Oki C 110 User Manual
C110
User’s Guide
59318501 my.okidata.com
Copyright © 2009 by Oki Data. All Rights Reserved
C110 User’s Guide
P/N 59318501, Revision 1.2
July, 2009
Every effort has been made to ensure that the information in this
document is complete, accurate, and up-to-date. The manufacturer
assumes no responsibility for the results of errors beyond its control.
The manufacturer also cannot guarantee that changes in software and
equipment made by other manufacturers and referred to in this guide
will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not
necessarily constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this document as
accurate and helpful as possible, we make no warranty of any kind,
expressed or implied, as to the accuracy or completeness of the
information contained herein.
The most up-to-date drivers and manuals are available from the web
site: http://www.okiprintingsolutions.com.
Trademark Information
Oki is a registered trademark of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple
Computers Inc. Hewlett-Packard, HP, and LaserJet are registered
trademarks of Hewlett-Packard Company. Microsoft, MS-DOS and
Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or
trademarks of their proprietors.
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Take Care with Toner Powder
Emergency First Auid
! If swallowed, give small amounts of cold water and seek medical
attention. DO NOT attempt to induce vomiting.
! If inhaled, move the person to an open area for fresh air. Seek medical
attention.
! If it gets into the eyes, flush with large amounts of water for at least 15
minutes keeping eyelids open. Seek medical attention.
Spillage
Spillages should be treated with cold water and soap to help reduce risk of
staining skin or clothing.
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Contents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Getting Acquainted with Your Printer...................................................... 8
Space Requirements ......................................................................... 8
Printer Parts..... .... ... ... ... ... .... ... ... ... .................................................... . 9
The Control Panel ................................................................................ 11
The Indicators.................................................................................. 11
The Rotate Toner KEY.....................................................................12
The Cancel KEY .............................................................................. 13
The Printer Driver and Utility CD ..........................................................15
System Requirements...........................................................................16
2 Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Selecting Printer Driver Defaults........................................................... 18
Uninstalling the Printer Driver ............ .... ... ... ... .... ... ... ... ... .... ... ... ... .... ... .. 19
Displaying Printer Driver Settings ......................................................... 20
Printer Driver Settings........................ .... ... ... ... .... ... ... ... ... .... ... ... ............21
Common Buttons............................................................................. 21
Basic Tab......... .... ................................................... ... .... ... ... ............22
Layout Tab....................................................................................... 22
Overlay Tab ..................................................................................... 23
Watermark Tab.................................... ... ......................................... 23
Quality Tab................. ... ... .... ... ... ... .... ... ............................................ 23
Version Tab......................................................................................23
3 Remote Panel Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Working with the Remote Panel Utility.................................................. 25
Introduction......................................................................................25
Opening the Remote Panel Utility....................................................25
Using the Remote Panel Utility........................................................25
Closing the Remote Panel Utility........................................................... 28
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4 Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Print Media............................................................................................30
Specifications................................................................................... 30
Types .................................................................................................... 31
Plain Paper (Recycled Paper).......................................................... 31
Thick Stock ......................................................................................32
Labels .............................................................................................. 33
Letterhead Stationery................. ... .... ... ... ... .... ... ... ............................ 34
Postcards......................................................................................... 35
Printable Area .......................................................................................36
Page Margins................................................................................... 36
Loading Media.................................... .... ... ... ... .... ... ... ... ... .... ... ... ... .........37
Tray 1 (Multipurpose Tray)............................................................... 38
Other Media..................................................................................... 40
Output Tray........................................................................................... 42
Media Storage.... ... .... ... ... ... ... .... ................................................... .... ... .. 43
5 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Toner Cartridges................................................................................... 45
General Information .................................. .... ... ... ... .........................45
Storing and Handling Toner Cartridges: .......................................... 45
Replacing a Toner Cartridge............................................................47
Replacing All Toner Cartridges at the Same Time...........................52
Imaging Cartridges....... ... ... ... .... ....................................................... ... .. 54
Replacing the Imaging Cartridge ..................................................... 54
The Fuser Unit ......................................................................................57
Replacing the Fuser Unit ........ .........................................................57
6 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Maintaining the Printer.......................................................................... 65
Cleaning the Printer ..............................................................................67
Exterior............................................................................................. 68
Interior..............................................................................................69
7 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Introduction ........................................................................................... 83
Preventing Media Misfeeds...................................................................84
Understanding the Media Path ............................................................. 85
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Indicator Messages...............................................................................86
Status Messages .............................................................................86
Warning Messages ......................................................................... 87
Error Messages................................................................................88
Service Message ................................. ... ... .... ... ... ... ... .... ... ... ... .... ... .. 89
Clearing Media Misfeeds ...................................................................... 90
Clearing Procedures........................................................................ 91
Solving Problems with Media Misfeeds.................................................98
Solving Other Problems........................................................................ 99
Solving Problems with Printing Quality .............................................. 101
8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Printer Specifications ............... ... ... ... .... ............................................. 108
Consumable Life Expectancy Chart....................................................110
User-Replaceable Consumables ..................................................110
Service-Replaceable Consumables...............................................110
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Introduction
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Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
496 mm (19.5")
396 mm (15.6")
100 mm
(3.9")
Front View
(9.6")
245 mm
100 mm
(3.9")
127 mm
(5.0")
380 mm (14.9")
707 mm (27.8")
Side View
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275 mm (10.8")
100 mm
(3.9")
520 mm (20.5")
Printer Parts
The following drawings illustrate the parts of your printer referred to
throughout this guide, so please take some time to become familiar with
them.
