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FastMile 5G
User guide
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Nokia FastMile 5G User guide

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User Guide
Nokia FastMile 5G Gateway 3.2
User Guide
June 2022
© 2022 Nokia. Nokia Confidential Information
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User Guide
Nokia is committed to diversity and inclusion. We are continuously reviewing our customer documentation and consulting with standards bodies to ensure that terminology is inclusive and aligned with the industry. Our future customer documentation will be updated accordingly.
This document includes Nokia proprietary and confidential information, which may not be distributed or disclosed to any third parties without the prior written consent of Nokia.
This document is intended for use by Nokia’s customers (“You”/”Your”) in connection with a product purchased or licensed from any company within Nokia Group of Companies. Use this document as agreed. You agree to notify Nokia of any errors you may find in this document; however, should you elect to use this document for any purpose(s) for which it is not intended, You understand and warrant that any determinations You may make or actions You may take will be based upon Your independent judgment and analysis of the content of this document.
Nokia reserves the right to make changes to this document without notice. At all times, the controlling version is the one available on Nokia’s site.
No part of this document may be modified.
NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF AVAILABILITY, ACCURACY, RELIABILITY, TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS MADE IN RELATION TO THE CONTENT OF THIS DOCUMENT. IN NO EVENT WILL NOKIA BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL OR ANY LOSSES, SUCH AS BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE, BUSINESS INTERRUPTION, BUSINESS OPPORTUNITY OR DATA THAT MAY ARISE FROM THE USE OF THIS DOCUMENT OR THE INFORMATION IN IT, EVEN IN THE CASE OF ERRORS IN OR OMISSIONS FROM THIS DOCUMENT OR ITS CONTENT.
Copyright and trademark: Nokia is a registered trademark of Nokia Corporation. Other product names mentioned in this document may be trademarks of their respective owners.
© 2022 Nokia.
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User Guide

Table of contents

Safety guidelines....................................................................................................7
Introduction ..........................................................................................................9
Getting to know your FastMile 5G Gateway 3.2 ...........................................................10
About the modes...........................................................................................................13
LTE only .................................................................................................................13
LTE-5G EN-DC ......................................................................................................13
5G SA ...................................................................................................................13
Physical interfaces ........................................................................................................14
Wi-Fi EasyMesh network with the FastMile 5G Gateway 3.2 .......................................15
Setting up the FastMile 5G Gateway 3.2 ............................................................17
Checking the SIM status ...............................................................................................17
Inserting the SIM card...................................................................................................18
Identifying the ideal location..........................................................................................19
Connecting the FastMile 5G Gateway 3.2 ....................................................................20
Starting the FastMile 5G Gateway 3.2 ..........................................................................20
Managing the FastMile 5G Gateway 3.2 with the Wi-Fi Mobile App.............................21
Connecting devices .............................................................................................23
Connecting Wi-Fi devices to the FastMile 5G Gateway 3.2..........................................23
Connecting Ethernet LAN/WAN....................................................................................23
Connecting a device to the TEL port.............................................................................24
What can you do with the WebUI........................................................................27
Configuring your network with the WebUI.........................................................29
Accessing the WebUI....................................................................................................29
WebUI hierarchy screens ....................................................................................33
Status hierarchy screens ..............................................................................................33
Statistics hierarchy screens ..........................................................................................34
Messages hierarchy screen ..........................................................................................34
Network hierarchy screens ...........................................................................................35
Application hierarchy screens .......................................................................................35
Security hierarchy screens............................................................................................35
Diagnostics hierarchy screens ......................................................................................36
System hierarchy screens.............................................................................................36
Overview screen ...........................................................................................................37
Network overview ...................................................................................................38
Gateway information ..............................................................................................38
Radio access ..........................................................................................................38
Devices...................................................................................................................39
Status screen ................................................................................................................39
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Data usage .............................................................................................................40
SIM ...................................................................................................................40
IMEI (International Mobile Equipment Identity).......................................................41
Cellular WAN ..........................................................................................................41
LAN ...................................................................................................................41
Ethernet WAN ........................................................................................................42
Wi-Fi ...................................................................................................................42
Voice ...................................................................................................................42
Status 4G ...............................................................................................................43
Status 5G ...............................................................................................................44
Statistics screen............................................................................................................44
LAN statistics..........................................................................................................45
Cellular statistics ....................................................................................................46
WLAN statistics ......................................................................................................46
Ethernet WAN statistics..........................................................................................48
Messages ...............................................................................................................49
Network menu...............................................................................................................49
Wi-Fi networks........................................................................................................50
2.4 GHz (network settings) ..............................................................................50
5 GHz (network settings) .................................................................................52
Wi-Fi schedule settings....................................................................................54
Access Point Name parameters .............................................................................55
Ethernet WAN ........................................................................................................55
Static routes parameters ........................................................................................56
LAN settings ...........................................................................................................57
LAN ..................................................................................................................58
LAN IPv6..........................................................................................................59
Connected devices .................................................................................................59
Application screen.........................................................................................................60
Port forwarding .......................................................................................................60
Port triggering .........................................................................................................61
NTP ...................................................................................................................62
Security screen .............................................................................................................63
Access control level................................................................................................63
Firewall ...................................................................................................................64
IP filter ...................................................................................................................64
ALG and DMZ screen ...................................................................................................65
Diagnostics screen........................................................................................................67
Logs ...................................................................................................................67
Speed test by Ookla ...............................................................................................68
System screen ..............................................................................................................68
General...................................................................................................................69
Unlocking or unblocking your SIM card ...........................................................69
Changing the password ...................................................................................72
Device management ........................................................................................73
LED management ............................................................................................74
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Logging out ........................................................................................................77
Troubleshooting ...................................................................................................79
Understanding the LED colors ......................................................................................79
Status LED .............................................................................................................80
5G LED...................................................................................................................81
Signal strength LED ...............................................................................................81
Using the signal test button...........................................................................................82
Repositioning for a better signal ...................................................................................83
Using the power button .................................................................................................84
Using the reset button...................................................................................................85
Glossary ........................................................................................................87
Technical specifications......................................................................................89
Model 5G13-12W-A ......................................................................................................89
Model 5G15-12W-A ......................................................................................................90
Model 5G16-12W-A ......................................................................................................91
4G / LTE radio frequency specifications .......................................................................92
5G NR radio frequency specifications...........................................................................95
Antenna gains ...............................................................................................................98
Wi-Fi .................................................................................................................100
LTE CA 5G NR EN-DC mode .....................................................................................100
5G SA .................................................................................................................101
Warranty and safety....................................................................................................101
Manufacturer information..................................................................................103
About Nokia ......................................................................................................105
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User Guide Safety guidelines

Safety guidelines

Follow these guidelines when using the FastMile 5G Gateway 3.2:
Warning: If the gateway is dropped, especially on a hard surface, or in case of suspected damage, contact your service provider or where the device was purchased.
Warning: The FastMile 5G Gateway 3.2 must be used with power cables supplied with the equipment.
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Safety guidelines
User Guide
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User Guide Introduction

