Nortel Networks R2MFC User Manual
N0087114 1.0
December 15, 2005
Norstar
R2MFC Card Installation and
Configuration Guide
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Copyright © Nortel Networks Limited 2005. All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks NA Inc.
Trademarks
NORTEL NETWORKS is a trademark of Nortel Networks.
Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective owners.
International Regulatory Information
The CE Marking on this equipment indicates compliance with
the following:
This device conforms to Directive 1999/5/EC on Radio
Equipment and Telecommunications Terminal Equipment as
adopted by the European Parliament And Of The Council.
This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
Hereby, Nortel Networks declares that this equipment is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Information is subject to change without notice. Nortel Networks reserves the right to make
changes in design or components as progress in engineering and manufacturing may warrant. This
equipment has been tested and found to comply with the European Safety requirements EN 60950
and EMC requirements EN 55022 (Class A) and EN 55024. These EMC limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial and light industrial environment.
Warning: This is a class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take
adequate measures. The above warning is inserted for regulatory reasons. If
any customer believes that they have an interference problem, either because
their Nortel Networks product seems to cause interference or suffers from
interference, they should contact their distributor immediately. The distributor
will assist with a remedy for any problems and, if necessary, will have full
support from Nortel Networks.
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Safety
This equipment meets all applicable requirements of both the CSA C22.2 No.60950 and UL
60950.
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The shock hazard symbol within an equilateral triangle is intended to alert personnel
to electrical shock hazard or equipment damage. The following precautions should
also be observed when installing telephone equipment.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
• Use caution when working with telephone lines.
Danger: Risk of shock.
Read and follow installation instructions carefully.
Ensure the system and system expansion units are unplugged from the power socket and
that any telephone or network cables are unplugged before opening the system or system
expansion unit.
If installation of additional hardware and /or servicing is required, disconnect all telephone
cable connections prior to unplugging the system equipment.
Ensure the system and system expansion units are plugged into the wall socket using a
three-prong power cable before any telephone cables are connected.
Caution: Only qualified persons should service the system.
The installation and service of this hardware is to be performed only by service personnel
having appropriate training and experience necessary to be aware of hazards to which they
are exposed in performing a task and of measures to minimize the danger to themselves or
other persons.
Electrical shock hazards from the telecommunication network and AC mains are possible
with this equipment. To minimize risk to service personnel and users, the system must be
connected to an outlet with a third-wire ground. Service personnel must be alert to the
possibility of high leakage currents becoming available on metal system surfaces during
power line fault events near network lines. These leakage currents normally safely flow to
Protective Earth ground via the power cord. Therefore, it is mandatory that connection to
an earthed outlet is performed first and removed last when cabling to the unit. Specifically,
operations requiring the unit to be powered down must have the network connections
(central office lines) removed first.
R2MFC Card Installation and Configuration Guide
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Important Safety Instructions
The following safety instructions cover the installation and use of the Product. Read carefully and
retain for future reference.
Installation
WARNING: To avoid electrical shock hazard to personnel or equipment damage observe the
following precautions when installing telephone equipment:
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet
locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone lines. The exclamation point within an
equilateral triangle is intended to alert the user to the presence of important operating and
maintenance (servicing) instructions in the literature accompanying the product.
Use
When using your telephone equipment, basic safety precautions should always be followed to
reduce risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow the instructions marked on the product.
3. Unplug this product (or host equipment) from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to the product.
6. This product should never be placed near or over a radiator or heat register. This product should
not be placed in a built-in installation unless proper ventilation is provided.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be abused by persons walking on it.
N0087114 1.0
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
9. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock do not disassemble this product, but have it sent to a
qualified service person when some service or repair work is required.
11. Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a) When the power supply cord or plug is damaged or frayed.
b) If the product has been exposed to rain, water or liquid has been spilled on the product,
disconnect and allow the product to dry out to see if it still operates; but do not open up the
product.
c) If the product housing has been damaged.
d) If the product exhibits a distinct change in performance.
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12. CAUTION: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the
telephone, do not use sharp instruments during the assembly procedures
13. WARNING: Do not insert the plug at the free end of the handset cord directly into a wall or
baseboard jack. Such misuse can result in unsafe sound levels or possible damage to the handset.
