PMA–5/12 AND PMA–5/18 OWNER'S MANUAL ABOUT YOUR NU–VU® OVEN
ABOUT YOUR NU-VU® OVEN
NU-VU® as a product line has been in existence for over twenty-five years. Its units are in use throughout the
United States and Canada and have been exported to other parts of the world. NU-VU
and updates its equipment to improve the capabilities as new innovations become available. This enables the
user to obtain better and more useful results. NU-VU
®
currently manufactures an entire line of equipment in
®
continually modifies
Menominee, Michigan.
Seminars for both dealers and customers are available either on-site in Menominee, Michigan; at the dealer's
showroom; or on the customer's premises. Technical product information can be generated by customer
requested testing of various products.
NU-VU
®
has, over a period of time, developed a series of Ovens, Proofers, Steamers, Smokers and Warmers
designed to provide maximum performance with minimum energy requirements and care by the operator.
NU-VU
®
has combined quality construction, long life components, superior performance, multiple use
operation, and amplified operating procedures to produce the finest equipment available. This means the end
user has the best of ALL worlds.
NU-VU
®
equipment offers the widest range of options by the use of different air flow systems in conjunction
with heat, moisture, steam and smoke.
NU-VU® AIR OVENS, PROOFERS AND WARMERS:
NU–VU® can provide a wide range of equipment with any of the following features:
• Bakery Ovens with either INTERNAL or EXTERNAL STEAM generating capabilities. These
Ovens may be equipped with the NU-VU
• COOK-N-HOLD Ovens for either high temperature or low temperature operation, with moisture and
smoking capabilities.
• Low temperature Ovens with moisture and smoking capabilities.
• Steamer Ovens with high and low temperature capabilities.
• Multi-Ovens that dry bake, steam, and bake with steam.
• Bakery Proofer/Warmers with moisture and heat generating units with either manual fill or automatic
humidity systems.
• General purpose Proofer/Warmers for reconstituting, slow cooking, holding and/or steaming.
®
COOK-N-HOLD option for broader use.
NU-VU® MODELS PMA-5/12 AND PMA-5/18:
The Pizza Ovens of the NU-VU® PMA- series are electric and generally do not require ventilation hoods.
However, the ultimate decision as to hood requirements rests with local authorities. NU-VU
operating cost comparisons with gas convection ovens. This data was generated in conjunction with input from
Pacific Gas & Electric.
Based on standard assumptions as to operating conditions for each unit and costs supplied by Pacific Gas &
Electric, the NU-VU
®
PMA-5/12 and PMA-5/18 Pizza Ovens are comparable in operating cost to like-sized pan
table top gas convection ovens.
The PMA-5/12 and PMA-5/18 Pizza Ovens are specialty products from NU-VU
®
, and are designed specifically
for the rapid baking of pizzas. The PMA-5/12 measures 26½" wide, 29" deep, and will hold a 12" pizza on each
of its five baking decks. The PMA-5/18 measures 32 ⅝" wide, 36" deep, and will hold an 18" pizza on each of
its five baking decks. Both units stand 34½" high from the base.
Each unit contains a single 550° solid-state Temperature Control to regulate the electric Heat Elements in the
two interior Side Walls. Pizzas are baked on five separate Baking Decks that can be individually accessed
through the partitioned glass Door on the front of the unit. An external compartment contains five digitaldisplay Timer/Alarms to monitor the baking time for each Baking Deck; these Timers have a recall feature,
which allows you to simply keep repeating the original set baking time.
NU–VU® FOOD SERVICE SYSTEMS MENOMINEE, MICHIGAN 49858
(906) 863-4401 SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322 page 1
®
has done
ABOUT YOUR NU–VU® OVEN PMA–5/12 AND PMA–5/18 OWNER'S MANUAL
Since the air flow is in a directional pattern the baking times are reduced over conventional deck and tray ovens.
Actual baking times depend upon the Pizza recipe, baking temperature and environmental conditions.
The NU-VU
®
PMA-5/12 and PMA-5/18 Pizza Ovens are designed for the following:
A prospective customer may see a unit in operation as follows:
• At a dealer's showroom
• At an existing installation
• At the NU-VU
If contacted, NU-VU
®
manufacturing facility
®
will provide the information on the nearest location. In the event that a customer desires
to test a unit at his place of business, arrangements can be made based on a specifically defined program. In the
event that a customer wants to try a special product, arrangements can be made to determine what conditions are
necessary for baking so the customer can determine the suitability for his program.