Introduction

Thank you for purchasing the FastMile 5G Gateway 3.2.
This document explains how to operate the FastMile 5G Gateway 3.2 at home using visual cues from the LED signals to achieve the best performance from the 4G/LTE or 5G network.
The contents of this guide are subject to change without notice.
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Introduction
User Guide
Getting to know your FastMile 5G Gateway 3.2
You will find the following items in the box:
• (1) FastMile 5G Gateway 3.2
• (1) power adapter (mounts directly to the wall)
• (1) Quick Start Guide (QSG)
• (1) warranty card
• (1) safety card
Figure 1 FastMile 5G Gateway 3.2 unit views
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The FastMile 5G Gateway 3.2 typically has 4G/LTE and/or 5G mobile network connectivity in the upstream (WAN) direction and the Nokia Wi-Fi connectivity in the downstream (LAN) direction.
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User Guide Introduction
Figure 2 Network connections of the FastMile 5G Gateway 3.2
The FastMile 5G Gateway 3.2 supports 5G NR and 4G LTE WAN connectivity. The device integrates chipsets compliant with 3GPP Rel-15 standards. Theoretical peak rates are DL 4.7 Gbps and UL 2.3 Gbps. Actual throughputs will vary based on aggregated bandwidths, network configuration, network load, and radio conditions.
Note: Projected peak throughput for NR TDD 2CA: 100 MHz + 100 MHz 256 QA M with 95% DL duty cycle.
Your device can operate either in 5G NR or in 4G LTE. Where both 4G and 5G are available, the FastMile 5G Gateway 3.2 supports dual connectivity EN-DC.
5G NR provides best download and upload speeds, thus improved user experience for data services such as Internet browsing and video streaming. In case 5G NR coverage is not available in your area, the device can also operate with 4G LTE only as your WAN connection.
FastMile 5G Gateway 3.2 provides the following features:
• 4G LTE and 5G NR WAN connection
• multi-band omni-directional antenna for 5G NR and 4G/LTE (maximum up to 7.6 dBi)
• self-contained integrated residential gateway with two Gigabit Ethernet LAN ports and support for Wi-Fi connectivity
- USB port type C
- 2 RJ45 LAN ports
- 12V DC power input jack
• optional features:
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Introduction
User Guide
- one TEL port (RJ11) for voice service: supports VoLTE, VoNR, VoIP. The TEL port may be blocked and unavailable for certain providers
- supports Bluetooth
- supports GPS
- supports 3-axis accelerometer
- supports eSIM
- hardware is modular to add two external antenna connectors (type TS-09)
for 5G NR bands:
For model 5G15-12W-A: 3TG-01798-AB/AC/AG/AH variants - n38/n40/ n41/n78
For model 5G15-12W-A: 3TG-01798-AA - n40/n41/n78
For model 5G15-12W-A: 3TG-01798-AK - n78
For model 5G16-12W-A: n38/n41/n48/n77/n78
- external antenna connectors are not included with the FastMile 5G Gateway 3.2.
- supports Ethernet WAN (GE uplink connection)
- supports WAN priority setting between Ethernet WAN and Wireless WAN
- guest Wi-Fi network support on 5G CPE standalone mode (non-mesh)
enabled via Wi-Fi Mobile App and ACS
• acts as an access point of an Wi-Fi EasyMesh network of Wi-Fi Beacon 2 units (up to 2 Beacons supported)
• Nokia Wi-Fi connectivity:
- 4x4 IEEE 802.11ax 2.4 GHz (40 MHz) WLAN interface, with MU-MIMO
- 4x4 IEEE 802.11ax 5 GHz (80 MHz) WLAN interface, with MU-MIMO
- Wi-Fi 4 support
- Wi-Fi 5 support (IEEE 802.11ac)
- Wi-Fi 6 support (IEEE 802.11ax) - dual band 4+4 connectivity
- Backward compatible with 802.11a/b/g/n/ac
• Wi-Fi security:
- WPA/WPA2: AES encryption
- WPA2 personal: AES encryption
- WPA2/WPA3 transition mode
- WPA3 personal: AES encryption
• customized default WLAN key
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• WPS support
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User Guide Introduction
• PIN-locked SIM cards: a SIM PIN number is required to unblock the SIM card service
• one logical temperature sensor
• supports WebUI configuration to enable or disable single SSID: if enabled the CPE will merge 2.4 GHz band SSID and 5 GHz band SSID, and automatically select the frequency band that provides a faster speed
• can operate in the following modes:
- LTE-only
- LTE-5G EN-DC
- 5G SA
About the modes
LTE only
When operating in the LTE-only mode, the FastMile 5G Gateway 3.2 will only use the 4G/LTE network to connect to the service provider's network.
LTE-5G EN-DC
When operating in the LTE-5G EN-DC mode, the FastMile 5G Gateway 3.2 uses a 4G/LTE carrier and 5G NSA carrier at the same time to connect to the service provider's network.
5G SA
When operating in the 5G SA mode, the FastMile 5G Gateway 3.2 uses the 5G network to connect to the service provider's network.
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Introduction
User Guide
Physical interfaces
The FastMile 5G Gateway 3.2 physical interfaces include those shown in the diagram, as well as the SIM card slot and reset button on the bottom of the device.
Figure 3 FastMile 5G Gateway 3.2 interface connections
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Two RJ-45 LAN ports can be used for the following:
• to connect up to two Gigabit Ethernet LANs
• for management of the gateway through a locally connected PC or laptop
Note: The WAN port is configured by default as a LAN port.
Optional: One RJ-11 voice port to connect to the land line phone.
Note: The TEL port may be blocked and not available for certain providers.
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User Guide Introduction
The SIM card slot is for a 4FF/nano-size SIM card on the bottom of the device.
Figure 4 SIM card location
Wi-Fi EasyMesh network with the FastMile 5G Gateway 3.2
A Wi-Fi EasyMesh network can be created by connecting a Wi-Fi Beacon 2 to the FastMile 5G Gateway 3.2. The FastMile 5G Gateway 3.2 serves as the access point to the WAN while up to two Wi-Fi Beacon 2 aid with extending Wi-Fi coverage to every corner of the home, providing seamless roaming to wireless connections.
Both cloudless and cloud methods are supported; the cloud method is managed by NWCC.
Unlike typical Wi-Fi networks that require unique SSIDs for each of the access points or tedious set-up of Wi-Fi extenders, which complicate the user experience, a Wi-Fi EasyMesh network of Wi-Fi Beacon 2 simplifies the end user experience by providing easy device onboarding and automated network optimization.
Adding a Wi-Fi Beacon 2 to create a mesh that has the FastMile 5G Gateway 3.2 as the access point can be done through the Wi-Fi Mobile App. Contact your Nokia representative for more information about the Wi-Fi Mobile App.
The Wi-Fi Beacon 2 is not included as part of the FastMile 5G Gateway 3.2.
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Introduction
User Guide
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User Guide Setting up the FastMile 5G Gateway 3.2

Setting up the FastMile 5G Gateway 3.2

Unpack the FastMile 5G Gateway 3.2, power adapter, and AC cable from the box.
Checking the SIM status
Before using the FastMile 5G Gateway 3.2, check the status of the SIM. Look on the sticker, located on the label on the bottom of the device for the part number (P/N). A generic sample of the bottom label below shows the location of the part number. Note that label content may differ per customer requirements.
Figure 5 Location of device part number
If the part number is 3TG-01797-ABXX, 3TG-01797-ACXX, or 3TG-01797-ADXX (the last two numbers can be any), the device is equipped with eSIM. Otherwise, the device is not equipped with eSIM and can operate only with the activated uSIM card.
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Setting up the FastMile 5G Gateway 3.2
Note: For eSIM use, a user profile must be installed on the device, which can only be done in the factory, based on the activation code provided by operator. Without the user profile, the eSIM is empty and can not be used.
Note: For the device equipped with eSIM, it supports both a primary and secondary SIM card (uSIM or eSIM). The uSIM is considered the primary SIM card; the eSIM is considered the secondary SIM card. If the uSIM card is inserted, the uSIM card will be used. If the uSIM card is removed, the eSIM card will be used.
The SIM card is normally provided by the network service provider or operator, and may be installed already. If the device is already installed with a SIM card (uSIM or eSIM), proceed to
Inserting the SIM card
User Guide
Identifying the ideal location.
Note: The FastMile 5G Gateway 3.2 requires an appropriate 4FF/nano-size SIM card to connect to 4G/5G network. The gateway might also not start as expected without a SIM card.
For PIN-locked SIM cards, you will need to enter a PIN number. For PIN-blocked SIM cards, you will need to enter a PUK and a PIN number. See
Unlocking or unblocking your SIM card.
Turn the FastMile 5G Gateway 3.2 upside down.
Figure 6 Removing the SIM card tray
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User Guide Setting up the FastMile 5G Gateway 3.2
Figure 7 Inserting the SIM card
Remove the SIM tray using the finger grove. Place the SIM card in the tray and insert it back into the gateway.
You can skip this step if the SIM card has already been installed by your service provider.
If the SIM card is missing, place the SIM card securely in the tray and insert it back into the FastMile 5G Gateway 3.2.
Identifying the ideal location
The ideal location for your FastMile 5G Gateway 3.2 will meet the following criteria:
• near a window where the 5G signal is strongest
• in an open space away from:
- walls or obstructions
- heavy-duty appliances or electronics such as microwave ovens and baby
monitors
- metal fixtures, enclosures, cabinets, reinforced concrete, or pipes
• near a power outlet
• on an upper floor of the home or at least 1.8m (6 ft) off the ground floor
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Setting up the FastMile 5G Gateway 3.2
Connecting the FastMile 5G Gateway 3.2
Place the FastMile 5G Gateway 3.2 on a flat surface, such as a tabletop or similar; close to a window, and near an electrical outlet.
Minimize the number of obstructions as much as possible.
The power adapter mounts directly into the electrical outlet in the wall.
Note: Ensure that no cables are blocking the air flow on the bottom of the FastMile 5G Gateway 3.2 to avoid overheating.
Starting the FastMile 5G Gateway 3.2
User Guide
After the FastMile 5G Gateway 3.2 is connected to a power source, start the device by pressing the On/Off button located on the backside of the unit.
One or more LEDs on the top of the gateway will turn on soon.
There are 5 LEDs:
• status LED -in the middle of the circle
• 5G LED - above the status LED
• signal strength LEDs (3) - above the 5G LED
The FastMile 5G Gateway 3.2 starts searching for the best 5G connectivity. The status LED and the 5G LED start to blink and all signal LEDs are solid ON to indicate that the device is booting up.
When the signal strength LEDs go off, the booting-up phase is completed and the status LED is lit RED to indicate the signal search procedure.
Note: The signal search may take a few minutes.
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Wait until the status LED is green. This indicates connectivity to 5G or 4G network.
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User Guide Setting up the FastMile 5G Gateway 3.2
Figure 8 Location of status LEDs
For more information about the LEDs, refer to the Understanding the LED colors section.
Note: You may need to repeat this cycle several times before finding the ideal location for the FastMile 5G Gateway 3.2.
Once you find a good signal, do not reposition the device. If the position changes, you may need to verify the signal strength again.
The LED on/off settings may prevent signal LEDs to be shown; this can be changed from the WebUI (LED management) or by using the signal test button.
Managing the FastMile 5G Gateway 3.2 with the Wi-Fi Mobile App
To manage the gateway, use either the WebUI or the Wi-Fi Mobile App. The Wi-Fi Mobile App provides information that can help with installation, and provides guidance for tasks such as how to configure Wi-Fi settings and how to add Wi-Fi Beacon 2 devices to the Wi-Fi network. The Wi-Fi Mobile App can be downloaded from Google Play or the Apple App store.
Download the app to your phone or tablet to create an account.
Use the in-app QR code scanner to read the QR code that's located on the bottom of the FastMile 5G Gateway 3.2.
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Setting up the FastMile 5G Gateway 3.2
The FastMile 5G Gateway 3.2 pairs with your phone and performs initial configurations.
A generic sample of the bottom label below shows the location of the QR code. Note that label content may differ per customer requirements.
Figure 9 Location of the QR code
User Guide
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The Wi-Fi Mobile App guides you through all the steps necessary to setup your FastMile 5G Gateway 3.2.
Contact your service provider for more information about the Wi-Fi Mobile App.
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User Guide Connecting devices