14. Save these instructions.
Emergency Calling
Caution: Warn ing
Local, state and federal requirements for Emergency services support by Customer
Premises Equipment vary. Consult your telecommunication service provider regarding
compliance with applicable laws and regulations.
Hearing Aid Compatibility
System telephones are hearing-aid compatible, as defined in Section 68.316 of Part 68 FCC Rules.
R2MFC Card Installation and Configuration Guide
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Limited Warranty
Nortel Networks warrants this product against defects and malfunctions during a one (1) year
period from the date of original purchase. If there is a defect or malfunction, Nortel Networks
shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no
charge, if returned within the warranty period.
If replacement parts are used in making repairs, these parts may be refurbished, or may contain
refurbished materials. If it is necessary to replace the telephone set, it may be replaced with a
refurbished telephone of the same design and color. If it should become necessary to repair or
replace a defective or malfunctioning telephone set under this warranty, the provisions of this
warranty shall apply to the repaired or replaced telephone set until the expiration of ninety (90)
days from the date of pick up, or the date of shipment to you, of the repaired or replacement set, or
until the end of the original warranty period, whichever is later. Proof of the original purchase date
is to be provided with all telephone sets returned for warranty repairs.
Exclusions
Nortel Networks does not warrant its telephone equipment to be compatible with the equipment of
any particular telephone company. This warranty does not extend to damage to products resulting
from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural
causes such as storms or floods, after the telephone is in your possession.
Nortel Networks shall not be liable for any incidental or consequential damages, including, but not
limited to, loss, damage or expense directly or indirectly arising from the customers use of or
inability to use this telephone, either separately or in combination with other equipment. This
paragraph, however, shall not apply to consequential damages for injury to the person in the case
of telephones used or bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of
warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other
warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period:
In North America, call 1-800-574-1611 for further information.
Outside North America, contact your sales representative for return instructions. You will be
responsible for shipping charges, if any. When you return this telephone for warranty service, you
must present proof of purchase.
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After Warranty Service
Nortel Networks offers ongoing repair and support for this product. This service provides repair or
replacement of your Nortel Networks product, at Nortel Networks’s option, for a fixed charge.
You are responsible for all shipping charges. For further information and shipping instructions:
In North America, contact our service information number: 1-800-574-1611.
Outside North America, contact your sales representative.
Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who
are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair
will void the warranty.
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R2MFC Card Installation and Configuration Guide
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N0087114 1.0
Contents
International Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Emergency Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warranty Repair Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
After Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Getting Help from the Nortel Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Getting Help over the phone from a Nortel Solutions Center . . . . . . . . . . . . . 16
Getting Help from a specialist by using an Express Routing Code . . . . . . . . 16
Getting Help through a Nortel distributor or reseller . . . . . . . . . . . . . . . . . . . . 16
Chapter 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Administration and maintenance tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
R2MFC card faceplate elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
RS232 port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
E1 Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Bantam jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
BNC and RJ-48 connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 2
Preparing to install the R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installation process map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Host system setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
R2MFC card setup requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Environment checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
R2MFC Card Installation and Configuration Guide
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Customer-supplied hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 3
Installing the R2MFC card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Shutting down the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Installing an R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Installing an R2MFC card in the Norstar system . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reconnecting the equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing an R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Removing an R2MFC card from the Norstar System . . . . . . . . . . . . . . . . . . . . . . 31
Wiring an R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting an R2MFC card to a service provider . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4
Configuring the R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
R2MFC side (External Link) configurable parameters . . . . . . . . . . . . . . . . . . . . . . . . . 36
Physical line characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
End of dialing (incoming) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
End of dialing (outgoing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Disable ANI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Default category . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Default subscriber status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the R2MFC (external) link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Config DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating a customized country code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
PRI side (Internal Link) configurable parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring the PRI (internal) link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Turning on second dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 5
R2MFC card maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Inter-working functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Clock synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Diagnostic tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting the R2MFC card to diagnostic or loopback mode . . . . . . . . . . . . . . . . . . . 50
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Alarms Measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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Group I errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Group II errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Alarms propagation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Faceplate LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Logs and traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing an R2MFC card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Upgrading firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Chapter 6
