Nokia N71 Service Manual level 1-2

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CONFIDENTIAL

SERVICE MANUAL

Level 1&2

RM-67

Transceiver characteristics:

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DUAL MODE: Tri-band phone for GSM 900/1800/1900MHz and

WCDMA 2100

CAMERA:

- 2 Megapixel camera (1600 x 1200 pixels) with up to 20x digital

zoom

- VGA camera (640 x 480 pixels) with 2x digital zoom

DISPLAY:

Main: Active matrix 2.4” QVGA color display with 262.144 colors,

resolution 320 x 240 pixel

Cover: 1.36” display: Up to 65,536 colors; 96 x 68 pixels,

BLUETOOTH

VISUAL RADIO

CARD TYPE: miniSD™

CONNECTOR: Pop-Port connector

Transceiver with BL-5C 970mAh Li-Ion battery pack

Talk time Standby Note

up to 4h up to 9 days

Depends on network

parameters

Service Manual N71 RM-67

Environmental characteristics:

• Lead-free soldered

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TABLE OF CONTENTS

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INTRODUCTION 3 GENERAL REPAIR INFORMATION PATHFINDER FOR WORKSHOP STAFF EXPLODED VIEW AND COMPONENT DISPOSAL SPARE PARTS OVERVIEW SPARE PARTS LIST SERVICE TOOLS SW-UPDATE 1 DISASSEMBLY INSTRUCTION 1 ASSEMBLY INSTRUCTION 2 COMPONENT OVERVIEW 2 LEGEND FOR QUICK TROUBLE SHOOTER 2 QUICK TROUBLE SHOOTER PART 1 2 QUICK TROUBLE SHOOTER PART 2 3 QUICK TROUBLE SHOOTER PART 3 3 QUICK TROUBLE SHOOTER PART 4 3 GONOGO TEST 3 BATTERY TEST 3

Page

4 5 6 7 8 9 1 2 0 7 8 9 0 1 2 3 4

CHANGE HISTORY

Status Version No. Date Comments

Draft 0.1 13.01.2006 Initial draft

Approved 1.0 03.Mar.2006 Approval

Approved 2.0 27.Apr.2006 Lid removal instruction deleted

Approved 3.0 28.Jul.2006 Exploded view and Spare Parts overview updated

Service Manual N71 RM-67

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INTRODUCTION1.

The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to service NOKIA products. This Service Manual must be used only by authorized NOKIA service suppliers. The content of it is confidential. Please note that NOKIA also provides other guidance documents (e.g. Service Bulletins) for service suppliers. Follow these regularly and comply with the given instructions.

While every effort has been made to ensure the accuracy of this document, some errors may exist. If you find any errors or if you have further suggestions, please notify NOKIA using the address below: mailto:cc-ts-rc.documentation@nokia.com

Please keep in mind also that this documentation is continuously being updated and modified, so always watch out for the newest version.

Warnings and Cautions

Please refer to the phone’s user’s guide for instructions relating to operation, care, and maintenance, which include important safety information. Note also the following:

Warnings:

CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND

1. ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY. THE CELLULAR TELEPHONE MUST NOT BE OPERATED IN

2. AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES, EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS ETC. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY INTERFERE WITH THE

3. FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.

Cautions:

1. Servicing and alignment must be undertaken by qualified personnel only.

2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is worn.

3. Use only approved components as specified in the parts list.

4. Ensure all components, modules, screws, and insulators are correctly re–fitted after servicing and alignment.

5. Ensure all cables and wires are repositioned correctly.

Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore, every Service Supplier must observe the precautions, mentioned in the appropriate “Service Partner Requirements”, available on NOKIA Online. Also see ESD Protection Requirements in this Service Manual.

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GENERAL REPAIR INFORMATION2.

This section provides useful repair information how to carry out repairs:

Make sure your testing equipment is functioning properly before beginning repair work.

•

To familiarize yourself with the NOKIA product read the tutorials or user’s guide on www.nokia.com -->Support-->

• Phones, by selecting the Phone Model. Before starting repairs you must observe ESD precautions such as being in your ESD Protected Area and connecting

• your wristband. Use gloves to avoid corrosion and fingerprints.

• Cover windows and displays with a protective film to avoid dust and scratches.

• Use a lint-free cloth (e.g. Micro-Fibre cloth) to clean the LCD.

• When cleaning the pads use a soft cloth/ESD brush and Isopropanol. Do not use a glass fiber pencil: this scratches the

• surface and will corrosion. Non-faulty mechanical parts (except shielding lids and bent parts or soldered components), may be reused if they are

• not soldered. When removing the shielding lids make sure to replace them with new ones, otherwise the high-frequency leakage

• can affect the device. Always use original NOKIA spare parts.

• Check the soldering joints of the parts concerned with regard to the fault symptom (e.g. soldered connectors or

• switches) and resolder them if necessary (Level 2 only). Remove excess soldering flux after repair.

• Observe the torque requirements when assembling the unit.