Connecting devices

Connecting Wi-Fi devices to the FastMile 5G Gateway 3.2
There are two ways to connect Wi-Fi devices to the FastMile 5G Gateway 3.2: using SSID + Wi-Fi key or press the WPS button on.
Connect Wi-Fi devices to your FastMile 5G Gateway 3.2 by using the SSID and Wi­Fi key information on the sticker on the bottom of your FastMile 5G Gateway 3.2.
Figure 10 Location of SSID and WiFi key
The SSID format may differ per customer specific requirements.
Press the WPS button on the backside of the FastMile 5G Gateway 3.2 to start the Wi-Fi Protected Setup process.
Connecting Ethernet LAN/WAN
You can connect up to two Gigabit Ethernet LANs by connecting the cable from the Ethernet LAN to either of the two Gigabit Ethernet LAN connectors on the backside of the FastMile 5G Gateway 3.2.
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Connecting devices
User Guide
The second Ethernet LAN/WAN connector is configured as LAN by default but can be configured as Ethernet WAN by your service provider. If you have a fiber or cable broadband access (Ethernet WAN) you can use it instead of a mobile radio connection (wireless WAN). Contact your service provider who may offer either wireless or wired connectivity.
You can connect the Ethernet WAN by connecting the Ethernet cable from your fiber or cable router to the Ethernet WAN connector on the side of the FastMile 5G Gateway 3.2.
Note: When the Ethernet cable is connected to the Ethernet WAN connector port, the FastMile 5G Gateway 3.2 will try to use it as a primary connection.
Figure 11 Location of LAN/WAN ports on FastMile 5G Gateway 3.2
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Connecting a device to the TEL port
If your device supports an optional TEL port, you can connect a land line device that has a cable with an RJ11 connector to the TEL port on the backside of the FastMile 5G Gateway 3.2.
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User Guide Connecting devices
Figure 12 Location of the TEL port
Note: The TEL port is an optional feature and may be blocked or unavailable for certain
providers.
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Connecting devices
User Guide
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User Guide What can you do with the WebUI

What can you do with the WebUI

The FastMile 5G Gateway 3.2 supports a WebUI, which can be used for configuration, maintenance, and troubleshooting. You can collect device status through the WebUI for information on network connectivity.
You can configure the FastMile 5G Gateway 3.2 using the WebUI available on a PC or laptop. These devices must have an Ethernet LAN connection or a Wi-Fi connection. The WebUI also displays useful information about the FastMile 5G Gateway 3.2. The FastMile 5G Gateway 3.2 is a secure device.
The http is pre-configured as the default access mode to the WebUI. The https access mode can only be used if the FastMile 5G Gateway 3.2 has been pre­configured by the service provider.
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What can you do with the WebUI
User Guide
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User Guide Configuring your network with the WebUI

Configuring your network with the WebUI

You can manage the FastMile 5G Gateway 3.2 and any connected devices using the WebUI on a PC or laptop.
Note: The WebUI screens are designed for 1920 * 1080p resolution. The WebUI supported browsers include Chrome, Edge, Mozilla Firefox and Safari.
This section describes:
• how to establish a connection between the device on which you will access the WebUI and the FastMile 5G Gateway 3.2
• how to log into the WebUI when needed to view and configure network parameters
Accessing the WebUI
1. Ensure the Local Area Connection setting on your PC or laptop is configured as "obtain an IP address automatically".
Note: The FastMile 5G Gateway 3.2 must be powered up, see Using the power button.
2. Do one of the following:
a. Establish a Wi-Fi connection
b. Connect your PC or laptop through the RJ45 Gigabit Ethernet LAN ports on
the backside of FastMile 5G Gateway 3.2
3. On your device, open a web browser, and enter the IP that is available on the label at the bottom of the gateway, for example:
http://192.168.1.1 (default) or https: //192.168.1.1 (if pre-configured)
The Overview screen appears with the Nokia WebUI menu on the left of the screen.
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Configuring your network with the WebUI
Figure 13 Overview screen
User Guide
4. Click Login or click on any of the menu items.
The log in window appears and you are prompted to log in.
Type the username and password in the respective fields and then click Login.
Note: After predefined consecutive unsuccessful login attempts, you will be locked out for a specific amount of time.
A generic sample of the bottom label below shows the location of the username and password. Note that label content may differ per customer requirements.
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User Guide Configuring your network with the WebUI
Figure 14 Location of username and password
You should now see the overview screen which provides information about the FastMile 5G Gateway 3.2, radio access, and the connected devices.
To improve security, it is recommended that you change the default password. You can do this by going to the
Changing the password procedure.
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Configuring your network with the WebUI
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User Guide WebUI hierarchy screens