Command Line Interface (CLI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Users and passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Accessing the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
LOad directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
INfo directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
VIew directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
CNtrl directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
COnfig directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
ALarm directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
SWerr directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
MFC directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
R2 directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
PRI directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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Appendix A
Config DIP switch settings and definitions . . . . . . . . . . . . . . . . . . . . . . . . . 77
Country code defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Mexico Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
MFC register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Mexico Config 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
MFC register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Brazil Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
R2MFC Card Installation and Configuration Guide
12
R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Brazil Config 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
E1 physical characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
E1 framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
R2 line signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Argentina Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Frame mode: Alternate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Columbia Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Frame mode: Alternate (card default, not affected by DIP switch) . . . . . . . . . 91
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Malaysia and Singapore Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Frame mode: Alternate (card default, not affected by DIP switch) . . . . . . . . . 94
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Korea Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Frame mode: Alternate (card default, not affected by DIP switch) . . . . . . . . . 96
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
India Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Frame mode: Alternate (card default, not affected by DIP switch) . . . . . . . . . 99
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
N0087114 1.0
China and Thailand Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Frame mode: CRC4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Indonesia Config 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
E1 Physical Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
E1 Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Frame mode: Alternate (card default, not affected by DIP switch) . . . . . . . . 104
Register signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
R2 Line Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
MFC Register Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Appendix B
Diagnostic and loopback DIP switch settings. . . . . . . . . . . . . . . . . . . . . . 107
13
Appendix C
MFC Signal Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Appendix D
CLI Cable Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
R2MFC Card Installation and Configuration Guide
14
N0087114 1.0
Preface
This guide explains how to install, configure, and maintain the Nortel R2MFC card.
The guide also provides information about the Command Line Interface (CLI) tool used to
configure, operate, administer and maintain the R2MFC card from a computer.
The document contains the following chapters:
Chapter 1, “Overview” — introduces the elements of the R2MFC card.
Chapter 2, “Preparing to install the R2MFC card” — describes the process of preparing for
R2MFC card installation.
Chapter 3, “Installing the R2MFC card” — describes the process of installing the R2MFC card
and connecting the R2MFC card to the host system.
15
Note: The CLI is separate from the Norstar Remote Utilities (NRU) tool.
Chapter 4, “Configuring the R2MFC card” — describes the configuration tools and the process of
configuring the R2MFC card.
Chapter 5, “R2MFC card maintenance” — describes the maintenance tools and the process of
maintaining the R2MFC card.
Chapter 6, “Command Line Interface (CLI)” — describes the Command Line Interface and the
commands used to configure, operate, administer, and maintain the R2MFC card.
Before you begin
This guide assumes the following:
• The host system is installed and initialized and is working correctly.
• The host system is running Norstar MICS 4.0, or greater. The R2MFC card is not compatible
with Norstar CICS systems. Second dial tone is available only on Norstar 6.0 or higher.
• The R2MFC card must be installed in the Norstar main chassis, the R2MFC card is not
compatible with the Norstar trunk module.
• Users have a working knowledge of the host system operations.
• All configuration installers have a working knowledge of the Windows operating system and
graphical user interfaces.
R2MFC Card Installation and Configuration Guide
16 Preface
How to get Help
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel Technical Support
Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and tools to address issues
with Nortel products. More specifically, the site enables you to:
• download software, documentation, and product bulletins
• search the Technical Support Web site and the Nortel Knowledge Base for answers to
technical issues
• sign up for automatic notification of new software and documentation for Nortel equipment
• open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical Support Web site, and have a
Nortel support contract, you can also get help over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
Outside North America, go to the following Web site to obtain the phone number for your region:
http://www.nortel.com/callus
Getting Help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC)
to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for
your product or service, go to:
http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller.
N0087114 1.0
Acronyms
This guide uses the following acronyms (listed in alphabetical order):
AIS Alarm Indication Signal
ANI Automatic Number Identification
BPV Bipolar Violations
CLI Command Line Interface
CLID Calling Line Identification
CO Central Office
CRC4 Cyclic Redundancy Check 4
CSU Channel Service Unit
DCH D-Channel Handler
DTI Card Digital Interface Card
DTMF Dual Tone Multi-Frequency
EEPROM Electrically Erasable Prorammable Read Only Memory
ETSI European Telecommunications Standards Institute
FBER Frame Bit Error
Preface 17
FEBE Far End Block Error
ICS Integrated Communication System
ISDN Integrated Services Digital Network
KSU Key Service Unit
LFA Loss of Frame Alignment
LMA Loss of Multiframe Alignment
LOS Loss of Signal
MFC Multi-Frequency Compelled
MSC Media Services Card
OOF Out-of-Frame
OOM Out of CRC-4 Multiframe Alignment
OOS Out Of Service
PCM Pulse Code Modulation
PRI Primary Rate Interface
RAI Remote Alarm Indication
R2MFC Card Installation and Configuration Guide
18 Preface
N0087114 1.0
Chapter 1
Overview
This chapter provides an overview of the R2MFC card.
