Nuance ScanSoft Dragon NaturallySpeaking - 11.0 Administrator Guide

Dragon Version 11

Dragon

Administrator Guide

Dragon Administrator Guide version 11

2010. Dragon version 11.0

This material may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes.

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Notice

Nuance Communications, Inc. is strongly committed to creating high quality voice and data management products that, when used in conjunction with your own company’s security policies and practices, deliver an efficient and secure means of managing confidential information.

Nuance believes that data security is best maintained by limiting access to various types of information to authorized users only. Although no software product can completely guarantee against security failure, Dragon Medical Enterprise Network Edition software contains configurable password features that, when used properly, provide a high degree of protection.

We strongly urge current owners of Nuance products that include optional system password features to verify that these features are enabled! You can call our support line if you need assistance in setting up passwords correctly or in verifying your existing security settings.

Published by Nuance Communications, Inc., Burlington, Massachusetts, USA

Visit Nuance Communications, Inc. on the Web at www.nuance.com. Visit Nuance Healthcare on the Web at www.nuance.com/healthcare.

Contents

Chapter 1: Introduction to Dragon 11 1

Getting started with Dragon 11.0 2

Dragon version 11 - What's New for administrator 3

Creating Windows shortcuts to User Profiles and Vocabularies 11

To create a shortcut to a User Profile and Vocabulary 11

Types of Paths 12

Using multiple acoustic models with a User Profile 13

Acoustic Optimization for User Profiles with BestMatch IV acoustic models 13

Multiple acoustic models and User Profiles on single and multi-core computers 13

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11 15

Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11 15

Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11 16

Installing, modifying and upgrading Dragon 19

Chapter 2: Preparing to Install Dragon 21

Preparing for an installation or upgrade 22

Installation restrictions 22

File Structure 22

Installation checklist 23

Upgrade checklist 24

Support Checklist 24

Dragon system requirements 25

Processor 25

Processor cache 25

Operating systems and RAM 25

Free hard disk space 26

Microphone 26

Sound card 26

Other requirements 26

Storage space required for User Profiles 28

Installing on or Upgrading to Windows Vista and Windows 7 30

Upgrade considerations 30

Roaming User Profiles in an MSIInstallation on Vista or Windows 7 30

Coexistence with other Dragon products 31

Coexistence with previous versions of Dragon 31

Coexistence with Dragon SDK Client Edition 31

Contents

Run Dragon SDK Client Edition 9.x on a computer with Dragon 11 31

Run Dragon 11 on a computer with Dragon SDK Client Edition Dragon 9.x 31

Chapter 3: Installing Dragon 33

Installing Dragon on a single computer 34

Sample custom installation of Dragon Medical 37

Preparing for the Roaming feature 37

Install Dragon 37

Setting the Dragon Options 38

Setting the Administrative Options: Roaming User Profiles 47

Setting the Administrative Options: Miscellaneous options 49

Setting the Administrative Options: Scheduled Tasks 50

Setting Auto-Formatting Options 50

Post Installation Tasks 53

Cleaning up after uninstalling Dragon 53

Dragon file structure 54

Turning off Dragon's use of Microsoft Active Accessibility Service 58

Choosinga Medical Vocabulary toSupport YourSpecialty 60

USand UKEnglish DragonMedical 60

Enhancing the privacy of patient data 66

Security Considerations 66

Chapter 4: Upgrading Dragon 69

Upgrading Dragon NaturallySpeaking or Dragon Medical 70

Installing on or Upgrading to Windows Vista and Windows 7 72

Upgrade considerations 72

Roaming User Profiles in an MSIInstallation on Vista or Windows 7 72

Upgrading multiple User Profiles 73

Using the User Profile Upgrade Wizard 73

User Profile Upgrade Wizard: Select the profile(s) to upgrade 73

User Profile Upgrade Wizard: Begin profile upgrading 76

Preparing to upgrade Roaming User Profiles 77

Step 1: Install Dragon 11 on the computer where you upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 77

Step 2:On the Dragon 9.x or 10.x end-user systems that use the Roaming feature 77

Step 3: On the central network storage location for the Dragon 9.x or 10.x Master Roaming User Profiles 77

Step 4: Copy the Dragon 9.x or 10.x Master Roaming User Profiles to the Dragon 11 client computer 78

Step 5: On the administrator system where you plan to upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 78

Upgrading master Roaming User Profiles 79

Contents

Step 1:Upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 79

Step 2: Clean up the Dragon 9.x or 10.x locations for master Roaming User Profiles (optional)

Step 3: Copy the Dragon 11 Master Roaming User Profiles to their network location (Optional)