CONSTRUCTION:
The NU-VU® PMA-5/12 and PMA-5/18 Pizza Ovens are constructed of stainless steel both inside and outside.
All of the frame members are welded to provide long life construction. Components such as temperature
controls, timers, switches, motors, heating elements and others are thoroughly tested before shipment. On-going
research and development projects are used to introduce the latest and most dependable parts.
SHIPMENT:
NU-VU® equipment is shipped directly from the factory or delivered from a dealer unless sold at a show or after
a test or demonstration. Unless otherwise agreed to by NU-VU
NU-VU
®
manufacturing facility in Menominee, Michigan. Shipping time may vary depending upon the original
shipping point, time of the year, and shipper or shippers used.
®
NU-VU
employs the latest accepted packaging standards to ensure that your equipment arrives in excellent
condition. However, damage may still occur due to accident or negligent handling. For this reason it is
necessary for the receiving party to immediately do a thorough inspection of the equipment when it arrives. NU-
®
VU
works closely with all of its customers in tracing shipments to speed deliveries and minimize handling.
* * * NOTICE * * *
NATIONAL SANITATION FOUNDATION GUIDELINES REQUIRE THAT ALL INTERIOR PARTS
BE REMOVABLE WITHOUT THE USE OF TOOLS. THIS EQUIPMENT HAS BEEN FACTORY
ASSEMBLED TO SAFELY ACCOMMODATE ROUGH HANDLING THROUGH SHIPMENT AND
ORIGINAL INSTALLATION. AFTER ANY MAINTENANCE, CLEANING OR REQUIRED SERVICE
WORK THE INTERIOR SHEET–METAL PARTS SHOULD BE RE–ASSEMBLED AND
FASTENED HAND–TIGHT ONLY
, BUT STILL REMAIN TIGHT ENOUGH TO PREVENT THE
MOVEMENT OR RATTLE OF PARTS.
®
freight is paid by the buyer F.O.B. from the
NU–VU® FOOD SERVICE SYSTEMS MENOMINEE, MICHIGAN 49858
page 2SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322 (906) 863-4401
PMA–5/12 AND PMA–5/18 OWNER'S MANUAL NU–VU® EQUIPMENT WARRANTY
NU-VU® EQUIPMENT WARRANTY
NU-VU® products are warranted against defects in workmanship and materials from the original date of
shipment only. NU-VU
the equipment. Any claim for such damage must be filed against the carrier or storage company. No other
express warranty, written or oral, applies. No person is authorized to give any other warranty or assume any
other liability on behalf of NU-VU
Your NU-VU
®
equipment warranty is limited to the following time periods for the original owner only:
PARTS LABOR
Inside the United States 12 Months 12 Months
All areas outside the United States 12 Months 12 Months
These time limits will apply in all cases unless prior arrangements have been made and agreed to in writing.
The NU-VU
®
equipment warranty is composed of the following:
PARTS:
This limited warranty covers certain electrical, electronic and mechanical parts for the time periods shown
above with the exception of those items detailed under Warranty Limitations. Customers who maintain an
open account may purchase against their account. MasterCard, Visa and American Express credit cards are
also accepted.
®
does not warrant against any damage that might occur during shipment or storage of
®
, except by written statement from an officer of NU-VU®.
The return of defective parts is required. The return of a defective part or component must be made prior to the
issuance of a credit on an open account. If a part that is returned tests satisfactory in the NU-VU
an authorized NU-VU
will be warranted for a period of 90 days provided they are installed and used in a manner authorized by NU-
®
VU
.
®
dealer or service agency, NU-VU® may withhold issuing credit. Replacement parts
®
factory or at
LABOR:
We require that you call our NU-VU® Service Department at (906) 863-4401 for service
authorization BEFORE
warranty. We may be able to solve your problem over the telephone, or we will schedule a warranty
service call by a reliable service agency in your area.
This warranty covers the replacement and installation of parts and components which are included
under PARTS for the time period listed above. This coverage is limited to the normal mileage
allowance for a maximum travel radius of up to fifty (50) miles, and the normal labor rate times the
allowable hours for performing the work as set forth in the following listing:
you call any service agency if you wish to claim a labor expense under this
NU–VU® FOOD SERVICE SYSTEMS MENOMINEE, MICHIGAN 49858
(906) 863-4401 SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322 page 3
NU–VU® EQUIPMENT WARRANTY PMA–5/12 AND PMA–5/18 OWNER'S MANUAL
NU-VU® FOOD SERVICE SYSTEMS
STANDARD TIME ALLOWANCES FOR WARRANTY REPLACEMENTS
Change performed Change time Test time Total time
Oven Motor/Rebalance Wheel 1 hr. ½ hr. 1½ hr.
