Novell INTELLISYNC MOBILE SUITE 7.0 SECURE GATEWAY Administrator’s Guide

Version 7 . 0 April 2006
Intellisync Mobile Suite
Secure Gateway Administrator’s Guide
PUBLISHED BY: Nokia Enterprise Solutions
200 North Point Center East, Suite 600 Alpharetta, GA 30022
Nokia Enterprise Solutions
Information Development
200 North Point Center East, Suite 600
Alpharetta, GA 30022
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This publication could include technical inaccuracies or typographical errors. Changes are made periodically to the information herein. These changes will be incorporated in new editions of the publication. Nokia may make improvements and/or changes at any time to the product(s) and/or the program(s) described in this publication.
Synchrologic, Mobile Suite, RealSync, and Intellisync are tradem arks of Nokia Corporation. Acrobat Reader® Copyright 1987–2006 Adobe Systems Incorporated. All rights reserved. Adobe and Acrobat are
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Contents

1 Installing Secure Gateway
Overview ......................................................................................................................... 1-2
Recommended Secure Gateway configuration................................................................ 1-2
Installing the Secure Gateway......................................................................................... 1-4
Setting up a Secure Gateway cluster ............................................................................... 1-7
Installing a Secure Gateway cluster.......................................................................... 1-7
2 Configuring the Secure Gateway
Using the Secure Gateway Admin Console .................................................................... 2-2
Configuring the Secure Gateway properties file ............................................................. 2-3
Authentication and encryption.................................................................................. 2-3
Debugging and logging............................................................................................. 2-4
HTTP server.................................................... .......................................................... 2-4
Secure Gateway cluster configuration ...................................................................... 2-5
Web tunneling....................................................................... ..... ............................... 2-5
Configuring Secure Gateway to route HTTP requests.................................................... 2-6
Configuring Secure Gateway for SSL............................................................................. 2-8
3 Troubleshooting Secure Gateway
Troubleshooting Secure Gateway issues......................................................................... 3-2
Intellisync Mobile Suite Secure Gateway Administrator’s Guide iii
CHAPTER
1
Installing Secure Gateway
This chapter contains instructions for installing the Secure Gateway and provides a diagram of the recommended configuration.
Overview ............................................................................1-2
Recommended Secure Gateway configuration ..................1-2
Installing the Secure Gateway............................................1-4
Setting up a Secure Gateway cluster ..................................1-7

Overview

Your company policy may dictate how you deploy Nokia’s technology within your network configuration. There are several configuration options available; however, Nokia recommends the configuration described in this chapter using a demilitarized zone (DMZ), or screened subnet. The DMZ is a computer or small subnetwork that sits between a trusted internal network, such as a corporate private LAN, and an untrusted external network, such as the public Internet.

Recommended Secure Gateway configuration

Nokia recommends using the Secure Gateway configuration within your network. The Secure Gateway offers secure and scalable communications between mobile devices and servers and consists of an HTTP listener and communications services.
Installing Secure Gateway
Overview
The Secure Gateway intercepts the HTTP requests from mobile devices to the Intellisync Mobile Suite server and can route the requests in three ways:
z Push requests through TCP/IP port 3102 z Sync requests through ports 80 and 443 z Web requests through ports 80 and 443
The following diagram illustrates the recommended configuration for the Secure Gateway. In this scenario, all Intellisync Mobile Suite components and enterprise servers are behind the corporate inner firewall.
Intellisync Mobile Suite Secure Gateway Administrator’s Guide 1–2
Recommended Secure Gateway Configuration
Installing Secure Gateway
Recommended Secure Gateway configuration
Intellisync Mobile Suite Secure Gateway Administrator’s Guide 1–3
Installing Secure Gateway

Installing the Secure Gateway

The following table shows the default port settings. Your port settings may be different depending on your network configuration.
Table 1: Default ports for communication from devices
Communication Protocol Default Port
HTTP
z Sync traffic z Web tunneling
HTTPS
z Sync traffic z Web tunneling
TCP/IP
z Push traffic
Installing the Secure Gateway
To install and configure the Secure Gateway, follow these steps:
1. From the installation source folder, doub le-click the setup.exe file. The Secure Gateway Setup starts and prepares the wizard application for the installation.
2. On the Secure Gateway Welcome screen, click Next. The Destination Folder screen appears.
3. T o install to a location other than the default folder, click Change. Otherwise, click Next. The Secure Gateway Service User screen appears.
4. Complete the following fields:
Username. Enter the name for the specified user. Password. Enter the password for the specified user.
5. Click Next. A confirmation screen appears.
6. Click Install. The installation program installs the Secure Gateway components into the specified location. When the installation is complete, the InstallShield Wizard Completed screen appears.
7. Click Finish. The Secure Gateway wizard closes.
80 (configurable)
443 (configurable)
3102 (configurable)
Intellisync Mobile Suite Secure Gateway Administrator’s Guide 1–4
Installing Secure Gateway
Installing the Secure Gateway
After the installation, you must specify the name of the Secure Gateway computer on the Intellisync Mobile Suite server. To do so, complete the following steps:
1. From the Windows Start menu on the Intellisync Mobile Suite server, choose Programs, Intellisync Mobile Suite, and then choose Admin Console. The Intellisync Mobile Suite control appears.
2. Select Intellisync Mobile Suite in the console tree.
3. From the Action menu, choose Properties. The Intellisync Mobile Suite Properties dialog box appears.
4. Click the Secure Gateway tab. The Secure Gateway panel appears.
5. Click Add. The Add Secure Gateway dialog box appears.
6. Enter the name or IP address of the Secure Gateway server in the field and click OK. The Secure Gateway dialog box closes, and the server name appears in the Secure Gateway Servers field.
7. Click the Server Name tab.
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