Step 4: Upgrade end-user systems to Dragon 11 83

Upgrading multiple User Profiles 84

Using the User Profile Upgrade Wizard 84

User Profile Upgrade Wizard: Select the profile(s) to upgrade 84

User Profile Upgrade Wizard: Begin profile upgrading 87

Vocabularies Created by a Third Party (other than by Nuance) 87

Upgrading User profiles with third party vocabularies 87

Step 2: Upgrade a User Profile that uses a custom vocabulary 88

Step 3: Import custom words to the upgraded User Profile 88

Step 4: Export the customized vocabulary 88

Step 5: Use nsadmin or the Data Distribution tool to copy the vocabulary you export 89

Chapter 5: Installing Dragon using the Windows installer (MSI) 91

Overview of Installing Dragon using the Windows Installer (MSI) 93

Before You Begin 93

Finding the MSI Installer on the DVD 93

Windows Vista Notes 94

Overview of the Network Installation of Dragon from a Server 95

Overview of Pushing Client Installation from a Server 95

Support for SMS and Windows 2003 Server with Active Directory 95

Overview of Alternative Ways to Carry Out Administrative Installation 96

Modifying Roaming User Profile, Miscellaneous, Schedule Settings in the INI File 97

Understanding and applying the Roaming User Options 97

Editing Miscellaneous and Scheduled Task Settings in nsdefaults.ini File 103

Understanding Network and Connection Settings in roamingdef.ini File 107

Carrying Out an Administrative Installation with .bat File 109

Understanding the script in admininstall.bat 109

Modifying admininstall.bat 111

Install Dragon on an initial computer and choose the default settings 112

Extracting MSI/MST Files from the Dragon setup.exe 113

Extracting MSI/MST Files from setup.exe 113

Using .MSI/.MST Files for Custom Installations Example 116

Step1: Running setup.exe to Extract .MSI and .MST Files 116

Step 2: Passing MST File to setup.exe to Install Dragon 116

Installation using the Dragon installation process 118

Contents

Install the Same Configuration on Additional computers 120

Creating Custom Installation Using Microsoft Custom Install Wizard 122

Installing the Microsoft Custom Installation Wizard 122

Modifying setup Properties for Custom Installation 122

Installation using the Dragon command line 130

Running natspeak.exe to Set Options 131

Natspeak.exe command line reference 135

Other Actions You Can Take on Command Line 136

Modifying Default Installation Directory 137

Configuring Installation of Product Updates 138

Suppressing Reboot of the computer After Installation 139

Installing the same Roaming User Profile Configuration on Additional computer(s)

Revising Day/Time of Scheduled Tasks (Optional) 141

Configuring Local or On-Demand Install of Vocabularies/Text-to-Speech (Optional)

Installing only particular vocabularies locally, others on-demand 143

Installing Text-to-Speech feature 144

Upgrading Your Dragon Installation from the Command Line 145

Upgrading Roaming User Profiles 145

Step-by-Step Process for Upgrading Roaming User Profiles 147

Major and Minor Upgrades: Silent Upgrade 152

Overview of Silent Upgrade 152

GUIDs for uninstalling 152

Step-by-Step Upgrade Process 153

Using setup.exe for Upgrades 156

Using setup.exe for Silent Upgrades 156

Step-by-Step Command Line Installation with msiexec.exe 157

Finding the MSI Installer on the Dragon DVD 157

Install Dragon on Initial computer and Establish Configuration 157

Install Same Configuration on Additional computer(s) 157

Additional Options for Installations with msiexec.exe 160

Additional Options for Silent Installations 161

Modifying Default Installation Directory 161

Configuring Installation of Product Updates 161

Suppressing Reboot of computer After Installation 162

Installing the Same Roaming User Profile Configuration on Additional computer(s) 162

Launching Online Registration Form After Installation 163

Installing Some Vocabularies Locally and Others On Demand 163

140

143

Contents

Installing Text-to-Speech Feature 164

Reinstalling Dragon with Particular Set of Features 164

Setting Day/Time for Scheduled Tasks 165

Launching Online Registration Form After Installation 165

MSI Options Specific to Dragon 167

MSI Options for Installing Dragon Features/Advanced Options 171

MSI Options for Roaming User Profile, Tuning, and Data Collection Setup 174

Feature Variables to Set Through the ADDLOCAL or ADVERTISE Properties 177

Installing Visual C++ Runtime for Dragon 182

Manually Installing Visual C++ Runtime 182

Pushing an installation of the Visual C++ Runtime 182

Using an MSIfile to install the Visual C++ Runtime from a command line 183

Command Line Options for vcruntime.exe 183

Chapter 6: Configuring and using the Roaming feature and Roaming User Profiles 185

