Nuance ScanSoft Dragon NaturallySpeaking - 11.0 Administrator Guide

Download

Page 1

Dragon Version 11

Dragon

Administrator Guide

Page 2

Dragon Administrator Guide version 11

2010. Dragon version 11.0

This material may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes.

No part of this manual or software may be reproduced in any form or by any means, including, without limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are subject to change without notice.

Nuance, ScanSoft, the Nuance logo, the Dragon logo, Dragon, DragonBar, NaturallySpeaking, NaturallyMobile, RealSpeak, Nothing But Speech (NBS), Natural Language Technology, Select-and-Say, MouseGrid, and Vocabulary Editor are registered trademarks or trademarks of Nuance Communications, Inc. in the United States or other countries. All other names and trademarks referenced herein are trademarks of Nuance Communications or their respective owners. Designations used by thirdparty manufacturers and sellers to distinguish their products may be claimed as trademarks by those third-parties.

Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. AMD is a trademark of Advanced Micro Devices, Inc. America Online is a registered trademark of America Online, Inc., a division of AOL Time Warner. Corel and WordPerfect are registered trademarks of Corel Corporation. iPAQ is a registered trademark of the Hewlett-Packard Company. Lotus and Lotus Notes are registered trademarks of Lotus Development Corporation. Macromedia Flash? is a trademark of Macromedia, Inc. Microsoft, Outlook, Windows, Windows NT, Visual Basic, and PowerPoint are trademarks or registered trademarks of Microsoft Corporation. Mozilla, Mozilla Firefox, and Mozilla Thunderbird are trademarks or registered trademarks of the Mozilla Foundation. Palm OS is a registered trademark of PalmSource, Inc. or its affiliates. Panasonic is a registered trademark of the Matsushita Electric Industrial Co., Ltd. Pentium is a registered trademark of Intel Corporation. Sony and Memory Stick are registered trademarks of the Sony Corporation. Voice It, the Voice It logo, and Voice It Link are trademarks or registered trademarks of VXI Corporation.

Disclaimer

Nuance makes no warranty, express or implied, with respect to the quality, reliability, currentness, accuracy, or freedom from error of this document or the product or products referred to herein and specifically disclaims any implied warranties, including, without limitation, any implied warranty of merchantability, fitness for any particular purpose, or non-infringement.

Nuance disclaims all liability for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from the use of the information in this document. Mention of any product not manufactured by Nuance does not constitute an endorsement by Nuance of that product.

Notice

Nuance Communications, Inc. is strongly committed to creating high quality voice and data management products that, when used in conjunction with your own company’s security policies and practices, deliver an efficient and secure means of managing confidential information.

Nuance believes that data security is best maintained by limiting access to various types of information to authorized users only. Although no software product can completely guarantee against security failure, Dragon Medical Enterprise Network Edition software contains configurable password features that, when used properly, provide a high degree of protection.

We strongly urge current owners of Nuance products that include optional system password features to verify that these features are enabled! You can call our support line if you need assistance in setting up passwords correctly or in verifying your existing security settings.

Published by Nuance Communications, Inc., Burlington, Massachusetts, USA

Visit Nuance Communications, Inc. on the Web at www.nuance.com. Visit Nuance Healthcare on the Web at www.nuance.com/healthcare.

Page 3

Contents

Chapter 1: Introduction to Dragon 11 1

Getting started with Dragon 11.0 2

Dragon version 11 - What's New for administrator 3

Creating Windows shortcuts to User Profiles and Vocabularies 11

To create a shortcut to a User Profile and Vocabulary 11

Types of Paths 12

Using multiple acoustic models with a User Profile 13

Acoustic Optimization for User Profiles with BestMatch IV acoustic models 13

Multiple acoustic models and User Profiles on single and multi-core computers 13

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11 15

Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11 15

Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11 16

Installing, modifying and upgrading Dragon 19

Chapter 2: Preparing to Install Dragon 21

Preparing for an installation or upgrade 22

Installation restrictions 22

File Structure 22

Installation checklist 23

Upgrade checklist 24

Support Checklist 24

Dragon system requirements 25

Processor 25

Processor cache 25

Operating systems and RAM 25

Free hard disk space 26

Microphone 26

Sound card 26

Other requirements 26

Storage space required for User Profiles 28

Installing on or Upgrading to Windows Vista and Windows 7 30

Upgrade considerations 30

Roaming User Profiles in an MSIInstallation on Vista or Windows 7 30

Coexistence with other Dragon products 31

Coexistence with previous versions of Dragon 31

Coexistence with Dragon SDK Client Edition 31

Page 4

Contents

Run Dragon SDK Client Edition 9.x on a computer with Dragon 11 31

Run Dragon 11 on a computer with Dragon SDK Client Edition Dragon 9.x 31

Chapter 3: Installing Dragon 33

Installing Dragon on a single computer 34

Sample custom installation of Dragon Medical 37

Preparing for the Roaming feature 37

Install Dragon 37

Setting the Dragon Options 38

Setting the Administrative Options: Roaming User Profiles 47

Setting the Administrative Options: Miscellaneous options 49

Setting the Administrative Options: Scheduled Tasks 50

Setting Auto-Formatting Options 50

Post Installation Tasks 53

Cleaning up after uninstalling Dragon 53

Dragon file structure 54

Turning off Dragon's use of Microsoft Active Accessibility Service 58

Choosinga Medical Vocabulary toSupport YourSpecialty 60

USand UKEnglish DragonMedical 60

Enhancing the privacy of patient data 66

Security Considerations 66

Chapter 4: Upgrading Dragon 69

Upgrading Dragon NaturallySpeaking or Dragon Medical 70

Installing on or Upgrading to Windows Vista and Windows 7 72

Upgrade considerations 72

Roaming User Profiles in an MSIInstallation on Vista or Windows 7 72

Upgrading multiple User Profiles 73

Using the User Profile Upgrade Wizard 73

User Profile Upgrade Wizard: Select the profile(s) to upgrade 73

User Profile Upgrade Wizard: Begin profile upgrading 76

Preparing to upgrade Roaming User Profiles 77

Step 1: Install Dragon 11 on the computer where you upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 77

Step 2:On the Dragon 9.x or 10.x end-user systems that use the Roaming feature 77

Step 3: On the central network storage location for the Dragon 9.x or 10.x Master Roaming User Profiles 77

Step 4: Copy the Dragon 9.x or 10.x Master Roaming User Profiles to the Dragon 11 client computer 78

Step 5: On the administrator system where you plan to upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 78

Upgrading master Roaming User Profiles 79

Page 5

Contents

Step 1:Upgrade the Dragon 9.x or 10.x Master Roaming User Profiles 79

Step 2: Clean up the Dragon 9.x or 10.x locations for master Roaming User Profiles (optional)

Step 3: Copy the Dragon 11 Master Roaming User Profiles to their network location (Optional)

Step 4: Upgrade end-user systems to Dragon 11 83

Upgrading multiple User Profiles 84

Using the User Profile Upgrade Wizard 84

User Profile Upgrade Wizard: Select the profile(s) to upgrade 84

User Profile Upgrade Wizard: Begin profile upgrading 87

Vocabularies Created by a Third Party (other than by Nuance) 87

Upgrading User profiles with third party vocabularies 87

Step 2: Upgrade a User Profile that uses a custom vocabulary 88

Step 3: Import custom words to the upgraded User Profile 88

Step 4: Export the customized vocabulary 88

Step 5: Use nsadmin or the Data Distribution tool to copy the vocabulary you export 89

Chapter 5: Installing Dragon using the Windows installer (MSI) 91

Overview of Installing Dragon using the Windows Installer (MSI) 93

Before You Begin 93

Finding the MSI Installer on the DVD 93

Windows Vista Notes 94

Overview of the Network Installation of Dragon from a Server 95

Overview of Pushing Client Installation from a Server 95

Support for SMS and Windows 2003 Server with Active Directory 95

Overview of Alternative Ways to Carry Out Administrative Installation 96

Modifying Roaming User Profile, Miscellaneous, Schedule Settings in the INI File 97

Understanding and applying the Roaming User Options 97

Editing Miscellaneous and Scheduled Task Settings in nsdefaults.ini File 103

Understanding Network and Connection Settings in roamingdef.ini File 107

Carrying Out an Administrative Installation with .bat File 109

Understanding the script in admininstall.bat 109

Modifying admininstall.bat 111

Install Dragon on an initial computer and choose the default settings 112

Extracting MSI/MST Files from the Dragon setup.exe 113

Extracting MSI/MST Files from setup.exe 113

Using .MSI/.MST Files for Custom Installations Example 116

Step1: Running setup.exe to Extract .MSI and .MST Files 116

Step 2: Passing MST File to setup.exe to Install Dragon 116

Installation using the Dragon installation process 118

Page 6

Contents

Install the Same Configuration on Additional computers 120

Creating Custom Installation Using Microsoft Custom Install Wizard 122

Installing the Microsoft Custom Installation Wizard 122

Modifying setup Properties for Custom Installation 122

Installation using the Dragon command line 130

Running natspeak.exe to Set Options 131

Natspeak.exe command line reference 135

Other Actions You Can Take on Command Line 136

Modifying Default Installation Directory 137

Configuring Installation of Product Updates 138

Suppressing Reboot of the computer After Installation 139

Installing the same Roaming User Profile Configuration on Additional computer(s)

Revising Day/Time of Scheduled Tasks (Optional) 141

Configuring Local or On-Demand Install of Vocabularies/Text-to-Speech (Optional)

Installing only particular vocabularies locally, others on-demand 143

Installing Text-to-Speech feature 144

Upgrading Your Dragon Installation from the Command Line 145

Upgrading Roaming User Profiles 145

Step-by-Step Process for Upgrading Roaming User Profiles 147

Major and Minor Upgrades: Silent Upgrade 152

Overview of Silent Upgrade 152

GUIDs for uninstalling 152

Step-by-Step Upgrade Process 153

Using setup.exe for Upgrades 156

Using setup.exe for Silent Upgrades 156

Step-by-Step Command Line Installation with msiexec.exe 157

Finding the MSI Installer on the Dragon DVD 157

Install Dragon on Initial computer and Establish Configuration 157

Install Same Configuration on Additional computer(s) 157

Additional Options for Installations with msiexec.exe 160

Additional Options for Silent Installations 161

Modifying Default Installation Directory 161

Configuring Installation of Product Updates 161

Suppressing Reboot of computer After Installation 162

Installing the Same Roaming User Profile Configuration on Additional computer(s) 162

Launching Online Registration Form After Installation 163

Installing Some Vocabularies Locally and Others On Demand 163

140

143

Page 7

Contents

Installing Text-to-Speech Feature 164

Reinstalling Dragon with Particular Set of Features 164

Setting Day/Time for Scheduled Tasks 165

Launching Online Registration Form After Installation 165

MSI Options Specific to Dragon 167

MSI Options for Installing Dragon Features/Advanced Options 171

MSI Options for Roaming User Profile, Tuning, and Data Collection Setup 174

Feature Variables to Set Through the ADDLOCAL or ADVERTISE Properties 177

Installing Visual C++ Runtime for Dragon 182

Manually Installing Visual C++ Runtime 182

Pushing an installation of the Visual C++ Runtime 182

Using an MSIfile to install the Visual C++ Runtime from a command line 183

Command Line Options for vcruntime.exe 183

Chapter 6: Configuring and using the Roaming feature and Roaming User Profiles 185

Setting up the Roaming feature 187

Overview of the Roaming feature 189

The relationship between the Master and the Local Roaming UserProfile 189

Advantages of the Roaming feature 189

Hosting Master Roaming User Profiles 190

Why the Master Roaming User Profiles should be in shared directories 190

Controlling user access to other user's profiles 191

Backing up your Master Roaming User Profiles 192

Setting up the Roaming feature 194

Creating a network storage location for the Master Roaming User Profiles 195

What to consider for the Master Roaming User Profile location 195

Using a networked computer or Windows file server 195

Using a HTTPor HTTPS web server 196

Where to install and configure Dragon 199

Installing Dragon where you plan to dictate using the Roaming feature 199

Installing Dragon on the same computer as your Master Roaming User Profiles 199

For more information on installing or upgrading Dragon 199

Storage space required for the Master and Local Roaming User Profiles 201

For each Master Roaming User Profile- on the network 201

For each computer where Dragon is installed 201

For each Local Roaming User Profile- on the client PC 201

How Dragon Synchronizes Master and Local Roaming User Profiles 203

What happens during synchronization 203

What files are synchronized 204

Page 8

Contents

Estimating Network traffic caused by synchronization 207

Enabling the Roaming feature on each computer where a user will dictate 210

Step 1: Start Dragon 210

Step 2: If already Dragon is running, select Administrative Settings 210

Step 3: Turn on the Roaming feature 210

Step 4: Set the location of Master Roaming User Profiles 211

Step 5: Set location of Local Roaming User Profiles 211

Step 6: Set Roaming feature options 212

Notes: 213

Administrative Settings: Roaming tab 214

Administrative Settings: Roaming User Network Location 217

Display Name 217

Network Location—Address 217

Setting up HTTPConnection: HTTP Settings 219

Authentication 219

Connection 219

Firewall and Proxy Servers 220

Timeouts 220

Test Connection 221

Restore Defaults 221

Setting up secure web server connection: SSL Settings 222

Certificate Store 222

Open SSL 223

General 223

Test Connection 223

Restore Defaults 223

Testing and troubleshooting an HTTP connection 224

Troubleshooting test connections 224

Setting and selecting Roaming User Profile options 226

Roaming User Profile options on the Administrative Settings dialog box 226

Creating a Roaming User Profile on the local computer 231

Creating and training a new Roaming User Profile 232

Converting a non-roaming local User Profile into a Roaming User Profile 233

Dictating with a Roaming User Profile 234

Opening a Roaming User Profile 235

Using multiple dictation sources with a single User Profile 236

To add a new dictation source to a user profile 236

Running the Acoustic and Language Model Optimizer for Roaming User Profiles 237

Running the Acoustic and Language Model Optimizer on a multi-core computer 237

Page 9

Contents

Running the Acoustic and Language Model Optimizer on a User Profile with two acoustic models 237

To run the Acoustic and Language Model Optimizer to optimize Roaming User Profiles 238

