Nokia N-GageQD Service Manual 03 rh29 sersw

Nokia Customer Care

RH-29 Series Cellular Phones

3 - Service Software Instructions

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

Page No

Service Software...................................................................................................................................... 4

Phoenix....................................................................................................................................................... 4

Supported Operating Systems ..........................................................................................................4

Hardware requirements for using Phoenix ...................................................................................4

Introduction ...........................................................................................................................................4

Starting a session ................................................................................................................................. 6

SW Update Flashing Setup ................................................................................................................... 8

FPS-8 Flash setup .................................................................................................................................8

POS Flash concept ................................................................................................................................9

Module Jig Flash concept .................................................................................................................10

RH-29 Phoenix installation instructions .....................................................................................10

FPS-8 to PC connection Setup instructions ................................................................................11

FPS-8 activation .................................................................................................................................11

Checking Application SW version inside FPS-8 .........................................................................11

SW update / Re-Flashing setups...................................................................................................... 13

POS Setup with FLS-4S Adapter ....................................................................................................13

DA-17 flash setup ..............................................................................................................................14

DA-17 SW update setup ...................................................................................................................14

Other setups .........................................................................................................................................15

Flashing ................................................................................................................................................... 16

Data package installation ................................................................................................................19

Reprogramming RH-29....................................................................................................................... 20

Connecting cables ..............................................................................................................................20

Proceed as follows: ............................................................................................................................20

Settings backup/restore ....................................................................................................................20

Updating software .............................................................................................................................21

Formatting user area .........................................................................................................................22

Restore settings ..................................................................................................................................22

Energy Management Calibration ..................................................................................................... 23

Connections .........................................................................................................................................23

Phoenix setup .................................................................................................................

Calibration ............................................................................................................................................23

ZOCUS calibration ..............................................................................................................................24

Phoenix Tuning...................................................................................................................................... 26

RF tuning after repairs ......................................................................................................................26

RX channel select filter calibration ...............................................................................................26

RX calibration (incl. VCXO Calibration) ........................................................................................27

RX AGC limits ......................................................................................................................................32

RX band filter response compensation .........................................................................................32

TX I/Q tuning ........................................................................................................................................37

TX power tuning ..................................................................................................................................48

Bit Error Rate Testing with JBT-9 .................................................................................................... 52

Hardware needed to use JBT-9 ......................................................................................................52

Use of JBT-9 stand-alone .................................................................................................................52

Attenuation settings ..........................................................................................................................52

Performing BER test ...........................................................................................................

Testing instructions for BER testing .............................................................................................54

.....................23

...............52

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

Additional menu functions ..............................................................................................................55

Attenuation setting via jumper ......................................................................................................56

LED indication of JBT-9 ....................................................................................................................56

JBT-9 Firmware Upgrade.................................................................................................................... 57

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

Service Software

Phoenix

Phoenix is the new generation Service Software. It has been designed to meet the challenges in servicing modern cellular phone technology.

The Phoenix program has been built using component architecture. This means that the actual program is small and most of the program’s functionality is divided into dynamically loaded modules (DLLs).

Supported Operating Systems

Windows 98, 2000, ME and NT 4.0 (SP4).

Hardware requirements for using Phoenix

Minimum: Processor 233 MHz, RAM memory 64 MB, Disk space 50-100 MB.

Recommended for Windows 2000: Processor 700 MHz, RAM memory 512 MB, Disk space 50-100 MB.

Introduction

This section briefly describes how to install the Phoenix software and includes some basic information on how to use the program. For more detailed information, please refer to Phoenix’s Help -files. Each feature in Phoenix has its own Help function, which can be activated while running the program.

Press the F1 key or the feature’s Help-button to activate a Help -file.

Installing Phoenix

1. Download the latest release. Please contact your regional After Market Services point for information on where to download the latest release.

Download and read the release notes, which have useful information on the software version you are using.

2. Download the latest data packages for the products you will be using.

3. Before you start installing the program, check that

- the dongle is attached to parallel port. Contact your supervisor in order to obtain a suitable dongle.

- you have administrator rights (Windows 2000 or NT only). This is required in order to be able to install Phoenix.

4. Install Phoenix by executing the Phoenix installation package and follow the instruc-

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

tions on the screen.