WebUI hierarchy screens

The following screen hierarchy illustrates the FastMile 5G Gateway 3.2 WebUI main menu to help you quickly navigate to the configuration task that you may need to complete.
Figure 15 Main menu
Logging in allows you to use the following menu options:
• status
• statistics
• messages
•network
• application
• security
• diagnostics
• system
Status, statistics, messages, network, application, security, diagnostics, and system menu options have sub-menus and screens, which are illustrated by the following figures.
Status hierarchy screens
The status screen provides the following menu options:
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WebUI hierarchy screens
Figure 16 Status hierarchy screens
Statistics hierarchy screens
The statistics screen provides the following menu options:
Figure 17 Statistics hierarchy screens
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Messages hierarchy screen
The messages screen will display all messages sent by the service provider
Figure 18 Messages hierarchy screen
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User Guide WebUI hierarchy screens
Network hierarchy screens
The network screen provides the following menu options. Clicking on the arrow beside Wi-Fi Networks, cellular, and LAN settings displays additional menu options.
Figure 19 Network hierarchy screen
Application hierarchy screens
The application screen provides the following menu options:
Figure 20 Application hierarchy screen
Security hierarchy screens
The security screen provides the following menu options:
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WebUI hierarchy screens
Figure 21 Security hierarchy screen
Diagnostics hierarchy screens
The diagnostics screen provides the following menu options to view log files and perform speed tests by Ookla.
User Guide
Figure 22 Diagnostics hierarchy screen
System hierarchy screens
The system screen provides the following menu options:
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Figure 23 System hierarchy screens
Overview screen
The overview screen contains four sections:
• network overview
• radio access
•devices
• gateway information
• unread messages, if any
Click Refresh at any time to update the displayed information.
Figure 24 Overview screen
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Network overview
The top of the overview screen shows the connection status of 5G, FastMile 5G Gateway 3.2, and the number of connected devices.
Gateway information
The gateway information section shows the following:
User Guide
• name: the name and version of the gateway
• serial number
• hardware version
• software version
• running time: how long since the last FastMile 5G Gateway 3.2 reset/power cycle
Use this information when contacting the service provider for customer service.
Radio access
The 5G signal strength is represented by the number of bars, and the following parameters:
•RSRP
•SNR
•RSRQ
The 4G signal strength is represented by the number of bars and the following parameters:
•RSRP
•SNR
•RSRQ
• RSSI
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Devices
Devices shows the number of devices connected to the FastMile 5G Gateway 3.2: Mesh Wi-Fi 6 System, Wireless and Ethernet.
Status screen
From the WebUI left-side menu, selecting Status will show you information regarding:
Under the Status / General page, you can find the following:
• data usage
•SIM
• IMEI (International Mobile Equipment Identity)
• cellular WAN
•LAN
• Ethernet WAN
•Wi-Fi
• voice (optional for supported model variants)
Under the Status / Cellular page, you can find the following:
• 4G: status, PCI, band, EARFCN, ECI, and carrier aggregation
• 5G: status, PCI, supported bands, NR-ARFCN, NCI, and carrier aggregation
Click Refresh at any time to update the displayed information.
The figures below show aspects of the status screen
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Figure 25 Status / General page
User Guide
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Data usage
Data usage represents the amount of data that is downloaded and uploaded from the FastMile 5G Gateway 3.2 since its latest reset/power-cycle.
SIM
The SIM status will be either online or offline.
A green dot, indicating the online status, indicates your SIM is activated and working well. A gray dot indicates the SIM card is missing (see not be working, or it was installed incorrectly, or you will need to enter your PIN number (see
Unlocking or unblocking your SIM card). Contact your service provider
if you have checked that the SIM card is properly installed but it is still not working.
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Inserting the SIM card), or may
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Note: For uSIM cards, when status shows Available it means PIN number verification is needed. When status shows Blocked it means the SIM PIN is locked and you need to input a PUK number and a new PIN number. When status shows Error it means the SIM card is destroyed because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock acceptance feature is not active but the SIM card PIN number is locked.
After another SIM card B with PIN enabled is inserted to the CPE and its PIN is verified, the SIM card A PIN number will be needed when it is inserted.
IMEI (International Mobile Equipment Identity)
IMEI information represents an identifier for each mobile device.
Cellular WAN
Under the Status / General page, there is the Cellular Network Card which has the following information:
• access point details include all APNs
• download and upload totals
For each APN, there is a dot to show connection status, as follows:
• green: connected
• gray: not connected
LAN
The LAN information status indicates whether a device is connected:
• green: there is a connection
• gray: there is no connection
You may view the following LAN connectivity information:
• IP address: local address
• subnet mask: default subnet mask
• received data: the amount of data received via the connection
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Ethernet WAN
The Ethernet WAN information status indicates whether a device is connected:
You may view the following WAN connectivity information:
User Guide
• sent data: the amount of data sent via the connection
• green: there is a connection
• gray: there is no connection
• IPv4 address: local address
• IPv6 address: local address
• total download: in bytes
• total upload: in bytes
Wi-Fi
The Wi-Fi status (online/offline) indicates whether the Wi-Fi is active, regardless of whether a device is wirelessly connected:
• green: Wi-Fi is enabled
• gray: Wi-Fi is disabled
You may view Wi-Fi connectivity information:
• 2.4 GHz information includes: the channel number and transmission power (mW)
• 5 GHz information includes: the channel number and transmission power (mW)
• received data: the amount of data received via the Wi-Fi connection
• sent data: the amount of data sent via the Wi-Fi connection
Voice
The voice feature is an optional feature that is enabled by your service provider and depends on the model variant of the FastMile 5G Gateway 3.2.
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The voice status indicates whether a device is connected to the voice network and also indicates whether the POTS line is registered to it.
• green: there is a voice connection
• gray: there is no voice connection
You may view voice information about the line status:
• connected/not connected
• up/disabled
• registered/unregistered
• error
Status 4G
The Status / Cellular page for the 4G status tab displays PCI, band, EARFCN, ECI, and carrier aggregation downlink / uplink status. In carrier aggregation, one or more carriers are combined to increase the capacity of the link, thereby increasing the bandwidth for the user.
Figure 26 Status / Cellular Page / 4G
Note: When downlink or uplink carrier aggregation information is available, it will be
displayed.
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Status 5G
The Status/ Cellular page for 5G status tab shows the detail information for status, PCI, supported bands, NR-ARFCN status, NCI, and carrier aggregation downlink / uplink status. In carrier aggregation, one or more carriers are combined to increase the capacity of the link, thereby increasing the bandwidth for the user.
Figure 27 Status / Cellular Page /5G
User Guide
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Note: When downlink or uplink carrier aggregation information is available, it will be displayed.
Statistics screen
From the WebUI left-side menu, selecting Statistics will show you the amount of data that has crossed the FastMile 5G Gateway 3.2 LAN, cellular WAN, WLAN and Ethernet WAN interfaces.
Click Refresh at any time to update the displayed information.
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LAN statistics
By default, you will see the following statistics, per LAN port tab, upon accessing the statistics screen:
• status
• sent bytes
• received bytes
• sent packets
• received packets
• discarded sent packets
• discarded received packets
• sent errors
• received errors
• multicast sent packets
• multicast received packets
Figure 28 Statistics: LAN
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Cellular statistics
From the statistics screen, select Cellular WAN tab; you will see the following statistics (per configured Access Point Name and Service):
Figure 29 Statistics: Cellular
User Guide
• sent bytes
• received bytes
• sent packets
• received packets
• sent errors
• received errors
• discarded sent packets
• discarded received packets
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WLAN statistics
From the statistics screen, select the WLAN tab; you will see the following statistics for 2.4 GHz and 5 GHz frequencies:
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• SSID
• sent bytes
• received bytes
• sent packets
• received packets
• discarded sent packets
• discarded received packets
• sent errors
Figure 30 Statistics: WLAN
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Ethernet WAN statistics
From the statistics screen, select the Ethernet WAN tab to see the following statistics information:
Figure 31 Statistics: Ethernet WAN
User Guide
• sent bytes
• received bytes
• sent packets
• received packets
• sent errors
• received errors
• discarded sent packets
• discarded received packets
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Messages
From the messages screen, you can see if you have any messages. Messages sent from the service provider can be viewed and deleted.
Figure 32 Messages
Network menu
From the WebUI left-side menu, select Network to manage the following:
• Wi-Fi networks ( 2.4 GHz and 5 GHz networks) and Wi-Fi schedule
• cellular (APN - Access Point Name)
• Ethernet WAN
• static routes
• LAN settings (LAN and LAN IPv6)
• connected devices
Note: When enabling guest Wi-Fi via MAPP, the first SSID which is not enabled on 2.4G/ 5G will be used for the guest SSID. Using ACS, you can select the SSID which is not enabled for the guest SSID.
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Wi-Fi networks
From the network menu, select Wi-Fi networks.
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G Gateway 3.2 WebUI menu.
2.4 GHz (network settings)
Click 2.4 GHz.
The Network/Wi-Fi Networks/2.4 GHz screen appears.
You can select the basic or the advanced screen view by clicking the appropriate radio button option at the top of the screen.
User Guide
Figure 33 Network: Wi-Fi Networks 2.4 GHz advanced view
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The advanced view includes the following parameters to configure:
• Wi-Fi 2.4 GHz general settings:
- enable/disable Wi-Fi 2.4 GHz
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- transmission mode
- channel bandwidth
- channel
- transmission power
- enable Wi-Fi Multimedia (WMM)
- maximum number of clients
• configure SSID 1:
- select SSID to configure
- SSID name
- enable single SSID
- enable SSID
- enable broadcast
- total number of clients
- select encryption mode
- Wi-Fi key
Figure 34 Network: Wi-Fi Networks 2.4 GHz basic view
The basic view includes the following parameters to configure:
• Wi-Fi 2.4 GHz general settings:
- enable/disable Wi-Fi 2.4 GHz
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Click Save Changes.
5 GHz (network settings)
From the network menu, select Wi-Fi networks.
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G Gateway 3.2 WebUI menu.
Click 5 GHz.
User Guide
• configure SSID 1:
- SSID name
- enable single SSID
- Wi-Fi key
The Network/Wi-Fi Networks/5 GHz screen appears.
You can select the basic or the advanced screen view by clicking the appropriate radio button option at the top of the screen.
Figure 35 Network: Wi-Fi Networks 5 GHz advanced view
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The advanced view includes the following parameters to configure:
• Wi-Fi 5 GHz general settings:
- enable Wi-Fi 5 GHz
- transmission mode
- channel bandwidth
- channel
- transmission power
- enable Wi-Fi Multimedia (WMM)
- enable MU-MIMO
- maximum number of clients
• configure SSID 5:
- select SSID to configure
- SSID name
- enable single SSID
- enable SSID
- enable broadcast
- total number of clients
- select encryption mode
- Wi-Fi key
Figure 36 Network: Wi-Fi Networks 5 GHz basic view
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The basic view includes the following parameters to configure:
Click Save Changes.
Wi-Fi schedule settings