Controlling user access to other user's profiles 239

Making it easier for users to select their User Profiles 239

Configuring Internet Information Services and WebDAV for HTTP Roaming 242

Configuring Internet Information Servicesand WebDAV 243

Installing and configuring WebDAV on Internet Information Services 6.0 243

Installing and configuring WebDAV on Internet Information Services 7.0 244

Configuring Dragon internet roaming 246

Upgrading Roaming User Profiles:Overview 247

Step 1: Preparing to upgrade Roaming User Profiles 247

Step 2: Upgrading the User Profiles 248

Step 3: Upgrade the end-user systems 248

Chapter 7: Customizing and optimizing Vocabularies 249

Customizing Vocabularies with the Dragon Vocabulary Tool (Voctool) 250

Voctool command line examples 263

Definition: The language model 265

About language model slots 266

Storing language model information 266

Chapter 8: Customizing a User Profile 267

Adding words, commands, or vocabularies to User Profiles 268

Using the Data Distribution Tool 268

Creating the Data Distribution Directory 269

The Nsadmin utility for new words, vocabularies, and commands 276

Using paths with the nsadmin utility 284

Chapter 9: Maintaining a Dragon installation 285

Maintaining Installations 286

Using Acoustic and Language Model Optimizer and Scheduler Tools 287

Running Acoustic and Language Model Optimizer on Non-Roaming User Profiles 287

Running the Acoustic and Language Model Optimizer on a multi-core computer 287

To run the acoustic and language model optimizers on non-Roaming User Profiles: 288

Running Acoustic and Language Model Optimizer on Roaming User Profiles 288

Removing One or More Optimization Schedules 290

Exporting and Importing User Profiles 291

Exporting User Profiles 291

Importing User Profiles 291

Handling Dragon Error Messages 292

Working with the Usability Log 293

Page 10

Contents

Accessing the Dragon Knowledge Database 294

Hardware Compatibility List 295

Managing user administrative privileges 296

Chapter 10: Working with Custom commands 297

Managing and Securing Custom Commands 298

Using the Convert XML to DAT tool 299

Using the MyCommands Protection Utility 301

Chapter 11: Commands that perform actions based on the application state 303

Using Structured Commands 304

Structured Command Samples 305

Importing Sample Structured Commands 307

Chapter 12: Configuring administrative features in Dragon 309

Summaries of Administrative Settings Dialog Boxes 310

Administrative Settings: Roaming tab 311

Administrative Settings: Roaming User Network Location 314

Display Name 314

Network Location—Address 314

Administrative Settings: Miscellaneous tab 316

Notes 318

Administrative Settings: Scheduled Tasks tab 319

Accuracy Tuning 319

Data Collection 319

Glossary 321

.DRA files (definition) 323

Accuracy Center(definition) 324

Accuracy Tuning (definition) 325

Acoustic Optimizer (definition) 326

Advanced Scripting (definition) 327

Commands-only Vocabulary (definition) 328

Command Browser (definition) 329

Correction menu (definition) 330

Command Mode (definition) 331

Correction-only mode (definition) 332

Data Distribution Tool (definition) 333

Dictation Box (definition) 334

Dictation Mode (definition) 335

Dictation Source (definition) 336

DragonPad (definition) 337

Page 11

Contents

Hidden Mode (definition) 338

Language Model optimization (definition) 339

Language Model Optimizer (definition) 340

Normal Mode (definition) 341

Numbers mode (definition) 342

QuickStart (definition) 343

Recognition Modes (definition) 344

Roaming User (definition) 345

Spell Mode (definition) 346

User Profile (definition) 347

Page 12

Page 13

Chapter 1: Introduction to

Dragon 11

Dragon version 11 contains new features and improvements that enhance your ability to talk to, control, and interact with your computer. This section contains general information on Dragon and information on the exciting new features of Dragon 11.

Getting started with Dragon 11.0 2

Dragon version 11 - What's New for administrator 3

Creating Windows shortcuts to User Profiles and Vocabularies 11

Using multiple acoustic models with a User Profile 13

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11 15

Page 14

Dragon Administrator Guide version 11

Getting started with Dragon 11.0

Dragon version11.0 - What's New for administrators

This section describes the new administrator features of Dragon Version 11.0. For more information about Dragon Medical, see

http://www.nuance.co.uk/healthcare/dragonmedical/

For more information about Dragon NaturallySpeaking, see

http://www.nuance.com/naturallyspeaking/

Dragon on the Web The Nuance Web site (www.nuance.com) gives you access to many resources, including

Frequently Asked Questions, usage tips, customer stories, Customer Service information, Technical Support content, and a detailed comparison between Dragon editions.

Installing, modifying and upgrading Dragonand Installation checklists

View information on the different ways to install, modify, and upgrade Dragon.

Setting up the Roaming feature

The

Roaming

feature lets users dictate with Dragon from different network locations and dif-

ferent computers without having to create and train individual User Profiles at each location

Adding words,commands, or vocabularies to User Profiles

You use the nsadmin command line utility and the Dragon

Data Distribution Tool

when you want to make new words, customized vocabularies or new commands available to all User Profiles on a particular Dragon installation.

Customizing Vocabularies with the Dragon Vocabulary Tool

You use the Dragon

Voctool

to customize a vocabulary by adding new words and by optimizing

the language model.

Using the Convert XML to DAT tooland the MyCommands Protection Utility

n Use the n With the

Convert XML to DAT tool

to convert any XML files of commands to DAT format.

MyCommands Protection Utility

, you can prevent unauthorized Dragon users

from editing the commands by locking access to the file.

Using Structured Commands

Dragon Professional, Medical, and Legal editions - include an extension to Text-and-Graphics commands that let you to set the values of variables in text blocks based on voice input.

Dragon system requirements

Dragon 11 is compatible with Windows 7, Windows Vista, Windows XP SP3, Windows Server 2008

Page 15

Chapter 1: Introduction to Dragon 11

Dragon version 11 - What's New for administrator

The following table lists details about the new features and changes in Dragon 11 in the following categories:

n Accuracy and speed improvements n New User Interface n Productivity enhancements n Other improved features and changes

Accuracy and speed improvements

Reduced training time for recorder-based User Profiles

With improvements to recognition accuracy in version 11, the minimum reading time required to train Dragon with portable digital recorders is reduced from 15 to 4 minutes. These improvements save time when creating a new User Profile or adding a device to an existing profile.

See "About using a portable recorder" in the Dragon Help for details.

Open User Profiles dialog box optimized for Roaming

Dragon 11 provides a new default method for displaying Roaming User Profiles in the Open User Profiles dialog box, which enables faster display of User Profiles and grouping them into

folder structures. This setting saves time when using the Roaming feature, and allows for easier navigation and organization at sites with a large number of Roaming User Profiles and network paths.

Administrators can still configure Dragon to display the classic Open User Profiles dialog box. The new setting shows all directories listed in the Location of User Profile, as shown in this

example:

Page 16

Dragon Administrator Guide version 11

Easier access to recent profiles, shortcuts

n The Open Recent User Profile menu is improved to show up to 10 recent User Profiles and to

give faster access for large networked Dragon installations. The menu now also includes options to select an alternate Vocabulary or Dictation Source if they are defined for the User Profile.

n In addition, now administrators and users can create Windows Shortcuts to Roaming User

Profiles.

Adding directories of Roaming User Profiles to the Acoustic and Language Model Optimizer Scheduler:

Now administrators can schedule Acoustic and Language Model optimization for User Profiles based on logical directory groupings, such as department or site. Group scheduling was not possible in prior versions of Dragon because the scheduler only accepted a top-level directory for processing User Profiles. Now administrators can create subdirectories of User Profiles and schedule Acoustic and Language Model optimization for all profiles in the subdirectory. See "Schedule Accuracy Tuning - Select Frequency" in the Dragon Help version 11 for details.

See the Dragon Help version 11 for more information on new ways of displaying Roaming User Profiles and grouping profiles into folder structures.

New userinterface

Redesigned DragonBar and menus

The DragonBar and its menus are redesigned in this release for greater ease of use and to show the status of Text Control, Recognition Modes, better status messaging, and more. The DragonBar also features a single visual area for all items that change status as a user dictates.

Text Control Indicator

Page 17

Chapter 1: Introduction to Dragon 11

The Text Control Indicator shows the current level of dictation, selection, and formatting sup-

port. When a user dictates, they either have Full Text Control (a green checkmark ) or Basic

Text Control (a gray checkmark ). Previoius versions of Dragon indicated the current dictation support level with the Select-and-Say indicator (a green ball ).

Recognition Modes

Recognition Mode indicators display next to the Text Control Indicator to identify Dragon's recognition modes - Normal, Dictation, Commands, Numbers, and Spell Mode.

Here are some other key changes.

Restructured menus

The menus are restructured to be more intuitive and provide easier access to the features a user needs most. For example, the former NaturallySpeaking menu that contained mostly commands for User Profiles (formerly called user files), is now called the Profile menu and focuses more specifically on commands a user can use with their User Profile. The Words menu is renamed the Vocabulary menu and has all Vocabulary-related commands organized there. The Accuracy Center is moved from the Tools menu to the Help menu. The following table provides a summary of the new and old menu names in Dragon 11 :

Dragon11 menu name Dragon 10 menu name

Profile NaturallySpeaking Tools Tools Vocabulary Words Modes Words Audio Sound Help Help

Redesigned Control menu

Dragon's Control menu is clearer about how a user can display Dragon, such as Docked to Top or Bottom, or Floating, and provides direct access to Dragon Options. Also, the former Close command is now clearly labeled "Exit Dragon".

See the Dragon Help for more information on the DragonBar, the Text Control indicator, Full Text Control, Basic Text Control, Recognition modes, Restructured menus, and other changes.

Productivity enhancements

Playback options added to the Text-to-Speech Options

The Text-to-Speech tab of the Options dialog box is renamed Playback/Text-to-Speech and the following Playback options are added:

Page 18

Dragon Administrator Guide version 11

n options to control playback/rewind/fast forward speed (in %) n options to control playback/rewind/fast forward volume (in %)

See "The Options dialog box Text-to-speech tab" in the Dragon Help for details.

Other improved features and changes

Selecting a language when installing Dragon 11

When installing Dragon 11 , Dragon uses the primary language for the product. An administrator cannot install Dragon using a language that is different than the primary language. For example, when installing Dragon 11 , Professional English version, Dragon installs using English as thelanguage of the user interface.

If an administrator attempts to use the /l option with setup.exe to install Dragon 11 using a non-primary language, the installation process ignores the /l option.

Page 19

Chapter 1: Introduction to Dragon 11

Upgrading User Profiles to Dragon 11

Dragon 11 supports upgrading User Profiles from versions 9, 9.1, 9.5, 9.6, 10.0, and 10.1. An administrator cannot upgrade User Profiles from earlier versions to Dragon 11 .

An administrator updates User Profiles after Dragon 11 is installed on a computer. Dragon User Profiles can no longer be upgraded during installation, as was possible in previous versions of Dragon NaturallySpeaking.

After installing Dragon 11 , in the Open User profile dialog box, if an administrator selects a User Profile that needs to be updated, Dragon displays a dialog that gives the administrator the option of upgrading the User Profile now (by pressing OK) or upgrading the User Profile later (by pressing Cancel).

If the administrator selects OK, Dragon displays the User Profile Upgrade Wizard which lets the administrator select a destination for the upgraded profiles and start the upgrade process.

When an administrator upgrades a User Profile, if DRA data is available for the User Profile, the data is processed during the upgrade. The total amount of data that is processed is equivalent to 30 minutes of data or less, depending on how much data is available. The upgrade process will try to use the latest 30 minutes of data.

The User Profile Upgrade Wizard provides the administrator with the opportunity to schedule acoustic optimization. This allows additional DRA data beyond the initial 30 minutes, to be processed. The User Profile Upgrade Wizard updates one User Profile at a time.

If the administrator upgrades User Profiles from Dragon version 10, and the profiles contain Australian, Indian, or Southeast Asian acoustic models, the upgrade process maps the vocabularies from UK English to the appropriate dialect-specific vocabulary.

Note: If a user is using Dragon version 8.x or earlier, they can re-use custom words and commands in Dragon 11 . However, vocabularies from version 8.x cannot be upgraded.

1. In Dragon 8.x or earlier, export the custom words and commands

2. In Dragon 11 , create a new User Profile

3. In Dragon 11 , import the custom words and commands

See the Dragon Help for information on exporting and importing custom words and commands.

Controlling updates to the acoustic model of a User Profile

Dragon 11 includes the Save acoustic information option in the Roaming tab of the Admin- istrative Setting dialog. The Save acoustic information option is only available when the Roaming feature is enabled.

An administrator selects the Save acoustic information option to make sure that acoustic information is saved along with a local User Profile. The option is enabled by default. By saving the acoustic information, any corrections a user makes will be immediately available after they close and re-open the User Profile. Setting this option also ensures that the corrections will be synchronized between the Local and Master Roaming User Profile if an administrator enables the Always copy acoustic information to network option.

This option is turned on by default

Page 20

Dragon Administrator Guide version 11

If an administrator disables the Save acoustic information option, the .usr and .sig files created during dictation sessions, are not saved. When an administrator runs the ACO on the master User Profile, the User Profile is not updated with the acoustic data from the dictation sessions.

If the Save acoustic information option is always enabled, different .usr and .sig files will exist on each computer that a user dictates on. Dragon will behave differently on each of the computers. This will be the case until the administrator runs ACO on the master User Profile.

The Save acoustic information option applies to Roaming User Profiles that the user opens directly from the local cache (for example, in disconnected mode when the master User Profile is not available).

The Save acoustic information option does not apply to non-Roaming User Profiles that the user opens when the Roaming feature is enabled.

A user can open non-Roaming User Profiles when the Roaming feature is enabled if the admin- istrator has enabled opening of local profiles.

The Save acoustic information option does not affect the saving of vocabularies. The user can perform vocabulary optimization operations, such as adding and deleting words, changing word properties, etc. Dragon saves these changes to the local cache and then up loads the changes to the master User Profile.

See How Dragon Synchronizes Master and Local Roaming User Profiles for more information on what happens during synchronization between Master and Local Roaming User Profiles.

