.
2 Open the front cover.
Note Before opening the front
cover, open Tray 1 if it is
not already open.
The magenta toner cartridge has
been moved to the position from
where it can be replaced.
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3 Pull down the handle on the
toner cartridge until the toner
cartridge is unlocked and moves
out slightly toward you.
4 Remove the toner cartridge.
Note When the magenta toner
cartridge is removed, a
gap is created within the
printer so that the print
head window can easily
be cleaned.
Important!
Do not touch the contact
indicated in the illustration.
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5 Close the front cover.
The toner cartridge rotate within
the printer.
6 After the toner cartridges have
finished rotating and all
indicators on the control panel
begin blinking, open the top
cover.
7 Grab the handle and lift it up
slightly to the back, and then
slowly pull the imaging cartridge
out vertically.
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Important!
Do not touch the PC drum on the imaging cartridge.
Position the removed imaging cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging cartridge horizontal and place it where
it will not become dirty.
Do not leave the imaging cartridge removed for more than 15
minutes, and do not place the removed imaging cartridge in a
location where it would be exposed to direct light (such as
sunlight).
76 - C110 User’s Guide
8 Clean the print head window (1, bottom view) by wiping it with a soft, dry
cloth.
CAUTION
The area around the fuser
unit is extremely hot.
Touching anything other
than the indicated levers
may result in burns. If you
get burned, immediately
cool the skin under cold
water, and then seek
professional medical
attention.
77 - C110 User’s Guide
Important!
Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller
(1, bottom view).
9 Slowly insert the imaging
cartridge vertically, and then
push it slightly down toward you
to finish reinstalling the imaging
cartridge.
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10 Close the top cover.
11 Press the Clear key.
The blinking of all indicators stop, and the magenta toner indicator lights
up.
The toner cartridges rotate within the printer.
12 After the toner cartridges have
finished rotating, open the front
cover.
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13 Align the shaft on each end of
the toner cartridge with its
holders, and then insert the
cartridge.
Important!
Do not touch the contact
indicated in the illustration.
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14 Press in the magenta toner
cartridge until it locks into place.
15 Close the front cover.
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Troubleshooting
82 - C110 User’s Guide
Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
Preventing Media Misfeeds page 84
Understanding the Media Path page 85
Indicator Messages page 86
Clearing Media Misfeeds page 90
Solving Problems with Media Misfeeds page 98
Solving Other Problems page 99
Solving Problems with Printing Quality page 101
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Preventing Media Misfeeds
Make sure that...
" Media matches the printer specifications.
" Media is flat, especially on the leading edge.
" The printer is on a hard, flat, level surface.
" You store media in a dry location away from moisture and humidity.
" You always adjust the media guides in Tray 1 after inserting the media (a
guide that is not properly adjusted can cause poor print quality, media
misfeeds, and printer damage).
" Y ou load the media printing-side up in the tray (many manufacturers place
an arrow on the end of the wrapper to indicate the printing side).
Avoid...
" Media that is folded, wrinkled, or excessively curled.
" Double feeding (remove the media and fan the sheets—they may be
sticking together).
" Loading more than one type/size/weight of media in a tray at the same
time.
" Overfilling the trays.
" Allowing the output tray to overfill (the output tray has a 100-sheet
capacity—misfeeding may occur if you allow media to accumulate more
than 100 sheets at one time).
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Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
1
2
3
4
1 Output tray
2 Imaging cartridge
3 Toner cartridge carousel
4 Tray 1
5 Fuser unit
5
85 - C110 User’s Guide
Indicator Messages
The indicators on the control panel provide information about your printer and
help you locate each problem.
Status Messages
Status messages indicate the current condition of the printer.
The printer status also can be checked on the Remote Panel Utility. (Refer to
“Working with the Remote Panel Utility” on page 25.)
Ready
indicator
(green)
Off Off Power off None
Slow blinking Off Energy save mode None
On Off Ready to print None
Blinking Off Processing data None
On On Initializing (power on) None
Attention
indicator
(orange)
Condition Action
Printing
Canceling a print job
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Warning Messages
Ready
indicator
(green)
On Off Slow
On Off Blinking An unapproved toner
On Off Rapid
Blinking Off On Toner out
Attention
indicator
(orange)
Toner
indicator
(orange)
blinking
blinking
Condition Action
Toner near empty Prepare the new toner
cartridge is installed.
The installed toner
cartridge is of an
unapproved type.
»Note: This
message appears
when the Toner
Out Stop in the
Remote Panel
Utility is set to
Off.
