What information is needed?NumbersWhere is the number?
My numberWireless service provider
Voice mail numberWireless service provider
Wireless provider’s numberWireless service provider
Wireless provider’s customer careWireless service provider
Model number3100
3100 b
312 0
3120b
Label on back of phone
(under battery)
Phone type number
International mobile equipment
identity (IMEI)
RH-19 (for 3100 and
3120)
RH-50 (for 3100b
and 3120b)
Label on back of phone
(under battery)
Label on back of phone (under
battery). See “Find information
about your phone” on page 7.
LEGAL INFORMATION
168
DECLARATION OF CONFORMITY
We, NOKIA CORPORATION declare under our sole responsibility that the products RH-12 and RH-28
are in conformity with the provisions of the following Council Directive:1999/5/EC.
A copy of the Declaration of Conformity can be found at http://www.nokia.com/phones/
declaration_of_conformity/.
Xpress-on, Pop-Port and PC Suite are trademarks or registered trademarks of Nokia Corporation. All
other product and company names mentioned herein may be trademarks or tradenames of their
respective owners.
Printed in Canada 08/2004
US Patent No 5818437 and other pending patents. T9 text input software
Includes RSA BSAFE cryptographic or security protocol software from RSA Security.
Java is a trademark of Sun Microsystems, Inc.
The information contained in this user guide was written for the Nokia 3100 product and the Nokia
product. Nokia operates a policy of ongoing development. Nokia reserves the right to make
3120
changes to any of the products described in this document without prior notice.
UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME
OR ANY SPECIAL, INCIDENTAL, AND CONSEQUENTIAL OR INDIRECT DAMAGES HOWSOEVER
CAUSED. THE CONTENTS OF THIS DOCUMENT ARE PROVIDED "AS IS." EXCEPT AS REQUIRED BY
APPLICABLE LAW, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE MADE IN RELATION TO THE ACCURACY AND RELIABILITY OR CONTENTS OF THIS
DOCUMENT. NOKIA RESERVES THE RIGHT TO REVISE THIS DOCUMENT OR WITHDRAW IT AT ANY
TIME WITHOUT PRIOR NOTICE.
EXPORT CONTROLS
This device may contain commodities, technology, or software subject to export laws and regulations
from the U.S. and other countries. Diversion contrary to law is prohibited.
FCC/INDUSTRY CANADA NOTICE
Your device may cause TV or radio interference (for example, when using a telephone in close
proximity to receiving equipment). The FCC or Industry Canada can require you to stop using your
telephone if such interference cannot be eliminated. If you require assistance, contact your local
service facility. This device complies with part 15 of the FCC rules. Operation is subject to the
condition that this device does not cause harmful interference.
Contents
Quick guide . . . . . . . . . . . . . 2
1. For your safety . . . . . . . . . . 3
About your device. . . . . . . . . . . 4
Network Services . . . . . . . . . . . 5
Shared memory . . . . . . . . . . . . . 5
2. Welcome . . . . . . . . . . . . . . . 6
Look for updates . . . . . . . . . . . . 6
Accessibility solutions . . . . . . . 6
Copyright protection . . . . . . . . 6
Contact Nokia . . . . . . . . . . . . . . 6
3. Overview of functions . . . . . 9
4. SIM card and battery. . . . . 10
SIM card installation . . . . . . . 10
Charge the battery . . . . . . . . . 13
Set up your headset . . . . . . . . 13
5. About your phone . . . . . . . 14
In-phone help . . . . . . . . . . . . . 14
About the antenna . . . . . . . . . 14
Start screen . . . . . . . . . . . . . . . 15
Special user interface features . 15
The menu. . . . . . . . . . . . . . . . . 16
About indicators and icons . . 16
Change the Xpress-on™ covers. 18
Press and holdPress a key, hold it for two to three seconds, and
Make a callEnter a phone number and press the Talk key
Answer a callPress the Talk key.
Answer call during callSelect Answer call.
End a callPress the End key.
Decline a callPress the End key
Mute a callSelect Options > Mute during a call.
RedialPress the Talkkey twice.
Adjust call volumePress the Scroll left or Scroll right key during a call.
Use the in-call menuSelect Options during a call.