See Setting and selecting Roaming User Profile options for more information about options an administrator can set to copy acoustic data to the network.

Enabling the QuickStart feature

Administrators can no longer enable the QuickStart feature when they install Dragon 11 . The installation wizard no longer includes an option for enabling this feature. Users set the QuickStart feature of Dragon after an administrator installs Dragon on a computer.

See Installing Dragon on a single computer for more information on installing Dragon.

Using two acoustic models with a User Profile

If the computer that a user dictates on meets certain system requirements, Dragon 11 , will use two acoustic models (instead of one) with a User Profile. Using two acoustic models instead of one increases recognition and dictation accuracy. Acoustic models that can be added in pairs to a User Profile are called BestMatch IV models.

See Using multiple acoustic models with a User Profile for more information.

New Options setting, Require "Click" to select hyperlinks

By default, in Dragon 11 , a user must say "Click" and the name of a hyperlink to open it. For example, on aWeb page with a link for "Directions", a user says "click directions". This change prevents inadvertent selection of hyperlinks by voice. The "Require Click" option is on by default for hyperlinks in Dragon 11.

See "Require "Click" to select hyperlinks" in the Dragon Help for details.

Administrative Settings always enabled

Page 21

Chapter 1: Introduction to Dragon 11

Dragon now keeps the Administrative Settings menu item available even when a User Profile is open. In Dragon 11, when a user chooses Tools >Administrative Settings, if a User Profile is open Dragon offers to close it so that the user can continue to the Administrative Settings dialog box. In Dragon 10, the Administrative Settings command was greyed out and unavailable when a User Profile was open.

Using the Commands Only and the Empty Dictation Vocabularies in Dragon 11

Dragon 11 does not include the Commands Only Vocabulary. An administrator cannot upgrade User Profiles from Dragon versions 9 or 10 that use the Com-

mands Only Vocabulary to Dragon 11 unless a Commands Only vocabulary has already been installed using the Vocabulary installer.

An administrator cannot upgrade User Profiles from editions earlier than Dragon Professional, Legal, and Medical versions 9 or 10 that use the Empty Dictation Vocabulary to Dragon 11 .

No Username and password required for Accuracy Tuning and Data Collection

In Dragon 11 the Accuracy Tuning and Data Collection tasks no longer require a Windows username and password to work. Scheduling Accuracy Tuning will help Dragon learn from a user's dictation and make recognition more accurate. If a user chooses to participate in the Data Collection program, the user’s dictation data is sent to Nuance for research purposes, to help make future versions of Dragon more accurate. Remember to schedule these tasks for a time when the computer will be turned on, all User Profiles are closed, and Dragon is not on. Make sure any Roaming User Profile data is saved to the master Roaming User Profile before the ACO runs.

See "Accuracy Tuning and Data Collection" in the Dragon Help for details.

Scheduling Accuracy optimization, Tuning, or data collection

Default schedules for Accuracy, Tuning, and Data Collection tasks are now set during the Dragon 11 installation process. This means that these tasks are always scheduled.

The ability to schedule these tasks during the User Profile creation process depends on how the Let the user choose when to run Accuracy Tuning and Data Collection option is set for a custom Dragon installation.

If the Let the user choose when to run Accuracy Tuning and Data Collection option remains checked (the default), after Dragon installs, task schedules can be set during the User Profile creation process. If the option is unchecked, task schedules cannot be set during the User Profile creation process; in this case, the settings selected by the administrator will always be in effect.

See the Dragon Help for more information.

Page 22

Dragon Administrator Guide version 11

Australian, Indian, and Southeast Asian vocabularies

In Dragon 11 , Australian (AUS), Indian (IND), and Southeast Asian (SEA) vocabularies are separate languages with dialect-specific acoustic models and dialect-specific vocabularies.

See Using Australian, Indian and Southeast Asian for more information on updating 9.x and 10.x User Profiles that contain Australian, Indian and Southeast Asian acoustic models to Dragon 11 .

Teens Vocabulary is no longer available in version 11

Dragon 10 contained a vocabulary called the Teens vocabulary. In Dragon 11 , the Teens vocabulary is no longer available. In version 11, you create User Profiles for Teens by selecting.the '13 or under' age group and the US English vocabulary in the Profile Creation wizard. User profiles created in version 10 for Teens will be upgraded to the US English vocabulary.

Page 23

Chapter 1: Introduction to Dragon 11

Creating Windows shortcuts to User Profiles and Vocabularies

If Dragon is shared Dragon with other people, or if a person has more than one User Profile, you can create Windows Shortcuts on the Desktop to start Dragon and open particular User Profiles. If User Profiles have multiple Vocabularies, you can also specify the Vocabulary to open.

To create a shortcut to a User Profile and Vocabulary

1. Right-click the Dragon shortcut icon on the Windows Desktop and then click Properties to open the icon's Properties dialog box.

2. Click the Shortcut tab of the Properties dialog box.

In the Start In box, at the end of the path type "natspeak.exe /user <User Profile name>". The text in the target box should look similar to the following line:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "David"

where David is the name of the User Profile.

For Roaming User Profiles:

Or, if Roaming User is enabled, type the path to the Master Roaming User Profile location, then /user, then the sub-folder if applicable, and then the User Profile name on the network. The text in the target box should look similar to the following:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\NatSpeak.exe" /user "\\<server_name>\<subfolder_path>\<user_profile_name>"

For Vocabularies

To specify a Vocabulary, follow the User Profile name with "/Vocabulary" and the name of the Vocabulary. The text in the target box should look similar to the following:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\NatSpeak.exe" /user "David /Vocabulary Politics"

If the User Profile or Vocabulary name contains a space, enclose the name in quotation marks. For example, enter: /user "Mike Workman" /Vocabulary "American History"

If the User Profile name contains a space, enclose the name in quotation marks. For example, type: /user "Mike Workman

3. Click OK.

When finished, double-click the shortcut icon to start Dragon. The User Profile opens along with the Vocabulary specified.

Page 24

Dragon Administrator Guide version 11

Types of Paths

The path can be a UNC, HTTP, or HTTPs path:

UNC

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "\\<directory>\<directory>\<username>"

For example:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "\\Roaming\Profiles\Roaming1"

HTTP or HTTPS

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "http://<url_of_server>\<user_name>"

For example:

"C:\Program Files\Nuance\NaturallySpeaking11\Program\Natspeak.exe" /user "http://test01.roam.test\Roaming1"

The path to an HTTPor HTTPSlocation must only contain forward slashes - the same as the Network Location dialog.

Precede the username with a backslash.

TIP

It is possible to add a shortcut to the top of the Start menu by dragging the shortcut icon onto the Start button.

Page 25

Chapter 1: Introduction to Dragon 11

Using multiple acoustic models with a User Profile

If the computer that a user dictates on meets certain system requirements, Dragon 11 uses two acoustic models with a User Profile. Using two acoustic models instead of one improves recognition and dictation accuracy. Acoustic models that can be added in pairs to a User Profile are called BestMatch IV models.

Any time you add a new dictation source to a User Profile that uses two BestMatch IV models, the dictation source will also be associated with the two models.

A User Profile with two BestMatch IV models uses more computer resources, including RAM memory, than a User Profile with one acoustic model. Dragon 11 uses two BestMatch IV models on a multi-core computer with at least 2 GB RAM. Dragon 11 recognizes when it is installed on a computer that meets these system requirements and selects the BestMatch IV acoustic model as the default.

Dragon 11 does not provide BestMatch IV acoustic models for the following models/regions:

n Teens (11k and Bluetooth) n United Kingdom, Australia (Bluetooth) n Indian Subcontinent, Southeast Asia (11k and Bluetooth)

Acoustic Optimization for User Profiles with BestMatch IV acoustic models

If a User Profile includes BestMatch IV models, you must run the Acoustic and Language Model Optimizer (ACO) on a computer with multi-core processors. Dragon 11 uses two BestMatch IV models only on a multi-core computer with at least 2 GB of RAM.

If the ACO processes a User Profile that was created on a computer with multi-core processors, the optimizer always selects the BestMatch IV models to optimize.

If a User Profile is associated with BestMatch III models without accents, and you run the optimizer on a computer that supports BestMatch IV models, if automatic acoustic model selection is enabled, the optimizer will automatically choose a BestMatch IV model to optimize.

Multiple acoustic models and User Profiles on single and multi-core computers

If a user creates a User Profile on a multi-core computer, when the user opens the User Profile on a single-core computer, Dragon uses the first acoustic model for recognition. Dragon does not load the second acoustic model.

Page 26

Dragon Administrator Guide version 11

If a user creates a User Profile on a single-core computer, when the user opens the User Profile on a multi-core computer, Dragon uses the single acoustic model for recognition.

If a user selects BestMatch IV models for a User Profile and trains the profile on a multi-core computer, when the user opens the User Profile on a single-core computer, Dragon displays the following warning message:

"Your computer has a single core processor. You have opened a User Profile created on a computer with a multi-core processor. NaturallySpeaking will work normally on this computer but you may see some change in performance and accuracy".

Page 27

Chapter 1: Introduction to Dragon 11

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11

In Dragon 10, Service Pack 1, Australian, Indian and Southeast Asian were implemented as dialects, or “Accents”. In Dragon 11 , Australian, Indian, and Southeast Asian vocabularies are separate “languages” with dialect-specific acoustic models and dialect-specific vocabularies.

In Dragon 11 , a user selects one of the following languages in the Region section of the Profile Creation wizard.

n Australia n Indian Subcontinent n Southeast Asia

Language Region Accent

English United States n Standard

n Australian accented English n British accented English n Indian accented English n Inland Northern US (Great Lakes area) n Southeast Asian accented English n Southern US n Spanish accented English

English Canada n Standard

n Australian accented English n British accented English n Indian accented English n Inland Northern US (Great Lakes area) n Southeast Asian accented English n Southern US n Spanish accented English

English United Kingdom n Standard

n Australian accented English n Indian accented English n Southeast Asian accented English

Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11

When you upgrade Dragon 9.x User Profiles and Dragon 10.0 profiles (prior to Service Pack 1) that contain Australian, Indian, and Southeast Asian acoustic models, Dragon 11 upgrades them directly to the same models and vocabularies in Dragon 11.

The following table shows the acoustic model and vocabulary mappings for these languages:

Page 28

Dragon Administrator Guide version 11

Dragon 9.x Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

Australian English | Bluetooth 8 kHz

Australian English | BestMatch

Indian English | Bluetooth 8 kHz

Indian English | BestMatch

SE Asian English | Bluetooth 8 kHz

SE Asian English | BestMatch

UK English | BestMatch UK English | BestMatch III/IV UK English | Large | General

UK English | BestMatch III

UK English | Bluetooth 8 kHz

Australian English | Bluetooth 8 kHz

Australian English | BestMatch III/IV

Indian English | Bluetooth 8 kHz

Indian English | BestMatch III/IV

Southeast Asian English | Bluetooth 8 kHz

Southeast Asian English | BestMatch III/IV

UK English | BestMatch III/IV UK English | Large | General

UK English | Bluetooth 8 kHz UK English | Large | General

Australian English | Large | General

Indian English | Large | General

Southeast Asian English | Large | General

Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11

When you upgrade Dragon 10.0 SP1 or later User Profiles that contain Australian, Indian, and Southeast Asian acoustic models as “accent models”, Dragon 11 upgrades them to the corresponding dialect-specific vocabularies in Dragon 11.

The following table shows the vocabulary mappings for these languages:

Dragon 10 Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

UK English | Bluetooth 8 kHz | Australian accented English

UK English | BestMatch | Australian accented English

UK English | Bluetooth 8 kHz | Indian accented English

UK English | Bestmatch | Indian accented English

Australian English | Bluetooth 8 kHz

Australian English | BestMatch III/IV

Indian English | Bluetooth 8 kHz

Indian English | BestmatchIII/IV

Australian English | Large | General

Indian English | Large | General

UK English | Bluetooth 8 kHz | SE Asian

Southeast Asian English | Bluetooth 8 kHz

Southeast Asian English | Large | General

Page 29

Chapter 1: Introduction to Dragon 11

Dragon 10 Acoustic Model Dragon 11 Acoustic Model Dragon 11 Vocabulary

accented English

UK English | BestMatch | SE Asian accented English

UK English | BestMatch UK English | BestMatch III/IV UK English | Large | General

UK English | BestMatch III

UK English | Bluetooth 8 kHz

Southeast Asian English | BestMatch III/IV

UK English | BestMatch III/IV UK English | Large | General

UK English | Bluetooth 8 kHz UK English | Large | General

Southeast Asian English | Large | General

Note:BestMatch IV models are not provided for the following:

n US English Teens (11 kHz and Bluetooth) n UK and AUS (Bluetooth) n IND and SEA (11 kHz and Bluetooth)

See Dragon version 11 - What's New for administrators for more information on Two-pass mod- els.

Page 30

Page 31

Installing, modifying and upgrading Dragon

To install DragonNaturallySpeaking or DragonMedical:

1. Be sure your systems meet the system requirements.

2. Prepare for the installation or upgrade by backing up User Profiles before upgrading.

3. Install or upgrade the software by choosing the type of installation. See the table below for installation options.

4. Become familiar with the Dragon file structure and carry out other post installation tasks.

Note: When an administrator installs Dragon 11 , installation instructions appear in the primary language for the product. An administrator cannot install Dragon using a language that is different than the primary language. For example, when an administrator installs Dragon 11 , Professional English, installation instructions appear in English.

Installation topic Topic link

Installation checklists

System requirements

Preparing for an installation or upgrade

Installing Dragon on a single computer

This topic describes the basics steps for installing Dragon on a single computer. It covers both a Typical/Complete installation and a Cus- tom installation, sometimes linking you to further detail in another topic.

Installing using the Windows Installer (MSI)

Dragon includes a native Windows Installer (MSI) that lets an administrator customize installations as well as install across a network to multiple client computers. In addition, an administrator can use this service to upgrade, modify, repair, or remove an existing Dragon installations.

Upgrading from a previous version

An administrator can upgrade installations to Dragon 11 from Dragon NaturallySpeaking Versions 9.x and 10.x.

