Oce North America TCS400 User Manual

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Océ TCS400

Self support guide

Océ Technologies B.V.

Trademarks

Products in this manual are referred to by their trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks of their respective companies.

Safety information

This manual contains the following safety information.

Instructions for safe use.

You are advised to read this information before you start to actually use the system.

Technical safety information such as safety data sheets can also be found in this chapter.

Where applicable, attentions are used throughout this guide to point out safety precautions to be taken.

Copyright

© 2003, Océ-Technologies B.V. Venlo, The Netherlands

All rights reserved. No part of this work may be reproduced, copied, adapted, or transmitted in any form or by any means without written permission from Océ.

Océ-Technologies B.V. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Further, Océ-Technologies B.V. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes.

Code number 1060012280

GB

Edition 2003-03

 

Contents

Chapter 1

Self support tips (GB)

What to do when a problem occurs 6

Correct a problem 6

What to do when you are not satisfied with the output quality 7

Achieve optimal output quality 7

Define the correct job settings for optimal output quality 9 Use the wizards to achieve optimal output quality 12

What to do when the system indicates a defective printhead 14

Use the Replace printhead wizard to change a defective printhead 14

What to do when you have problems with the sending of print jobs 15

Important points for the sending of print jobs 15

Chapter 2

Safety information (GB)

Instructions for safe use 18

Safety data sheets 21

EPA Energy Star® 24

Contents

3

4

Océ TCS400 Self support guide

Océ TCS400

Self-support guide

Chapter 1

Self support tips (GB)

5

What to do when a problem occurs

Correct a problem

When a problem occurs on your system, do the following

1Use the wizards

Use the on-line / off-line key (key 4 on the folded cover) on the printer operator panel to go off-line to the wizard selection screen.

2Use the user manual on the documentation CD-ROM for detailed descriptions about how to correct problems.

Use the wizards to correct problems

Use the wizards to do one of the following.

1Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media. Chapter 6 of the user manual includes complete information about how to use this wizard.

2Use the 'Change media type' wizard to change the media type defined on the system. Define the correct media for optimal output quality

3Use the 'Optimise print quality' wizard as a final option to correct the problems with the print quality. (see ‘Use the wizards to achieve optimal output quality’ on page 12)

4Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use the Replace printhead wizard to change a defective printhead’ on page 14)

5Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter 8 of the user manual includes complete information about this wizard.

6Use the 'Configure system' wizard to check the network settings. When you do not have a keyboard, mouse and monitor with your controller, you can also use the 'Configure system' wizard to clear the set memory. Chapter 3 of the user manual includes complete information about this wizard.

Use the user manual on the documentation CD-ROM to correct problems

When the information in this guide does not completely support you while you use the Océ TCS400, refer to the user manual on the user documentation CD-ROM for more information.

6

Océ TCS400 Self support guide

What to do when you are not satisfied with the output quality

Achieve optimal output quality

Introduction

The Océ TCS400 offers 2 methods to check the print quality.

Make a quality check print

Make a demo print.

On the system information card on the on-line screen of the printer, use the lower softkey for 'Demo prints' (key 6 on the folded cover) to enter the menu with the quality check print and the demo print.

Chapter 7 of the user manual includes a section about how to check the print quality.

When you are not satisfied with the output quality, use the following procedure

1First, make sure that you load and define the correct media type on the printer. Use the 'Change media type' wizard, to load a media roll and to change the media type defined on the system.

Then, make sure you define the correct media type for your job.

The following problems are never connected to media. Ignore the above steps for these problems and directly continue with step 3. (see ‘Important points for the sending of print jobs’ on page 15)

The length and width measurements are different from the original

The coloured lines are not well aligned

Missing sections in lines or stepped lines

Missing parts of characters

Drop-out caused by nozzle problems.

2Make sure you defined the correct print mode for your job. (see ‘Define the correct job settings for optimal output quality’ on page 9).

Self support tips (GB)

7

3Finally, when you have defined the correct media and the correct print mode, and you are still not satisfied with the output quality, use the wizards to achieve optimal output quality. (see ‘Use the wizards to achieve optimal output quality’ on page 12).

Chapter 7 of the user manual includes a table with recommended media types and print modes for the different types of jobs.

Chapter 7 of the user manual includes a table with a complete overview of the settings and the methods to correct specific problems with the output quality.

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Océ TCS400 Self support guide

Define the correct job settings for optimal output quality

Definition

To get optimal output quality, define the correct print modes.

Use the following order to define the print modes.

1Define the correct media settings.

The website http://supplies.oce.com includes information about the correct media settings for your jobs.

2Define the correct 'Colour mode'.

3Define the correct 'Print quality mode'.

4Define the correct 'Content mode'.

Chapter 7 of the user manual includes information about the recommended job settings for your jobs.

Define the correct colour mode

When

Then

 

 

The original is in colour and the

set the 'Colour mode' to 'Colour'

printed output requirement is colour

 

 

 

The original is in colour and the

set the 'Colour mode' to 'Greyscale'

printed output requirement is

 

greyscale

 

 

 

The original is greyscale

set the 'Colour mode' to 'Greyscale'

 

 

[1] Define the correct colour mode

Self support tips (GB)

9

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