Nortel Networks CALLPILOT 555-7101-226 User Manual

555-7101-226

CallPilot

Installation and Configuration Part 2: 703t Server Hardware Installation

Product release 2.02 Standard 1.01 November 2005

P0603578

CallPilot

Installation and Configuration Part 2: 703t Server Hardware Installation

Publication number: 555-7101-226 Product release: 2.02 Document release: Standard 1.01 Date: November 2005

Printed in Canada

Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant.

The process of transmitting data and call messaging between the CallPilot server and the switch or system is proprietary to Nortel Networks. Any other use of the data and the transmission process is a violation of the user license unless specifically authorized in writing by Nortel Networks prior to such use. Violations of the license by alternative usage of any portion of this process or the related hardware constitutes grounds for an immediate termination of the license and Nortel Networks reserves the right to seek all allowable remedies for such breach.

This page and the following page are considered the title page, and contain Nortel Networks and third-party trademarks.

*Nortel Networks, the Nortel Networks logo, the Globemark, and Unified Networks, BNR, CallPilot, DMS, DMS-100, DMS-250, DMS-MTX, DMS-SCP, DPN, Dualmode, Helmsman, IVR, MAP, Meridian, Meridian 1, Meridian Link, Meridian Mail, Norstar, SL-1, SL-100, Succession, Supernode, Symposium, Telesis, and Unity are trademarks of Nortel Networks.

3COM is a trademark of 3Com Corporation.

ACCENT is a trademark of Accent Software International Ltd.

ADOBE is a trademark of Adobe Systems Incorporated.

AMDEK is a trademark of Amdek Corporation.

AT&T is a trademark of American Telephone and Telegraph Corporation.

ATLAS is a trademark of Quantum Corporation.

ACCENT is a trademark of Accent Software International Ltd.

ATRIA is a trademark of Pure Atria Corporation.

BLACKBERRY is a trademark of Research in Motion Limited.

CASEWARE is a trademark of Caseware International, Inc.

CONTINUUS is a trademark of Continuus Software Corporation.

CRYSTAL REPORTS is a trademark of Seagate Software Inc.

DEFINITY is a trademark of Avaya Inc.

DIALOGIC, INTEL and VOICEBRIDGE are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

DIVX is a trademark of DivXNetworks, Inc.

EUDORA is a trademark of Qualcomm.

eTrust and InoculateIT are trademarks of Computer Associates Think Inc.

DIRECTX, EXCHANGE.NET, FRONTPAGE, INTERNET EXPLORER, LINKEXCHANGE, MICROSOFT, MICROSOFT EXCHANGE SERVER, MS-DOS, NETMEETING, OUTLOOK, POWERPOINT, VISUAL STUDIO, WINDOWS, WINDOWS MEDIA, and WINDOWS NT are trademarks of Microsoft Corporation.

GROUPWISE and NOVELL are trademarks of Novell Inc.

HITACHI is a trademark of Hitachi Limited.

LOGITECH is a trademark of Logitech, Inc.

LUCENT is a trademark of Lucent Technologies, Inc.

MATRA is a trademark of Matra Hachette.

MCAFFEE and NETSHIELD are trademarks of McAfee Associates, Inc.

MYLEX is a trademark of Mylex Corporation.

NET2PHONE is a trademark of Net2Phone, Inc.

NETOPIA is a trademark of Netopia, Inc.

NETSCAPE COMMUNICATOR is a trademark of Netscape Communications Corporation.

NOTES is a trademark of Lotus Development Corporation.

NORTON ANTIVIRUS and PCANYWHERE are trademarks of Symantec Corporation.

POWERQUEST is a trademark of PowerQuest Corporation.

PROMARK and RHOBOT are trademarks of DMI Promark, Inc.

RADISYS is a trademark of Radisys Corporation.

ROLM is a trademark of Siemens ROLM Communications Inc.

SLR4, SLR5, and TANDBERG are trademarks of Tandberg Data ASA.

SONY is a trademark of Sony Corporation.

SYBASE is a trademark of Sybase, Inc.

TEAC is a trademark of TEAC Corporation

UNIX is a trademark of X/Open Company Limited.

US ROBOTICS, the US ROBOTICS logo, and SPORTSTER are trademarks of US Robotics.

WINAMP is a trademark of Nullsoft, Inc.

WINRUNNER is a trademark of Mercury Interactive Corporation.

WINZIP is a trademark of Nico Mark Computing, Inc.

XEON is a trademark of Intel, Inc.

Part 2: 703t Server Hardware Installation 5

Publication history Standard 1.01

6 CallPilot

November 2005 Publication history

Publication history

November 2005

October 2003

Standard 1.01 of the CallPilot Installation and Configuration, Part 2: 703t Server Hardware Installation is issued for general release.

