Printed in Canada, India, and the United States of America
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly
agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF
ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are
subject to change without notice.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.
ATTENTION
For information about the software license, read "Software license" in this guide.
.
Page 3
.
Contents
Software license5
New in this release9
Features 9
Other changes9
Introduction17
Roadmap19
Customer documentation packaging 19
Product Fundamentals20
Planning and Engineering 21
Installation and Commissioning 22
Upgrades and Patches 24
Administration and Security 24
Operations 25
Fault and Performance Management28
Documentation file formats 29
3
Information quality9
Modular task-based information 9
New documents10
Renamed documents10
Reorganized documents13
Discontinued documents13
Information quality31
Text conventions33
Angle brackets33
Bold or Bold Courier text 33
Braces 34
Brackets 34
Ellipses 34
Italic text34
Plain Courier text 34
Separator 34
This section contains the Nortel Networks software license.
Nortel Networks Inc. software license agreement
This Software License Agreement ("License Agreement") is between
you, the end-user ("Customer") and Nortel Networks Corporation and
its subsidiaries and affiliates ("Nortel Networks"). PLEASE READ THE
FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE
TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE.
USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF
THIS LICENSE AGREEMENT. If you do not accept these terms and
conditions, return the Software, unused and in the original shipping
container, within 30 days of purchase to obtain a credit for the full
purchase price.
"Software" is owned or licensed by Nortel Networks, its parent or one of
its subsidiaries or affiliates, and is copyrighted and licensed, not sold.
Software consists of machine-readable instructions, its components, data,
audio-visual content (such as images, text, recordings or pictures) and
related licensed materials including all whole or partial copies. Nortel
Networks grants you a license to use the Software only in the country
where you acquired the Software. You obtain no rights other than those
granted to you under this License Agreement. You are responsible for the
selection of the Software and for the installation of, use of, and results
obtained from the Software.
5
1.Licensed Use of Software. Nortel Networks grants Customer a
nonexclusive license to use a copy of the Software on only one machine
at any one time or to the extent of the activation or authorized usage level,
whichever is applicable. To the extent Software is furnished for use with
designated hardware or Customer furnished equipment ("CFE"), Customer
is granted a nonexclusive license to use Software only on such hardware
or CFE, as applicable. Software contains trade secrets and Customer
agrees to treat Software as confidential information using the same care
and discretion Customer uses with its own similar information that it does
not wish to disclose, publish or disseminate. Customer will ensure that
anyone who uses the Software does so only in compliance with the terms
of this Agreement. Customer shall not a) use, copy, modify, transfer
or distribute the Software except as expressly authorized; b) reverse
assemble, reverse compile, reverse engineer or otherwise translate the
Software; c) create derivative works or modifications unless expressly
authorized; or d) sublicense, rent or lease the Software. Licensors of
intellectual property to Nortel Networks are beneficiaries of this provision.
Upon termination or breach of the license by Customer or in the event
designated hardware or CFE is no longer in use, Customer will promptly
return the Software to Nortel Networks or certify its destruction. Nortel
Networks may audit by remote polling or other reasonable means to
determine Customer’s Software activation or usage levels. If suppliers of
third party software included in Software require Nortel Networks to include
additional or different terms, Customer agrees to abide by such terms
provided by Nortel Networks with respect to such third party software.
2.Warranty. Except as may be otherwise expressly agreed to in
writing between Nortel Networks and Customer, Software is provided
"AS IS" without any warranties (conditions) of any kind. NORTEL
NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS) FOR THE
SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF
NON-INFRINGEMENT. Nortel Networks is not obligated to provide support
of any kind for the Software. Some jurisdictions do not allow exclusion
of implied warranties, and, in such event, the above exclusions may not
apply.
3.Limitation of Remedies. IN NO EVENT SHALL NORTEL
NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY
OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY
CLAIM; b) LOSS OF, OR DAMAGE TO, CUSTOMER’S RECORDS,
FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST
PROFITS OR SAVINGS), WHETHER IN CONTRACT, TORT OR
OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF
YOUR USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS,
ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR
POSSIBILITY. The forgoing limitations of remedies also apply to any
developer and/or supplier of the Software. Such developer and/or supplier
is an intended beneficiary of this Section. Some jurisdictions do not allow
these limitations or exclusions and, in such event, they may not apply.