Save a name and number Enter a number, select Options, select Save, enter a
Use 1-touch dialingPress and hold a key (2–8). You must assign a key to a
Look up a namePress the Scroll left or Scroll right key.
Check voice mailPress and hold the 1 key(contact your service provider
Write and send text
messages
Write and send
multimedia messages
Read new messageIf 1 message received appears on the display,
release it.
.
.
name, and select OK.
number in Contacts.
for details).
Select Menu > Messages > Text messages > Create message. Enter the message and select Options > Send.
Enter the number and select OK.
Select Menu > Messages > Multimedia msgs. > Create
message. Enter the message, select Options and select
either Send to number, Send to e-mail, or Send to many.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
CONNECTING TO OTHER DEVICES
When connecting to any other device, read its user guide for detailed
safety instructions. Do not connect incompatible products.
EMERGENCY CALLS
Ensure the phone is switched on and in service. Press the End key as
many times as needed to clear the display and return to the main
screen. Enter the emergency number, then press the Talk key. Give your
location. Do not end the call until given permission to do so.
• ABOUT YOUR DEVICE
The wireless device described in this guide is approved for use on the GSM 850,
900, 1800, and 1900 networks:
Nokia 3100 and
Nokia 3120 phones
Nokia 3100b and
Nokia 3120b phones
Contact your service provider for more information about networks.
When using the features in this device, obey all laws and respect privacy and
legitimate rights of others.
Warning: To use any features in this device, other than the alarm clock,
the phone must be switched on. Do not switch the device on when wireless
phone use may cause interference or danger.
To use the phone you must have service from a wireless service provider. Many of
the features in this device depend on features in the wireless network to function.
These Network Services may not be available on all networks or you may have to make
specific arrangements with your service provider before you can utilize Network
Services. Your service provider may need to give you additional instructions for
their use and explain what charges will apply. Some networks may have limitations
that affect how you can use Network Services. For instance, some networks may
not support all language-dependent characters and services.
Your service provider may have requested that certain features be disabled or not
activated in your device. If so, they will not appear on your device menu. Contact
your service provider for more information.
• SHARED MEMORY
The following features in this phone may share memory: contacts, text and multimedia
messages, images and ringing tones in gallery, calendar, to-do notes, and Java™
games and applications. Use of one or more of these features may reduce the memory
available for the remaining features sharing memory. For example, saving many
images or bookmarks may use all of the available memory. Your phone may display
a message that the memory is full when you try to use a shared memory feature.
In this case, delete some of the information or entries stored in the shared memory
features before continuing. Some of the features, such as, contacts, text and
multimedia messages, images and ringing tones in gallery, calendar, to-do notes,
and Java games and applications may have a certain amount of memory specially
allotted to them in addition to the amount of memory shared with other features.
Congratulations on your purchase of the Nokia 3100 or Nokia 3120 mobile phone.
Your phone provides many functions which are practical for daily use, such as a
stopwatch, alarm clock, calculator, calendar, and more. Your phone can also connect
to a PC, laptop, or other device using the data cable. To personalize your phone, you
can set your favorite ringing tones, create a Go to Menu, and select an Xpress-on™
color cover.
• LOOK FOR UPDATES
From time to time, Nokia updates this guide to reflect changes. The latest version
may be available at www.nokiausa.ca
Also, an interactive tutorial may be available at www.nokiahowto.com
• ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all individuals,
including those with disabilities. For more information, visit the web site at
www.nokiaaccessibility.com
• COPYRIGHT PROTECTION
Copyright protections may prevent some images, ringing tones, and other content
from being copied, modified, transferred, or forwarded.
• CONTACT NOKIA
If you ever need to call Nokia Customer Care or your service provider, you will need
to provide specific information about your phone.
This information is provided on the
phone label. The label is on the back
of the phone (under the battery). It
contains the model and serial
numbers, as well as other important
information about your phone. See
“Remove the back cover and battery”
on page 10 for instructions on how to
access the phone label. The label
shows the following:
•Phone type (RH-19 or RH-50)
•Phone model (3100, 3100b, 3120,
or 3120b)
•International Mobile Equipment
Identity (IMEI)
•Industry Canada ID number
Have the phone or enhancement available
Whether you are calling about your phone or an enhancement, have the equipment
with you when you call. If a Nokia representative asks a specific question about the
enhancement, you will have it available for quick reference.