Initially the setup files are extracted into the file system.

Note: If the setup files are already extracted (left in the file system from previous installation) “Overwrite Protection” dialog appears. Always click "Yes to All" to overwrite the existing setup files.

5. The installation checks that the latest supported dongle driver version is installed. The dongle driver is installed if there is no previous installation of the dongle driver or if the installed dongle driver is older than the latest supported version.

Note: If the dongle driver is installed during installation, you need to reboot your PC and restart the installation after reboot.

Program files are stored under “C:\Program Files\Nokia\Phoenix” (default).

6. Install the data package by executing the installation package and follow the instructions on the screen.

The data packages will create product specific directories under the installation directory.

Data files are stored under ”C:\Program Files\Nokia\Phoenix” (default).

Uninstalling Phoenix

If you need to remove Phoenix Service Software from your computer:

1. Make sure that the dongle is attached (unregistration).

2. Go to the Control Panel and select Add/Remove Programs.

3. Select RH-29 RELEASE for uninstallation and click Add/Remove.

4. Click OK to remove the application

You may have to reboot your PC after uninstallation.

Note: If you have different product packages installed, the components are uninstalled only if they are not included in other product packages.

Data Packages

Data Packages (DP) is a name for a helpful feature in the Phoenix software. This type of feature provides a flexible way of distributing and installing Phoenix and its data files.

All product-specific data is separated from the program code and installed separately. This means that the installation is performed in at least two steps.

Each product will have its own Data Package (DP). The FPS-8 flashing equipment also has its own package.

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

Starting a session

Concepts

In the Phoenix context, Product means the cellular phone attached to a PC. More specifically, it is a particular type of phone.

Connection means the type of cable used to attach the phone to the port to which the other end of the cable is attached.

Selecting a product

Many of Phoenix’s features are product-specific. It is, therefore, mandatory to choose the product you will be working on at the beginning of the session.

Select the menu item File - Choose Product. You will be presented with a list of available products.

After the product selection, you will see an additional menu item on the main menu. If you take a look at the available menu items, you will see that their number has increased.

Selecting a connection

The connection defines the cable and the communications port that will be used when connecting to the phone.

1. Active connections are listed in the toolbar’s Connection pull-down menu. You should make sure that the connection is correct before using the software. Change it, if necessary.

In case the connection is the wrong, you need to create a new one.

2. Select Settings from the pull-down menu.

3. Select Add in the Connection List Dialog and in fill the relevant fields in the Connec- tion setup dialog.

Phoenix environment

You can configure the program’s main toolbar and the product or tool -specific options to your liking.

You can control which toolbars are visible by selecting View and Toolbars from the pulldown menu. The visible toolbars are marked with a check.

The rest of the options are product or tool -specific. The tool-specific options are set using the associated toolbar.

Using components

When working with Phoenix, each task generally has its own component that will per-

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

form the task. The first thing, therefore, is to open the desired component.

Opening a component means that you open a tool window within Phoenix. When this window is opened, Phoenix also opens a toolbar for it and adds component-specific menu items in the View menu.

Using profiles

A Profile is a useful feature in the software. Product, connection and currently open components can be stored into a permanent storage (a disk file called profile, *.nmp) for later retrieval.

Opening and saving profiles is done via menu commands found in the File menu. Select Open Profile and Save Profile.

Since profiles are stored into a disk file with the user-defined name, there can be multiple profiles for different repeated tasks.

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

SW Update Flashing Setup

FPS-8 Flash setup

The following equipment is required for RH-29 AMS SW update, when connecting RH-29 to PC with FPS-8:

Item Description Type Code

1 Docking station adapter DA-17 (use with JBV-1) 0770701

1a Point of Sales flash loading adapter FLA-48 0770582

2 Power cable PCS-1 0730012

3 Power cable FLC-2 0730185

4 Modular cable XCS-4 0730178

5 Flash prommer box sales pack FPS-8 0080321

6 Printer cable AXP-8, incl. in FPS-8 sales pack

7 D9 – D9 cable AXS-4, incl. in FPS-8 sales pack 0730090

8 Software protection key PKD-1 0750018

9 AC Charger, incl. in FPS-8 sales pack 0680032

10 SRAM Module (2 pcs needed inside

FPS-8)

