Nuance ScanSoft Dragon Dictate - 4.0 User Manual

Nuance Communications, Inc.

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Table of Contents

Introduction 1

Installation 2

Minimum System Requirements 2

Microphone Requirements 3

Initial Installation 3

Enabling Accessibility 5

Creating a Proﬁ le 7

Microphone Setup 11

Voice Training 13

Transcription Training 19

Giving Dragon Access to Your Email Contacts 22

Interface 24

The Proﬁ les Window 24

The Status Window 24

The Available Commands Window 25

The Dock Menu 25

The Status Menu Item 26

Keyboard Shortcuts 26

Using the Dragon or Android Remote App as a Microphone 28

Setting Up the Dragon Remote App 29

Speech 34

Modes and the Microphone 35

Microphone Oﬀ and On 36

Sleep Mode 37

Learning and Switching Modes 39

Dictation Mode 40

What You Can Say in Dictation Mode 40

Navigation and Editing Commands 42

Capitalization, Spacing, and Numbers 44

Title Case 44

Uppercase 45

Lowercase 45

Spaces 46

Numbers 46

Letter Names in Dictation Mode 50

Letters 51

Diacritical Letters 52

Ligatures and Non-Latin Letters 54

Dictionary Deﬁ nition 54

Document Search 54

Spelling Mode 55

What You Can Say in Spelling Mode 55

Letter Names in Spelling Mode 56

Letters 56

Diacritical Letters 58

Ligatures and Non-Latin Letters 58

Numerals 59

Punctuation 60

Commands 73

Global Commands 74

Correction Process 81

Auto Formatting 84

Smart Formatting Rules 85

Addresses 86

Street Addresses 86

Web and Email Addresses 87

Phone Numbers 87

Abbreviated Titles 88

Date & Time 88

Numbers 89

Prices and Currencies 89

Units of Measure 89

Social Security Numbers 90

All Other Numbers 90

Miscellaneous 91

Express Editor Window 92

Proofreading 94

Numbers Mode 95

Mouse Control 97

Transcription 100

Voice Shortcuts 103

The Web 100 Commands 104

Rich Internet Application Extensions 104

RIA and Browser-Based Email 107

Key Commands 107

How to Say a Key Command 108

Generated Commands 109

Launching Applications 109

Email Messages 110

Application-Based Commands 111

Dragon Dictate Commands 112

Finder Commands 116

TextEdit Commands 122

Safari Commands 128

Mail Commands 135

Messages Commands 146

Calendar Commands 146

Windows 152

Note Pad Window 152

Proﬁ les Window 154

Commands Window 156

Facebook/Twitter Commands 158

Command Types 161

Creating a Command 162

Vocabulary Editor Window 164

Microphone Setup Window 167

Voice Training Window 168

Vocabulary Training Window 169

Status Window 171

Available Commands Window 173

Recognition Window 174

How to Train 177

Preferences Window 178

General Preferences pane 178

Appearance Preferences pane 179

Dictation Preferences pane 181

Recognition Preferences pane 181

Command Preferences pane 183

Shortcuts Preferences pane 183

Sharing Preferences pane 184

Menus 185

Dictate Menu 185

File Menu 185

Edit Menu 187

Speech Menu 187

Tools Menu 188

Format Menu 188

Window Menu 189

Help Menu 190

Introduction

Dragon Dictate is a speech recognition application. You can use your voice to create content and control your computer.

— It can interpret your words as a command, in which case it will obey the command.

For example, you can tell Safari to select a link in the text of a page you’re viewing, by saying if you had clicked that link with the mouse, by saying

Click

— It can interpret your words as dictation, in which case it will type what you said, at

the insertion point or selection in the frontmost application. For example, you can place the insertion point at the start of a new empty word processing document and say

Good morning, period, and Dragon Dictate will type: Good morning. You can

also ask Dragon Dictate to read your words back to you by saying Read Document, by selecting text and saying Read Selection, or by telling Dragon Dictate to read from one word through another.

— It can transcribe the speech in an audio ﬁ le and produce a text document

containing what was said. For example, you can speak ideas or notes into a digital audio recorder or smartphone while away from your Mac and transcribe the recording with Dragon Dictate when you return.