View the Dragon file structure and carry out post installationtasks

Installation checklists System requirements Preparing for an installation or

upgrade Installing on a single com-

puter

Using the Windows Installer (MSI) to install Dragon

Upgrading from a previous version

Post Installation Tasks

Page 32

Page 33

Chapter 2: Preparing to

Install Dragon

This section contains information on the prerequisites for installing Dragon, Dragon system requirements, and information on which Dragon products you can install on the same computer.

Preparing for an installation or upgrade 22

Installation checklist 23

Dragon system requirements 25

Storage space required for User Profiles 28

Installing on or Upgrading to Windows Vista and Windows 7 30

Coexistence with other Dragon products 31

Page 34

Dragon Administrator Guide version 11

Preparing for an installation or upgrade

Before installing, modifying, or upgrading Dragon NaturallySpeaking or Dragon Medical:

n Close all open applications. n Turn off or disable any antivirus software; installation can sometimes trigger a false virus report. n Look at the supplied Installation Checklist.

Installation restrictions

n Be sure your system meets the hardware requirements before attempting to install Dragon. See

Dragon system requirements

n Administrator rights are not required to create a User Profile or use the software after

installation.

n These restrictions also apply to an upgrade installation: On Windows XP Professional, Vista,

and Windows 7, if as administrator you want to create a Dragon User Profile for a Windows limited user (with restricted privileges), you must log on to Windows using that limited user account, then create the Dragon User Profile. If you create a Dragon user account for a Windows limited user while logged in as a Windows administrator, the limited user will not be able to access that user account.

n Dragon is licensed on a “per individual” basis. You are permitted to install the software on more

than one computer (for example, on a desktop and a laptop computer, or on a work and a home computer), but you cannot use the software concurrently on more than one computer.

You are permitted to create multiple User Profiles, so long as each User Profile is for a single individual. If someone else wants to create or use another User Profile, that person must purchase a separate license for Dragon.

Volume license agreements are available.

File Structure

Upgrading from Dragon NaturallySpeaking 9.x or 10.x automatically relocates some NaturallySpeaking directories and files.

For information, see Dragon File Structure.

Page 35

Installation checklist

Do all of your workstations meet the recommended system requirements for Dragon?

Will you install the Dragon software manually at each computer or will installation be unattended? (If the latter, read Installing, modifying, and upgrading Dragon for information on setup or MSI command-line parameters.)

Which features will you install on each computer?

Which vocabularies do you need to install on each computer?

Note: Installing only selected vocabularies helps conserve disk space consumption

and shortens setup time. A full installation with all vocabularies uses about 2500 MB and takes about 20 minutes, while an installation with only one vocabulary uses less than 500 MB and takes about 5-10 minutes. See Dragon system requirements for more information on disk size requirements.

Chapter 2: Preparing to Install Dragon

Will you install the tutorial (recommended)?

Will you install the text-to-speech component?

Will you set up roaming User Profiles? (Read Setting up the Roaming feature)

If so, where will you place the User Profiles?

In a shared network directory?

In multiple shared network directories? (for example, one per

department or clinic)

In each user’s Windows home directory?

Note: Placing each user’s profile in his or her Windows home directory

is not recommended, because this makes it more difficult for the administrator to perform operations on multiple User Profiles, such as running the Acoustic and Language Model Optimizer or upgrading User Profiles to a new version.

On an Internet server running WebDAV (HTTP roaming)?

If not, what location will you designate as the backup directory for each User

Profile?

Page 36

Dragon Administrator Guide version 11

Where will you place the data distribution directory for distributing word lists

and command sets?

Will you be collecting data for the acoustic optimizer?

Will you restrict users from modifying commands and vocabularies?

Which default user-specific options will you set at installation time? (See the

Dragon Help on the Options dialog.) Which Administrative options will you set?.

Note: Where you store User Profiles will also depend on other factors. Each User

Profile requires at least 25-30 MB hard disk space. With default settings, acoustic optimizer data can take up to an additional 100 MB per workstation, to a total of 500 MB in the master Roaming User Profile (more precisely, 100 MB per dictation source per workstation, 500 MB per dictation source per master Roaming User Profile). Acoustic optimizer data contains text and audio data that can be read or heard by anyone with access to the User Profiles.

Upgrade checklist

Are there User Profiles that need to be upgraded from a previous version?

If so, will an administrator upgrade them or will each end user upgrade his/her

own?

Support Checklist

Who will be responsible for running the Acoustic and Language Model Optimizer?

Who is responsible for collecting word lists and commands?

Who is responsible for distributing word lists and commands?

Will words and commands be distributed through the data distribution directory or by some

other means, such as email?

Who will Dragon users contact if they need help?

Page 37

Chapter 2: Preparing to Install Dragon

Dragon system requirements

During the installation process, the software checks that your system meets the following requirements. If they are not met, Dragon will not be installed. Note that at least 2 GBof RAMis required for installation in Windows 7 and Windows Server 2008. See Operating systems and

RAM, below.

NOTE

The Professional and Legal editions of Dragon do not support dictation directly into Electronic Medical Record (EMR) Systems. For EMR support, please use Dragon Medical Edition.

Processor

Minimum

Intel® Pentium® 1GHz or equivalent AMD processor or 1.66 GHz Atom® processor (SSE2 instruction set required).

Recommended

Intel Pentium 2.4 GHz (dual 1.8 GHz core processor) or equivalent AMD processor. Faster processors produce faster performance.

NOTE

Streaming SIMD Extensions (SSE) are not supported.

Processor cache

Minimum: 512 KB Recommended: 2 MB

Operating systems and RAM

Operating system 32-bit 64-bit RAM min

Windows7 √ √ Windows XP Home

√ X

(SP2 or greater)

2 GB 4 GB

1 GB 2GB

RAM

recommended

Windows XP Professional (SP2 or greater)

Windows Vista, including SP1 and SP2

√ X

√ √

1 GB 2GB

Page 38

Dragon Administrator Guide version 11

Operating system 32-bit 64-bit RAM min

Windows Server 2003 (SP2 or greater, R2)

√ √

RAM

recommended

2 GB 4GB

Windows Server

√ √

2GB 4 GB

2008, including SP1 and SP2

Note:Windows 2000, Windows 2000 Server, and Windows XP 64-bit are not supported and installation is blocked on those systems.

NOTE

* If your computer has less than the recommended amount of RAM, Dragon will install but displays a message recommending that you install additional RAM for optimum performance.

Free hard disk space

n 2.5 GB minimum for a custom installation where you install only the program files and one User

Profile. Installations can range from 800 MB (US English Home Edition) to 2.5 GB (US English Medical Edition).

n 2.8 GB minimum for non-English versions.

Microphone

n Nuance-approved noise-canceling microphone. For a complete listing of Dragon-compatible

audio input devices, visit http://support.nuance.com/compatibility on the Dragon Support Web pages. Note: Dragon Medical Edition has built-in support for the Dictaphone PowerMics. For more information, see the following topics in the Dragon Help:

l Using the Dictaphone PowerMic (the beige PowerMic)

Only newer beige PowerMics work with Dragon Medical on Windows Vista.

l Using the Dictaphone PowerMic II (the black PowerMic)

PowerMic II packaging should display Vista compliance labeling. If you are unsure about the compatibility, confirm that the firmware version is v. 2.02 or greater. Refer to http://support.nuance.com/compatibility

n For Bluetooth microphones, Tablet PCs, and other hardware, visit

http://support.nuance.com/compatibility.

Sound card

Sound card capable of supporting 22 kHz 16-bit audio recording.

Other requirements

n Microsoft n DVD-ROM drive required for installation. n Speakers (optional for playback of recorded speech and Text-To-Speech features).

Internet Explorer 6 or greater (free download available at www.microsoft.com).

Page 39

Chapter 2: Preparing to Install Dragon

n An Internet connection for product activation. Note that product activation is not required for

Enterprise editions.

Page 40

Dragon Administrator Guide version 11

Storage space required for User Profiles

Adequate storage space must be available for Dragon User Profiles (that store information about each particular person's voice, vocabulary, custom commands (if applicable), and option settings). The space needs to exist on:

n Stand-alone installations where end-users work on dedicated computers.

AND

n Only for Enterprise Profile Management Central computers (sometimes servers) where Master

Roaming User Profiles are stored.

Having Roaming User Profiles lets end-users run Dragon on more than one computer or device by accessing centrally stored provider-specific voice and speech information, rather than requiring that the profile be on each computer.

Roaming User Profiles also let end-users with one computer use Dragon from different locations that have a connection to the network, for example, the office, at home, or different locations with the office or home.

The following information should be treated as guidelines for allocating disk space on your sys-

tem. The actual amount of disk space will vary from site to site.

For each Master Roaming User Profile (User Profiles stored on the central computer), you should plan to have this much space:

n 25 MB for each Roaming User Profile n 8 MB for each additional vocabulary you add for this User Profile n 18 MB for each additional dictation source you add for this User Profile n 1000 MB for Acoustic Optimizer data associated with each dictation source of each User

Profile

To set how much data you have elected to store:

1. On the

2. When the

work archive

DragonBar

, select

Tools>Administrative Settings

Administrative Settings

option.

dialog box opens, check the

Disk space reserved for net-

In addition, for the Local Roaming User Profile, you should plan to have the following space on each PC where the end-user dictates:

n 25 MB for each Roaming User Profile n 8 MB for each additional vocabulary added for this user profile

n 18 MB for each additional dictation source added for this user profile n 240 MB for acoustic optimizer data associated with each dictation source of each User Profile

The settings in the

Data

tab of the

Options

dialog box control how much acoustic optimizer data

Dragon retains locally:

Page 41

Chapter 2: Preparing to Install Dragon

1. To set the number of minutes of audio to retain locally, click the

Archive size...

button and

position the slider.

2. To turn off retaining this data locally, check the

file (for portability)

option.

Conserve disk space required by User pro-

A non-Roaming User Profile requires approximately twice as much disk space as a local Roaming User Profile. Dragon periodically creates a backup copy of a non-Roaming User Profile and stores the copy on the local computer. On the other hand, a Roaming User Profile is stored in a network storage location and Dragon does not create a backup copy of a Roaming User Profile.

An administrator should create backup copies of all Roaming User Profiles on a regular basis.

Page 42

Dragon Administrator Guide version 11

Installing on or Upgrading to Windows Vista and Windows 7

Dragon NaturallySpeaking and Dragon Medical Versions 9.5 and higher are compatible with all editions of Windows Vista and Windows 7. Dragon runs on 32-bit and 64-bit computers for these operating systems.

Earlier versions of Dragon (version 8.x, 9.0, 9.1) will not install or run on Windows Vista or Windows 7.

Upgrade considerations

If you upgrade a computer from a previous version of Windows to Windows Vista or Windows 7, and that computer has Version 8.x, 9.0, or 9.1 of Dragon installed, that version of Dragon will not work after upgrading to Windows Vista or Windows 7.

All your User Profiles from these previous versions remain intact and can be upgraded when you install Dragon version 10 or 11 .

See "Upgrading User Profiles to Dragon 11 " in Dragon version 11 - What's New for admin-

istrators for more information.

Roaming User Profiles in an MSIInstallation on Vista or Windows 7

For more on carrying out an MSIinstallation on Windows Vista or Windows 7, see Modifying

Roaming User Profile, Miscellaneous, Schedule Settings in the INI File.

Page 43

Chapter 2: Preparing to Install Dragon

Coexistence with other Dragon products

Coexistence with previous versions of Dragon

You can have only one version of Dragon installed on your system.

Note: Running Dragon 9.x or 10.x concurrently with Dragon 11 is not supported.

Coexistence with Dragon SDK Client Edition

You can install Dragon SDK Client Edition 10 on the same computer where Dragon 11 is installed. In addition, Dragon and Dragon SDK Client Edition can share vocabularies and User Profiles.

You can run only one product at the same time. For example, if you are running Dragon, you cannot run any of the Dragon SDK Client tools or samples.

Note: Dragon 11 can coexist with Dragon SDK Client Edition 9.x.

Run Dragon SDK Client Edition 9.x on a computer with Dragon 11

You must have administrator privileges to perform the following step. In Windows Vista, make sure to elevate the command prompt.

At a command prompt, type the following command:

C:\Program Files\Nuance\Dragon SDK Client Edition9.x\Program\natspeak.exe /fixguids

Run Dragon 11 on a computer with Dragon SDK Client Edition Dragon 9.x

You must have administrator privileges to perform the following step. In Windows Vista, make sure to elevate the command prompt.

At a command prompt, type the following command:

C:\Program Files\Nuance\NaturallySpeaking11\Program\natspeak.exe /fixguids

Page 44

Page 45

Chapter 3: Installing Dragon

This section provides information on how to install Dragon, post-installation tasks, the Dragon file structure, sample commands, and medical vocabularies (for Dragon Medical edition).

Installing Dragon on a single computer 34

Sample custom installation of Dragon Medical 37

Post Installation Tasks 53

Cleaning up after uninstalling Dragon 53

Dragon file structure 54

Turning off Dragon's use of Microsoft Active Accessibility Service 58

Choosinga Medical Vocabulary toSupport YourSpecialty 60

Enhancing the privacy of patient data 66

Page 46

Dragon Administrator Guide version 11

Installing Dragon on a single computer

This topic presents the basic steps for installing Dragon NaturallySpeaking or Dragon Medical on a sin- gle computer.

For a complete step-by-step procedure of installing Dragon on a single computer, please see the Dragon GettingStarted Guide, available in printed form, or the Dragon User Guide for version 11 , avail- able on the DVDin

Notes:

n In Dragon 11 , the installation process does not present the QuickStart option. If you wish to

enable this option, you can do so after Dragon is installed.

n You must have Windows Administrator rights to install or uninstall Dragon or Dragon Medical on

Windows XP, Windows Vista, or Windows 7. For more information about how Administrator rights impact the creation of Dragon User Profiles, refer to Preparing for an installation or

upgrade.

\documentation\enx\UG11.pdf

n When you install Dragon 11 , Dragon installs using the primary language for the product. You

cannot install Dragon using a language that is different than the primary language. For example, when you install Dragon 11 Professional, English version, Dragon installs using the English language. If you attempt to use the setup.exe with the /l option on the command line to install 5 using a non-primary language, the installation process uses the primary language for that edition of Dragon and ignores the /l option.