Setting up the Roaming feature 187

Overview of the Roaming feature 189

The relationship between the Master and the Local Roaming UserProfile 189

Advantages of the Roaming feature 189

Hosting Master Roaming User Profiles 190

Why the Master Roaming User Profiles should be in shared directories 190

Controlling user access to other user's profiles 191

Backing up your Master Roaming User Profiles 192

Setting up the Roaming feature 194

Creating a network storage location for the Master Roaming User Profiles 195

What to consider for the Master Roaming User Profile location 195

Using a networked computer or Windows file server 195

Using a HTTPor HTTPS web server 196

Where to install and configure Dragon 199

Installing Dragon where you plan to dictate using the Roaming feature 199

Installing Dragon on the same computer as your Master Roaming User Profiles 199

For more information on installing or upgrading Dragon 199

Storage space required for the Master and Local Roaming User Profiles 201

For each Master Roaming User Profile- on the network 201

For each computer where Dragon is installed 201

For each Local Roaming User Profile- on the client PC 201

How Dragon Synchronizes Master and Local Roaming User Profiles 203

What happens during synchronization 203

What files are synchronized 204

Contents

Estimating Network traffic caused by synchronization 207

Enabling the Roaming feature on each computer where a user will dictate 210

Step 1: Start Dragon 210

Step 2: If already Dragon is running, select Administrative Settings 210

Step 3: Turn on the Roaming feature 210

Step 4: Set the location of Master Roaming User Profiles 211

Step 5: Set location of Local Roaming User Profiles 211

Step 6: Set Roaming feature options 212

Notes: 213

Administrative Settings: Roaming tab 214

Administrative Settings: Roaming User Network Location 217

Display Name 217

Network Location—Address 217

Setting up HTTPConnection: HTTP Settings 219

Authentication 219

Connection 219

Firewall and Proxy Servers 220

Timeouts 220

Test Connection 221

Restore Defaults 221

Setting up secure web server connection: SSL Settings 222

Certificate Store 222

Open SSL 223

General 223

Test Connection 223

Restore Defaults 223

Testing and troubleshooting an HTTP connection 224

Troubleshooting test connections 224

Setting and selecting Roaming User Profile options 226

Roaming User Profile options on the Administrative Settings dialog box 226

Creating a Roaming User Profile on the local computer 231

Creating and training a new Roaming User Profile 232

Converting a non-roaming local User Profile into a Roaming User Profile 233

Dictating with a Roaming User Profile 234

Opening a Roaming User Profile 235

Using multiple dictation sources with a single User Profile 236

To add a new dictation source to a user profile 236

Running the Acoustic and Language Model Optimizer for Roaming User Profiles 237

Running the Acoustic and Language Model Optimizer on a multi-core computer 237

Contents

Running the Acoustic and Language Model Optimizer on a User Profile with two acoustic models 237

To run the Acoustic and Language Model Optimizer to optimize Roaming User Profiles 238

Controlling user access to other user's profiles 239

Making it easier for users to select their User Profiles 239

Configuring Internet Information Services and WebDAV for HTTP Roaming 242

Configuring Internet Information Servicesand WebDAV 243

Installing and configuring WebDAV on Internet Information Services 6.0 243

Installing and configuring WebDAV on Internet Information Services 7.0 244

Configuring Dragon internet roaming 246

Upgrading Roaming User Profiles:Overview 247

Step 1: Preparing to upgrade Roaming User Profiles 247

Step 2: Upgrading the User Profiles 248

Step 3: Upgrade the end-user systems 248

Chapter 7: Customizing and optimizing Vocabularies 249

Customizing Vocabularies with the Dragon Vocabulary Tool (Voctool) 250

Voctool command line examples 263

Definition: The language model 265

About language model slots 266

Storing language model information 266

Chapter 8: Customizing a User Profile 267

Adding words, commands, or vocabularies to User Profiles 268

Using the Data Distribution Tool 268

Creating the Data Distribution Directory 269

The Nsadmin utility for new words, vocabularies, and commands 276

Using paths with the nsadmin utility 284

Chapter 9: Maintaining a Dragon installation 285

Maintaining Installations 286

Using Acoustic and Language Model Optimizer and Scheduler Tools 287

Running Acoustic and Language Model Optimizer on Non-Roaming User Profiles 287

Running the Acoustic and Language Model Optimizer on a multi-core computer 287

To run the acoustic and language model optimizers on non-Roaming User Profiles: 288