Nokia Customer Care Center, USACustomer Care, Canada
Nokia Mobile Phones
7725 Woodland Center Boulevard,
Suite #150
Tampa, Florida 33614
Tel: 1-888-NOKIA-2U
(1-888-665-4228)
Fax: 1-813-249-9619
For TTY users: 1-800-24-NOKIA
(1-800-246-6542)
Nokia Products Ltd.
601 Westney Rd. South
Ajax, Ontario L1S 4N7
In many cases, the service provider will make available descriptions of its services
and instructions for using features, such as:
•Voice mail and voice privacy
•Call waiting, call forwarding, and caller ID
•Messaging
•News and information services
•Selected Internet services
Service providers may differ in their support of features. Before you sign up with a
service provider, make sure that the service provider supports the features that
you need.
Certain features use shared memory. See “Shared memory” on page 5 for
more information.
•Multimedia Messaging Service (MMS), see “Multimedia messages” on page 35
and “Options” on page 32.
•Speaker phone function, see “Speaker phone” on page 22
•Polyphonic MIDI ringing tones enable richer ringing tones with a wide variety
of sounds.
•General Packet Radio Service (GPRS) is used for sending and receiving data
over the mobile network. Your phone supports up to three simultaneous GPRS
connections. See “GPRS, HSCSD, and CSD” on page 76.
•MIDP Java
on page 68.
•Nokia OTA settings service. Several services need proper settings in your phone.
You may receive the settings directly as an Over The Air (OTA) message and you
only need to save the settings. Contact your nearest authorized Nokia dealer
for more information.
•The built-in browser can interpret both WAP-based and XHTML-based
content. See “Services” on page 74.
•Special user interface features allow you to choose two types of menu
interface, List and Grid. See “Menu view” on page 61.
applications specially designed for mobile phones. See “Applications”
Before you begin, you need to prepare your phone by installing the SIM card and
charging the battery. This chapter covers these topics, as well as instructions on
how to attach the optional headset.
• SIM CARD INSTALLATION
Warning: Keep all SIM cards out of the reach of small children. For
availability and information on u sing SIM card services, contact your SIM card
vendor. This may be the service provider, network operator, or other vendor.
Remove the back cover
and battery
1With the back of the phone
facing you, push the back cover
release button.
2Slide and lift the bottom of the
back cover to remove.
3After you have removed the back
cover, insert your finger into the
finger grip and lift the battery
from its compartment.
The gold colored contacts on the
SIM card will meet the gold colored
contacts on the inside of the phone.
Gently press the SIM card holder into
the phone until it clicks into place.
Install the battery
The SIM card must be installed before
installing the battery.
1Position the battery so the gold
colored contacts match up with
those on the phone. The battery
label should be facing toward
the phone.
2Insert the battery, contact end
first into the battery slot.
3Snap the other end of the battery
into place.
Replace the back cover
1Place the back cover just below
its locked position on the back
of the phone.
2Slide the back cover toward the
top of the phone to lock the
cover into place.
Note: Always store and use the phone with the covers attached.
The battery power
indicator (or battery bar)
appears on the screen
and starts scrolling.If
the phone is on,Charging appears briefly on the screen. When the battery bar
stops scrolling, the battery charge is complete. Battery full appears also, if the
phone is on.
3Disconnect the charger from the phone.
You can use the phone while the charger is connected.
• SET UP YOUR HEADSET
Your phone may come with a headset you can use
while talking on your phone. The headset
provides convenient handsfree use of the phone.
The HS-5 headset is compatible with your phone.
Connect the headset
1Insert the headset plug into the headset jack
in the phone.
2Put the round ear bud into one ear.
Use the headset
With the headset (HS-5) connected, you can make and
answer calls as usual, using the keypad to press the Talk
key and the End key or to enter numbers to call.
The microphone for the headset hangs at the side of
your head. Although the microphone may seem far from
your mouth, you can speak at a normal volume. Refer to
the packaging materials of your headset for further
information regarding its operation.
Many features have brief descriptions (help text) which can be viewed on the display.
To view the help text, scroll to a feature and wait for about 15 seconds. Select More
to view all of the description (if necessary) or select Back to exit. See “Help text”
on page 60 for more information.