From the network menu, select Wi-Fi networks.
The 2.4 GHz, 5 GHz, and Wi-Fi schedule menu options appear in the FastMile 5G Gateway 3.2 WebUI menu.
User Guide
• Wi-Fi 5 GHz general settings:
- enable/disable Wi-Fi 5 GHz
• configure SSID 5:
- SSID name
- enable single SSID
- Wi-Fi key
Click Wi-Fi Schedule.
The Wi-Fi Networks/Wi-Fi Schedule screen appears.
Figure 37 WiFi Networks / Wi-Fi Schedule
1. Enable the Wi-Fi Scheduling to turn the wireless signal off for the configured period.
2. Click the + New Schedule button to add a rule.
A panel appears for configuring wireless schedule rules.
3. Enter a start and end time for the period for which you want the wireless signal to be off.
4. Choose Everyday or a Specific day(s) of the week.
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If you choose specific day(s), select the check boxes for the desired days.
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The Recurrence Pattern shows the rules created to date.
5. Click Add.
6. View the current date and time of your device.
Access Point Name parameters
From the network / cellular menu, select APN Access Point Name.
The Network / Cellular / APN - Access Point Name screen appears.
Figure 38 Network/Cellular: Access Point Name
Edit and delete access points by clicking the options icon (three dots in the top right corner of each access point box). You can configure up to 5 access points using route mode and a voice access point (for supported model variants).
Contact your service provider for more information about access points.
Click Update.
Ethernet WAN
From the network menu, select Ethernet WAN.
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The Network/Ethernet WAN screen appears.
Figure 39 Network: Ethernet WAN
User Guide
You can configure the following WAN access modes:
• cellular
• cellular preferred
• Ethernet preferred
You can configure the following Ethernet WAN settings:
• supported service(s)
• connection type
• PPPoE user name
• PPPoE IP mode: IPv4 or IPv6, or IPv4 and IPv6
• IPv6 address
•VLAN
Static routes parameters
From the network menu, select Static Routes.
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The Network/Static Routes screen appears.
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Figure 40 Network: Static Routes
After configuring the applicable parameters:
• destination IPv4
• destination netmask
• gateway IPv4
•interface
You can add a static route by clicking Add+.
You can delete a static route by selecting it from the list and clicking Delete.
Note: If there is no pre-configuration for non-POTS LAN connection towards the destination IP address (VoIP server and so on) via the VoIP APN, you can also do such settings using the WebUI or ACS. Then a static route for the IP address via VoIP APN should be added in the CPE.
LAN settings
From the network menu, select LAN Settings.
The LAN and LAN IPv6 menu options appear in the FastMile 5G Gateway 3.2 WebUI menu.
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LAN
Click LAN
The Network/LAN Settings/LAN and Static DHCP screen appears.
Figure 41 Network: LAN settings
User Guide
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You can configure the following LAN settings:
• IPv4 address
• subnet mask
• enable DHCP
• DHCP start IP address
• DHCP end IP address
• DHCP lease time
• static DHCP
Click Save Changes.
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Note: Check the DHCP range before you change the LAN IP. If you want to use the LAN IP, which is included in the previous DHCP range, change the DHCP range first. Click Save. Then, change the LAN IP.
Configure a static route and bind a MAC address to a specific local LAN/IP address by entering the MAC and IP address in the static DHCP text boxes.
Click Add.
Your values appear in the table below.
Repeat for all MAC addresses to be bound.
The configured MAC and IPv4 address appear in the table below. Click Delete to remove any of the MAC address configurations.
LAN IPv6
Click LAN IPv6.
The Network/LAN settings/LAN IPv6 screen appears.
Figure 42 Network: LAN Settings: LAN IPv6
Click the switch button to enable or disable the IPv6 DHCP LAN.
Connected devices
From the network menu, select Connected Devices.
The Network/Connected Devices screen appears.
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Figure 43 Network: Connected Devices
Note: To delete a device, disconnect the Gigabit Ethernet cable from the FastMile 5G
Gateway 3.2. After a while, the Devices screen will update the number of connected devices.
Application screen
User Guide
From the WebUI left-side menu, selecting Application allows you to configure port forwarding, port triggering, and NTP parameters.
Port forwarding
Click Port Forwarding.
The Port Forwarding screen appears.
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Figure 44 Application: Port Forwarding
You can configure the following settings:
• application name
•WAN Port
•LAN Port
• internal client
•protocol
• WAN connection list
Click Add.
The settings appear in the table below.
Click Delete to remove any configuration from the table.
Port triggering
Click Port Triggering.
The Port Triggering screen appears.
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Figure 45 Application: Port Triggering
User Guide
You can configure the following settings:
• application name
• open port
• triggering port
• expire time
• open protocol
• triggering protocol
• WAN connection list
Click Add.
The settings appear in the table below.
Click Delete to remove any configuration from the table.
NTP
Click NTP.
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The NTP screen appears.
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Figure 46 Application: NTP
You can configure the following settings:
• enable NTP
• primary time server
• secondary time server
• third time server
• time zone
You can view the following settings:
• current time
Click Save Changes.
Security screen
From the WebUI left-side menu, selecting Security allows you to configure the access control level, firewall security level, IP filter parameters, and ALG/DMZ.
Access control level
Select security from the menu, and click Access Control.
Switch the ACL flag for the LAN port to on or off.
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Switch the ACL flag for the WAN port to on or off.
Firewall
The firewall security level only applies to services provided by the FastMile 5G Gateway 3.2.
The following firewall security levels can be configured for the FastMile 5G Gateway
3.2:
Click Firewall.
User Guide
• off: all inbound and outbound traffic is allowed
• low: all outbound traffic and pinhole-defined inbound traffic is allowed
• high: all inbound traffic is denied and only minimal common outbound services are permitted
The Firewall screen appears.
Figure 47 Security: Firewall
You can configure the following firewall settings:
• security level (off, low, or high)
• attack protection (enable/disable)
Click Save Changes.
IP filter
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Click IP Filter.
The IP Filter screen appears.
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Figure 48 Security: IP Filter
You can configure the following IP filter settings:
• enable IP filter
• mode
• internal client
• local IP address
• source subnet mask
• remote IP address
• destination subnet mask
•protocol
Click Save Changes.
Click Delete to remove any configuration from the table.
ALG and DMZ screen
From the WebUI left-side menu, selecting DMZ/ALG allows you to configure Application-Level Gateway (ALG) and Demilitarize Zone (DMZ) parameters.
Click DMZ/ALG.
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The ALG Configuration and DMZ Configuration screen appears.
Figure 49 Security: DMZ/ALG
User Guide
You can enable or disable the following ALG settings:
• FTP
• TFTP
•SIP
• H323
•RTSP
•L2TP
• IPSEC
• PPTP
Click Save Changes.
You can configure the following DMZ settings:
• WAN connection list
• DMZ IP address
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• enable DMZ
Click Save Changes.
Diagnostics screen
From the WebUI left-side menu, selecting Diagnostics allows you to configure log settings and perform speed tests by Ookla.
Logs
Click Logs.
The Logs screen appears.
Figure 50 Diagnostics
Choose a logging level from the drop-down menu to determine the types of events that are recorded in the log file.
Choose the viewing level from the drop-down menu to determine the types of events that are shown in the log file.
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Click Save Changes. The log file is displayed at the bottom of the screen.
Speed test by Ookla
Figure 51 Diagnostics: Speed Test by Ookla
User Guide
Click Speed Test by Ookla.
Click Start Speed Test. You should be prompted to agree to use this speed test service by Ookla as per their privacy policy.
The Speed Test screen appears.
Click the Start Speed Test button. The test may take up to 45 seconds to complete.
The Speed Test results will display the following parameter information:
• acquired time
• download speed (Mbps)
• upload speed (Mbps)
• latency (ms)
• jitter (ms)
• server location
System screen
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The system screen has the following tabs:
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• General
• Device Management
• LED Management
General
From the WebUI left-side menu, selecting System and then General will show you these options:
• enter PIN to unlock your SIM card
• enter PUK and PIN to unblock your SIM card
• reboot device: the device restarts and keeps existing configuration
• factory reset: the device restarts and erases existing configuration
• change password
Note: For a PIN-locked SIM card after reboot, or factory reset, a PIN number will be needed. Also, if a second SIM card B is used with PIN enabled and inserted to the CPE and its PIN is verified, the SIM card A PIN number will be needed when it is inserted.
For uSIM cards, when status shows Available it means PIN number verification is needed. When status shows Blocked it means the SIM PIN is blocked and you need to input a PUK number and a new PIN number. When status shows Error it means the SIM card is disabled because of a PUK error, or a modem failure, or a broken SIM card, or a specific PIN lock acceptance feature is not active but the SIM card PIN number is locked.
Unlocking or unblocking your SIM card
A SIM PIN number is defined by default and provided in a SIM plastic envelope.
If your PIN is locked, from the System General screen, click Enter PIN to unlock your SIM card.
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Figure 52 Unlock your SIM card
The Enter PIN to unlock SIM entry box will appear. Enter your PIN number.
Figure 53 Enter PIN to unlock your SIM card
User Guide
Entering the SIM PIN incorrectly 3 times will result in the SIM card being blocked.
If your SIM card is blocked, from the System General screen click Enter PUK to unblock your SIM card.
Figure 54 Unblock your SIM card
The Enter PUK to unblock your SIM card entry box will appear. Enter your PUK and PIN numbers.
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Figure 55 Enter PUK and PIN to unblock your SIM card
Entering the SIM PUK number incorrectly 10 times will result in the SIM card being disabled. You will need to contact your operator to enable the SIM card.
Rebooting the FastMile 5G Gateway 3.2
Rebooting the FastMile 5G Gateway 3.2 cycles power to the device and keeps all configurations made to date.
Using the WebUI
From the System, General screen, click Reboot.
The FastMile 5G Gateway 3.2 reboots and keeps existing configuration parameters.
Resetting the FastMile 5G Gateway 3.2 to factory default
Resetting the FastMile 5G Gateway 3.2 to factory default removes all configurations made to date.
Using the WebUI
From the System, General screen, click Reset.
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The FastMile 5G Gateway 3.2 restarts and erases existing configuration.
Changing the password
Note: For security reasons, it is recommended to change the default password once you
have logged into the WebUI.
Passwords must contain 10-64 characters. The first character of the password cannot be a special character. The same character cannot be used consecutively eight times.
Passwords must have at least three of the following four types of characters:
User Guide
• uppercase character (A-Z)
• lowercase character (a-z)
• number (0-9)
• special character (!#+,-/:=@_)
From the System, General screen, click Change Password.
The Change Password screen appears.
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Figure 56 System: Change Password
Enter the current password, located on the product label.
Enter the new password again to confirm.
Click Update Password.
Your password is changed.
Device management
Click Device management.
The Device Management screen appears.
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Figure 57 System: Device Management
You can configure the following device management settings:
Click Add device.
User Guide
• host name
• MAC address
• host alias
The values appear in the table below.
LED management
Click LED management.
The LED Management screen appears.
Figure 58 System: LED Management
You can configure the following LED management settings:
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• select signal LED mode
• select status LED mode
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Click Save Changes.
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User Guide Logging out