Running Acoustic and Language Model Optimizer on Roaming User Profiles 288

Removing One or More Optimization Schedules 290

Exporting and Importing User Profiles 291

Exporting User Profiles 291

Importing User Profiles 291

Handling Dragon Error Messages 292

Working with the Usability Log 293

Contents

Accessing the Dragon Knowledge Database 294

Hardware Compatibility List 295

Managing user administrative privileges 296

Chapter 10: Working with Custom commands 297

Managing and Securing Custom Commands 298

Using the Convert XML to DAT tool 299

Using the MyCommands Protection Utility 301

Chapter 11: Commands that perform actions based on the application state 303

Using Structured Commands 304

Structured Command Samples 305

Importing Sample Structured Commands 307

Chapter 12: Configuring administrative features in Dragon 309

Summaries of Administrative Settings Dialog Boxes 310

Administrative Settings: Roaming tab 311

Administrative Settings: Roaming User Network Location 314

Display Name 314

Network Location—Address 314

Administrative Settings: Miscellaneous tab 316

Notes 318

Administrative Settings: Scheduled Tasks tab 319

Accuracy Tuning 319

Data Collection 319

Glossary 321

.DRA files (definition) 323

Accuracy Center(definition) 324

Accuracy Tuning (definition) 325

Acoustic Optimizer (definition) 326

Advanced Scripting (definition) 327

Commands-only Vocabulary (definition) 328

Command Browser (definition) 329

Correction menu (definition) 330

Command Mode (definition) 331

Correction-only mode (definition) 332

Data Distribution Tool (definition) 333

Dictation Box (definition) 334

Dictation Mode (definition) 335

Dictation Source (definition) 336

DragonPad (definition) 337

Contents

Hidden Mode (definition) 338

Language Model optimization (definition) 339

Language Model Optimizer (definition) 340

Normal Mode (definition) 341

Numbers mode (definition) 342

QuickStart (definition) 343

Recognition Modes (definition) 344

Roaming User (definition) 345

Spell Mode (definition) 346

User Profile (definition) 347

Chapter 1: Introduction to

Dragon 11

Dragon version 11 contains new features and improvements that enhance your ability to talk to, control, and interact with your computer. This section contains general information on Dragon and information on the exciting new features of Dragon 11.

Getting started with Dragon 11.0 2

Dragon version 11 - What's New for administrator 3

Creating Windows shortcuts to User Profiles and Vocabularies 11

Using multiple acoustic models with a User Profile 13

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11 15

Dragon Administrator Guide version 11

Getting started with Dragon 11.0

Dragon version11.0 - What's New for administrators

This section describes the new administrator features of Dragon Version 11.0. For more information about Dragon Medical, see

http://www.nuance.co.uk/healthcare/dragonmedical/

For more information about Dragon NaturallySpeaking, see

http://www.nuance.com/naturallyspeaking/

Dragon on the Web The Nuance Web site (www.nuance.com) gives you access to many resources, including

Frequently Asked Questions, usage tips, customer stories, Customer Service information, Technical Support content, and a detailed comparison between Dragon editions.

Installing, modifying and upgrading Dragonand Installation checklists

View information on the different ways to install, modify, and upgrade Dragon.

Setting up the Roaming feature

The

Roaming

feature lets users dictate with Dragon from different network locations and dif-

ferent computers without having to create and train individual User Profiles at each location

Adding words,commands, or vocabularies to User Profiles

You use the nsadmin command line utility and the Dragon

Data Distribution Tool

when you want to make new words, customized vocabularies or new commands available to all User Profiles on a particular Dragon installation.

Customizing Vocabularies with the Dragon Vocabulary Tool

You use the Dragon

Voctool

to customize a vocabulary by adding new words and by optimizing

the language model.

Using the Convert XML to DAT tooland the MyCommands Protection Utility

n Use the n With the

Convert XML to DAT tool

to convert any XML files of commands to DAT format.

MyCommands Protection Utility

, you can prevent unauthorized Dragon users

from editing the commands by locking access to the file.

Using Structured Commands

Dragon Professional, Medical, and Legal editions - include an extension to Text-and-Graphics commands that let you to set the values of variables in text blocks based on voice input.

Dragon system requirements

Dragon 11 is compatible with Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008

Chapter 1: Introduction to Dragon 11

Dragon version 11 - What's New for administrator

The following table lists details about the new features and changes in Dragon 11 in the following categories:

n Accuracy and speed improvements n New User Interface n Productivity enhancements n Other improved features and changes

Accuracy and speed improvements

Reduced training time for recorder-based User Profiles

With improvements to recognition accuracy in version 11, the minimum reading time required to train Dragon with portable digital recorders is reduced from 15 to 4 minutes. These improvements save time when creating a new User Profile or adding a device to an existing profile.

See "About using a portable recorder" in the Dragon Help for details.

Open User Profiles dialog box optimized for Roaming

Dragon 11 provides a new default method for displaying Roaming User Profiles in the Open User Profiles dialog box, which enables faster display of User Profiles and grouping them into

folder structures. This setting saves time when using the Roaming feature, and allows for easier navigation and organization at sites with a large number of Roaming User Profiles and network paths.

Administrators can still configure Dragon to display the classic Open User Profiles dialog box. The new setting shows all directories listed in the Location of User Profile, as shown in this

example:

Dragon Administrator Guide version 11

Easier access to recent profiles, shortcuts

n The Open Recent User Profile menu is improved to show up to 10 recent User Profiles and to

give faster access for large networked Dragon installations. The menu now also includes options to select an alternate Vocabulary or Dictation Source if they are defined for the User Profile.

n In addition, now administrators and users can create Windows Shortcuts to Roaming User

Profiles.

