There's a user guide in your phone – it's always with you, available when needed. Check out videos,
find answers to your questions, and get helpful tips. Tap
Phone, check out the section for new Windows Phone users.
Check out the support videos at www.youtube.com/NokiaSupportVideos.
For info on Microsoft Mobile Service terms and Privacy policy, go to www.nokia.com/privacy.
First start-up
Your new phone comes with great features that are installed when you start your phone for the first
time. Allow some minutes while your phone sets up.
Read these simple guidelines. Not following them may be dangerous or illegal.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile phone use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.
QUALIFIED SERVICE
Only qualified personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by Microsoft Mobile for use with
this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can
connect to your device micro USB connector, may be compatible. Do not connect incompatible
products.
KEEP YOUR DEVICE DRY
Your device is not water-resistant. Keep it dry.
GLASS PARTS
The device screen is made of glass. This glass can break if the device is dropped on a hard
surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of
the device or attempt to remove the broken glass from the device. Stop using the device until the
glass is replaced by qualified service personnel.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the speakerphone is in use.
Get to grips with the basics, and have your phone up and running in no time.
Keys and parts
Explore the keys and parts of your new phone.
1Micro-USB connector
2Earpiece
3Audio connector AHJ 3.5 mm
4Proximity/Light sensor
5Front camera
6Volume keys
7Power/Lock key
8Camera key
9
Search key
10
Start key
11 Microphone
12
Back key
13 Antenna area
14 NFC area
15 Microphone
16 Camera flash
17 Camera lens
18 Wireless charging area
19 Loudspeaker
Some of the accessories mentioned in this user
guide, such as charger, headset, or data cable,
may be sold separately.
Insert the SIM and memory card
Read on to learn how to insert a SIM card and a memory card into your phone.
Important: Your device uses a nano-SIM card, also known as a nano-UICC card. Use of
incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and
may corrupt data stored on the card.
1. Plug the charger into a wall outlet. If necessary, connect the USB cable to the charger.
2. Connect the micro-USB end of the charger's cable to your phone.
3. When the battery is full, disconnect the charger from the phone, then from the wall outlet.
You don't need to charge the battery for a specific length of time, and you can use the phone while
it's charging.
If the battery is completely discharged, it may take up to 20 minutes before the charging indicator
is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred while
charging the device. The efficiency of USB charging power varies significantly, and it may take
a long time for charging to start and the device to start functioning.
Make sure your computer is switched on.
First connect the USB cable to the computer, then to your phone. When the battery is full, first
disconnect the USB cable from your phone, then from the computer.
The battery can be charged and discharged hundreds of times, but it will eventually wear out. When
the talk and standby times are noticeably shorter than normal, replace the battery.
Transfer content to your Lumia phone
Learn how to transfer content to your Lumia phone.
Transfer content to your new Lumia phone
Got a new phone and don’t want to lose your photos, videos, and other important stuff you have on
your old phone? There are nifty ways to transfer content to your new phone.
These instructions may not apply to all phone models and manufacturers.
You may need to install some apps on your phone or computer for the transfer. Depending on what
you need to install and how much content you are transferring, the transfer may take a while.
Some file formats may not be transferred. Some third-party converter apps may be available to
convert the files to a format that can be transferred.
For more info, go to www.nokia.com/us-en/switch-easy (in English only).
Copy contacts
Have your nearest and dearest instantly at your fingertips. Use the Transfer my Data app to easily
copy your contacts, text messages, and pictures from your old phone. The app does not work with
all phone models.
Tip: If you have an older Windows Phone device, or have previously backed up your contacts in
your Microsoft Account, you can also add your account to your phone, and import the contacts
to your phone straight from the service.
Your old phone needs to support Bluetooth. The contacts on your old phone need to be stored in the
phone memory, not on the SIM.
1. On your old phone, switch Bluetooth on, and make sure the phone is visible to other devices.
2. On your new phone, tap
3. Tap continue, and switch Bluetooth on.
4. Select your old phone from the list of found devices, and follow the instructions shown on both
phones.