Logging out

Click Logout from the bottom of the FastMile 5G Gateway 3.2 menu.
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Logging out
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User Guide Troubleshooting

Troubleshooting

This section provides additional information about:
• understanding LED colors
- status LED
- 5G LED
- signal strength LEDs
• using the signal test button
• repositioning for a better signal
• using the power button
• using the reset button
Understanding the LED colors
The LEDs, on the top of the gateway, allow you to locate the FastMile 5G Gateway
3.2 in the best location for 4G/LTE or 5G signal reception.
If the LEDs are turned off, you can check the signal strength at any time by pressing the signal test button on the side of the FastMile 5G Gateway 3.2. See Using the
signal test button
Use the status LED table to check the LED behavior and perform the actions to resolve issues.
Figure 59 Status LEDs
for the procedure.
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Troubleshooting
Note: LED indications can change over time due to variable 4G/LTE and or 5G signal conditions.
If the thresholds have been changed during pre-configuration, the LED indications will be different.
User Guide
Status LED
The Status LED indicates the status of the FastMile 5G Gateway 3.2 device.
Table 1 Status LED
LED color LED behavior What it means What you may consider doing
White Slow blinking WPS pairing in progress
or reset button pressed longer than 5 - 30 seconds which will trigger factory reset
White Fast blinking WPS pairing successful
or reset button pressed longer than 5 - 30 seconds which will trigger factory reset
Yellow Blinking Start up Do nothing
Red Slow blinking Missing SIM card, or SIM card is
PIN-locked, or SIM card is broken and could not be recognized by the CPE
Red Fast blinking Reset to factory default settings Factory reset in progress
Red Solid No 4G/LTE or 5G connection Or
Some applications in abnormal state.
Green Solid Signal test in progress.
4G/LTE, or 5G, or Ethernet WAN connection
1
Do nothing
Do nothing
Check SIM Replace SIM (it is recommended
to replace a SIM card with a new PIN-locked SIM card)
Consider moving the gateway Power Off/On
Do nothing
Green Blinking Software upgrade is ongoing Caution: do not turn off the device
80
Ethernet WAN is down and the device is switching back to wireless WAN
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Do nothing.
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User Guide Troubleshooting
1. For Ethernet WAN connection: the 5G LED and Signal LEDs have no meaning and would be off. For Ethernet WAN: the cellular WAN switch duration is indicated with blinking green LED.
5G LED
The white 5G LED indicates 4G or 5G service availability while a signal test is in progress. By default, the 5G LED and three signal LEDs are off. The status LED is green during the device's normal state.
The 5G LED will be on if the network is 5G, otherwise the 5G LED will be off if the network is 4G.
When the signal test button is pressed, the 5G LED and the three signal LEDs blink fast for a few seconds, then the 5G LED will be on for five seconds if the network is 5G or will be off if the network is 4G.
The signal LED will be on according to the cell strength. The 5G LED and signal LED turn off after the signal test (five seconds, which is the default).
Table 2 5G LED
LED behavior When What you may consider
doing
Blinks Signal test in progress and during
start up
Not lit 4G is available while signal test in
progress
Lit 5G is available while signal test in
progress
Note: In 5G NSA (option 3x), the 5G LED will be off during the signal test if the FastMile 5G Gateway 3.2 is in idle state, even if 5G service is available.
Do nothing
Do nothing
Do nothing
Signal strength LED
There are three LEDs to indicate signal strength. These signal LEDs blink during start-up and at the start of a signal test.
Use subject to agreed restrictions on disclosure and use.
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User Guide
See Understanding the LED colors for a description of the signal strength LED. The number of lit LEDs indicate the signal strength. For example, three means a very strong signal.
Using the signal test button
You can check and test the signal strength at any time by pressing the signal test button on the side of the FastMile 5G Gateway 3.2 to check the LEDs and perform corrective actions.
Figure 60 Location of signal test button
82
Note: Once you have a good 4G/LTE or 5G connection, it is recommended that you do not relocate or rotate your device. It is strongly recommended that you position your device near a window, where the best 4G/LTE or 5G signal is expected.
However, the omni-directional antenna is less susceptible to Internet speed changes when rotating the device since it does not have a directional antenna.
Rotating your device may still influence the Internet speeds due to indoor signal reception conditions.
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User Guide Troubleshooting
Table 3 Signal strength LED
LED LED behavior Meaning What you may consider
doing
5G and all three-signal strength
5G and all three-signal strength
5G and two-signal strength
5G and two-signal strength
5G and one-signal strength
5G and one-signal strength
Center and all three-signal strength
Repositioning for a better signal
Lit Lit
Not lit Lit
Lit Lit
Not lit Lit
Lit Lit
Not lit Lit
Red (solid) Not lit
Good 5G connection Do nothing
Good 4G/LTE connection Do nothing
Medium 5G connection Consider moving the
gateway
Medium 4G/LTE connection Consider moving the
gateway
Weak 5G connection Consider moving the
gateway
Weak 4G/LTE connection Consider moving the
gateway
No 4G/LTE No 5G connection
Move the gateway
After performing the Using the signal test button procedure to determine the quality of signal, you may want to reposition the FastMile 5G Gateway 3.2 for a better signal, do the following:
• power off the FastMile 5G Gateway 3.2
• disconnect the FastMile 5G Gateway 3.2 from the electrical outlet
• move the FastMile 5G Gateway 3.2 to a different position, for example, the other side of the room or a higher position
• connect the FastMile 5G Gateway 3.2 to an electrical outlet at the new location and power it on
• check the LEDs as described in Understanding the LED colors to determine the quality of signal in the new position and follow the actions you may consider in the section
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Note: You may need to repeat the steps several times before finding the final location for the FastMile 5G Gateway 3.2.
Once you have a good signal, it is important that you do not reposition or rotate the FastMile 5G Gateway 3.2. You are now ready to connect devices to your FastMile 5G Gateway 3.2.
The LED behavior table provides helpful actions to perform when the FastMile 5G Gateway 3.2 LED has the following behavior.
Table 4 LED behavior requiring action
User Guide
Status LED (3 color) behavior
Blinking slowly (red) Off Off Missing SIM card,
Solid (red) Off Off No radio link
5G LED (single color)
Signal strength LEDs (multiple one color)
Reason Action
or SIM card is PIN­locked, or SIM card is b ad and c ould not be recognized by the CPE
or No Internet
Using the power button
The power button is located on the backside of the FastMile 5G Gateway 3.2 and is marked on/off.
Press the power button for one second (off), wait one second, and then press the power button again (on).
Replace SIM or reinstall (it is recommended to replace a SIM card with a new PIN-locked SIM card)
Consider moving gateway
84
The FastMile 5G Gateway 3.2 reboots.
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User Guide Troubleshooting
Using the reset button
Reset the device by pressing the reset button for 5 seconds or more. The reset button is located on the label on the bottom of the device.
Figure 61 Location of reset button
Note: During factory reset, the FastMile 5G Gateway 3.2 could restart twice. This is normal
behavior.
Use subject to agreed restrictions on disclosure and use.
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User Guide
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User Guide Glossary