4.General
1. If Customer is the United States Government, the following paragraph
shall apply: All Nortel Networks Software available under this License
Agreement is commercial computer software and commercial computer
software documentation and, in the event Software is licensed for
or on behalf of the United States Government, the respective rights
to the software and software documentation are governed by Nortel
Networks standard commercial license in accordance with U.S. Federal
Regulations at 48 C.F.R. Sections 12.212 (for non-DoD entities) and
48 C.F.R. 227.7202 (for DoD entities).
2.
Customer may terminate the license at any time. Nortel Networks
may terminate the license if Customer fails to comply with the terms
and conditions of this license. In either event, upon termination,
Customer must either return the Software to Nortel Networks or certify
its destruction.
3.
Customer is responsible for payment of any taxes, including personal
property taxes, resulting from Customer’s use of the Software.
Customer agrees to comply with all applicable laws including all
applicable export and import laws and regulations.
4.
Neither party may bring an action, regardless of form, more than two
years after the cause of the action arose.
5.
The terms and conditions of this License Agreement form the complete
and exclusive agreement between Customer and Nortel Networks.
6.
This License Agreement is governed by the laws of the country in
which Customer acquires the Software. If the Software is acquired in
the United States, then this License Agreement is governed by the
laws of the state of New York.
The following section details what’s new in Nortel Ethernet Routing Switch
8600 Documentation Roadmap, NN46205-103 for Release 5.0:
•
“Features” (page 9)
•
“Other changes” (page 9)
Features
This document describes no feature changes.
Other changes
For information about changes that are not feature-related, see the
following sections:
•“Information quality” (page 9)
•
“Modular task-based information” (page 9)
9
•
“New documents” (page 10)
•
“Renamed documents” (page 10)
•“Reorganized documents” (page 13)
•
“Discontinued documents” (page 13)
Information quality
The information quality section explains the three designations used for
quality of information. For more information, see “Information quality”
(page 31).
Modular task-based information
This document includes a new section that explains how the modular
task-based information (MTBI) model is implemented in the document
suite. For more information about MTBI, see “Modular, task-based
This document explains the organization of the technical documentation
for Release 5.0 of the Nortel Ethernet Routing Switch 8600. Use this
document to understand where you can find specific types of information in
the customer documentation suite.
This section is a roadmap for the Nortel Ethernet Routing Switch 8600
documentation. Use this section to find the correct document for the task
you need to perform.
Nortel Ethernet Routing Switch 8600 technical documents are structured
with an emphasis on the tasks you perform.
Navigation
•
•
•
•
•
•
19
“Customer documentation packaging” (page 19).
“Product Fundamentals” (page 20)
“Planning and Engineering” (page 21)
“Installation and Commissioning” (page 22)
“Upgrades and Patches” (page 24)
“Administration and Security” (page 24)
•“Operations” (page 25)
•
“Fault and Performance Management” (page 28)
•
“Documentation file formats” (page 29)
Customer documentation packaging
Nortel Technical Publications (NTP) are organized according to job
functions. For information about how the Nortel Ethernet Routing Switch
8600 NTP suite is organized, see the following figure.
The Product Fundamentals job function is a package of documentation
that includes overview information about the product and product
documentation. Information that applies to all areas of the product is also
included in the Product Fundamentals job function.
Nortel Ethernet Routing Switch
8600 User Interface Fundamentals,
NN46205-308
Nortel Ethernet Routing Switch 8600
Web Switching Module Fundamentals,
NN46205-314
This document provides procedures
and conceptual information to
administer and configure the Service
Delivery Module Firewall 1, Firewall 2,
and Firewall 4 systems.
This document contains common
terms and acronyms used in the
Nortel Ethernet Routing Switch 8600
documentation suite.
This document contains an overview
of the documentation suite and
explains how to use task-based
documentation.
This document describes how to
navigate the command line interface
and Nortel Networks command line
interface as well as how to install and
start the Device Manager software on
a Windows or UNIX platform.
