Oce North America TCS400 User Manual
Océ TCS400
Self support guide
Océ Technologies B.V.
Trademarks
Products in this manual are referred to by their trade names. In
most, if not all cases, these designations are claimed as trademarks
or registered trademarks of their respective companies.
Safety information
This manual contains the following safety information.
■ Instructions for safe use.
You are advised to read this information before you start to
actually use the system.
Technical safety information such as safety data sheets can also
be found in this chapter.
■ Where applicable, attentions are used throughout this guide to
point out safety precautions to be taken.
Copyright
© 2003, Océ-Technologies B.V. Venlo, The Netherlands
All rights reserved. No part of this work may be reproduced, copied, adapted,
or transmitted in any form or by any means without written permission from
Océ.
Océ-Technologies B.V. makes no representation or warranties with respect to
the contents hereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose.
Further, Océ-Technologies B.V. reserves the right to revise this publication and
to make changes from time to time in the content hereof without obligation to
notify any person of such revision or changes.
Code number 1060012280
Edition 2003-03
GB
Contents
Chapter 1
Chapter 2
Self support tips (GB)
What to do when a problem occurs 6
Correct a problem 6
What to do when you are not satisfied with the output quality 7
Achieve optimal output quality 7
Define the correct job settings for optimal output quality 9
Use the wizards to achieve optimal output quality 12
What to do when the system indicates a defective printhead 14
Use the Replace printhead wizard to change a defective printhead 14
What to do when you have problems with the sending of print jobs 15
Important points for the sending of print jobs 15
Safety information (GB)
Instructions for safe use 18
Safety data sheets 21
EPA Energy Star® 24
Contents 3
4 Océ TCS400 Self support guide
Océ TCS400
Self-support guide
Chapter 1 Self support tips (GB)
5
What to do when a problem occurs
Correct a problem
When a problem occurs on your system, do the following
1
Use the wizards
Use the on-line / off-line key (key 4 on the folded cover) on the printer operator
panel to go off-line to the wizard selection screen.
2 Use the user manual on the documentation CD-ROM for detailed descriptions
about how to correct problems.
Use the wizards to correct problems
Use the wizards to do one of the following.
1 Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media.
Chapter 6 of the user manual includes complete information about how to use
this wizard.
2 Use the 'Change media type' wizard to change the media type defined on the
system. Define the correct media for optimal output quality
3 Use the 'Optimise print quality' wizard as a final option to correct the problems
with the print quality. (see ‘Use the wizards to achieve optimal output quality’
on page 12)
4 Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use
the Replace printhead wizard to change a defective printhead’ on page 14)
5 Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter
8 of the user manual includes complete information about this wizard.
6 Use the 'Configure system' wizard to check the network settings. When you do
not have a keyboard, mouse and monitor with your controller, you can also use
the 'Configure system' wizard to clear the set memory. Chapter 3 of the user
manual includes complete information about this wizard.
Use the user manual on the documentation CD-ROM to correct problems
When the information in this guide does not completely support you while you
use the Océ TCS400, refer to the user manual on the user documentation
CD-ROM for more information.
6 Océ TCS400 Self support guide
What to do when you are not satisfied with the output quality
Achieve optimal output quality
Introduction
The Océ TCS400 offers 2 methods to check the print quality.
■ Make a quality check print
■ Make a demo print.
On the system information card on the on-line screen of the printer, use the
lower softkey for 'Demo prints' (key 6 on the folded cover) to enter the menu
with the quality check print and the demo print.
Chapter 7 of the user manual includes a section about how to check the print
quality.
When you are not satisfied with the output quality, use the following procedure
1
First, make sure that you load and define the correct media type on the printer.
Use the 'Change media type' wizard, to load a media roll and to change the
media type defined on the system.
Then, make sure you define the correct media type for your job.
The following problems are never connected to media. Ignore the above steps
for these problems and directly continue with step 3. (see ‘Important points for
the sending of print jobs’ on page 15)
■ The length and width measurements are different from the original
■ The coloured lines are not well aligned
■ Missing sections in lines or stepped lines
■ Missing parts of characters
■ Drop-out caused by nozzle problems.
2 Make sure you defined the correct print mode for your job. (see ‘Define the
correct job settings for optimal output quality’ on page 9).
Self support tips (GB) 7
3 Finally, when you have defined the correct media and the correct print mode,
and you are still not satisfied with the output quality, use the wizards to achieve
optimal output quality. (see ‘Use the wizards to achieve optimal output quality’
on page 12).
Chapter 7 of the user manual includes a table with recommended media types
and print modes for the different types of jobs.
Chapter 7 of the user manual includes a table with a complete overview of the
settings and the methods to correct specific problems with the output quality.
8 Océ TCS400 Self support guide
Define the correct job settings for optimal output quality
Definition
To get optimal output quality, define the correct print modes.
Use the following order to define the print modes.
1 Define the correct media settings.
The website http://supplies.oce.com includes information about the correct
media settings for your jobs.
2 Define the correct 'Colour mode'.
3 Define the correct 'Print quality mode'.
4 Define the correct 'Content mode'.
Chapter 7 of the user manual includes information about the recommended
job settings for your jobs.
Define the correct colour mode
[1] Define the correct colour mode
When Then
The original is in colour and the
printed output requirement is colour
The original is in colour and the
printed output requirement is
greyscale
The original is greyscale set the 'Colour mode' to 'Greyscale'
set the 'Colour mode' to 'Colour'
set the 'Colour mode' to 'Greyscale'
[1] Define the correct colour mode
Self support tips (GB) 9
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