Adding directories of Roaming User Profiles to the Acoustic and Language Model Optimizer Scheduler:

Now administrators can schedule Acoustic and Language Model optimization for User Profiles based on logical directory groupings, such as department or site. Group scheduling was not possible in prior versions of Dragon because the scheduler only accepted a top-level directory for processing User Profiles. Now administrators can create subdirectories of User Profiles and schedule Acoustic and Language Model optimization for all profiles in the subdirectory. See "Schedule Accuracy Tuning - Select Frequency" in the Dragon Help version 11 for details.

See the Dragon Help version 11 for more information on new ways of displaying Roaming User Profiles and grouping profiles into folder structures.

New userinterface

Redesigned DragonBar and menus

The DragonBar and its menus are redesigned in this release for greater ease of use and to show the status of Text Control, Recognition Modes, better status messaging, and more. The DragonBar also features a single visual area for all items that change status as a user dictates.

Text Control Indicator

Chapter 1: Introduction to Dragon 11

The Text Control Indicator shows the current level of dictation, selection, and formatting sup-

port. When a user dictates, they either have Full Text Control (a green checkmark ) or Basic

Text Control (a gray checkmark ). Previoius versions of Dragon indicated the current dictation support level with the Select-and-Say indicator (a green ball ).

Recognition Modes

Recognition Mode indicators display next to the Text Control Indicator to identify Dragon's recognition modes - Normal, Dictation, Commands, Numbers, and Spell Mode.

Here are some other key changes.

Restructured menus

The menus are restructured to be more intuitive and provide easier access to the features a user needs most. For example, the former NaturallySpeaking menu that contained mostly commands for User Profiles (formerly called user files), is now called the Profile menu and focuses more specifically on commands a user can use with their User Profile. The Words menu is renamed the Vocabulary menu and has all Vocabulary-related commands organized there. The Accuracy Center is moved from the Tools menu to the Help menu. The following table provides a summary of the new and old menu names in Dragon 11 :

Dragon11 menu name Dragon 10 menu name

Profile NaturallySpeaking Tools Tools Vocabulary Words Modes Words Audio Sound Help Help

Redesigned Control menu

Dragon's Control menu is clearer about how a user can display Dragon, such as Docked to Top or Bottom, or Floating, and provides direct access to Dragon Options. Also, the former Close command is now clearly labeled "Exit Dragon".

See the Dragon Help for more information on the DragonBar, the Text Control indicator, Full Text Control, Basic Text Control, Recognition modes, Restructured menus, and other changes.

Productivity enhancements

Playback options added to the Text-to-Speech Options

The Text-to-Speech tab of the Options dialog box is renamed Playback/Text-to-Speech and the following Playback options are added:

Dragon Administrator Guide version 11

n options to control playback/rewind/fast forward speed (in %) n options to control playback/rewind/fast forward volume (in %)

See "The Options dialog box Text-to-speech tab" in the Dragon Help for details.

Other improved features and changes

Selecting a language when installing Dragon 11

When installing Dragon 11 , Dragon uses the primary language for the product. An administrator cannot install Dragon using a language that is different than the primary language. For example, when installing Dragon 11 , Professional English version, Dragon installs using English as thelanguage of the user interface.

If an administrator attempts to use the /l option with setup.exe to install Dragon 11 using a non-primary language, the installation process ignores the /l option.

Chapter 1: Introduction to Dragon 11

Upgrading User Profiles to Dragon 11

Dragon 11 supports upgrading User Profiles from versions 9, 9.1, 9.5, 9.6, 10.0, and 10.1. An administrator cannot upgrade User Profiles from earlier versions to Dragon 11 .

An administrator updates User Profiles after Dragon 11 is installed on a computer. Dragon User Profiles can no longer be upgraded during installation, as was possible in previous versions of Dragon NaturallySpeaking.

After installing Dragon 11 , in the Open User profile dialog box, if an administrator selects a User Profile that needs to be updated, Dragon displays a dialog that gives the administrator the option of upgrading the User Profile now (by pressing OK) or upgrading the User Profile later (by pressing Cancel).

If the administrator selects OK, Dragon displays the User Profile Upgrade Wizard which lets the administrator select a destination for the upgraded profiles and start the upgrade process.

When an administrator upgrades a User Profile, if DRA data is available for the User Profile, the data is processed during the upgrade. The total amount of data that is processed is equivalent to 30 minutes of data or less, depending on how much data is available. The upgrade process will try to use the latest 30 minutes of data.

The User Profile Upgrade Wizard provides the administrator with the opportunity to schedule acoustic optimization. This allows additional DRA data beyond the initial 30 minutes, to be processed. The User Profile Upgrade Wizard updates one User Profile at a time.

If the administrator upgrades User Profiles from Dragon version 10, and the profiles contain Australian, Indian, or Southeast Asian acoustic models, the upgrade process maps the vocabularies from UK English to the appropriate dialect-specific vocabulary.

Note: If a user is using Dragon version 8.x or earlier, they can re-use custom words and commands in Dragon 11 . However, vocabularies from version 8.x cannot be upgraded.

