The information in this document is subject to change without notice. The
statements, configurations, technical data, and recommendations in this
document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility
for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
The process of transmitting data and call messaging between the CallPilot
server and the switch or system is proprietary to Nortel Networks. Any
other use of the data and the transmission process is a violation of the user
license unless specifically authorized in writing by Nortel Networks prior
to such use. Violations of the license by alternative usage of any portion of
this process or the related hardware constitutes grounds for an immediate
termination of the license and Nortel Networks reserves the right to seek
all allowable remedies for such breach.
Standard 1.03
Trademarks
*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified
Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX,
DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian
1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession,
Supernode, Symposium, Telesis, and Unity are trademarks of Nortel
Networks.
3COM is a trademark of 3Com Corporation.
ADOBE is a trademark of Adobe Systems Incorporated.
ATLAS is a trademark of Quantum Corporation.
BLACKBERRY is a trademark of Research in Motion Limited.
2CallPilot
July 2006
CRYSTAL REPORTS is a trademark of Seagate Software Inc.
EUDORA and QUALCOMM are trademarks of Qualcomm, Inc.
ETRUST and INOCULATEIT are trademarks of Computer Associates
Think Inc.
DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET
EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT
EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK,
POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA,
WINDOWS NT, and WINDOWS SERVER are trademarks of Microsoft
Corporation.
GROUPWISE and NOVELL are trademarks of Novell Inc.
INTEL is a trademark of Intel Corporation.
LOGITECH is a trademark of Logitech, Inc.
MCAFEE and NETSHIELD are trademarks of McAfee Associates, Inc.
MYLEX is a trademark of Mylex Corporation.
NETSCAPE COMMUNICATOR is a trademark of Netscape
Communications Corporation.
NOTES is a trademark of Lotus Development Corporation.
NORTON ANTIVIRUS and PCANYWHERE are trademarks of
Symantec Corporation.
QUICKTIME is a trademark of Apple Computer, Inc.
RADISYS is a trademark of Radisys Corporation.
ROLM is a trademark of Siemens ROLM Communications Inc.
SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.
201i Server Hardware Installation3
SONY is a trademark of Sony Corporation.
SYBASE is a trademark of Sybase, Inc.
TEAC is a trademark of TEAC Corporation.
US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are
trademarks of US Robotics.
WINZIP is a trademark of Nico Mark Computing, Inc.
XEON is a trademark of Intel, Inc.
All other trademarks and registered trademarks are the property of their
respective owners.
Regulatory information
Japan VCCI Statement
この装置は、情報処理装置等電波障害自主規制協議会 (VCCI) の規定に基づくク
ラス A 装置です。この装 置を家庭環境で使用すると電波妨害を引き起こすこと
があります。この場合には使用者が適切な対策を取るように要求されることがあ
ります。
Standard 1.03
This is a Class A product based on the standard of the Vo lunt ary Cont rol
Council for Interference by Information T echnology Equipment (VCCI). If
this equipment is used in a domestic environment, radio disturbance may
occur, in which case, the user may be required to take corrective action.
4CallPilot
Publication history
July 2006
April 2006
July 2005
July 2005
November 2004
May 2003
September 2002
Standard 1.03 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
Standard 1.02 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
Standard 1.01 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
Standard 1.0 of 201i Server Hardware Installation
is released for CallPilot 4.0 general availability.
Standard 1.0 of CallPilot Installation and Configuration, 201i Server Hardware Installation
is released for CallPilot 3.0 general availability.
Standard 1.0 of CallPilot Installation and
Configuration, Part 2: 201i Server Hardware
Installation is released for CallPilot 2.02
(2.01.27.05) general availability.
Standard 1.0 of CallPilot Installation and
Configuration, Part 2: 201i Server Hardware
Installation is released for CallPilot 2.0 general
availability.
201i Server Hardware Installation5
Publication history Standard 1.03
.