On Slow
blinking
Off Slow
blinking
* Imaging cartridge
near end
* Tone r cartridge
memory error
* Video interface error Turn off the printer. After a
* Process caution Open and close the
* Imaging cartridge end Replace the imaging
cartridge.
Install a genuine Oki toner
cartridge.
Install a genuine Oki toner
cartridge..
Replace the toner
cartridge.
» Note: Printing can
continue, however, the
printing results are not
guaranteed.
Prepare the new imaging
cartridge.
Re-install the specified
toner cartridge.
few seconds, turn on the
printer.
printer’s covers.
If the error is not corrected,
turn off the printer. After a
few seconds, turn on the
printer.
cartridge.
* Differs depending on the toner status.
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Error Messages
These messages indicate errors which you must correct before a print job
can continue or the printer status return to “Ready”.
Ready
indicator
(green)
Off Rapid
Off On On The toner cartridge is
Slow
blinking
Slow blinking
alternately
Off Slow
Off Blinking * Front cover or top
Attention
indicator
(orange)
blinking
Slow
blinking
blinking
Toner
indicator
(orange)
On Toner out
Condition Action
» Note: This
message
appears when
the Toner O ut
Stop in the
Remote Panel
Utility is set to
On.
not installed.
Toner empty Replace the toner cartridge.
* Media empty Load media into Tray 1.
* Media size error
The size of paper
being printed on is
different from the
size of paper
specified in the
printer driver.
* Memory full Press the Cancel key.
cover is open.
* The imaging
cartridge is not
installed.
Replace the toner cartridge.
»Note: If Toner Out
Stop in the Remote
Panel Utility is set to
Off, printing can
continue.
However, the printing
results are not
guaranteed.
Install the all toner
cartridges.
Press the Cancel key to
cancel the error.
To print on paper of the size
specified in the printer
driver, load paper of the
correct size into Tray
then try performing the print
job again.
If the error is not corrected,
turn off the printer. After a
few seconds, turn on the
printer.
Close the front cover and
top cover.
Install the imaging
cartridge.
1, and
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Ready
indicator
(green)
Off Rapid
Off Rapid
Off On All
Attention
indicator
(orange)
blinking
blinking
* Differs depending on the toner status.
Toner
indicator
(orange)
* Media jam Clear the jam, close the
All
blinking
blinking
Condition Action
Process error Open and close the
Imaging cartridge
end
covers, and then continue
with the print job.
printer’s covers.
If the error is not corrected,
turn off the printer. After a
few seconds, turn on the
printer.
Replace the imaging
cartridge.
Service Message
This message indicates a more serious fault that can only be corrected by a
customer service engineer.
Ready
indicator
(green)
Rapid
blinking
Attention
indicator
(orange)
Rapid
blinking
Toner
indicator
(orange)
All blinking Fatal error Turn off the printer. After
Condition Action
a few seconds, turn on
the printer.
If the problem persists,
contact your vendor or
authorized service
provider.
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Clearing Media Misfeeds
To avoid damage, always remove misfed media gently , without tearing it. Any
pieces of media left in the printer, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misfed.
Important!
The image is not fixed on the media before the fusing process. If
you touch the printed surface, the toner may stick to your hands,
so be careful not to touch the print face when removing the misfed
media. Make sure not to spill any toner inside the printer.
CAUTION
Unfused toner can mess your hands, clothes, or anything else it
gets on.
If you accidentally get toner on your clothes, lightly dust them off
as best as you can. If some toner remains on your clothes, use
cool, not hot water, to rinse the toner off. If toner gets on your
skin, wash it off with cool water and a mild soap.
WARNING!
If you get toner in your eyes, wash it out immediately with cool
water and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel
persists, open and close the printer’s covers. This should clear the misfeed
message.
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Clearing Procedures
1 Open the top cover.
Note If there is paper in the
output tray, remove it,
and then fold up the
output tray before
opening the top cover.
2 Grab the handle and lift it up
slightly to the back, and then
slowly pull the imaging cartridge
out vertically.
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Important!
Do not touch the PC drum on the imaging cartridge.
Position the removed imaging cartridge horizontally as shows in
the illustration at the right.
Be sure to keep the imaging cartridge horizontal and place it where
it will not become dirty.
Do not leave the imaging cartridge removed for more than 15
minutes, and do not place the removed imaging cartridge in a
location where it would be exposed to direct light (such as
sunlight).