1. In Dragon 8.x or earlier, export the custom words and commands

2. In Dragon 11 , create a new User Profile

3. In Dragon 11 , import the custom words and commands

See the Dragon Help for information on exporting and importing custom words and commands.

Controlling updates to the acoustic model of a User Profile

Dragon 11 includes the Save acoustic information option in the Roaming tab of the Admin- istrative Setting dialog. The Save acoustic information option is only available when the Roaming feature is enabled.

An administrator selects the Save acoustic information option to make sure that acoustic information is saved along with a local User Profile. The option is enabled by default. By saving the acoustic information, any corrections a user makes will be immediately available after they close and re-open the User Profile. Setting this option also ensures that the corrections will be synchronized between the Local and Master Roaming User Profile if an administrator enables the Always copy acoustic information to network option.

This option is turned on by default

Dragon Administrator Guide version 11

If an administrator disables the Save acoustic information option, the .usr and .sig files created during dictation sessions, are not saved. When an administrator runs the ACO on the master User Profile, the User Profile is not updated with the acoustic data from the dictation sessions.

If the Save acoustic information option is always enabled, different .usr and .sig files will exist on each computer that a user dictates on. Dragon will behave differently on each of the computers. This will be the case until the administrator runs ACO on the master User Profile.

The Save acoustic information option applies to Roaming User Profiles that the user opens directly from the local cache (for example, in disconnected mode when the master User Profile is not available).

The Save acoustic information option does not apply to non-Roaming User Profiles that the user opens when the Roaming feature is enabled.

A user can open non-Roaming User Profiles when the Roaming feature is enabled if the admin- istrator has enabled opening of local profiles.

The Save acoustic information option does not affect the saving of vocabularies. The user can perform vocabulary optimization operations, such as adding and deleting words, changing word properties, etc. Dragon saves these changes to the local cache and then up loads the changes to the master User Profile.

See How Dragon Synchronizes Master and Local Roaming User Profiles for more information on what happens during synchronization between Master and Local Roaming User Profiles.

See Setting and selecting Roaming User Profile options for more information about options an administrator can set to copy acoustic data to the network.

Enabling the QuickStart feature

Administrators can no longer enable the QuickStart feature when they install Dragon 11 . The installation wizard no longer includes an option for enabling this feature. Users set the QuickStart feature of Dragon after an administrator installs Dragon on a computer.

See Installing Dragon on a single computer for more information on installing Dragon.

Using two acoustic models with a User Profile

If the computer that a user dictates on meets certain system requirements, Dragon 11 , will use two acoustic models (instead of one) with a User Profile. Using two acoustic models instead of one increases recognition and dictation accuracy. Acoustic models that can be added in pairs to a User Profile are called BestMatch IV models.

See Using multiple acoustic models with a User Profile for more information.

New Options setting, Require "Click" to select hyperlinks

By default, in Dragon 11 , a user must say "Click" and the name of a hyperlink to open it. For example, on aWeb page with a link for "Directions", a user says "click directions". This change prevents inadvertent selection of hyperlinks by voice. The "Require Click" option is on by default for hyperlinks in Dragon 11.

See "Require "Click" to select hyperlinks" in the Dragon Help for details.

Administrative Settings always enabled

Chapter 1: Introduction to Dragon 11

Dragon now keeps the Administrative Settings menu item available even when a User Profile is open. In Dragon 11, when a user chooses Tools >Administrative Settings, if a User Profile is open Dragon offers to close it so that the user can continue to the Administrative Settings dialog box. In Dragon 10, the Administrative Settings command was greyed out and unavailable when a User Profile was open.

Using the Commands Only and the Empty Dictation Vocabularies in Dragon 11

Dragon 11 does not include the Commands Only Vocabulary. An administrator cannot upgrade User Profiles from Dragon versions 9 or 10 that use the Com-

mands Only Vocabulary to Dragon 11 unless a Commands Only vocabulary has already been installed using the Vocabulary installer.

An administrator cannot upgrade User Profiles from editions earlier than Dragon Professional, Legal, and Medical versions 9 or 10 that use the Empty Dictation Vocabulary to Dragon 11 .

No Username and password required for Accuracy Tuning and Data Collection

In Dragon 11 the Accuracy Tuning and Data Collection tasks no longer require a Windows username and password to work. Scheduling Accuracy Tuning will help Dragon learn from a user's dictation and make recognition more accurate. If a user chooses to participate in the Data Collection program, the user’s dictation data is sent to Nuance for research purposes, to help make future versions of Dragon more accurate. Remember to schedule these tasks for a time when the computer will be turned on, all User Profiles are closed, and Dragon is not on. Make sure any Roaming User Profile data is saved to the master Roaming User Profile before the ACO runs.

See "Accuracy Tuning and Data Collection" in the Dragon Help for details.

Scheduling Accuracy optimization, Tuning, or data collection

Default schedules for Accuracy, Tuning, and Data Collection tasks are now set during the Dragon 11 installation process. This means that these tasks are always scheduled.