This chapter includes the following information:
• “General information”
• “Administration and maintenance tools” on page 20
• “R2MFC card faceplate elements” on page 20
General information
The R2MFC card is a digit trunk interface card (DTI card) that provides MFC-R2 connectivity
over an E1 trunk. The card works as a converter between Euro-ISDN and MFC-R2 protocols,
allowing the MFC-R2 protocol E1 to work directly with the Norstar system without the use of an
external converter. The Norstar system recognizes the converter as a Euro-ISDN trunk DTI card
and, therefore, provides all of the functionality on the MFC-R2 E1 that is available on a
Euro-ISDN E1. The MFC-R2 trunk is controlled by DIP switches and the Command Line
Interface (CLI) on the R2MFC card. Figure 1 provides an illustration of the R2MFC card.
19
Figure 1 R2MFC card
R2MFC Card Installation and Configuration Guide
20 Chapter 1 Overview
Administration and maintenance tools
R2MFC card configuration involves the following:
• Internal link configuration for the PRI internal link to the Norstar system. The internal link
uses preset characteristics and, therefore, does not require localization.
• External link configuration of the MFC-R2 E1 the external interface to public network. The
external link allows for localization in different countries.
External link configuration is performed using the DIP switches on the front of the R2MFC card or
by using the CLI, which is accessed through a serial port on the faceplate of the R2MFC card.
Internal link configuration is performed using a Norstar digital telephone set. Refer to
“Configuring the R2MFC card” on page 35 for information on how to use the configuration
tools.
R2MFC card faceplate elements
The faceplate of the R2MFC card consists of the following elements:
• “System Status LEDs” on page 21
• “Config DIP switches” on page 21
• “RS232 port” on page 21
• “E1 Status LEDs” on page 22
• “Bantam jacks” on page 22
• “BNC and RJ-48 connectors” on page 22
Figure 2 illustrates the placement of these elements.
Figure 2 R2MFC card faceplate
Card laying horizontally
Card status
2 LEDS
RJ-45
75
Ω
E1 BNC
120 Ω E1
RJ-48
N0087114 1.0
E1 status
4 LEDS
DIP
switches
Bantam
jacks
Chapter 1 Overview 21
n
System Status LEDs
The R2MFC card has two visual status monitor indicators near the top of the faceplate. They are:
• In Service LED — This green LED indicates the status of the E1 signal coming to the
R2MFC card from the Norstar System.
• Diag LED — This red LED indicates if the R2MFC card is in a diagnostic or loopback
mode.
Config DIP switches
The R2MFC card has six config DIP switches on its faceplate. Use these DIP switches to set the
following configurations for the R2MFC card:
• country
• problem diagnosis
• second dial tone
You must set these DIP switches before power is connected to the R2MFC card. Figure 3 shows
the Config DIP switches.
Figure 3 Config DIP Switches
ON
1
2
3
4
5
6
For DIP switch values and configuration information, see “Configuring the R2MFC (external)
link” on page 39.
These DIP switches are also used for problem diagnostics. For specific settings and uses, see
“Diagnostic tools” on page 49.
configuratio
dial tone
RS232 port
An RJ-45 serial port connector named RS232 is located on the faceplate of the R2MFC card. Use
the N0026100 cable, shipped with the R2MFC card, to connect a computer to the RS232 port for
advanced configuration or for CLI-based diagnostics of the R2MFC card. Appendix D, “CLI
Cable Pinout,” on page 111 shows the pinout information to make a new N0026100 cable.
R2MFC Card Installation and Configuration Guide
22 Chapter 1 Overview
E1 Status LEDs
The R2MFC card has four visual status monitor indicators at the top of the faceplate. They are:
• ERR Tx — indicates a Transmit error on the external E1 link
• ERR Rx — indicates a Receive error on the external E1link
• ALM Tx — indicates a Transmit alarm on the external E1 link
• ALM Rx — indicates a Receive alarm on the external E1 link
Bantam jacks
The R2MFC card contains Bantam jacks in the middle of the faceplate, to be used for connecting
diagnostic equipment. The jacks are labeled DIAG.