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3 Push the fuser separator levers
back as far as possible.
CAUTION
The area around the fuser
unit is extremely hot.
Touching anything other
than the indicated levers
may result in burns. If you
get burned, immediately
cool the skin under cold
water, and then seek
professional medical
attention.
M
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4 Remove any misfed media.
M
M
Note Raise the fuser unit cover
and remove the media.
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Important!
Do not touch the paper exit
sensor on the fuser unit.
Important!
Decreased print quality may
result if the surface of the
transfer roller is touched.
Be careful not to touch the
surface of the transfer roller.
M
95 - C110 User’s Guide
5 Return the fuser separator
levers to their original positions.
6 Slowly insert the imaging
cartridge vertically, and then
push it slightly down toward you
to finish reinstalling the imaging
cartridge.
M
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7 Carefully close the top cover.
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Solving Problems with Media Misfeeds
Note Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media.
Symptom Cause Solution
Several sheets go
through the printer
together.
Media misfeed
message stays on.
Media is
misfeeding.
Media is
misfeeding.
The front edges of
the media are not
even.
The media is moist
from humidity.
Some media remains
misfed in the printer.
The media is not
correctly positioned in
the tray.
The number of sheets
in the tray exceeds
the maximum
allowed.
The media guides are
not correctly adjusted
to the media size.
Warped or wrinkled
media is loaded in the
tray.
The media is moist
from humidity.
The recommended
label sheet is facing
the wrong way in
1.
Tray
Unsupported media
(wrong size,
thickness, type, etc.)
is being used.
The media feed roller
is dirty.
Remove the media and even up the
front edges, then reload it.
Remove the moist media and replace it
with new, dry media.
Recheck the media path and make
sure that you have removed all of the
misfed media.
Remove the misfed media and
reposition the media properly in the
tray.
Remove the excess media and reload
the correct number of sheets in the
tray.
Adjust the media guides in the Tray 1
to match the size of the media.
Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
Remove the moist media and replace it
with new, dry media.
Load the label sheets according to the
manufacturer’s instructions.
See “Print Media” on page 30
Clean the media feed roller.
For more details, refer to “Interior” on
page 69.
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Solving Other Problems
Symptom Cause Solution
Printer
power is not
on.
Printing
takes too
much time.
Blank pages
are printed.
The power cord is not
correctly plugged into the
outlet.
Something is wrong with the
outlet connected to the
printer.
The power switch is not
correctly turned on (I
position).
The printer is connected to
an outlet with a voltage or
frequency that does not
match the printer
specifications.
The printer is set to a slow
printing mode (for example,
thick stock).
The printer is set to power
saving mode.
The job is very complex. Wait. No action needed.
A toner cartridge for a
different region or an
unapproved toner cartridge is
installed.
One or more of the toner
cartridges are defective or
empty.
The wrong media is being
used.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Plug another electrical appliance into
the outlet and see whether it operates
properly.
Turn the power switch off (O position),
then turn it back to the on (I position).
Use a power source with the
specifications listed in appendix A,
“Technical Specifications.”
It takes more time to print with special
media. When using regular paper,
make sure that the media type is set
properly in the driver.
It takes time for printing to start in
power saving mode.
Install a genuine Oki toner cartridge
approved for your specific printer.
Check the toner cartridges. The image
will not print correctly or not at all, if the
cartridges are empty.
Check that the media type set in the
driver matches the media loaded in the
printer.
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Symptom Cause Solution
Not all pages
print.
Printer
resets or
turns off
frequently.
With N-up on
multiple
prints, the
output is
incorrect.
You hear
unusual
noises.
Media is
wrinkled.
The Cancel key was
pressed.
The tray is empty. Check that the trays are loaded with
A document is printed with an
overlay file which has been
created by an unsuitable
printer driver.
The power cord is not
correctly plugged into the
outlet.
A system error occurred. Contact T e chnical Support with the
Both the driver and the
application have been set for
collation.
The printer is not level. Put the printer on a flat, hard, level
There is a foreign object
stuck inside the printer.
The media is moist from
humidity or having water
spilled on it.
The media feed roller or fuser
unit is defective.
Unsupported media (wrong
size, thickness, type, etc.) is
being used.
Make sure no one pressed the Cancel
key while your job was printing.
media, in place, and secure.
Print the overlay file using a suitable
printer driver.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
error information.
For N-up on multiple prints, choose
Collate only in the driver’s Basic Tab.
Do not set collation in the application.
surface.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
See “Print Media” on page 30
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