• Preferably use your own equipment for testing. E.g. if the customer complains about charger function, please test the

• phone with your own charger to determine if the malfunction is being caused by phone or charger causes the malfunction. A SIM card is needed for all GoNoGo tests.

• When doing the fault log entries, always note the Item code of the part that caused the malfunction. Also, fill in the

• appropriate part code from the assembly if needed. Please be aware that some malfunctions may be software related and solved by an update.

•

DJK/MGR

There are several documents available on NOL which must be followed:

•

• First, pay attention to the latest content pages of Service Bulletins, which are always available for each folder on NOKIA

• Online. Make sure your documentation is up to date.

• The service level indicator at the bottom of each document displays the appropriate target group.

•

Downloads > Support Library >

1. Instructions

2. General Service Bulletins

3. Product related documents

4. Spare Part Service Bulletins

5. Service Tools Service Bulletins

6. Common Software Service Bulletins etc…

Use General SB-217 as a reference or overview.

Please also check NOKIA Online (NOL) for latest news and files on a regular basis.

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PATHFINDER FOR WORKSHOP STAFF3.

In addition to the information in this Service Manual, there are other instructions and data, which must be followed. Main documentation database is NOKIA Online with the purpose of serving different multimedia content, like video clips or interactive tutorials.

It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required (see “Latest files in Support Library”). New information must be processed and implemented as soon as possible. When logged into NOL you can also find needed information in different folders like:

Support Library Phones

Service Manuals Service Bulletins Software Repair Information

Level 1&2 e-learning (former NOKIA CarePoint) on NOKIA Online

Former NOKIA CarePoint content, such as

Online Troubleshooting

• Product Information

• Videos – Disassembly/Assembly

•

can be found on

NOKIA Online

Care Services

Training

Phone Models

Level 1&2 e-learning courses offer a quick overview of the NOKIA phone and support on repair and testing.

Overview & Guides

Basic information about the phone,

features, and technologies

To reduce the server traffic we recommend downloading the newest version of large files like videos, Phoenix packages, or Service Manuals only once to distribute it internally for further use.

Service Manual N71 RM-67

Disassembly & Assembly

Instructions on disassembling and as-

sembling the phone

Troubleshooting

Step-by-step instructions on locating

and repairing the most common prob-

lems with the phone

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EXPLODED VIEW AND COMPONENT DISPOSAL4.

Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories. See corresponding ITEM/CIRCUIT REF in the Spare Parts Service Bulletins on NOL.

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SPARE PARTS OVERVIEW5.

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Service Manual N71 RM-67

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SPARE PARTS LIST6.

NOL is the database where you can find the latest corresponding Service Bulletins (spare parts, SWAP units and service tools).

This will ensure that you are using up-to-date order codes only.

Therefore, Service Bulletins have to be checked from NOL on daily basis.

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SERVICE TOOLS7.

FLS-4S incl. ACF-8, Driver and User Guide Dongle and flash device incorporated into one package, developed specifically for POS use.

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ACF-8 Universal Power Supply is used to power FLS-4S.

Travel Charger AC-4 Small and lightweight charger for fast charging of your phone battery.

Internal Battery BL-5C Inserted under the back cover, this Li-Ion 850 mAh battery provides power in a lightweight package.

Headset HDS-3 Small and lightweight stereo headset for handsfree functionality and listening to FM radio.

Service Manual N71 RM-67

SS-51 VGA Camera Removal Tool.

CA-53

Service Cable to connect the PC with the Pop-Port™ connector

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RJ-99

Soldering Jig

SS-15

Camera Removal Tool (recommended)

Lead-free Solder Wire

Mandatory for lead-free products (Level 2 only).

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0772040 NMP Standard Toolkit

NOKIA opening tool SRT-6 NOKIA No. 0770431

• Tonichi torque driver NOKIA No. 6901525

•

Hoya micro Fibre cloth MX304

• Dastex gloves S, M, XL

• Artilux goggles AH166

• Wera bit T5 867/4TX 5x50

•

Wera 867/4 6IP; 50mm (Torx 6 PLUS®)

• Wera bit T6 867/4TX 6x50

• Wera 867/1 5IP; 25mm (Torx 5 PLUS®)

• Wera bit T6 PLUS® 867/4TX 6IP

•

Facom side cutter 416E

•

Facom T5 driver SP.14032

• Facom T6 driver SP.14033

• Facom slot screwdriver AEF. 2x35.E

•

Wetec tweezers 7abb SA-ESD

•

Wetec tweezers 22 SA-ESD

• Wetec tweezers 13 SA-SMD ESD

• Wetec tweezers PSF SA-ESD

• Wetec ESD brush E1211

•

Kaiser Fototechnik airbrush 6315

•

Wetec dental tool DEM83266/0

•

RS Components Scissors 323-5732

•

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SW-UPDATE8.

Flash Concept – (Point of Sales)

To use FLS-4S Flash Dongle you have to follow the user guide inside the sales package. Please check always for the latest version of flash software, which is available on NOKIA Online.

Service Manual N71 RM-67

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