Installing on Windows Vista and Windows 7

For information about installing the product on Windows Vista and Windows 7, refer to Installing

or Upgrading to Windows Vista and Windows 7.

Installing Dragon on a single computer

To install Dragon NaturallySpeaking or Dragon Medical:

1. Insert the first Dragon DVD into your DVDdrive.

If the installation does not start automatically, use the Windows Explorer to find and doubleclick

setup.exe

on the DVD.

When you start the installation, you might see a message from your Operating System saying

program needs your permission to continue

2. After the Windows Installer begins, it installs software packages (if they are not already installed): Visual C++ 9.0 Runtime for Dragon

3. After the installation Wizard begins, click text of the agreement and select

I accept...

. Click

to proceed to the License Agreement. Read the

, then click

Continue

again.

to start the installation.

Page 47

Chapter 3: Installing Dragon

4. Enter your customer information—

User Name

and

Organization

—then the

Serial Number

supplied to your Dragon installation.

5. Choose your installation directory. If there are no previous versions of Dragon on your system, the default directory in Windows XP is:

C:\Program Files\Nuance\NaturallySpeaking11

See Dragon file structure on page 54

6. Choose your

Setup Type

: If you decide not to install some Dragon components by selecting Custom installation, you can install them later by running the Setup program again and choosing Modify.

Typical/Complete

Custom

: Lets you select options and User Profiles to install. Customizing your installation

: Installs all options and User Profiles and requires the most disk space.

options can greatly reduce the disk space required.

In the Professional and Medical editions, you can modify the following settings during a custom installation. These settings are applied to all User Profiles created with this installation of Dragon, including User Profiles created from Windows XP, Windows Vista, and Windows 7 limited accounts:

Modify the application's settings for all users

displays the Options dialog box at the end of the installation. The Options dialog box lets you change the product's standard behavior:

l Change hot key settings l Customize how text is formatted l Choose initial microphone settings l Set how often your User Profiles are backed up l Set where you can dictate commands, such as in web pages

or other windows

Modify the administrative settings

displays the Administrative settings dialog box at the end of the installation. The Administrative settings dialog box lets you:

l Set up the Roaming feature l Set the backup location of your User Profiles l Restrict users from modifying commands and vocabularies l Schedule the Acoustic Optimizer and Data Collection tasks

Modify the Auto-Formatting options for all users matting

dialog box at the end of the installation. In this dialog box, you can

displays the

Auto-For-

choose ways that text should be automatically formatted (such as postal codes in US or UK format) and the number of spaces after a period.

7. Continue following the on-screen instructions. The setup program will install the files for Dragon on your computer.

8. If you did a

Custom

installation one or more of the following windows opens immediately:

l If you checked

Modify the application's settings for all users

opens. For more information on the

Options

, the

Options

dialog box

dialog box, see the main Dragon Help file.

Page 48

Dragon Administrator Guide version 11

l If you checked

Modify the administrative settings

box opens. For more information on setting administrative settings under the Roaming, Miscellaneous, and Scheduled Tasks tabs:

l See Administrative Settings: Roaming tab l See Administrative Settings: Miscellaneous l See Administrative Settings: Scheduled Tasks

l If you checked

page, the

matting

Modify the Auto-formatting options for all users

Auto-Formatting

dialog box, see the main Dragon Help file.

9. After you select OK, if you are prompted to restart your computer, restart it now. Otherwise, skip to the next step.

10. Start the product by selecting

DragonBar

appears on your desktop.

Activating Dragon

The first time you start Dragon, you will be prompted to activate your copy of Dragon. If you do not activate the software, Dragon will stop working after you start the product fives times.

For more information on activation, please see the Dragon User Guide.

, the

Administrative Settings

on the

dialog box opens. For more information on the

Custom Setup

Auto-For-

Start>All Programs>Dragon NaturallySpeaking 11.0

dialog

. The

Page 49

Chapter 3: Installing Dragon

Sample custom installation of Dragon Medical

This topic shows an example of a typical custom installation of Dragon Medical for the Roaming environment.

Note: This is an example only and is provided to give administrators an overview of a typical installation and the kind of decisions you have to make. Though the example provides recommendations it is not meant as a substitute for your own planning.

For more information, see:

n Installation checklists n Installing Dragon on a single computer n Step-by-Step Command Line Installation n Overview of Pushing Client Installation from Server

Preparing for the Roaming feature

1. Create network storage location for Master Roaming User Profiles. For example, you can create a shared drive that all Dragon users will have read/write access to. In this example, we'll name this shared folder

2. In the shared

tory

l Dragon Profiles is the location for the master copies of the User Profiles. (For

Dragon

folder, you can create 2 sub-folders;

Dragon Profiles

and

Data Direc-

planning purposes allow for 500 MB per User Profile.)

l Data Directory is the location for custom commands and word lists that auto-

matically update the User Profiles by use of the Data Directory Tool.

For more information, see Setting up the Roaming feature.

Install Dragon

To install Dragon:

1. Insert the first Dragon DVD into your DVDdrive or if installing from network drive, click on setup.exe.

2. When you have the option, choose

Custom

installation. For example:

Custom

lets you select options and User Profiles to install. Customizing your installation

options can greatly reduce the disk space required.

Page 50

Dragon Administrator Guide version 11

Click Next to continue.

3. On the Additional options screen, select all three options. For example:

Click

to continue.

Setting the Dragon Options

When the installation is complete, the three customization dialog boxes will open. The first to open is the

Options

dialog box.

Corrections tab:

You use this tab to control how the correction feature and spelling features work. In this example:

n Check

Enable double-click to correct

. Selecting this checkbox gives the user a way to correct

with the mouse.

n Maximize the number of choices that can appear in the

Correction

menu by setting it to 9.

Page 51

Chapter 3: Installing Dragon

The Commands tab:

You use this tab to set options that control how Dragon interprets commands. Unless otherwise indicated, changing these options only affects the current user; any other users keep their existing settings.

The following example shows the default settings:

Page 52

Dragon Administrator Guide version 11

The View tab:

You use the

Box

View

tab to control the behavior and appearance of the DragonBar and the

In this example, change

Auto-hide delay

from

Never Hideto5 seconds

Results

Page 53

Chapter 3: Installing Dragon

The Hot Keys tab:

You use the Hot keys tab to specify hot key assignments. If your users will be using Dragon on a Notebook, then click

F10

key to change the hotkey.

Microphone on/off

and hit the

Page 54

Dragon Administrator Guide version 11

The PowerMic I and II tabs:

If you are using Dragon and you are using a Dictaphone PowerMic for dictation, the Options dialog box displays the PowerMic I and II tabs. Dragon has built-in support for PowerMic or PowerMic II microphones. You can use the PowerMic II microphone buttons to perform predefined actions (described in the table below) or program the buttons to take custom actions.

The following example shows the default settings for the PowerMic II:

Page 55

Chapter 3: Installing Dragon

The Playback/Text-to-Speech tab:

You use the Playback/Text-to-speech tab to adjust the attributes of text-to-speech and playback. In this example, increase the

Speed

slider slightly. The default value is a little too slow. For exam-

ple:

Page 56

Dragon Administrator Guide version 11

The Miscellaneous tab:

You use this tab to set miscellaneous options. In this example

n Leave the

Have the microphone on but asleep

option unchecked unless the user cannot or

does not want to use their hands to turn the microphone on and off.

n Check Automatically save the profile changes to automatically save the user's profiles when

Dragon is closed.

For example:

Page 57

Chapter 3: Installing Dragon

The Dictation Box tab:

On the Dictation tab, you can define how the

Dictation Box

operates. You access the Dictation tab by selecting Tools > Dictation Box from the Dragon menu. For more information on the

Dictation Box

, see the

Using the Dictation Box

topic in Dragon

help file. The following example shows the default settings for the

Dictation Box

Page 58

Dragon Administrator Guide version 11

The Data tab:

You use the Data tab to instruct Dragon to store corrections in an archive, conserve disk space for better portability of User Profiles, and control how Dragon adapts training, saves recorded dictation, and backs up User Profiles.

In this example:

n Set the

Save recorded dictation with document

option to

Never

. You may want to set this option in most cases when using Dragon Medical and definitely when working in APor EMRapplications that only use a text editor to populate a database.

n Set the

Automatically back up user profile every "n" saves

to nothing if your users are using the Roaming feature. When you have a Roaming User Profile, the Master Roaming User Profile most likely resides on a server that should be backed up every night.

For example:

Page 59

Chapter 3: Installing Dragon

Setting the Administrative Options: Roaming User Profiles

The second dialog to open at the end of the installation is the Administrative Settings dialog box. This section describes the

You use the ture. You must set up the Roaming feature on each computer where you want users to dictate with a Roaming User Profile. For more information, see Administrative Settings: Roaming tab.

In this example:

1. Select

2. Click the the network location of the master Roaming User Profiles. The location you pick must be accessible to all computers on the network that you want available for dictation with Dragon. In this example, we'll use the network storage location we initially created.

Roaming

Enable

Add

to activate the Roaming feature and the Roaming User Profile options.

button. You use the

Roaming

tab of the

tab of the Administrative options dialog box

Administrative Settings

dialog box to set up the Roaming fea-

Roaming User Network Location

dialog box to define

Page 60

Dragon Administrator Guide version 11

Page 61

Chapter 3: Installing Dragon

3. The

4. You will be prompted to create the default directory if it does not already exist, when you see

Administrative Settings

to indicate how you want a Roaming User Profile to function at each Roaming User Profile location.

In addition to the default settings, also enable the

open/close only

the following message, always click Yes:

and

Always copy acoustic information to network

dialog box also contains several options that you can choose from

Access network at user profile

options. For example:

Setting the Administrative Options: Miscellaneous options

When the installation is complete, the three customization dialog boxes will open. The second to open is the Administrative Settings dialog box. This section describes the the Administrative options dialog box

In this example, click work directory that you created at the beginning.

Change...

to set the location of the

Data Distribution Location

Miscellaneous

tab of

to the net-

Page 62

Dragon Administrator Guide version 11

Also make sure to deselect the from automatically checking the Nuance web site for product updates if you want to control which updates your users can get.

Check for product updates at startup

option to disable Dragon

Setting the Administrative Options: Scheduled Tasks

When the installation is complete, the three customization dialog boxes will open. The second to open is the Administrative Settings dialog box. This section describes the of the Administrative options dialog box

The following example shows the default settings for the

Scheduled Tasks

tab:

tab

For more information, see the Dragon Help file.

Setting Auto-Formatting Options

The third dialog to open at the end of the installation is the example, this version of the Auto-Formatting dialog box displays when you are using a non-medical Vocabulary:

Auto-Formatting

dialog box. For

Page 63

Chapter 3: Installing Dragon

In Dragon Medical, when you are using a medical Vocabulary, the Auto-Formatting dialog box displays multiple tabs (General, Capitalization, Numbers, Units, and Dates, Abbreviations, and Miscellaneous):

General Tab

—Controls general settings like how number, dates and times, and common number related abbreviations are formatted. Also on this tab is the option to spell out (expand) English contractions.

Capitalization Tab

—Controls how Dragon capitalizes dictated words, including medical

terms.

Numbers, Units, and Dates Tab

—Contains rules for formatting numbers and units of

measure, including rules specific to medical topics.

Abbreviations Tab

Miscellaneous Tab

—Controls how medical-specific abbreviations are formatted.

—Contains miscellaneous formatting rules.

To set Auto-Formatting Options

1. Set the Auto-Formatting options.

2. Click

Apply

to save your changes and leave the

Auto-Formatting

dialog box open.

Page 64

Dragon Administrator Guide version 11

3. Click

to save your changes in the current tab, close the

Auto-Formatting

dialog box, and have the changes take effect. Your changes do not take effect until after you close the dialog box.

Nuance recommends that you review these tabs to make appropriate choices for your site.

Page 65

Post Installation Tasks

Once you have installed or upgraded Dragon, you might want to carry out some of these tasks before you proceed:

n Cleaning up after uninstalling Dragon n Dragon File Structure n Turning off Dragon's use of Microsoft Active Accessibility Service n ChoosingMedical Vocabulary toSupport YourSpecialty (Dragon Medical only)

Cleaning up after uninstalling Dragon

The following files will remain on your computer after you uninstall Dragon NaturallySpeaking or Dragon Medical:

Chapter 3: Installing Dragon

C:\Windows\Speech

n VText.dll n Vdict.dll n WrapSAPI.dll n XTel.dll n Xcommand.dll n Xlisten.dll n Xvoice.dll n spchtel.dll n speech.cnt n speech.dll n speech.hlp n vcauto.tlb n vcmd.exe n vcmshl.dll n vtxtauto.tlb

Dragon installed these files for Microsoft SAPI4 support. If you do not have other speech applications that require SAPI4, you can safely remove these files manually. If have installed other speech applications that require SAPI4 support, you may need to re-install those applications if you remove the files.

Page 66

Dragon Administrator Guide version 11

Dragon file structure

Upgrading from Dragon NaturallySpeaking 9.x or 10.x to Dragon 11 will automatically relocate some Dragon NaturallySpeaking directories and files.

You can only upgrade from Dragon 9.x or greater to Dragon 11 . The following directory structures and file locations assume an installation to a default location.