Glossary

This glossary provides the explanation and optional descriptions of most acronyms and initialisms that appear in this document.
3GPP
4FF
AC Alternating Current
ALG Application-level Gateway
AP Access Point
APN Access Point Name
CA Carrier Aggregation
CB Certification Body
CE Conformité Européanne (European Health and Safety
DMZ/ALG Demilitarized Zone/Application-Level Gateway
DHCP Dynamic Host Configuration Protocol
EN-DC E-UTRAN New Radio - Dual Connectivity
EARFCN E-UTRA Absolute Radio Frequency Channel Number
GCF The Global Certification Forum
GITEKI Japan’s Ministry of Internal Affairs and Communications
IMSI International Mobile Subscriber Identity
IP International Protection or Internet Protocol
IPv6 Internet Protocol version 6
ISED Innovation, Science and Economic Development regulations
JATE Japan Approvals Institute for Telecommunications Equipment
LED Light Emitting Diode
LTE Long Term Evolution
MIMO Multiple-Input Multiple-Output
MU-MIMO Multi-User Multiple-Input Multiple Output
NR New Radio
NR-ARFCN New Radio Absolute radio-frequency channel number
NSA Non-Standalone
NTP Network Time Protocol
NWCC Nokia Wi-Fi Cloud Controller
PCI Peripheral Component Interconnect
3rd Generation Partnership Project
4th Form Factor
product label)
(MIC) for the Radio Act and for the Electronic Communications Business Act. (also known as the Telecom Engineering Center certification (TELEC)
Use subject to agreed restrictions on disclosure and use.
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Glossary
User Guide
POTS Plain Old Telephone Service
PSE Japan Product Safety Electrical Appliance and Material
QSG Quick Start Guide
RF Radio Frequency
RRM Radio Resource Management
RSRP Reference Signal Received Power
RSRQ Reference Signal Received Quality
SA Service Affecting or Standalone
SIM Subscriber Identify Module
SNR Signal to Noise Ratio
SSID Service Set identifier
UL Up link
USB Universal Serial Bus
VDC Volts Direct Current
WAN Wide Area Network
WebUI Graphic User Interface
WLAN Wireless Local Area Network
WPS Wi-Fi Protected Setup
88
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User Guide Technical specifications