Front View
1—Output tray
2—Control panel
3—Front cover
4—Tray 1 (Multipurpose tray)
5—Top cover
6—Fuser unit
7—Fuser separator levers
8—Fuser cover lever
9—Imaging cartridge
10—Toner cartridge
5
1
2
3
4
10
6
9
7
8
7
6
9
10
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Rear View
1—Power switch
2—Power connection
2—USB port
1
2
3
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The Control Panel
R
EADY
R
OTATE
T
ONER
A
TTENTION
C
ANCEL
EADY
OTAT E
ONER
YMCK
TTENTION
ANCEL
345
1—Ready indicator
2—Attention indicator
3—Rotate Toner key
4—Toner indicators
5—Cancel key
The Indicators
The indicators use five types of signals:
" Off
" On
" Slow blinking—1 blink every 2 seconds
" Blinking—1 blink per second
" Rapid blinking—2 blinks per second
1
2
Each of the indicators has the following basic meaning.
" Ready indicator
When lit, printing can be performed.
" Attention indicator
When lit or blinking, an error has occurred or there is a warning.
" Toner indicators
When blinking, the toner for the corresponding color is about to run out.
When lit, the toner in the corresponding color is empty.
In addition, printer warnings and errors may be indicated by combinations of
the various types of signals used by the indicators in the control panel
(indicator messages).
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For details on these indicator messages, refer to “Indicator Messages” on
page 86.
The Remote Panel Utility can also be used to check the printer status. For
details, refer to
“Working with the Remote Panel Utility” on page 25.
The Rotate Toner KEY
The Rotate Toner key allows you to switch the printer from normal operation
mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup
mode.
The mode that the printer enters depends on how long the Rotate Toner key
is held down.
Length of time that
the Rotate Toner key
is held down
Less than 5 seconds Change Toner mode 5 to 10 seconds Print Head Cleanup
More than 10 seconds Eject All Toner mode All indicators flash once after
Note When the printer is switched to any of these operation modes, the
magenta toner indicator lights up.
The Rotate Toner key is used in the following situations.
Mode that the printer
enters
mode
Indicators on the control
panel
All indicators blink once after
the key has been held down
for 5 seconds.
the key has been held down
for 10 seconds.
" When replacing a toner cartridge
" When replacing all toner cartridges at the same time
" When cleaning the print head window
When replacing a toner cartridge
Press the Rotate Toner key.
The printer enters Change Toner mode.
Note For details on replacing a toner cartridge, refer to “Replacing a
Toner Cartridge” on page 47.
Note To return to normal operation mode from Change Toner mode,
press the Cancel key.
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When cleaning the print head window
Hold down the Rotate Toner key for 5 seconds to 10 seconds.
The printer enters Print Head Cleanup mode.
Note For details on cleaning the print head window, refer to “Cleaning
the Print Head Window” on page 73.
Note To return to normal operation mode from Print Head Cleanup
mode, refer to “Cleaning the Print Head Window” on page 73.
Note Print Head Cleanup mode is a mode that allows the user to clean
the print head window more easily. The print head window is not
cleaned automatically.
When replacing all toner cartridges at the same time
Hold down the Rotate Toner key more than 10 seconds.
The printer enters Eject All Toner mode.
Note For details on replacing all toner cartridges at the same time, refer to
“Replacing All Toner Cartridges at the Same Time” on page 52.
Note To return to normal operation mode from Eject All Toner mode, press
the Clear key.
The Cancel KEY
The Cancel key allows you to:
" Continue a print job after addressing an error message
" Cancel a print job
" Reset the printer after a toner cartridge is replaced
Note For details on resetting the printer after replacing a toner cartridge,
refer to “Replacing a Toner Cartridge” on page 47.