If your contacts are written in a language that is not supported by your new phone, the contact info
may not be shown correctly.
If you don't yet have the Transfer my Data app, you can download it from www.windowsphone.com/
If your old phone is a Windows Phone, the easiest way to transfer your contacts, calendar, and text
messages to your new Lumia phone is your Microsoft account.
If you don't have a Microsoft account set up on your new Lumia phone yet, on the start screen, swipe
down from the top of the screen, tap ALL SETTINGS > email+accounts > add an account, and create
a Microsoft account following the instructions shown on the screen.
1. To select what you want to back up to your Microsoft account, on your previous Windows Phone
device, tap
Your contacts and calendar are backed up automatically to your Microsoft account.
2. On your new Lumia phone, sign in to your Microsoft account. Your contacts, calendar, and text
messages are automatically transferred to your new Lumia phone.
Transfer content using OneDrive
Upload your Office documents, photos, and videos to OneDrive to easily transfer them from your
old phone to your new Lumia phone.
To easily upload and manage your content in OneDrive, download and install the OneDrive app from:
• Google Play for an Android phone
• iTunes Store for an iPhone
• Store for Windows Phones (if not already in phone)
• Mac App Store for an Apple Mac
• support.microsoft.com for your PC
You need a Microsoft account to sign in to OneDrive.
OneDrive may not be available for all phone models.
1. On your old phone, open the OneDrive app.
2. Tap
3. Select upload.
You can now sign in to OneDrive with your Microsoft account to access your content on any device
and download it when you need it.
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Settings > backup.
, and select what you want to upload.
Tip: To transfer Office documents, you can also save them directly to OneDrive. To access your
documents, on your new Lumia phone, tap
Office > OneDrive.
Transfer content from a Symbian or S40 phone
Use Nokia Suite to transfer your contacts, calendar entries, and photos from a Symbian or S40 phone
to your Lumia phone.
Make sure you have the latest Nokia Suite installed on your PC. You can download it from
www.nokia.com/nokiasuite.
You need a Microsoft account to sign into OneDrive.
1. Use a compatible USB cable to connect your Symbian or S40 phone to your PC.
2. Open Nokia Suite on your PC.
3. Select Copy content to Nokia Lumia, and follow the instructions shown on your computer. Your
files are copied to OneDrive. Your photos are copied to the Pictures folder in OneDrive, and your
contacts and calendar events to your Outlook.com.
4. To access your photos, on your Lumia phone, swipe left, and tap OneDrive. Your contacts and
calendar events are synced automatically.
Tip: Your Symbian or S40 phone doesn’t support Nokia Suite? Or want to transfer other content,
such as your videos? You can also connect your phone to your computer and drag and drop the
files you want to transfer onto your computer. If you have the OneDrive desktop app, drag and
drop the files straight to the OneDrive folder for automatic upload.
Transfer Outlook info from an Android phone or iPhone
Use your Microsoft account to transfer your Outlook contacts, calendar entries, and to-dos from
your Android phone or iPhone to your Lumia phone.
You need a Microsoft account to sync your Lumia phone with Outlook.com.
1. Use a compatible USB cable to connect your phone to your computer.
2. On your computer, set the appropriate sync software, such as Samsung Kies, HTC Sense, Sony PC
Companion, or iTunes, to sync the items to Outlook, and sync contacts, calendar entries, and to-dos
from your phone to your computer.
3. In Outlook, add the Microsoft account to Outlook using Microsoft Outlook Hotmail Connector. Go
to www.office.microsoft.com, search for Hotmail Connector, and download it to your computer. You
may need to configure the Hotmail Connector settings.
4. Sync the content you want from Outlook to your Microsoft account. It may take a while before the
content is available on your Microsoft account.