CallPilot Customer Documentation Map
Fundamentals
CallPilot Fundamentals Guide (555-7101-010)
Planning and Engineering
Planning and Engineering Guide (555-7101-101)
Network Planning Guide (555-7101-102)
Data Networking for Voice over IP Guide (553-3001-160)
Installation and Configuration
Upgrade and Platform Migration Guide (555-7101-207)
Installation and Configuration Task List Guide (555-7101-210)
Server Installation Guides
201i Server Hardware Installation Guide (555-7101-220)
703t Server Hardware Installation Guide (555-7101-226)
1002rp Server Hardware Installation Guide (555-7101-205)
Configuration and Testing Guides
Meridian 1 and CallPilot Server Configuration Guide (555-7101-222)
T1/SMDI and CallPilot Server Configuration Guide (555-7101-224)
Succession 1000 System and CallPilot Server Configuration Guide (555-7101-510)
Unified Messaging Software Installation
Desktop Messaging and MyCallPilot Installation Guide (555-7101-505)
Administration
Administrator's Guide (555-7101-301)
Software Administration and Maintenance Guide (555-7101-202)
Desktop Messaging and MyCallPilot Administration Guide (555-7101-503)
Meridian Mail to CallPilot Migration Guide (555-7101-801)
Application Builder Guide (555-7101-325)
Reporter Guide (555-7101-310)
Maintenance
Troubleshooting Guide (555-7101-501)
Server Maintenance and Diagnostics
201i Server Maintenance and Diagnostics Guide (555-7101-119)
703t Server Maintenance and Diagnostics Guide (555-7101-227)
1002rp Server Maintenance and Diagnostics Guide (555-7101-206)
Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)
Multimedia Messaging User Guide
Speech Activated Messaging User Guide
Desktop Messaging User Guide for Microsoft Outlook
Desktop Messaging User Guide for Lotus Notes
Desktop Messaging User Guide for Novell Groupwise
Desktop Messaging User Guide for Internet Clients
MyCallPilot User Guide
6CallPilot
Task List
Preparing for installation.................................................... 33
To unpack the 201i server ............................................................... 39
Installing the 201i server in a large Meridian 1 system ... 45
To prepare the 201i server for installation in a Meridian 1 switch ... 50
To position the 201i server on the switch shelf ............................... 54
To remove the backplane cables .................................................... 57
To install the NTRH3501 backplane cable ...................................... 61
To install the SCSI cables for Meridian 1 ........................................ 66
Installing the 201i server in an Option 11C or
Option 11C Mini ................................................................... 69
To position the 201i server on the switch shelf ............................... 70
To install the cable .......................................................................... 79
To install the NTRH3502 SCSI cable .............................................. 86
To connect the cables ..................................................................... 90
Installing the 201i server in the
Succession 1000 system .................................................... 93
To remove the front bezel and inside front cover plate ............ 102
To install the 201i server inside the Media Gateway or
Media Gateway Expansion............................................................ 106
To install the NTRH3502 cable ..................................................... 109
To replace the inside front cover plate .......................................... 112
To replace the front bezel.............................................................. 114
To connect the cables ................................................................... 115
Connecting peripheral devices to the 201i server ......... 133
To install the MPCs ....................................................................... 138
To connect the monitor, keyboard, and mouse ............................. 141
To connect the CD-ROM and tape drives to the
201i server (Meridian 1) ................................................................ 143
To connect the CD-ROM and tape drives to the
201i server (Option 11C) ............................................................... 145
201i Server Hardware Installation7
Task ListStandard 1.03
To connect the CD-ROM and tape drives to the 201i server
This section explains how to get help for Nortel products and services.
Getting Help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
http://www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. More specifically, the site
enables you to:
download software, documentation, and product bulletins
search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
sign up for automatic notification of new software and documentation for
Nortel equipment
open and manage technical support cases
Getting Help over the phone from a Nortel Solutions Center
If you don’t find the information you require on the Nortel Technical
Support Web site, and have a Nortel support contract, you can also get help
over the phone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835).