Continuing a Print Job after an Error Message
You can continue a print job after correcting the following types of errors:
" No more media in the tray
" Media other than that set in the printer driver was fed into the printer
Note For details on the error messages, refer to “Indicator Messages” on
page 86.
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If any of the errors listed above occur, press the Cancel key to continue the
print job.
Cancelling a Print Job
You can cancel a print job that is currently being processed.
While data is being processed or printed (the green Ready indicator is
blinking), hold down the Cancel key for more than 5 seconds to cancel the
print job.
Both the Ready and Attention indicators blink when the print job is cancelled.
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The Printer Driver and Utility CD .
Drivers Use/Benefit
Windows Vista/Server 2008/XP/
Server 2003/2000
Windows Vista/Server 2008/XP/
Server 2003 for 64bit
Utilities Use/Benefit
Remote Panel Utility From the Remote Panel Utility, the
Documentation Use/Benefit
User’s Guide (this manual) This manual provides details on
These drivers give you access to all of
the printer features. For deta i l s, refer
“Displaying Printer Driver Settings”
to
on page 20.
current status of this printer can be
checked.
For details, refer to “Working with the
Remote Panel Utility” on page 25.
general daily operations, such as
using the drivers and control panel
and replacing consumables.
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System Requirements
" Personal computer
Pentium II: 400MHz or higher
" Operating System
– Microsoft Windows Vista Home Basic/Home Premium/Ultimate/
Business/Enterprise,
– Windows Vista Home Basic/Home Premium/ Ultimate/Business/
Enterprise x64 Edition,
– Windows Server 2008
– Windows Server 2008 x64 Edition
– Windows XP Home Edition/Professional (Service Pack 2 or later),
– Windows XP Professional x64 Edition
– Windows Server 2003
– Windows Server 2003 x64 Edition
– Windows 2000 (Service Pack 4 or later)
" Free hard disk space
256 MB or more
" RAM
128 MB or more
" CD drive
" I/O interface
USB Revision 2.0 and USB Revision 1.1 compliant port
Note The USB cable is not included with the machine.
Note This printer cannot be used as a shared printer.
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Using the Printer
Driver
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Selecting Printer Driver Defaults
Before you start working with your Printer, you are advised to verify and
change the default printer driver settings if necessary.
1 Choose the driver’s properties as follows:
– (Windows Vista/Server 2008)
From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers. Right-click the icon for this printer, and
then select Printing Preferences.
– (Windows XP/Server 2003)
From the start menu, select Printers and Faxes to display the Printers and Faxes directory. Right-click the icon for this printer, and select
Printing Preferences.
– (Windows 2000)
From the Start menu, select Settings and then Printers to display the
Printers directory. Right-click the icon for this printer, and select Print
ing Preferences.
2 Select the Basic tab. Select the default settings for your printer, such as
the default media format you use.
3 Click Apply.
4 Click OK to exit from the Printing Preferences dialog box.
-
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Uninstalling the Printer Driver
This section describes how to uninstall the printer driver if necessary.
Note You must have administrator privileges in order to uninstall the printer
driver.
Note If the User Account Control window appears when uninstalling on
Windows Vista or Server 2008, click the Allow button or the Continue
button.
Windows Vista/Server 2008/XP/Server 2003/2000
1 Close all applications.
2 Choose Uninstall Program as follows:
– (Windows Vista/Server 2008/XP/Server 2003)
From the Start, All programs menu, choose the item that contains
the printer utilities, and then Uninstall.
– (Windows 2000)
From the Start, Program menu, choose the item that contains the
printer utilities, and then Uninstall.
3 When the Uninstall dialog box appears, select the printer to be deleted,
and then click Uninstall button.
4 The printer driver will be uninstalled from your computer.
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Displaying Printer Driver Settings
Windows Vista/Server 2008
1 From the Start menu, select Control Panel, and then click Hardware
and Sound to select Printers.
2 Right-click the icon for this printer then select Printing Preferences.
Windows XP/Server 2003
1 From the start menu, select Printers and Faxes to display the Printers
and Faxes directory.
2 Right-click the icon for this printer and select Printing Preferences.
Windows 2000
1 From the Start menu, select Settings, and then click Printers to display
the Printers directory.
2 Right-click the icon for this printer and select Printing Preferences.
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Printer Driver Settings
Common Buttons
The buttons described below appear on each tab.
" OK
Click to exit the Properties dialog box, saving any changes made.
" Cancel
Click to exit the Properties dialog box without saving any changes made.
" Apply
Click to save all changes without exiting the Properties dialog box.