BNC and RJ-48 connectors
The R2MFC card has both BNC and RJ-48 external E1 connectors located in the middle and
bottom portion of the faceplate. Use these connectors to connect the R2MFC card to the Central
Office (CO).
The default interface is based on the country code selected. Mexico variant 1 is the factory default.
See Appendix A, “Config DIP switch settings and definitions,” on page 77 for the country code
default settings.
N0087114 1.0
Chapter 2
Preparing to install the R2MFC card
This chapter provides an overview of the preparation required to install the R2MFC card in a host
system. (The host system is the Norstar system to which the R2MFC card connects.)
The information in this chapter is based on the following assumptions:
• The host system is installed, initialized, and tested.
• The installer has a working knowledge of the host system and an understanding of
telecommunications.
This chapter contains the following information:
• “Installation process map”
• “Host system setup requirements” on page 24
• “R2MFC card setup requirements” on page 24
• “Customer-supplied hardware requirements” on page 25
23
Installation process map
Figure 4 provides an overview of the R2MFC card installation preparation.
Figure 4 Overview of the R2MFC card installation preparation
Installation
preparation
Ensure that Norstar is
installed and configured
properly
Determine the correct
country and variant
Ensure environmental
requirements are met
Ensure that all of the
customer supplied
hardware is present
requirements are met
requirements are met
Ensure electrical
Ensure software
R2MFC Card Installation and Configuration Guide
24 Chapter 2 Preparing to install the R2MFC card
Host system setup requirements
Table 1 describes the tasks that you must complete on the host system before proceeding with the
installation of the R2MFC card.
Table 1 Host system setup requirements
Task Location of task information
Install host system Norstar: Modular ICS Installer Guide
Determine if host system has
enough system capacity
Configure E1 Settings Norstar: Programming Record
Norstar: Modular ICS Installer Guide
R2MFC card setup requirements
This section provides the following information about the setup requirements for the R2MFC card:
• “Config DIP switches”
• “Environment checklist”
• “Electrical requirements” on page 25
• “Software requirements” on page 25
Config DIP switches
Determine and set the Config DIP switches to the correct country code, and second dial tone
setting for the R2MFC card. Predefined country codes are set by the Config DIP switches. Special
configurations are set through the CLI. See “Configuring the R2MFC (external) link” on page 39
for a procedure on how to set the DIP switches for a predefined country code or how to create a
special configuration to meet the installation needs.
The default country code setting is Mexico config 1. See Appendix A, “Config DIP switch settings
and definitions,” on page 77 for a list of the available country codes, the country default settings,
and the second dial tone settings.
Second dial tone, when turned on, generates and supplies a second dial tone to the end user, after
the end user dials the trunk access code. The end user hears a dial tone between the last digit of the
access code, indicating that a line was accessed. See “Turning on second dial tone” on page 45 for
a procedure on how to set the DIP switches, and configure the Norstar system for second dial tone
to work properly.
N0087114 1.0
Chapter 2 Preparing to install the R2MFC card 25
Environment checklist
The R2MFC card environmental requirements are covered by the host system environment setup.
See the Norstar Installer Guide supplied with the host system for details of environmental
requirements.
Electrical requirements
The R2MFC card power is supplied through the chassis on the host sytem. See the Norstar
Installer Guide supplied with the host system for details of the electrical requirements.
Software requirements
R2MFC card firmware upgrades are posted at www.nortel.com under Support & Training >
Technical Support > Software Downloads. Access this web site to see if there is a newer version
of firmware available than the firmware shipped on the R2MFC card. See “Upgrading firmware”
on page 55 for information on how to upgrade to the latest release of firmware.
Customer-supplied hardware requirements
The following equipment is required to install of the R2MFC card:
• A Norstar digital telephone set for programming of the Norstar system.
• An E1 connection from local telephony service provider. A full description of the signaling
provided over the E1 by the CO.
• Computer with monitor and serial port for access to the CLI. Required only if system is not
using a country code defined by the Config DIP switches.