V9.0/V9.1 Windows 2000/XP Pro/XP Home/Windows Server 2003 directory structure

The V9.0/V9.1 directory structure before upgrading to Dragon 11 :

C:\Program Files\Nuance\NaturallySpeaking9

\Help \Program

\Tutorial (optional) C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking9\

\Custom

\Data

\Data\Training

\Users C:\Documents and Settings\<username>\Application Data\Nuance\NaturallySpeaking9\

\Results

V9.5 Windows 2000/XP Pro/XP Home/Windows Server 2003 directory structure

The V9.5 directory structure on Windows 2000/XP Pro/XP Home/Windows 2000 Advanced Server/Windows Server 2003 before upgrading to Dragon 11 :

C:\Program Files\Nuance\NaturallySpeaking9

\Ereg

\Help

\Program

\Tutorial (optional) C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking9\

\Custom

\Data

\Data\Training

\Users C:\Documents and Settings\<username>\Application

Page 67

Data\Nuance\NaturallySpeaking9\

\Results

V9.5 Windows Vista directory structure

The V9.5 directory structure on Windows Vista before upgrading to Dragon 11 :

C:\Program Files\Nuance\NaturallySpeaking9

\Ereg

\Help

\Program

\Tutorial (optional) C:\ProgramData\Nuance\NaturallySpeaking9\

\Custom

\Data

\Data\Training

\Users C:\Users\<username>\AppData\Roaming\Nuance\NaturallySpeaking9\

\Results

Chapter 3: Installing Dragon

V10 Windows 2000/XP Pro/XP Home/Windows Server 2003 directory structure

The V10 directory structure on Windows 2000/XP Pro/XP Home/Windows 2000 Advanced Server/Windows Server 2003 before upgrading to Dragon 11 :

C:\Program Files\Nuance\NaturallySpeaking10

\Ereg \Help \Program

\Tutorial (optional) C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking10\

\Custom

\Data

\Data\Training

\Users C:\Documents and Settings\<username>\Application Data\Nuance\NaturallySpeaking10\

\Results

V10 Windows Vista directory structure

The V10 directory structure on Windows Vista before upgrading to Dragon 11 :

Page 68

Dragon Administrator Guide version 11

C:\Program Files\Nuance\NaturallySpeaking10

\Ereg

\Help

\Program

\Tutorial (optional) C:\ProgramData\Nuance\NaturallySpeaking10\

\Custom

\Data

\Data\Training

\Users C:\Users\<username>\AppData\Roaming\Nuance\NaturallySpeaking10\

\Results

Dragon 11 Windows XP Pro/XP Home/Windows Server 2003 directory structure

The Dragon 11 directory structure on Windows XP Pro/XP Home/Windows Server 2003:

C:\Program Files\Nuance\NaturallySpeaking11

\Ereg

\Help

\Program

\Tutorial (optional) C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking11\

\Custom

\Data

\Data\Training

\Users

\RoamingUsers C:\Documents and Settings\<username>\Application Data\Nuance\NaturallySpeaking11\

\results

Dragon 11 Windows Vista and Windows 7 directory structure

The Dragon 11 directory structure on Windows Vista and Windows 7:

C:\Program Files\Nuance\NaturallySpeaking11

\Ereg

\Help

\Program

Page 69

Chapter 3: Installing Dragon

\Tutorial (optional) C:\ProgramData\Nuance\NaturallySpeaking11\

\Custom

\Data

\Data\Training

\Users C:\Users\<username>\AppData\Roaming\Nuance\NaturallySpeaking11\

\results

Page 70

Dragon Administrator Guide version 11

Turning off Dragon's use of Microsoft Active Accessibility Service

Dragon NaturallySpeaking and Dragon Medical use Microsoft Active Accessibility Service to let you control certain menus and dialog boxes by voice. Without Microsoft Active Accessibility Service, you would be unable to use Dragon to select menu commands and dialog box controls with your voice.

If you don't need to control the menus and dialog boxes by voice, you can speed up Dragon performance by turning off Microsoft Active Accessibility Services.

To turn off Active Accessibility Services in Dragon for all applications

1. Open the

2. Click the

3. Clear the

4. Click

Options

Miscellaneous

Voice enable menus and dialog controls

. You will need to exit and re-start Dragon for this change to take effect.

dialog box by selecting

tab.

Tools>Options

box if it is selected.

on the

DragonBar

To turn off Active Accessibility in Dragon for specific applications

1. Exit Dragon.

2. Open

nssystem.ini

C:\Documents and Settings\All Users\Application Data\Nuance\NaturallySpeaking11

See Dragon file structure for information on Dragon paths in other Windows operating systems.

in a text editor. In Windows XP, by default,

nssystem.ini

is located in:

3. Under [MSAA Modules Disabled], add a line similar to the following for each application where you want to disable the use of Active Accessibility Services:

<executable_name>=1

4. Save and close nssystem.ini.

5. Re-start Dragon.

For example, to disable Dragon use of Active Accessibility Services in Microsoft Word and Micro- soft Excel, you would add the following lines to

nssystem.ini

Page 71

Chapter 3: Installing Dragon

[MSAA Modules Disabled] winword.exe=1 excel.exe=1

Note: If you do not know the name of an application's executable file, you can start the appli-

cation from the Windows

Start

menu and then use the Windows Task Manager to view the list of current Windows applications. The executable names are listed under Image Name on the Processes tab. You can also right-click the application's icon and select the shortcut tab—the

Target

field will provide the name of the executable.

Page 72

Dragon Administrator Guide version 11

Choosinga Medical Vocabulary toSupport YourSpecialty

If you are using Dragon Medical, you should know which medical vocabulary supports your specialty, so that you can readily select the correct vocabulary from the list provided.

See Using Australian, Indian and Southeast Asian vocabularies in Dragon for information on upgrading User Profiles that contain Australian, Indian, or Southeast Asian acoustic models to Dragon 11 .

The following table correlates Medical specialties with USEnglish and UK English Dragon Medical vocabularies.

USand UKEnglish DragonMedical

Specialties and the Vocabularies That Support Them

Notes:

n Specialties and Medical Vocabularies marked with a (

) are not available in the Dragon Medical

Small Practice Edition.

n The Physical Medicine and Rehabilitation and the Speech and Language Pathology vocabularies

not available in UK English are marked with a (2).

Specialty Medical Vocabulary to Choose

Addiction Psychiatry Addiction Psychiatry Adolescent Medicine Family Medicine, Internal Medicine, or Pediatrics Allergy and Immu-

Allergy and Immunology

nology Anesthesiology Anesthesiology Bariatric Surgery Surgery Behavioral Health Psychiatry Blood Bank-

Pathology

ing/Transfusion Medicine

BreastSurgery Surgery Cardiac Surgery Cardiac Surgery Cardiology Cardiology Cardiothoracic Sur-

Surgery

gery

Page 73

Chapter 3: Installing Dragon

Specialty Medical Vocabulary to Choose

Cardiovascular Dis-

Internal Medicine

ease Chemical Pathology Pathology Child and Adoles-

Psychiatry

cent Psychiatry Child Abuse Pedi-

Pediatrics

atrics Clinical Cardiac Elec-

Cardiology

trophysiology Critical Care Med-

Anesthesiology or Internal Medicine

icine Dentistry Dentistry Dermatology Dermatology Dermatopathology Pathology Developmental-

Pediatrics

Behavioral Pediatrics Diagnostic Radiology Radiology

ENT ENT Ear, Nose, and

ENT

Throat EEG Psychiatry EmergencyMedicine Emergency Medicine EMGExaminations Neurology Endocrinology Endocrinology Diabetes and Metabolism Epidemiology Epidemiology Family Medicine Family Medicine Fetal Medicine Fetal Medicine Forensic Pathology Pathology

Forensic Psychiatry Psychiatry Gastroenterology Gastroenterology General Medicine GeneralMedicine Geriatric Medicine Geriatric Medicine or FamilyMedicine

Page 74

Dragon Administrator Guide version 11

Specialty Medical Vocabulary to Choose

Geriatric Psychiatry Psychiatry Hand Surgery Hand Surgery or Plastic Surgery Hematology Hematology Hospice and Pal-

liative Medicine

Pain Medicine, Emergency Medicine, Family Medicine, Internal Medicine, Pediatrics, or Physical Medicine and Rehabilitation

Infectious Disease Infectious Disease Internal Medicine Internal Medicine Interventional Car-

Internal Medicine

diology Medical Education

Medical Education and Writing

and Writing Medical Micro-

Pathology

biology Medical Oncology Internal Medicine Medical Toxicology Emergency Medicine, Pediatrics Mental Health Addiction Psychiatry, Endocrinology Diabetes and

Metabolism, Psychiatry, or Psychology Midwifery Midwifery Neonatal and Peri-

Neonatal and Perinatal Medicine natal Medicine

Nephrology Nephrology Neurodevelopmental

Pediatrics Disabilities

Neurology Neurology Neuromuscular Med-

Physical Medicine and Rehabilitation icine

Neuropathology Pathology

Neuropsychology Psychiatry, Neurology Neurosurgery Neurosurgery Neurotology ENT Nuclear Medicine Nuclear Medicine

Page 75

Chapter 3: Installing Dragon

Specialty Medical Vocabulary to Choose

Nuclear Radiology Radiology

Nursing Nursing Obstetrics and Gyne-

Obstetrics and Gynecology cology

Oncology Oncology Ophthalmology Ophthalmology Oral and Facial Sur-

Oral and Facial Surgery gery

Orthopaedic Surgery Orthopaedic Surgery Osteopathy Osteopathy Otolaryngology ENT Pain Medicine Pain Medicine Pathology Pathology

Pediatric Cardiology Pediatric Cardiology Pediatric Critical

Pediatrics Care Medicine

Pediatric Dentistry Pediatric Dentistry Pediatric Der-

Dermatology matology

Pediatric

EmergencyMedicine or Pediatrics EmergencyMedicine

Pediatric Endo-

Pediatrics crinology

Pediatric ENT Pediatrics Pediatric Gas-

Pediatric Gastroenterology troenterology

Pediatric Hema-

Pediatrics tology-Oncology

Pediatric Infectious

Pediatrics Diseases

Pediatric Nephrology Pediatrics Pediatric Oto-

ENT laryngology

Page 76

Dragon Administrator Guide version 11

Specialty Medical Vocabulary to Choose

Pediatric Pathology Pathology Pediatric Pul-

Pediatrics

monology Pediatric Rehabil-

Physical Medicine and Rehabilitation itation Medicine

Pediatric Rheu-

Pediatrics matology

Pediatric Surgery Surgery Pediatric Transplant

Pediatrics Hepatology

Pediatric Urology Urology Pediatrics Pediatrics Physical Medicine

Physical Medicine and Rehabilitation and Rehabilitation

Plastic Surgery Plastic Surgery

Plastic Surgery

ENT within Head and Neck

Podiatry Podiatry Proctology Colon and Rectal Surgery Psychiatry Psychiatry or Addiction Psychiatry Psychology Psychology Pulmonary Disease Pulmonary Disease Radiation Oncology Radiology

Radiation Therapy Radiation Therapy Radiologic Physics Radiology

Radiology Radiology 1 or Nuclear Medicine Rheumatology Rheumatology Sleep Lab SleepLab Sleep Medicine Family Medicine or ENT

Speech and Language Pathology

1, 2

Page 77

Chapter 3: Installing Dragon

Specialty Medical Vocabulary to Choose

Spinal Cord Injury

Physical Medicine and Rehabilitation

Medicine Sports Medicine Emergency Medicine, Family Medicine, or Physical Med-

icine and Rehabilitation Surgery Surgery Thoracic Surgery Thoracic Surgery Transplant Hep-

InternalMedicine atology

Trauma Surgery Surgery Undersea and Hyper-

EmergencyMedicine baric Medicine

Urology Urology Vascular Surgery Vascular Surgery Vascular and Inter-

Vascular and Interventional Radiology

ventional Radiology

Page 78

Dragon Administrator Guide version 11

Enhancing the privacy of patient data

When a user dictates using Dragon Medical, Dragon automatically saves all audio and transcribed text in Dragon Recorded Audio (.DRA) files. If the user corrects any of the dictated text, Dragon automatically stores these corrections in .enwv files. Both these files are saved in the background.

These automatically created .DRA and .enwv files are used by Dragon to optimize the User Pro- file. For example, Dragon uses these files when a user runs the Acoustic and Language Model Optimizer.

Dragon encrypts these automatically created .DRA and .enwv files before storing them in the local or Roaming User Profile directories to ensure they do not become a back door into patient data and violate the patient's privacy. These files are also encrypted when a user dictates into a supported application like Microsoft Word or an Electronic Medical Record (EMR)application.

Due to the restrictions mandated by the HIPAAregulations, these encrypted .DRA and .enwv files can only be opened by Dragon Medical for its internal use. For example, they cannot be accessed by the non-Medical versions of Dragon, the Dragon NaturallySpeaking SDK Client Edition (DSC), or the Dragon NaturallySpeaking SDK Server Edition (DSS). In addition, any encrypted .DRA and .enwv files automatically created by Dragon, cannot be opened in Drag- onPad.

Notes:

n Dragon Medical does not encrypt .DRA files explicitly saved by a user. For example, if a user

saves recorded dictation when saving a document (for example, in Word, WordPerfect, or DragonPad), these saved .DRA files are unencrypted. The user who created these files has the responsibility of saving these files in a secure location.

n Nuance does not guarantee that the file encryption provided in Dragon will ensure total HIPAA

compliance. Other security measures are required for full compliance.

Security Considerations

As long as other adequate security protections are in place to protect patient data, you can avoid saving excess patient data by choosing to:

1. Turn off encryption of patient data (not recommended)

2. Turn off creation of .DRA files and set options to conserve disk space, resulting in fewer saved files

3. Turn off creation of unencrypted .nwv files

Turning on/off encryption of patient data

It is possible to turn off the encryption of these background speech recognition files by un-checking the Encrypt Patient Health Information check box in the Miscellaneous tab of the Administrative Settings Dialogue.

Nuance can not guarantee HIPAA compliance when this feature is turned off.

Page 79

Chapter 3: Installing Dragon

For more information, see the Miscellaneous tab of the

Administrative Settings

dialog box.

Turning on/off creation of .dra patient data files

You can choose to turn off creation of the .DRA files containing patient data to further protect the patient's privacy when other security measure are in place, by:

n Turning off data collection, which sends data to Nuance for future product improvements. The

check box to enable/disable data collection is on the

Administrative Settings

l About Data Collection and Other Scheduled Tasks

dialog box. For more information, see:

Scheduled Tasks

tab of the

__and

n Checking settings to conserve disk space, which automatically stops creating files that require

large amounts of storage space:

i. On the DragonBar, select

Tools>Options

and click the

Data

tab.

ii. Check the Conserve disk space required by user profiles (for portability) option. For more infor-

mation on the topic on the

Data

tab of the

tab in the

Options

dialog box, refer to the main Dragon Help file's

dialog box.