Move to Next Link; then you can tell Safari to go to the linked page, as

Jump to This Link or Mouse

1IntroductionDragon Dictate

How does Dragon Dictate work? It isn’t magic or mysterious. Behind the scenes, Dragon Dictate interprets the words you speak using a powerful and highly accurate speech recognition engine with an extensive, ﬂ exible vocabulary. To obey your commands or type your dictation, Dragon Dictate uses a combination of technologies built into OS X, such as Accessibility and AppleScript.

You can get up and running with Dragon Dictate very quickly, but you will have some preparation to do beforehand, and you will have some learning to do as you go along.

— Preparation. Before Dragon Dictate can interpret your speech, you must provide a

sample of your speech, so that Dragon Dictate knows what your voice sounds like and how you pronounce your words.

— Learning. Dragon Dictate can’t obey just any old commands. When you start out,

you won’t know Dragon Dictate’s built-in commands; you’ll learn them as you go

2IntroductionDragon Dictate

along (especially the ones you use most frequently). When dictating, you won’t always know Dragon Dictate’s terms for punctuation that you want to use; these, too, you’ll learn as you go along. (Of course you’ll have plenty of assistance along the way; Dragon Dictate has a window listing its commands and punctuation, plus you can consult this manual and the online help.) You’ll also learn to speak more clearly and smoothly; speaking to a computer program takes practice.

With time, you’ll become more experienced, and most of the things you do with Dragon Dictate will become second nature. You may even customize Dragon Dictate’s abilities to suit your needs. For example, you might add to its repertory of commands. Dragon Dictate comes with built-in specialized commands for controlling itself plus a number of commonly used applications, along with a set of general commands for use with any application. You can write your own commands for inserting text, running a script, choosing a menu, and so forth. And you’ll almost certainly customize Dragon Dictate’s understanding of your speech.

You can add to Dragon Dictate’s vocabulary, in case you use words that it doesn’t already know. And when Dragon Dictate types what you dictate and gets it wrong, you can train Dragon Dictate to understand you better, telling it the right interpretation of what you said and improving its ability to interpret your speech correctly in the future.

Installation

Before you can use Dragon Dictate, you must have two kinds of hardware that conform to its requirements: your computer, and an audio source: a microphone for dicating and a device for recording audio to be transcribed, if you wish to use that feature. You can transcribe audio from ﬁ les in the mp3, mp4, wav, aif, aiff, m4v, and m4a formats.

Minimum System Requirements

— OS X 10.8.3 or 10.9

— 4GB of RAM

— 3GB of disk space

Microphone Requirements

— You can use a USB or Bluetooth microphone, the internal microphone of your Mac,

or an iOS or Android device running the Dragon Remote Microphone app. Ideally, the microphone should be of high quality, with noise-cancelling abilities and should be on the list of microphones certiﬁ ed and supported by Nuance. You can ﬁ nd a list at the Nuance web site.

3IntroductionDragon Dictate

— To learn how to set up your iOS or Android device as a microphone, see

“Using the

Dragon Remote App as a Microphone.”

If you’re using a USB microphone, plug it into one of your computer’s USB ports. If you’re running short of open USB ports, it might be worth investing in a powered USB hub. You can then plug some of your USB devices into the hub, and plug the hub into the computer. Some USB microphones, however, must be plugged directly into the computer.

Initial Installation

Use the following checklist to make certain you are ready to install Dragon Dictate.

¨ Your microphone is connected to your computer, you have the Dragon Remote

Microphone app for an iOS or Android device, or you’ve decided to try the internal microphone of your Mac.

¨ Your computer is connected to the Internet. You will need an Internet connection in

order to enter your serial number and license your copy of Dragon Dictate.

When you’ve completed the above checklist, you’re ready to begin installing Dragon Dictate.

If you purchased the software in a box, insert the included DVD into your Mac. If you purchased the software as a digital download, locate the disk image ﬁ le and double-click it.

A new window will open. You’ll see an icon named Install Dragon Dictate in the window — double-click it to begin the installation process. The Dragon Dictate Installer will walk you through the process. Click Continue to advance to the next step or Go Back to return to the previous one

When you arrive at the Installation Type step, we recommend that you use the standard installation, although you can click the Customize button to determine which elements you want to install. If you decide to stay with the standard installation after all, click Standard Install to return to it.