5. To sync the content to your Lumia phone, simply sign into your Microsoft account.
For more info, go to www.windowsphone.com, and see the FAQs on how to sync your Outlook
contacts and calendar to Windows Phone.
Lock the keys and screen
Want to avoid accidentally making a call when your phone is in your pocket or bag?
Tip: Instead of pressing the power key, you can also double-tap the screen if double-tap is
switched on. To switch on double-tap, on the start screen, swipe down from the top of the
screen, tap ALL SETTINGS > touch, and switch Wake up to On
Set the keys and screen to lock automatically
On the start screen, swipe down from the top of the screen, tap ALL SETTINGS > lock screen > Screen
times out after, and select the length of time after which the keys and screen are locked
automatically.
.
Connect the headset
Enjoy your favorite music, or free your hands for other things when in a call.
Do not connect to products that create an output signal, as this may damage the device. Do not
connect any voltage source to the audio connector. If you connect an external device or headset,
other than those approved for use with this device, to the audio connector, pay special attention to
volume levels.
Antenna locations
Learn where the antennas are located on your phone to get the best possible performance.
Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Your phone has two views, start screen and apps menu. To switch between the views, simply swipe
left or right.
Start screen: The animated live tiles show your missed calls and received messages, the latest news
and weather forecasts, and more. Updates of your pinned contacts are shown on the tile, and you
can view your contacts' details directly from the start screen.
Apps menu: All your apps are listed here, all neatly ordered. If you have a lot of apps, to look one up,
.
tap
To access the Windows Phone software license terms, select
terms. Note that by using the software, you accept the terms. If you do not accept the terms, do not
use the device or software. Instead contact Microsoft Mobile or the party from which you purchased
the device to determine its return policy.
Settings > about. Please read the
Back, start, and search keys
The back, start, and search keys help you navigate your phone.
• To see which apps you have open, press and hold
the ones you don’t need.
• To go back to the previous screen you were in, press
websites you've visited since the last time your screen was locked.
• To go to the start screen, press
• To search the web or for items on your phone, press
. The app you were in stays open in the background.
. You can then switch to another app or close
. Your phone remembers all the apps and
.
19
Tip: If your phone has the navigation bar on the touch screen, you can hide it to avoid accidental
key presses when doing something else. Tap
back, swipe up from the bottom of the screen. To personalize the navigation bar more, on the
start screen, swipe down from the top of the screen, and tap ALL SETTINGS > navigation bar.
Use the touch screen
Explore your phone with a tap, swipe, or drag.
1. To use your phone, simply tap or tap and hold the touch screen.
2. To open further options, place your finger on an item until the menu opens.
Example: To open an app or other item, tap the app or item. To edit or delete a calendar
appointment, tap and hold the appointment, and select the appropriate option.
Tip: You can even use your phone while wearing gloves. On the start screen, swipe down
from the top of the screen, tap ALL SETTINGS > touch, and switch Touch sensitivity to
high.
Tap and hold to drag an item
Place your finger on the item for a couple of seconds, and slide your finger across the screen.
Place your finger on the screen, and slide your finger in the direction you want.
Example: Swipe left or right between the start screen and the apps menu, or between different
views in the hubs. To quickly scroll through a long list or menu, slide your finger quickly in a
flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.
Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.
Important: Avoid scratching the touch screen.
Tip: The screen rotates automatically when you turn the phone 90 degrees. To lock the screen
in its current orientation, on the start screen, swipe down from the top of the screen, and tap
ALL SETTINGS > screen rotation. Switch Rotation lock to On
work in all apps or views.
Switch between views and apps
Don't have all the apps you need on your start screen? Swipe to the apps menu to find them. Or check
what’s already running on your phone and switch between the apps.
To see all apps on your phone, on the start screen, simply swipe left. To return to the start screen,
swipe right.
Tip: To find an app quickly, tap any letter in the apps menu, and in the following menu, tap the
first letter or character for the app you want.
View, switch between, and close open apps
To view the open apps, press and hold
app. To close the apps you no longer need, tap
. To switch the app, swipe to the app you want, and tap the
.