This document describes the Web
Switching Module including how to
perform setup configuration tasks. The
document describes the commands
to configure and manage the Web
Switching Module.
Planning and Engineering
The Planning and Engineering job function is a documentation package
that includes information that supports activities that you must perform
before you install the product, including site planning requirements,
network management, and limitations.
The following table shows the documents for this job function.
Installation and Commissioning documentation includes information
that supports initial installation and commissioning (initial configuration)
activities, including preparation, processes, safety requirements, and
instructions for rollback procedures.
The following table shows the documents for this job function.
This document provides information
to help you build robust, efficient
Nortel Ethernet Routing Switch 8600
networks. The document describes
how to achieve redundancy, provide
security and QoS, and provides
design examples and important design
guidelines for many features and
protocols.
This document describes how to install
the 8660 Service Delivery Module
Firewall 1, Firewall 2, and Firewall 4
in the Nortel Ethernet Routing Switch
8000 Series chassis.
The document provides procedures to
install cooling modules in the Nortel
Ethernet Routing Switch 8000 series
chassis.
This document provides procedures
and conceptual information to install
the Nortel Ethernet Routing Switch
8000 series chassis in an equipment
rack.
This document provides procedures
and conceptual information to install
Nortel Ethernet Routing Switch 8600
modules in the 8000 series chassis.
This document provides procedures
to install small form factor pluggable
transceivers, Gigabit Interface
Converters, 10 Gigabit small form
factor pluggable transceivers, Optical
Add Drop Multiplexers, and Optical
Multiplexers. The document includes
specifications for these hardware
components.
This document provides instructions to
install AC power supplies into the 8000
series chassis.
This document provides instructions
to install DC power supplies into the
8000 series chassis.
This document lists the contents of the
Enterprise enhanced CPU daughter
card installation kit.
This document provides basic
instruction to install the hardware and
perform basic configuration of the
Nortel Ethernet Routing Switch 8010,
8006, 8003, and 8010co chassis and
software.
This document describes how to install
the Breaker Interface Panel (BIP) in
the Nortel Ethernet Routing Switch
8010co chassis.
This document describes how to install
the media dependent adapters for the
8672ATME and 8672ATMM modules.
This document contains the initial
procedures and information to
bring the Nortel Ethernet Routing
Switch 8600 online and to set up the
management interface, after hardware
installation.
Nortel Ethernet Routing Switch 8600
Documentation Roadmap
NN46205-103 01.01 Standard
19 May 2008
.
Page 24
24 Roadmap
Upgrades and Patches
Upgrades and Patches documentation includes information to upgrade
software and hardware components.
The following table shows the documents for this job function.
Administration and Security documentation includes information that
supports tasks that operations personnel perform that relate to network
administration or product security, including the configuration and
management of systems data and users. The documentation also includes
the management and protection of resources from unauthorized or
detrimental access and use.
This document provides upgrade
procedures for the Ethernet Routing
Switch 8600 and compatible modules
(Web Switching Module, SSL
Acceleration Module, Services
Delivery Module). The document also
includes procedures to upgrade CPU
memory to 256 MB and to upgrade the
number of MAC addresses.
This document describes new features
and important information about the
latest release. Release Notes include
a list of known issues (including
workarounds where appropriate) and a
list of fixed issues.
The following table shows the documents for this job function.
This document provides procedures
and conceptual information to
administer and configure of security
features for the Nortel Ethernet
Routing Switch 8600.
This document provides procedures
and conceptual information to
administer base system-level topics
such as the boot monitor, Simple
Network Management Protocol,
Domain Name System, network clock
synchronization, and network time
protocol.
Operations documents include information that supports tasks related to
configuration (post-commissioning) of services or applications, routine
maintenance of hardware or software, and accounting or billing activities.
The following table shows the documents for this job function.
This document provides routine
maintenance procedures for the
Nortel Ethernet Routing Switch 8600.
Routine maintenance practices include
regularly scheduled visual inspections
and daily network monitoring, as well
as cleaning and replacement of fan
trays and cooling modules.