" Help
Click to view the help.
" Easy Set
Click Save to save the current settings. Specify a Name and Comment to
access the settings for use again later.
Name: Type in the name of the settings to be saved.
Comment: Add a simple comment to the settings to be saved.
Afterward, the saved settings can be selected from the drop-down list. To
change the registered settings, click Edit.
Select Default from the drop-down list to reset the functions in all tabs to their
default values.
" Printer View
Click this button to display an image of the printer in the figure area.
When this button is clicked, it changes to the Paper View button (when a tab
other than the Watermark tab or Quality tab is selected), the Watermark
View button (when the Watermark tab is selected), or the Quality View
button (when the Quality tab is selected).
Note This button does not appear on the Version tab.
" Paper View
Click the button to display a sample of the page layout in the figure area.
When this button is clicked, it changes to the Printer View button.
Note This button does not appear on the Watermark, Quality and Version
tabs.
" Watermark View
Click the button to display a preview of the watermark.
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When this button is clicked, it changes to the Printer View button.
Note This button appears only when the Watermark tab is selected.
" Quality View
Click the button to display a sample of the settings selected in the Quality tab.
When this button is clicked, it changes to the Printer View button.
Note This button appears only when the Quality tab is selected.
" Default
Click the button to reset the settings to their defaults.
Note This button does not appear on the Version tab.
Note When this button is clicked, the settings in the displayed dialog box
are reset to their defaults. The settings on other tabs are not changed.
Basic Tab
The Basic Tab allows you to
" Specify the orientation of the media
" Specify the size of the original document
" Select the output media size
" Register/edit custom paper sizes
" Zoom (expand/reduce) documents
" Specify the number of copies
" Turn on/off job collation
" Specify the paper source
" Specify the type of media
" Select the paper used for the front page
Layout Tab
The Layout Tab allows you to
" Print several pages of a document on the same page (N-up printing)
" Print a single copy for enlargement and print several pages
" Rotate the print image 180 degrees
" Specify image shift settings
Note Double-Sided printing is not available with this printer.
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Overlay Tab
Note Be sure to use overlays with print jobs with a media size and
orientation that matches the overlay form.
In addition, if settings have been specified for “N-up” in the printer
driver, the overlay form cannot be adjusted to match the specified
settings.
The Overlay Tab allows you to
" Select the form Overlay to use
" Add, edit or delete overlay files
" Print the form on all pages or only the first page
Watermark Tab
The Watermark Tab allows you to
" Select the watermark to be used
" Add, edit or delete watermarks
" Print the watermark on the background
" Print the watermark on only the first page
" Print multiple copies of the selected watermark on a single page
Quality Tab
The Quality Tab allows you to
" Specify whether to print in color or black and white
" Specify the color matching for printing documents
" Specify the resolution for the printout
" Select whether or not economy print is used
" Adjust the contrast (Contrast)
" Control the darkness of an image (Brightness)
" Adjust the saturation of printed image (Saturation)
" Adjust the sharpness of the printed image (Sharpness)
Version Tab
" The Version Tab allows you to view information about the printer driver.
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Remote Panel
Utility
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Working with the Remote Panel Utility
Introduction
The Remote Panel Utility shows information about the current status of the
printer and allows you to specify various settings such as the time until the
printer enters Energy Save mode.
Note In order to use the Remote Panel Utility, install it after installing the
printer driver.
Opening the Remote Panel Utility
Follow the procedure described below to start up the Remote Panel Utility.
1 Double-click the file Remote_Panel.exe, which is either on the desktop or
any other location on the computer.
(The Remote_Panel.exe is saved at the location specified when the
Remote Panel Utility was installed.)
The Remote Panel Utility icon appears in the Windows notification area
(right end of the taskbar).
2 Double-click the Remote Panel Utility icon that appears in th e notification
area.
Note When starting Remote Panel Utility again after it has been exited,
double-click the file Remote_Panel.exe.
Using the Remote Panel Utility
The following functions are available from the Remote Panel Utility.
Panel Tab
Remote Panel
" Status—Allows the current status of the printer to be checked.
" Display Configuration Page—Displays the configuration page. In addi-
tion, the contents of the configuration page can be saved as an INI file.
" Rotate Toner—Click the button to switch the prin ter to the selected
operation mode. The following two modes are available.
– Change Toner:Used when replacing a toner cartridge.
Select this mode, and then click the Rotate Toner button to switch
the printer to the Change Toner mode.
(Refer to “Replacing a T o ner Cartridge” on page 47.)
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– Eject All Toner:Used when replacing all toner cartridges at the
same time.