SF12 0080346 (Code includes

one SRAM module)

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

POS Flash concept

The following equipment is required for RH-29 AMS SW update, at point of sale when connecting RH-29 to PC with FLS-4:

Item Description Type Code

1 Point of Sales flash loading adapter SF-20 0770702

2 Service cable XCS-1 0730218

3 FLS-4S sates pack for E & A FLS-4S 0080541

4 FLS-4S sates pack for APAC FLS-4S 0080542

5 FLS-4S sates pack for US FLS-4S 0080543

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

Module Jig Flash concept

The following equipment is required for RH-4 AMS SW update when system module is placed in the Module Jig DA-17 and connected through a FPS-8 set-up:

Item Description Type Code

1 Module Jig DA-17 0770646

2 Power cable PCS-1 0730012

3 Modular cable XCS-4 0730178

4 Flash prommer box sales pack FPS-8 0080321

5 Printer cable AXP-8, incl. in FPS-8 sales pack

6 D9 – D9 cable AXS-4, incl. in FPS-8 sales pack 0730090

7 Software protection key PKD-1 0750018

8 AC Charger, incl. in FPS-8 sales pack 0680032

9 SRAM Module (2 pcs needed inside

FPS-8)

SF12 0080346 (Code includes

one SRAM module)

Note: All tunings except Zocus calibration can be done with JBV-1/DA-17 concept by using XRF12 RF cable.

RH-29 Phoenix installation instructions

Now that cables have been connected, you must install RH-29 version of Phoenix to your PC.

• 4.13.005 is currently the newest available RH-29 AMS Phoenix SW

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

NOTE! Y ou must use 2003.17.3.12 Phoenix release in order to get new SW into your RH-29 phone.

• Save the package to your hard disk and install it by double-clicking it.

NOTE! It is recommended that you uninstall previous Phoenix package before installing the new one. Do it as follows:

• Click Start -> Settings -> Control Panel

• Add/Remove Prog.

• Phoenix RH-29 release

• Add/Remove

Reboot your computer after uninstallation

FPS-8 to PC connection Setup instructions

Establish connection between your PC and FPS-8. The procedure is as follows:

• Start phoenix

• Choose File -> Manage connections

• Choose Add

• Select mode, select Manual

• As Media, select FPS-8

• Port number, select the port where you have connected the serial cable of FPS-8.

• COMBOX_DEF_MEDIA, select FBUS

• Click on Finish

•Press Arrow up key so that FPS8 COM1 FBUS becomes the first on the list.

• Press Apply and close the window

The connection between PC and FPS-8 has now been configured.

FPS-8 activation

Follow the instructions inside FPS-8 sales pack to get FPS-8 activated.

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

Checking Application SW version inside FPS-8

When you have connection established to FPS-8 and FPS-8 has been activated, the first thing to do is to check that you have correct application SW version inside FPS-8. Phoenix SW can check that automatically. The procedure goes as follows:

Go to the partner web site and take newest AMS FPS-8 SW.

Instructions:

• Click FPS-8 downloads

• Click Flash Update

• Click AMS/Production version

• Click 2.10.000

• Take file flash_update_02_10_000.exe

• Save it to your hard drive to a place which you can remember

• Go to that directory and click on flash_update_02_10_000.exe

You will see the following note on your screen. Install files to the directory which installation program suggests to you.

Figure 1: Install Shield Wizard screen

When the installation has been finished, FPS-8 files are located in that directory.

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

You can now start phoenix SW.

When phoenix SW has stared, do the following:

Click on flashing

Click on FPS-8/FPS-8C Maintenance

If SW inside FPS-8 prommer is too old, you get the following notification:

Figure 2: Prommer SW update screen

Click Yes and you see on the small scree as the Prommer goes to service mode (mode2 is lit) SW goes into box, application SW, Secondary boot codes and algorithm codes are updated.

There is no longer need to do anything special with RH-29 specific Secondary boot codes and algorithm codes.

Your PC and FPS-8 is now ready for RH-29 SW update.

SW update / Re-Flashing setups

The following setup diagram shows how to connect the different service devices when flashing the RH-29 phone. Make sure that you have selected the right one before proceeding.