Custom install allows you to opt out of the Web Plug-Ins. See “Rich Internet Application Extensions” later in this manual.

After you click Install, the installation process will begin; you will need to enter your administrator password to give the installer access to place ﬁ les on your Mac.

4IntroductionDragon Dictate

When the installation process ﬁ nishes, go to the Finder, click on Applications on the left side of the window, and ﬁ nd Dragon Dictate. Double-click it to launch the software.

After you click Accept in the License Agreement window, Dragon Dictate asks for the serial number you received when you purchased the software. (You can copy it (Command-C) from its source, click in the ﬁ rst ﬁ eld next to Serial Number, and paste it (Command-V) without having to retype it.) If you can’t enter it right away, click Trial. You can launch Dragon Dictate up to 5 additional times after the initial launch before you must enter a serial number. (The Trial button keeps track of your remaining launches.)

The Registration dialog.

Dragon Dictate’s installation is now complete, but you may need to tell OS X to allow the software to control your Mac, as explained in the next section.

Enabling Accessibility

The ﬁ rst time you launch Dragon Dictate, you may see a dialog box with one of these messages, depending on the version of OS X you’re using:

5IntroductionDragon Dictate

You’ll see this in OS X 10.8

You’ll see this in OS X 10.9

In OS X 10.8, click Open System Preferences and open the Accessibility pane. Click the checkbox next to “Enable access for assistive devices,” as shown:

Note: You will be asked for your administrator password.

6IntroductionDragon Dictate

In OS X 10.9, click Quit. You will see this dialog box under the ﬁ rst one. Click Open System Preferences.

If you click Deny, you will still be able to give Dragon Dictate control of your Mac by opening System Preferences. (Click on it in the Dock or choose the Apple menu at the top left of the screen and click System Preferences.)

System Preferences will open and display the Security & Privacy pane. Click the lock in the bottom left and enter your adminstrator password. Then click the checkbox next to Dragon Dictate, as shown:

After you have enabled accessibility in either OS X 10.8 or 10.9, you will proceed to the Proﬁ les window, where you may need to create a proﬁ le, as explained in the next section.

Creating a Proﬁ le

In order to use Dragon Dictate, you need a proﬁ le. If you have installed the software for the ﬁ rst time, you will have no proﬁ le. Therefore, Dragon Dictate immediately offers to create one after you have registered the software.

7IntroductionDragon Dictate

A proﬁ le is a complete set of data on how you speak: what your voice sounds like, and what vocabulary you use. In order to speak into Dragon Dictate, you must have at least one proﬁ le.

In many cases, one proﬁ le is all you’ll need. But you’ll need multiple proﬁ les if different people are using Dragon Dictate. Each person will need to train their proﬁ le to their voice.

Every proﬁ le has a name, which uniquely identiﬁ es it. When you create a proﬁ le, you start by giving it a name.

The ﬁ rst time you use Dragon Dictate, you will be prompted to create a new proﬁ le. If you previously used MacSpeech Dictate, the proﬁ les associated with that application will automatically appear when you launch Dragon Dictate. However, to use them, you will need to upgrade them by double-clicking the proﬁ le name or clicking the “Upgrade” button in the bottom right corner of the window. Proﬁ les that have not been upgraded

have a warning icon next to the proﬁ le name:

. A proﬁ le without a connected audio

source displays a lightning bolt inside a triangle: . Please note that you can’t upgrade a proﬁ le that has a missing audio source.

Any commands and vocabulary you previously added to a proﬁ le will be preserved when you begin the upgrade process, which cannot be undone. After the software updates the older proﬁ le, you’ll see the Voice Training window. You must complete a new Voice Training session. As in previous versions of the software, Dragon Dictate will stop the training session when it has collected enough speech, and you can always return to Voice Training any time to read more stories and improve the application’s accuracy.

When you create a new proﬁ le, you begin the Proﬁ le Enrollment process. The ﬁ rst step involves giving your proﬁ le a name.

The Proﬁ le Enrollment process. Give your new proﬁ le a name and click Next.

8IntroductionDragon Dictate

The next step in the Proﬁ le Enrollment process involves choosing and naming your audio source.