R2MFC Card Installation and Configuration Guide
26 Chapter 2 Preparing to install the R2MFC card
N0087114 1.0
Chapter 3
Installing the R2MFC card
This chapters describes how to install and remove an R2MFC card in a host Norstar system.
This chapter provides the following installation and removal procedures:
• “Shutting down the system”
• “Installing an R2MFC card” on page 28
• “Removing an R2MFC card” on page 30
• “Wiring an R2MFC card” on page 31
Figure 5 provides an overview of the steps for installing the R2MFC card.
Figure 5 Overview of the R2MFC card installation
Set card DIP
switches
27
Disconnect cables from
the KSU
Disconnect power from
unit
Install new R2MFC
Card
Restore power to
Norstar
Shutting down the system
Before you shut down the system or perform any maintenance procedures, read the following
warnings to ensure you and your system are properly protected.
Reconnect all cables
Monitor LEDs for power
and status
Continue with
system
initialization
Warning: If you are installing a new Norstar, refer to the Installer guide for the host
system for instructions about installing a new system before you connect the system to
the AC power outlet.
R2MFC Card Installation and Configuration Guide
28 Chapter 3 Installing the R2MFC card
Warning: Failure to follow procedures to properly disconnect the Norstar and
expansion unit can result in module or system damage.
Warning: Ensure you are properly grounded before handling modules or any
components that are part of the Norstar hardware.
1 Attach one end of the grounding strap to your wrist and the other end to a grounded metal
surface.
2 Ensure the cables connected to the front of the Norstar and the expansion module are clearly
marked as to how they are connected.
3 Remove the cables from all the R2MFC cards on the Norstar base module and the expansion
module (if attached).
4 Disconnect the Norstar and expansion module power cords from the AC outlet.
Installing an R2MFC card
Follow the procedures in this section to install an R2MFC card in a Norstar platform base module.
Refer to the Installer Guide for the host Norstar system for detailed information on placement of
cards.
Installing an R2MFC card in the Norstar system
Perform the following steps to install an R2MFC card in the Norstar system:
Caution: Only install the R2MFC card when the system is powered down. See
“Shutting down the system” on page 27.
1 Ensure that the faceplate Config DIP switches on the R2MFC card are set correctly. For
information on how to set the faceplate switches, refer to “Setting Config DIP switches” on
page 39.
2 Select an open card slot.
3 With the face of the R2MFC card facing toward you, insert the R2MFC card into the open slot.
Install trunk cartridges in the ICS (Integrated Communication System) beginning with Slot 4,
then Slot 3.
4 Push the R2MFC card completely into the unit.
Figure 6 on page 29 shows an R2MFC card being installed.
N0087114 1.0
Figure 6 Installing a R2MFC card
Chapter 3 Installing the R2MFC card 29
Insert card and close clips
simultaneously.
Warning: Close clips simultaneously.
It is important to center and close the two clips on the cartridge
simultaneously, otherwise the cartridge may become misaligned in its
slot or with its connector. If improperly inserted, the connector will be
damaged.
Warning: PCB is electrostatic-sensitive.
Do not touch the printed circuit board on a cartridge. This is an
electrostatic-sensitive device.
R2MFC Card Installation and Configuration Guide
30 Chapter 3 Installing the R2MFC card
Reconnecting the equipment
After you install the card correctly into the bay, you must return the equipment to operation.
Caution: Complete the following steps carefully to ensure you return your
system to operation without endangering the equipment or yourself.
1 Plug the power cords for the Norstar and any expansion modules back into the AC outlets.
Note: The Norstar system starts up when you connect the AC power cord. System
startup takes several minutes to complete.
2 Connect the cables to the proper outlets on the R2MFC card on the Norstar.
3 Check that the LEDs on the newly installed R2MFC card are on and indicating the correct
state. Refer to “Faceplate LEDs” on page 53 for a detailed description of the LED states.
4 Confirm that the Norstar is functioning properly by testing to make sure it works the same as it
did before installing the R2MFC card.
5 Configure the card. Refer to Chapter 4, “Configuring the R2MFC card,” on page 35 for
details.
Removing an R2MFC card
Follow the procedures in this section to remove an R2MFC card from a Norstar system.
Figure 7 provides an overview of the process for removing an R2MFC card.
Figure 7 Overview of removing an R2MFC card
Shut down Norstar
Remove cables
Disconnect power from
Norstar System
System
N0087114 1.0
Remove R2MFC
Card
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