For the part codes of the required accessories, please refer to the Service Accessory chapter.

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

POS Setup with FLS-4S Adapter

As main interface either USB or Parallel port can be used. See figures below:

ACF-8

Device Under Test

Test/Flash IF

Battery

SF-20

DC IN

ACF-8

MS Windows PC / Laptop

Data

XCS-1

Phone

FLS-4S

LPT Port

PC USB

with Phoenix SW

PC USB

USB cable

ACF-8

Device Under Test

Test/Flash IF

Battery

SF-20

DC IN

ACF-8

MS Windows PC / Laptop

with Phoenix SW

Data

XCS-1

Phone

FLS-4S

LPT Port

LPT x

PORT

PC USB

Figure 1: USB interface setup Figure 2: Parallel port setup

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

DA-17 flash setup

Device Under Test

ACF-8

DC IN

PCS-1

Power

Adapter Connector

USB

Service Battery

Serial

Input

Test/Flash IF

DA-17

(25 pol Sub-D)

JBV-1

XCS-4

FPS-8

DATA

Service

Cable

Parallel

Input

Battery

DC OUT

Connector

Phone

DA-17 SW update setup

Module repair jig flashing is possible with the following setup. Usually additional equip-

AXP-8

AXS-4

PKD-1x

COM x

PORT

LPT x PORT

MS Windows PC / Laptop

with Phoenix SW

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

ment is connected for further repair activities.

MJ-21

Main PWB

Battery

UI PWB&LCD

& Keypad

ACF-8

Power

Test/Flash IF

XCS-4

Service

Cable

FPS-8

Serial

Input

AXS-4

COM x

PORT

MS Windows PC / Laptop

with Phoenix SW

Parallel

Input

PKD-1x

LPT x PORT

AXP-8

DC IN

PCS-1

Power Supply 4 V / 2A DC

Other setups

There are also other possible flash setup combinations, but these are rarely used.

Company Confidential

Company Confidential RH-29

Nokia Customer Care 3 - Service Software

Flashing

First ensure that all cables are connected according to one of the diagrams above (depending on the case)! See the respective chapter about connecting FPS-8 to PC.

Start Phoenix

Ensure that the latest AMS version of Phoenix is installed (Help-> About Phoenix). If a newer version is available you must install it (see Service SW Instructions for help installing Phoenix)

Go to Flashing -> FPS-8 maintenance

If SW in FPS-8 is old, you will get the following message:

Press OK and wait until the prommer is updated.

Now you are ready to flash the phone.

Remove the SIM card and MMC card from the phone.

Turn the phone ON.

Scan the phone by pressing Ctrl + R (Make sure that the phone is loaded: the phone type as well as the SW version should be displayed in the status line).

If no product is found, then choose RH-29 manually: File -> Open Product, and then select RH-29.

Go to Flashing -> FPS-8 flash.

Company Confidential

RH-29 Company Confidential 3 - Service Software Nokia Customer Care

The following window appears:

Ensure that there is a data package installed: in this case the MCU, PPM and Content package files will be displayed automatically in the respective fields. Otherwise install a data package file (see related chapter).

Disable “Manual file selection” and press Flash.

In case a special SW version is needed, which is different than the currently displayed: Enable “Manual file selection” and press Flash.

Company Confidential

+ 42 hidden pages

Nokia N-GageQD Service Manual 03 rh29 sersw

Specifications and Main Features

Frequently Asked Questions

User Manual

3 - Service Software Instructions

Table of Contents

Service Software

Phoenix

Supported Operating Systems

Hardware requirements for using Phoenix

Introduction

Installing Phoenix

Uninstalling Phoenix

Data Packages

Starting a session

Concepts

Selecting a product

Selecting a connection

Phoenix environment

Using components

Using profiles

SW Update Flashing Setup

FPS-8 Flash setup

POS Flash concept

Module Jig Flash concept

RH-29 Phoenix installation instructions

FPS-8 to PC connection Setup instructions

FPS-8 activation

Checking Application SW version inside FPS-8

SW update / Re-Flashing setups

POS Setup with FLS-4S Adapter

DA-17 flash setup

DA-17 SW update setup

Other setups

Flashing