Click the dropdown next to Microphone to select an audio source, then enter a name in the ﬁ eld below. If you want to see the microphones connected to your Mac, click Sound Input Preferences..., which will open the Sound pane in OS X System Preferences.

You can also click the radio button next to Transcription and enter the name of the device that you will use for recorded speech ﬁ les, such as a smartphone or digital voice recorder. When you do so, you will skip microphone setup and voice training and train an audio source for transcription.

At a minimum, you must enter a name for your audio source before you can click Next and continue. If you don’t have an audio source or an iOS or Android device that you can use with the Dragon Remote Microphone app, you can use your Mac’s internal microphone. If you want to use another audio source later, you can simply add it to your proﬁ le by clicking the plus (+) sign next to Dictation under Audio Sources in the Proﬁ les window. You would name the audio source, click Continue, and follow the process explained in Microphone Setup.

When setting up a proﬁ le for the ﬁ rst time, continue with Region and Accent:

Choose from the United States, the United Kingdom, Australia, Canada, India, New Zealand, and Singapore. The selected region determines spellings and word usage, along with some auto-formatting.

9IntroductionDragon Dictate

Choose from American, American - Inland Northern, American - Southern, American - Teens, Australian, British, Indian, Latino, and Southest Asian. Your selection helps Dragon Dictate improve its accuracy.

Click Next after making each selection. You will then be prompted to save your new proﬁ le. By default, it’s saved in the Documents folder. You can click the dropdown next to Where to select another location; click the down arrow to the right of the Save As ﬁ eld to navigate to a folder if it doesn’t show up in the dropdown list.

10IntroductionDragon Dictate

Finding a place to save a proﬁ le after clicking the

down arrow to the right of the Save As ﬁ eld.

After you ﬁ nish setting up your proﬁ le, Dragon Dictate creates it; a progress dialog shows you that the software is working on it.

While creating a proﬁ le, Dragon Dialog puts up a progress dialog.

After you create a proﬁ le, Dragon Dictate automatically proceeds to microphone setup, unless you chose a transcription audio source instead of a dictation microphone, in which case you should skip ahead to “Transcription Training” for an explanation of the process.

Tip. You are about to begin speaking to Dragon Dictate. It might be a good idea to read the

“Tips on Speaking” section now. If your microphone is a headset,

put it on! Position the microphone correctly.

Dragon Dictate next presents a dialog describing the proper positioning of your microphone. Position the microphone as shown. A checkbox lets you skip this dialog in the future, but don’t ignore the advice in this dialog! The microphone should be near your mouth but not too close, and it should be slightly off to one side so that puffs of breath, either from breathing or from articulation, are not interpreted as speech. You should

position the microphone correctly, and you should attempt to recreate its position each time you use Dragon Dictate. Click OK when you’re ready to proceed.

Dragon Dictate shows you the correct microphone position. Read it, do what it says, and click OK.

11IntroductionDragon Dictate

Microphone Setup

Microphone setup takes place in the Microphone Setup window, and involves adjusting the sound input level. You must go through the setup process for each new microphone you associate with a proﬁ le.

The Microphone Setup window is where you adjust your sound input level. To begin, click the microphone icon with the red “stop sign.”

12IntroductionDragon Dictate

To begin adjusting your sound input level in the Microphone Setup window, click the microphone icon with the red “stop sign.” The window changes to display a paragraph of text for you to read aloud.

Read aloud the paragraph displayed in the box in the Microphone Setup window. As you read, Dragon Dictate will adjust your microphone’s sound input level.

Read the paragraph of text aloud. Speak slowly, naturally, clearly, and continuously, but do not worry about enunciation, because Dragon Dictate is not listening to your words; what’s important is how loudly you speak. Try to speak at a natural, consistent loudness, representative of how you will normally speak to Dragon Dictate in your current environment. As you speak, the level indicator to the right of the microphone icon shows your sound input level, a combination of how loudly you speak and how Dragon Dictate has adjusted the microphone sound input level; and the horizontal gain indicator slider moves left and right as Dragon Dictate experiments with different sound input levels. When Dragon Dictate has heard enough, and has set your microphone sound input level optimally, it will turn off the microphone and switch away from this window automatically. If you reach the end of the paragraph before that happens, start reading aloud from the beginning again.

