Oce North America LIGHTJET 500XL User Manual

Océ ½LightJet 500XL Maintenance Guide

Wide Format Digital Photo Printer

Revision A · January 2002

Océ Display Graphics Systems

© 2002 ALL RIGHTS RESERVED

Table of Contents

Copyright and Document History ............................................................... ii

Product Support, Documentation and Service .............................................. ii

Product Compliance and Standards .............................................................iv

1 LightJet 500XL Safety Information .................................... 1-1

Important Safety Information for Maintenance Personnel .......................... 1-1

2 Routine Maintenance Procedures....................................... 2-1

Preventative Maintenance Service Visits .................................................... 2-1

Cleaning Your LightJet

Media Load and Unload Area............................................................. 2-2

Output Pinch Rollers......................................................................... 2-2

Drum................................................................................................ 2-2

Light Shield....................................................................................... 2-3

Intake Air Filter ................................................................................. 2-3

Coalescing Filter................................................................................ 2-4

Power Distribution Checklist.................................................................... 2-5

Checking the Cooling System................................................................... 2-5

Clearing Media Jams................................................................................ 2-5

Load Jam........................................................................................... 2-5

Advance Jam ..................................................................................... 2-6

®

500XL................................................................ 2-1

3 Troubleshooting .................................................................. 3-1

®

Retrieving the LightJet

Log..................................................................... 3-1

Power-up Failures .................................................................................... 3-1

Electronic, Optical and Mechanical Failures .............................................. 3-2

Communication Failures.......................................................................... 3-4

Undesirable Artifacts on Media................................................................. 3-5

List of Tables

Table 1-1. LightJet® 500XL laser specifications....................................................... 1-1

LightJet 500XL Maintenance Guide ×

Copyright

© 2002 Océ. All rights reserved.

This document contains information proprietary to Océ, to its subsidiaries, or to third parties to
which Océ may have a legal obligation to protect such information from unauthorized disclosure,
use or duplication. Any disclosure, use, or duplication of this document or of any of the
information contained herein for other than the specific purpose for which it was disclosed is
expressly prohibited, except as Océ may otherwise agree to in writing. Due to continuing research
and product improvements, features or product specifications may change at any time without
notice.

Document History

Date Release Doc. No. Revision Revision Summary

January 22, 2002 Production 48058 A New product manual.

Product Support, Documentation and Service

For further information on documentation and support for your LightJet 500XL or for
information on other Océ Display Graphics Systems products, please contact:

Océ Display Graphics Systems
13231 Delf Place, #501
Richmond, British Columbia, Canada V6V 2C3
Phone: [phone] Fax: [phone]
Web: http://www.dgs.oce.com
Tech Support Site: http://www.dgs.oce.com/rgi/tech/index.html

Comments on this manual?
Please forward to the above address, marked “Attention: Technical Writer”.

Océ maintains a comprehensive support structure for its LightJet

®

customers. Upon installation of
your printer, you will be provided with the name of the sales and service office responsible for
your account. Record this information, along with the serial number of your LightJet 500XL.
Always report service problems to the office assigned to your account at installation. Contacting
the factory directly may cause unnecessary delays in resolving your service issue.

ii see copyright, disclosure, use and duplication information on pg ii 48058-A

Ø Copyright, Company Information and Laser Safety Standards Compliance

US and Canadian Customers:

Océ Display Graphics Systems Service: 1-800-456-3473
13231 Delf Place, Building #501 Fax: [phone]
Richmond, British Columbia, Canada Parts Orders:
V6V 2C3

European Customers:

Océ Display Graphics Systems Service Tel: [phone]
6 Waltham Park Service Fax: [phone]
Waltham Road Parts Inquiries: 44-0-1628-519736
White Waltham Parts Orders Fax: [phone]
Berkshire SL6 3TN
England

Asia Pacific Customers:

Océ Display Graphics Systems Service: 81-3-5484-8033
Grand Palace Tamachi 601 Fax: [phone]
4-9-18 Shibaura, Minato-ku
Tokyo, Japan 108-0023

Other:

Your regional distributor

When you call one of our customer service numbers you will be provided with telephone technical
support. Outside of office hours, you can leave a message and your call will be returned the next
working day. When you call, identify yourself as a LightJet

®

customer and provide the following

information:

§ The serial number of your LightJet 500XL

§ Your company name

§ Your telephone number

§ Nature of the problem

§ Your name

If we are unable to resolve your problem over the telephone, field engineers can be dispatched to
your site to conduct repairs. Service visits are paid for by the customer, either under a maintenance
agreement or by purchase order or prepayment. Time and material rates are charged for any
service not covered under a maintenance agreement. Before calling to report a problem, gather as
much information about the problem as possible and have it ready to provide to the customer care
center engineer. The more information you can provide initially, the more quickly the problem
can be corrected.

48058-A see copyright, disclosure, use and duplication information on pg ii iii

LightJet 500XL Maintenance Guide ×

Product Compliance and Standards

Electromagnetic Compatibility

This equipment generates, uses and radiates radio frequency energy and if not installed and used
as designed or intended, may cause interference to radio communications. This equipment has
been tested and found to comply with the limits for a Class A computing device. This equipment
has been designed to provide reasonable protection against such interference when operated in
residential and commercial environments. Operation of this equipment in a residential area may
cause interference, in which case the user, at his own expense, is required to take whatever
measures are required to correct the interference.

United States Of America – FCC

This device complies with Part 15 of the FCC

Operation is subject to the following

Rules.
two conditions:
harmful interference, and

(1) This device may not cause

(2) This device
must accept any interference received,
including interference that may cause
undesired operation.

European Community – EMC

This device complies with Class A/B emission limits in accordance with EN55022.
Electromagnetic compatibility – Emissions 89/336/EEC

Electromagnetic compatibility – Immunity 89/336/EEC

This Class A/B digital apparatus meets all

Canada - ICES-003

requirements of the Canadian Interference­Causing Equipment Regulations.

Cet appareil numerique de la classe A/B
respecte toutes les exigences du Reglement sur
le materiel brouilleur du Canada.

Electrical Safety

This equipment has been tested and found to comply with the following electrical safety
standards:

North America

Canada CSA 950

United States of America UL 1950

European Community

EN60950 Low Voltage Directive 73/23/EEC

EN60204-1 Machinery Directive 93/68/EEC

iv see copyright, disclosure, use and duplication information on pg ii 48058-A

Ø Copyright, Company Information and Laser Safety Standards Compliance

Laser Safety

This equipment is a Class 1 laser product which is safe under all operating conditions. The
following standards were used to evaluate compliance:

United States of America

Center for Devices and Radiological Health (CDRH) 21 CFR 1040

Canada and European Community

Safety of Laser Products EN60825-1

End of Section

48058-A see copyright, disclosure, use and duplication information on pg ii v