Select this mode, and then click the Rotate Toner button to switch
the printer to the Eject All Toner mode.
(Refer to “Replacing All Toner Cartridges at the Same Time” on
page 52.)
" P/H Clean Up—Click the button to switch the printer to the P/H Clean
Up mode.
Print Head Cleanup mode is a mode that allows the user to clean the
print head window more easily. The print head window is not cleaned
automatically.
(Refer to “Cleaning the Print Head Window” on page 73.)
Note The printer can also be switched to any of these operation modes
by pressing the Rotate Toner key on the printer.
Refer to “The Rotate Toner KEY” on page 12.
Set Default
" Apply—Click to send the settings specified for "Toner Low Message",
"Toner Out Stop", "Energy Save Time" and "Auto Continue" to the
printer.
" Toner Low Message—Specifies whether a printer indicator blinks or a
warning message appears in the status display box of the Remote
Panel Utility when toner is about to run out. If Off is selected, neither
of these notifications appear when the toner is about to run out.
" Toner Out Stop—Specifies whether or not printing stops when the
toner becomes empty.
" Energy Save Time—Set time to enter Energy Save mode when no
operation is performed.
" Auto Continue—If Off is selected, the next print job will not be per-
formed if a paper size error occurred in the printer, unless the Clear
key is pressed to cancel the error.
If On is selected, the next print job is sent if a paper size error
occurred in the printer, the error is automatically cancelled, and the
next print job is performed.
Calibration
" Start—Performs the calibration operation.
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User Service Tab
Top Adjustment—Allows the vertical print position to be finely adjusted.
Left Adjustment—Allows the horizontal printer position to be finely adjusted.
Transfer Power—Set the 2nd Transfer voltage for the Media type.
Service's Choice
" GDI Timeout—Specifies the amount of time until communication with
the printer times out.
" Energy Save—Specifies whether or not the Energy Save mode is
enabled. The length of time until the machine enters Energ y Save
mode can be specified from the Panel tab.
Note This menu is displayed only on the Americas model.
Flicker—Set fuser heater power.
Image Adj Param—Use when print quality is reduced in environments such
as high altitudes.
Print Pattern 1, Print Pattern 2—Prints a test pattern so the print result can be
checked. ttern can be printed with "Print Pattern 1", and a color test pattern
can be printed with "Print Pattern 2".
Download—Downloads the current printer settings and displays them in the
utility.
Upload—Sends the current utility settings to the printer.
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Closing the Remote Panel Utility
To close the Remote Panel Utility, right-click the Remote Panel Utility icon in
the Windows notification area (right end of the taskbar), and then choose
Exit.
Note When the Close button in the lower-right corner of the Remote Panel
Utility window is clicked, the window is closed, and the utility remains
miniaturized as an icon in the notification area. (The utility is not
closed.) Double-click the icon to open the Remote Panel Utility
window again.
Note Wait at least 5 seconds before opening the Remote Panel Utility again
after it has been closed.
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Media Handling
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Print Media
Specifications
Media Media Size
A4 8.2 x 11.7 210.0 x 297.0
B5 (JIS) 7.2 x 10.1 182.0 x 257.0
A5 5.9 x 8.3 148.0 x 210.0
Legal 8.5 x 14.0 215.9 x 355.6
Letter 8.5 x 11.0 215.9 x 279.4
Statement 5.5 x 8.5 139.7 x 215.9
Executive 7.25 x 10.5 184.2 x 266.7
Folio 8.25 x 13.0 210.0 x 330.0
Letter Plus 8.5 x 12.69 215.9 x 322.3
UK Quarto 8.0 x 10.0 203.2 x 254.0
Foolscap 8.0 x 13.0 203.2 x 330.2
Government Legal 8.5 x 13.0 215.9 x 330.2
B5 (ISO) 6.9 x 9.8 176.0 x 250.0
J-Postcard 3.9 x 5.8 100.0 x 148.0
Kai 16 7.3 x 10.2 185.0 x 260.0
Kai 32 5.1 x 7.3 130.0 x 185.0
Government Letter 8.0 x 10.5 203.2 x 266.7
16K 7.7 x 10.6 195.0 x 270.0
Oficio Mexico 8.5 x 13.5 215.9 x 342.9
Custom, Minimum* 3.6 x 7.7 92.0 x 195.0
Custom, Maximum* 8.5 x 14.0 216.0 x 356.0
Notes:* With thick stock
The minimum size is 3.6 x 7.25 inch (92.0 x 184.0 mm).
The maximum size is 8.5 x 11.7 inch (216.0 x 297.0 mm).
Inch Millimeter
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