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agon speech recognition
Dr
Enterprise solution
Citrix®
administrator guide
For:
Guide
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Copyright
2019 Dragon Professional Group/Dragon Legal Group/Dragon Law Enforcement, v15.
This material may not include some last-minute technical changes and/or revisions to the software.
Changes are periodically made to the information provided here. Future versions of this material will
incorporate these changes.
No part of this manual or software may be reproduced in any form or by any means, including, without
limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and
retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are
subject to change without notice.
End-of-life: Third-party environments
Support for third-party environments is only valid as long as they are supported by the corresponding
vendor and might be subject to other restrictions. Contact Nuance Technical Support for details. For more
information, see the documentation delivered with the third-party product and supporting Nuance
documentation.
When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to
the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This
means that issues that are a combination of the vendor’s component and the Nuance solution cannot be
supported.
Copyright © 2002-2019 Nuance Communications, Inc. All rights reserved.
Nuance, ScanSoft, the Nuance logo, the Dragon logo, Dragon, DragonBar, Natural Language
Technology, Select-and-Say, MouseGrid, and Vocabulary Editor are registered trademarks or trademarks
of Nuance Communications, Inc. in the United States or other countries. All other names and trademarks
referenced herein are trademarks of Nuance Communications or their respective owners. Designations
used by third-party manufacturers and sellers to distinguish their products may be claimed as trademarks
by those third-parties.
Plantronics is a registered trademark of Plantronics Inc.
Citrix, Virtual App (formerly XenApp), and Virtual Desktop (formerly XenDesktop) are trademarks of Citrix
Systems, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and
Trademark Office and in other countries
Disclaimer
Nuance makes no warranty, express or implied, with respect to the quality, reliability, currentness,
accuracy, or freedom from error of this document or the product or products referred to herein and
specifically disclaims any implied warranties, including, without limitation, any implied warranty of
merchantability, fitness for any particular purpose, or non-infringement.
Nuance disclaims all liability for any direct, indirect, incidental, consequential, special, or exemplary
damages resulting from the use of the information in this document. Mention of any product not
manufactured by Nuance does not constitute an endorsement by Nuance of that product.
Notice
Nuance Communications, Inc. is strongly committed to creating high quality voice and data management
products that, when used in conjunction with your own company’s security policies and practices, deliver
an efficient and secure means of managing confidential information.
Nuance believes that data security is best maintained by limiting access to various types of information to
authorized users only. Although no software product can completely guarantee against security failure,
Dragon Group software contains configurable password features that, when used properly, provide a high
degree of protection.
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We strongly urge current owners of Nuance products that include optional system password features to
verify that these features are enabled. You can call our support line if you need assistance in setting up
passwords correctly or in verifying your existing security settings.
Published by Nuance Communications, Inc., Burlington, Massachusetts, USA
Visit Nuance Communications, Inc. on the Web at www.nuance.com.
10/17/2019
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Contents
Citrix administrator guide 1
Chapter 1: About this guide 1
Guide overview 2
Additional resources 3
Chapter 2: Introduction 5
About dictation with Virtual Desktop (formerly XenDesktop) and Virtual App (formerly
XenApp) 6
Chapter 3: Getting started 7
Before you begin 8
Audience 2
Documentation 3
Training 4
Support 4
Installation and configuration checklists 8
System requirements 9
Additional considerations 10
Citrix deployment options 12
Chapter 4: Publishing Dragon 13
Publishing Dragon from a Citrix server 14
Deploying Dragon with Virtual Desktop (formerly XenDesktop) 14
Deploying Dragon with Virtual App (formerly XenApp) 14
Chapter 5: Post-installation tasks 16
Configuring your server 17
Install the PowerMic Citrix Server & Virtual Desktop Extension 17
Allow users with analog microphones to launch Dragon 17
Configuring clients to use Dragon on the Citrix server 19
Install the Citrix Workspace (formerly Citrix Receiver) software on all clients 19
Configure audio settings for Citrix clients 19
Install the PowerMic Citrix Client Extension on each client computer 20
Managing Citrix logging on the client (optional) 21
i
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Dragon Group Citrix Administrator Guide
Guide overview
The Citrix Administrator Guide provides information about the hardware, software, and network
requirements for deploying Dragon Professional Group, Dragon Legal Group, or Dragon Law
Enforcement with Virtual App (formerly XenApp) or Virtual Desktop (formerly XenDesktop).
This guide uses the term “Dragon” to refer to all Dragon Group products.
Audience
This guide is intended for administrators who manage the Citrix server or the Citrix Workspace (formerly
Citrix Receiver) on client computers.
2
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Additional resources
Document Description Location
DragonReleaseNotes
New Dragon features, system
requirements, client upgrade
instructions, and known issues.
Dragon client Help.
Do the following:
1. When
Dragon is
open, click
the Help
icon ( )
on the
DragonBar,
and then
select
Help
Topics.
2. Click Get
started.
3. Click
Dragon
release
notes.
DragonClientInstallationGuide Instructions for installing and
configuring Dragon clients.
Dragon Support
web site
Dragon client Help Commands and instructions for
dictating, correcting, and more with the
Dragon client.
When Dragon is
open, click the Help
icon ( ) on the
DragonBar, and
then select Help
Topics.
NuanceManagementCenter
ServerInstallationand
ConfigurationGuide
Instructions for installing and
configuring the Nuance Management
Center (NMC) server, database, and
console, and instructions for
configuring single sign-on
authentication.
Dragon Support
web site
NuanceManagementCenter
AdministratorGuide
Information on creating and
maintaining objects and managing
Dragon clients from the Nuance
Dragon Support
web site
The following resources are available in addition to this guide to help you manage your Dragon
installation.
Documentation
Chapter 1: About this guide
3