Note. To use the Manual Gain Setting, click the Microphone icon, and slowly slide the slider to the right while speaking until you see the window that says “Finished.” Dictate will play back the last few seconds of your speech.

In the next window, click the left-arrow button at the lower right to return to the previous window, if you think there might have been a problem with your microphone and you would like to train it again. (See “Sound Input Troubleshooting” for tips on diagnosing sound input problems.) Otherwise, click Voice Training... to continue.

Dragon Dictate has adjusted your microphone sound input level. If you’re creating a proﬁ le, click Voice Training to proceed.

The next step in creating a proﬁ le is to do a session of voice training. This is where you read aloud a little story, so that Dragon Dictate can learn how your voice sounds and how you pronounce your words. Click Voice Training to proceed. You’ll be taken to the Voice Training window.

13IntroductionDragon Dictate

Voice Training

Voice training is a process where you read aloud a little story. It takes place in the Voice Training window.

Tip. This would be a really good time to read the if you haven’t done so already. Or maybe read it again. If your microphone is a headset, put it on! Position the microphone correctly.

During voice training, Dragon Dictate listens to your speech, matching it up with the words of the story. In this way, Dragon Dictate learns how your voice sounds and how you pronounce your words. Voice training is the most important step in creating a proﬁ le. This is why you need a different proﬁ le for each different person.

“Tips on Speaking” section

Dragon Dictate presents the Voice Training window, containing a description of what’s about to happen. Click the right-arrow button, at the lower right, to proceed.

When you do voice training in an existing proﬁ le, you are shown a window where you can select from among four stories to read from; stories you’ve previously read are marked with a “green circle” icon. But when you ﬁ rst create a proﬁ le, the ﬁ rst story is automatically selected for you.

The Voice Training window, before reading a story. To proceed, click the right-arrow button at lower right of the window.

14IntroductionDragon Dictate

Next, Dragon Dictate presents a window in which you can choose one of four training stories to read. Each is geared toward different types of users. Click the one that best suits your needs and click the right arrow to continue.

The Voice Training window in which you select the story that best suits your needs.

15IntroductionDragon Dictate

In the next window, the microphone is off, as signiﬁ ed by a red “stop sign” icon, and training will not begin until you click the icon.

The Voice Training window, ready for you to start reading a story. Click the microphone icon (with the red “stop sign”) to begin.

Here’s what’s going to happen when you click the microphone icon. Dragon Dictate will turn on the microphone (the icon will change to a green circle) and will present you with a short page of text to read aloud — usually just a sentence or two. You must read all the text, including punctuation (because that’s what you do when you dictate). To help you with this, punctuation is printed in capital letters, but you don’t read it any special voice. You should read in fairly brief utterances, pausing after each utterance. Dragon Dictate signiﬁ es its understanding by turning each utterance green. When you reach the end of the page (all text has turned

green), Dragon Dictate automatically “turns the page” for

you.

If Dragon Dictate has trouble with what you said, it turns the current utterance happens, you need to read the (the same text remains

red), you can click Skip Word to proceed past that text. If you feel

red text again. If Dragon Dictate still doesn’t understand

red. If this

that things are really going badly and that you’d like to begin reading this story all over again, click the left-arrow button.

As you read, keep an eye on the sound input level indicator (the vertical bar to the right of the microphone icon). Speak at a level that keeps this at about the middle of the green section.

Warning. The speech recognition engine has no experience with your voice to build on during the ﬁ rst few pages of a new proﬁ le’s Voice Training story, so your utterances must be quite short and careful, and the pauses between them must be long, to give the engine a chance to catch up and turn the text

green. You

will probably need to read like this: “Hi. Carolyn. Here are some. New tips. To post on our website.” After the ﬁ rst couple of pages, you will ﬁ nd that you can start speaking much more naturally.

The ﬁ rst page of the Voice Training story for a new proﬁ le. This is the sales-oriented training story. The ﬁ rst few words have been read and have turned green.

16IntroductionDragon Dictate

As your reading of the story proceeds, Dragon Dictate “turns the page” for you. Progress from page to page is shown by the horizontal progress indicator above the text. If you need to pause at any time (to clear your throat, get a drink of water, sneeze, stretch, whatever), click the microphone icon to turn it to a red “stop sign”; when you’re ready to proceed, click it again to turn it into a green circle once again, and carry on reading.