Check notifications on your phone
Want to check your latest mails or messages quickly? Or to connect to a Wi-Fi network easily? You
can quickly check notifications, change some settings, and more in the action center that opens from
the top of the screen.
•See your missed calls and recent unread mails and messages
•Check any notifications, such as available app updates in Store
•Open apps
•Check for Wi-Fi networks, and connect to them
•Quickly jump to settings
2. To close the menu, press the back key.
Personalize the action center
On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > notifications
+actions. To change a shortcut, tap the shortcut and the app you want. You can also select which
notifications you want to receive and how.
Change the volume
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change the
volume to your liking.
Use the volume keys.
By default, the volume keys control the volume of alarms and reminders.
Tip: If you don’t want your phone to vibrate, tap . To change other sound settings, on the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS > ringtones+sounds.
Change the volume for media and apps
Press a volume key, tap
Use your phone in airplane mode
In places where you don't want to make or receive calls, you can still access your music, videos, and
offline games if you switch airplane mode on.
Airplane mode closes connections to the mobile network and switches your device's wireless features
off. Comply with the instructions and safety requirements given by, for example, an airline, and any
applicable laws and regulations. Where allowed, you can connect to a Wi-Fi network to, for example,
browse the internet or switch Bluetooth and NFC sharing on in airplane mode.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > airplane
mode.
2. Switch Status to On
Icons shown on your phone
The status bar at the top of the screen tells you the current time, battery and signal strength, and
much more.
Tip: To see hidden icons, tap the status bar.
Mobile signal strength
Signal strength
Your phone isn't connected to a mobile network.
There is no SIM card in your phone.
Your SIM card is locked.
Airplane mode is switched on.
Your phone is roaming outside your home mobile network.
Mobile data connection
Single letters, combinations of letters, or combinations of letters and numbers show the type of
mobile network to which you're connected.
Icons that show the network connection type may vary between regions and network service
providers.
With a Microsoft account, you can access Microsoft services with a single username and password
on your computer or phone. You can also use the same username and password on your Xbox.
With your Microsoft account, you can, for example:
• Download content from Store
• Back up your contacts
• Upload, store, and share pictures and documents
• Back up your phone on OneDrive
• Play Xbox games
• Get your avatar and gaming achievements on your phone, a nd add to them whe n you pla y games
on your phone
• Keep track of and lock your lost phone with Find My Phone
• Get feeds from social networking services to your People hub
To learn more about Microsoft account and what can you do with it, go to
www.windowsphone.com.
Create your Microsoft account
Spice up your life and get more from your phone – create a Microsoft account. If you didn’t create a
Microsoft account during the first start-up, you can always do it later.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts > add an account.
2. Tap Microsoft account.
3. Create your Microsoft account, or sign in with your existing username and password, and follow
the instructions shown on your phone.
Parents must approve the account for children under the age of 13. To approve the account, on the
start screen, swipe down from the top of the screen, tap ALL SETTINGS > email+accounts > add anaccount > Microsoft account, and follow the instructions shown on the phone.
You can also create or manage your account at www.live.com.
Want to control what your kids can download with their phones? With My Family, you can restrict your
kids from downloading paid or age-rated content from Store or games store.
Xbox doesn't support child accounts in some countries or regions where Windows Phones are
available.
1. Go to https://www.windowsphone.com/family, and log in to your Microsoft account.
2. Add the account you want to My Family.
3. Change the settings for your kid’s account.
OneDrive
Learn what OneDrive is and how to use it.
OneDrive cloud storage
Store your stuff in the clouds. You don't need to worry about freeing memory for your favorite or
new apps.
OneDrive is cloud storage for all your documents and photos, so you can access, share, or restore
them if needed. You can also set it to back up your stuff automatically, so when you take a photo or
a video, it's copied to your cloud album.