This document provides procedures
and conceptual information to
administer and configure multicast
routing protocols such as Internet
Group Management Protocol and
Protocol Independent Multicast-Sparse
Mode.
Nortel Ethernet Routing Switch 8600
Configuration — QoS and IP Filtering
for R and RS Modules, NN46205-507
This document describes how to
configure and monitor the Nortel
Ethernet Routing Switch 8600 Ethernet
modules.
This document provides procedures
and conceptual information to
configure IPv6 routing on the Nortel
Ethernet Routing Switch 8600.
This document provides information to
configure Internet Packet Exchange
on the Nortel Ethernet Routing Switch
8600.
This document provides procedures
and conceptual information to
administer and configure Quality of
Service using R and RS modules. This
document describes Advanced Filters
(Access Control Templates, Access
Control Lists, Access Control Entries),
policing, shaping, DiffServ, and egress
queue sets.
Nortel Ethernet Routing Switch 8600
Configuration — QoS and IP Filtering
for Classic Modules, NN46205-508
This document provides procedures
and conceptual information to
administer and configure Quality
of Service using Classic modules.
This document describes Classic
Filters (source, destination, global,
multimedia, IP telephony) and
DiffServ.
This document provides procedures
and conceptual information to
administer and configure the Border
Gateway Protocol, an interdomain
routing protocol that provides loop-free
interdomain routing in and between
autonomous systems.
This document describes how
to configure the 8672ATME and
8672ATMM modules and provides
configuration examples and Web
management instructions.
This document describes the IGMP
for Internet Group Membership
Authentication Protocol and how it is
implemented in the Nortel Ethernet
Routing Switch 8600.
This document provides configuration
procedures for the 8661 SAM.
This document describes how to
configure the 8683POSM Module.
This document describes how to
configure VLANs and spanning tree
on the Nortel Ethernet Routing Switch
8600.
This document describes how to
configure and manage link aggregation
and multilink trunking on the Nortel
Ethernet Routing Switch 8600.
This document provides conceptual
and procedural information to
configure MPLS tunnels between
Provider Edge routers. The document
also includes information about
the protocols you use to set up the
tunnels: Label Distribution Protocol or
Resource Reservation Protocol.
Nortel Ethernet Routing Switch
8600 Configuration — IP VPN,
NN46205-520
This document provides procedures
and conceptual information to
configure and manage virtual private
networks using the IP VPN and IP
VPN Lite features.
Nortel Ethernet Routing Switch
8600 Configuration — IP Routing,
NN46205-523
Fault and Performance Management
Fault and Performance Management documents include information
that supports the tasks that operations personnel perform that relate
to managing or preventing faults, troubleshooting, and monitoring and
improving the performance of the network or product.
This document provides procedures
and conceptual information to
administer and configure Open
Shortest Path First and Routing
Information Protocol.
This document provides instructions to
configure general routing operations
on the Nortel Ethernet Routing
Switch 8600. Operations include
address resolution protocol, reverse
ARP, TCP/UDP, Dynamic Host
Configuration Protocol, Virtual Router
Redundancy Protocol, Multiple Virtual
Router feature, VRF Lite, circuitless IP
interfaces, static routes, Point-to-Point
Protocol over Ethernet, Equal Cost
Multipath, Routed Split Multi-Link
Trunking, and routing policies.
The following table shows the documents for this job function.
Locate the Nortel Ethernet Routing Switch 8600 software Release 5.0
documentation on the Nortel Web site, see “Customer service” (page 41),
or the documentation CD. The following documents are also available in
print format:
This document describes common
problems and error messages with the
techniques to resolve them as well as
information about traps and command
logging.
This document provides information
about switch management tools,
the dynamic network applications
feature, Simple Network Management
Protocol, Remote Monitoring, IPFIX,
configuration of the web management
interface, and graphing of port and
chassis statistics.
•Nortel Ethernet Routing Switch 8600 Installation — AC Power Supply,
NN46205-306
•
Nortel Ethernet Routing Switch 8600 Installation — DC Power Supply,
NN46205-307
The Nortel Ethernet Routing Switch 8600 customer documentation
uses three designations to indicate the quality verification level for the
information. Each designation indicates the quality testing level that the
documentation passed.