A page late in the ﬁ rst Voice Training story. You can tell the story is nearly ﬁ nished, because the green horizontal progress indicator is nearly full. Notice the level of the sound gain indicator at the right of the microphone icon; this is about the level where you want to keep it, by speaking louder or softer.

When you ﬁ nish reading the last page of the story, Dragon Dictate will analyze the data it has gathered about your voice and feed that analysis into your proﬁ le. (Actually, this might happen in the middle of the last page, or an earlier page, if Dragon Dictate feels it has sufﬁ cient data.)

17IntroductionDragon Dictate

Dragon Dictate analyzes your reading of the story and feeds the analysis into your proﬁ le. Be patient while processing proceeds.

Please note that Dragon Dictate’s analysis of your reading of the story is extremely calculation-intensive and can take a long time (possibly as long as it took you to read the story). We recommend that you do not do anything else with your computer while this is happening. Do not force quit Dragon Dictate (doing so may ruin your proﬁ le).

As this dialog informs you, you can read this story again later, or choose from two other stories, by choosing Tools > Voice Training. It’s best to use Dragon Dictate for a while,

though, speaking and dictating, reﬁ ning the way you speak, and improving recognition through Recognition Training. Most users do not ﬁ nd it necessary to do any Voice Training beyond the ﬁ rst story.

When analysis of your reading is complete, the Voice Training window presents a ﬁ nal dialog. Click Tutorial to proceed.

Analysis of your reading is complete. Click Tutorial to proceed, or click the personalizing the vocabulary or What’s new in Dictate 3.5 links to learn more.

18IntroductionDragon Dictate

If you have just completed the ﬁ rst Voice Training of your ﬁ rst proﬁ le, Dragon Dictate presents the Welcome screen of the Interactive Tutorial. This tutorial walks you through the features you need to be aware of before you begin using the software for the ﬁ rst time. It includes some simple hands-on exercises.

The Welcome to the Interactive Tutorial window. Click Next to begin.

19IntroductionDragon Dictate

The Interactive Tutorial provides simulations that get you familiar with the basic functions found in Dragon Dictate, including good dictation habits, how to make corrections with your voice, how to add words to the software’s vocabulary with Spelling mode, and more. We strongly recommend that you complete all the exercises so you are ready to begin using Dragon Dictate when you are done.

After you complete the Interactive Tutorial, you return to your working, active proﬁ le. You are ready to speak to Dragon Dictate and have it type what you say and obey your commands. If you have just installed Dragon Dictate for the ﬁ rst time and are curious about where its parts were installed, read

“What’s Installed Where.”

Any time you want to view your available proﬁ les, you can do so by selecting “Proﬁ les...” under the Tools menu. While you’re there, you can add an audio source to a proﬁ le by clicking the plus sign in the Audio Sources box.

You can also change the images associated with your proﬁ les. In the Proﬁ les window, click the image to the left of a proﬁ le name to bring up a new dialog box. Click the down arrow next to “Recent Pictures” at the top of the dialog box to view images to choose from; they include recent iChat or Messages user images as well as images associated with your OS X account. You can also click “Choose…” to ﬁ nd an image located elsewhere on your Mac, or you can click the camera icon to use your Mac’s built-in iSight or FaceTime camera, or another camera connected to your computer, to snap a photo of yourself.

After you select an image, you can move it around to center the part of it you want to use. The slider lets you change its size. When you’re satisﬁ ed, click “Set” to use it, or click “Cancel” if you’d rather return to the image you’re currently using.

Transcription Training

If you decide to train a transcription audio source ﬁ rst, rather than a dictation micro- phone, or if you later need to add a transcription audio source to your proﬁ le, you’ll have to supply an audio ﬁ le that’s at least 90 seconds long, without signiﬁ cant gaps of silence.

The ﬁ le needs to be in the aif, aiff, m4a, m4v, mp3, mp4, or wav format. It should have been dictated into an iPhone (3G or later), iPod touch (4th generation or later), iPad, Android or other smartphone -- or any other digital recording device, or into a computer microphone.

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