Turning on/off creation of unencrypted text correction .nwv archive files

To further ensure privacy, any user can turn of creation of archive files that might contain patient data:

1. On the DragonBar, select

2. Uncheck the Store correction in archive option. For more information on the

Options

dialog box, refer tothe main Dragon Help file's topic on the

Tools>Options

and click the

Data

tab.

Data

tab of the

tab in the

Options

dialog box.

Page 80

Page 81

Chapter 4: Upgrading Dragon

This section contains information on how to upgrade Dragon and Roaming User Profiles, as well as how to upgrade third-party Vocabularies. You can update Dragon 9.x and 10.x User Profiles to Dragon 11 or greater.

Upgrading Dragon NaturallySpeaking or Dragon Medical 70

Installing on or Upgrading to Windows Vista and Windows 7 72

Upgrading multiple User Profiles 73

Preparing to upgrade Roaming User Profiles 77

Upgrading master Roaming User Profiles 79

Upgrading multiple User Profiles 84

Page 82

Dragon Administrator Guide version 11

Upgrading Dragon NaturallySpeaking or Dragon Medical

An administrator performs the following steps to upgrade a User Profile from Dragon 9.x or 10.x to Dragon 11 :

n Prepare to upgrade:

n Based on the version of Dragon being upgraded from, determine how to proceed

(see What you should know before upgrading from a previous version)

n If upgrading to Windows Vista, see Installing on or Upgrading to Windows Vista

n Carry out one of these procedures:

n Upgrade multiple User Profiles (see Upgrading multiple User Profiles) n Upgrade Roaming User Profiles (see Upgrading Roaming User Profiles ) n Upgrade User Profiles with custom or customized vocabularies (see Upgrading User

profiles with Custom and Customized Vocabularies )

Administrators can work with the

User Profile Upgrade Wizard

(see Upgrading multiple User

Profiles)

See "Upgrading User Profiles to Dragon version 11 " in Dragon version 11 - What's New for

administrators for more information.

Note: If upgrading from Dragon version 8.x or earlier to Dragon 11, version 8.x or earlier custom words and commands can be re-used in Dragon 11 :

1. In Dragon 8.x or earlier, export the custom words and commands

2. In Dragon 11 , create a new User Profile

3. In Dragon 11 , import the custom words and commands

See the Dragon Help for information on exporting and importing custom words and commands.

What you should know before upgrading from a previous version

An administrator can upgrade to Dragon 11 from Dragon NaturallySpeaking or Dragon Medical Ver- sions 9.x or 10.x. An administrator upgrades to Dragon 11 by following the installation instructions for Dragon 11, but should first be sure to:

n Uninstall the previous version, when it is required for the version the administrator is upgrading

from.

n Retain existing User Profiles, to be updated after the installation completes. n Check that it is possible to upgrade from the existing edition to the edition the administrator is

installing.

See "Upgrading User Profiles to Dragon 11" in Dragon version 11 - What's New for administrators for more information.

Page 83

Upgrading from Dragon 9.x

The Dragon 11 installation installs in the Dragon 9.x directories and overwrites the files in those directories.

Upgrading from Version 10.x

Uninstall Dragon version 10.x before installing Dragon 11 .

Edition considerations

An administrator must upgrade to the same edition or greater and to the same language. For example, if upgrading from Version 9.1 German/English to Dragon 11 English only, the

Dragon 9.1 German User Profiles are not upgraded. Upgrading to Dragon 11 German/English upgrades both German and English User Profiles. After upgrading, an administrator can install other Dragon 11 languages.

Chapter 4: Upgrading Dragon

Notes:

n If a user is using Dragon version 8.x or earlier, they can re-use custom words and commands in

Dragon 11 :

1. In Dragon 8.x or earlier, export the custom words and commands

2. In Dragon 11 , create a new User Profile

3. In Dragon 11 , import the custom words and commands

See the Dragon Help for information on exporting and importing custom words and commands.

n When an administrator installs Dragon 11 , Dragon installs using the primary language for the

product. An administrator cannot install Dragon using a language that is different than the primary language. For example, if an administrator installs Dragon 11 Professional - English version, Dragon installs using the English language. If the administrator attempts to use the /l option with setup.exe to install Dragon 11 using a non-primary language, the installation process uses the primary language for that edition of Dragon and ignores the /l option.

Page 84

Dragon Administrator Guide version 11

Installing on or Upgrading to Windows Vista and Windows 7

Earlier versions of Dragon (version 8.x, 9.0, 9.1) will not install or run on Windows Vista or Windows 7.

Upgrade considerations

All your User Profiles from these previous versions remain intact and can be upgraded when you install Dragon version 10 or 11 .

See "Upgrading User Profiles to Dragon 11 " in Dragon version 11 - What's New for admin-

istrators for more information.

Roaming User Profiles in an MSIInstallation on Vista or Windows 7

For more on carrying out an MSIinstallation on Windows Vista or Windows 7, see Modifying

Roaming User Profile, Miscellaneous, Schedule Settings in the INI File.

Page 85

Chapter 4: Upgrading Dragon

Upgrading multiple User Profiles

You use the User Profile Upgrade Wizard to upgrade a Dragon 9.x or 10.x User Profile to Dragon 11 . There are two ways you can start the User Profile Upgrade Wizard:

n In the Open User profile dialog box, select a User Profile to upgrade. Dragon displays a dialog

that gives you the option of upgrading the User Profile now (by pressing OK) or upgrading the User Profile later (by pressing Cancel). If the user selects OK. Dragon displays the

Profile Upgrade Wizard

User

n In the Start menu, select

NaturallySpeaking Tools>Upgrade User Profiles Upgrade Wizard

Programs

>

Dragon NaturallySpeaking 11.0>Dragon

. Dragon displays the

User Profile

Using the User Profile Upgrade Wizard

The User Profile Upgrade Wizard guides you through the process of upgrading User Profiles from Dragon 9.x and 10.x.

The wizard cannot upgrade User Profiles created by versions of Dragon prior to Dragon 9.

User Profile Upgrade Wizard: Select the profile(s) to upgrade

On the Select the profile(s) to upgrade page, you see these elements:

User profiles to upgrade

This screen displays the location and name of all the User Profiles that the wizard will upgrade. Modify the list of User Profiles to include all User Profiles that you want to upgrade. The wizard starts by including all the User Profiles in the current folder as candidates to upgrade. You add User Profiles to the list by clicking the tional User Profiles in other locations. You remove User Profiles from the list by selecting them and clicking the you want to upgrade, click

Remove from list

Browse to add a profile

button. Once the list of User Profiles contains the profiles

button and browsing for addi-

Note: If you have roaming users in your network, see Upgrading Roaming User

Profiles:Overview

Current Location

The location of the User Profiles to upgrade.

User Profile

Displays the names of all the User Profiles to upgrade.

Total profiles to be upgraded

Displays the total number of User Profiles to upgrade.

Page 86

Dragon Administrator Guide version 11

Browse to add a profile

Opens a to upgrade.

Remove from list

Deletes the User Profile you select from the User Profile Upgrade Wizard. Once you have made a selection, click If you choose to upgrade only one User Profile, the wizard displays the number of minutes the

upgrade requires to complete.

Browse for Folder

window that you use to locate additional User Profiles for the wizard

If you upgrade a UK User Profile, the wizard displays a page that lets you select a region for the profile.

User Profile Upgrade Wizard: Choose where to store the upgraded profile(s)

As the User Profile Upgrade Wizard updates a User Profile to Dragon 11, the wizard can move a copy of the upgraded User Profile to another location without modifying the old profile. This allows you to use the original profile if you need to and makes the profile compatible with operating systems like Windows XP that store all user data in the Documents and Settings folder.

Page 87

Location for upgraded profile(s)

Chapter 4: Upgrading Dragon

Click the

Browse

button or select a new destination from the list if you want to choose a des-

tination other than the suggested destination.

Advanced

Click the

Advanced

button to open the Advanced Options dialog box where you can change

how the wizard upgrades the User Profile.

User Profile Upgrade Wizard: Advanced Options

The

Advanced Options

User Profiles.

User profiles to

The

User profiles to

tic model for each profile you plan to update.

Attribute Name Old Value New Value

Location The name of the User

Profile.

dialog box lets you make finer adjustments to how the wizard upgrades

list box provides information about the location, vocabulary, and the acous-

The current location of the User Profile.

The location where Dragon will place the updated User Profile.

Vocabulary The name of the current

vocabulary for the User Profile.

Acoustic model

The name of the audio input device for the User Profile.

The name of the base vocabulary for the current vocabulary.

The name of the current language/voice model for the User Profile.

The name of the new base vocabulary for the current vocabulary.

The name of the new language/voice model for the User Profile.

Setting a location for an upgraded User Profile

When you click on the

Location

chose on the

text box. The text box displays the location that the wizard recommends or that you

Choose where to store the upgraded profile(s)

Location

line in the

User profiles to

list box, Dragon enables the

page. You can click Browse and

choose a new location.

Setting a new base vocabulary for a User Profile

When you click on the

NewBase Vocabulary

or the one that the

Vocabulary

line in the

User profiles to

list box, Dragon enables the

text box. The text box displays the current vocabulary of the User Profile

User Profile Upgrade Wizard

assigns to the upgraded User Profile if Dragon does not support the old vocabulary. If Dragon supports the current vocabulary, the message <Unable to upgrade> appears.

You can select a new base vocabulary from the drop-down list.

New

Page 88

Dragon Administrator Guide version 11

Setting a new acoustic model for a User Profile

When you click on an New Acoustic Model text box. The text box displays the current language (such asUSEnglish), language model, and accent of the User Profile. You can choose a new acoustic model from the drop-down list.

After you modify the information for each User Profile in the list box, click wizard, and click

Acoustic model

to proceed.

line in the

User profiles to

list box, Dragon displays the

to return to the

User Profile Upgrade Wizard: Begin profile upgrading

On the wizard requires approximately 5 to 20 minutes to upgrade each User Profile.When the process is complete, click

If the

Open User Profile

begin dictation.

Begin profile upgrading

Finish

User Profile Upgrade

window opens and displays a list of the User Profiles you can choose from to

page, click

wizard starts automatically after you upgrade and start Dragon, the

Begin upgrading

to start the upgrade process. The

Page 89

Chapter 4: Upgrading Dragon

Preparing to upgrade Roaming User Profiles

Step 1: Install Dragon 11 on the computer where you upgrade the Dragon 9.x or 10.x Master Roaming User Profiles

Nuance recommends that administrators install Dragon 11 on the computer where the Dragon 9.x or 10.x Master Roaming User Profiles are located. If that is not possible, Nuance recommends that administrators install Dragon 11 on a separate computer where they will perform the upgrades.

For more information on installing, see Installing Dragon on a single computer.

Notes:

n If you are unable to install Dragon where the Dragon 9.x or 10.x Master Roaming User Profiles

are located, Nuance recommends that you install Dragon 11 on a separate computer where you perform the upgrades. For more information, see Upgrading Roaming User Profiles:Overview.

n If upgrading from Dragon 8.x or earlier to Dragon 11 , version 8.x or earlier custom words and

commands can be re-used in Dragon 11 . See the Dragon Help for information on exporting and importing custom words and commands:

i. In Dragon 8.x or earlier, export the custom words and commands

ii. In Dragon 11 , create a new User Profile.

iii. In Dragon 11 , import the custom words and commands

Step 2:On the Dragon 9.x or 10.x end-user systems that use the Roaming feature

On the end-user systems where the users dictate using the Dragon 9.x or 10.x Roaming feature, save and close any open User Profiles on each Dragon 9.x or 10.x system that uses the Roaming feature.

Note: If there is no time when all the Roaming User Profiles are not in use (for example, in a hos-

pital where some physicians use Dragon during a night shift), administrators can upgrade different groups of Roaming User Profiles at different times.

Step 3: On the central network storage location for the Dragon 9.x or 10.x Master Roaming User Profiles

1. (Optional) Back up the master Roaming User Profiles to a separate location, either by using any system backup utility that is implemented at your facility or by using the Dragon The

Manage

Page 90

Dragon Administrator Guide version 11

User Profiles

Note: You do not need to back up the Roaming User Profiles because the upgrade retains the

Dragon 9.x or 10.x User Profiles in a directory that is separate from the Dragon 11 User Profiles.

2. Create a new directory on the shared network drive to store the upgraded Dragon 11 Master Roaming User Profiles. Although you can store the upgraded User Profiles in the same location as the current User Profiles — this would make two versions of each User Profile visible to the end user and lead to confusion — Nuance recommend creating a location that is different from the location that stores the current (Dragon 9.x or 10.x) User Profiles.

dialog.

Step 4: Copy the Dragon 9.x or 10.x Master Roaming User Profiles to the Dragon 11 client computer

If you install Dragon 11 on the computer where the Dragon 9.x or 10.x Master Roaming User Profiles are located, then proceed to Step 5 below.

If Dragon 11 is not installed on the computer where the Dragon 9.x or 10.x Master Roaming User Profiles are located, perform the following steps on the Dragon 11 client computer:

1. Create a directory to store all the Master Roaming User Profiles you plan to upgrade.

2. Copy the Dragon 9.x or 10.x Master Roaming User Profiles from the network location to the directory.

Step 5: On the administrator system where you plan to upgrade the Dragon 9.x or 10.x Master Roaming User Profiles

1. Start Dragon Version 11 and make sure the Roaming feature is off.

To turn off the Roaming feature:

i. Close any open User Profiles.

ii. Click

iii. On the

2. Close Dragon.

3. Follow the instructions in the next section, Upgrading master Roaming User Profiles.

See "Upgrading User Profiles to Dragon version 11 " in Dragon version 11 - What's New for

administrators for more information.

Administrative Settings

plays the

Administrative Settings

Roaming

tab, make sure

on the

dialog box.

Enable

DragonBar Tools

is not selected.

menu. This action dis-

Page 91

Chapter 4: Upgrading Dragon

Upgrading master Roaming User Profiles

You must use the User Profile Upgrade Wizard to upgrade Dragon 9.x or 10.x master Roaming

User Profiles to Dragon 11 . Before you proceed with the tasks in this topic, complete the procedure in Preparing to upgrade

Roaming User Profiles. After you upgrade the Dragon 9.x or 10.x Master Roaming User Profiles and optionally copy them

back to their network location, you can proceed to upgrade your end-user systems that use the Roaming feature. For more information, see Upgrading end-user systems.