The ability to schedule these tasks during the User Profile creation process depends on how the Let the user choose when to run Accuracy Tuning and Data Collection option is set for a custom Dragon installation.

If the Let the user choose when to run Accuracy Tuning and Data Collection option remains checked (the default), after Dragon installs, task schedules can be set during the User Profile creation process. If the option is unchecked, task schedules cannot be set during the User Profile creation process; in this case, the settings selected by the administrator will always be in effect.

See the Dragon Help for more information.

Dragon Administrator Guide version 11

Australian, Indian, and Southeast Asian vocabularies

In Dragon 11 , Australian (AUS), Indian (IND), and Southeast Asian (SEA) vocabularies are separate languages with dialect-specific acoustic models and dialect-specific vocabularies.

See Using Australian, Indian and Southeast Asian for more information on updating 9.x and 10.x User Profiles that contain Australian, Indian and Southeast Asian acoustic models to Dragon 11 .

Teens Vocabulary is no longer available in version 11

Dragon 10 contained a vocabulary called the Teens vocabulary. In Dragon 11 , the Teens vocabulary is no longer available. In version 11, you create User Profiles for Teens by selecting.the '13 or under' age group and the US English vocabulary in the Profile Creation wizard. User profiles created in version 10 for Teens will be upgraded to the US English vocabulary.

Chapter 1: Introduction to Dragon 11

Creating Windows shortcuts to User Profiles and Vocabularies

If Dragon is shared Dragon with other people, or if a person has more than one User Profile, you can create Windows Shortcuts on the Desktop to start Dragon and open particular User Profiles. If User Profiles have multiple Vocabularies, you can also specify the Vocabulary to open.

To create a shortcut to a User Profile and Vocabulary

1. Right-click the Dragon shortcut icon on the Windows Desktop and then click Properties to open the icon's Properties dialog box.

2. Click the Shortcut tab of the Properties dialog box.

In the Start In box, at the end of the path type "natspeak.exe /user <User Profile name>". The text in the target box should look similar to the following line:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "David"

where David is the name of the User Profile.

For Roaming User Profiles:

Or, if Roaming User is enabled, type the path to the Master Roaming User Profile location, then /user, then the sub-folder if applicable, and then the User Profile name on the network. The text in the target box should look similar to the following:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\NatSpeak.exe" /user "\\<server_name>\<subfolder_path>\<user_profile_name>"

For Vocabularies

To specify a Vocabulary, follow the User Profile name with "/Vocabulary" and the name of the Vocabulary. The text in the target box should look similar to the following:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\NatSpeak.exe" /user "David /Vocabulary Politics"

If the User Profile or Vocabulary name contains a space, enclose the name in quotation marks. For example, enter: /user "Mike Workman" /Vocabulary "American History"

If the User Profile name contains a space, enclose the name in quotation marks. For example, type: /user "Mike Workman

3. Click OK.

When finished, double-click the shortcut icon to start Dragon. The User Profile opens along with the Vocabulary specified.

Dragon Administrator Guide version 11

Types of Paths

The path can be a UNC, HTTP, or HTTPs path:

UNC

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "\\<directory>\<directory>\<username>"

For example:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "\\Roaming\Profiles\Roaming1"

HTTP or HTTPS

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "http://<url_of_server>\<user_name>"

For example:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "http://test01.roam.test\Roaming1"

The path to an HTTPor HTTPSlocation must only contain forward slashes - the same as the Network Location dialog.

Precede the username with a backslash.

TIP

It is possible to add a shortcut to the top of the Start menu by dragging the shortcut icon onto the Start button.

Chapter 1: Introduction to Dragon 11

Using multiple acoustic models with a User Profile

If the computer that a user dictates on meets certain system requirements, Dragon 11 uses two acoustic models with a User Profile. Using two acoustic models instead of one improves recognition and dictation accuracy. Acoustic models that can be added in pairs to a User Profile are called BestMatch IV models.

Any time you add a new dictation source to a User Profile that uses two BestMatch IV models, the dictation source will also be associated with the two models.

A User Profile with two BestMatch IV models uses more computer resources, including RAM memory, than a User Profile with one acoustic model. Dragon 11 uses two BestMatch IV models on a multi-core computer with at least 2 GB RAM. Dragon 11 recognizes when it is installed on a computer that meets these system requirements and selects the BestMatch IV acoustic model as the default.

Dragon 11 does not provide BestMatch IV acoustic models for the following models/regions:

n Teens (11k and Bluetooth) n United Kingdom, Australia (Bluetooth) n Indian Subcontinent, Southeast Asia (11k and Bluetooth)

Acoustic Optimization for User Profiles with BestMatch IV acoustic models

If a User Profile includes BestMatch IV models, you must run the Acoustic and Language Model Optimizer (ACO) on a computer with multi-core processors. Dragon 11 uses two BestMatch IV models only on a multi-core computer with at least 2 GB of RAM.