201i Server Hardware Installation11
How to get helpStandard 1.03
Outside North America, go to the following Web site to obtain the phone
number for your region:
http://www.nortel.com/callus
Getting Help from a specialist by using an Express Routing
Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
http://www.nortel.com/erc
Getting Help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller.
12CallPilot
Chapter 2
About the 201i server
In this chapter
201i server description14
Network connectivity22
Peripheral connectivity29
201i Server Hardware Installation13
About the 201i serverStandard 1.03
201i server description
Introduction
The 201i server is a flexible multimedia telephony server designed to
*
integrate with Nortel Meridian 1
and Succession* 1000 products.
The 201i server occupies two slots of a Meridian 1 shelf or Succession 1000
Media Gateway or Media Gateway Expansion. When the server is locked
into position, its connectors attach to the backplane, which provides power
and communications links.
RoHS compliance
In the latter part of 2006, Nortel is phasing in RoHS-compliant 201i
servers in countries affected by the EUED (European Union Environmental
Directives). This hardware replaces or supplements the non-RoHS version.
In general, the RoHS parts are backwards compatible with the supported
software, and they have equivalent functionality to the parts they are
replacing. RoHS refers to the Reduction of Hazardous Substances
The text and diagrams in this guide refer to the part numbers for non-RoHScompliant servers. If you are installing a RoHS-compliant server, see
Appendix A, “RoHS part conversion table,” for a listing of each RoHScompliant part mapped to the equivalent non-RoHS-compliant part.
Directive.
Primary components
The 201i server motherboard houses the interfaces needed:
to communicate with the Meridian 1 switch or Succession 1000 system
to facilitate data communications on Ethernet networks.
14CallPilot
July 2006About the 201i server
Two Ethernet controllers on the 201i server motherboard provide Ethernet
capability. These controllers provide the network interfaces for both the
embedded LAN (ELAN) and customer LAN (CLAN). The connections to
the ELAN and CLAN are established by using the multi I/O cable described
on page 26.
Note: The secondary backplane connector connects the 201i server to the
second slot on the shelf, thereby providing access to the voice channels
provided by that slot.
ATTENTION
The 201i server is shipped ready for installation into an
Option 11C or Option 11C Mini switch or Succession 1000
system. Before you install the 201i server in a larger
Meridian 1 switch (for example, Option 51C), you must
move the secondary backplane (DS30X) connector to the
correct position. For more information, see “Repositioning
the secondary backplane connector” on page 48.
201i Server Hardware Installation15
About the 201i serverStandard 1.03
The following diagram shows the 201i server components:.
Heat sink
Keyboard connector
Mouse connector
Monitor connector
Faceplate
Hard drive power cable
Hard drive data cable
Secondary backplane
connector pin
Secondary backplane
connector
3.5-inch IDE hard drive
Software feature key
(Dongle)
Hard drive mounting bracket
16CallPilot
July 2006About the 201i server
Faceplate
The following diagram shows the 201i server faceplate. The faceplate
provides LEDs, MPC card slots, and connectors for peripheral devices:
Mouse connector
Lock latch
Keyboard connector
Infrared port (future use)
Monitor connector
Power status LED
MPC status LEDs
MPC ejector buttons
(slots 4 and 5)
MPC slots 4 and 5
MPC slots 2 and 3
MPC ejector buttons
(slots 2 and 3)
MPC status LEDs
HEX display
SCSI connector
Network and drive
activity LEDs
Reset button
Lock latch
G101438
201i Server Hardware Installation17
About the 201i serverStandard 1.03
The following table describes each faceplate feature:
Faceplate featureDescription
Mouse connectorThe mouse connector is a standard PS/2 connector and
is hot-pluggable.