Technical specifications

There are three FastMile 5G Gateway 3.2 models available as follows:
• Model 5G13-12W-A
• Model 5G15-12W-A
• Model 5G16-12W-A
Model 5G13-12W-A
Model: 5G13-12W-A Kit part number:
• 3TG-01889-AA
Device part number on bottom label:
• 3TG-01797-ADXX
Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)
Weight 1014 g (2.235 lbs) without the power adapter
Certifications GEM, PSE, VCCI, GITEKI, and WFA
Operating environment -5°C to 40°C (23°F to 104°F)
Indoor use only. Device is capable of operation up to 45°C (113°F) with
reduced performance
Operating humidity 5% to 85%, non-condensing
Short-term humidity 5% to 93%, non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F)
SIM card 4FF/nano-sized SIM slot
eSIM support for specific customer agreement
Power 12V DC power adapter consumption: < 30 W
Interior antennas 4G/LTE Gain 5G
Radio frequency safety distance 20 cm (7.8 inches)
Omni-directional antenna: Up to 4 dBi depending on LTE band Up to 4 dBi depending on 5G RF band
Use subject to agreed restrictions on disclosure and use.
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Technical specifications
Model 5G15-12W-A
User Guide
Model: 5G15-12W-A Kit part number:
• 3TG-01798-AA
• 3TG-01798-AB
• 3TG-01798-AC
• 3TG-01798-AG
• 3TG-01798-AH
• 3TG-01798-AK
Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)
Weight 1014 g (2.235 lbs) without the power adapter
Certifications CE, CB, GCF, RCM and WFA
Operating environment -5°C to 40°C (23°F to 104°F)
Indoor use only Device is capable of operation up to 45°C (113°F)
with reduced performance
Operating relative humidity 5% to 85%, non-condensing
Short-term relative humidity 5% to 93%, non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F)
SIM card 4FF/nano-sized SIM slot
eSIM support for specific customer agreement Notes: 3TG-01798-AC (3TG-01797-AB): eSIM profile is not
programmed in factory, so the device must always rely on the nano-SIM card. In case eSIM is expected to be used, please contact your Nokia representative for details.
3TG-01798-AG (3TG-01797-AB): eSIM profile is programmed in factory, activation of profile is possible with the provided ICCID information on the device label. End-user can choose to activate the eSIM or use a nano-SIM card.
Power 3TG-01798-AB/AC/AG/AH
Power 3TG-01798-AA/AK
Interior antennas 3TG-01798-AB/AC/AG/AH 4G/LTE gain 5G
12V DC power adapter consumption: < 30 W
12V DC power adapter consumption: < 48 W
Omni-directional antenna:
Up to 7.6 dBi depending on LTE band Up to 7.6 dBi depending on 5G RF1 band
Device part number on bottom label:
• 3TG-01797-AK
• 3TG-01797-AA
• 3TG-01797-AB
• 3TG-01797-AB
• 3TG-01797-AH
• 3TG-01797-AM
90
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User Guide Technical specifications
Interior antennas 3TG-01798-AA/AK 4G/LTE gain 5G
Radio frequency safety distance 3TG-01798-AB/AC/AG/AH
Radio frequency safety distance 3TG-01798-AA/AK
Omni-directional antenna:
Up to 6 dBi depending on LTE band Up to 7.6 dBi depending on 5G RF1 band
20 cm (7.8 inches)
30 cm (12 inches)
Model 5G16-12W-A
Model: 5G13-12W-A Kit part number:
• 3TG-01799-AA
Device part number on bottom label:
• 3TG-01797-ACXX
Dimensions Diameter 125 mm (4.9 in) x Height 218.5 mm (8.6 in)
Weight 1014 g (2.235 lbs) without the power adapter
Certifications FCC, ISED, ETL, WFA
Operating environment -5°C to 40°C (23°F to 104°F)
Indoor use only Device is capable of operation up to 45°C (113°F) with
reduced performance
Operating relative humidity 5% to 85%, non-condensing
Short-term relative humidity 5% to 93%, non-condensing
Storage temperature -40°C to 70°C (-40°F to 158°F)
SIM card 4FF/nano-sized SIM slot
eSIM support for specific customer agreement
Power 12V DC power adapter consumption: < 48 W
Interior antennas 4G/LTE gain 5G
Radio frequency safety distance FCC: 29 cm (12 inches)
Omni-directional antenna: Up to 6.7 dBi depending on LTE band Up to 6.7 dBi depending on 5G RF band
ISED: 35 cm (14 inches)
Use subject to agreed restrictions on disclosure and use.
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Technical specifications
4G / LTE radio frequency specifications
Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency
5G13-12W-A
radio bands for LTE (TDD) B41 2496-2690 MHz
5G15-12W-A - support for variants 3TG-01798-AB/AC/AG/AH
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz
DL: 2110-2170 MHz
B3 UL: 1710-1785 MHz
DL: 1805-1880 MHz
B5 UL: 824 -849 MHz
DL: 869 - 894 MHz
User Guide
B7 UL: 2500-2570 MHz
DL: 2620-2690 MHz
B8 UL: 880-915 MHz
DL: 925-960 MHz
B20 UL: 832-862 MHz
DL: 791-821 MHz
B28 UL: 703-748 MHz
DL: 758-803 MHz
B32 DL: 1452-1496 MHz
radio bands for LTE (TDD) B38 2570-2620 MHz
B40 2300-2400 MHz
B41 2496-2690 MHz
B42 3400-3600 MHz
B43 3600-3800 MHz
5G15-12W-A - support for variant 3TG-01798-AA
92
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User Guide Technical specifications
Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)
FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
B3 UL: 1710-1785 MHz; DL: 1805-1880 MHz
B5 UL: 824 -849 MHz; DL: 869 - 894 MHz
B7 UL: 2500-2570 MHz; DL: 2620-2690 MHz
B8 UL: 880-915 MHz; DL: 925-960 MHz
B28 UL: 703-748 MHz; DL: 758-803 MHz
radio bands for LTE (TDD) B40 2300-2400 MHz
B41 2496-2690 MHz
5G15-12W-A - support for variant 3TG-01798-AK
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
5G16-12W-A
B3 UL: 1710-1785 MHz; DL: 1805-1880 MHz
B5 UL: 824 -849 MHz; DL: 869 - 894 MHz
B7 UL: 2500-2570 MHz; DL: 2620-2690 MHz
B8 UL: 880-915 MHz; DL: 925-960 MHz
B28 UL: 703-748 MHz; DL: 758-803 MHz
Use subject to agreed restrictions on disclosure and use.
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Table 5 Supported 4G/LTE radio frequency per FastMile 5G Gateway 3.2 model (Continued)
FastMile 5G Gateway 3.2 model Supported 4G/LTE radio frequency
radio bands for LTE (FDD) B1 UL: 1920-1980 MHz
DL: 2110-2170 MHz
B2 UL: 1850-1910 MHz
DL: 1930-1990 MHz
B3 UL: 1710-1785 MHz
DL: 1805-1880 MHz
B4 UL: 1710-1755 MHz
DL: 2110-2155 MHz
B5 UL: 824 -849 MHz
DL: 869 - 894 MHz
B7 UL: 2500-2570 MHz
DL: 2620-2690 MHz
B12 UL: 699 -716 MHz
DL: 729 - 746 MHz
B13 UL: 777 -787 MHz
DL: 746 - 756 MHz
B25 UL: 1850 -1915 MHz
DL: 1930- 1995 MHz
B66 UL: 1710-1780 MHz
DL: 2110-2200 MHz
B71 UL: 663-698 MHz
DL: 617-652 MHz
radio bands for LTE (TDD) B38 2570-2620 MHz
B41 2496-2690 MHz
B42 3400-3600 MHz
B43 3600-3800 MHz
B46 (LAA): 5150-5925 MHz
B48 3550-3700 MHz
94
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User Guide Technical specifications
5G NR radio frequency specifications
Note: In compliance with 3GPP Release 15 - 5G NR NSA: Option 3X, Option 3A and SA:
Option 2.
Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency
5G13-12W-A
radio bands for sub-6 GHz (TDD) n41 2496-2690 MHz
n79 4400 - 5000 MHz
5G15-12W-A - support for variants 3TG-01798-AB/AC/AG/AH
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz;
DL: 2110-2170 MHz
n3 UL: 1710-1785 MHz;
DL: 1805-1880 MHz
n5 UL: 824 -849 MHz;
DL: 869 - 894 MHz
n7 UL: 2500-2570 MHz
DL: 2620-2690 MHz
n8 UL: 880-915 MHz;
DL: 925-960 MHz
n20 UL: 832-862 MHz;
DL: 791-821 MHz
n28 UL: 703-748 MHz;
DL: 758-803 MHz
radio bands for sub-6 GHz (TDD) n38 2570-2620 MHz
n40 2300-2400 MHz
n41 2496-2690 MHz
n78 3300-3800 MHz
5G15-12W-A - support for variant 3TG-01798-AA
Use subject to agreed restrictions on disclosure and use.
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Technical specifications
Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
n3 UL: 1710-1785 MHz; DL: 1805-1880 MHz
n5 UL: 824 -849 MHz; DL: 869 - 894 MHz
n7 UL: 2500-2570 MHz; DL: 2620-2690 MHz
n8 UL: 880-915 MHz; DL: 925-960 MHz
n28 UL: 703-748 MHz; DL: 758-803 MHz
radio bands for sub-6 GHz (TDD) n40 2300-2400 MHz
n41 2496-2690 MHz
n78 3300-3800 MHz)
5G15-12W-A - support for variant 3TG-01798-AK
User Guide
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz; DL: 2110-2170 MHz
n3 UL: 1710-1785 MHz; DL: 1805-1880 MHz
n5 UL: 824 -849 MHz; DL: 869 - 894 MHz
n7 UL: 2500-2570 MHz; DL: 2620-2690 MHz
n8 UL: 880-915 MHz; DL: 925-960 MHz
n28 UL: 703-748 MHz; DL: 758-803 MHz
radio bands for sub-6 GHz (TDD) n78 3300-3800 MHz)
5G16-12W-A
96
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User Guide Technical specifications
Table 6 Supported 5G NR radio frequency per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Supported 5G NR radio frequency
radio bands for sub-6 GHz (FDD) n1 UL: 1920-1980 MHz;
DL: 2110-2170 MHz
n2 UL: 1850-1910 MHz;
DL: 1930-1990 MHz
n3 UL: 1710-1785 MHz;
DL: 1805-1880 MHz
n5 UL: 824 -849 MHz;
DL: 869 - 894 MHz
n7 UL: 2500-2570 MHz;
DL: 2620-2690 MHz
n12 UL: 699-716 MHz;
DL: 729-746 MHz
n25 UL: 1850-1915 MHz;
DL: 1930 -1995 MHz
n66 UL: 1710-1780 MHz;
DL: 2110-2200 MHz
n71 UL: 663-698 MHz;
DL: 617-652 MHz
radio bands for sub-6 GHz (TDD) n38 2570-2620 MHz
n41 2496-2690 MHz
n48 3550-3700 MHz
n77 3300-4200 MHz
n78 3300-3800 MHz
Note: Actual supported radio frequency (RF) bands may vary in different regions due to certifications.
Use subject to agreed restrictions on disclosure and use.
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Technical specifications
Antenna gains
Table 7 Antenna gains per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Antenna gains
4G / LTE antenna gains
5G13-12W-A B41 0.5 to 4 dBi
User Guide
5G15-12W-A For 3TG-01798-AB/AC/AG/AH variants
5G15-12W-A For 3TG-01798-AA variant
B42 B43
B7 B38 B40 B41
B1 B3
B32 3.5 to 6 dBi
B5 B8 B20 B28
B7 B40 B41
B1 B3
4.5 to 7.5 dBi
2.5 to 6 dBi
2 to 6 dBi
0.5 to 3 dBi
2.5 to 6 dBi
2 to 6 dBi
5G15-12W-A For 3TG-01798-AK variant
98
B5 B8 B28
B1 B3
B5 B8 B28
B7 2.5 to 6 dBi
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0.5 to 3 dBi
2 to 6 dBi
0.5 to 3 dBi
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User Guide Technical specifications
Table 7 Antenna gains per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Antenna gains
5G16-12W-A B46 4.6 to 6.7 dBi
B42
4.9 to 6.6 dBi B43 B48
B7
3.4 to 6 dBi B38 B41
B1
2 to 5.2 dBi B2 B3 B4 B25 B66
B5
0.7 to 3 dBi B12 B13 B26 B71
Device built in 5G NR antenna gains
5G13-12W-A n41 0.5 to 4 dBi
n79 0.5 to 3 dBi
5G15-12W-A n78 4.5 to 7.6 dBi
n7
4 to 6 dBi n38 n40 n41
n1
2 to 6 dBi n3
n5
0.5 to 3 dBi n8 n20 n28
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Table 7 Antenna gains per FastMile 5G Gateway 3.2 model
FastMile 5G Gateway 3.2 model Antenna gains
User Guide
5G16-12W-A n48
n77 n78
n7 n38 n41
n1 n2 n3 n25 n66
n5 n12 n71
Wi-Fi
The device is also compliant with 802.11b/g/n/ax 2.4 GHz, and 802.11a/n/ac/ax 5 GHz.
4.9 to 6.6 dBi
3.4 to 6 dBi
2 to 5.2 dBi
0.7 to 3 dB
100
The device supports up to 64 clients per band and per service set identifier (SSID).
LTE CA 5G NR EN-DC mode
The FastMile 5G Gateway 3.2 implements the 5G NSA (Option 3x, Option 3) configuration, meaning it uses a 4G/LTE carrier and 5G NSA carrier at the same time to connect to the service provider's network. The control plane is carried over the LTE network and the user plane is carried over both the LTE and 5G NSA networks.
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