Standard 1.0 of the CallPilot Installation and Configuration, Part 2: 703t Server Hardware Installation is issued for general release.

Part 2: 703t Server Hardware Installation 7

Publication history Standard 1.01

8 CallPilot

1 703t server description 11

Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

IRQ mapping table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Network connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Supported peripheral devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

2 Preinstallation requirements 31

Installation overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Unpacking the 703t server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Removing the side cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Inspecting the server interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Replacing the side cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing the chassis feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

3 Installing the server and connecting the peripheral

devices 47

Installing the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Preparing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Connecting peripherals to the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Connecting the server to the ELAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Connecting the server to the CLAN (optional). . . . . . . . . . . . . . . . . . . . . . 59

Installing the Nortel Networks software feature key adapter . . . . . . . . . . . 60

Connecting the server to power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Index 67

Part 2: 703t Server Hardware Installation 9

Contents Standard 1.01

10 CallPilot

Chapter 1

703t server description

In this chapter

Server features 12

Slot assignments 19

IRQ mapping table 21

Network connectivity 23

Supported peripheral devices 28

Part 2: 703t Server Hardware Installation 11

703t server description Standard 1.01

Server features

Introduction

This section provides a general overview of the 703t server.

Server dimensions

Height chassis only: 42 cm (16.75 in.)

with chassis feet: 44 cm (17.5 in.)

Width chassis only: 21.5 cm (8.6 in.)

with chassis feet: 32 cm (12.7 in.)

Depth (distance from front to back)

Clearance

Weight of fully loaded system with

 two SCSI hard drives

 six populated boards

 CD-ROM drive

 floppy drive

 tape drive

65 cm (26 in.)

 front: 25 cm (10 in.)

 rear: 12.5 cm (5 in.)

 side: 7.5 cm (3 in.)

Note: Additional side clearance is required for service.

 top: 7.5 cm (3 in.)

approximately 22 kg (46 lb)

12 CallPilot

November 2005 703t server description

Front panel features

The following diagram shows the 703t server’s front panel features:

Reset button Network LEDs

Sleep mode button (not used)

Power button Status LEDs

USB connector (not used)

Floppy disk eject button

Floppy disk drive

Chassis intrusion detection switch (not used)

CD-ROM drive

CD drawer eject button

Tape drive

Air flow slots

Hard drive bays

Air flow slot

G101759

Part 2: 703t Server Hardware Installation 13

703t server description Standard 1.01

The table below describes the parts that are identified in the preceding diagram:

Part Function

Reset button Triggers a hardware (cold) reset. Do not use

this button to perform a server restart. Restart the server as described in “Restarting the server” in CallPilot Installation and

Configuration Part 1: Installation and Maintenance Overview (555-7101-210).

Network controller LEDs (green)

Left: 10/100Base-T controller LED (NIC1 10/100 MB: ELAN for Meridian 1/Succession 1000 connection)

Right: 10/100/1000Base-T controller LED (NIC2 1 GB: CLAN for Customer LAN connection)

Sleep mode button Not used

Power button Turns the server’s power on or off.

Status LEDs Indicate when the server is powered up and the

disk drives are active.

 Left: hard drive activity LED (not used)

 Center: power/sleep LED (green)

 Right: status LED (bi-color) indicates

whether the server is functioning properly, or whether a hardware event has occurred.

USB connector For future use

Floppy disk eject

Ejects the floppy disk.

button

Floppy drive Drive for 3-1/2 inch diskettes.

14 CallPilot

November 2005 703t server description

Part Function

IDE CD-ROM drive (5.25 in.)

CD drive eject button

Enables you to use the CallPilot software and documentation CD-ROMs.

Opens the CD-ROM drawer. Push the button again to close the drawer.

Backup tape drive Allows backup of hard drive data.

Hard drive 1 10,000 rpm hard drive

Hard drive 2 10,000 rpm hard drive

Drive bay Vacant

Air flow slot Must remain empty for proper system cooling.

Part 2: 703t Server Hardware Installation 15

703t server description Standard 1.01

Rear panel diagram

The following diagram shows the 703t server’s rear panel features:

Power connector

PS/2 mouse connector

USB connectors (not used)

PS/2 keyboard connector

Serial port (COM1) Parallel port

Monitor connector

10/100/1000Base-T CLAN Ethernet connector (NIC2 1 GB)

10/100Base-T ELAN Ethernet connector (NIC1 10/100 MB)

PCI slots

Serial port (COM2) (not installed)

6 5 4

3 2

G101760

Note: For more information, see “Slot assignments” on page 19.