The quality designation also indicates how the documentation is released.
The three quality designations are as follows:
•Draft: Draft quality of the document is verified by development. Draft
information is consistent with the design intent of the service or feature.
Sometimes, Draft documentation is released to customers for early
trials and demos.
•Preliminary: Preliminary quality of the document is verified by the
product support and product verification organizations. Procedural
information passes testing on hardware and software. Preliminary
information is released to customers for trials and demos.
31
•Standard: Standard quality of the document is verified by product line
management. All information is consistent with market positioning and
support. Standard information is generally available and considered as
the official documentation for the release.
This section describes the text conventions used in the Nortel Ethernet
Routing Switch 8600 documentation.
Navigation
“Angle brackets ” (page 33)
•
•
“Bold or Bold Courier text” (page 33)
•“Braces” (page 34)
•
“Brackets” (page 34)
•“Ellipses” (page 34)
•
“Italic text” (page 34)
•
“Plain Courier text” (page 34)
•
“Separator” (page 34)
33
•“Vertical bar” (page 35)
•
“cr convention” (page 35)
Angle brackets
Angle brackets (< >) indicate that you choose the text to enter based on
the description inside the brackets. Do not type the brackets when you
enter the command.
Example: If the command syntax is
ping <ip_address>, you enter
ping 192.32.10.12
Bold or Bold Courier text
Bold or Bold Courier text indicates command names, options, and text
that you need to enter.
Example: Use the info command.
Example: Enter show ip {alerts|routes}.
Example: Protocols, IP identifies the IP command on the Protocols menu.
Braces
Braces ({ }) indicate required elements in syntax descriptions where more
than one option is available. You must choose only one option. Do not
type the braces when you enter the command.
Example: If the command syntax is
show ip {alerts|routes}, you must enter either
show ip alerts or show ip routes, but not both.
Brackets
Brackets ([ ]) indicate optional elements in syntax descriptions. Do not type
the brackets when you enter the command.
Example: If the command syntax is
show ip interfaces [-alerts], you can enter either show ip
interfaces or
show ip interfaces -alerts.
Ellipses
An ellipsis (...) indicates that you repeat the last element of the command
as needed.
Example: If the command syntax is
ethernet/2/1 [ <parameter> <value> ]...,
you enter ethernet/2/1 and as many parameter-value pairs as you
need.
Italic text
Italic text indicates book titles or new terms followed by a definition.
Example: Nortel Ethernet Routing Switch 8600 Release Notes
Plain Courier text
Plain Courier text indicates system output, for example, prompts and
system messages.
Example: Protocols, IP identifies the IP command on the Protocols menu.
A vertical bar ( | ) separates choices for command keywords and
arguments. Enter only one choice. Do not type the vertical line when you
enter the command.
Example: If the command syntax is
show ip {alerts|routes}, you enter either
show ip alerts or show ip routes, but not both.
In NNCLI procedures, when you see <cr> as an option for a command,
you can press the Enter key on your keyboard to execute the command.
Modular, task-based information (MTBI) is a quick reference for using the
Nortel Ethernet Routing Switch 8600 task-based documentation. MTBI
describes the structure of task-based information and how it can be used
most effectively.
Navigation
“Task-based documentation” (page 37)
•
•“How is task-based documentation used?” (page 38)
•
“Task flow overview” (page 38)
•“Work flows, task flows, and procedures” (page 39)
•
“Task-based documentation terms” (page 40)
Task-based documentation
Task-based documentation is a new way of packaging customer
information in a structured, modular, task-centric format.
37
Task-based documentation focuses on what the user must do and the
sequence in which to perform tasks.
The goal is to make Nortel documentation easy to find, easy to use, timely,
and accurate.
To understand the relationship between work flows, task flows, and
procedures, see Figure 2 "Work flows, task flows, and procedures in
Figure 2
Work flows, task flows, and procedures in task-based documentation
How is task-based documentation used?
In task-based documentation, procedural information is included in the
document. Supporting conceptual and reference information is provided,
and the user is guided on how to use conceptual and reference material by
identified prerequisites or direct links and references.