• ABOUT THE ANTENNA
Note: Your phone has a built-in antenna. As
with any other radio transmitting device, do
not touch the antenna unnecessarily when
the phone is switched on.
Contact with the antenna affects call quality and may
cause the phone to operate at a higher power level than
otherwise needed.
Not touching the antenna
during a call optimizes the
antenna performance and
the talk time of your phone.
Hold the phone as you would
any other telephone, with the
antenna area pointed up and
over your shoulder.
When you turn on your phone, the first screen that appears is the start screen.The
start screen is “home base” and indicates that the phone is in the standby mode.
Signal strength
Menu
Signal strength—A higher bar indicates a stronger network signal.
Battery level—A higher bar indicates more power in the battery.
Menu—The Left selection key in the standby mode accesses the menu functions.
Contacts—The Right selection key in the standby mode accesses either the Contacts
menu, the Go to menu, or a service provider’s home page.
After you set functions for the Right selection key, the word Contacts changes to
Go to in the start screen. To set the functions, see “Personal shortcuts” on page 57.
To activate a function in the Go to menu, select Go to in the start screen, scroll to
the desired function, and press Select.
Battery level
Contacts
• SPECIAL USER INTERFACE FEATURES
You can choose from two types of menu interface: List and Grid. See “Menu view”
on page 61 for more information.
In the List interface, full color images introduce
every menu. Use the Scroll up and Scroll down
keys to navigate through the menus.
In the Grid interface, multiple menu icons appear
on a single display. Use all four scroll keys to navigate
through the icons. The Grid interface is only available
in the Nokia 3100b and the Nokia 3120b phones.
Your phone has preinstalled animated, color screen savers that can be accessed
from the Gallery. See “Screen saver” on page 57 for more information. Press any
key to deactivate the screen saver.
Wallpaper
You can set the phone to display a background picture (wallpaper) when it is in the
standby mode.
• THE MENU
Your phone offers many functions that are grouped in menus and submenus. Access
these menus with the selection keys and scroll keys. See “Your Nokia phone at a
glance” on page 1 in the quick guide for the location of the selection keys and scroll
keys on your phone.
Scroll bar
While using phone menus, a scroll bar appears at the far right of the screen. This
bar indicates where you are in the menu. Each numbered “tab” on the bar represents
a different menu item.
For example, press Menu once. The scroll bar appears with the first (top) tab displayed.
A different tab appears each time you press the Scroll up or Scroll down key.
• ABOUT INDICATORS AND ICONS
On your phone, you have two types of identifiers: indicators and icons.
Indicators
Indicators show the status of the phone. The phone uses three types of indicators:
•The signal strength indicator shows the strength of the signal to your phone.
•The battery strength indicator shows how much power is left in your phone’s battery.
•The volume indicator shows the earpiece volume level. See “Adjust the
Warning: Before changing covers, ensure the phone is powered off and
disconnected from the charger or any other device. Always store and use
the phone with the covers attached.
Remove the back cover
This procedure is discussed in the section “Remove the back cover and battery” on
page 10. You do not need to remove the battery when changing your phone’s covers.
Remove the front cover
1Pull the front cover latch on the
bottom of the phone while gently
pulling the top of the front cover
away from the rest of the phone.
1
Install the key mat and
new front cover
2Remove the key mat from the old
front cover and place it into the
new front cover as shown.
wireless phone use is prohibited or when it may
cause interference or danger.
1To turn your phone on or off, press and hold the power
key on top of the phone for at least three seconds.
If the phone displays Insert SIM card, even though
the SIM card is properly inserted, or SIM card not
supported, contact your service provider.
2If the phone asks for a PIN code, enter the PIN code
(displayed as ****) and select OK.
3See the information about PIN codes on page 29, if applicable.
4If the phone asks for a security code, enter the security code and select OK.
See “Security” on page 62 for more information.
If the language that appears in your display is not correct, see “Set the display
language” on page 60 for information on changing the display language.
• SET THE TIME
1Select Menu > Settings > Time and date settings > Clock > Set the time.
2Enter the time (in hh:mm format), select OK, then select am or pm.
• MAKE AND ANSWER CALLS
Use the keypad
Enter the phone number (including the area code) and press the Talk key.
•To delete a character to the left of the cursor, select Clear.
•To end the call or to cancel the call attempt, press the End key.