Step 1:Upgrade the Dragon 9.x or 10.x Master Roaming User Profiles

On the computer with the Dragon 9.x or 10.x Master Roaming files and where Dragon 11 is installed:

1. Select

Tools>Upgrade User Profiles

Note: If you did not turn off the Roaming feature in the

before attempting to start the ing that you cannot upgrade a Roaming User Profile. If you receive the message, go back to the

Administrative Settings

2. On the Select the profile(s) to upgrade page, click Browse to add a profile... to select the location of the Dragon 9.x or 10.x Master Roaming User Profiles. The Select the profile(s) to

upgrade page now displays a list of User Profiles in the selected directory:

Start>Programs

>Dragon NaturallySpeaking 11.0 >

Administrative Settings

User Profile Upgrade Wizard

dialog and be sure the

Enabled

, you receive an error message stat-

check box is not checked.

Dragon NaturallySpeaking

dialog box

Page 92

Dragon Administrator Guide version 11

Continue to add User Profiles from other local locations or use the Remove from list button to remove specific User Profiles. Click Next to continue.

Page 93

Chapter 4: Upgrading Dragon

3. If you choose to upgrade only one User Profile, the wizard displays the number of minutes the upgrade requires to complete the upgrade.

4. If you upgrade a UK User Profile, the wizard displays a page that lets you select a region for the profile.

5. On the Choose where to store the upgraded profile(s) page, in the Location for upgraded profile(s) text box, choose the local location you previously created to contain the upgrade Dragon 11 master Roaming User Profiles. If a location is not visible, click Browse, find the cor-

Page 94

Dragon Administrator Guide version 11

rect location, and click Next.

6. The Begin profile upgrading page displays the number of User Profiles that the wizard is prepared to upgrade. Click Begin upgrading to start the upgrade process. The upgrade process can take 2-3 minutes or more per User Profile, depending on the speed of the computer system and the speed of the network. Click Stop at any time to interrupt this process. The upgrade process creates new master Roaming User Profiles in the destination you selected.

7. Click

The User Profile Upgrade Wizard names each Dragon 11 master Roaming User Profile as fol- lows: <name> (v11). For example, Dragon copies and upgrades a Dragon 10.x Master Roaming User Profile with a filename of roaminguser1to roaminguser1 (v11). Dragon does not change the name of the Dragon 10.x Master Roaming User Profile.

Do no store the Dragon 9.x or 10.x Roaming User Profiles in the same directory as the upgraded Dragon 11 Roaming User Profiles. The , 10.x, and 11.x profiles. A Dragon user may not be sure of the profile they should select for dictation.

Finish

to complete the upgrading process and exit the

Open User Profile

dialog box displays all the Dragon 9.x

User Profile Upgrade Wizard

Step 2: Clean up the Dragon 9.x or 10.x locations for master Roaming User Profiles (optional)

When the Profiles, it create a copy of the upgraded User Profile and does not change the original profiles. This ensures the original profiles are available in case someone requires them.

User Profile Upgrade Wizard

modifies the Dragon 9.x or 10.x master Roaming User

Page 95

Chapter 4: Upgrading Dragon

An administrator can optionally rename or remove the Dragon 9.x or 10.x master Roaming User Profiles through the

Manage User Profiles

dialog box.

Step 3: Copy the Dragon 11 Master Roaming User Profiles to their network location (Optional)

If you were unable to install Dragon 11 where you store the Dragon 9.x or 10.x Master Roaming User Profiles, and you instead copy them to a different computer with Dragon 11 installed, you must now copy the Dragon 11 Master Roaming User Profiles back to the new network directory. This is the directory you created on their original network location.

You can skip this step if you installed Dragon 11 on the computer where the Dragon 9.x or 10.x Master Roaming User Profiles are located and you upgraded those Master Roaming User Profiles directly to Dragon 11 .

Step 4: Upgrade end-user systems to Dragon 11

After you upgrad the master Roaming User Profiles, you can upgrade the end-user systems that use the Roaming feature.

For more information, see Upgrading end-user systems.

Page 96

Dragon Administrator Guide version 11

Upgrading multiple User Profiles

You use the User Profile Upgrade Wizard to upgrade a Dragon 9.x or 10.x User Profile to Dragon 11 . There are two ways you can start the User Profile Upgrade Wizard:

n In the Open User profile dialog box, select a User Profile to upgrade. Dragon displays a dialog

that gives you the option of upgrading the User Profile now (by pressing OK) or upgrading the User Profile later (by pressing Cancel). If the user selects OK. Dragon displays the

Profile Upgrade Wizard

User

n In the Start menu, select

NaturallySpeaking Tools>Upgrade User Profiles Upgrade Wizard

Programs

>

Dragon NaturallySpeaking 11.0>Dragon

. Dragon displays the

User Profile

Using the User Profile Upgrade Wizard

The User Profile Upgrade Wizard guides you through the process of upgrading User Profiles from Dragon 9.x and 10.x.

The wizard cannot upgrade User Profiles created by versions of Dragon prior to Dragon 9.

User Profile Upgrade Wizard: Select the profile(s) to upgrade

On the Select the profile(s) to upgrade page, you see these elements:

User profiles to upgrade

Remove from list

Browse to add a profile

button. Once the list of User Profiles contains the profiles

button and browsing for addi-

Note: If you have roaming users in your network, see Upgrading Roaming User

Profiles:Overview

Current Location

The location of the User Profiles to upgrade.

User Profile

Displays the names of all the User Profiles to upgrade.

Total profiles to be upgraded

Displays the total number of User Profiles to upgrade.

Page 97

Browse to add a profile

Chapter 4: Upgrading Dragon

Opens a to upgrade.

Remove from list

upgrade requires to complete.

Browse for Folder

window that you use to locate additional User Profiles for the wizard

If you upgrade a UK User Profile, the wizard displays a page that lets you select a region for the profile.

User Profile Upgrade Wizard: Choose where to store the upgraded profile(s)

Page 98

Dragon Administrator Guide version 11

Location for upgraded profile(s)

Click the

Browse

button or select a new destination from the list if you want to choose a des-

tination other than the suggested destination.

Advanced

Click the

Advanced

button to open the Advanced Options dialog box where you can change

how the wizard upgrades the User Profile.

User Profile Upgrade Wizard: Advanced Options

The

Advanced Options

User Profiles.

User profiles to

The

User profiles to

tic model for each profile you plan to update.

Attribute Name Old Value New Value

Location The name of the User

Profile.

dialog box lets you make finer adjustments to how the wizard upgrades

list box provides information about the location, vocabulary, and the acous-

The current location of the User Profile.

The location where Dragon will place the updated User Profile.

Vocabulary The name of the current

vocabulary for the User Profile.

Acoustic model

The name of the audio input device for the User Profile.

The name of the base vocabulary for the current vocabulary.

The name of the current language/voice model for the User Profile.

The name of the new base vocabulary for the current vocabulary.

The name of the new language/voice model for the User Profile.

Setting a location for an upgraded User Profile

When you click on the

Location

chose on the

text box. The text box displays the location that the wizard recommends or that you

Choose where to store the upgraded profile(s)

Location

line in the

User profiles to

list box, Dragon enables the

page. You can click Browse and

choose a new location.

Setting a new base vocabulary for a User Profile

When you click on the

NewBase Vocabulary

or the one that the

Vocabulary

line in the

User profiles to

list box, Dragon enables the

text box. The text box displays the current vocabulary of the User Profile

User Profile Upgrade Wizard

assigns to the upgraded User Profile if Dragon does not support the old vocabulary. If Dragon supports the current vocabulary, the message <Unable to upgrade> appears.

You can select a new base vocabulary from the drop-down list.

New

Page 99

Setting a new acoustic model for a User Profile

Chapter 4: Upgrading Dragon

After you modify the information for each User Profile in the list box, click wizard, and click

Acoustic model

to proceed.

line in the

User profiles to

list box, Dragon displays the

to return to the

User Profile Upgrade Wizard: Begin profile upgrading

On the wizard requires approximately 5 to 20 minutes to upgrade each User Profile.When the process is complete, click

If the

Open User Profile

begin dictation.

Upgrading User Profiles with Vocabularies Created by Third Parties

Begin profile upgrading

Finish

User Profile Upgrade

window opens and displays a list of the User Profiles you can choose from to

page, click

wizard starts automatically after you upgrade and start Dragon, the

Begin upgrading

to start the upgrade process. The

Vocabularies Created by a Third Party (other than by Nuance)

Note: Any installation can use vocabularies that are not provided by Nuance, but

created by a third party specifically for a particular installation.

Upgrading User profiles with third party vocabularies

When you upgrade a User Profile whose base vocabulary was created by a third party, all custom words and other changes to that vocabulary will be maintained but the vocabulary's base type will be changed. For example, Dragon 9.x or 10.x User Profiles that use the

Nuance

ulary; that upgraded user profile's vocabulary also contains all customizations in the Dragon 9.x or

10.x vocabulary. See "Upgrading User Profiles to Dragon version 11 " in Dragon version 11 - What's New for

administrators for more information.

Once the User Profile is upgraded, you can continue to modify the vocabulary using the Voctool.

vocabulary with a topic ID of

9005

are upgraded to use the

US English | Large |

General—Large

vocab-

To further modify and re-distribute customizations to vocabularies created by third parties, you can follow the steps outlined below on your Dragon 11 User Profiles.

Page 100

Dragon Administrator Guide version 11

Step 1: Export custom words added to the custom vocabulary

If you added any additional custom words to the vocabulary created by a third party, you must first export those words. To export custom words:

n On the

list

n Enter the path and name of the file containing the custom words to add to the

vocabulary that you want to create, or use want to create.

DragonBar

This action displays the

menu, select

Vocabulary>Export custom word and phrase

Export Custom Words

Save

dialog box.

in list to find a location for the file you

Step 2: Upgrade a User Profile that uses a custom vocabulary

To upgrade Dragon 9.x or 10.x User Profiles with a third party vocabulary,

1. Run the

urallySpeaking 11.0>Dragon NaturallySpeaking Tools>Upgrade User Profiles

2. In the vocabulary from a third party.

3. Click

The

User Profile Upgrade Wizard

Profile and lets you choose a Dragon 11 base vocabulary that the should assign to the upgraded User Profile.

User Profile Upgrade Wizard

and follow the on-screen prompts.

displays the original vocabulary deployed to create the User

. To run the wizard, select

, select a Dragon 9.x or 10.x User Profile that uses a

Dragon Nat-

User Profile Upgrade Wizard

Step 3: Import custom words to the upgraded User Profile

If you exported words in Step 1, you now must import those words. To import a word list:

1. On the

Add Words

2. Click

DragonBar

from

to add the file you created in Step 1.

, click

Vocabulary>Import list of words or phrases

Word Lists

wizard.

This displays the

Step 4: Export the customized vocabulary

You can share vocabularies among different User Profiles by first exporting a vocabulary from one User Profile and then importing it to a new User Profile. Use the following procedure to export a vocabulary. To export a vocabulary:

1. Create a folder in which to save the exported vocabulary files.

2. Open the upgraded Dragon 9.x or 10.x User Profile that uses the custom vocabulary.

3. On the

ularies."

DragonBar

, select

Vocabulary>Manage Vocabularies

or say "Manage Vocab-

Nuance ScanSoft Dragon NaturallySpeaking - 11.0 Administrator Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Getting started with Dragon 11.0

Dragon version 11 - What's New for administrator

Creating Windows shortcuts to User Profiles and Vocabularies

To create a shortcut to a User Profile and Vocabulary

Types of Paths

Using multiple acoustic models with a User Profile

Acoustic Optimization for User Profiles with BestMatch IV acoustic models

Multiple acoustic models and User Profiles on single and multi-core computers

Using Australian, Indian, and Southeast Asian vocabularies in Dragon 11

Upgrading User Profiles older than Version 10.0 Service Pack 1 to Dragon 11

Upgrading User Profiles newer than Version 10.0 Service Pack 1 to Dragon 11

Installing, modifying and upgrading Dragon

Preparing for an installation or upgrade

Installation restrictions

File Structure

Installation checklist

Installation checklist

Upgrade checklist

Support Checklist

Dragon system requirements

Processor

Processor cache

Operating systems and RAM

Free hard disk space

Microphone

Sound card

Other requirements

Storage space required for User Profiles

Installing on or Upgrading to Windows Vista and Windows 7

Upgrade considerations

Coexistence with other Dragon products

Coexistence with previous versions of Dragon

Coexistence with Dragon SDK Client Edition

Run Dragon SDK Client Edition 9.x on a computer with Dragon 11

Run Dragon 11 on a computer with Dragon SDK Client Edition Dragon 9.x

Chapter 3: Installing Dragon

Installing Dragon on a single computer

Sample custom installation of Dragon Medical

Preparing for the Roaming feature

Install Dragon

Setting the Dragon Options

Setting the Administrative Options: Roaming User Profiles

Setting the Administrative Options: Miscellaneous options

Setting Auto-Formatting Options

Post Installation Tasks

Cleaning up after uninstalling Dragon

Dragon file structure

Turning off Dragon's use of Microsoft Active Accessibility Service

Enhancing the privacy of patient data

Security Considerations

Chapter 4: Upgrading Dragon

Upgrading Dragon NaturallySpeaking or Dragon Medical

Installing on or Upgrading to Windows Vista and Windows 7

Upgrade considerations

Upgrading multiple User Profiles

Using the User Profile Upgrade Wizard

User Profile Upgrade Wizard: Select the profile(s) to upgrade

User Profile Upgrade Wizard: Begin profile upgrading

Preparing to upgrade Roaming User Profiles

Upgrading master Roaming User Profiles

Step 4: Upgrade end-user systems to Dragon 11

Upgrading multiple User Profiles

Using the User Profile Upgrade Wizard

User Profile Upgrade Wizard: Select the profile(s) to upgrade

User Profile Upgrade Wizard: Begin profile upgrading

Vocabularies Created by a Third Party (other than by Nuance)

Upgrading User profiles with third party vocabularies

Step 2: Upgrade a User Profile that uses a custom vocabulary

Step 3: Import custom words to the upgraded User Profile

Step 4: Export the customized vocabulary