Lock latchesLock latches at the top and bottom of the faceplate
secure the server to the backplane of the Meridian 1
switch or the backplane of the Succession 1000 Media
Gateway or Media Gateway Expansion.
Keyboard connectorThe keyboard connector is a standard PS/2 connector
and is hot-pluggable.
Infrared portFor future use.
Monitor connectorThe monitor connector is a standard, high-density,
15-pin female connector.
Power status LEDThe LED indicates two server states:
the completion of self-test diagnostics
when it is safe to remove the server from the
Meridian 1 switch or Succession 1000 Media
Gateway or Media Gateway Expansion
MPC card status
LEDs
There is an LED for each MPC card slot. The following
list describes each LED status:
Off: The MPC card is not receiving power. It is safe
to remove the card.
On: The MPC card is in use. It is not safe to remove
the card.
Off, then on: The MPC card has been recognized by
the 201i server software and has been powered up.
18CallPilot
July 2006About the 201i server
Faceplate featureDescription
MPC card status
LEDs (continued)
On, then off: The MPC card has been successfully
powered down. It is safe to remove the card.
Note: For instructions on powering up or powering
down the MPC card, see “Starting and stopping
components” in the CallPilot 201i Server Maintenance and Diagnostics guide.
MPC card ejector
buttons
There is one ejector button for each MPC card slot.
When you insert the card, the associated ejector button
pops out.
Press the button to eject the card from its slot.
MPC card slotsMPCs house DSP units and are used for multimedia
telephony processing. You can install up to four MPCs
on the 201i server. The 201i is shipped with two
MPC-8 cards installed. All slots are faceplateaccessible.
The MPCs are numbered as follows:
top row of slots: MPC cards 4 and 5
bottom row of slots: MPC cards 2 and 3
Note: MPC 1 is embedded on the motherboard.
Hexadecimal (HEX)
display
The four-digit LED-based display provides feedback
on the current status of the server, including fault
conditions.
SCSI connectorThis connector connects SCSI devices to the 201i
server (for example, a CD-ROM or tape drive).
Press the button latches to lock or unlock a cable from
the connector.
201i Server Hardware Installation19
About the 201i serverStandard 1.03
Faceplate featureDescription
Network and drive
activity LEDs
(labeled as E, C, I, and S)
The E and C LEDs indicate the presence of network
activity for both the ELAN and CLAN interfaces
(respectively). When they are lit, they indicate that the
interfaces are properly attached to their respective
hubs. When the LEDs are blinking, there is network
activity.
When the I and S LEDs are lit, it means that the IDE
hard drive and SCSI device are being accessed.
Reset buttonThe reset button allows you to manually restart the 201i
server without disconnecting it from the backplane.
ATTENTION
Before you press the reset button, you must shut down
the operating system. Press the reset button while the
operating system is running only when you cannot shut
down the operating system normally.
20CallPilot
July 2006About the 201i server
Environmental specifications
Temperatures
Recommended
temperature
Absolute temperature10
Long-term storage
temperature
Short-term storage
temperature
Change rate temperatureLess than 1
Relative humidity
Recommended relative
humidity (RH)
Absolute RH20% to 80% RH (noncondensing)
Long-term storage RH5% to 95% RH [at –40
°C (59°F) to 30°C (86°F)
15
°C (50°F) to 45°C (113°F)
–20°C (-4°F) to 60°C (140°F)
–40
°C (-40°F) to 70°C (158°F)
(less than 72 hours)
°C (34°F) per 3 minutes
20% to 55% RH (noncondensing)
°C (-40°F) to
°C (158°F) respectively]
70
(noncondensing)
201i Server Hardware Installation21
About the 201i serverStandard 1.03
Network connectivity
Introduction
This section shows how CallPilot and the Meridian 1 or Succession 1000
system are integrated into your network. It also describes what is required in
the network for correct CallPilot operation.
ATTENTION
To secure the CallPilot server from unauthorized access,
ensure that the CallPilot network is inside your
organization’s firewall.