If the ACO processes a User Profile that was created on a computer with multi-core processors, the optimizer always selects the BestMatch IV models to optimize.

If a User Profile is associated with BestMatch III models without accents, and you run the optimizer on a computer that supports BestMatch IV models, if automatic acoustic model selection is enabled, the optimizer will automatically choose a BestMatch IV model to optimize.

Multiple acoustic models and User Profiles on single and multi-core computers

If a user creates a User Profile on a multi-core computer, when the user opens the User Profile on a single-core computer, Dragon uses the first acoustic model for recognition. Dragon does not load the second acoustic model.

Dragon Administrator Guide version 11

If a user creates a User Profile on a single-core computer, when the user opens the User Profile on a multi-core computer, Dragon uses the single acoustic model for recognition.

If a user selects BestMatch IV models for a User Profile and trains the profile on a multi-core computer, when the user opens the User Profile on a single-core computer, Dragon displays the following warning message:

"Your computer has a single core processor. You have opened a User Profile created on a computer with a multi-core processor. NaturallySpeaking will work normally on this computer but you may see some change in performance and accuracy".

Chapter 1: Introduction to Dragon 11

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11

In Dragon 10, Service Pack 1, Australian, Indian and Southeast Asian were implemented as dialects, or “Accents”. In Dragon 11 , Australian, Indian, and Southeast Asian vocabularies are separate “languages” with dialect-specific acoustic models and dialect-specific vocabularies.

In Dragon 11 , a user selects one of the following languages in the Region section of the Profile Creation wizard.

n Australia n Indian Subcontinent n Southeast Asia

Language Region Accent

English United States n Standard

n Australian accented English n British accented English n Indian accented English n Inland Northern US (Great Lakes area) n Southeast Asian accented English n Southern US n Spanish accented English

English Canada n Standard

n Australian accented English n British accented English n Indian accented English n Inland Northern US (Great Lakes area) n Southeast Asian accented English n Southern US n Spanish accented English

English United Kingdom n Standard

n Australian accented English n Indian accented English n Southeast Asian accented English

Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11

When you upgrade Dragon 9.x User Profiles and Dragon 10.0 profiles (prior to Service Pack 1) that contain Australian, Indian, and Southeast Asian acoustic models, Dragon 11 upgrades them directly to the same models and vocabularies in Dragon 11.

The following table shows the acoustic model and vocabulary mappings for these languages:

Dragon Administrator Guide version 11

Dragon 9.x Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

Australian English | Bluetooth 8 kHz

Australian English | BestMatch

Indian English | Bluetooth 8 kHz

Indian English | BestMatch

SE Asian English | Bluetooth 8 kHz

SE Asian English | BestMatch

UK English | BestMatch UK English | BestMatch III/IV UK English | Large | General

UK English | BestMatch III

UK English | Bluetooth 8 kHz

Australian English | Bluetooth 8 kHz

Australian English | BestMatch III/IV

Indian English | Bluetooth 8 kHz

Indian English | BestMatch III/IV

Southeast Asian English | Bluetooth 8 kHz

Southeast Asian English | BestMatch III/IV

UK English | BestMatch III/IV UK English | Large | General

UK English | Bluetooth 8 kHz UK English | Large | General

Australian English | Large | General

Indian English | Large | General

Southeast Asian English | Large | General

Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11

When you upgrade Dragon 10.0 SP1 or later User Profiles that contain Australian, Indian, and Southeast Asian acoustic models as “accent models”, Dragon 11 upgrades them to the corresponding dialect-specific vocabularies in Dragon 11.

The following table shows the vocabulary mappings for these languages:

Dragon 10 Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

UK English | Bluetooth 8 kHz | Australian accented English

UK English | BestMatch | Australian accented English

UK English | Bluetooth 8 kHz | Indian accented English

UK English | Bestmatch | Indian accented English

Australian English | Bluetooth 8 kHz

Australian English | BestMatch III/IV

Indian English | Bluetooth 8 kHz

Indian English | BestmatchIII/IV

Australian English | Large | General

Indian English | Large | General

UK English | Bluetooth 8 kHz | SE Asian

Southeast Asian English | Bluetooth 8 kHz

Southeast Asian English | Large | General

Chapter 1: Introduction to Dragon 11

Dragon 10 Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

accented English

UK English | BestMatch | SE Asian accented English

UK English | BestMatch UK English | BestMatch III/IV UK English | Large | General

UK English | BestMatch III

UK English | Bluetooth 8 kHz

Southeast Asian English | BestMatch III/IV

UK English | BestMatch III/IV UK English | Large | General

UK English | Bluetooth 8 kHz UK English | Large | General

Southeast Asian English | Large | General

Note:BestMatch IV models are not provided for the following:

n US English Teens (11 kHz and Bluetooth) n UK and AUS (Bluetooth) n IND and SEA (11 kHz and Bluetooth)

See Dragon version 11 - What's New for administrators for more information on Two-pass mod- els.

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