16 CallPilot

November 2005 703t server description

The table below describes the parts that are identified in the preceding diagram:

Part Color

AC power supply connector

Not applicable

(450 W non hot-swap power supply)

USB connectors Not applicable

PS/2 keyboard connector Purple

PS/2 mouse connector Green

COM1 serial port connector (9-pin) Teal

Parallel port connector (25-pin) Pink

Monitor connector (15-pin) Blue

10/100/1000Base-T CLAN network connector for

Not applicable

Customer LAN connection (NIC2 1 GB)

Note: For more information, see “LAN connectivity” on page 26.

10/100Base-T ELAN network connector for

Not applicable

Meridian 1/Succession 1000 connection (NIC1 10/100 MB)

Note: For more information, see “LAN connectivity” on page 26.

PCI slots (6)

 Four slots are 100 MHz 3.3 V 64-bit PCI slots.

 Two slots are 33 MHz 5 V 32-bit PCI slots.

Not applicable

Note: For more information, see “Slot assignments” on page 19.

COM2 serial port connector slot (not installed) Teal

Part 2: 703t Server Hardware Installation 17

703t server description Standard 1.01

Environmental specifications

Environmental condition Specification

Operating temperature 10°C to 35°C (50°F to 95°F)

Maximum rate of change must not exceed 10

°C (50°F) per hour.

Non-operating (storage) temperature

Non-operating humidity 95%, non-condensing at 30

Altitude 1829 m (6000 ft)

Electrostatic discharge 15 kV or more

Acoustic noise 50 dBA in a typical office ambient

Operating shock No errors with a half sine wave shock

Handling drop Operational after a free fall from

°C to 70°C (-40°F to 158°F)

-40

°C (86°F)

temperature (18 [64.4

°F to 77°F])

of 2G (with 1 millisecond duration)

45 cm to 60 cm (18 in. to 24 in.) (depending on weight)

°C to 25°C

18 CallPilot

November 2005 703t server description

Slot assignments

Introduction

The slot assignment tables show

 the physical location of boards inside the server, relative to other boards

 the order in which boards are installed (for example, board #1, 2, 3, and

so on)

 how the boards are represented in CallPilot Manager applications (that is,

on the Maintenance Administration page)

 the maximum capacity for each switch connectivity

Note: Your server may vary depending on what was ordered from Nortel Networks; therefore, your server may not have all of the slots populated.

Part 2: 703t Server Hardware Installation 19

703t server description Standard 1.01

Slot definition and numbering

In the following table, the term “slot” refers to the available slot openings in the chassis, not the PCI connectors inside the server.

The slots are numbered from the bottom of the server to the top. Slot 1 is the bottom slot in the chassis when the chassis is standing upright.

CallPilot-assigned

Slot number

board label

Slot 7 Not used Not used

Description

PCI slot 6

BRD06 RAID card

(full length)

PCI slot 5

BRD05 Not used

(full length)

PCI slot 4

BRD04 MPB96 board

(full length)

PCI slot 3

BRD03 Not used

(full length)

PCI slot 2

BRD02 Not used

(full length)

PCI slot 1

BRD01 Not used

(full length)

a. In CallPilot Manager applications, the CallPilot-assigned board label may appear. This label corresponds to the slot number. For example, BRD01 refers to the board in slot 1.

20 CallPilot

November 2005 703t server description

IRQ mapping table

The following table lists the assignments for each Interrupt Request (IRQ). You do not need this information for installation, but it may be useful for troubleshooting.

Interrupt I/O APIC level Slot or device

INTR INT0 Processor interrupt

IRQ0 INT2 Timer (from PIIX4)

IRQ1 INT1 PS/2 keyboard controller

IRQ2 Not

applicable

IRQ3 INT3 Onboard serial port B (COM2)

IRQ4 INT4 Onboard serial port A (COM1)

IRQ5 INT5 Available

IRQ6 INT6 Floppy disk drive controller

IRQ7 INT7 Parallel port 1(LPT1)

IRQ8 INT8 Real Time Clock

IRQ9 INT9 Available

IRQ10 INT10 Available

IRQ11 INT11 Available

IRQ12 INT12 PS/2 mouse

IRQ13 INT13 Internal/reserved

Internal/reserved

Note: IRQ2 is actually shared with IRQ9 as a cascade interrupt to support IRQs 8–15.

Part 2: 703t Server Hardware Installation 21

703t server description Standard 1.01

Interrupt I/O APIC level Slot or device

IRQ14 INT14 IDE controller

IRQ15 INT15 Available

22 CallPilot

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