The user navigates the information by following the flows that are provided
for tasks and procedures.
Task flow overview
Task flows are flowcharts that illustrate which procedures and decisions
are involved to complete an activity.
The task flows guide you through activities to use the Nortel Ethernet
Routing Switch 8600, whether it is configuration, upgrading, installation,
maintenance, or troubleshooting.
Each flow provides the prerequisites and links to the tasks or procedures.
To perform or refer to a procedure, always follow the task flow. Following
the task flows ensures that you meet all the requirements for successful
completion of the task.
Work flows, task flows, and procedures
Work flows, task flows, and procedures have similar elements to maintain
consistency and usability. Each section has a specific function.
•
“Purpose statements” (page 39)
•“Prerequisites” (page 39)
•
“Work flows or task flows” (page 39)
•
“Procedure steps” (page 39)
•
“Example procedures” (page 40)
Work flows, task flows, and procedures39
•
“Variable definitions” (page 40)
•
“Job aid” (page 40)
To understand the relationship between work flows, task flows, and
procedures, see Figure 2 "Work flows, task flows, and procedures in
task-based documentation" (page 38).
Purpose statements
Purpose statements explain why or when you would perform a work flow,
task, or procedure and its impact.
Prerequisites
Prerequisites lists everything you must do or understand before you start
the workflow, task, or procedure, such as tasks that should already be
completed, risks, confirmation of system status, required knowledge, time
estimates or limitations, and links to supporting information.
The prerequisite section is omitted if no required prerequisites exist.
Work flows or task flows
This section is the flow chart diagram that represents the task flow with
navigational links to the tasks or procedures in the flow.
Procedure steps
Procedures provide numerical steps that help you perform the procedure.
Each step is a single action.
Some procedures use examples to show how to correctly perform the
procedure with realistic settings.
Variable definitions
Variable definitions provide the possible values, ranges, or definitions of
variables used in the procedure steps.
If variables are not used in the procedure, then the variables definition
section is omitted.
Job aid
Job aids provide information help to successfully perform the procedure.
The job aid is only used when required.
Task-based documentation terms
Task-based documentation uses the following terms.
TermDescription
Work flowA high-level or top-level group of
tasks.
Task or task flowA logical group of procedures that is
represented as a single action in a
flowchart diagram. Complex tasks
can be divided into simpler tasks or
subtasks.
ProcedureA logical group of steps that can be
described as a single action in a task.
StepA single action that is performed in a
procedure.
VariableA placeholder in procedure steps that
can represent a value or definition.
Restructuring Nortel technical documents into a task-based format is an
ongoing initiative. The documentation for some Nortel products is already
converted to the new format.
Visit the Nortel Web site to access the complete range of services and
support that Nortel provides. Go to w
pages listed in the following sections.
Navigation
“Updated versions of documentation” (page 41)
•
•
“Getting help” (page 41)
•
“Express Routing Codes” (page 41)
•
“Additional information” (page 42)
Updated versions of documentation
You can download and print the latest versions of Nortel Ethernet Routing
Switch 8600 NTPs and Release Notes directly from the Internet at
ww.nortel.com/documentation.
w
41
ww.nortel.com, or go to one of the
Getting help
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel service program, you can get help by
contacting one of the Nortel Technical Solutions Centers found at
ttp://www.nortel.com/callus; or visit our Technical Support site at
h
ttp://www.nortel.com/support.
h
Express Routing Codes
An Express Routing Code (ERC) is available for many Nortel products and
services.
When you use an ERC, your call is routed to a technical support person
who specializes in supporting that particular product or service. To locate
an ERC for any product or service, go to h
Printed in Canada, India, and the United States of America
Release: 5.0
Publication: NN46205-103
Document status: Standard
Document revision: 01.01
Document release date: 19 May 2008
To provide feedback or to report a problem in this document, go to www.nortel.com/documentfeedback.
www.nortel.com
LEGAL NOTICE
While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing
NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS
OR IMPLIED. The information and/or products described in this document are subject to change without notice.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.
ATTENTION
For information about the software license, read "Software license" in this guide.
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