With OneDrive, you can access your photos, documents, and more from your phone, tablet, or
computer. Depending on the app, you can even continue working on a document right from where
you left it earlier.
There are several places where you can access your stuff on OneDrive. You can save photos to
OneDrive in the Photos hub, or manage your office documents in the Office hub.
Save your photos and other stuff to OneDrive
You can upload files saved on your phone to OneDrive for easy access from your phone, tablet, or
computer.
You need a Microsoft account to connect to OneDrive.
Tap
OneDrive.
Upload a photo
and the photo you want to upload.
Tap
Tip: To set your phone to automatically upload photos or videos to OneDrive, on the start
screen, swipe down from the top of the screen, and tap ALL SETTINGS. Swipe to applications,
and tap photos+camera > OneDrive.
Save an Office document to OneDrive
Tap
Office, swipe to places, and tap phone. Then tap and hold the file you want to save, and tap
save to... > OneDrive.
Tip: You can also save a document to OneDrive while working on it. Tap > save as..., and
switch Save to to OneDrive. If you change the Save to location, it changes the default location
for all files.
When you save your Offic e documents to OneDrive, you can continue working on the document right
where you left it, on any device connected to your Microsoft account.
Save a file or folder back to your phone
Tap and hold the item you want, tap
Share your photos and documents between your devices
With OneDrive, you can easily access your photos, documents, and other stuff you have uploaded
from any of your devices.
To upload your photos, documents, or other stuff saved on your phone, tablet, or computer to
OneDrive, you need to sign in to your Microsoft account. To access the uploaded content on another
device, you need to sign in to the same Microsoft account that was used when uploading the content.
To upload or download content, you need an internet connection. If you don't have a data plan, the
data transmission costs may pile up quickly. For info about possible data costs, contact your network
service provider.
There are several places where you can access your stuff on OneDrive. On your phone, you can check
your photos and videos in the Photos hub, or open your Office documents in the Office hub. You can
also download the OneDrive app from Store to see and manage all types of files on your phone.
On your tablet or computer, you can either manage your stuff online at onedrive.com, or you can use
the OneDrive app and access OneDrive straight from your desktop. If you don't yet have the OneDrive
app, you can download and install it from onedrive.com.
Tip: With the OneDrive app on your computer, you can simply drag and drop the files you want
to upload to the OneDrive folder in the file manager, such as Windows Explorer or Finder, and
the files are automatically uploaded to OneDrive.
, select where to save it, and tap .
Set up an account
Stay up to date – add your important accounts, such as social media or mail accounts, to your phone.
1. On the start screen, swipe down from the top of the screen, and tap ALL SETTINGS > email
+accounts.
2. Tap add an account and the name of the service, and follow the instructions shown.
Create an AT&T Locker account to store your full-resolution photos, videos, and music in the AT&T
Locker cloud service.
1. Tap AT&T Locker.
2. Type in the requested details, and accept the AT&T Locker Terms of Service.
You can access your stored content from your phone or from the web (www.att.com/locker).
Using services or downloading content, including free items, may cause the transfer of large amounts
of data, which may result in data costs.
Personalize your phone
Learn how to personalize the start screen, and how to change ringtones.
Personalize the start screen
Want to change the way the start screen looks? Choose your background photo, pin your favorite
apps and much more to the start screen, or change the tile size and layout as you like. To get the
most out of the space on the start screen, group apps into folders.
1. To add a background photo, on the start screen, swipe down from the top of the screen, and tap
ALL SETTINGS.
2. Tap start+theme > choose photo.
3. Tap a photo, crop it as you like, and tap
Tip: Why not match your background and tile colors with your background picture? Tap
Background or Accent color. To share your theme on all your Windows devices, on the start
screen, swipe down from the top of the screen, tap ALL SETTINGS > sync my settings, and
switch theme to On
Change the tile layout
If your phone has only 2 columns of tiles on the start screen by default, you can add a third one.
Switch Show more Tiles to On
You can now move and resize the tiles to benefit from the new column.