Oven Heating Element 1 hr. ½ hr. 1½ hr.
Temperature Control ½ hr. ½ hr. 1 hr.
Temperature Sensor ½ hr. ½ hr. 1 hr.
Timers and/or Alarms ½ hr. 5 min. ½ hr.
Contactor/Relay ½ hr. 5 min. ½ hr.
Power Switch ¼ hr. 5 min. ¼ hr.
Indicator Light ¼ hr. 5 min. ¼ hr.
NU-VU® has determined that the listed times, which are based on the period necessary for a
trained service person to perform the work noted, are fair and reasonable. If a problem is not
diagnosed within a half hour, the service person must contact the NU-VU® Service
Department via telephone at (906) 863-4401. Additional time for problem solving will not be
allowed unless this procedure is followed. An appointment for servicing a unit should be set
up since time will not be allowed for waiting to service a unit. Unless the service person
justifies extra time for performing the work noted, charges for work performed by the service
person in excess of the allowed time shall either be billed to the owner of the equipment or
denied.
IMPORTANT: NU–VU® WILL NOT PAY FOR ANY SERVICE CALLS AS
WARRANTY WORK IF A NU–VU® AUTHORIZED SERVICE AGENCY
DETERMINES THAT YOUR UNIT IS SET UP AND OPERATING
PROPERLY!
WARRANTY LIMITATIONS:
NU-VU® will pay for parts and labor under warranty if there is a defective component, but
not for:
• Normal operational wear and tear on the following parts -
○ Light bulbs and fuses
○ Door gaskets, handles and catches
• Damage attributable to customer abuse, including -
○ Proofer water pan allowed to run dry and burn.
○ Proofer fan motor damaged from not following outlined Dry-Out Procedure.
○ Lack of regular cleaning or maintenance.
• Power supply problems, including -
○ Insufficient or incorrect voltage.
○ Damage to electrical components caused by a power surge or spike.
○ Incorrect installation (i.e., equipment not supplied with separate neutral or ground as required, or
incorrect location of high-voltage power leg for 240-volt 3-phase units).
○ Damage to electrical components resulting from use of an incorrect power supply cord or circuit
breaker.
• Operational problems resulting from customer’s failure to follow established procedures outlined in
the Owner’s Manual.
•A service call if nothing is found to be wrong (any returned parts work as per spec when tested).
NU–VU® FOOD SERVICE SYSTEMS MENOMINEE, MICHIGAN 49858
page 4SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322 (906) 863-4401
PMA–5/12 AND PMA–5/18 OWNER'S MANUAL NU–VU® EQUIPMENT WARRANTY
•Recalibration of temperature and humidity controls (all controls are carefully calibrated and tested at
our facility before shipment).
• Any equipment moved from the place of original installation unless NU-VU
continue the warranty after the relocation.
®
agrees in writing to
• Ongoing operational adjustments due to changing environmental conditions or normal wear and tear.
• Any overtime charges. NU-VU
equipment.
®
will pay straight time only for any work performed on NU-VU
Products must be installed and maintained in accordance with NU-VU® instructions. Users are
responsible for the suitability of the products to their application. There is no warranty against
damage resulting from accident, abuse, alteration, misapplication, inadequate storage prior to
installation, or improper specification or other operating conditions beyond our immediate control.
Claims against carrier damage in transit must be filed by the buyer; therefore, the buyer must inspect the product immediately upon receipt.
THIS WARRANTY DOES NOT COVER ADJUSTMENTS
DUE TO NORMAL ON-GOING USE OF THE UNIT!!!
®
PARTS RETURN PROCEDURE AND CONDITIONS:
The following procedure shall be followed for the return of parts to the factory for credit
consideration:
• All parts received by NU-VU
supplied by NU-VU
®
with the replacement part.
• Package all return parts securely so that in-transit damage cannot occur.
• Prepay shipment. Any parts returned collect will be refused by our receiving department. Credit will
be considered on proper returns only.
• As soon as parts are tested and confirmed to be defective credit will be issued against them.
• If the engineering test shows the component is not defective and is in good working condition it
may be returned to you along with your request for payment.
®
must have a completed RETURN AUTHORIZATION FORM as
NU–VU® FOOD SERVICE SYSTEMS MENOMINEE, MICHIGAN 49858
(906) 863-4401 SALES FAX (906) 863-5889 • SERVICE FAX (906) 863-6322 page 5
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