Sample network setup: Meridian 1 switch
The following diagram shows how the 201i server is integrated into your
network with the following Meridian 1 switches:
large systems, such as Option 51C
Option 11C
Option 11C Mini
22CallPilot
July 2006About the 201i server
Web-enabled
administrative
Desktop
client PC
PC
Telephony LAN/Customer LAN (10/100BaseT or 100BaseT)
Modem
Web-enabled administrative PC
Switch
Router or
Ethernet switch
(optional)
Embedded LAN (10BaseT)
Laptop
Desktop
client PC
201i
CallPilot
server
G101631
201i Server Hardware Installation23
About the 201i serverStandard 1.03
Sample network setup: Succession 1000
The following diagram shows an example of how the 201i server can be
integrated with the Succession 1000 system in your network:
i2004
Internet
phonesets
Telephony LAN/Customer LAN (10/100BaseT or 100BaseT)
Internet
Telephony
Gateway
Line Card
Succession 1000
Call Server
Succession 1000
Media Gateway
Expansion
CE-MUX
Internet
Telephony
Gateway
Line Card
Embedded LAN (10BaseT)
DS-30x
Succession 1000
Media Gateway
Web-enabled
CallPilot
administrative
PC
201i
CallPilot
Server
Desktop
client
PC
Router or
Ethernet switch
(optional)
Modem
Optivity
Telephony
Manager
PC
Laptop
Web-enabled
CallPilot
administrative
PC
G101630
24CallPilot
July 2006About the 201i server
In the illustration on page 24, the telephony LAN (TLAN) provides IP
connectivity between the Succession 1000 system and the i2004 Internet
phonesets. The connection between the Call Server and Media Gateway can
be point-to-point, or it can be through the LAN, if the system is installed in a
distributed data network.
For information about the Succession 1000 system and i2004 Internet
phoneset bandwidth and network requirements, refer to the Succession 1000 Planning and Installation Guide (NTP 553-3023-210).
For a description of each Succession 1000 system component, see
“Succession 1000 description” on page 94.
CallPilot CLAN and ELAN network
setup
The 201i server supports the following network protocols:
CLAN: 10/100Base-T Ethernet
A built-in Ethernet controller on the 201i server motherboard provides
Ethernet CLAN capability. The CLAN provides data connectivity
between desktop and web messaging clients, administrative PCs, and the
CallPilot server.
ELAN: 10Base-T Ethernet
A built-in Ethernet controller on the 201i server motherboard provides
Ethernet ELAN capability. The ELAN carries call processing traffic
between the CallPilot server and the Meridian 1 switch or
Succession 1000 system.
Note: For more information about the ELAN, see “About the ELAN” in
the CallPilot Installation and Configuration Task List.
You use the 201i server multi I/O cable to establish the CLAN and ELAN
connections. For more information, see page 26.
201i Server Hardware Installation25
About the 201i serverStandard 1.03
Network requirements
Appropriate networking equipment must be available for both the CLAN
and ELAN.
The CLAN and ELAN must be properly configured for correct CallPilot
operation. To ensure correct configuration, Nortel recommends that you
consult a network specialist.
ATTENTION
For important considerations about using the ELAN in
your network, see “About the ELAN” in the CallPilot Installation and Configuration Task List.
Multi I/O cable description
The multi I/O cable contains four connectors, and is approximately 3 m
(10 ft) in length. See the following diagram:
Multi I/O cable NTRH0912
Drain wire
50-pin
amphenol
connector
ELAN
connector
CLAN
connector
RS-232
connector
RJ-45 female-to-female gender change jack
Note: If you need more than 3 m (10 ft) of multi I/O cable, use the supplied RJ-45
female-to-female gender change jacks to attach additional cable. A maximum of
76.2 m (250 ft) is supported.
G101441
26CallPilot
July 2006About the 201i server
The following table identifies the purpose of each connector on the
NTRH0912
1
multi I/O cable.