Use contacts
1Select Menu > Contacts > Find and scroll to the entry you want to view.
2Press the Talk key to make the call or select Details to view the entry details.
To search the list of entries quickly, enter the first letter of the name for which you
are searching.
1Press the Star key twice for the international prefix.
A Plus (+) sign replaces the international access code.
2Enter the country code, the area code without a leading zero (if necessary),
and the phone number.
Make a conference call
Conference calling is a network service that allows up to six persons to take part
in a conference call.
1Make a call to the first participant.
2To call a new participant, select Options > New call.
3Enter the phone number of the new participant (or select Find to retrieve a
number from Contacts) and select Call.
The first call is put on hold.
4When the new call picks up, select Options > Conference to connect the calls.
5To add a new participant to the call, repeat steps 2–4.
6To have a private conversation with one participant, select Options > Private,
and select the desired participant.
7Rejoin the conference call as described in step 4.
8To end the conference call, press the End key.
Answer or reject a call
•Press the Talk key to answer the call.
•Press the End key to reject the call. If Forward if busy is activated in your
voice mailbox, the call is diverted to your voice mail. If not, the call is rejected.
If you select Silence, the ringing tone is muted. You can then either answer or
reject the incoming call.
Note: If the HDB-4 or HS-5 headset is connected, you can answer or end
a call by pressing the key on the headset.
Answer a call with the keypad locked
To answer a call with the Keyguard on, simply press the Talk key. During the call, all
features function as normal. When you end or reject the call, the keypad automatically
relocks. See “Lock the keypad (Keyguard)” on page 26 for more information.
Note: When the Keyguard is on, calls still may be possible to the official
emergency number programmed into your phone. Enter the emergency
number and press the Talk key.
• OPTIONS DURING A CALL
Many of the options that you can use during a call are Network Services. During a
call, select Options, then select one of the following:
Hold—Place the current call on hold.
Lock keypad—Lock the keypad to prevent an accidental key press.
Record—Record the call.
End call—End the call.
New call—Place a new call; the first call is put on hold.
Touch tones—Send touch tones generated by your phone keypad.
Contacts—Open Contacts.
Menu—Display the main menus.
Mute—Mute your voice (you can hear the other party, but they cannot hear you).
Loudspeaker—Enable the handsfree feature in your phone.
• ADJUST THE EARPIECE
VOLUME
•To increase the volume of a
call, press the Scroll right key.
•To decrease the volume of a
call, press the Scroll left key.
•When adjusting the volume, a
bar chart appears in the display indicating the volume level.
Note: You can only adjust the earpiece volume during an active call.
• SPEAKER PHONE
You can use your phone as a speaker phone during a call. Do not hold the phone to
your ear when you are using it as a speaker phone.
•To activate the speaker phone during a call, select Loudspeaker.
•To deactivate the speaker phone during a call, select Handset.
•The speaker phone is deactivated automatically when a call (or a call attempt)
ends or when certain enhancements are connected.
Note: When you select the New call option from the in-call menu, the
speaker phone does not automatically deactivate.
You can use two methods for entering text and numbers.
•Standard mode is the only way to enter names into Contacts, enter a
welcome note, and to rename caller groups.
•Predictive text input is a quick and easy method for writing messages.
Press the Pound key to switch predictive text on or off and to use predictive text
in various modes. As you press the Pound key, the following icons (not the
descriptions) appear in the upper left of the display:
IconWhat it means
Uppercase text. Predictive text is Off.
Lowercase text. Predictive text is Off.
Sentence case text. Predictive text is Off.
Sentence case text. Predictive text is On.
Lowercase text. Predictive text is On.
• STANDARD MODE
•Press a key once to insert the first letter on the key, twice for the second letter,
etc. If you pause briefly, the last letter in the display is accepted and your
phone awaits the next entry.
•Select Clear to backspace the cursor and delete a character.
•Select and hold Clear to backspace continuously and delete characters.
•Press the 0 key to enter a space and accept a completed word.
•Press the 1 key to enter a period.
•Press the Star key to display special characters. See “Enter punctuation and
special characters” on page 25.
To switch to 123 mode from Abc mode, press and hold the Pound key at any
message entry screen until the icon in the upper left corner of the display switches
from Abc to 123 (or vice versa).