Note: Labels on the RJ-45 cables distinguish the CLAN and ELAN
connectors.
Connector typePurpose
50-pin amphenolThis connector establishes the connection between
the Meridian 1 or Succession 1000 Media Gateway
or Media Gateway Expansion backplane and the
ELAN hub, the CLAN hub, and the modem.
10Base-T
(RJ-45)
This connector provides a 10 Mbit/s Ethernet
connection between the 201i server and the
Meridian 1 switch or Succession 1000 system. This
connection allows the exchange of call control
information between the server and the Meridian 1
switch or Succession 1000 system.
For more information about the ELAN, see “About
the ELAN” in the CallPilot Installation and Configuration Task List.
10/100Base-T
(RJ-45)
This connector provides a network connection for
user desktop computers, to enable use of the
unified messaging and fax messaging features
LAN-based server administration
ATTENT IO N
If you need Ethernet 100Base-T operation at
100 Mbit/s on large Meridian 1 systems (such as
Option 51), you must install the NTRH3501
backplane (tip and ring) cable. For more information,
see Chapter 4, “Installing the 201i server in a large
Meridian 1 system.”
1.For customers in EUED countries: see Appendix A, “RoHS part conversion table,” to look up part
numbers for RoHS-compliant parts that are equivalent to the non-RoHS-compliant parts described in
this guide.
201i Server Hardware Installation27
About the 201i serverStandard 1.03
Connector typePurpose
RS-232 COM1
(male DB-9)
This connector provides the connection to an external
modem. The modem allows administrators and
technical support personnel to administer the 201i
server from a remote location.
28CallPilot
July 2006About the 201i server
Peripheral connectivity
Introduction
Peripheral equipment is attached to the 201i server on the server faceplate.
Faceplate connections
ATTENTION
Connections made to the faceplate (with the exceptions
noted below) are temporary only, because you must
remove the cabinet cover to make these connections. The
system does not meet specifications for radiated EMI if
you remove the cabinet cover.
The following peripheral devices connect to the 201i server faceplate:
monitor (SVGA)
keyboard
mouse
MPC card (permanent connection)
SCSI cable (permanent connection)
Monitor, keyboard, and mouse
You must connect a monitor, keyboard, and mouse to run the Configuration
Wizard or to install the operating system on the 201i server as part of a
recovery process.
All three peripheral components are hot-pluggable.
201i Server Hardware Installation29
About the 201i serverStandard 1.03
MPC-8 card
The MPC-8 card looks like a Type II PC card, and supports the multimedia
telephony services on the 201i server. Four specially-designed card slots are
available for the MPC-8. All are located on the 201i server faceplate.
ATTENTION
You cannot insert MPC-8 cards in Type II PC card slots, or
Type II PC cards into MPC-8 card slots. They are not
compatible.
SCSI connections
The SCSI connection is the only permanent faceplate connection. A lowprofile right-angle connector on the SCSI cable allows the cable to be
attached with the cabinet covers on. For more information about how the
201i server and SCSI device connections are achieved, see:
large Meridian 1 systems (for example, Option 51C): “Installing the
SCSI cables for Meridian 1” on page 63.
Option 11C or Option 11C Mini: “Installing the NTRH3502 SCSI cable
for Option 11C Mini” on page 84.
Succession 1000: “Installing the NTRH3502 SCSI cable for
Succession 1000” on page 108.
Supported peripheral devices
CD-ROM drive (NTRH9105)
An external CD-ROM drive is used to install and upgrade the server. The
drive connects to the server with an intermediate SCSI cable that connects to
the SCSI connector on the faceplate.
Because the CD-ROM drive is an external device, it requires an AC power
source.
Set the SCSI ID for the CD-ROM drive to 3. If you are connecting more
than one SCSI device to the server (such as a tape drive), you must daisy
chain those devices.
30CallPilot
Loading...
+ 146 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.